Times Of India Complaints & Reviews

I am a complite toi reader from Kolkata. In 2008 i was continue read toi in under subscription Rs.190.
But 2009 i have not find your subcription. please inform me about your news subscription.


Anand Banerjee
mobile - [protected]
Kolkata

I was a regular reader of Times of India in 2007 I subscribed yearly subscription- renewed subscription on August. Cleared by Chq no-171299 dt[protected] drawn on Bank of India Rs-199/-. Till date I have not received Coupon. I have complained several times from Nov-2008. I have not find your subcription. Please inform me about your newspaper subscription.

Once more

With Regards
Nemai chandra Ghosh

I am a regular reader of TOI for the last two years. Recentli for the purpose of employment, I reside in Haldia. I came to know that the resident of Kolkata get TOI by paying Rs. 200 ( Two hundred only ) for one year subscription. But there is no such facility in Haldia. We have to pay almost Rs. 100 per month.

Pls do the needful so that we are able to purchased TOI at a cheaper rate.

Subhasish Das
[protected]
Haldia

The Times of India, Kolkata Edition — Despite payment made, delivery of newspaper not being done.

THE MESG IS FOR THE PERSON / DEPTT WHO LOOKS AFTER CIRCULATION OF THE TIMES OF INDIA NEWS PAPER AT KOLKATA, W.B., INDIA.

I have paid in advance the required payment for getting The Times of India Kolkata newspaper under the scheme provided by Mr. Reyaz Ahmed (RRE Code:[protected].

Mr. Reyaz put a 5 with a pen before Rs. 9 and took Rs. 60 (instead of Rs. 9) from my wife for 6-months' Sunday Times of India along with a cheque of Rs. 390 (for other TOI editions) for a 6-months' subscription. He told Rs. 51 were taken extra for some magazines, which have also not been provided to me as yet.

Membership coupons have also not been received by us.

Now, Mr. Reyaz is not picking up the phone (Mobile No.[protected].

I do not expect this kind of service from a newspaper like TOI.

Regards,

Rajesh Kumar Deepak

I subscribed yearly subscription on April. Cleared by Chq dt[protected] drawn on HDFC Bank Rs-390/-. Till date I have not received Coupon. Please inform me.

With Regards
Ranjan Acharya

I renewed my subscription in June 2009 and my cheque was encashed on4th July and yet till date I have not received the coupons for the paper although I need to give my venndor urgently the coupon.
The telephone numbers given are either dead or not answered as I have failed to connect the office to register my complaint.
In case it is of any help my Order No. is RTOY 3033895 dated 23 06 2009. The subscription was paid by SBI cheque no 216416 dated 23 06 2009 and encashed on 04 07 2009.

I sincerely hope this will receive the attention it deserves and renew confidence in the mind of a reader who has subscribed to this group since they started publication from Calcutta.

I am Shubhabrata Das, from Patuli, kolkata-700094. I renewed my subscription in 24 June 2009 (cheque no-266923, Axis Bank) and my cheque was encashed on 1st July and yet till date I have not received the coupons for the paper although I need to give my vendor urgently the coupon.Everyday my vendor asks for that coupon.Almost two months have been past.The telephone numbers given are either dead or not answered as I have failed to connect the office to register my complaint.In case it is of any help my Order No. is RTOY 3034719 dated 24 06 2009. The subscription was paid by AXIS Bank cheque no 266923 dated[protected] and encashed on 01. 07 2009. PRE name is Sudipto Som.

I sincerely hope this will receive the attention it deserves and the corresponding authority will solve my problem as soon as possible.
SHUBHABRATA DAS ( [protected])

Hi Sir
this is Anupam Dutta, working in a call center "Tathya Dot Com Pvt Ltd" Kolkata from last 5 months. Sir we want to inform you that since we are a employee out here, so we should got our monthly salary. But we are not getting our salary from last 2 months. they said that they had a loss in their business so they cant pay us the salary on time . sir please suggest what to do, because it really makes our life very painful. Even the Managing director of the company said that we can do what ever we want, but they wont pay us the salary .

So we want your help, please do post my article in the new addition so that people can came to know about that what are the situation out here and what to do to get the salary
With hope
Anupam Dutta
m= [protected]
Office Address
[protected]------
Tathya Dot Com Pvt Ltd
Swastik, Nazrul Islam Ave,
Teghoria
Kolkata
pin= 700059

Let me know the subscription charges for TOI & ET ( jointly ) for one year .

DEAR Sir,
I subscribed yearly subsciption on 1st Oct 2009. Cleared by chq dt 11/10/2009 drawn on S.B.I Bank Rs 390/ .Till date I have not received coupon. Please inform me.
With Regards
Sandip Majumder
[protected]

I am a subscriber of TOI since it's inception in Kolkata. About 45 days back some body representing TOI came to .my residence at Saltlake Kolkata with a special offer of subscraption to TOI. As we were in a hurry, he was requested to come over at a later date and let us know the details of the special offer for yearly subscription. Till date he has not turned up inspite of repeated reminders through our news paper vender Mr. Dipak Dey. Kindly arrange to send some one at the earliest with details of offer. Otherwise your marketing efforts will be a failure for luring customer like me to persist with TOI.

Times Of India — payment returned

dear sir


orter no [protected] dt 09.10.09 payment icici card ref[protected] amount 4699/ but not delivery kindly payment retrun

Dear sir,
I am launching a complain that i have taken subscription on 18th April 2010 through RRE -Abhik Bhttacharya whose code[protected] . I paid the subscription through bank cheque No-968695 of State Bank of India. But till now i did not get any paper and coupon.
Aftar Hossain
25A, Shamsul Huda Road,
Kolkata-700017.
My order No. RTOY/ 3234107
Mobile : [protected]

I am a reader and subscriber of TOI of Kolkata edition. I'm residing at a suburbun city ie 22 Km away from kolkata, namely Sheoraphuli. My news paper vendor's name is UDAY DAS/SOMNATH CHANDRA of Baidyabati area.

Now the complain is that, I submited a A/c payee cheque of SBI/Sheoraphuli, bearing No.145136 Dt.[protected] ammouting to Rs.390/- for yearly subscription fee of TOI. in the name of BENNETT COLEMAN & CO.LTD. to the hand of a representative of TOI through my said vendor. But till date I have not recieved the Coupons nor any information on that regard. PLEASE DO THE NEEDFUL and inform me.

Thanks a lot.

S. Chatterjee

Ph.[protected].

Dear Sir,
I am a regular subscriber of Times of India, Kolkata and subscribe to it through your annual schemes.
This time I was called by your booking agency on 12.11.2010, informing me that my subscription is due for renewal and if I subscribe immediately, it will be continuation of the earlier subscription without any break. I agreed and requested the caller to send the representative next day i.e., 13.11.10 around 9: 00 AM, to complete the formality and receive the cheque payment,
which they agreed and confirmed. Unfortunately, inspite of waiting through out the day nobody did turn up on 13th.
I received next call from another caller on 26.11.10, 18:40 hrs. asking for the same renewal and promising to come to my residence on 28.11.10 in the morning around 9 : 30 Am. This time though the person visited my residence on 28.11.10, it was 13:30 hrs., instead of 9:30 AM.
A crossed a/c. payee cheque for Rs. 390.00 ( drawn on SBI Baroda Park, B.G cheque no. 383786 dt 28.11.10) in favour of BENNETT&COLEMAN & CO LTD. and cash of Rs. 9.00 was given to him towards 1(One) years subscription. Name of the concerned representative: Sri BUBAI SINGH, RRE Code : 21537367 and Vendors Name & Code:TARUN DAS, Depot Code:KO326, Jadavpur.

I have not heard any thing either from him, the vendor or Times of India in this regard and totally in dark about the renewal.

Can we expect this sort of service and response from TOI or Bennett, Coleman & Co. Ltd.? Surely not and r you to kindly look into the matter.
Thanking you,

SATYABRATA DUTT

I have subscribed yearly subscription from May-11. Cleared by Chq dt-18-May-2011 drawn on SBI Bank Rs-390/-. I am not able to call that person who took the check from me.Till date I have not received Coupon. Please inform me.

With Regards
Debasis Samanta
[protected]

Can anybody tell me any contact no for yearly subscription of TOI?

With Regards
Nishit Kilikdar
[protected]

Respected sir,
I jay Shankar Prasad. I have been your newspaper(TIMES OF INDIA) customer since from 2008 . As my renew time has come closer and the subscription time had ended on 29/02/2012.
But No representative of yours has visited till now to me and not even made call to me. I am eagerly waiting for it. Kindly look into this matter so that I may carry on with your newspaper service or I have to look other newspaper company for the yearly package. Rply as soon as possible.



jay shankar prasad
Ph no. is [protected]

sir i am a reader Swapna Mukherjee, of Times of India. I have given Rs-399 cheque no. 77699 of state bank of India for subscription of Times Of India for one year on 4-Feb-2012 and amount has been deducted from my account and the verification has also been done since 25 days. but then also i have not received the coupons. I am trying to contact The times of India since 6 days but i am very unhappy as all the time the customer care number is busy or its unavailable.
If it is not possible in your account to give the coupon the i am sorry to say you that your customer service is very very bad and i would like you to return my money as i no longer want to be your costumer.



Swapna Mukharjee
mobile no. [protected]
phone no.[protected]

yes me to also...payment returned and told subscription time ended

Respected sir,
I Kailash Kumar Verma & Santosh Verma I have been your newspaper(TIMES OF INDIA) customer since from 2007 . As my renew time has come closer and the subscription time had ended on 29.04.2012.
But No representative of yours has visited till now to me and not even made call to me. I am eagerly waiting for it. Kindly look into this matter so that I may carry on with your newspaper service . Reply as soon as possible.

Kailash Kumar Verma - [protected]

Dear Sir,
I, Ved Prakash a regular reader of TOI since 1999, and since last 4-5 years availing the facilities provided by you to pay in advance. I had been in Lake Gardens since 1999 to 2010 after that shifted to Ramchandrapur (Garia) and now since November 2011 at DIAMOND CITY SOUTH, TOWER - 4, FLAT - 8A, 58, MAHATMA GANDHI ROAD, KOLKATA - 700041. I had given Rs-390 vide cheque no. 527637 dated 30.01.2012 & Rs. 9 cash on the same date, the same was connected by your
RRE Name: Md. Nisar Ahmed RRE code No. 21573612,
Vendor Name: Mr. Shibanand Singh Vendor code 20682245
Depot Name Hazra Depot Code K0292
Dealer Name S Kumar Modak Dealer Code 20514134
vide receipt No. RTOY/3629773 dated 30.01.2012
Subsequently the same RRE Md. Nisar Ahmed approached us saying the said cheque was returned and the amount may please be paid in cash, trusting on him, I again Paid Rs. 390 & Rs. 20 in cash vide receipt No. RTOY/3671854 dated 27/04/2012, but till date coupons / vouchers are not provided to us, though Mr. Ahmed assured me that the same shall be delivered through the vendor within a weeks time. Since then I have been trying to contact Md. Nisar Ahmed on his Mobile No. [protected], but getting no replies from him, either he disconnects the line or getting switch off message.
Still I am paying every month to the vendor in cash.
Through this mail I am lodging my complaint with the concern authorities at TOI, Kolkata to look into the issue promptly and make the coupons/ vouchers available at my home immediately, so that I could continue with TOI.
Please note if within 7 days the coupons/vouchers are not delivered at my place, I will certainly discontinue TOI and will ask all my neighbors, friends not to opt for TOI.
Regards
Ved Prakash
[protected]

Dear sir
I Sudha agarwal a regular reader of Times of India. I have given Rs-399 cheque of state for subscription of Times Of India for one year and amount has been deducted from my account but then also i have not received the coupons. I am trying to contact The times of India since every month, but i am very unhappy as all the time the customer care number is busy or its unavailable. one time contact they say send coupon alll ready but collect another person but they use or not you cq and send duplicate and old one you cancell your system.
If it is not possible in your account to give the coupon the i am sorry to say you that your customer service is very very bad and i would like you to return my money as i no longer want to be your costumer.
Best Regard
Sudha Agarwal
[protected]

I, Mitali Brahmachari, residing at C-40, Gosthotala(New Scheme) Garia, Kolkata-84, paid Rs.470/- by cheque No.411949 dt. 8.4.14 and cash Rs.20/-
towards annual subscription of Times Of India newspaper. More than 2 months have passed but till date I have neither received the coupons booklet which is said to have been sent by TOI, nor the cheque and cash have been returned to me.

Concerned staff is hereby requested to look into the matter, and arrange to send me coupons at the earliest and oblige.

Thanks,

Mitali Brahmachari ( Ph. No. [protected] )

Further to my above letter, I am informed by my Bank ( Canara Bank, Garia Branch ) that above cheque, payable to M/S Bennett Coleman & Co. Ltd., was encashed on 17.04.14 itself . As such I fail to understand the reason for this inordinate delay in sending the Coupons to me.

In view of the above, I request Times Of India Newspaper to arrange to deliver the Coupons for 12 months to me immediately without further loss of time.

Thanks,

Mitali Brahmachari ( [protected] )
dt.18.04.14

Respected Sir,
Please contact to TOI Office(On Phone or Personal Visit, Sat Office is Off). Defantely they will help you reg this problem. Saame thing happen for me in Aprail but they did arrangement.

I wish to know is the facility of paying annual subscription TOI of Rs.300
exists now.
Thanks

I wish to subscrib economic times. Pl. send your executive on my residential address as given bellow.
03, SHREE SADGURU KRUPA CHS,
SHANKARA NAGAR, SONARPADA,
DOMBIVALI - 421204.
MOB. [protected]
TEL. [protected]

i want to subscribe ur newspaper specially the times of india and the economics times, i want the detail of process what is the charges what should i have to do. pls mail me all this detai.
l

Sir/Madam, I want to know the details for yearly subsription of Economic Times. I want to know whether there are any special offers and discounts available for the same. Kindly e-mail me the above details at the earliest.

My friends in Navi Mumbai and Dahisar yesterday subscribed TOI & ET (half year) at Rs.476/-, however when i contacted my Thane, Hiranandani Estate Vendor, he denied that such scheem is going on.
Kindly let me know is their any discounted rate subscription option is available or not or you may guide me where and whom to contact for more information

My name is Raghu Ram Mamidi. I have paid for Times of India Newspaper's annual subscription last year and I didn't get about 4 months of newspaper the year.

I did not get newspaper for the total months of October 2008 & March 2009 and in any week 1 or 2 days paper is missing. In the month of July 2009 I did receive newspaper for only 14 days.

Annual Subscription - Consent No. 11833,
Sunday Times - Consent No. 11923 dated 31/07/08

I was contacting the agent Mr. Naveen Kumar on [protected] but it was not useful.

This year also I have paid for the annual subscription in the first week of August.

Annual Offer - Consent No. 233425,
Sunday Times - Consent No. 233425 dated 04-08-09.

Before paying the subscription I talked to the Agent and the Vendor about not getting the newspaper for more than 4 months and he promised me to give newspaper regularly and he will compensate the amount by giving some other newspaper along with Times of India. The Agent literally ate my 2-3 hrs of time and made me to pay the subscription again.

After paying the new subscription also, for the total month of August 2009 I received for only 11 days (after calling the Vendor for 2 times).

I am not getting my newspaper after sending mails and making calls to the vendor. I did send the mail on 3rd September and a reminder on 8th September and till now I did not get any reply and I am not even getting my newspaper regularly.

Only 5 out of 10 days of September I have received the newspaper.

I did not receive newspaper on these days:
September 2, 4, 7, 8 and 10.

Thank you,

Sincerely,

Raghu Ram Mamidi
1-10-216/A/8,
Lane No 2, Brahmanwadi,
Begumpet,
Hyderabad - 500 016
Mob: +[protected]

Hi I am residing in Andheri (W) in Mumbai. I would like to know how to go about the sunbsription of TOI and Economic Times on an half yearly or yearly basis. The local guy who suplies newspaper to me says that he is not aware such scheme .Please advice the telephone number to who i should contact
Thanks

ramakrishna

Sir/Madam, I want to know the details for yearly subsription of Economic Times as well as other news papers. I want to know whether there are any special offers and discounts available for the same. Kindly e-mail me the above details at the earliest.

My 78 year old ailing father Mr Surath Kumar Ray sent Rs 5194 for 2 years by a cheque dated 25/11/09 in the envelop sent by India Today - cheque Stan Chart Bank. You had mentioned of free gifts such as luggage pieces.
Nothing has arrived yet and my father is very tensed.
Please look into this ASAP and inform me urgently when he will receive the gifts and the subscription must be renewed.
I am waiting anxiously. I trust your genuinity and service and I hope you will treat us with your best service.
Regards
Rajasri

Respected Sir,

I want to know the details about the yearly subscription of "Times of India" and "Economic Times" together.Kindly send me the details to my mail account.

Yours Faithfully
Anik Chowdhury

Hi,
All those interested can go in for toi annual subscription . Only thing you should be ready for:
1. Regular non delivery
2. Customer care will take 48-96 hours to restore the problem . thats 2-4 days.
3 . This cycle is likely to repeat 2-3 times a month.
4 I net effect you would pay:
(a): 300/ for yearly subscription.
(b) 20-40 for talking to customer care per month .
(c) get paper 75% of days (efficient)
(d) Feel of helplessness
(e) May miss out on important news the day u do not get the paper i[censored] do not have subscription for another paper.

Hi All,
Be aware of the cheating by the Times of India.

I am one year Subscription customer.
Last year have not received the paper frequently, more than 50 days the dealer have not provide the paper, after I checked with the neighbor regarding this TOI dealer, i came to know the reason the paper dealer of Triplicane, he is holding the paper without delivering to the customer and sending all the paper to the old paper mart and getting money.

I have complaint about this to the TOI customer care and I got the replay as “within 48hrs we will resolve the problem”, but now it was more than 10 days no response from them. I enquired to the other dealer they told shocking news that the customer care wont response for this issue because the person working in the customer care is selling the paper to the old paper market.

BEWARE of TOI

i paid my subcription for one year for times of india paper. i was told that paper will be delevered to my house from 15.05.2010. when i contacted customer care they asked my cell no([protected]) and informed that paper will be delivered form next two days. a month has lapsed there is no response. is times of india is a good company or poor company thrieve on the donations of subscribers money?

desikan
flat no 3 aditya flats
5/2 ratandas street
west mambalam
near sthya narayana temple


desikan

Times Of India — Cheating the customer by not delivering the Bangalore Mirror free edition

Sir
This is Anil from Bangalore. We Bangloreans are entitled for FREE BANGALORE MIRROR with our Times Of India subscription for 3(three months) , but we are not getting it.

We have asked about it to our vendor, MAHESH PHONE NO. IS ..[protected]. He told that Times of India itself is not giving the free edition. But now he is not picking up the phone also.

We are staying at Venkatapura Main Road, Koramangala 1st block..

Looking forward for an early resolution to this problem. The image of a newspaper is getting tarnished by silly vendors and i'm sure you'll have a process to address the same.

Regards
Anil

Times Of India — Not delivering of Bangalore Mirror (complimentary with TOY for three months)

Times of India is providing "Bangalore Mirror" as complimentary to TOI in Bangalore City for three months.

However I was not getting this along with my TOI. When I asked the delivery person, he said, the owner told it is complimentary only if I am buying this for another 3 months after the complimentary period is over.

This condition is not from TOI, I think the agency is misusing this offer.

I want the TOI or any legal cell to take action against this agency

Agency Name: Sri Manjunatha News Paper Agency, No:11, Cross, Begur Main Road, Nr. Banashankari Theater, Hongasandra, Bangalore - 560068. Cell: [protected] / [protected]

Regards

Thirumalai

Sir/Madam,
I paid (Rs180) for six months for times of india paper (Dhamaka Offer) in July2010. From last 15days onwards paper is not delivered. This is happened so many times in past and many times I noticed to customer care and agent but till date not gatting reply or paper.My cell no. [protected]. Kaleem HYD.

Beware of Times of India. I am subscribing only Times of India news paper. Now they are including Bangalore Mirror and hiked paper price. On enquiring with paper agency, they are arguing that its been increased by Times of India and forced us to pay.

Only Times of India they will charge Rs.120 but now along with Bangalore Mirror they are charging Rs.165. This is cheating and charging without informing the subsciber. They introduced this Banglore Mirror as complimant paper initially and now they are charging. Its like getting charged reading the paper twice. News covered in both the papers are same but we will be forced to pay Rs.165.

Lets show the power of subscriber by stopping this paper and moving to other news paper.

i want to buy times of india, for that i am ready to pay yearly subscribition.please send some one to conduct me. my mobile no [protected]

Can anyone please provide me TOI Customer Care Number?

My agent (Ashirbad Newspaper Agency, Kadugodi, Bangalore - 67) stops supplying newspaper just becoz I did not agree to pay him additional service charges Rs.20/- per month demanded by him in additon to the cost of newspaper. I am subscribing to the TOI more then 4 years now. Can anyone please advise what to do?

The TImes of India — non delivery of promised subscription gift offer

I have placed an order for subscription to the times of india on 17/06/07 vide my subscription order No RTO 1402009 and as per times bonanza offer there was a commited gift" a dinner set" but it is seen that after a lapse of four months of delivary date of gift it is not yet delivered.I dont know whether it will actually delivered or not.

Order ref[protected] Gift Vouchers for Rs.500/- not received.



This is further to mail running below sent on 11th Nov 09. You have by way of mails & over phone confirming the GC for Rs.500/- will be sent to me. But till date I did not get the same. More than a month I am following up with Times of India which is suppose to be a reputed News paper. If your response to me by making me as a Book Club Member by way of false promises, I could not believe it. If you do not wish to send GC for Rs.500/- then communicate to me that you will not send. I will assume that I lost my money.

To convas me to become a member in Times Book Club by paying Rs.525/- on the assurance of sending a gift coupen for Rs.500/- On following with you provide me a GC No.[protected] on 10th Dec 09 for the order I made on 29th Sept 09 which turned to be a expiried one.

Please reply to mail. I can bear the loss of Rs.525/- but if Times of India cheat me it pains a lot.

Janardhanan

I have subscribed for 6 months. My cheques are already cleared and my subscription no. 1406334. My subscription starts from 01/01/2009. Till date I have not received my subscription coupons. Also there are some prob in vendors about change of business. Please arrange to send me my subscription copons by courier on my address on urgent basis.

I have paid an amout of Rs:350/ towards annual sub (+ free bag) to our local news paper dealer Mr. KANDAN, of AVADI on 27 JAN 2009 after assuring the free gift package.

The dealer is also charging an additional charge of Rs: 10/ per month towards delivery.

Till date i have not received the gift bag.

Dealer says that the free gift was over by DEC 2008 itself.

kindly clarify about the Gift bag due date and additional charge of Rs: 10/ per month towards delivery.


regards

RAGHAVAN K

looks like this is a new method to con gullible customers...i too paid two cheques of 145 and 30 rs. plus rs 10 in cash for subscription in jan 2010 but ..no signs of newspaper...i've asked the agent to return my cheques... he has told me that he'll return it by 13.02.2010... i am not really optimistic about it but let's see... i am now more concerned about my cheques as these guys could forge them to withdraw huge amounts... being on safe side i am trying to relocate my funds from the account.

ZAP Electronics Mumbai/ EUROTEL Cordless — cell does not hold charge.

against my order through TOI SHOPPING i have recd a EUROTEL Cordless/corded tel at SV colony RKPURAM , SEC'BAD in Jan 2008.the cell s do not hold charge . i want them to be replaced being within warranty period in situ at your cost.

The problem with most of the buyers such as you is the faith you have in a respected entity such as Times of India. What you dont realize is that they import all their TOI shopping materials from China. This affects our Indian industries who make far superior products than what they offer. And after sales support from TOI is pathetic. I have two products that didnt last beyond first use and were never replaced by Times of India. They are a disgrace to our country. You would be better off buying a phone from Beetal which is guaranteed to work.

The Times Of India Goa Edition — Non-delivery of subscribed copy

Order No. GAB0023618 dated[protected].
The paper was launched two days ago, still delivery of the copy subscribed by me has not commenced contrary to my expectation. Do TOI believe that giving away a gift on subscribing the paper absolves them of their responsibility? Has TOI taken the people of Goa for a ride for Rs.299/- Or will it deliver all copies in a bunch at their convenience?

Dear Sir, Madam

Subject : Worst Service

I have recently renewed The times of India News Paper for 1 year subscription. So far I didn't receive my order coupon no. and newspaper for last 15 days. I have made complaint to Mr. Adams ([protected]), Mr. Murali ([protected]), Vendor Mr. Kannan ([protected]) Lane Line[protected] but no action is taken yet.

Such worst service in your organization so please cancel my subscription and return my payment. I don't want news paper further.

Yours faithfully,

R. Ravi Chandran ([protected])
S. Selvi ([protected]) Old Subscription its in my wife name.

Yes, i totally agree.
There is a high-level cheating going on in this circles.

I too have the same problem. I too had subscribed in may n was supposed to get the paper from june. It's been july n i haven't yet received a single copy.

I have one more question. Is this site really working??
Are these companies really looking at what we are complaining?
Who is taking care of this complains and who is ensuring that our complains are being taken care of.

Times Of India Subscription — Non delivery of daily by vendor

We have shifted our residence to Adambakkam and had paid yearly subscription to the agent of Times of India. But to our surprise we had not been receiving the daily for the last 2 months. I have already made a complaint to Times of India but there is no response from their end.

Times of India though the newspaper is good but the distribution network is not good. Promotional activities of annual subscription is not accessible to common man. Vendors cheat by taking extra money or doesn't provide the service saying TOI is not providing.

Easy access to this scheme should be made to common man.

TOI Newspaper — Changing Mumbai mirror to Economic times as per the TOI offer

Hello,

Its since 3 months I have been following up with my Dsitributor Vendor - Mr. Imran (Mobile no. [protected]) regarding changing my Mirror Mirror to Economic times offer as per the TOI offer.
When I contact my local newspaper vendor he informs me that the distributor vendor needs to submit a form with my details to TOI office and automatically he will recieve an extra copy of Economic times to deliver it to me.

When I contact the distributor vendor Mr. Imran, he informs me that he has already submitted my application form to your office a long back and awaiting feedback from your office.

So I just wanted to know the status of my application form which should be lying somewhere in your office. It is better not to keep such promotions if you cannot deliver it to the customer.

Request your feedback on this.

With regards,
Delighten Koola
Kukreja Complex, Bhandup West
Mumbai - 400078

I need to subscribe forTWO-YEARS edition of TIMES OF INDIA .SO KINDLY send the detail of payments. awaiting for reply.

THANKS
KUMAR KALYANAM IYER.

REQUEST to get the needful done at the earliest possible:-
I am a south mumbai resident reading your newspaper since childhood. I have a query which goes as under:-
It is printed on your front page that I could get either the Mumbai mirror or Economic times or Maharashtra times along with The Times of India newspaper. My preference would be the Economic times but unfortunately my vendor denies this and I get the Mumbai mirror. Pls let me know what formality is to be completed such that I could avail your offer and get the Economic Times along with the Times of India.
Thanks and awaiting your reply at the earliest,
Mona Damani.

It is printed on your front page that I could get either the Mumbai mirror or Economic times or Maharashtra times along with The Times of India newspaper. My preference would be the Economic times but unfortunately my vendor denies this and I get the Mumbai mirror. Pls let me know what formality is to be completed such that I could avail your offer and get the Economic Times along with the Times of India.

Please tell me meaning of such offfer by times of india, mumbai

3rd Reminder with a REQUEST to get the needful done at the earliest possible:-
I am a south mumbai resident reading your newspaper since childhood. I have a query which goes as under:-
It is printed on your front page that I could get either the Mumbai mirror or Economic times or Maharashtra times along with The Times of India newspaper. My preference would be the Economic times but unfortunately my vendor denies this and I get the Mumbai mirror. Pls let me know what formality is to be completed such that I could avail your offer and get the Economic Times along with the Times of India.
Pls confirm the recipt of this Email.
Thanks and awaiting your reply at the earliest,
Mona Damani.

Arti Kukreja — Photo not clear

My Voter ID Card number is UJE1151356. My snap on the voter card is so unclear that none of the banks and other institutions have accepted it as my Identity proof. Can you please tell me as to what i have to do to get it changed

In last 4 months, I am recieving huge electrcity bills. I have informed to local MSEB office at pashan, pune but they are so careless that they are not listening to my complaint also. I have tired of following with MSEB peoples.

I have applied for change of name on electricity bill 3 months back and paid extra amount of rs.300 for preapring the report also but yet my name is not change on electricity bill.

can some one help m eto resolve this issue with MSEB.

Sir,
I had applied for one year subscription of times of india paper after paying Rs.950.00 vide cheque no.364527 dated 22/01/09 to our nearest dealer m/s Swapnil news agency, kaju pada, borivali east
and I am not been supplied with the newspaper regularly, and when asked to the dealer he says
go and contact Times of India. Also he has not submitted me with the receipt for the payment made
to The Times of India.
Please do the needful and inform me accordingly
thanks & warm regards

Dear Sir/Madam
I am Avinash M Sonawane Please Give me Tims of India Mubai office Address and Tel no.
I have Some Report or news aboth Cat Education and i would like to print it, so plaese sent me
ASAP
your Fauthfully
Avinash M Sonawane.

Dear Sir,
I read an article In TOI 21st June edition on page no. 4 "Theses teachers will hit the jackpot".
In these regard only I want to consult the concerned BMC officials. So can you please provide me the contact information? Please do consider this request.

Thank you.

Times Of India — misleading readers,providing wrong information

Hi i m Dinesh Nagpal working jet airways.i want to lodge a complaint against times of india for misleading readers.actualy today i made a plane to watch movie with my frinds.and we wanted to watch KAMBAKKHT ISHQ {movie name} than i started to see a list of cineplexes in times of india{Delhi Times 6 july 2009}which were showing this movie.than i selected vishal cineplex rajouri garden out of them.Bt when i reached there with my friends in a schorching heat, than i saw that they are showing movie NEY YORK instead of KAMBAKKHT ISHQ.i got shockd and when i argued with the employee of vishal cineplex than he told me that never showed KAMBAKKHT ISHQ and he told me that TIMES OF INDIA is one who is misleading customers.they made my day worst and wastage of money..i want some action from you aginst times of inda and compensation from times of india..

THANX & REGARDS
DINESH NAGPAL
[protected]

Times of India news paper declares that the readers can buy TOI & Economic Times for Rs.4.50 . However, the vendors refuse to give Economic Times with TOI. They say that Mirror is compulsory with TIO & you have to buy Economic Times separately.

If TIO in not supplying Economic Times with TIO for Rs.4.50, why should they make false declaration on the top of their news papers. Is such a misleading statement is expected from a leading News paper like TOI ?
Would TOI clarify the matter in their News Papers for the benefit of their readers?

Biren Malde.
Mulund, Mumbai.

The TImes of India — Misleading pricing information

The times of India newspaper is sold in mumbai at Rs4.5 with the line below the title of newspaper telling that it is either along with mumbai mirror or economic times or maharashtra times. Vendor just sell times of india along with mumbai mirror. When I ask them not to give me mumbai mirror but to give me economic times they say it only comes with subscription pack, but that is not specified on the newspaper. So I think either times of India is cheating or the vendor is cheating. I would like to know what is the main problem. And if it is a subscription offer then why huge media like times of india not specifying it in the paper itself. There is no star or double star sign near the pricing as well which says some condition applies.

I completely agree with the above complaints. Though TOI clearly states that We can opt for either Economic Times or Mumbai Mirror or Maharashtra Times oalong with TOI, vendor forces the subscribers to take Mumbai Mirror.

We would request TOI to please clarify how a subscriber can avail of this offer.

Thanks in anticipation

Im runing back of my local vendor since 4months for geting economics times intead of mumbai mirror.
My adres is C-304, harshgiri apt, shiv vallabh cross road, rawalpada, dahisar (east). Mumbai 400068. Mob- [protected].
Plz revert soon.
Thank you

Same is the fate with me with TOI & MT subscription for 6 months . The vendor has stopped giving Maharashtra Times instead started giving Mumbai Mirror . I have tried all the people from Vendor to the Sales manager . no body is interested to solve the problem .
can anybody guide me how to solve the problem .

Milind Satalkar,
B-11 TRIDAL CHS,
MITHAGAR ROAD,
MULUND ( E)
MUMBAI - 400081

Dear sir my quilification
M com final (finance)
& experiance 2years under ''Chartered Accountant''
I knows two language English & Hindi

Dear editer ji,
dadagiri of MMRD ? and Municipality
un justice to recident of vileparle east ( Ghadiali chawl) recidents. they R
living last 50 years with all texes they R paying
treating like unothrorised jopdas. they R having more place Sq. Ft.
but in SRA schem they offered less then what they R having
pl. do some thing for this resident. they R- M classs family.
thanking U


Sunil Nayak .(represetative ) Mo[protected]
Vikas Upendra ( " " Mo[protected]
(Ghadiali chawal recidents)

The times of india newspaper — Subscribe for Economics times but still receiving Mumbai mirror

Had Subscribe for Times of India Newspaper along with Economics times but i receive Mumbai Mirror .
i had asked the sales person who had come for subscription renewal to look into the matter but still there is no response. Don't have any complain no also to contact for the same.

Hello,

Am looking for an online version of an article that appeared in 3rd September 2011 Thane Plus. It is called A Musical Tribute to Shammi Kapoor by Asha Mandpe. Can you please guide as to how I can get the full article with pictures?

Regards,
Smitha

dear editor,

we are subcribers for one year toi and economic times. at the time of subscription i was told that there wud b no delivery charges to be given by me to the delivery man. but the delivey man is insisting on paying the delivery charges.

kindly confirm whether these charges are payable.

I have subscribed for TOI & ET & had paid cheques for 499 & 399 resp. Though the cheques have cleared, I have only started receiving TOI. Receipt given by their sales exec (nitin [protected]) was only for TOI & he said that once the TOI is recd so will the ET. But now the mobile no. given is permanently closed. The landline nos. given on the receipt just rings & I guess its a new way to swindle money. Just lucky to get a cust care exec named Nikita & said she would get back but all in vain. Now the phone just rings & i[censored] get someone they just transfer the line & no one picks up.
Looking at all the above complaints I guess, such a company now only recruits ppl for grabbing customers money & not providing any service. Its unfortunate that such a big company which claims the highest readership in their ads too is soooo poor in its service approach.

Times Of India — Subscribed not getting newspaper

I am subscribed to times of india newspaper in the month of March. I shifted my house. I informed the agency, but still I am not getting the paper for the past two months.

Times Of India — Non delivery of the paper

I had subscribed to prepaid subscription of one year and my order number is 2082136. I changed my residence and I sent notification mails mentioning my new address about three months back (even sending now...), but I haven't received the paper to my new address. (Even the paper is not delivered to my old address.)..

There is a newspaper vendor in DLF Phase 3, Gurgaon with the name of Shubham Associates..He doesnt supply newspaper on regular basis, doesnt talk properly, doesnt provide combo of Economic Times & Times of India and instead charges individually..Can u let me know some other vendor supplying in DLF Phase 3, gurgaon..Also what can i do to teach a lesson to the existing vendor-SHUBHAM ASSOCIATES..

I am continuously calling the CRM for past two weeks to get my times of India paper. But till now nothing happened and no one is giving feedback to my request. My Order No is 2036891.

I spoke to customer care executives Maya, John, Raja, Latha and so on . Every time I call them they say paper will be issued tomorrow but nothing happens. I am not getting the reason also. I really don’t know what kind of service they are providing to customers.

I tried to find some escalation contact but nothing is there in the website. Still I didn't get news paper and no feedback from CRM.

one letter sent to Arnab Dutta — non delivery of letter sent by speed post on 25/08/08

i sent one letter by speed post from Sarat Bose road post office, calcutta on 25 th, August by speed post no SPEW[protected]IN.to chennai, to Arnab Dutta.As of now the letter did not reach him.pl ensure this immediately
swapan dutta
30/8

Fw: Complaint Against TOI Vendor at SATELLITE AHMEDABAD -
Wednesday, 21 May, 2008 12:46 PM
From:
"jay bhatt" <[protected]@yahoo.co.uk>
View contact details
To:
subodh.[protected]@timesgroup.com, kiran.[protected]@times.com
Dear Subodh / Kiran,

Please refer the tailed mail.

Am looking for an early resolution for the same.

Thanks & Regards,
Jay


--- On Wed, 21/5/08, jay bhatt <[protected]@yahoo.co.uk> wrote:

> From: jay bhatt <[protected]@yahoo.co.uk>
> Subject: Complaint Against TOI Vendor at SATELLITE AHMEDABAD -
> To: arnab.[protected]@timesgroup.com
> Date: Wednesday, 21 May, 2008, 9:45 AM
> Resending... .
>
> --- On Wed, 21/5/08, jay bhatt
> <[protected]@yahoo.co.uk> wrote:
>
> > From: jay bhatt <[protected]@yahoo.co.uk>
> > Subject: Fw: Complaint Against TOI Vendor at SATELLITE
> AHMEDABAD -
> > To: arnab.[protected]@timesgroup.com
> > Date: Wednesday, 21 May, 2008, 9:40 AM
> > Dear Arnab,
> >
> > Please refer the tailed mail, please guide me who will
> be
> > the right person to resolve the said issue.
> >
> > Thanks & Regards,
> >
> > Jay Kumar Bhatt
> > Ahmedabad
> > M - [protected]
> >
> > --- On Wed, 21/5/08, jay bhatt
> > <[protected]@yahoo.co.uk> wrote:
> >
> > > From: jay bhatt <[protected]@yahoo.co.uk>
> > > Subject: Complaint Against TOI Vendor at
> SATELLITE
> > AHMEDABAD -
> > > To: readers.[protected]@timesgroup.com
> > > Date: Wednesday, 21 May, 2008, 7:37 AM
> > > Dear Sir / Madame,
> > >
> > > This is to complain against your Newspaper vendor
> at
> > > Satellite Ahmedabad.
> > >
> > > For the past eight years he has been delivering
> > newspaper
> > > to our building. For quite sometime his delivery
> of
> > > newspaper has become an issue thanks to his
> growing
> > > customers. Earlier we use to get the newspaper by
> > 0630am,
> > > now a days its between[protected] hrs.
> > >
> > > Despite reminding him regularly to correct his
> > timings, he
> > > has not given any sincere look into the same.
> Also,
> > > sometimes during our morning walk we try &
> collect
> > the
> > > paper from his place of distribution thus getting
> > newspaper
> > > well before 0630 hrs.
> > >
> > > Yesterday, when we confronted with his delivery
> boy
> > about
> > > the timings, he tried to be arrogant with us.
> Today,
> > upon
> > > my personal enquiry with the vendor he said if
> you do
> > not
> > > wish paper from him he will stop the same.
> > > And he has actual stopped the delivery. Is this
> > correct ?
> > >
> > > Also, I have few other questions to be clarified;
> > >
> > > a) Does not TOI have any timings deadlines for
> its
> > vendors.
> > > b) Is it the way your readers are to be treated.
> > > c) Is asking for timely delivery an offence.
> > > d) Can you dare to print my letter on your
> newspaper
> > > edition.
> > >
> > > In case, this letter is wrongly addressed, please
> send
> > the
> > > same to the concerned department/person
> immediately.
> > Am
> > > personally hurt with treatment by you vendor
> & am
> > > serious about the resolution of the said problem
> or
> > else I
> > > will be forced to go to consumer redressal forum.
> > >
> > > Looking forward for an early resolution to this
> > problem.
> > >
> > > Thanks & Regards,
> > >
> > > Jay Kumar Bhatt
> > > M - [protected]
> > >
> > > My address is ;
> > >
> > > A-11, SHIV TOWERS,
> > > NEAR SANGAM APARTMENTS,
> > > RAMDEV NAGAR,
> > > SATELLITE,
> > > AHMEDABAD
> > >
> > >
> > >
> > >
> > >
> > >
> >
> __________________________________________________________

Hi Just giving below my various mails to Times of India.
But no solution till now.

Amol Kimmatkar


----- Forwarded Message ----
From: Amol Kimmatkar <[protected]@yahoo.com
To: crm.chennai <crm.[protected]@timesgroup.com
Cc: subodh.[protected]@timesgroup.com; kiran.[protected]@times.com; kiran.[protected]@timesgroup.com; arnab.[protected]@timesgroup.com; readers.[protected]@timesgroup.com
Sent: Tuesday, 10 June, 2008 2:38:40 PM
Subject: Re: Change of Address ??????
What happened ???

This time writing to all e-mail I got through internet.

Also publishing this mail in internet so that other who are facing similar problems, can go through my mail.
Amol Kimmatkar

----- Original Message ----
From: Amol Kimmatkar <[protected]@yahoo.com
To: crm.chennai <crm.[protected]@timesgroup.com
Sent: Monday, 9 June, 2008 3:55:08 PM
Subject: Re: Change of Address ??????
Awaiting. At least tell me how many days it will take to initiate process and sending me reply.
Amol
----- Original Message ----
From: crm.chennai <crm.[protected]@timesgroup.com
To: Amol Kimmatkar <[protected]@yahoo.com
Sent: Friday, 6 June, 2008 4:00:57 PM
Subject: Re: Change of Address ??????


Dear Reader,


We are really sorry for the inconvience caused to you.


We are sure that your complaint will be rectify as soon as

earliest.(UR MAIL FORWARDED TO HIGHER AUTHORITY)


Regards,

CRM TEAM.



Amol Kimmatkar ([protected]@yahoo.com) wrote*:

Till date nothing has been done.
What are you doing. Is this what your CRM doing. I have seen worst kind of response.
If you don't want to work, leave the job and take deep sleep in your house
and let responsible person act in this case.
Now i am giving new address. Lets see how many months you take
for 12 months subscribtion copy - Order no. 2067273
NEW ADDRESS
Plot no. 30
Door no. 18/17
Viscanatha Puram,
Nanganallur, Chennai
6 months subscribtion copy - Order no. 1035174
39-6, TYPE III, DGQA COMPLEX, MEENAMBAKKAM, CHENNAI
(I shall change this address again till you response)
For your info. i am holding 3 peoples receipt which i shall give 2 months late every month.

Amol Kimmatkar


----- Original Message ----
From: crm.chennai <crm.[protected]@timesgroup.com
To: Amol Kimmatkar <[protected]@yahoo.com
Sent: Friday, 30 May, 2008 2:32:47 PM
Subject: Re: [Possible SPAM] Re: Change of Address


DEAR READER

WE ALREADY PASSED ON YOUR DETAILS TO AREA EXECUTIVE, YOU PLEASE WAIT THEY WILL COME AND APPORACH YOU AT THE EARLIEST.

WITH WARM REGARDS

CRM TEAM

Amol Kimmatkar ([protected]@yahoo.com) wrote*:

Still not done.
Pl call me [protected]
Amol Kimmatkar

----- Original Message ----
From: crm.chennai <crm.[protected]@timesgroup.com
To: Amol Kimmatkar <[protected]@yahoo.com
Sent: Tuesday, 27 May, 2008 5:21:25 PM
Subject: Re: [Possible SPAM] Re: Change of Address


DEAR READER

WE ARE REALLY SORRY FOR THE INCONVIENCE CAUSED TO YOU.

WE ASSURE THAT YOUR SUPPLY WILL BE START AT THE EARLIEST.

FOR ANY OTHER REQUESTION YOU PLS CONTACT OUR AREA ZONAL MANAGER- MR.RAMESH [protected].

WITH WARM REGARDS

CRM TEAM

Amol Kimmatkar ([protected]@yahoo.com) wrote*:

any development?

Amol Kimmatkar




----- Original Message ----
From: crm.chennai <crm.[protected]@timesgroup.com
To: Amol Kimmatkar <[protected]@yahoo.com
Sent: Thursday, 22 May, 2008 12:13:46 PM
Subject: Re: [Possible SPAM] Re: Change of Address


Dear Reader,


We are really sorry for the inconvience caused to you.


We are sure that your complaint will be rectify as soon as

earliest.


Regards,

CRM TEAM..


Amol Kimmatkar ([protected]@yahoo.com) wrote*:

Dear sir,
it's only change of buliding in same campus.
Why 2 weeks are required.
Or given contact no. of my vendor I shall inform him.

Amol Kimmatkar




----- Original Message ----
From: crm.chennai <crm.[protected]@timesgroup.com
To: Amol Kimmatkar <[protected]@yahoo.com
Sent: Wednesday, 21 May, 2008 2:59:22 PM
Subject: Re: Change of Address


Dear Subscriber

Pls allow us upto 2weeks to implement your request


With warm regards


CRM Team



Amol Kimmatkar ([protected]@yahoo.com) wrote*:

Dear Sir,
I am having following‚ two subscribtion copies of Chennai edition.
1. 12 months: Order no. 2067273
2. 6 months: Order no. 1035174
Now, I had shifted my house to the‚ following new address.
So, kindly update your records and inform Vender to deliver both news papers to following address with IMMEDIATE EFFECT.
[protected]-----
OLD ADDRESS - for both subscribtion copy
46-1, TYPE II, DGQA COMPLEX, MEENAMBAKKAM, CHENNAI.
[protected]----
NEW ADDRESS - for 12 months subscribtion copy - Order no. 2067273
39-6, TYPE III, DGQA COMPLEX, MEENAMBAKKAM, CHENNAI.
NEW ADDRESS – for‚ 6 months subscribtion copy - Order no. 1035174
38-5, TYPE III, DGQA COMPLEX, MEENAMBAKKAM, CHENNAI.
[protected]-----
There is only change of building.. Both the new buildings are in the same complex.
This is for your info. and easy communication.
Kindly confirm this immediately.
My mobile no. is [protected]
Thanks and Regards
Amol Kimmatkar

Times Of India — Paper not received

Hi.
I had subsribed to Times of India(annual) in May through my company Cognizant. I never got the paper till date inspite of repated mails. I called them on the customer no but it is always busy. I sent a mail and got a reply that it would be resolved in 72 hours. It has been 2 months now and no response from them till date. Is this the way they treat the cutomers??? I wish they never launched the paper in Chennai

Times Of India NewsPaper — not delivered

I was informed by the officials of times of india that i will be issued the newspaper of chennai edition fre of cost for a period of one year.But invariable they don't deliver the paper 50% of the days and other wise they come and deliver around 9 a.m.
I take very strong exception as it is ridiculous as i have stopped subscribing for other news papers. Is it fair? Pl. arrange to stop the delivery of this edition to me so that i csan subscribe for other news papers,
Raman

I am having following‚ subscribtion copy of Chennai edition.
12 months: Order no.NAA070783

Now, I had shifted my house to the‚ following new address.
So, kindly update your records and inform Vender to deliver news paper to following address with IMMEDIATE EFFECT.

OLD ADDRESS: C-159 Cholan St, M.M.D.A colony, Arumbakkam, Chennai 600106.


NEW ADDRESS - for 12 months subscribtion copy - Order no.NAA070783
N-Block, Old No-165, New No-13, M.M.D.A colony, Arumbakkam, Chennai 600106.

Kindly confirm this immediately.
My mobile no. is [protected]
Thanks and Regards
Senthil Kumar

I am practicing at bhaidaya nagar-c, shop no-31, had taken subscription of times of india and mirror for 6 months through your representative SACHIN SINGH but unaible to receive the paper till today, oninquiring on help line a lady gave me the no.of Mr. siddharth and of Mr. chandan, on contacting they give me the assurance which is of no use.On again calling helpline a lady gave me the no. of Mr.Pradeep Pandey-[protected] which is swiched off from past 3 days. so please look in to the matter and solve my problem at the earliest.
MY MOBILE NO.-[protected]

Times Of India — Non Delivery of Paper for Order No. NAA 103343

Not receiving my paper regularly (either missed some days to deliver / delivering very late).

Called helpline again on 10Jan09 and logged compliant (No. 129655) for
A. Non receipt of paper on 10Jan09
B. Delayed delivery frequently (after 8.30 / 9.00am)
C. One of Times of India's executive replying irresponsibly in a uncultured manner.

Kindly tell me if you are giving The Times of India and Economic Times as a combo offer this year ...2009. My paper man says that this offer is not available now. Is it true ? Please reply.
Thanks
Padmini

Dear sir/madam,
The news paper is not delivered to my hose on regularly basis. Though he delvers to other houses.
My hose address is H-576-C Palam vihar, Gurgaon.

Regards
R.P. khindaria

I am from chennai... I would want the people to know things that are inconspicuous but prevalent. The Times of India is biased against Tamil nadu. Most of their news shows their inclination towards the northern regions of our country (esp delhi). I have noticed this many times and this is so unfair. Since the time of IPL, the chennai has no favourable words from TOI. One can notice this even in the cine ratings. Bollywood movies are first given 2.5 ratings (sharukh's recent) and then they are changed to 3 whereas however good a tamil movie is, the ratings are less than that of hindi ones. We are one and predilection to certain things can hurt others and even create bickering. I know this cannot be solved, but i can absolve from this. I have unsubscribed for the forthcoming years... I am not sure if people are aware of this unfair predilection but am sure that those who work for TOI know.

Hi,

I subscribed to Times of india newspaper in 2008. I received the paper for 3 months after which it stopped as i changed house. This year the vendor contacted again asking for subscription renewal in february 2009 and i had had made the complaint of not receiving the paper. The vendor promised that i would get the news paper in march with the older subscription and thereafter with the new subscription. I subscribed to the new one and still not receiving the newspaper. Tried to contact in the number he gave and no one picked up. i should get the newspaper or get my money back. I have the subscription coupons intact with me. Please make it fast so that I can subscribe to some other paper with better customer satisfaction.

Thanks,
Reenu

Times Of India — Good Homes Subscription

I had subscribed to Good Home for One Year where they were offering Magpie Bar Set and Timex Watch. I had paid Rs. 1, 200 for full year subscription. I paid on 31st December 2008 through my credit card. They started my subscription on February 2009 and told me that my Gift would reach after 4 weeks of start of subscription but till date I have not received my gift till date. I have been following up for quite some time but no response. Please help

Regards

Saurabh Agarwal
[protected]@yahoo.co.uk

Times Of India — nondelivery of the newspaper

Dear sir,

I am residing at Plot No. 29 & 31, nehru ii cross st, sapthagiri nagar, Sholinganallur, Chennai 600 119 for the past 5 years. I have subscribed for Times of India for one year and have paid subscription for 12 months and the order No is NAA 025707. Starting from 1st of April the Agent has stopped supplying the paper stating that he has not received instructions from the Company. Kindly look into the matter and resume supply of the newspaper.

Regards,

Gopinath

sir, i am residing in villivakkam, now i am going to shift my residence to no 17, second floor, third street, thiru nagar, vadapalani, chennai - 24. My phone no is[protected]. sir, make arrange me to get our daily to my new address from may first onwards. ven though i am working in media ( JAYA TV ) I like our paper very much . thank u

I had subscribed one year and my order number is NAB-049243. Complaint no-177653 on 22.04.09 & 175232 on 17.04.09 Always thay are saying our people will call still i have not recieved paper from last 25 days. No one is bothered to call whether i am getting papers or not. Last year same thing happen 30 days i didnt recieved paper. How many times people should complain such a useless company they are running without any co-ordination company running.

I had subscribed one year and my order number is NAB-049243. Complaint no-177653 on 22.04.09 & 175232 on 17.04.09 Always thay are saying our people will call still i have not recieved paper from last 25 days. No one is bothered to call whether i am getting papers or not. Last year same thing happen 30 days i didnt recieved paper. How many times people should complain such a useless company they are running without any co-ordination company running.

I have purchased a portable hard disc from Anupam stationary on 17 of may 09, The shop keeper has swapped 10400 Rs for a mobile phone from my card which was not purchased by me.

Although he has given me a void sale receipt but i will get my money back after a long time of 35 days.

As this is a mistake made by shop keeper i wish to sue him for the misuse of my ATM card.

Kindly give your suggestions

I had subscribed to GOOD Homes for One Year where they were offering Magpie Bar Set and Times Watch. I had paid Rs. 1, 200 for full one year subscription. I paid on 31st December 2008 through my Master credit card. They commenced my subscription on February 2009 and told me that subscription gift would reach after 4 weeks of commencement of subscription. But till date I have not received the of said above mentioned gifts. I have been following up with them for quite long time but no response.

Please help
Regards

Saurabh Agarwal
[protected]@yahoo.co.uk

I am stying in dahisar [e] mumbai and one mr. shushanat jadhav is my paper vendor, at the time of booking subscription for six monnths for 475.00 Rs. He promised t give times + either of mah.times.mum mirror or E.t. now he plays mischief saying that, the scheme is for only toi for either of the cpaper i have to pay extra. it this is so .. how i am benefited? is this not a breach of trust. of ignorance on the part of vendor ? pls clarify
rgds tushar parikh

I m not getting the subsciption of times of India for 3 weeks after returning from vacation.Pl do the needful.

Address: Brahmaputra-D/5, Anushakti Nagar, Mumbai-94
Ph. 25556163/[protected]

I was a regular reader of Times of India in 2007 I subscribed yearly subscription- renewed subscription on August. Cleared by Chq no-171299 dt[protected] drawn on Bank of India Rs-199/-. Till date I have not received Coupon. I have complained several times from Nov-2008. I have not find your subcription. Please inform me about your newspaper subscription. Also I went to your office but no response.

Once more

With Regards
Nemai chandra Ghosh

Dear Team,

We are not receiving the times of india paper from 14th June 09, my order number is NAB 015282.

This subsription was form was taken from a person named LOGESH, i don't understand why this paper was stopped all of a sudden from 14 JUNE 09.

I contacted Logesh, and i was given the contact # of Satish Kumar, who promised that it will be delivered with in a weeks time, then again he comitted it will be delivered from 1st of Aug 09.

In between i called up Subscriber's helpline #[protected], and spoke to John, then again on 1st Aug i spoke to Reena, but everything resulted in vain.Till date i have not recd the paper from Jun14th.



Rs:300/- is not a big amount, but i never expected this from "Times Of India" as i am your customer from last year.



Thanx for your detereorating service and keep it up.



Mukthiar Ahmed

2/117, Pugalendhi st,

Mugappair East,

Chennai 600-034.

We live in Silver Oaks society in Gurgaon and I was subscribed to TOI since last 3 years. My vendor never gave us combo offer with ET saying it was not avilable in Gurgaon. In past few months he started bringing old bills saying we'd not paid them. On arguing, h e said produce proof of paymnt which we never took. He started behaving badly and has now stopped delivering us newspaper at all.

Our full year Mail Today coupon are also with him. In our society they have made a monopoly and are not allowing other to deliver too.

Can something be done to rectify such business practices?

I paid 1 year subscription amount to Times of India full news paper to marketing executive Sai Kiran Mob num:[protected]. Since 1 week I am not getting the paper. I called lot number of times to Sai Kiran he is not lifting his phone. I called lot number of times to customer care Ph.Num: 23254223 & asked them to connect me to senior officials then they told me that officials will come to office only after 2.30 PM. They have given me complaint numer 208907. They have given me to talk with RRE Samson (Mob Num: [protected]) who is responsible for this area. I atlked to Samson he promised me he will solve the issue then after i received the paper only for 2 days.I tried to reach them but they are not lifting the phones.
Again I called to customer care then they have given me Guptas number who is an senior executive .I ried to call him but his number is always switched off.
I request the senior managemnet to refund my money & I dont want to continue with this offer. This is happening for our whole apartment.

I stay in a building whose construction was completed in 1998 but till date did not receive Occupancy certificate. Whenever I approach the builder, he give one or the other reason and slips out. Please suggest whom to approach.

hi sirv this i ssaumya ranjan rath having reliance mob no [protected] n ihave purchase the conection from dealear balajee counsaltancy b4 3 days n the dealear forward the doucument at same time to distuebuter ms.kataria enterprises which add is
side 3 flat no 196
vikas puri
new delhi 46
but aftr that the distubuter dealayed the service n on last day on dated 25th ihad recharge 650 std calling card n i m unable to get the benifit of this facility n i have informed to cus care depert for last 5 times n they shoing me rude behaveour i m sory to inform u sir that ur service is very pathatic if im unable gain this calling card service on today night on monday i will definitly go for a consumer case.it is my last request to activate my service within next two hour that is final request aftr that i will go for a legal case
now one copy i will send to consumer care division.i have tried in day time to reach to nodal officer by phone but the no is not conected till 5 o clock aftr that it is connected n the no is [protected]
i have alredy forward this message to media also
sir this is a copy of mail which i have forward to reliance anil ambani id n nodal officer id but sir they are not providing me any solution so plz i request u to plz broadcast this matter in media regarding careless service provieded by reliance n they just collect mony from cust n giving cheat service sir plz raise the issue in media

Dear sir
I had booked times of india for seven months under "celebration offer" through RMD Department, 10 Daryaganj, New Delhi-110002 mention in Receipt phone no:[protected]
"Order number 16827 dated 23/09/2009 Payment through cheque.The reprentative has promised that Air bag will send the given address through Courier within 2-3 days. But No any bag receive and no any person lifted the mention phone.Times of india no.1 news paper in india and service always prompt But in this situation RMD Depatment try to fell down the image of "Times of India".
Please send Air Bag on the following address :-
SAKET BIHARI
C-2-C HOUSE NO. 35
POCKET-2, JANAKPURI
NEW DELHI-110058
NEAR: DABRI MOD
OPP: ORCHID HOSPITAL
CONTACT NO:[protected];[protected]
Thanking You

Times Of India — No newspaper for the given money

We have isssued a cheque of Rs 390/- to Bennet coleman & Co. on 4/9/09 for there "so called" offer for subscription of 12 months newspaper. But it has been almost 3 months now, and we are yet to receive this. They actually called us and provided this "so called" offer. But after getting the cheque from us, they have never responded to us. We tried calling to their office on the given numbers. No body ever received the call. They are such big cheaters !!!

If newspaper aegencies will start cheating in this this way, then who knows the news they publish is how much authentic!! they must be taking bribes from others, even they have noe let us( ordinary public).

Subscription Receipt Details are:
Order No: RTOY 3062034.
RRE Name : Amit K Bose
RRE Code 20702733
Subscriber Name : Ashutosh Mohanty

Dear Sir,

I have paid the yearly subscription for TOI newspaper on 02/08/09. I have been regularly getting my news paper daily without fail. My order no. is 006910.

I have now shifted my residence from Abhiramapuram to Kotturpuram on the 12/12/09. I rang up the help line and given my new address for the delivery of newspaper. So far no newspaper has been delivered. I would like you to start delivering the newspaper with immediate effect on receipt of this mail. My new address is appended below.

Kindly confirm action taken.

New address:

A.Visweswaran
Flat no.3
New no.4, old no.11,
Asirvad apartments
Kotturpuram
Chennai-85
tel no: 4231 2558 Mob: [protected]

Order no as give by you : NAC 006910.

Best regards

A.Visweswaran

I am not receiving my times of india paper regularly and and every day delayed deliver around 8.30am to 9.30am. i am seriously complaining to the vendor and Times of india representative but no major action is taken. when ever he dont supply paper (may be due to shortage) he keeps telling me that your paper might have been stole by other in the appartment.

my address: 504, kasthuri garden,
sector 8-, airoli, navi mumbai, 400708
ph- [protected]

This is tamil from kondapur we are batchelar, we are paid the amount Rs 175 for Newspaper to agent
on sep 12th But still we didn, t get even a single paper.Agent name thuruvan.and also informed number of time to times of india she has told i forwarded your complint but we didnt received paper.

Dear sir,
I am residing at Champa which is situated 55 Km from Bilaspur towards mainline of Mumbai to Howrah. I need your english paper at my resident by no vendor is available to deal for the same. Please intiamate me how to collect your paper through post as Kolkata is only 08 hours Journey from this station and I hope the paper could reached to me. Please convey me the procedure for the monthly/yearly subscription so I will pay the same at the earliest.

Thanking You,

sir,
presently i am residing at old no 11, new no 46 audiappa street purasaiwakkam chennai 600084 . before i was residing at 10- badri garden street park-town chennai. as i have shifted my house please deliver news paper to my new address. my order no is NAB 041831.kindly accept the request.your positive response will be appreciated.

I have subscribed for the The Times of India, Chennai Edition, in NOV 2009. I am yet to receive my first copy as on 06/02/2010. My order no is NAC062557.
I have lodged complaint & reported the issue to customer care (Comp. No. 266990), also send an email to crm.[protected]@timesgroup.com. After several followup calls, I was told to contact Area Exceutive Mr. Muthu, he also gave me false commitment & never turned up.
I am spending more than cost of news papaer every day by calling these dumb & careeless people. They dont even have or not willing to give the escallation metrics.
Its horrible experience

how much time taken by consumer court to solve a problem?

Hi,

This is Sathish. I took 1 Year subscription from TOI. But i got cheated by YOU. I am Not receiving paper from TOI for the past 3 weeks. I contacted the customer care but they were not responsive and answering my questions. Instead they were telling like "They will call me later?". Is it a way to treat your customers. I really got pissed off. I contacted my are paper dealer and they were telling like "They didn't get the paper".

It is not a correct way to get profit for TOI. Don't know if you are doing the same way for all your customers. My GOD...

I paid my money in advance by thinking that you will give the paper without any cheat. But you are not deserving.

I know you cant arrange for paper anymore. Instead of paying money to call you daily for paper i will get paper in a nearby shop. It will be more profit to me. So, could you please tell me how to cancel your useless subscription and get my money back. Please do this at-least.

My sincere request please don't cheat anyone anymore. Because we are not printing the money we are working hard to earn the money. Hope you know the value of money.

Name: Sathish Kumar. T
Order No: NAB 063592
Phone No: [protected]


Thanks & Regards,
T. Sathish Kumar

i am resident of street no 3, nai walan, karol bagh, new delhi - 110005.
the problem is that when ever any sample is given inthe new paper either the sample is removed or the whole sheet is missing from the news paper and that happens with all the houses of our lane.

please take some quick action.

and kindly inform me on my email id.

regards
komal

Times Of India — NON RECEIPT OF MT ALONG WITH TOI

THE VENDOR HAS STOPPED GIVING MT WITH TOI ALTHOUGH I HAVE PAID 6 MONTHS SUBSCRIPTION FOR MT & TOI VENDOR SAYS TOI DOES NOT GIVE FREE COPY TO HIM . WHEN CONTACTED TOI SALES GUYS THEY SAY THE VENDOR GIVES THE FREE COPY TO ANOTHER CUSTOMER . TOI SALES SHOULD ENSURE HE GIVES THE FREE COPY TO THE PERSON WHO HAS PAID FOR THE SUBSCRIPTION .
CAN ANYBODY HELP IN RESOLVING THIS ISSUE .

MILIND SATALKAR

Plz unsubscribe wap 30 days toi. My mob no [protected]

sir good morning
please mail me 25 february to 7th march eddition

Times Of India — Non-delivery

Subscriber: I.M. Bohra,
5, A, 3 Kapadia Nagar
Kurla W M 70


I have subscribed The Times of India for six months and paid Rs. 499, The Times of India as well as Mumbai mirror. Vendor Santosh is not delivering newspaper. His contact details: [protected]. It was not even regular in May. Times of India did not arrive on following dates, 20, 22 to 26 of May 27, 2010. Please can Kindly look into this matter. Thank you.


Contact Details:
I. M. Bohra
[protected]
26501771

Times Of India — Newspaper Fraud

Dear sir,
i'm S.Meenatchi sundaram, staying at R.no 120, sindhu hostel,IIT madras, Chennai-36.I paid money for one year subscription (on December) for TIMES OF INDIA newspaper to M&M News MART,(No.54 Bajanai koil street, Palliapattu, chennai-113).The dealer didn't give me the proper bill, they gave their own bill for one year subscription.They stopped supplying paper from march, with out any reason.I have many times called TOI's customer care, they said me that this is not a valid bill to make a complaint .The paper vendor is still playing hide and seek game.please do something for these kind of frauds.
Regards
Sundar

Times Of India — not receiving paper

For the past 2 years am reading times of india under annual subscription.i hav changed my residence twice in those 2 years.till 2 days back ,i had regular issue of news papers.last year on october i hav renewed my suscription.when i cald the service agency, they are not giving proper responses fornot supplying.i am residing at virugambakkam,chennai,the newspaper service is star services,sanjai gandhi colony,k.k.nagar,chennai.
Till september 2010, the coupon is valid.let this complaint reach times of india office and let them take necessary action.

Hi,
I have subscribed for TOI, Hyderabad for 6 months under " Dhamaka Offer-I" on 1-June-10 onwards. Last week we had shifted our house. We had already informed regarding the relocation to the TOI office on 9-july-10 itself. But till today we haven't received the paper at our new house. from last 3 days, we are daily calling them and as usual we get the reply as "tomorrow onwards you will get the same and give us some 15 - 20 mins, we will call you back with the exact status" But 15 - 20 mins never comes till now even tomorrow never comes for them...
We have a doubt whether anyone is looking here or not...
I hope it is just an eye wash...
This is the worst service... Never expected this type of service from TOI...
My registered mobile no. is [protected]...
Will anyone will help me in this regards...

My dear friends, this is my personal request not to subscribe TOI in future...

Regards,

Satya Dev Goel

replacement of mobile

Hi,

In Times of India dated 21/07/2010 I saw movie show timing in delhi times which was showing one show for INCEPTION (dubbed in hindi) at 7:45PM in TGIP, Noida.

So I bought one two tickets and what I found in theater that movie was in english and I also came to know that there was not asingle show in hindi. I had wasted my Rs. 300 + 3 hours + 5 hours tension.

Kindly tell me who is responsible for this mistake ?
Who's paying for this mistake and who should pay ?

If any news paper can not provide right information than at least it should not provide wrong information.

If any email required in this matter kindly inform me. My details are mention below.

Please take proper action. Waiting for your response.

Thanks

Vishwamitra
[protected]
[protected]@hotmail.com

SIR,

I am staying at Adipur, gandhidham, Gujarat last six months but your deler is selling the news paper double the actual cost.YOUR DELER IS NOT TAKING CARE OF CUSTOMERS.actual peper cost Rs.98 only but your reprasentative demanding more than Rs.150 from customer.please take care of customer.

regards,

ocsreddy

I am residing in village Bharthal, Sector 26, Dwarka, New Delhi. I was getting my Times of India News paper for the last 20 years through Udar Paper Agency, Bharthal but for the last some time the vendor becomes very careless and supply the newspaper at 8.30 a.m. or some times at 9.00 a.m. which is useless for me because at that time we left for our office. I humbly requested him to come early atleast upto 7.00 a.m. so that I can read the news papers. Instead of my repeated request he did not supply the news paper in time. When I again ask him to come in time he stopped the supply of my News paper. Sir, I am feeling helpless and could not get the Times of India for the last one month. Please let me know what should I do to get the Newspaper supply at my home. If there is any other vender in our area, please let me know. The owner of the Udar Paper Agency is very rough speaking person and challenged that you will not get the News paper at any cost. Hope, you would kind enough to take some immediate action and help me in getting the News paper at my home. My phone number is [protected] and my e-mail address is [protected]@iari.res.in An early action is highly appreciated.

I booked one year subscription for Times of India on July 24. Times of India agreed to deliver news paper from 1st of Aug. I reminded on 31th Jul, 1st Aug and 4th Aug to respective vendor. I was not any response from vendor. Then I called to times of India chennai Nandam office on 4th Aug, 6th Aug, 29th Aug and 31st Aug, they said every time, we will come back and paper will come from tomorrow. But today also I was not got the paper. My order No: NAD079992

Please do the need full.

Vinay

Dear Sir,

I would like express my dissatisfaction in the way my case has been handled.

I had shifted my residence from 1st June 2010 to the new address

The local vendor has been delivering me the newspapers at my new address, and until 2 weeks back he is demanding Rs.140 to be paid to him for 2 months and told me to renew the subscription by paying additional Rs.299. I called up the customer care and I was told to email to you about this matter.

Therefore I request you to pls arrange for the needful to be done, such that I continue to get the daily copies until my subscription gets over by Sept 16th 2010, without haviing to pay any additional amount to my present local vendor at my new address under the current subscription.

Awaiting your soonest response.

Yogesh.

Times Of India — Paper undelivered at my door

Hi,

I have ordered for one year subscription for Times of India English daily news paper in Chennai. My order no is NAC 050210. For almost last three months nobody is delievring the paper at my door. I have called their office many times and also registered complain regarding the same 5times. All the times I calling one lady from TOI end is replying "I will talk to my manager and solve the problem so that paper will be delivered" but the same problem continues. Still I am not getting the papers.

Regards,
Prasanta

Times Of India — WRONG INFORMATION

Hi,

Today (07 Oct 2010) while reading the news paper, in sports section there is article on Sachin Tendulkar.

In that it is reported that Sachin scored double ton against Sri lanka, which is incorrect. Sachin scored

double ton against South africa.


Thanking you

Girish. Tinya

B.K NO 1903, ROOM NO 17,
SECTION-40, ULHASNAGAR 421005
MUMBAI, MAHARASHTRA
INDIA.

Times Of India — Failure of Service after taking money in advance

I have subscribed for TOI for a period of 12 Months starting from
1st Nov. 2010 and the Order No. is 031818.

We were residing at Valasaravakkam earlier and recently shifted to
Moulivakkam. When TOI Person came to our old house for Renewal
we have informed him that we would be shifting soon and he wanted
us to fill the renewal form with the new address and also gave the
contact number of the DRE Ashok @[protected]. When we called
Ashok this morning he said the delivery boy is on the way, even after
2 hours the boy did'nt turn up and when we called the DRE again he
wanted us to sms the address and also told that he can only organise
delivery from tomorrow.

This is gross service failure on the part of TOI and when they cannot
maintain the service level / commitment why did they collect money
in advance ?

Regards,
Ramanan
[protected]

Hi,
Times Of India has just started its distribution at Coimbatore from 14th feb.I have taken 1 year subscription.For 1st 2 days i got paper at 6:0 am after that i didn't get any paper.Now the situation is that every time i have to call the Vendor and he will come at 11:00 am to give paper.If i don't call Vendor will not give paper.These days i am not getting my paper.Its embarrassing moment for me.If time of India can't maintain the distribution correctly than why they are taking money from the customer for subscription.

Whether anyone is there who can resolve this problem.

Plz reach me at [protected]

Thanks
Ajay Kumar Raman
Coimbatore,
ganapathy, CMS

Times Of India — Vendor not delivering newspaper

Name:Vijay Kumar
Address:E-228, Dharam Colony, Palam Vihar extension, Gurgaon, Haryana
Cell: [protected]

Hi,
we are living in gurgaon. dharam colony from last 2 years. and we are not getting newspaper. And vendor is not delivering it after so many requests.

TOI is distributing newspapers free of cost at so many plaves and we are struggling to get it delivered at our residence.

Please advise what should we do to make vendor deliver at our place

Times Of India — Not sending paper from more than 10 days

I booked Times of India newspaper for 6 months. Paper has to deliver to my current address from 16-March. I already raised nine complaint's that i am not getting news paper already paid money from my end. Times of India people are not atall responding.

my name is mohammed abdul jabbar i have applied for my passport on 27 dec 2010 with complete document at GPO abids hyd and enquiry by police on 3 mar 2011 and my reference no is hydw 25631610 please send as soon as possible i will very great full to u i[censored] do so


thank you
mohammed abdul jabbar
[protected]

Times Of India — Damage good received

Dear Sir,

I have purchase blackberry bold 9000 mobile shopping by india times shopping , purchase date 17 November 2010 bill no. 2434 order no.[protected], amount of product 16880/- after three month his track ball is damage on paper he write it one year warranty but when i call brackberry service centre he told me this service are not free of cost . i am shock

Sir i have one year plan for times of india andvalid till october 2011 but from last 15 days i am not reciving paper . I have compliant many times incustomer care but still not recived paper .please refund my money or contuie the service

I paid subscription Times of India for one year of Rs 149 vide HDFC, multi city Cheque no. 017336 dated Nov 10 in favour of bennett & coleman .The vendor (Mr havaldar singh) of Navy Nagar Mumbai till Feb 2011, I didnot get the coupon. Now I have shifted my accommodation from R 29-5D, New Navy Nagar, Colaba, Mumbai -400005 to my New address .new Address as follows;
Lt. (Retd) Anant Prakash Mishra, Indian Navy
B-103, Trimbak Tower
Sector 15, Plot 86, Palm Beach Road
CBD Belapur-400614
Navi Mumbai
Email : [protected]@rediffmail.com
Mobile : [protected]

Request to do necessary action.

Times Of India — Newspaper not delivered

Hi, I purchased times of india 1year news paper coupon valid from 01-Dec-2010 upto 30-Nov-2011, till date i have not received any newspaper and also i dint received the coupon, I was promised that the coupon will be sent to me by Poonammalle Dealer of Times of Inida, No one responded to my complaint till now(today's date: 16-june-2011). Kindly respond to my complaint.......

Coupon no:NAE 041324
Name: Kamalakannan N
Ph no:[protected]
Add:No 45, East kamashi amman nagar, Mangadu, chennai 600122

Times Of India — Delivery Issue - Dealer Rude, no response

I am thoroughly appalled by poor customer service by Times of India personnel. I had never expected such a horrendous experience with such a great group as Times of India. Here are details of the problem I have and complain I wish to raise.

I have taken a coupon with:

order no-NAF 038550


I never got proper delivery of newspaper continuously for last two months. Every week and many times every day, I had to face problem and the paper was not delivered. I have to call vendor 3-4 times to get the newspaper.Past 2 week has been extreme now, when I had to call every day to get the newspaper and still it was getting delivered after 10 am.

I have been raising this complain several time from past two moths to the area managers - V. Suresh (Ph no - [protected]), Nandakumar (Ph no - [protected]) and requested them to find a resolution or find a new vendor for the delivery.
Out of this, Suresh kept promising of resolution, but never acted on it.
But Nandakumar has been extremely rude and never talked properly. He has not tried to resolve the problem, instead just told me to adjust with poor service I was getting from the vendor.
This is the first time in my life I am having such an appalling experience for a such a simple thing as newspaper. I had taken the coupon in good faith thinking it is a good option and will help me reducing problem of settling the bill every month etc. But instead, it has just created a nuisance for me and getting a newspaper in the morning has become a annoying experience.

All this bad experience with newspaper vendor was topped with a very very poor response from your area managers Suresh and Nandakumar ( especially Nandakumar, who not only failed to resolve the problem but also was extremely rude and challenged me to go and talk to anyone I want, he does not care.)

I have requested to get refund on my coupon amount paid to both of these guys and also raise complain to times helpline number on 18.06.2011. My complain number is 470768. Here also, I was told the problem will be resolved in 48 hrs but its already 96 hours since then and no resolution has come.

And definitely this warrant strict action against Nandakumar.

I never expected such an appalling experience from such an established group as Times of India.

Hi,
Passport Query Reg: File Reference No: HYD-A[protected] of Name: MURALIDHAR REDDY BENDRAM
Application Date:[protected]
Grievance: Hi I have applied my passport on[protected] and My Police verification is completed Successfully on Mar-10-2011.
Still I didn’t get the passport. My passport Status is still showing as blank..
Please do needful..

Thanks & Regards
Muralidhar Reddy Bendram

I paid 301 Rs.by cheque as one year subscription fees and collected news paper daily from the stall since April`11 till 30th June`11.
Now they stopped saying that you (Times group) will deliver it to my doors.
Till now no body visited us nor the daily papers delivered.
S.Karthik
Plot No;1186-T.N.H.B.,
Ayapakkam,
Chennai-600077
Mobile : [protected]
Please rectify the mistake and deliver the papers to my door immediately.
The reputation of your publication is harmed by some miscriants - or people
will loose faith in subscribimg for your news papers.

Times Of India — missing of declared page

this is in regarding with the sunday times of toi dated[protected].
on the topmost corner of the front page they print some news regarding
"ARE INDIAS NIGHTCLUBS GETTING TOO HOT TO HANDLE ?
ON PAGE 10".

but as we turn to p 10 , what we got is a large full page advertisement of a real estate company named
LOGIX GROUP.

now anyone can tell me where did that particular topic go ?????

Times Of India — Paper not issued prop

Hi there… I am writing this mail to address the irregularity in delivering the daily newspaper The Times of India to our home. We came to know about the yearly scheme paying the subscription for Rs 299. Representative from your company has come up with the scheme. Like anybody else we got interested in the scheme and subscribed the same. Here i would like to insist that we have not received the paper at least for a week. From this Monday till today we dint receive the paper. We kept informing the issues to the person who had offered for the subscription. Because of this we came under the impression that the comp itself is cheating ppl by offering such schemes. Please stop cheating ppl with these offers. We can produce the bills if required. I would like to get my subscription money, the telephone charges and other charges reimbursed or wanted to ensure that the paper is delivered to home every day. Please take immediate action on this. We have already conveyed the issue to the company through letter.
Thanks!
Pavithra N.

Times Group / Economic Times — Subscription Not Started

I had subscribed Economic Times through my college under one of ECONOMIC TIMES promotional activities in partnership with NMIMS, along with my friends, where in we were promised various additional benefits along with annual subscription of ET for Rs. 400.
I had paid the amount. But my subscription only is not started.
Since then every month I get call from TOI office asking whether the subscription has started. But nothing is of any help.
They gave me area manager's number but he doesnt responds.
I hope the concerned authority with look into the matter and do the needful.

Rishabh Gupta

Times of india/ Economic times — Late delivery

I am a regular reader of times of india/economic times from past 15 years. Recently i shifted my residence from wilson garden to vaswani astoria apartment,kariyamma agrahar, belendurpost,bangalore. I am very UNHAPPY with the paper delivery service from agent to this area. I learnt many of my collegues who stays in this area have same thought. Maruthi paper agent( [protected]) deliveris paper at around 8:00 AM and most o[censored]s leave office around 7:45 AM , We requested paper agent to deliver the paper on/before 7:30 AM, but is not commiting and he says "YOU CAN UNSUBSCRIBE, BUT I CAN NOT COMMIT TO DELIVER ON BEFORE 7:30 AM", so i unsubscribed and reading paper online. Also many of my collegues are on the similar path.
Infact I have raised complaint to TOI, till now nothing has happned. I expect Times of India should respect the readers and work with agents to deliver morning news paper in morning.

I hope Times of india cares loyal readers.

Thanks
Arun.N

You believe it !!! Happened just a hour back... Times of India foul played with my remark sent on "Shammi passes away" to create a buzz among the readers & increase business... Shame on ToI.

i am residing @ 61, nammalvar street, chennai.79. i am customer of times of india past 4 years [from launching]. i have complained about not deliviering porperly new paper. they have not delivering editional papers like times ascent, property plus...etc. when i contacted delivery boy he gave his senioer no., when i contacted he gave me vender mr, mohan no. when i contacted & argued about inproper supply he stopped delivery of news paper from 1 sep.11. stating that subscription is over. when i inform my subscribed up to feb.12. on 1st [friday], he replied they have no deatails & they will contact times of india on monday [5.9.11] only & verify. he is telling that u have not paid me? whom u paid u complaint there only. is our offence that we have paid in advance? that's why times of india &their venders taking advantage. i am not receiving the news paper from 1 sep.11. pleas refund my subscription or retail vale of paper which not delivered.

waiting for positive & helpful reply
ashok -[protected]

times of india/economic times — delayed delivery of papers despite extra delivery charges

papers do not get delivered on time....they are delivered after eight in the morning....sometimes as late as nine........wherein everyone has left for their respective jobs and papers are of no use.this is despite giving extra delivery charges of rs 100 per month by each of the residents in this area.....some people are even being fleeced to pay rs 200.

I am sorry to inform you but the people whoo are selling the papers to the customer are very rudely behaving.

Platform # 5 & 6 perosn Mr. Sawantkar uis always rude to the customers.

Please look into this matter.

Times Of India — No Magazines Delivered , in spite subscribed

My Name is Hiten jItendra Gada i am residing in navimumbai
In the Month of July , TOI had a stall for their Magazines subsription , i had subsrcibed for 3 magazines ie Femina , Hello , Grazia paying in all Rs 1900/-
I was been told by August , you would start receiving this Magazines on the address provided
I has provided address of Nerul , which is my Wife's Salon Address
Bill no - 16882 dates -31/07/2011 , payment made in Cash
Name of the person on the invoice - Neeha Gada
Can TOI explain me why is there no one responding to our complaint , even we tried calling their Helpline n o which[protected] which requires help himself , as no one ever picked the phone from last 28 days i am trying everyday
SUch a Big Organisation , doesn;t know about Customer Service --- or they are not worried about the consumer
I think we should stop buying TOI for a DAY
JUST USELESS IN Consumer greiveance handling

Hiten Gada
[protected]

Times Of India — overcharge

SIR/MADAM
I am resident of pitampura, delhi.
vendor of our area is overcharging than the actual price n on being opposed he started disrespecting us n also stopped supply of newspaper.
i have cash memo with me as proof.
kindly do the needfull....

hope to hear from your company....
thanking you

gaurav goel
C.P BLOCK
PITAMPURA, DELHI. 110088
[protected]
EMAIL. [protected]@gmail.com

yes, almost the same thing is happening with me

this is mail to times of india for not receiving paper after pre-paid


Atlast upto[protected] there was no paper at all
I hope better service from you for inconvenience caused to us
Great response from your side
Thankful for your co operation towards valuable service render to us
Well managed employee by company

Thanking you

Regards

Rakesh

From: GT Shop [mailto:[protected]@gtgroup.in]
Sent: Thursday, October 06, 2011 10:02
To: 'crm.[protected]@timesgroup.com'
Subject: FW: not getting newspapers

Order no.NAE021967
General Traders
15, Audiappa naicken street,
Sowcarpet,
Chennai 600 079
Ph no[protected]


Yet no response at all
Such a big scandal
Vendor enjoying by both the way by commission and by selling at market price.
No action is taken by company

No response to our letter and reminders

We pre paid and enjoying someone else

Thanks for great respect and well co operation

Regards

Rakesh


From: GT Shop [mailto:[protected]@gtgroup.in]
Sent: Friday, September 30, 2011 11:18
To: 'crm.[protected]@timesgroup.com'
Subject: FW: not getting newspapers

Today also we have not received the news paper

Regards

Rakesh

From: GT Shop [mailto:[protected]@gtgroup.in]
Sent: Thursday, September 29, 2011 11:59
To: 'crm.[protected]@timesgroup.com'
Subject: FW: not getting newspapers

Order no.NAE021967
General Traders
15, Audiappa naicken street,
Sowcarpet,
Chennai 600 079

Booked by : s.Ramesh

EVEN TODAY WE DID NOT RECEIVED NEWS PAPER

ALWAYS WE EAGER TO SEE THE NEWS PAPER

BUT FOR LAST FIFTEEN DAYS WE HAVE TO BUY NEWS PAPER FROM OUT SIDE

WHAT COULD WE BELIVE THAT SUCH A BIG COMPANY COULD NOT SOLVE THE PROBLEM

INSTEAD OF PREPAID WE SHOULD GO FOR DIRECT TO NEWS PAPER STALL IT SELF

APART FROM GOOD SOUND COMPANY THERE WAS NOT VALUABLE RESPONSE

SORRY TO WRITE THAT

THANKING YOU

Regards

Rakesh



From: Crm.Chennai [mailto:crm.[protected]@timesgroup.com]
Sent: Wednesday, September 28, 2011 16:22
To: 'GT Shop'
Subject: RE: not getting newspapers

Dear Sir,

We have taken note of your complaint regarding the supply of TOI to your address. We had a conversation with your area vendor and they assured us delivery of newspaper regularly … Sorry for the inconvenience…

Regards,
Crm team



________________________________________
From: GT Shop [mailto:[protected]@gtgroup.in]
Sent: Wednesday, September 28, 2011 4:02 PM
To: crm.[protected]@timesgroup.com
Subject: FW: not getting newspapers

Dear sir

Yet the paper is not getting
Tou assured for 48 hrs
But no reply and no paper is there

What to be done for prepaid
Is there any compensation for undelivered papers

Kindly do repay the amount for undelivered papers

Kindly do yhe needful

Regards

rakesh

From: Crm.Chennai [mailto:crm.[protected]@timesgroup.com]
Sent: Saturday, September 24, 2011 13:25
To: 'GT Shop'
Subject: RE: not getting newspapers

Dear sir

We have taken note of it and resolve the problem within 48 hrs

Regards
Crm team

________________________________________
From: GT Shop [mailto:[protected]@gtgroup.in]
Sent: Saturday, September 24, 2011 11:50 AM
To: crm.[protected]@timesgroup.com
Subject: not getting newspapers

Order no.NAE021967
General Traders
15, Audiappa naicken street,
Sowcarpet,
Chennai 600 079

Booked by : s.Ramesh

Dear Sir,
As I have complaint to the no.[protected]
They have solved the problem
But that was not permanent

From last two month
I am getting news paper four to five days a week
This was happened regularly

For the past six days contineously there was no paper at all
This was happened for thrice this year
We have to get paper from out side by paying more

Kindly solve the problem and do the needful

Regards

Rakesh

Times Of India — Improper charges from customers

Times of India has been notorious about charging Customers for no reason:
1. In September, they printed an Edition and said it is FREE. Paper Boy said that they are not told about it so we had to pay for this FREE Edition.
2. In the past, TOI sent DIVA magazine with TOI and charged for it, even though Customers did not want it.
3. In the past, TOI sent SPEAKING TREE with TOI and charged customers even though customers did not want it.

Is Times of India a Govt organization that can charge for Free Publicity?
Strict Action should be taken against Times of India about this fraudulent practice on an ongoing basis.

sir,

I am residing in the address 5, 7th main road thirruvalluvar nagar chennai -118 in the area of sharma nagar at last more then a week iam not receiving the news paper. I approached the area news paper agent. he told the news paper times of india dealer canceled for the whole area. I already paid the payment till august 2012.

can you take a action on this issue so that i will receive the news paper in regular. So that i will not go for an legal action.

Thanks,

G.Ilayaraja

TOI — Delivery issue

Dear Sir
I wish to introduce myself as Dr Arul, residing at No:6/36, Chozhan street, Swarnambugai nagar, Virugambakkam, Chennai - 600 092. I am a regular subscriber for TOI since its inception in chennai. I paid an amount of Rs.299/= by cheque (SBI) on 21st August 2011, to your vendor whose name is Raja of Vadapalani ( his mobile number is [protected] ) under RRE code C R 3990. For reasons unknown to me he is not regular in despatching the news paper to my address. Inspite of me repeatedly calling, there is no response from him, hence the present complaint to your good selves.
In anticipation to your kind response
Regards
Dr Arul

Sir

I am residing at sector -23, Sanjay Nagar, Ghaziabad. I used to purchase of Times of India 2- 3 days in a weeks. I have observed that many of vendors not selling complete paper/total pages of paper. Even hockers are also not dropping complete paper . When i ask them, they told that it is not given by the back end. We deals in Real Estate as channel partner and our builders are giving advertisement for their projects and they are not reaching to public after paying huge amount. Please cross check at the sellers of sector -23 and Rajnagar and arrange to resolve the same.

Thanking You,
Manoj Sharma

I have enrolled myself for the HT newspaper and told my vendor to stop Times Of Ondia. My no is HT 0938271. But my vendor has not supplied the news paper for long time.after so many pursuation he started delivering but not stopping the delivery of Times of India. But I purchased the coupon on condition that i ll discontinue the Times of India as i dont requied two newspaper at a time. But the vendor is not at all listening and he is going on continuing the news paper. The voice of the vendor is very harsh and it is impossible for a qualified lady to talk with them . My husband is now these days out of station. My son is vewry small. Where did i go?

Sir, i have received call from times of india, i dont know the person calling.. is times of india or not. they told to pay 2150rupees for job sequence of MNC company, is it true or not. please give fast reply..????

Resp. Madam/ Sir,

Good evening. I am to inform you that my son Akshay Kishwan visited Times of India stall in Auto Expo, Delhi in this January. There he subscribed for the ZW for the 3 years & paid an amount of Rs.1350/- in cash thru' The Times of India RECEIPT(TEMP) sr.no.-42764 dated[protected]. I am very sorry to say that leave alone the delivery of the magazine, he has not even been sent a final receipt. You are requested to kindly refund me back the money, if you are unable to send these magazines. Kindly treat this mail as very urgent/important and do the needful immediately.

with warm regards

Sanjay Kishwan
(F/o Akshay Kishwan)
1403, Maruti Kunj,
Bhondsi, Sohna Road, Gurgaon.

sir
i have shifted my residence from11, rishob gardens, annamain road, kodambakkam, chennai-24 to 33/16, dr.guruswamy road, chetpet, chennai-21.so i kindly request you to supply the news paper to my new address.my oder no is NA4057599

Municipal Commissioner Mr.Sitaram Kunte has started conducting surprised check at seven in the morning at Nepean Sea Road. He interacted with people while walking at
Worli Sea face on Wednesday 15th May, 2012.

In the same week Thane Municipal Commissioner raided all the five octroi check post
At a time and found out some illegal matters with his staff. Some trucks were left out
Without being octroi charges, some of them under invoiced etc.etc.
The point of mentioning here above matter feels because unless some body will not take such type of checks & action on the govt. servants, people will not be justified & corruption will not be controlled. In olden days King Akbar were used to take a round every night to his capital to check the people, their lifestyle, their views regarding their king and Sardars. During the visit if he find illegal matters, he used to take an action next day in his darbar with his chief adviser Birbal. In those days there was no mobile, CCTV, fast moving cars or planes, computers to control all such matters but still kings were managing to control their kingdom.

Today leaders act like a king once they elected by the people and then they considered the people are like their slaves. Many MLA’s, Corporators become billionaires within a short time in India. There is no proper tool which can control them in Indian constituency. The culprit people are caught sometime after they make the huge scam. No body knows where and how they manage to hide the property & black money. In such cases even if they get caught they insured that they & their family can survive the remaining life with black money without changing their lifestyle.

I am senior citizen retired from one of the private company in July.2008. The employer was very particular regarding any payment to be paid towards, Provident Fund or any sort of Govt.dues. Therefore I will not blame the employer.
However, since 2008 I have not been paid by the Provident office VASHI (NAVI MUMBAI) in spite of giving number of reminders on phone or sending the consultant appointed by my company. I have a mailed copy sent by P.F. office where they have mentioned that they will send the fund to my account by end of March, 2012 but in vain. My retired life is ruined as I have no any other source to maintain my family. The concern person of P.F. office who look after my account is always remain absent in the office due to sickness or some other reason as he informed me on phone. There is no any other person to take his charge if he remain absence as he told me & now he is not sure when my money be paid.
My registration number : VSH 115878 – 21.

I have checked the various site, & found that there are many people like me who have not received the P.F.money since many years.
Can any body will help me to guide how to take an action on the P.F.office and their staff for their such a irresponsible behavior. It will be great help to all people.

*****

Times Of India — Not receiving papers for the past 2 months

I have taken Times of India News paper Subscription for One year, but I am not

getting paper for the last two months. I have called the customer care

many times and I didn't find the correct reason why they have stopped the paper.Could any body help regarding this issue to

whom I need to contact.

Thanks & Regards
Raja
[protected]@yahoo.co.in

I am also not getting the newspaper for the last 10days & in total almost 1 month paper is not recdwith every month 3/4 days default
I have also lodged aroudn more than ten complaints

Times Of India — Non delivery of service in spite of full payment

We subscribed for TBO scheme in the name of pooja singh (my wife). Newspaper delivery was supposed to start from 16th september, but we have yet not received newspaper delivery. We gave cheque to M.Rajendher (mobile [protected], rre code: 02201) and now he is also not picking our call.

This is cheating and not at all expected from a brand name like timesgroup. I want my money back and not getting any channel how to take this forward. I had been a regular toi reader, but this incidence has made me lost my faith. Worst print media ever seen.

This is V.RAMESH KUMAR residing in 54/2, DEWAN RAMA ROAD, (old no 54/ new no 2) 2nd floor, PURASAWALKAM CHENNAI-84. This is to inform you that times of india has not issued to us continuously for the past 3-4 weeks and there is no mobile response from the vendor when lot of calls made to him. this is not the first time the same thing has happened for us lot of times for past 6 months. please take immediate action or change the vendor who may be responsible than him. VENDOR NAME : A SIVA KUMAR, RRE CODE:CR4166, VENDOR CODE: C04570, DEPOT NAME/CODE:DASA PRAKASH/D3216, DEALER NAME/CODE:21536321, ORDER NO:NAH055230.

Pls look at the below mail, its been 4 months of repeated mail/calls to Times Of India, Chennai, Still they issue newspaper to my new address.

On Tue, Sep 25, 2012 at 12:10 PM, Praveen Kumar S <[protected]@gmail.com> wrote:
Hi CRM team,

Its been 50 long days and still no response from your end.
Kindly let me know, When are you planning to issue newspaper to my new address.

FYI, I requested for address change 21-Jun-2012.

Please call me @ [protected] to clarify things.

Rgds,
Praveen

On Sun, Aug 5, 2012 at 5:22 PM, Crm.Chennai <crm.[protected]@timesgroup.com> wrote:
Dear sir

We will inform to area executive and resolve the problem at the earliest

Regards
Crm team


From: Praveen Kumar S [mailto:[protected]@gmail.com]
Sent: Friday, July 27, 2012 9:05 PM
To: crm.[protected]@timesgroup.com
Subject: Re: Reg: Change of Address - C.No[protected]

Dear Sir / Madam,

I had request for address change / issuing paper to new on 21-June-2012.
It is promised that I would start receiving paper from 16-July onwards.

But till now, I haven't received times of india newspaper to my new address.


Kindly do the needful at the earliest.

Regards,
Praveen Kumar S
contact[protected]

On Thu, Jun 21, 2012 at 3:21 PM, Praveen Kumar S <[protected]@gmail.com> wrote:
Dear Sir/Madam,

Kindly acknowledge the mail and please let me know when I would starting receiving the newspaper again.

Regards,
Praveen Kumar S


On Thu, Jun 21, 2012 at 1:00 PM, Praveen Kumar S <[protected]@gmail.com> wrote:
Hi,

I had shifted my house from Velachery to Pallikaranai last month.
Kindly do the needful in delivering Newspaper to my new Address.

Old Address:
T4, Priyadarshini Apartments, Murugu Nagar 5th Street, Velachery, Chennai - 42

New Address:
No.6 Kannabiran Koil Street, Pallikaranai, Chennai - 600100.

Other Details.
Order No - NAH023753
Channel No[protected]


Kindly delivery as early as possible as we already shifted a month ago.

Regards,
Praveen Kumar S
Contact - [protected]

Overcharging

I am situated in Vapi, Gujarat. I subscribe to THE TIMES OF INDIA. The proce mentioned on the paper is "PRICE Rs 5.00 ALONG WITH MUMBAI MIRROR OR THE ECONOMIC TIMES OR MAHARASHTRA TIMES. My vendor charges me Rs 8.50 for THE TIMES OF INDIA + THE ECONOMIC TIMES. On asking him he says this is how BENNETT, COLEMAN & Co. LTD wants it to be charged and all in Vapi are being charged this amount. I would like to know from you

1.is what my vendor saying correct?
2. If yes why you are overcharging customers in Vapi?

MAHENDRA Rawat

There is a newspaper vendor in South City 1, Gurgaon with the name of Pratap Newspaper and Magazine Agency..He makes a lot of discrepancies in the newspaper bill and charged individually for TOI and ET even when we had ordered those newspapers in combination.

Can u let me know some other vendor supplying in South city 1, gurgaon ASAP? Thanks in advance!

Yogeshkumar M Bhatt
Vadodara
I had courier one parcel on 28.Nov.2012 from Mumbai to Vadodara Hooghly DTDC franchise at Parla (west), Mumbai. Miss Dakshata of DTDC had advices for express delivery(next day delivery) charges were Rs 315 and for ordinary delivery it was Rs175( three days). I chose for express delivery and paid so.
The courier did not reach for 2 days and franchise was contacted on phone and in turn they informed us for delivery of the parcel on 30.Nov.2012. I took the snap of online status mentioning the same.
This created panic and my son approached DTDC OFFICE in Vadodara on 1.12.2012 and found parcel lying in the office and was taken by himself.
I requested to refund the amount (Rs 315-175=145) and logistic charges of my son travel to Mr.Sunil Dhore of DTDC franchise from where it was parcelled.He refused to pay obliquely mentioning that he is waiting for his boss to return from leave and at least 15 days you would wait.
The FAKE DELIVERY details from Internet are reproduced in snapshot attached.
please advice for further action.

Dear sir/madam
I hereby complaining to u on the topic donation. we stay in Kurla (e) and have 1 daughter of 3yrs, we have to put her in good school, so i heard the name of gregorious school which is situated in chembur that it is a reputed school. we fill the form and drop the form in the school letter drop and we were call on 19th december for interview and in the interview they mention that they will call till 30th jan. i waited till 30th jan 2013, then i call on 31st of jan they told me wait till 5th feb i again wait and call on 5th feb, they told on 5th feb wait till 15th feb if call comes then ur child has been selected and if doent come then ur child has been rejected. then i personally visited the school on 11th and asked they told call has got ended. then from somehow we got to know contact mr. tambhi the trustee of school he can help u. again we were haveing little hope. then when i visited to his home he was not there and the poen of his told me (there is no use of putting the forms in the drop box of the school you should have bring the form over her sir may have help ur child to get in the school. next day i again visited the same thing sir was not der. again on 3rd day i visited at that time sir was there i requested sir he asked me and my husband for donation of 5 lakhs. in short those who ever got the call they have given him donation of some amount to get in the school.
i jst wanted to know that is this a correct way to select the child on basis of donation.
And pls i request u that tell the school that if they r selecting some cheats of the name of child then pls open in front of parents and not personally. and i[censored] also wanted to hear abt mr. tambi's word then u can also visit to his house as a parent. i dont know how a school trustee can own a huge property this is all about donation.
so i request u to pls take action on Gregorious school chembur... and let my child get admission without donation..

Dear Sir
I am resident of Mira Road (East) Near Jangid Complex.I wnat to subscribe The Times of India News Paper.
Current News paper Vendor Name: Mr.Gopalan

Kindly guide the me proceess and subscription fees

Regards

Suresh Billava
Mira Road
Mob:-[protected]

Dear Sir,

kindly inform me the current subscription schemes available for senior citizen period 6 monthly and one year at Bandra west Mumbai

Thank you