Times Of India Complaints & Reviews

Times Of India — Newspapers not getting delivered after subscription

I have renewed my (subscriber number:[protected] subscription on 8-Mar-2009 with cheque no.:638225. The renewal has been done for the period starting from 14-Apr-2009. But, till now I haven't received newspapers from 14-Apr-2009. Already spoken helpline no. for three times. First two times, the complaint has not been registered and I have been told that they will be ensuring newspapers are delivered. But, third time I have asked them to log a complaint and complaint# is 175729. No action has been taken on this till now.

Please ensure paper gets delivered to me & including the papers from 14-Apr-2009.

NOW BHUTAN SPACIEL ORDER PASS ALL FORNIER EMPLOYED GO TO OUR CONTRY FOLLOW THIS NEWS NO TIME AFTER OCT 2010 SEE NEW BHUTAN TIMES PAGE NO 27 DT 19/09/10


HEAD NEWS PEPERS PLZ

shantilal r kawa ([protected]@yahoo.com)
this is to inform you that i am not getting my news paper though i have subscribed for it.i dont have the new receipt number, as i hav misplaced it.but my old receipt number was 1654290.so could you please help me send my new receipt number so that i can look forward in this matter.

Dear Sir,

I have subscribed for times of india ( 20 mins ) subscription with mumbai mirror.
my news paper started at january end. ( i had taken yearly subscription for 149/-)

My Ambernath dealer send me the bill for yearly service chage 120/-( Rs. 10 PM) on sunday ( 10/04/2011). He don't told me/ inform me such type of any charge, at the time of submission of CHEQUE.

i also enquire to other news paper seller, they told me that it's FREE SERVICE OF COST AT YOUR DOOR STEP.


SHALL I PAY THIS MONEY?
IF NOT HOW I REACH TO COSTUMER CARE OF TOI NEWSPAPERAGENCY.

RAJESG GADGE
[protected]
[protected]@gmail.com

Times Of India — Paper not delivered yearly subscription

I have subscription with times of india. The delivery boy is a cheater. He got the money and did not give me the receipt and did not issuing the paper. He must be sued. Times loosing its name due to such guys...

Thanks
Raj
[protected]
Madipakkam Chennai

my phone number is [protected]

i took yearly subscription for times of india 20 minute with mirror in JAN-2011 [ my cheq no-127646 dated credited on 12.01.2011 to BCCL] I have shifted to D-304 [Bhartarinath] New Satara CHS Sec-14 Kopar-Khairane, Navi Mumbai.I told the same to my paperwala[Paulra/ Das, Juinagar, Navi Mumbai] But nothing was happed.
pl take the matter seriously & start giving me copy at new address

with regards
Anil chaudhari-[protected]

sir,
I am rajesh order no. [protected], i have subscribe the times of india 20 m for the period of 24 months by paying Rs. 149 by cheque, cheque no. 180606 dated 29 march, 2012 of NJB for mumbai. 12 months are over and the vendor is not issuing the times of india 20 m for the next 12 months. According to him he says our subscription was of only 12 months plzzzz see towards it.consider the matter and reply soon. I have not received the times of india 20m. from 1 st may 2013.

Times of India — news paper subscription

only dealer very arrogant not regularly droping times and et also contacted mr mandlik-[protected]-aurangabad-maharashtra two months passed.my contacts [protected][protected].

I had purchased desert king dates 500g + 100g free packed on june 2010 and batch no: DK203 from reliance refresh near south end circle for the past 3 weeks. I opened the box and found all live insects and eggs into the box. Please see the attached file for photos.

I am an annual subscriber of The Crest Edition, Times of India and my Order No. is CREST 00036 dated 25.12.2010. In my area (Koyambedu) we receive the The Crest Edition on Mondays. Two weeks in July I did not get the paper till Wednesday and I contacted one Mr. Amudhan who is said to be in-charge in this part and he connected me to one Mr. Yogesh who is looking after Koyambedu and he promised to deliver the paper but nothing happened. Same delay and promise and one week I did not get the paper at all! I wonder whether there is any proper mechanism to ensure prompt delivery of the paper. It looks as though your people are not interested in redressing the grievance of the subscribers. I am extremely disappointed with your service. I am given the run around and being forced to call every week for my issue which I think is unacceptable considering the fact that I am an annual subscriber. It is Thursday and I am yet to receive this week's edition. I want this fixed ASAP or my entire money back.

Times claims it has maximum subscribers but looks like it does not want to retain them. THey never rectify the problem. We are still stuck with the same vendor and no improvement in service.

Times of India daily — Non Delivery of the Newspaper

Dear Sirs,
I am a subscriber to your daily for one year having sent my subscription request through City Bank which has been forwarded to you on 9-5-08 and acknowledged by you vide letter dt. 12-5-08. The local agent, Mr.S.Kumar, Velachery started servicing the newspaper from July, 2008. He has been asking for coupons for the last three months but I could not give the same to him because I have not received any coupon from your office. As such the supply of newspaper has been stopped from 14-10-08. I have already sent to you a mail in this site on 19-10-08. After subsequent requests, the agent started supplying the paper again from today on condition that I have to obtain coupons or order number from your office as early as possible. Please expedite necessary action and oblige.

Thanks & regards.
Yours faithfully,
A.Jude Robertson,
Chartered Accountant,
32, 4th Avenue West,
Dhandeeswaram 7th Main Road,
Velachery,
Chennai-600 042.

times of india daily news paper — non delivery

Today 07th july 2009 I didn't received paper as I am eagerly waiting for it for Budget news. It's very bad to avoid paper in important days frequently. I want to know the reason and punish the particular agent for not responding on phone.

B.Rajkumar,
12, Bharani, DAE township,
Anupuram, 603127.

TIMES OF INDIA news paper — DELIVERY NOT YET MADE

DEAR SIR / MADAME
I FEEL SO BAD THAT WHY I HAVE SUBSCRIBED THIS NEWSPAPER AS THEY HAD PROMISEDE TO DELIVER THE FIRST ISSUE ON 14th FEBRUARY AND TILL DATE NOT DELIVERED.I WENT TO THE LOCAL OFFICE AND COMPLAINT AND THEY PROMISED TO DELIVER IT TODAY BUT AT 8.30 am THE CONCERNED AGENT IS CALLING ME AND TELLING THAT HE WILL DELIVER IT TOMORROW.i HUMBLY REQUEST YOU TO CANCELL MY SUBSRIBITION AND RETURN ME MY MONEY.....I M VERY HAPPY WITH THE HINDU NEWSPAPER AND I FEEL I DONT REQUIRE ANOTHER NEWSPAPER

ARCHANA SANTHOSH # 9,JAI MARUTHI NAGAR NEAR POLICE QRTRS GANAPATHY COIMBATORE [protected]

Even I started getting these cricket SMS update from 58888 without having subscribed and am being charged Rs 5 per day! This is ridiculous! I am trying to unsubscribe to this service through my mobile service provider - Reliance on *333 and they have assured that it will be unsubscribed within 24 hours. Will wait and update.

Looks like a conspiracy of two chor groups - Reliance and Indiatimes!

They have subscribed cricket pack on my mobile also and they deduct Rs. 5/- every day.TIMES OF INDIA 5888 sms service is fooling us all they are taking away hard earned money.I cannot belive that such a reputed name will make such a fraud and take shortcut to earn money.It is very shameful.This is very bad...

Don't send any SMS to 5888
They make database and use it in future

our news vender charging Rs 170/ per month for times of india news paper. Frequently he is saying that the cost of this news paper has increased. It is also very difficult for us to keep a daily record of this news paper. so kindly intimate me the monthly subscription of your paper. thanks from D.chatterjee.

Times Of India — Misbehavior

Complaints against Ghaziabad Times of India.

Ghaziabad Rajnagar TOI Comes to our college for campus selection but Their Current Placement Coordinator name (Marshal) and someone from TOI (Saurabh) has selected 3 Candidates from campus and call them to their office for next round . but It's shameful to express that such kind of Employees are working with TOI . I don't know what talent TOI find in them but i am sure some of animals have more Etiquette then Marshal and Saurabh. they treat those candidate like a servant and misbehave with them...
Really TOI have to feel shame for such employees they are not deserving TOI and if TOI have right policy at least they should be eliminated ...

really they should learn corporate ethics...

I Shiv Kumar resident of B-13, DDA Flats Kalkaji, New Delhi is a customer of Times of India and Navbharat Times news paper more than last 4 years. I was getting papers from M/s Pradeep News Paper Agency for more than 3 and 1/2 years but due to some problem he stop giving paper to me. Then I contacted M/s Anu Paper (Mob.: [protected], [protected]) he stated paper supply but not before 7.30 to 8.30 AM, so I tole him not to supply paper to me. Then I contact Mr. Tulsi Arora (Mob.: [protected]) and he stared supplying paper to me timely 6.15 to 6.30 am. But M/s Anu paper gives threatening Mr. Tulsi Arora not to supply paper to me. Mr. Tulsi Arora stop supply due to this. Then I again contact Mr. Pradeep News Paper (Mob.: [protected]) after 6 months and he agrees to supply paper to me. But after 4-5 days he also threatened by M/s Anu News Paper that not to supply paper to me.

What can I do?

Shiv Kumar
B-13, DDA Flats Kalkaji
New Delhi-110019
Mob.: [protected]

Times Of India — Hawkers Commision

Our hawker has started asking for the service charge for the news paper distribution. Kindly confirm whether hawker can charge any service charge in addition to the print price of the newspaper.

Dear Team,
I am Nitin Mittal and purchasing the news paper from M/S Anil Newspaper Agent, H No. 882/27, Gali No-10, Madan Puri, Gurgaon. My compalained from my Hawker is that he is doing Fraud with us. Most of the time Some edition in the news papers are missing like Property Plus etc. I heard from some where else that they sell this papers and earn money.

He is cheated us and when we complained him then he told us that there boys may do but I have no responsibilty. His mobile no is [protected]. As per him we will not get paper from any where else also.

I request team to please help my self to resolve this issue.

Regards
NITIN MITTAL
HOUSE NO:- 1196, SECOND FLOOR,
SECTOR 10A
GURGAON

[protected]

Dear Sir,
I have recently shifted in our new house 6/9 SFS, Agarwal Farm, Mansarowar Jaipur. The hawker name Hanuman his mobile number [protected] is dropping Times of India since 22 July 2013. I have not met him till this date. I got number from my neighbour who is also buying TOI for their hostel. I have been observing that he is doing fraud of not giving supplementary papers on every Saturday. Perhaps he is doing with everybody in our colony. He is first hawker in my life stealing supplementary selling in the market.
This is only feed back to you to inquire the issue & take action as per law.
Regards
Zamin Hussain
[protected]

Non-receipt of Coupons for Times of India News Paper

Respected Sir, I have not received the coupons for the News papers (Times Of India) so far. Kindly expedite the same. My subscription No. is[protected]. Yours sincerely, Jagdish Rai Aggarwal M;[protected]

Sir
This is Anil from Bangalore. We are also entiteled for FREE BANGALORE MIRROR with our Times Of India subscription for 3(three months), but we are also not getting it.
We have asked about it to our vendor, MAHESH PHONE NO. IS ..[protected]. He told that Times of India itself is not giving the free edition. But now he is not picking up the phone also.

We are staying at Venkatapura Main Road, Koramangala 1st block..

Sir,

We live in SMS Layout, JP nagar 5th Phase, Near AV School but no-one gets the free Bangalore mirror. Sometimes once a week after complaining many times we do get a copy. Looks like Free copies are being sold!
Agent says TOI does not send enough copies.

I request TOI to take action or stop giving such ads saying free when it cannot be delivered properly.

Contact Lakshminarayan (sumukha agency)

Us too.He hasn't given us the bill for 4 months now and delivers the papers much after 9 A.M.!!!

I too face a similar problem with the vendor. He is Mr. Shabbir in Bhendi Bazaar, Mumbai -400003 area. I had told him that I need time to think on the subcription. After a thought I went to him with the cheque for subcribing the TOI and Economic Times combined subscription. But refuse to start the subscription saying that I cant start it again after discontinuing. I would request the appropriate TOI manager to intervene and help me out of this bullying situation and subcribe me the paper. thanks in advance.

Hello
I have paid an amount of Rs. 180/- for half yearly contribution of paper and since 01/08/2010 the paper is not received. The paper boy says the monthly slip has not been received. This is the second time I did not get the paper. In July 2010 also i did not get the paper for 5 days and this is the second time. The Executives/responsible persons are not at all taking any sort of interst/positive response to our calls. What to do i do not know. Hope all the customers who are paying this half yearly subsciption are victims of this irresponsibel national paper. If you can not manage shut down your doors. Previously i was a subsriber of Deccan Chronicle and never felt these kind of cheating. My mobile No. [protected]

Dr. A. P. RAO,
Scientist, Atomic Energy,
401, Chamundeswari Res, Lions Towns Colony, Hasmatpet, BOWENPALLE, SEC

my newspaper vendor has fooled me regarding offers of ECONOMIC times.i had paid by check .
he gives reason there is no offer. i have also receive call 4rm times n conformation of offer.
i am expecting some yearly packages.
plz contact me [protected]@gmail.com SWEEN N. DIAS

I agree with what Vijay has to say.
Apart from this, this vendor adds charges of weekly papers like ET WEALTH and Speaking Tree citing a reason that the company has made it compulsory for him to drop these with the daily newspaper.
I used to have a confrontation with him regarding the same and that is why he has stopped providing me with the ET-TOI Combo and instead he gives Mumbai Mirror-TOI Combo.
Please provide me with some complaint number or email id of TOI or ET as I am assured of the case that ET Wealth is not compulsory to buy with the ET monday edition.

Regards,
Kinshuk Gupta
[protected]@gmail.com

pls give me customer care number of Maharashtra times/ Times of India, i want subscription of both paper

My subscription (times of India + Maharashtra times) is expired in Nov 2013. I called news paper vendor number of time. But he is not responding to collect the cheque. What to do...

from francis ambrose <[protected]@gmail.com> hide details 9:32 am (1 hour ago)
to crm.[protected]@timesgroup.com
date May 2, 2010 9:32 AM
subject Absolute cheating and fraud exercised by your local agent/ news paper boy and your Times of India Representative
mailed-by gmail.com

Kind Attention: Mr. Franklyn James - VP / Mr.P.R. Ramesh - Asst General Manager (RMD)

Dear Gentlemen
I am Francis Ambrose residing at Chrompet and a reader of your newspaper since it was launched in Chennai. I have taken the yearly subscription since the first year.

I bring to your notice the fraud and cheating exercised by your agent / paper boy / Times of India Representative in Chrompet

It was on 09.01.2010, your So called and claimed Direct employee of Times of India came with an request to renew the Subscription for the yearly. After checking with your local times of India office at 2431 7979, I paid the subscription to him with a complaint that previous years, the service rendeered by the agents were improper and as a employee of Times of India, he should take corrective action to which he promised. He collected the subscription money of nearly 300 rupees and issue d me the receipt without any serial numer but which was carrying a logo serial number NAC 078608. For the last year my subscription no was NAA 105599 and the yearly book with 12 coupons were issued. But, this time, I was not issued a yearly book with 12 coupons. When I insisted, your TOI employee C.V. VARADHAVANGAN carrying Mobile NO. [protected] told me bluntly that there is no monthly coupon given this time and that TOI stopped it. I happened to check with Landline no. 2431 7979 who answered that it is not there. I was really surprised how TOI could adapt to such method without any information to the subscribers and withdraw the monthly coupon and insist upon yearly subscription. With regard to this, I sent a letter to your office for which no action was taken.

Further to state that in this three months from february, nearly 15 days paper has not been distributed. Also, every day news paper will come invariably between 7 to 8 only. Every time, when I insist upon the same, Your TOI man will not answer and I had to literally follow up with the paper boy who will give every fancy answer for not putting. I had to undergo all this cheating method adopted by your agent / paper boy and TOI employee at chrompet. Further, since yesterday no paper has been distributed and when i insisted upon the same to the paper boy kamesh at [protected], he sarcastically remarked that he can not put and that he has got instruction from the agent. When I tried your TOI employee at [protected], he also did not respond. I did tell the news paper boy that if he fails to put the paper today, which is a repeated occasion, I have to lodge a civil complaint for cheating and fraud being exercised to which he dared to do. I also sent a sms to the concerned paper boy and TOI representative

"PAPER NOT RECIEVED FOR LAST TWO DAYS. SO FAR NEARLY 15 DAYS IN THE LAST THREE MONTHS. DESPITE TO U, NO ACTION AND YOUR PAPER BOY CLAIMS THAT HE CAN NOT PUT. IF YOU DONT TAKE ACTION AND ENSURE SUPPLY IMMEDIATELY, I WILL LODGE A COMPLAINT FOR CHEATING. RESPOND IMMEDIATELY."

Hence, as a last resort, I am bringing to the management of TOI at Chennai to suitably iniiate action against your agent / paper boy / TOI local employee at chrompet, for

a) Not servicing the subscriber regularly

b) Showing disrespect and giving very lethargic answer to the subscriber when complained about the delay and absence of service

c) Not giving me the monthly coupon which is supposed to be given

d) Using audacious language to the subscriber.

I expect a suitable reply from your end immediately and restoring of services and an apology from the concerned for not fulfilling the services regularly / cheating me by not doing the services properly and regularly.

I expect a confirmation of action being taken by you in this regard immediately. I desire that things will not be allowed to precipitate to enable me to seek justice suitably.Further also, if any nuisance is commited by your these persons for taking up the complaint, I have to take a suitable remedial civil action also to safeguard me and my family.

Yours sincerely
R. FRANCIS AMBROSE
[protected]




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from francis ambrose <[protected]@gmail.com> hide details 10:20 am (48 minutes ago)
to crm.[protected]@timesgroup.com
date May 2, 2010 10:20 AM
subject Fwd: Absolute cheating and fraud exercised by your local agent/ news paper boy and your Times of India Representative
mailed-by gmail.com

Kind Attention: Mr. Franklyn James - VP / Mr.P.R. Ramesh - Asst General Manager (RMD)

Dear Gentlemen
Further to my mail sent at 9.32, I had once again tried your TOI employee C.V. VARADHAVANGAN carrying Mobile NO. [protected] and he came on the line. During the conversation, he had told that he would return the money, to which I told him that it is not purview of deciding so and asked him the reason, who has instructed the paper boy not to deliver the papers to my residence, to which he was not answering and kept on avoiding the issue.

To him also, I had indicated that, as a employee of TOI, he is tarnishing the image of the organization and the newspaper and as such, he has to be responsible for any further actions which I may take, if he does not co opearate and service. It is his not purivew that he can decide to continue to service or with draw the service, for I have not paid the money on individual name and but only on TIMES OF INDIA and as such he has no locus standi to withdraw the service, which once again an audacious reply and impropietory action by the so called employee.

I wish and desire that this issue to be resolved immediately within 24 hours of receipt of this complaint so that no individual employee / agent / paper boy can decide the course of service to an subscriber. It is all the more serious that they are trying to cover up some misdoing which they have been doing and resorting to this month.

Once again, I suggest that the issue may be resolved and further also, if any nuisance is commited by your these three persons for taking up / escallating the complaint I have to take a suitable remedial civil action also to safeguard me and my family.

francis ambrose
[protected]
- Hide quoted text -


[protected] Forwarded message[protected]
From: francis ambrose <[protected]@gmail.com>
Date: May 2, 2010 9:32 AM
Subject: Absolute cheating and fraud exercised by your local agent/ news paper boy and your Times of India Representative
To: crm.[protected]@timesgroup.com


- Hide quoted text -
Kind Attention: Mr. Franklyn James - VP / Mr.P.R. Ramesh - Asst General Manager (RMD)

Dear Gentlemen
I am Francis Ambrose residing at Chrompet and a reader of your newspaper since it was launched in Chennai. I have taken the yearly subscription since the first year.

I bring to your notice the fraud and cheating exercised by your agent / paper boy / Times of India Representative in Chrompet

It was on 09.01.2010, your So called and claimed Direct employee of Times of India came with an request to renew the Subscription for the yearly. After checking with your local times of India office at 2431 7979, I paid the subscription to him with a complaint that previous years, the service rendeered by the agents were improper and as a employee of Times of India, he should take corrective action to which he promised. He collected the subscription money of nearly 300 rupees and issue d me the receipt without any serial numer but which was carrying a logo serial number NAC 078608. For the last year my subscription no was NAA 105599 and the yearly book with 12 coupons were issued. But, this time, I was not issued a yearly book with 12 coupons. When I insisted, your TOI employee C.V. VARADHAVANGAN carrying Mobile NO. [protected] told me bluntly that there is no monthly coupon given this time and that TOI stopped it. I happened to check with Landline no. 2431 7979 who answered that it is not there. I was really surprised how TOI could adapt to such method without any information to the subscribers and withdraw the monthly coupon and insist upon yearly subscription. With regard to this, I sent a letter to your office for which no action was taken.

Further to state that in this three months from february, nearly 15 days paper has not been distributed. Also, every day news paper will come invariably between 7 to 8 only. Every time, when I insist upon the same, Your TOI man will not answer and I had to literally follow up with the paper boy who will give every fancy answer for not putting. I had to undergo all this cheating method adopted by your agent / paper boy and TOI employee at chrompet. Further, since yesterday no paper has been distributed and when i insisted upon the same to the paper boy kamesh at [protected], he sarcastically remarked that he can not put and that he has got instruction from the agent. When I tried your TOI employee at [protected], he also did not respond. I did tell the news paper boy that if he fails to put the paper today, which is a repeated occasion, I have to lodge a civil complaint for cheating and fraud being exercised to which he dared to do. I also sent a sms to the concerned paper boy and TOI representative

"PAPER NOT RECIEVED FOR LAST TWO DAYS. SO FAR NEARLY 15 DAYS IN THE LAST THREE MONTHS. DESPITE TO U, NO ACTION AND YOUR PAPER BOY CLAIMS THAT HE CAN NOT PUT. IF YOU DONT TAKE ACTION AND ENSURE SUPPLY IMMEDIATELY, I WILL LODGE A COMPLAINT FOR CHEATING. RESPOND IMMEDIATELY."

Hence, as a last resort, I am bringing to the management of TOI at Chennai to suitably iniiate action against your agent / paper boy / TOI local employee at chrompet, for

a) Not servicing the subscriber regularly

b) Showing disrespect and giving very lethargic answer to the subscriber when complained about the delay and absence of service

c) Not giving me the monthly coupon which is supposed to be given

d) Using audacious language to the subscriber.

I expect a suitable reply from your end immediately and restoring of services and an apology from the concerned for not fulfilling the services regularly / cheating me by not doing the services properly and regularly.

I expect a confirmation of action being taken by you in this regard immediately. I desire that things will not be allowed to precipitate to enable me to seek justice suitably.Further also, if any nuisance is commited by your these persons for taking up the complaint, I have to take a suitable remedial civil action also to safeguard me and my family.

Yours sincerely
R. FRANCIS AMBROSE
[protected]

From: vikash kumar <[protected]@gmail.com>
Date:dec 20, 2010
Subject:can't receive newspaper due to new address

To
crm.[protected]@timesgrop.com

Dear sir

I kindly request you that i can't receive my newspaper due to change of my resisdence. My old residence address was door no. 4/348, mmda colony, maduravoyal but my new resisdence address is door no.16A/cdna nerkundram.

So, i kindly request you that please send my newspaper to the new address. I will be thankful to you.


Yours sincerely
vikash Kumar
[protected]