Times Of India Complaints & Reviews

Sir
I'am Not recieving the paper even after 15 days of subscription, I Booked Annual Subscription on 24/08/10 cheque No.782081for Rs.299/ Indian Overseas Bank. My Order No is NAE 017081 and the corresponding agent is Mr. M.K. Sheriff-RRE code is CR1555. My Address is
Dr.M.Afzal Ali Baig
Professor Of Civil Engineering
17/1, Kasi Visvanathan Street
Opposite to Ambica Theatre
RED HILLSbr...

I am a subscriber of Times of India for the last 40 years. Whichever state I went to I always prefered Times of India. But as the years are passing by you are adopting cheap ways of selling your paper. I feel ashamed to ask my children to read your newspaper. The reason is the cheap and vulgur bikini (almost nude) photos published by you in your supplements (hyderabad times).
I think I may have to stop my subscription for your newspaper and switch over to some other paper who publish news considering that even children read their paper.
Try to maintain your standard by stopping such cheap stuff.

This is Vinaykumar.M

I was took subscription Times of India for one year on 25th June. My order Ref. No: NAD 079992. I was called customer care and vendor so many times. Till now paper is not coming.

> From: senthil yathave
> Thursday, July 08, 2010 11.55 AM

> To: Crm.Chennai
>
> Subject: RE: Change of address of subscription to times of
> india news paper
>
> >
> Sub: Your letter dt:06/07/2010
Your letter dt:04/07/2010
> Your letter dt:26/06/2010,
> > My letter dt:25/06/2010
> > My order No.NAD-014012, contact No.[protected]
> >
> > Sir you have informed me that I will be receiving my copy of Times of India within 48 hours from your e-mail. I appreciate your prompt and quick heart touching replies. Even I asked you atleast give me the area incharge address or contact No. so that I will go and meet him. I think may be it is confidential and understood that even after you informing he has not taken action then there is no use in myself meeting them.

I would like to inform you that here after I am not going to disturb you and you can be happy about it.

Since I have came to know the power and authority you have over your area distributor. I will tell to myself that I am in island were you cannot reach me. I will go and apply for a newsaper which will reach me.

Thanking you

Hi,
This complain is regarding the Bangalore mirror delivery, which is supposed to come along with TOI bangalore edition free of cost. Whereas the newspaper dealer/ vendor (of our area) is charging extra money per month for Bangalore mirror, if we are opposing he is not giving the paper. And the problem is not other vendor is allowed to enter into the premises. This is very sad!!!
I complained several times but no action so far.
Here are the details:
Area: Mathrusree orchid Homes, Kempapura Main Road, Yamlur, Bangalore- 560 037

Address and Name of the Agency: S L V Stores, yamlur
Mobile# of the vendor: +91 [protected]

Thanks!!
Kishore

I subscribed to the annual package of Times Of India newspaper (on July 10, 2010... my cell no. is [protected]), but do not get my paper delivered regularly . The vendor either does not deliver the paper at all or does not deliver the supplements along with. I do not get the Saturday issue of Crest or the Sunday issue of Speaking Tree.Today I was lucky to receive the paper but the Chennai Times was missing. I have repeatedly called the help desk number[protected] but no one ever picks up the phone or else it is always engaged . Once I was lucky and the phone was answered by one Mr. Raja who promised to sort out this problem... but obviously he had better things to do , because the problem remains as it was. Is this a new ploy by this newspaper to make money by giving out annual subscription to unsuspecting readers and then selling their share of the newspaper to others. I would request some one to do something about this scam and the public to be suitably aware of these dubious methods employed by this National Daily. The vendor, of course either doesn't take calls or else when he does, is hampered by the fact that he doesn't understand English, so its now proved useless calling him any more or even trying to talk with his delivery boy who too does not understand English. We have lost out on the money we paid and what bothers me more is that in our previous stations (Mumbai, Bangalore etc.) one had taken an annual subscription to other newspapers and not faced a days problem. Is anyone listening?????

I am reisdent of Regency Estate, Dombivli. I take Times of India as well as Maharashtra Times from Manish Newspaper Agency. As mentioned in the Times of India, i should be charged Rs4.50 for both the newspaper together, however the agency charges me seperate 4.50 for TOI and 2.50 for Maharashtra Times. The reason quoted for the same is that the scheme benefit is not even passed to the agency as they also have to pay for both the newspapers.

Either the agency is making fool o[censored]s or the Times group itself is making fool of agency and thus consumer.

Kindly look in to the matter

I have not received the daily issues of Times of India news paper since 01 Aug 10. I made several complaints through mobile no. I received deaf hear to my all complaints made.

The detail of my order as follows:

Consumer Name N Ravikumar Mobile No [protected]
Cheque No 955153 HDFC Bank Dated 11/04/10
vendor name: Saravanan RRE Code : 2367 Vendor Code: C 03680
Depot Name Selaiyur Dealer Name: TV Ravi

Dealer Mobile: [protected].

Times of India was on a door to door drive to promote their annual subscription offer. I took it in early July, was to have commenced receiving the newspapers on 16th July, however as of now I have not received a single coppy. I have sent approx 15 emails & 30 telecalls on nearly a daily basis, but others than cheap promises I have yet to receive any newspapers. They are a shockingly poorly organised company, telephone operators are least efficient not even able to speak English.

dear sir

I hv a complaint on TIMES OF INDIA 5888 sms service.I believe it is part of TOI as informed by our mobile SP reliance.

the complaint is , first we will get an SMS stating that we have subscribed to cricket pack and it is 5 rupees per match day to get cricket scores SMS
which we are not aware of that package at all.

to unsubscribe the same the SMS indicates one toll free number and the number looks like a dummy dead number and will not any give response and our mobile service provider will cut 5 rupees from our pre paid account on each cricket match day.

this looks like a day robbery and with deep regret i will request TOI to advise the concerned to stop this buisiness, else TOI news paper
wll get bad name.

please advise TOI people to stop this buisiness or else we may have to forward this mail to RTI and also TRAI

if we need any service we personally SMS to 5888 to get cricket scores by pressing CRI to 58888 and there is no need for us to start subscription package so that TOI can loot common man's hard earned pennies.Please send a letter to concerned before taking subscription in nearest TOI office or agent and do not take short cuts to earn money

please ask TOI to reply if they have any conerns on common man

Gururaj
[protected]@gmail.com

I had subscribed for 6 month scheme and paid Rs 175/- through order form cum receipt no 169781and 186281 to Mr. Satish Kumar (Vendor ID - V06643) on date[protected]. He said paper wills start from[protected] but I have not received a single copy of newspaper yet.
and to my surprise I do not have any contact no so that I can lodge a complaint for the same.

TOI is such a big newspaper, they wont get affected if few people like us will go away from subscription.
If somebody have any contact no for complaint,please reply.

Praveen Agarwal
Mobile [protected]
Madhapur- Swami Ayyappa Society
Hyderabad

Sir,

I have subscribed for 1 years the times of india news paper on 26/05/2010 vide subscription order form cum receipt no RTOY/3244825 dated 26/05/2010, but till date I have not received any comunication from the times group. I am enclosing sccanned copy of my subscription order form cum receipt.

I request you take necessary action & inform me.

Thanks,

Manoj Agarwal
c/o K L Agarwal
P-115 Senhati Colony
Kolkata - 700 053
Phone - [protected]
E.mail # [protected]@yahoo.co.in

HI I am Thirunavukkarasu [protected] I have subscribed times of India news paper for one year paid by marketing extinctive Mr. Rajkumar with Rs 299, on march 2010 but still I am not receive a single paper I was spoke to the call center and area executive on urapakkam almost I spend Rs50 to call this people but still I not get paper even I ask to refund the my money but still no responds from there. I never seen or ever hear such a worst response from a reputed company like TIMES OF INDIA only bad times

Dear Team,

I have been a customer for Times Of india for Nine years Now and has never faced any issues related to delivery/Service But since I have shifted from Delhi to Panchkula ,Problems seems to have been taking a worst shape now....

Neither the Hawker nor the Vendor is supporting for delivering the newpaper at my home at First floor at Sector 4 Panchkula and when as ked for the reason,I was communicate a stupid excuse that the boy has the problem with his arm and henec cannot through the papaer on first floor whereas I have personally seen the boy doing the same at other houses in the same Sector and even just next to my house as well...

Request you please Intervene and Sensetize the vendor or accept the fact that you have bene incompitent in delivering the service....

Thanks and regards
Munish sharma
House No 917
First Floor
Sector 4 Panchkula
[protected]

sir
we are entiteled for free bangalore mirror with our times of india subscription for three months , but we are not getting it.
we have asked about it to our vendor , BHAGYA LAKSHMI AGENCY PHONE NO. IS ...... [protected]., BUT OF NO USE

We are staying at L&T south city. for all the residents it is the common problem.

SIR
I PRASHANT KUMAR GUPTA DO HEREBY REQUEST THAT I WROTE HONESTLY MY MAILS TO ALL THE HIGHER AUTHORITIES AS I HAVE TO PAY PRABHAKAR GUPTA NOIDA SOME OR MY HOUSE AND JEWELLERY IS GONE FOR THIS RESPECTED EDITOR I REQUIRE TO GIVE UP MY KIDNEY AND PLATELETS HELP ME BEFORE I KILL MYSELF .SECONDLY MY OLD WIDOW MOTHER IS SEXUALLY ABUSED AND MY FAMILY THREATENED BY MR SUDESH GUPTA PASONDA SAHIBABAD SAVE USTHANKS
PRASHANT KUMAR GUPTA

WE HAVE BEEN TAKING YOUR NEWSPAPER FROM SHUBHAM AGENCIES, U-BLOCK, PH3, DLF CITY FOR SEVERAL YEARS NOW. THE AGENCY PERIODICALLY OVERCHARGES BY ACCUMULATING BILLS OVER 3 MONTHS AT A TIME. THEY HAVE BEEN PAID IN FULL INCLUDING EXCESS CHARGES. BUT NOW THEY ARE REFUSING TO SUPPLY THJE NEWSPAPER AND IT APPEARS TRYING TO TEACH US A LESSON FOR PROTESTING THE OVERCHARGING.

Sir, I was having two, one year subscription,Times of india
edition subscribed in February 2010 and Economic times subscribed in august 2009.
But i 'm not getting a single one .
I got ET for one month till september 2009 and TOI for 3months till may 2010.
One mistake i did that,I didn't collected any bill for it.
I did several calls but newspaper vendors are pathetic guys.They don't listen anything.They will just pass our complaint saying that we are not currently working in this area ,or just say that we will meet you tommorow at your room,but they will never come.
And manytimes we used to get 3 days newspaper as a bulk ,but whats the use of those old newspaper then.

I used to call these two guys Murali and Ravi.

Kindly take some immediate steps for improving this pathetic newspaper delivery system.

Dheeraj Pandey
Room No. 358
Brahmaputra Hostel,IIT madras
[protected]@yahoo.co.in

Hi,

I have paid an amount of Rs. 180 for the subscription of TOI daily News Paper to one of the executive (Mr Rayees) from Times of India in Hyderabad, Mehdipatnam Area. I had paid the amount in the month of March for 6 months subscription offering and i have not received a single news paper yet from the Times of India.

I tried to call paper boy (Mallesh - [protected]) who supplies news paper in area and it seems that he has changed his mobile no.

I would like TOI group to urgently look into this issue and investigate why this type of wierd things are happening by their company executives who are well trusted. Mr Rayees is employed with Times of India from the past 8 years and this is not expected from him atleast.

I urge you to take this matter to TOI Group and provide me an update.

Thanks Regards.
Raheman Shareef
Mobile - [protected]
H- No 11-3-585, IInd floor.
New Mallepally,
Hyderabad.

Dear Sir / Madam,

This is to complain against your Newspaper vendor at Saki Naka Andheri (E)

For the past few years the vendor (Kanifnath) has been delivering newspaper to our complex. For the last 4 months his delivery of newspaper has become an issue. Earlier we use to get the newspaper by 0630am-0700 am and now a days its between[protected] hrs.

Despite reminding him regularly to correct his timings, he has not given any sincere look into the same. We're only given the reason that he doesn't have enough people. This might be true and we did oblige for the first month but now it has become a practice.
In this case our newspaper vendor is also the supplier and says that we can't move to anyone even if we tried to. He has mentioned that we can complaint to whoever we want but he'll deliver as per his timeline.

I have few other questions:
a) Does not TOI have any timings deadlines for its vendors.
b) Is it the way your readers are to be treated.
c) Is asking for timely delivery an offence.

Looking forward for an early resolution to this problem. The image of a newspaper is getting tarnished by silly vendors and i'm sure you'll have a process to address the same.

Regards
Vijay Iyengar

Akruti Orchid Park,
Saki Naka, Andheri (E),
Mumbai-72
behind Vijay prints bus stop