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Times Of India Complaints & Reviews

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Last updated Dec 5, 2023
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Times Of India reviews & complaints page 132

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A
Aarati Tamorea
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

We have been regular subscribers of Times of India news paper. At December end, we shifted from bandra to borivali. Hence we wanted the subscription to get transfer to new location. After contacting TOI marketing agen t who collects the cheque, we came to know that we have to contact TOI helpline. On January 5 2010, called TOI office to put transfer request. After 2-3 follow ups the officer person confirmed that scheme has been transferred. When i contacted local vendor in borivali, he informed that transfer is lengthy process and will take more time and he can not accept the Subscriber's coupon which we are having. Moreover the local TOI agent could not assure us that coupons which we are having will be utilized by new vendor. In fact local agent stated that, the news papers are still being transferred to old agent. hence despite making payment in advance, we have to still keep in paying to new vendor.
I have following queries:
1. What action TOI is going take so that we, the customers who have already made payment for the services actually get the service without any problem
Currently we are having 2 months valid coupons i,e 16 Feb - 15 Mar and 16- Mar - 15 April 2010. If the papers are not delivered to us, then who is getting benefitted ?
2.What will the validity and significant of the coupons which we are having currently ? Why is TOI local agent not able to assure local vendor about payment ?
Its ridiculous that because of inproficient agent a customer has to suffer
3. Why the process of transferring scheme is not transparent to any of the party involved in entire supply chain ? (each one keeps pointing finger's to others which is absolutely unprofessional & irritating)
4. why transfer process is quick? we could easily do other formalities like telephone connection, gas connection etc, then what is big deal about newspaper ?
Aug 14, 2020
Complaint marked as Resolved 
RELIANCE NETWORK THE WORST NETWORK.
DEAR FRIENDS OF INDIA I AM NRI, AND I TOOK A USB OF RELIANCE PAY RS 3000 THOUSAND CASH BUT THE SEED& THE NETWORK IS SO BAD THAT I ADVICE THE ORDER PEOPLES NOT TO GET THIS NETWORK.I MADE MANY COMPLAINS BUT THERE WAS NO RESULT, THEY TOLD THAT THEY WILL SEND ME SOMEONE BUT ITS THE FIFTHDAY STILL SOMEONE IS COMING IN COWCARD.IS THIS RELIANCE OFFER THER COSTMERS.
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    M
    MILIND SATALKAR
    from Mumbai, Maharashtra
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    I AM FACING PROBLEMS WITH VENDOR THE WHO HAS SUDDENLY STOPPED GIVING MT ALONG WITH TOI AS PER THE 6 MONTHS SUBSCIPTION . HE SAY TOI DOES NOT GIVE HIM THE FREE COPY . WHEN CONTACTED TOI PEOPLE THEY SAY THEY GIVE THE COPY BUT HE SELLS THE SAME TO OTHER CUSTOMER.
    IN THIS TOI SHOULD ENSURE TO GIVE THE VENDOR THE MT COPY & HE GIVES TO ME . BUT IT SEEMS ONCE TOI GETS THE SUBSCRIPTION MONEY THEY ARE NOT BOTHERED ABOUT- THE CUSTOMER .
    SO CAN ANY BODY GUIDE ME HOW TO RESOLVE THIS PROBLEM.

    MILIND SATALKAR
    B-11, TRIDAL CHS ,
    MITHAGAR ROAD ,
    MULUND ( E)
    MUMBAI -400081
    Aug 14, 2020
    Complaint marked as Resolved 
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      D
      Dr RP Pathak
      from New Delhi, Delhi
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Sir I am buying The Times of India News Paper under their combo offer scheme (in which the both papers comes at Rs. 6.00 and Sunday Rs. 8.00.) Vendor in Dwarka New Delhi(Vendor's name RAVI NEWS AGENCY, B-1/157, Madhu Vihar, Street no.81, Dwarka Sector-3, New Delhi-11059) charged fot the month of Feb 2010 Rs. 195/-( for 28 days- 24 normal and 4 special). A clarfication may please be given regarding the rates.
      Aug 14, 2020
      Complaint marked as Resolved 

      The Times of India Group — Non functioning of national roaming

      My mobile connection no.[protected] has a national roaming but it has stopped functioning for last three days. I have tried to talk to a customer care executive on 111 but there is no such provision in the menu of this service.
      M.Talha
      Sir I am buying The Times of India News Paper & NavBharat Times from Vendor in New Multan Nagar (Vendor's name RAHUL NEWS PAPER AGENCY, MADIPUR NEW DELHI 110063. HIS MOBILE NO. IS [protected]. He is charging Rs. 230 i.e. actual charges for each New paper instead of Combo offer. When contacting he says to approach the TOI for getting Combo offer, till then he will continue to charge full rates of newspapers. A clarfication may please be given regarding the rates for combo offer, and instructions may be given to the Vendor for charging combo offer rates and refund excess money taken.

      Jasbir ( Mob no.[protected])
      WZ-24 A (SF)
      Hari Singh PArk
      New Multan NAgar
      New Delhi-56
      Sir, I am also facing the same problem. I am staying at G-4/34, Sector 15, Rohini, Delhi(vendor's name is Mr.Shiv Raj Singh, , A-1/270, Sector 6, Rohini Mobile No.[protected]) He is not giving the benefit of combo offer. Please reply whether the scheme is on or discontinued as the vendor is telling me to talk directly.


      Vijay Kumar Gupta, G-4/34, Sector 15
      Rohini, Delhi-110089
      (Mobile No.[protected])
      Ritesh (Mob No-[protected]/ email id- [protected]@yahoo.co.in)
      B-802, Dwarka Dham Apartments,
      Plot No-13, Sector-23,
      Dwarka, New Delhi-110077

      This is to bring to your notice that i am taking 2 newspapers i.e., TOI and Navbharat Times, for which i am paying Rs 240/-. Though for the same package i was paying Rs195/- at Indirapuram, Ghaziabad. Would like to clarify from your end that is there a combo offer existing on these 2 newspapers or not, & if so please do tell us about the rate of this combo offer. I think there are lot many consumers who might be facing the same problem. So please do address the matter on a public forum for all, may be on your online site or in your newspaper. Hoping for a positive reply from your side. And please do reply back if you think so much about the consumers that you promise & write, as this issue needs an immediate redressal. Thanking you in anticipation.
      I am also facing the same problem. My vendor is charging for both papers TOI and NBT. He has charged Rs140+Rs120=Rs260. for July2012.
      WILL appriciate if your reply it within next 24hours.
      Thanking you in advance.
      I am one of the The Times of india reader and also purchased combo offer i am very satisfied for the offer today ie., 25/2/2014 offer gym combo track suit, gym bag, sunglass, sports watch, towel+cap, T shirt and cap for Rs, 1999/- i am ready to purchase the same on online shopping but no response from your departmen t

      not deliverying

      i have paid news paper bill for 1 year.first 2 months was delivery the newspaper daily.but after that news paper was not deliverying daily.
      I have paid for Toi and economic times combo for a year in June but now vendor is saying we have to pay extra for Saturday and Sunday and 40 rupees monthly as delivery charges.
      I am interested in your yearly subscription scheme .Please send the details.

      Suneet Sibal

      Mob-[protected]
      I am trying to contact TOI customer care representative to get information about yearly news paper offers but no body is picking phone, I am trying since morning today. Either, provide me link to subscrine to yearly offer of news paper.

      Durga Parshad
      House No.1024, MS govt. flats,
      Timar Pur, Delhi-110054.
      Mobile:[protected]
      Email: [protected]@gmail.com
      I am interested in your yearly subscription scheme .Please send the details.

      Ajay Sharma
      Call: [protected]
      Email: ajay.[protected]@gmail.com
      Sec-21, Rohini, Delhi
      I am interested in your yearly subscription scheme .Please send the details.

      Wajid Khan Shah
      Mob.[protected]
      Email.[protected]@gmail.com
      32.GAGAN VIHAR Delhi
      Hello Toi team

      I want to purchase yearly subscription for Toi and NBT. But my local paper vendor not provide above facilities. Kindly provide me above facilities.

      Ravi Kant Nirala
      RZ 65 Gali no 14
      Tuglkabad Extn
      New Delhi 110019
      Mobile [protected]
      Email [protected]@gmail.com
      Hello... May i know the yearly subscription charges for Time of india...
      k.[protected]@gmail.com
      Plz provide me the combo offer yearly subscription price for TOI and NBT for Ambernath city.
      Regards,
      Ranbir Singh
      [protected]
      Helpful
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        D
        Domnic
        from Pune, Maharashtra
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I had to travel to dadar on 02.03.10, so i caught a volvo A/c Shivneri bus from Wakad stop. the conductor at the bus stand charged me 225/- so i go the last seat no: 43. but after a while as the bus touches Express Highway. the A/c of the bus was completely not working only it had the blower going on.. people in the bus were sweating like anything..after a while the bus stopped at the food mall near lonavala. again we started the journey again the same think.. hence i approached the Driver and told about it.. he told me that the A/c Temp is full.. but were as i saw it was only 18... any how we reached dadar. and had a talk with the shift incharge of MSRTC at dadar. myself and other guy we told him the problem.we were surprised to hear his answer by saying that.. those bus are running under contract so we cant help.. he just told us to give a complaint thats all.. this is the way how MSRTC offer service to people even after charing a huge amount.
        Travel Date : 02.03.10 Wakad to Dadar
        Volvo Shivneri MH15-AK-994
        Aug 14, 2020
        Complaint marked as Resolved 

        Times Of India — PUBLISHING OLD NEWS IN TRIPURA EDITION

        BEING AN AVID READER OF TOI I FEEL VERY UPSET WHEN THEY CHARGE EXTRA AMOUNT FOR THE NEWSPAPER AS AIR SURCHARGE+THE COVER PRICE BUT PUBLISH ALL OLD NEWS ITEMS WHICH HAVE BEEN PUBLISHED EARLIER IN THE KOLKATA EDITION.THE TRIPURA EDITION IS NAMED AS *KOLKATA.WHY THIS HAPPENS??THIS IS NOT EXPECTED FROM A NATIONAL DAILY
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          D
          dumbre.akshay
          from Mumbai, Maharashtra
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Times of India gives skim of Rs.5 of paper with supplement of Mumbai Mirror or Maharashtra Times, but I experienced many news paper sellers refuse to give Maharashtra Times instead of Mumbai Mirror. Paper seller near Thane(W) stn., Lokmanya Nagar, Sawarkar Nagar do not provide this skim on stall. The strict action must be take these paper sellers.
          Aug 13, 2020
          Complaint marked as Resolved 
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            V
            V Anand
            from Gorakhpur, Uttar Pradesh
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Sir/Madam,

            I have subscribed TOI on 27th Oct 2009, Order No. DAC0012811 under Times ‘Celebration Offer’ in which we were to receive GIFT i.e., A specially Customized Travel Bag. As per Terms and Conditions, gift was to be delivered to us within 8-9 weeks after realization of our Cheque, Dt.[protected], drawn on Punjab & Sind Bank, Sector- 24, NOIDA. But after repeated reminder to my vender (on which he always tells to call on Reader Service Cell) and trying ‘Reader Service Cell’ on[protected] several times (which is never picked by anyone) , I never received any gift till now i.e., February- end .

            I request you please look into the matter and order the concerned person to deliver my gift as soon as possible.

            Thanking you.

            V Anand
            Mail id: [protected]@yahoo.com
            Aug 14, 2020
            Complaint marked as Resolved 
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              M
              Munish Jain
              from Chennai, Tamil Nadu
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Hi,

              This is bring to your notice that i subscribed to the times of india chennai ed in September 2009.

              I have shifted my house in Velachery and informed the same to the agent but I am not getting the paper since last one month. Whenever I talk with the agent in Velachery (Chennai), he always tells me that he has informed Times of india office. He is not giving me my coupans and also not giving me my order number. I have few detals with me. please see if you can help me otherwise I have to Say Good Bye to time of India.

              Name :- Munish Jain
              Mobile :- [protected]
              Chq number deposited in TOI - 468536 (Axis Bank)
              Cheque cleared from Bank[protected].
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                amit2301
                from Kolkata, West Bengal
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                The amount paid to the Bennet Coleman & Co. Ltd. at KOLKATA through cheque was cleared on 31.12.2009. Till date I'm yet to receive the coupons. Can someone help by sending me the email of the CMD of the times of india?
                Aug 13, 2020
                Complaint marked as Resolved 
                Ref.: subscription no.: NAJ027615

                Dear Sir,

                I am getting frustrated to resolve the issue between our newspaper vendor Sandhya News Mart (Mr. Babu - Mobile [protected]) and TOI. I have been paying for annual subscription since the last 3 years. The current year I have paid for the annual subscription - application reference number referred above. Our news paper agency has been making our life impossible for no fault o[censored]s and asking us the TOI monthly amount since he claims that the he has not been get the money from TOI.

                He has been asking us some other document which obviously I have not received inspite of the subscription. I have spoken to several people in your Chennai office who have assured us that this problem will be resolved immediately. Its been a month since I spoke and todate I do not see any positive results. I cannot imagine a responsible organisation like yours cannot resolve this issue and everyday in the morning I have to face the newspaper agency which ends up in arguments. Today I have finally paid the TOI money to him. It seems that once we pay the subscription amount we are suppose to receive some slip that your subscription agent is suppose to hand it to over to us which inturn we have to give it to the news agency for getting their dues. I have not received this slip. Our subscription is until July 2013. I would appreciate if you could immediately resolve this issue failing which I will have to escalate this issue to the next level and the consumer forum.

                I once again request you to resolve this issue between you and your agency and ensure that I get my daily subcription without any stoppage. for now I have paid this news agency for the last month TOI because of his torture.

                Awaiting your reply and resolution to this problem at the earliest.

                Best regards,

                Rohit Chitnavis
                M: [protected]
                I was regular reader of TOI but discontinued recently and reading others, reason - TOI office at kolkata - contact no.[protected]Behala area) has refused for renewal of annual subscription, said policy is withdrawn. if you are reconsidering to resume subscription policy, I am interested for membership, request to contact by concern at email.
                [protected]@gmail.com.

                Best regards,

                Sanjit Baksi
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                  J
                  jose john
                  from Nagireddipalli, Telangana
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                  Sir,

                  At present we are residing at 'House No 6 Rajaji street, Main Road, Kamaraj Nagar, Avadi, Chennai 71'. Earlier the news paper was supplied at 'Plot No 3716, LIG 1, T.N.H.B, Avadi, Chennai 54'.Since I changed my Residence. it is requested that the news paper may please be supplied...

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                    K
                    karnail s. kataria
                    from Delhi, Delhi
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                    I/my household has lived life with Times of india. We loved it as our family member when a new entrant " Mail Today " was also introduced to our family a few years back. We stay in Sarita Vihar ( F-217 ), New Delhi since 1992. The vender Sanjay - Vijay have been effectively making deliveries till recently. But it seems that the vending agency has lately changed hands resulting in late deliveries invariably after 8 AM daily.First week of Jan. Sh. Vijay came to our door with your local area sales executive ( for Mail Today ) when issue of late deliverie was pressed before them, Sh. Vijay tried to provide a solace that issue of late deliveries would be taken care by the vender. Further one month has passed and deliveries continue to be after 8 AM. Today, the delivery boy while putting the news paper could be again spoken to on the same issue. He not only claimed to Sanjay, the vender but was also rude that papers are coming from your end late and nothing can be done. Where as contrary to fact I had noticed other delivery boys going on their bicycles for the delivery in the colony during my morning walk around 6.30 AM. Sh. Sanjay refused to accept this and told his assistant to stop delivery to my place from tomarrow. I explained to him that the vender Sanjay - Vijay has already recieved payment for both the news papers in advance ( Times up to March 2010 and Mail up to April 2011) and he can not stop deliveries just because he do not want to make it little early in the morning.

                    I do hope and trust that the above shall recieve your due and immediate attention so that any of said like irresponssible vendors is not allowed to tarnish the image of TIMES GROUP. Please send your remdial action in my mail or on mobile [protected] so that I/my household is not deprived of our love for THE TIMES.

                    Yours,

                    Karnail S. Kataria
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                      R
                      RAMASAMY
                      from Tiruchirappalli, Tamil Nadu
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      I HAVE PAID A SUBSCRIPTION OF Rs. 299.00 FOR ONE YEAR AS PER TOI ADVT. BY CHEQUE. THE CHEQUE HAS BEEN CLEARED WITHIN COUPLE OF DAYS AND THEY INFORMED THAT THE ISSUE WILL START FROM 15.12.2009. EVEN AFTER REPEATED COMPLAINTS WITH THEM TILL NOW NOT RECEIVED THE ISSUE. IN TURN LAST WEEK(22.01.2010) TIMES OF INDIA COME BACK WITH A MAIL SAYING THAT AFTER RECEIVING THE PARTICULAR MAIL CLAIMED THAT I WILL GET A COPY WITHING 48 HOURS. BUT TILL NOW EVEN AFTER 5 DAYS OF THEIR WRITTEN COFIRMATION IT HAS NOT FULFILLED. IT SEEMS TO ME THAT THEY ARE CHEATING BY GIVING WRONG ADVERTISMENT OR WRONG COMMITTMENT. SO I AM REGITERING THIS COMPLAINT WITH YOU FOR GETTING ME THE ISSUE. MY SUBSCRIBTION NUMBER IS NAC 962272
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      India Today — no issue received after giving cheque in jan 2009

                      dear sir

                      i have sent cheque no 570550[punjab national bank, lucknow]dated 1.1.2009 for the subscription for india today.[ for 5 years]

                      previously i had enjoyed 5 years of subscription nicely.
                      but this time there was a scheme of reebok shoes also with the subscripton.
                      my cheque has not been cashed till date. its been 4 months now.
                      kindly check and let me know.

                      dr mohit khemchandani
                      I have the same complaint. I have paid the amount 2 months back and till now no delivery. Have called customer care couple of times and even sent mails to CRM, INDIATIMES. Got reply but still no delivery. Here giving the mail conversation that I had with crm, chennai.

                      -------Original Message-------
                      From: crm.chennai
                      To: Shijo Thomas
                      Subject: Re: No delivery
                      Sent: 22 Jan '10 11:17am

                      Dear Sir,

                      We have taken note of your complaint regarding the supply of TOI to your address. We will resolve it within 48 hrs from the time of you receive this mail.

                      Assuring the best of our services at all times.

                      Regards,
                      CRM TEAM.


                      Shijo Thomas ([protected]@alanee.com) wrote*:
                      >
                      >Hi,
                      > I am Shijo Thomas residing at Ramnagar, Venlachery, Chennai. I
                      >have made a anual subscription of "Times of India" on 27th November 2009 by
                      >paying full amount. My order no. is nac060741. But still I didn't got any
                      >delivery. I called up the number which in there in the backside of my
                      >receipt (ie. [protected]) several times and registered complaint. Recent
                      >complaint number which got registered is 259711. But still no action taken
                      >and no delivery. Today i got informed from [protected] that they have
                      >forwarded the complaint to a local agent and told me to check with this
                      >agent (His no is [protected] ). I have tried on this number, but he is not
                      >attending.
                      > Hope you will take further action to get the news paper delivered.
                      >
                      >Regards,
                      >Shijo Thomas
                      >


                      Disclaimer :-
                      The information in this e-mail and any attachments is confidential and may be
                      legally privileged. It is intended solely for the addressee or addressees. If you are
                      not an intended recipient, please delete the message and any attachments and
                      notify the sender of misdelivery. Any use or disclosure of the contents of either is
                      unauthorised and may be unlawful. All liability for viruses is excluded to the fullest
                      extent permitted by law. Any views expressed in this message are those of the
                      individual sender, except where the sender states them, with requisite authority, to
                      be those of the specific TIMES GROUP company.
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                        R
                        Rehana Saifuddin Kantawala
                        from Mumbai, Maharashtra
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        My name is Rehana S K. I am a resident of Ankleshwar.
                        My complaint is about the pages which the times of India supplies everyday.
                        Everyday the pages on top says 23 or 26 pages.but the total pages are only 18-19.
                        Why is that? they take the amount 3 Rs perfactly but don't give the right amount of pages.
                        Please see to my query.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        My name Is Rehana S K.I am a resident of Ankleshwar.Still there is no reply to my query about the less numbber of pages in my newspaper.Today also (i.e) 25/1/10.there were total 30 pages but I recieved only 22.
                        This is the problem for me for everyday.
                        Please respond to my query as soon as possible.
                        My name is Ajay I am a resident of Nehru Nagar, Barmer ( Rajasthan).
                        My complaint is about the excess charging of monthly bill Rs130 against actual bill of Rs 81 and I am taking Jaipur addition.
                        Please see to my query.
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                          S
                          SANJAY RATHI
                          from Mumbai, Maharashtra
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Dear Sir ,

                          i was regular reader of your paper ans have subscribed the same again though the delivery last time also was not proper no papewr on sundays but this time you have crossed the limit as we have not recd single issue
                          am very offended by the content on Times of India portal for publishing sleaze in the name of entertainment on the front page of the web-site while relegating most of newsworthy items to a link that one has to click on; The absolute lack of censorship offends most moderate sensibilities, and is very demeaning to women...

                          my receipt no CR 1764
                          payment mode cash by R.Sam Raj [protected]
                          he asked me to contact Mr.Kaja [protected]
                          he is asking to cxontact one more person u people r playing fool o[censored]s pls do the need ful because your hewlpline no [protected] is always in voice mail which is again not correct
                          thanks
                          Sanjay Rathi
                          [protected]
                          146/1 first street
                          pearl apprtmnt
                          3 Rd floor
                          vardhaman garden
                          secreterait colony,
                          Kellys, Chennai - 600 010.
                          +1 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          We have subscribed for 6 months scheme and paid full amount for newspaper Times Of India at hyderabad, We started receiving news paper from 15th november. It was delivered well till 2nd of march, we are not receiving newspaper since 3rd march, we have contacted distributots but they are not responding, one of them is giving same answer 'I will look for that tomorrow' and that tomorrow didnt come yet. another one is not picking up my call. I am very disappointed with Times Of India team as I feel I have been cheated by them, as I have paid for 6 months and got service only for 4 and 1/2 months. These are contact numbers of Distributors Shiva- [protected] and Ramesh - [protected]. I am writting to you so that you can take some actions against these people, I believe this complain will be processed soon. thanks in advance.
                          sir,
                          I reside at Nerul, Navi mumbai.I was a subscriber of DNA newspaper.I wanted to subscribe to Times of India& Maharashtra times .Accordingly i had given cheques of required amounts to my vendor in december.I received my copies regularly.But two days back my vendor(Salvon-[protected]) informed me that he is going to stop the subscription since the cheques have not been collected yet by the Times people.He informed that many subscribers are affected like me in Nerul .Thanks.
                          For the past 1 week I'm not getting my news paper, they r not
                          delivering of news paper why? I don't know
                          I have taken 1yr subscription. My order no.NAC053411.
                          My name is Subhendu Roy staying at Ramapuram,Bhajanai Koil Street
                          Contact No.[protected]

                          Subhendu Roy
                          This is third time I'm complaining abt times of india, they are such a shameless
                          inspite of calling to their office 5 times then even I,m not getting my news paper
                          my order no NAX053411, they r not at all bother abt the customer. I told them to changethe boy who is delivering paper but they r not listening can any tell me where to complain?

                          Times of India/ news paper — cheating don by times of india

                          dear all ,
                          i tell you the real thing how the times of India Chennai use to cheat the customers. i subscribed to the times of India for daily newspaper by paying 300 rupees. and they provided me the reciept of times of india with hologram, on 29/09/2010. and i got newspaper from 1/10/2010 only for 10 days. i didnt get any newspaper further. when i made a call to the agent mobile no, he said me that they will provide regularly, but never and after 2 days his mobile was out of reach, then i contacted to main branch in Chennai on[protected], she( her name was Priya) assured me that within 48 hours they will resume the service, but not really. after 2-3 calls, she asked me to talk to the manager whose name was mr. guru... i talked to him he also assured that, he will take the action, and said the local agency fellow will solve the case when i talked to this guy whose name was balaji, he started talking very roughly, moreover he scolded me telling that this is not his responsibility, not to call him again...again i spoke to manager but he was just as before and never took it seriously, what can i do other than this...i ddnot receive any newspaper till today 08/02/2011., friends i am not the alone who is suffer from cheating done by times of india people, i came to know about so many people around me who is suffering from this type of cheating by TOI... so beware of TOI..
                          sir,
                          I have taken yearly subscription of your news paper from 02/01/2012.the person in-charge of the delivery is one Mr. KANNAN
                          ( his phone no: [protected])since the day I subscribed I have never got the paper before 8.30 - I get it only after I leave for the job or sometimes I never get it at all in spite of informing him many times.

                          because your's is one of the reputed media we subscribe hoping that we get a satisfactory service from you.but shockingly the case is different.
                          please see that your reputation is not at stakes.and don't push us to the extent that we seek legal help.
                          Note: if you can supply regularly before 7.00 a.m which is the time to read news paper you take the subscription otherwise you do not go for it.

                          hoping you provide what you promise. .
                          This is about The Times of India, Chennai region. Times of India collects one year subscription in advance at a lesser rate in order to catch the market share. They advertise in a big way and they proudly say that they are the number one paper in Tamilnadu circle. This is the outside picture, but the reality is very different, I have subscribed to the Times of India, Chennai edition for one year (Subscription No.[protected]. Have duly handed over the subscription receipt copy to the local vendor (Amman News Mart) who delivers the news paper which is valid till 31st August 2012. He was delivering the newspaper till middle of June ‘ 2012 ( even till June the newspaper was not delivered for several days in between). When we contacted the local vendor who was delivering till middle of June ‘2012, he replied us very rudely and he abruptly disconnected the call saying that my subscription is expiring on 30th June ‘ 2012 and he cannot supply the news paper anymore and he said we can complain to anyone and he is least bothered about that. The local vendor speaks a like a rowdy. The Amman news mart guy says that “don’t call me, you go and ask to Times of India, you have paid to him and not to me”.
                          We took up the matter with Mr.Amudan, Manager, Times of India ( [protected]) and he had instructed Amman news mart to deliver the paper regularly and had confirmed that the subscription is indeed valid till August 2012. The agent had also agreed on the same, while on the con call. Surprisingly, the paper was again not delivered till today morning. We had sent a message to Mr. Amudan in this regard we could not contact any one in times of India.
                          Have registered a written complaint through email on 11th July ‘ 12 to the email id crm.[protected]@timesgroup.com but the result is same, no action is taken. The beauty is we have received a renewal letter from Times of India asking us to renew it for a further period of one year commencing from 01st September ‘ 2012. The renewal letter clearly acknowledges that my subscription is valid till 31st August 2012. They have given a number[protected] for the subscriber to call if the payment is ready. I even tried that number, most of the times no one picks up, very rarely some one picks up and say it is a canteen and they disconnect the line immediately. This is how Times of India functions.
                          Times of India speaks, writes, points out mistake of others, but they are least bothered about the subscriber, since they have collected the money in advance and they have achieved the market share they required. Times of India have no rights to comment on our Politicians or bureaucrats, saying that they are not doing their duty. It is the duty of times of India to make sure my paper is delivered throughout the subscription period, since they have collected the money.
                          If they can’t sort out a simple issue how can Times of India pin point mistakes of others, their attitude towards mistakes will be the same. Mine is not the unique problem, if you google it you can see lot of similar problems. Don’t go for fresh subscription of Times of India newspaper or don’t renew it if you have already subscribed.
                          I have subscribed for Times of India Newspaper for one year. Now-a-days my vendor is not deliverying newspaper at odd times. When I asked him about this, he stopped delivering the newspaper.
                          subscriber no: 27123196

                          yearly subscription paid in may 2010 news paper not delivered

                          i have sent several complaints to times of india but no use

                          though the issue is more than one year old the purpose of this complaint is to

                          bring to the knowledge of the newspaper that the public are cheated in the name of newspaper


                          venkatraman
                          I had taken an annual subscription for Times of India by paying Rs. 299/- in October 2013. Order No. NAN 068350 – Subscriber ID 32323720 The delivery was to start from 01.11.2013. Till today I got the paper only on 5 days after changing the agents twice. I had sent a written complaint asking for a refund to the local office and lodged a complaint online to the paper in their website. Even after repeated calls, which are generally not answered there is no response from the company. It's a shame for a national newspaper to treat its customers like this.
                          Dear Team,
                          Subject Regarding: Poor delivery of news paper & arrogant behavior by agent: From date of issue of cheaque in name of time of india there is very poor response from your end.
                          After getting clearance of cheque & we have received coupon, but they are not all delivering the paper properly.
                          if we ask the agent & he in not responding using abusive languages & he is responding that u can complain to any one nothing can done. This is arrogant behavior from the agent. & his name Panner pattabiram agent [protected].As you mentioned in your statement it will be door delivery
                          But till now they throwing the paper in some place, some of the days are not even delivering the paper, we are paying money not for free of cost if this continues in same fashion &action will be taken legally
                          My order no mentioned below.
                          ORDER NO NAO027338
                          a) Supposed to be delivered the paper on[protected] but the delivery starts from 21.3.2014 but they are not regularly delivering it.
                          b) Again insisting my point clearly, it should be rectified immediately.
                          My contact details
                          Sabari
                          [protected]
                          [protected]@gmail.com
                          I RENEWED MY SUBSCRIPTION WITH THE ORDER NO 35495 AND LEAD NO [protected], DATED 13.06.2015. I AM NOT GETTING THE PAPER. PLEASE RESOLVE THE ISSUE
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                            D
                            dr.suryarao.k
                            from Delhi, Delhi
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I have paid Rs.145 for six months Times of India during its promotional campaign on 22nd Aug 2009.

                            The delivery system was so poor that i could not get one week's daily without interruption untill now

                            When ever i register a complaint to the TOI off. the standard reply was "we will look in to in to the matter and do the needfull., or please contact your local distributor.

                            Now a days as i have lost patience to complain i have reconciled to buy the Hindu news paper from the new stall when ever i dont receive the TOI, instead of wasting my time for complaining. Prior to this I am a regular subscriber of The Hindu news paper since last 5 years with no complaint. It is surprising that an establishment like TOI is clueless in solving the complaint of a customer from whom a six month subscription has been collected in advance under the name of a Dhamaka offer.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              K
                              K Ramesh Naidu
                              from Hyderabad, Telangana
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              NON DELIVERY OF NEWS PAPER FOR THE LAST MONTH
                              THIS IS MY ORDER NO. 127365
                              I have given so many complints over phone (reciptionist) to Hyderabad, BCCL office at Road No.3 and agent (Mr. Hari) by phone but there no action, after that 15 days back I go to the times of india office and contact to marketing excutive of the company (Mr. Sunil) had promised to deliver tomarow onwards but till to day it was not came, you action is very very poor… no solutions
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              The TImes of India — non receipt of femina after initial subscription

                              I have pai d rs 285 through indiatimes .com on 23/9/10 for one yesr subscription for Femina hindi
                              in the name fo Jyoti madhukant khadepaun 10 sanaskarnagar society nr homeopathic college
                              bhatar road suart but still unreceived of even first issue pl look in to
                              thanks

                              The TImes of India — Non-receipt of Zig Wheels Mag

                              I live in Rudrapur, Uttarakhand. In y'day issue dated 27.02.11, on page 9 one information was published "ensure free copy of Zigwheels with today's newpaper", but I did not receive the same. When spoken to Mr. Anil Taneja, mobile no. [protected], the lcoal dealer of TOI, he first reacted that this scheme is for NCR only, on furher discussion I received the same answer to stop new paper.
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                                B
                                balaji3896
                                from Pune, Maharashtra
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                                Dear Sir,

                                I have subscribed the TOI daily for one year. Order # NAC031190.

                                I have submitted my change of address through e-mail as per the request of Chennai CRM team of TOI and the same did not happened till now. Last 2 months I'm following with TOI team and every time they says that with in 48 hrs the complaint will be resolved, but all false commitment.

                                Regards,
                                Balaji srinivasan
                                Chennai

                                TOI Daily — Non-Delivery

                                My Order No: NAD025911

                                My TOI yearly subjscriptin renewed from 14.04.10 onwards but I yet to get TOI Daily Newspaper till date. I have sent number of mails to crm.[protected]@timesgroup.com but as such no action has been taken.

                                I do not understand the reason behind non-delivery of TOI daily Newspaper. Either, please ensure that I get TOI daily without any interruptions (OR) return back my subscription immediately. My residence address is given below.

                                Mani
                                No: 66/21 Buddhar Street
                                East Tambaram
                                Chennai - 600 059
                                Ph: 22393958
                                M - [protected]
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                                  K
                                  Kamy Mantha
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  I am very offended by the content on times of india portal for publishing sleaze in the name of entertainment on the front page of the web-site while relegating most of newsworthy items to a link that one has to click on; the absolute lack of censorship offends most moderate sensibilities, and is very demeaning to women. Any person who is not aware of times of india as a source for news could easily mistake it for a soft-porn web-site.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    Sanjay gandhi
                                    from Tellicherry, Kerala
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Hello,

                                    This is bring to your alert/notice that i subscribed to the times of india chennai ed as a founder member 17/02/08.

                                    THIS IS MY ORDER NO :NAB 063844

                                    I have given some many complaints over phone,but the action was very very poor, no solution found so for.

                                    How many more days you need to resolve this issue,if you dont have time.
                                    I could request you to refund the amount,tell me how are your going to compensate for the money loss and time loss???????

                                    183,F-1,Baid Metha Complex,
                                    Little Mount,
                                    Saidapet,
                                    Chennai -600 015
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      M
                                      Mustafa Ali Khan
                                      from Ahmedabad, Gujarat
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                                      I had subscribed to Times of India newspaper on the 10th of December 2009 and the issue was suppose to begun from the 15th of December 2009. However on not recieving the newspaper till the 17th, I call up the Times of India where my call was diverted to Ms. Radhika who assured me that the issue would start the next day for sure. On not getting the issue on the next, I decided for wait for another day. Still there was no issue of the newspaper. On calling up the next time they diverted my call to one Mr. Shrutin who then diverted my call to Mr. Srikant. This went on and nobody was ready to give me a clear explanation on the issue.
                                      I spoke to Ms. Radhika a gain who assured that my subscription would be issued fromt the next day for sure. Now its been more than a month and still there is no news from Times of India. I had taken up a 6 month subscription and I have not been getting the newpaper. Given below are receipt details, my details and other information.

                                      Name - Mustafa Ali Khan
                                      Product name - Times of India (Dhamaka Offer)
                                      Receipt number - 152657
                                      Date of payment - 10/12/2009
                                      Issue date - 15/12/2009

                                      Please look into the issue and communicate to me the same. I am looking forward for refund or compensation for the delay.

                                      Regards,
                                      Mustafa
                                      Executive approched my address for time of india new scheme Rs 299/- for 1 year subscription.Cheque deposited immediately 440 days back till now single paper not delivered to my address followed up many times

                                      Sundar nagar, chennai
                                      Ram
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                                        A
                                        Avijit Sil
                                        from Delhi, Delhi
                                        Resolved
                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                        Vide receipt no. 3086280, dtd. 19.11.2009, I have renewed the annual subscription of The Times of India, Kolkata edition. However, till date ( 11.1.2010 ) , I did not received the coupons. Request, please expedite.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Non receipt of coupon

                                        Vide receipt no. 3043567, Dated 27/07/2009, I have renewed the annual subscription of The Times of India, Kolkata edition. However, till date ( 01.03.2010 ), I did not received the coupons. Request, please expedite.
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