So far, so good. Times Of India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Times Of India will keep up the work and continue to help more customers with their concerns even better 🤝
I am very offended by the content on times of india portal for publishing sleaze in the name of entertainment on the front page of the web-site while relegating most of newsworthy items to a link that one has to click on; the absolute lack of censorship offends most moderate sensibilities, and is very demeaning to women. Any person who is not aware of times of india as a source for news could easily mistake it for a soft-porn web-site....
I had subscribed to Times of India newspaper on the 10th of December 2009 and the issue was suppose to begun from the 15th of December 2009. However on not recieving the newspaper till the 17th, I call up the Times of India where my call was diverted to Ms. Radhika who assured me that the issue would start the next day for sure. On not getting the issue on the next, I decided for wait for another day. Still there was no issue of the newspaper....
Vide receipt no. 3086280, dtd. 19.11.2009, I have renewed the annual subscription of The Times of India, Kolkata edition. However, till date ( 11.1.2010 ) , I did not received the coupons. Request, please expedite....
i have been trying to get delivery of TOI newspaper at my new residence since 11.12.09. I have been contacting CRM dept. of the daily since then through mail. Last response from the newspaper was on 26-12-09. i was assured via mail on that date that my grievance will be redressed within 48 hours.
till date i am not getting teh paper at my new residence and there is no response to my mails after 26.12.09.
My Order number for Times of India Newspaper NAC 017340. I am from Chennai and i do not receive the newspaper regularly. This has been the normal regime with times of india newspaper delivery. While they have ensured that they collect the subscription for one year ahead, they do not deliver the newspaper regularly. I have complained more than a dozen time to the local office which has not been attended to so far...
SUBSCRIPTION ORDER FORM CUM RECEIPT NO-133826 & 124045
I HAVE PAID RS175/- FOR SUBSCRIPTION OFFER FOR 6 MONTHS OF TIMES OF INDIA NEWSPAPER TO THERE AGENT ON 18 SEP 09 AND WHILE PAYING THE MONEY I CALLED THERE HELP LINE NO[protected] AND 23254223 AND CONFIRMED WHETHER TO PAY IN CASH OR NOT , AFTER CONFIRMING FROM THEM ONLY I PAID THE AMOUNT TO THERE RRE RAVIKUMAR AND HE SAID THE AREA TL IS KISHORE FOR KUKATPALLY AND THE...
Today is 5th day ( 20.12.2009 )that I have not received the newspaper.
Even the assurance given by Mr Khaja ( Mobile[protected] the Manager of Anna Nagar Office proved futile. Today at 11.45 am one Mr Raja spoke to me from Times of India Anna Nagar office ( Phone no :[protected] and informed that the issue would be sorted out within 48 hours. He was too rude and arrogant because the money has already been realised for one...
In Chennai, I had paid the yearly subscription for the newspaper Times of India.
While I had to change my house, I informed the Times of India by phone and email about the change of address and asking them to make the change.
It is more than 6 months now, and inspite of repeated calls and email followups they have not done the change of address and the newspaper is being provided to the old address, where I dont stay...
i am a doctor working in a pvt institute in gujarat. we have a huge campus with approximately 500 docs in the campus staying and using TOI daily.
we are at karamsad (home town of sardar patel)-v.v.nagar-anand- gujarat.
our institute is called pramukhaswami medical college and we all reside in the staff quarters within the campus.
as a responsible citizen, i would like to bring it to your notice that the service...
Dear Sir,
I am residing at Hari Om Nagar, behind Mulund octoroi check naka. My paper vendor's name is Ganesh Paper. Till 30.11.09 he gave us the combo of Times of India + Maharashtra Times for Rs. 4.50 per day. From 1.12.09 he started charging us seperate charges for both the papers giving reason as he is not getting commission from Times of India.
Sir, though it is written on the front page of Times of India alongwith...
I am Theivamani Vasanthan working as a Assistant Engineering Manager in L & T Manappakkam, Chennai – 89. One of your person Manikandan Mobile No. [protected] has took the order (Order Number NAB 025472 ; PRE Code : CR 0430; Vendor Code: C )on 25.02.2009 for provide the Times of India for one year. Still I didn’t get.
I called him for many time he request to send the address to his mobile again and again I had sent...
I have been suffering at the hands of pathetic and unprofessional CRM of TOI. Despite repeted mails and reolephone callas I am still to get my first copy of daily edition of TOI for over a month now after changing my accomodation 1 month agao. heres th edetailed e mail conversation :
from Surendra <[protected]@gmail.com>
to crm.[protected]@timesgroup.com
date Fri, Oct 30, 2009 at 9:22 PM
subject...
I am a regular internet user, who read/watch/listen news from the times of india website. I have noticed that this site do not give option to skip the advertisement video & you have to watch the same again & again if you want to see the video again & again.
while most of the sites gives you option to skip the advertisement or forward the advertisement video, it gives you nothing, &...
My name is S.Arumugam , i bought a TOI subscription for Rs 299/- with a promise of paper would be delivered @ my door step for one year,but they made me fool, i keep on calling them to find when they will start my product delivery
in spite of calling the complaint #[protected] lodging complaint several time , nothing helped me other than receiving different person name & their mob numbers
ravi kumar- [protected]
saravanan-[protected]...
I am subsriber of the Times of India. The delivery boy who delivers the news paper by keep it on the compound walls. Because of the rainy season the news paper was made wet and dampening for past three times hence I could not read the paper on the paticular days. The same was reported to the local news paper agency say Saravana Agenc, No.8, 7th East Main Road, Gandhinagar, Vellore - 6 they behaved very rude manner...
Am Vijay, I have subscriped for times of india newspaper for the last 2 years. Last year(2008), when i subsriped for the paper(from apr2008 to apr2009) they gave me a book of coupon for each month. My paper was delivered reguarly by that time after getting each month coupon.
In the month of April, i have renewed my account by giving cheque for a year subscription again. they issued a single sheet of coupon saying this is for...
I have taken Times Of India Dhamaka Offer for 6 months subscription and paid Rs. 175.00 on 23rd Oct 2009. Their executive told me that the local new paper distributor will drop paper from 1st Nov 2009 onwards for next 6 months. But I have not received any news paper yet. Everyday I am giving complaint to their TOI Hyderabad office over phone but evertime they assure mw that the paper will be dropped tomorrow.br...
I have subscribed for 1 year & I dont get paper. Every week i get 1 or 2 days & continuously they dont give for 10 days.
I have sent complaints to CRM 20times but nobody is bothered...
I had subscribed TOI for one year from 1st Oct'2008 to 30th Sept'2009 but was not getting the paper regularly though the same vendor RAMU was disrtibuting the paper in the building.I had also not
received the paper for consequetive 2 weeks and had given complain by calling the help lines[protected]/[protected]/[protected] but no action had been taken.Recently I have subscribed TOI sunday times for 6 months dated 03/10/09...
