[Resolved]  TNSTC — misbehavior of driver

respected sir,

i went to cmbt to get bus for my return to trivallur on[protected]wednesday evening 9.30 pm (21.30 hrs).while entering the cmbt terminus one bus passed across me route -97 (from cmbt to tirutani) i show my hands to stop the bus, but the driver has not stop bus .after that i went to platform no 26, 27 where tirutani and trivallur bus stopping .there i cannot find any bus to my route, simultaneously i move to tirupati bus standing platform, there i find three buses standing on there two ordinary buses route no -201 (chennai to tirupati)and one setc bus.while entering to the bus no :tn- o1- n- 1203 route no-201( from chennai to tirupati) the driver who standing on the front steps of the bus ask me where are you going. i replied iam going to trivallur, suddenly he told me not to enter the bus, your bus is on the other side (he shows tirutani bus platform).and i said there is no bus available for my route so i have to use the bus only sir.then he told to me you must wait on the platform.you will enter bus at the time of bus moving from the stand and you must not be seated .i ask the driver why you are telling like that sir.the driver told me that he must gave preference to the ticket Rs-62 only (chennai to tirupathi)not for ticket Rs-17(chennai to trivallur) its my wish only you cant ask any question on me.wherever you go and gave a complaint.on the same time another one passenger named-srinivasan has came and told me he had faced the same problem.while arguing on that issue the driver suddenly use volgour words (you respect will be spoiled, i just beat you on my shoes, unnecessary he scold my family members also.he use very harsh words also.simultaneously the conductor also come and join with him.while arguing the driver he put his hand on my neck and push down from bus.they just try to beat me by calling another two drivers with him. its very shame thing the very bus terminus in asia the driver treating the passenger like this.i totally upset on the drivers behaviour. while complainting the bahaviour of the driver to the time keeper they also told the same dialogue what driver has said, they simply laughing and taking dinner, he cannot response properly to my complaint.nearly i have wait at platform more than 25 minutes (9.35 pm to 10.00 pm when the bus starts) its very big shame for me where the whole passengers in the bus will saw this. KINDLY NOTE:normally the bus will run in the route via(vadapalani, guindy, porur, poonamalee) but the driver will enter through koyambedu market and came through madravoyal, velapan chavadi route.even he cannot go to poonamalee busstand also.only two passengers me and mr.srinivasan only came from chennai to trivallur.he cannot stop even a single stop on the way also.herewith i gave my ticket no-099982, 099983 only. these you will refer on you ticket machine.it shows the driver will totally unfit for the job, he cannot know how to treat the passengers.the department will held full responsible for those things.herewith i request you take steps against both the driver and the conductor who is on the duty of the bus no give above.i expecting some big punishment must be given to the driver, and it must be a lesson to other drivers treating passengers like these.the behaviour of the driver shows the bus and the department is not a public sector.it shows the bus belongs to single person, even in private buses also they are treating very well .expecting your reply on one week with proof .we are ready to come and join your enquiry you made at any time .we will fully co-operate with you. OUR PHONE NUMBERS ARE C.DINESHKUMAR:[protected]
MR.SRINIVASAN :[protected]

cc: TO, THE MANAGING DIRECTOR, TNSTC VILLUPURAM
TO, THE CHIEF MINISTER OF TAMILNADU (SPECIAL CELL)
1. please confirm what kind of action taken against driver
2. is there any rules like that the passenger getting down on the way of the route cannot enter and seated before the bus starts.
expecting you reply soon.