Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Sir / Madam. I am Ramar .g, a registered user of www.tnstc.in.I booked e -ticket on 6-jun-14 from chennai to tirunelveli. Unfortunately the booking didnt happen .But ticket amount Rs.475 has been deducted in my bank account. SETC Customer care does not attending my phone calls. I want my money refunded within 2 weeks failing which lead to leagal action against SETC .

Dear Sir, During Weekends, Sunday there is no buses at all from Tirupattur to Bangalore, where as from Tirupattur to Chennai every 10 mins there is a bus moving as special on sundays, I would like you to please consider peoples travelling to Bangalore also, on sundays, there were very less not even 2 hours once bus moving to Bangalore, even information board officer response is also very bad and irresponsive answers from him. There were lot of ladies, childerens, aged peoples, physically challenged who travels to bangalore on weekends, please consider this appication and look in to thus issue and need an immediate action Thanks & Regards, Naveen

Dear Sir, Sub : Requesting compensation for travelling in Govt AC bus under water drops Myself and my wife both travelled from Thiruvannamalai to chennai(Koyambedu) after completing our Girivalam on 14.5.2014 night ( i.e on chitrapournami day). We caught the Volvo-AC bus ( Reg no. TN-01-N 4852) on 15.5.2014, around 12.50 AM, at the temporarily formed chennai bus stand in Tiruvannamalai. Just before we caught the bus, there was a rain around that place. The problem is that, rain water drops on our seat continuously, right from the beginning, from the Emergency exit window on the Top of the bus at the backside, till we reached the destination. Once we complained it to the conductor, he said, it will stop, dropping after some time. So we continued to travel. But till we reached the Koyambedu bus stand, around 5.00AM, water drops did not stop. I have synus problem. Since I was fully wetted with rain water drops, for four hours continuously, I was severely affected by the sneezing ( synus patient gets) on the next day fully. So, I had an hectic travel on that night. Also I informed the conductor orally, that, I would file a complaint against the authority regarding the event. He also agreed and told me to go ahead. Due to my personal reasons, I could not able to file the complaint immediately. Now, I request you, to register this complaint, and go for an detailed enquiry. Also I request you to pay me, the necessary compensation for that hectic and horrible travel. I also request you to maintain the buses properly, particularly special AC buses which charges double the amount to avoid such horrible travel by the passenger in future. Thanking you Yours truly P Manokaran Avadi [protected] [protected]@gmail.com

on 10.5.14, by 4.32 pm, i boarded the TNSTC Villupuram bus reg.no.TN32 N 3798 at Mariamalai nagar bus stop. Since I don't have change I gave rs.100 to the conductor and asked ticket to koyambedu which is rs.25/-. But to my surprise the conductor scolded me in a very bad manner using unparliamentary words, refused to give change signed in the backside of the ticket and threeatened me if you have guts go and collect the change. I suffered severe mental agony and humiliation because of this. I request you to take severe action against him, compensate for my mental agony and refund my excess fare amount collected and render justice.

i'm catch the bus at 8.30 AM to reach vadalur, i came to catch bus at 5 AM, on 25/04/2014 Morning from vadalur to chennai they are charging hole round amount Rs 116 for all passenger that bus from vadalur depot . I want know this is the bad time to do wright thing (I'm doing voting that is my falut) Thanks Vimal Vadalur

I wrote letter to TNSTC Chennai - Cuddalore managers on 5th Apr'2014 again TN-32- N-3703 conductor. we catched bus at 1.42pm from Tiruvanmiyur but he given chennai ticket instead of tiruvanmiyur ticket, we reached at 5.45pm in cuddalore. also given 1/2 ticket to 2.5 old baby even showed birth certificate. I given complaint to cuddalore bustand TNSTC staff but he told me to write mail to TNSTC manager. Kindly take action immediately . Attached birth certificate & Train ticket and bus ticker for your reference.

Please write back to my mail id. [protected]@gmail.com or [protected].

SIR, I BOOKED two TICKETS from karaikudi to chennai on 16/03/2014. i reached on time and get into the bus but the bus is very bad condition. how to say about seating arrangement if we sit on our seat front seats fall down on my legs whole night.. i complaint about this problem to conductor but he said i cant do anything.. and also i couldn't go bush back also. we very much irritated by this bus route 133UD. we think that UD bus is very clean and give better travell like this bus but now w couldn't walk properly.. both legs are heavy paining so we are going to hospital.. bus route 133UD timing 20.00. My seat no is 25, 26. i booked from tnstc website through online... pl give me the solution. my contact details [protected]

I was travelling on Chidambaram to Thirupattur route bus no.TN23N2058 Conductor no. 70509 Driver no. 40285 at 1.20 p.m on 14/3/2014.I got ticket from chidambaram to thirukoilur .
the bus reached Neyveli at 2.50 p.m. the bus was stopped there for lunch.the driver told that the bus would remain there for 10 minutes.but within 7 minutes the bus left me before i ate.the conductor did not check if all the passengers have got back on the bus.so i had to take another bus for my travel.it also made me reaching my destination late by about 1 hour.i had to pay more for the travel
this a case of clear neglect by the conductor.
so i request the authorities to take action on the conductor and driver of the bus to be punished as per law

respected sir, i am shenbaga moorthy from aruppukottai (12/03/2014)wednesday 9.00am i go to aruppukottai ticket booking counter for reservation to chennai.that is mannual booking not computarized. booking officer will not came for duty at 9.00 AM. but I waited for 11.45am . after that the officer will came . i ask one full ticket for me. And one half ticket for my son (age:3 1/2)the officer told me. i give the ticket to u, but"U occupy only one seat, your son is sidown on the bus floor" OR . "U take two full ticket to chennai, i will give separate seat for your son " I am very wounding for the words. Finally he will alloted the last row seat for the bus.[B]( one full seat and one is dummy seat for center row)[/B] and he will told me "i[censored] dont want u go to private (Amarnath)bus. i am very disappointment. please take action for not continue to another person. NOTE: i dont know the offcier name, because he will not wear the name batch, and he is slightly physically challanged person.PLACE: Aruppukottai TNSTC Chennai Booking Counter

I booked Ultra deluxe bus from hosur to Chennai, instead UD they have given normal bus and they force to travel in the normal bus saying a stupid reason" The bus is full of bugs and it went for service" Every one was fighting but the supervisor is not at all responsible at all... .Since its a sunday night we havent got any another bus and no other option. I cant forget the Night which i travelled in a hell. I never ever go in TNSTC again in, my life for ever.

we travelled Tnstc Erode - bangalore (ordinary) at 16/02/2014 (23:30) timing bus.. They (conductor and Driver) played a song with high sound. all shouted to reduce sound. but no response from them.. we are working people how we go for job next day.. please do the needful to stop the public nuisance. Many Thanks, Gokul Raj.

Dear sir,
The buesses which are coming from madurai depo is not stopping at our village.Today in a emergency situation i boarded a bus from madurai depo at 8.10 pm from cumbum.Douting about the stage i asked the time keper at cumbum whether the particular bus will stop at kottur.He said yes.But after coming a long way the conductor said rhat this bus will not stop at kottur, So he made me to get down at chinnamanor.Your are very much aware that this are does not have train facility too.I also seached the whole bus for a complient number which was un available.So i humbly request you to instruct all viable busses to stop at kottur or display a valid phone no in all the busses. The ticket issued to me to travel from cumbum to chinnamanoor is62643 for rs10, Please look in to the matter at the earliest,

I traveled on[protected]:15 PM from Nagercoil to Chennai by 295UD. The bus left Nagercoil @ 2:15 PM. The bus would have to reach Chennai @ 2:15 AM the next day. But it reached @ 9 AM with traveling time of 19 hours. It was the torture for the passengers. The bus was not in proper condition to ply for long distances.The authorities are requested take action.

Dear sir,

15.01.2014


Today morning i took the bus in punnam chatram for going to karur.The bus fare is Rs 6 i had gave Rs 10 to conductor.He said no change and he will not give balance rs 4 to me.One of my friend also travelling with me he gave correct amount RS 6 to him.THe conductor has much coins in his cash bag.He was not willing to give changes to passengers like me.Many of them said these types of issues abt the conductor.If there is no change means we can tolerate.Purposly he is doing like that to all.Pls warn the transport employee and advise not to use bad words to the passengers.

Bus route ( ERODE to MADURAI )

BUS NO; TN - 33 - N - 2514

Regards
Mohanraj.P
[protected]

on Saturday night at 21.30 11.01.2014, I was travelled from chennai to Kalpakkam, Since there is a stage in kalpakkam, Conductor forced me to buy a ticket to pondy with a fare of Rs, 190.( Actual fare Rs 90) for kalpakkam stage. And I got down at kalpakkam by 23.30hrs. The Bus No is TN-01-7723. This is not fare, I am very disappointed with the poor service. TNSTC please reply to [protected]@yahoo.co.in Thanks Sugumaran Department of atomic energy. Kalpakkam

Dear Sir
My Son was traveling from Tambaram to Thiruvalam ( On the way to Chittoor ) on 12th Jan 2014 at 9.00 AM from Tambaram. But while leaving board also was with Chittoor and nobody informed the bus will go upto Kanchipuram only. But while issuing ticket, Conductor refused to give ticket upto Thiruvalm and informed that the bus will stop at Kanchipuram for a while for change of driver and conductor. Conductor informed all the passenger those who are traveling upto Chiitoor can wait in the bus stand with luggages and children. After dropping the passenger the bus was gone out from Bus stand and it didn't turn up for atleast 2 hours till then all the passengers were standing in the bus stand. After about 2.5 hours the same bus has come back and the conductor changed the board to Tambaram and left bus stand. The entire officials are to be punished for this irresponsible behaviour. No one is responsible for any thing. At Tambaram itself the bus board name was mentioned for Kanchipuram, the passengers should have taken some other alternate source to go upto Chittoor. Who are all responsible for this should be defenetly punishable otherwise I will go to Consumer Court. Already private buses are dominating and if the services are so poor from government then you have to totally close these transport offices.My son spent about 8 hours to reach Tambaram to Thiruvalam with lot of mental worries.

Dear sir, I booked ticket from Chennai to Coimbatore on 15.12.13 at 1730CHEPGT tripcode & Route no is H787 and the is from Chennai to Thrissur bus. And I had my mobile I showed my E-Ticket which had sent to my E-mail Id by TNSTC. But the conductor refused to accept the E-Ticket and he asked me to bring the ticket by taking print out. The departure time is 5.30 PM and I reached bus stand at 5 PM. I went along with my wife also. So I...

Sir, IN my area only one bus at a particular time :-) Special days like amavasai pournami, the buses are not come to village:-:-) All the farmers, busesschool children's depends the govt bus only, BUT THE BUSES ARE NOT COME IN THAT DAYS STILL NOW. SO PLEASE TRY TO UNDERSTAND ABOUT MY PEOPLE'S SUFFERINGS. I HOPE U WILL GIVE A GOOD ANSWER TO ME.And also this only the big obligation from us. Try to change this condition in my area...

Dear sir, I am S.Balaj Prasath, booked a ticket in Ordaniry bus from Salem to Chennai CMBT on the time od departure 23.46 on 3/11/2013 - PNR number : L5992047, OB reference no: OB2290365 - User Id: sbbprasath I have boarded the bus which departure at 23.46 special bus after considering the conductor of bus then after bus departed and reaches Ayodhya patnam conductor examined my ticket and told the ticket is not valid for that bus. Then on enquiring he told that this ticket is valid for SALEM CORPORATION bus and the bus which i boarded is VILLUPURAM CORPORATION vehicle and without any curtosey he dropped in the border of salem district at the time of 12.15 and at that time no any bus facility too. The thing is i have boarded the bus with conformation from conductor only, so explain me that your conductor will treat the passenger with such rude things. So take action over this issue and refund the amount of Rs. 224 in my account on the untravelled ticket basis. Regards, S.Balaji Prasath

I am traveling from chennai to salem on Tnstc government bus PNR no.- T6017984/ trip code- 1120CHESAL. Journey date31/10/2013 departure time 11:20am, route no- 422SPL.
On the half of the way bus driver got sleepy then he gave the bus to conducter to drive. Please verify and take action immediatly It totally appset my mind and full of fear. Thank you.