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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2025

Complaints 4208

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324

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3884

Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ignorance of my transaction problem.

Bus conductor misbehaved and not allowed to travel

Missing laptop bag

Bus not stopped in approved bus stop.

The amount was deducted, but the ticket was not reserved, and the money was not refunded.

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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 203

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Address: Karur, Tamil Nadu

Dear sir,

15.01.2014

Today morning i took the bus in punnam chatram for going to karur.The bus fare is Rs 6 i had gave Rs 10 to conductor.He said no change and he will not give balance rs 4 to me.One of my friend also travelling with me he gave correct amount RS 6 to him.THe conductor has much coins in his cash bag.He was not willing to give changes to passengers like me.Many of them said these types...

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Address: Kanchipuram, Tamil Nadu

on Saturday night at 21.30 11.01.2014, I was travelled from chennai to Kalpakkam, Since there is a stage in kalpakkam, Conductor forced me to buy a ticket to pondy with a fare of Rs, 190.( Actual fare Rs 90) for kalpakkam stage. And I got down at kalpakkam by 23.30hrs. The Bus No is TN-01-7723. This is not fare, I am very disappointed with the poor service. TNSTC please reply to [protected]@yahoo.co.in Thanks Sugumaran Department...

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Address: Chennai, Tamil Nadu

Dear Sir
My Son was traveling from Tambaram to Thiruvalam ( On the way to Chittoor ) on 12th Jan 2014 at 9.00 AM from Tambaram. But while leaving board also was with Chittoor and nobody informed the bus will go upto Kanchipuram only. But while issuing ticket, Conductor refused to give ticket upto Thiruvalm and informed that the bus will stop at Kanchipuram for a while for change of driver and conductor. Conductor informed all the passenger...

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Address: Coimbatore, Tamil Nadu

Dear sir, I booked ticket from Chennai to Coimbatore on 15.12.13 at 1730CHEPGT tripcode & Route no is H787 and the is from Chennai to Thrissur bus. And I had my mobile I showed my E-Ticket which had sent to my E-mail Id by TNSTC. But the conductor refused to accept the E-Ticket and he asked me to bring the ticket by taking print out. The departure time is 5.30 PM and I reached bus stand at 5 PM. I went along with my wife also. So I...

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Address: Sivaganga, Tamil Nadu

Sir, IN my area only one bus at a particular time :-) Special days like amavasai pournami, the buses are not come to village:-:-) All the farmers, busesschool children's depends the govt bus only, BUT THE BUSES ARE NOT COME IN THAT DAYS STILL NOW. SO PLEASE TRY TO UNDERSTAND ABOUT MY PEOPLE'S SUFFERINGS. I HOPE U WILL GIVE A GOOD ANSWER TO ME.And also this only the big obligation from us. Try to change this condition in my area......

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Address: Salem, Tamil Nadu

Dear sir, I am S.Balaj Prasath, booked a ticket in Ordaniry bus from Salem to Chennai CMBT on the time od departure 23.46 on 3/11/2013 - PNR number : L5992047, OB reference no: OB2290365 - User Id: sbbprasath I have boarded the bus which departure at 23.46 special bus after considering the conductor of bus then after bus departed and reaches Ayodhya patnam conductor examined my ticket and told the ticket is not valid for that bus. Then...

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Address: Chennai, Tamil Nadu

I am traveling from chennai to salem on Tnstc government bus PNR no.- T6017984/ trip code- 1120CHESAL. Journey date31/10/2013 departure time 11:20am, route no- 422SPL.
On the half of the way bus driver got sleepy then he gave the bus to conducter to drive. Please verify and take action immediatly It totally appset my mind and full of fear. Thank you....

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Address: Coimbatore, Tamil Nadu

all bus drivers stooping d buses for d passengers but that makes d pedestraints to struggle those who r waiting to cross d roads while crossing as they r stopping d bus before d pedestrian crossings.. if so pedestrients have to wait till d buses taken off though no vehicle behind d bus comes .. but if d bus drivers stop d buses after pedestrian crossings it will be useful for d pedestriants to cross and look any vehicle comes before crossings.....

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Address: Coimbatore, Tamil Nadu

Coimbatore, This morning(19/10/2013), I have boarded at Ghandhipuram in government bus and got ticket to reach GN Mills, I gave the conductor (Rangaraj) 10 rupees as the fare is Rs.4.00. He told that he would give the balance amount later. After few minutes, I asked him the balance 6 rupees but he didn't respond me. The second time when I asked the balance he asked for any change and I gave him Rs.1 and he gave me balance Rs.7 (one...

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Address: Chennai, Tamil Nadu

I had booked ticket in setc, ultra deluxe bus on oct18 2013, fri 9.25pm bus. Most of the seats are damaged and window glasses were broken and no window locks. it was not worth an ultra deluxe . When We asked the conductor about this, he didn't respond at all and refused to give the complaint number. In future pls avoid these buses because they are not safe as well. I have attached my reservation ticket details with a big hope I am writing...

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Hi,
Am Priya .An 18 years old college student from Trichy . I would like to let u know about the incident happened today while travelling from trichy to tanjore . The conductor of the bus ( TN.45.N 1963 ), i have noted him many times while travelling in tat bus . it is an express bus ( kumbakonam ) . He wont give the balance money to the passengers and if they ask for their money he vil start shouting at them as if they had commited...

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Address: Salem, Tamil Nadu

Usually on sundays, From Mettur to Chennai i didn't get tickets. If i go on friday to get ticket for sunday they ask me to come on sunday. if i go on sunday they told all tickets are booked on friday itself. Conductors and Drivers itself giving the tickets to their relatives or known people. Please bring a online registration. This is very difficult for us to get a normal bus and go to chennai. Please consider this as high priority...

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Hi sir Im Manjunath working in electronic city Bangalore . I commute daily using tnstc bus. I dont prefer a ksrtc bus just coZ I wanted my Tn govt to earn revenue. I had a worst experience today when I commute to Bangalore from hosur. I got it in to a Salem to Bangalore bus in hosur. Daily I pay rs 30 for commuting to electronic city Bangalore. But today conductor mistakenly printed a 38 rs ticket for a other passenger in the place of 45...

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Address: Krishnagiri, Tamil Nadu

Hi sir Im Manjunath working in electronic city Bangalore . I commute daily using tnstc bus. I dont prefer a ksrtc bus just coZ I wanted my Tn govt to earn revenue. I had a worst experience today when I commute to Bangalore from hosur. I got it in to a Salem to Bangalore bus in hosur. Daily I pay rs 30 for commuting to electronic city Bangalore. But today conductor mistakenly printed a 38 rs ticket for a other passenger in the place of 45...

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I am traveling in route no 131UD bus from chennai to Arantangi on 7th sep 2013. I would like to appreciate the driver, because of his patience and dedication in driving such a worst bus ever. Also i an not sure how people are commuting in this bus daily which is in terriblle condition. First the bus don't have sackupser on both rear wheels. Second windows are not movable and static. To add pain to the butt when we were traveling it started...

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It is really very poor, bad performance by the SETC site for the last three days (Today is 6th Sept 2013) & this problem still prevails. We (people) are not able to book ticket stating SERVER BUSY, TRY AFTER SOMETIMES for consecutive third day. Also we are not able to compliant about this in toll free number (getting busy tone). What to do now? What is happening in SETC? Are the insider in corporation booking tickets for their convenience...

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I have booked tickets in tnstc through my login on[protected]. one ticket for Trichy-Chennai travel on 6th september (PNR no T5537182) and two more tickets for Chennai-Trichy travel on 9th september (PNR no B5537323). Now i want to cancel both my tickets. Once i logged in to my account... There is no booking history of the 3 tickets i booked. It says no valid tickets available to cancel. I have those tickets in hand.. When i called the customer...

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Address: Chennai, Tamil Nadu

Hi to everyone........ I travelled from chennai cmbt to Trichy central bus stand on 31.08.13 Night 10.30 p.m (from C.M.B.T) to 5.30 am (to Trichy) .. I had an ash color bag with my dresses and M.C.A Tc of Asan memorial college of arts and science and my M.C.A marksheets in that.. I missed all with bag. Kindly provide any help to me. If anybody submit that bag, kindly contact me B.Manivannan MCA Karambakudi [protected] 0r [protected] Those certificates...

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Address: Tiruchirappalli, Tamil Nadu

Hi to everyone........ I travelled from chennai cmbt to Trichy central bus stand on 31.08.13 Night 10.30 p.m (from C.M.B.T) to 5.30 am (to Trichy) .. I had an ash color bag with my dresses and M.C.A Tc of Asan memorial college of arts and science and my M.C.A marksheets in that.. I missed all with bag. Kindly provide any help to me. If anybody submit that bag, kindly contact me B.Manivannan MCA Karambakudi [protected] 0r [protected] Those...

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This is about the poor maintenance of setc ud bus running between Chennai and Trichy. Few of the seats were only in good condition. Some of them are completely broken. The conductor doesn't have a answer, he simply regret. Take some action to look after the maintenance of buses that too running long distance....

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