Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I need a justice

i 28.10.2011 i travel to thalavadi to sathy in thalavadi to coimbatoure bus(8.30am )... the bus is going to on the way of sathy . at time bus is going to meddle of punijure to assanure.. at the time one man reques to stop the bus get inside. but driver is do not stop the bus... people are say to driver and conductor please stop the bus. but they are do not stop the bus.. on same date bus is going to give special stop for two woman get into out side in hassanur . what happen is going there... . conductor name is LAXMIKANTH..

You are at fault and didn't reach on time. You should reach 10 minutes before departure of the bus. Once bus depart on time they are entitled to take back the seat provided to you. Because your ticket becomes invalid if you don't reach on time. No point in chasing by call taxi and its their wish to board you or not. Don't shout at the bus hiding your fault. Be responsible.

Yes. The worst ever bus services from Kalpakkam township. Most of the services are cut down from the bus depot. When asked about a service at a particular time, there is no reply or very rude answer. If the time keepers are not interested in their jobs, they should quit their jobs and find one interesting for themselves. All the buses in ECR are overcrowded most of the times. Is this how it should be for a scientific community which is serving India?

SUB : Compliance againsts Gingee depot driver - Not stopping and used unnecessary words

Sir,

I am vijayakumar working for Siemens Information services ltd at Electronic city - Bangalore.
I was plan to travel from Bangalore to Gingee on 28.08.2011 and thought to have the bus from Electronic city.
On that day around 2.50 pm i reached over there and waiting for the Gingee bus(direct bus- Gingee Depot & Bus No :Tn 32 N 3472).
In the same bus my friend got in at Silkboard and informed to condutor to stop the bus at Electronic city, as five of my friends were waiting there and
he agreed and he himself ask to stop the bus to driver, But the driver didn't stop at electronic city bus stop,
even the bus has more than 8 vacate seats.We all ran to catch the bus while it crossing the stop even other corporation
buses were stoppped there(Salem, Chennai, etc).While the time three more buses are stopped in the bus stop but that driver seen us
and doesn't stop. More than 15 people were waiting for that bus.After crossed that stopping my friend ask to that driver
but that driver scold my friend and the way of treat is not good and he used unnecessary words to him.After Osur only the bus got full if you have doubt please
the report on the day service.

Bus deatils given below:

Bus no: TN 32 N 3472 (Yellow color bus)
Route : From Bangalore to Gingee ( Gingee Depot)
when crossed at Electronic city - 03:25 pm

Because these kind of Employers only your corporation is going down.
For this incident i expect you should take action againts that driver, If you are useless please let me know then ([protected]@gmail.com) i 'll go with my
company compliance assocation. Our company will support these things and take into media too because company has tighlty bond with compliance and anti-corruption association.

by

Vijaya kumar
Siemens - Bangalore

NOT STOPPING IN BUS STOP AND USING BAD WORDS.

BUS NO.TN33N2352.COVAI TO SALEM BUS.IT REACHED KARUMATHAMPATTI AT4.45PM.HE SCOLD IN BAD WORDS WHILE I ASKED TICKET FOR KARUMATHAMPATTI.HE DIDN'TWEAR HIS ID CARD ALSO. I AM A COLLEGE STUDENT.I GOTIN TO THE BUS IN PELAMEEDU.

I just completely agree with the timings and about the conditions of the bus. Its pity on Tamil Nadu government not able to take a serious action regarding this issue in spite of regular complaints and notices from the passengers. And another important thing to mention is about the online booking. SETC, for namesake has a website but why cant it provide an online reservation system for passengers.. ??
SETC officials have something to study from the Karnataka State Road Transport Coorporation (KSRTC) or any other private services ; just an inspection on the timings, cleanliness and the rules they follow on the buses and in maintaining an online booking service, SETC officials can clearly understand why the transport coorporation in Tamil Nadu is running on a loss while KSRTC and private transport is on a huge profit in Tamil Nadu.

Sub: Over speed complaint and miss behave the conductor-reg.
Ref: Ticket No: 242027/11/06/2013, 21:03:57
Sir,
I am working in NLC, on[protected], my self and my son was travelled your bus No TN-32N-3287 from Neyveli to Bangalore for college admission. I have to Reserve the seat No: 40 & 41. I was seated in my allotting seat. On the way of some area was damaged and the bus was jumped. When the vehicle was running after crossing the Tiruvannamalai most road road was damaged for aviation. In this condition your driver was rashly drive the bus without any breaking to the damaged area. In this drive we have to inconvenience for sitting behind the passenger. Some passenger go and ask the driver, sir in this road condition we are not sitting behind the seat, please go slow, to excuse to him. The driver said I have no time to go to the end of the point, this speed will go, we have to reach the end point at proper time. If you have any problem come and sit front any vacant seat. The passenger was came and sit same seat without out any reply to the driver
In this time, the vehicle was running nearby Sengam, again the bus was running rashly and overtaken the entire vehicle, on opposite one vehicle came, our bus suddenly applied the brake, all are come forward hit nose and head. The entire passenger is shouted. Again, he has to refuse the passenger words and drive the vehicle very fast. On the way one up and Down road came, he suddenly applied the brake, and the vehicle jumped to high, my head was hitter to the upper carriage. Suddenly I go and ask the driver, he has to replied, come and sit front, I asked, this is not a word, what we are asking go slow at the damaged area otherwise you tell come and sit front seat. I meanwhile, the conductor came from front seat with rash, (ippa enna pane pora, vandi appadithan pogum, Unnal mudinthal poi complaint sei, engala ondum seiya mudiyathu endru sonar) I asked, sir you are the conductor, you have to adivised to the driver, otherwise you have misbehave me, and unused word you are using. (Yai driver vandiyai niruthu, evan enna seikirar parpom endru drivarai parthu command seithar). Suddenly all the passenger asked, sir leave the matter, further don’t asked anything to the conductor and the driver. You have to report to the transport manager. And then I came and sit my seat. The conductor using vulgar words and say un-respect words. In this words wounding in myself. So, this type of driver and conductor make some problem on the way of travelling and damaged to your transport name. Please take necessary action against the driver and conductor.
Thanking you,
NOTE: (Driver using Head phone at driving) Yours faithfully,
(K.Ethirajulu)

Sub: Over speed complaint and miss behave the conductor-reg.
Ref: Ticket No: 242027/11/06/2013, 21:03:57
Sir,
I am working in NLC, on[protected], my self and my son was travelled your bus No TN-32N-3287 from Neyveli to Bangalore for college admission. I have to Reserve the seat No: 40 & 41. I was seated in my allotting seat. On the way of some area was damaged and the bus was jumped. When the vehicle was running after crossing the Tiruvannamalai most road road was damaged for aviation. In this condition your driver was rashly drive the bus without any breaking to the damaged area. In this drive we have to inconvenience for sitting behind the passenger. Some passenger go and ask the driver, sir in this road condition we are not sitting behind the seat, please go slow, to excuse to him. The driver said I have no time to go to the end of the point, this speed will go, we have to reach the end point at proper time. If you have any problem come and sit front any vacant seat. The passenger was came and sit same seat without out any reply to the driver
In this time, the vehicle was running nearby Sengam, again the bus was running rashly and overtaken the entire vehicle, on opposite one vehicle came, our bus suddenly applied the brake, all are come forward hit nose and head. The entire passenger is shouted. Again, he has to refuse the passenger words and drive the vehicle very fast. On the way one up and Down road came, he suddenly applied the brake, and the vehicle jumped to high, my head was hitted to the upper carriage. Suddenly I go and ask the driver, he has to replied, come and sit front, I asked, this is not a word, what we are asking go slow at the damaged area otherwise you tell come and sit front seat. I meanwhile, the conductor came from front seat with rash, (ippa enna pane pora, vandi appadithan pogum, Unnal mudinthal poi complaint sei, engala ondum seiya mudiyathu endru sonar) I asked, sir you are the conductor, you have to advised to the driver, otherwise you have misbehave me, and unused word you are using. (Yai driver vandiyai niruthu, evan enna seikirar parpom endru drivarai parthu command seithar). Suddenly all the passenger asked, sir leave the matter, further don’t asked anything to the conductor and the driver. You have to report to the transport manager. And then I came and sit my seat. The conductor using vulgar words and say un-respect words. In this words wounding in myself. So, this type of driver and conductor make some problem on the way of travelling and damaged to your transport name. Please take necessary action against the driver and conductor.
Thanking you,
NOTE: (Driver using Head phone at driving) Yours faithfully,
(K.Ethirajulu)

SETC bus transport — Worse travel

I am travelling from ooty to bangalore in SETC right now. I paid rs.280 for my ticket. All o[censored]s in the bus are disturbed extremely by some kind of bed bugs. My hands, neck and other skin are swolen; all o[censored]s are. Everyone here is very irritated. Couple of foreigners are more affected and they are standing for the whole travel now. Poor conductor! Bus number is TN43 N 0448.
Now we are travelling with lights on and windows open. But no sleep:-(

-Posted from mobile.

I have booked the Air bus ticket @ Hosur on 19/11/09 for Hosur to chennai on 20/11/09 @ 10.30PM S.No 23, 24, 25 and Chennai to Hosur on three tickets on 22/11/09 @ 11.30PM S.No 14, 15, 16 in the name of Balakrishnan, but unfortunately I missed the ticket on 20/11/09 @ 8.35 PM for both. Susequently I enquired and requested the person available at counter " His behaviour is very worst and there is no proper response" even I have given a letter for missing the ticket with address proof

Finally I have cancelled my trip and my lose is Rs: 1100 with a lot of pain in my health

First thing the management itself is very poor - Why they are not collecting the house address
This type of incident, they really like to collect the money from others

Now a days train and Air journey is very comfortable and the response is very good



Very sorry

Thanks,

V.Balakrishnan

Respected Sir

I was traveling from Coimbatore to Bangalore every week end in KSRTC with the same cost as SETC their timings, politeness of driver and conductor is very good . But In SETC only dogs can travel

This week I was traveling in a busTN 01 N 7441, from coimbatore on 13/11/2011. Only driver and conductor were sleeping.Nobody in the bus slept.

Full of bugs, I cant close windows, driver and conductor are not at all polite and they are not at all switching off any lights but driver and conductor were sleeping and using cell phones full night

Finally I am telling IN SETC only dogs can travel human beings cant travel

I am a BP patient I did not sleep . I am going to take off to the office I never experience any issue in KSRTC

Diz is Lawrence from Bengaluru,

I'm fed up with TNSTC Salem guys, Tnstc salem covers the route of Bengaluru to Salem and also Salem to Madurai. The most slowest drivers are these people only. They took 6 hrs for salem to Bengaluru (just for 200 Kms). You see KSRTC also have their services to Salem to Bengaluru. our Tamil nadu people are waiting for KSRTC and then travel in their buses, eventhough our buses 2 or 3 already in the counter and waiting for their time. Why people like KSRTC. because they takes only 2.30 hrs or 3 hrs to reach Salem to Bengaluru. What our TNSTC salem buses doing is going to all the district bus stands and the horrible in thing is going to all the villages including Omalur, kaveripattam, Soola giri, rayakoottai... What is this? This is not a Express Service. Town bus service. The stupid Salem depot management never took any action for this.

You See! one important this is Our buses are not running successfully inside karnataka. (For Example, 1 year back salem depot run one Salem to Shimoga service. But finally this was going under loss and finally the salem depot terminated the service.). But their buses running more successfully inside Tamil nadu. how? All people are working in IT & Software. They want to save time and go early to Bangalore. On Monday morning 6 O Clock they catch the KSRTC bus and by 9 or 10 am they get inside their Offices. Their KSRTC takes only 3 hrs. The salem TNSTC manage does not have services of BYE-PASS RIDER Buses. only one bus doing the BPR service.

You See! Even NWKRTC has its service from Salem to Davenkare in Northern karnataka. In addition to that Rajahamsa, KSRTC have their services from Salem to Bengaluru. I've visited so many times in Monday morning in Salem bus stand, people are waiting and then take KSRTC.

The Solution is: on Monday and Week-end and Festival times TNSTC salem must opperate more BYE-PASS RIDER Buses. Then only we can compete these KSRTC buses.

In Tamil Nadu more BYE-PASS RIDER buses are operated by TNSTC - Nellai and Madurai Division.
From Madurai to Tirunelveli every 1/2 an hour you can get one BYE-PASS RIDER. TNSTC nellai and madurai doing their excellent job. And this attracted south people and many are using these buses. Now-a-days people prefer BYE PASS RIDER buses than Private buses.
I travelled so many times. BYE PASS RIDER even overtakes all the ordinary private buses, SETCs, some times SHARMA, VIVEGAM volvo buses also. Its hard to believe. But happened.

So south side no problem. But still North is fully ruled by TNSTC Salem upto Bengaluru. When these Salem depot operate more BYE-PASS RIDER Buses?. when these people will have the wisdom to operate these services?.

Please operate more BYE -PASS RIDER services from salem to Bengaluru. Then only we can catch our people. Otherwise KSRTC is planing to operate more services from salem to bengaluru in 2013. If they do it, then Surely TNSTC salem is going to be under loss. Then they can run Town-Bus service from Salem to Bengaluru.

DEAR SIR,
I am A.SATHIK from BARGUR. Daily i am travelling from BARGUR to SUBEDHARMEDU AT 8'O' clock. In that time one town bus B28 was there today i came in that. The conductor CHITTHAN told me tomorrow onwards you don"t come in this bus this will not stop there, you take KAKC(Private bus). Today 3rd time he is telling like that sir.
Please take action for tha sir., ,

by
A.SATHIK,
[protected]@gmail.com,
Mobile no: [protected].














9

Hi, you can't blame the employee here. Its 200% your fault on. While booking any ticket, you should check the date, time and the route before you leave the counter. We can tell our problems if some one cheated us, but this is our careless mistakes and nobody else can take the resposibility...

Rajesh