[Resolved]  Toyota Fortuner — lack of

I have a very similar experience as most people here on this forum. I have a bunch of grouses..

- I booked my car two months before the launch. It took several months and pursuing to get an allocation done. I believe allocations happened out of order.
- When I finally got my vehicle in Feb this year, I was told that the price has increased and was made to pay more. I protested that it is not my fault that Totota is delivering late. It's toyota's fault. But the dealer said he was helpless. I asked the dealer for a written explanation from TKM. It still hasn't happened.
- The Brakes for the vehicle are very soft and you feel very uncomfortable at even 60 KMPH, since it takes a lot of time for the brakes to work. You literraly have to press the pedal hard to get the vehicle to slow down and lot more to stop it. On the first service I asked them to fix the brakes, they adjusted it a bit but hasn't helped that much.

Please let me know if we are going to jointly file a case against Toyota on this.

The brakes are better than before, so if you have cancelled, i think you may regret

I have purchased toyota fortuner from Redient Toyota, Ludhiana, Punjab in September/09. I totally agree that the vehicle has a major breaking problem. I have escaped from accident at least four times in my total 4500 Kms run. I have already told to the dealer about this problem but they have no satisfactory reply. In my opinion Toyota Fortuner is a bad product like old wine in a new bottle but you can't blame the Toyota people as they know that the life in India is very cheap.

I request you all to forward the complaints to our law firm Id ie [protected]@gmail.com . We are in the process of initiating a legal process & the legal notices have already been served against the Toyota Kirloskar Motors for the defect in breaking system and a second major defect in the SRS Airbags which don't open in case of a head on collision.
Your data will help in preventing the country from going to these East India Companies once more
Please give the info as described in the format below
Name /Address of vechile (Toyota Fortuner) owner
Contact Number
Problem in the Vechicle
Any written complaint in lieu of the problem notified
Any remarks in the service book showing the rectification of the said complaint
Name of the dealer from whom the vechicle has been purchased

here's a true story ...

all Fortuners manufactured post March 2010 have "ZERO" brake problems, i bought one a week back and the Brakes are perfect, i took it to 160, and the brakes work absolutely fine.

I completely agree with all the other statements made by everyone here, and i do feel sorry for you guys as you spent the same amount of money, but the bitter truth is that all new fortuner's from here on would have very good brakes, and zero problems

Kartik Rao
[protected]@gmail.com

hi kartik i think u r trying to boast toyota's name. i hope so since i took my fortuner tn 02 ak 6999 on april 5.n our vehicle was allocated one week prior . but as u say my cars brakes r not perfect.. i think it needs to be improved more.since when i pressed the brake at 120 the car started sinking. and by gods grace my whole family got escaped without any damage to us n car.. so if there is any possiblity that i can have better braking system pl lemme know
thanking you,
sheelan thangavelu

hi sheelan thangavelu

im not a memeber of the toyota fan club or i love toyota fortuner :), im just an average joe.

i gave you my point of view of what i think of the current situation, i agree that the car had terrible brakes before, but mine work just right, the guy at the dealership told me that all cars post march or april would have better brakes,

so mine just feel right, i have zero problems (our more than welcome to take my car for a spin)

Kartik rao

I'm Rakesh Malhotra from Chandigarh and i bought my fortuner on 12th Jan. 2010 Registration No. is CH01AB-2222 and i am facing the break problem and I complaint many time to Globe Toyota Dealor in Mohali Punjab I told the service executive that the brakes dont work properly but they repair it 4-5 times but its not working proper till now.after that i make complaint to owner but i dont get any response from them.i fear that the brakes are not capable of handling such a big car even at speeds of 70-80kmh! We would highly appreciate if the company sends us the status of our vehicle.


Rakesh Malhotra

Mob :[protected]
Chandigarh
email id : [protected]@gmail.com
[protected]@yahoo.co.in

Hi all,

I have bought a fortuner in March 2010, its without ABS, brakes are very bad. on sudden braking, the front wheels jam, while the rear moves freely (the brake might be working little less on raer wheels, but what I see, no tyre marks on road for rear wheels). Checked with Toyota workshop, they say it is designed like this to not skid sideways ! ! What I have found that due to jaming of front wheels and with free rear wheels the vehicle slips more due to all weight pushing it forward. I have asked the workshop incharge that if this technology is so good, show me any single car from Toyota or any other brand using this technology, anyhow he has taken the car for 3 days, lets hope. Anyone has suggestions ?

Hi friends,

Toyota's has recalled more than 3lakh cars world wide related to brake problems, un attended acceleration, engine components, axle, floor mat, abs system problems etc.So it is not a problem faced by a particular model (Fortuner.) They have different problems across their whole range of vehicles world wide.A company (former world no1 ) which was once known for its ''quality and reliability'' is phasing these problems.If the companies real motive was to produce ''reliability'' products they would have acted briskly instead of hiding their problems.It is a bad move from the company which has questioned their reliability.So they are selling inferior quality products in developing countries where consumer law is weak.

THEIR LOGO HINTS THIS

"MOVING FORWARD" "DON'T TRY TO STOP"

Fourtuner : Is a sub standard product...selling on the brand name.

The steering wheel is so slim that it feels like a cheap car.

The gear stick reminds of old BEST buses or trucks.

The Brakes will need assistance o[censored]r shoes to stop or practise having ur balls in ur mouth.

I was really really disappointed after the test drive...i so much wanted to book one.

Its for all those who have never driven a real SUV. Scropio is far superior.

This nikhil b krishnan dont know anything...If we call him with any complaints and servicing.he will make fun at us..lot of consumers have complaint against him..he is very bad in his behaviour..I request to the toyota people to change him form his position

Please check my issues and comments here

http://www.4wd4all.com/forums/showthread.php?805-Toyota-Fortuner-amp-Uttam-Toyota-forgets-quality-and-service/page2

DEAR FRIENDS

BREAKS ARE THE MAJOR DEFECT IN TOYOTA FORTUNER MY VECHILE IS DRIVEN 8000 km

MY REG NO IS : DL4CNE4639 WE are siiting on the death machine either we will die or kill someone.
i would request all the fortuner holders to lodge indiviual case in the court against the company that they selling vechicles in the market without breaks.[In my language death machine]
company is very well aware of the problem, instead of rectifing the problem or stopping the producting
their main aim is to sell the vehicle and collect the money if someone dies company is least bothered . inspite of so many complaints against the vechicle how did the company get the approvel to sell the vechicle .company is only intrested in making money because they know in this wilderness nobody will listen to the complaint of the customers.Toyota Japan should be ashamed for what they are doing in india.

DEEP ARORA
[protected]

I have the same experienced, i had a crashed accident last January 10, 2012 and i'm driving a Toyota Fortuner 2012 at 10km/hr when suddenly the breaks failed. I made a complaint against the toyota philippines but they said its not their fault. Its very DISAPPOINTING!!!

to
reg- fortuner MP07 E0011
I have sent my car for company front glass on 1/6/12. company was recived by company but i am not propar responce from company on 2/6/12 constentaly askingly about of my car and billing. so i may sent many but not got proper responce from the company.
we are sorry to inform me that what type of service is is provide to me at gwalior office.
Rakesh Mangal

I have Booked the Fortuner car in the month of June 2012 but till now I haven't got my car after making Full & Final Payment. Nobody from Galaxy Toyota respond to the mails properly. They just fool their customers by making fake promises. They are providing worst services compared to any other Automobile companies. I think that the company which speaks very highly about customer care & satisfaction had not even replied the mails. If this continuous to happen then the customer will start losing its faith.

Hi all.. I am Santosh Mulik from Pune.. I have Toyota Fortuner of Jan 13 new model.. I recently i have claimed insurance for bumper change and silencer part.. For that i sent the car at Dsk Toyota, Bavdhan service (one of the biggest service center in India), Pune.. They didnt take it seriously at first for silencer part and keep experimenting for if its Necessecity to replace in Insurance.. Though my Insurance is cash-less and 0% depreciation.. They took around 10-15 days for replacement.. After that they only deliver the car to my home (which is about 10 kms from their service center). I have 3 more cars so i use fortuner only for long rides so i didnt even unlock it for 3 days. On 4th day it coud'nt get opened by remote only. I tried manually by key and saw that lights are off and horn not working.. I called same Dsk toyota service and they didnt response me well.. Atlast i called Toyota Road Assistance and they took my car from home by crane saying 'Battery is dry'.. and now after 10-15 days they are replying that battery has failed totally and cant replace as it passed 1 year of warranty also saying we are not at all responsible at all.. Please mail me for any suggestion on santosh.[protected]@gmail.com

SORRY FOR CAR MODEL... IT HAS PURCHASED ON JAN 2012

TOYOTA IS IN HIGH SALE JUST BECAUSE OF ITS NEW LOOK BUT THE CAR IS HAVING A SERIOUS BRAKE PROBLEM.
IT IS BASED ON TOYOTA HILUX PICKUP TRUCK PLATFORM. FORD ENDEAVOUR, CHEVROLET CAPTIVA, AND PAJERO ARE MUCH BETTER THAN THIS RISKY FORTUNER