[Resolved] Toyota Innova — responsibility of showroom authority and lack of quality | |
To, Concerned Authority, Toyota Kirloskar Motors. Dear Sir, Dear sir, As iam unsatisfied with Radha Madhav Toyota showroom,Prasadam Padu, Vijayawda,Andhra pradesh behaviour towards coustomers.My vechicle met with an accident on[protected] ,the immediate next day we went to showroom i.e, on[protected] at 11:15 AM.we approached HCM/SM of showroom and explained our problem and asked for estimated cost .RAMESH the body and paint advisor endorsed well.And we are approaching them daily through phone ,but he is not answering, we came to know that till now he hasn't prepared estimate cost also.Regarding radha madhav toyota service is not good to be frank it is worst, iam tellin this as per my experience since years.And we are waiting for reply and please take immediate action ,other wise we will contact high authorities. Waiting for your reply, yours truly, B.Ramanjaneyulu, phone no. [protected],[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
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To,
Concerned Authority,
Toyota Kirloskar Motors.
Dear Sir,
As i was unsatisfied with Amana Toyota Showroom in Kanur.My vehicle kept for service and my vehicle has some complaint in stairing while driving in rough road, after i got my vehicle the complaint remain same ;then they put wheel cap disorderly so that i suffer lot of problem while driving.kindly do some fever for me in next service for smoh running
Thanking you.
Concerned Authority,
Toyota Kirloskar Motors.
Dear Sir,
As i was unsatisfied with Amana Toyota Showroom in Kanur.My vehicle kept for service and my vehicle has some complaint in stairing while driving in rough road, after i got my vehicle the complaint remain same ;then they put wheel cap disorderly so that i suffer lot of problem while driving.kindly do some fever for me in next service for smoh running
Thanking you.
To,
Concerned Authority,
Toyota Kirloskar Motors.
Dear Sir,
My self Vimal Bhajikhaw and i am from Surat, Gujarat.
I have Toyota Innova with the registration No. GJ-5-CJ 6847 purchased on 15/01/08 from Nanavati motors (Plot no. 220, behind Raj Hans cenema, Piplod road, Surat) costing Apprx.11 lac rupees.
I sent my car to Nanavati motors for general check-up on 13/11/09 and they found problem in foundation busing.
I said to replace busing and they replied that we did not have any parts and will ask for related parts from some where else.
After almost waited for 1.5 month, i sent my car again for replacement of bussing and they again replied the same answer that they don’t have any parts and all of that...
I think they are not working properly and UN necessary harassing the customer.
They have to tell the reality to customer and they should have those parts otherwise what is use of being work shop without any parts.
Apart from that their service is so poor and people are very lezzy.
I have two of Toyota Innova cars and after having this experience, I am thinking to sell my both of cars because service provided by them is of very lower level as compare to other company service outlet in Surat city.
Maruti, GM motors, Tata all have very good service station and work shop and its upto you to take some important step to keep Toyota alive in Surat city.
Please take some corrective action and preventive action because they are spoiling Toyota name and image.
Thanking you,
Vimal Bhajikhaw
Mob no. [protected]
Concerned Authority,
Toyota Kirloskar Motors.
Dear Sir,
My self Vimal Bhajikhaw and i am from Surat, Gujarat.
I have Toyota Innova with the registration No. GJ-5-CJ 6847 purchased on 15/01/08 from Nanavati motors (Plot no. 220, behind Raj Hans cenema, Piplod road, Surat) costing Apprx.11 lac rupees.
I sent my car to Nanavati motors for general check-up on 13/11/09 and they found problem in foundation busing.
I said to replace busing and they replied that we did not have any parts and will ask for related parts from some where else.
After almost waited for 1.5 month, i sent my car again for replacement of bussing and they again replied the same answer that they don’t have any parts and all of that...
I think they are not working properly and UN necessary harassing the customer.
They have to tell the reality to customer and they should have those parts otherwise what is use of being work shop without any parts.
Apart from that their service is so poor and people are very lezzy.
I have two of Toyota Innova cars and after having this experience, I am thinking to sell my both of cars because service provided by them is of very lower level as compare to other company service outlet in Surat city.
Maruti, GM motors, Tata all have very good service station and work shop and its upto you to take some important step to keep Toyota alive in Surat city.
Please take some corrective action and preventive action because they are spoiling Toyota name and image.
Thanking you,
Vimal Bhajikhaw
Mob no. [protected]
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