[Resolved] Tradus — Defective product

dreamswood4u

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana

Hi,

My name is Dawood Khan.I ordered Vodafone K3770-Z Data Card from tradus on 22 dec'12 under order nos. 6922618, 6911532 & 6924704 & sub order IDs 7236135, 7249836, 7252378 respectively.
I received the order on 31st Dec'12 or 01 Jan'13,however the same day I found the product is defective & I went to the vodafone store as well & after checking their IMEI nos. they said these cards does not belong to our circle & are not in their data base as well.They said these are duplicate devices & told me to return it to the seller.I again mailed tradus as well as seller.I tried to call tradus on [protected] & seller as well on [protected],however no response from both till date.The seller doesnot pick the phone.I tried to call him 100 times.But no response.
I am attaching screenshots of my emails & orders as well for your reference & hope you will help in resolving my issue ASAP.
As these companies make people fool by showing ads on TV .No.1 online shopping store but only cheat the people.

I tried to send you the screen shots of my emails & tradus orders however the excel file format is not supported.

You can check these on tradus.com in my order status. You need to enter the order nos. 6922618, 6911532 & 6924704 with my Mob.no. [protected] so that you see yourself.

Thank You.

Regards.

Dawood Khan
[protected]
[protected]@aol.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

bharadwajmp

from Kodungallur, Kerala

Dear Nancy,
With reference to the below e-mail I regret to inform you that the damaged product are still lying at the shippers address. Such an exorbitant delay in resolution of complaints really challenging your integrity. Please advice your further course of action.

Bharadwaj

From: Customer Care
Sent: Sunday, June 17, 2012 4:23 PM
To: Bharadwaj M.P.
Subject: RE:'Tradus=295-294' Customer feedback: Order Status

Hi Bharadwaj,

Good Afternoon.

This e-mail is in regards to Combo Of Laptop Backpack and IT Accessories, Item ID: 2261259 that you have ordered on[protected] we have arranged reverse pick up of your product through Blue Dart from your shipping address. Please rest assured you that the courier person will not charge any fees. Once you hand over the product to courier agent, please inform us with AWB no. which will help us to track the shipment and provide you a faster resolution.

For further assistance, please write to us.

Regards,
Nancy
Customer Care Executive,
Tradus Customer care Team,
www.tradus.in

premkumar_anbu

from Mumbai, Maharashtra

Hi Beware of tradus.com,

I bought a memory card (Samsung 8gb) from tradus.com from the seller HIMAX TECHNOLOGY. They delivered the product without any warranty card and the product is not working at all. I have sent many emails regarding this to both tradus.com and the concerned seller, but there is no response. The only response from website is to go to the nearest service center. But before buying the product they are advertising that there is a 15-day return policy for all products, but they are cheating. Very very poor customer service, they don't even have a TOLL FREE number. So, please donot buy products from tradus.com.

Order No: 6074589.

meena yogesh

from Nagpur, Maharashtra

hi my order no 7720304 i was order vox bluetooth but this is the defective ans i was sent you defective product on 28 feb by courier and my courier charge Rs85 but today 22Th march not found my product

i want my courier charge and product

yogesh meena

meena yogesh

from Nagpur, Maharashtra

i had purchaged a vox universal bluetooth haadset tradus.in on line shopping on 19th feb. my order no 7720304.
i was receive the delevery but this the defective product i was complain the seller they are tell me sent this product we change the product . i was sent this product on my courier charge . but they are not sent my product or my money .i was very dissappointment all of this
my product Rs 349+ courier charge Rs 85 total rupees 434

plz refund my money

i was sent you defective product photo and courier charge slip photo

Allahpitchai Rawther

from Kovilpatti, Tamil Nadu

I have ordered a Black berry phone with tradus.com. Up on order no. 9500130_01 I have received the order on 29th of June. But the piece is found to be defective and did not meet up with the specs. The touch screen is not working and it is too shakey and unable to browse any menus properly. There is no complaint registration procedure. Contact nos. given all are fake and no number exist. This a planned fraud. Please take necessary action.