[Resolved] Trai — Useless SMS trade tips | |||
I am receiving unsolicited SMS to my mobile No. 0 [protected] from 555630,[protected]Dr Batras, LM-Live Tips, LM-BestCal, TD-TECFUNDA, I have contacted Air Tel they trying their best But also say its your responcibility too. Amit Devi [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Airtel — Useless SMS trade tips
I am Still I am receiving unsolicited SMS to my mobile No. 0 [protected] All today 30/10/10from
555630 @ 11.00 AM,
[protected]Dr Batras @ 2.11 Pm,
LM-Live Tips @ 12.33 PM,
LM-BestCall @ NOT YET ,
TD-TECFUNDA @ NOT YET ,
I have contacted TRAI they trying their best
But also say its your responsibility too.
Thank for your Call back Yesterday but the problem ISN'T solved
Amit Devi [protected]
STAY AWAY FROM MTS
i took a mts data card paying rs 1900 through one of their distributors who had set up a stall on the way to itpl. he told me you pay the money and he could activate the card in fifteen minutes .he said he would come near me office the next day and collect my documents . next day he didn't come .he requested me to email the scanned copies of the photo, id & address proof.by the weekend he i had sent him the documents . he responded by the next Monday saying the the scanned doc were not clear as he could see the face clearly . he started asking me to send a color scan of my pan card . i was not comfortable about this . so he got my connection cutoff around 18th oct siting non submission of documents .later i forwarded a pdf copy of my voter id card . he again said this was not clear .around 27th of oct i send them a colour scan of my pan card & voter id . it was reinstated on 26th after a lot of complaining . again on 28th it was again cutoff stating that office was yet to receive documents . The connection is still down .i am fedup with mts . i dont know how to get a refund from Mts . data card can be very slow and many times it tend to give message that sites are not accessible they are taking any signatures from customers
i took a mts data card paying rs 1900 through one of their distributors who had set up a stall on the way to itpl. he told me you pay the money and he could activate the card in fifteen minutes .he said he would come near me office the next day and collect my documents . next day he didn't come .he requested me to email the scanned copies of the photo, id & address proof.by the weekend he i had sent him the documents . he responded by the next Monday saying the the scanned doc were not clear as he could see the face clearly . he started asking me to send a color scan of my pan card . i was not comfortable about this . so he got my connection cutoff around 18th oct siting non submission of documents .later i forwarded a pdf copy of my voter id card . he again said this was not clear .around 27th of oct i send them a colour scan of my pan card & voter id . it was reinstated on 26th after a lot of complaining . again on 28th it was again cutoff stating that office was yet to receive documents . The connection is still down .i am fedup with mts . i dont know how to get a refund from Mts . data card can be very slow and many times it tend to give message that sites are not accessible they are taking any signatures from customers
STAY AWAY FROM FROM AIRCEL
i have purchased aircel sim from dealer thakuya provision store paying cost of sim and first recharge of 123 rs on 24.11.2010.
Sim was activated on 28.11.2010 but after 2-3 days i recieved message regarding non reciept of documents from company,
I intimated the dealer twice by phone.
the sim was deactivated and the outgoing and incomming calls are barred by the company.
SINCE THE PURCHASE I HAVE SUBMITTED MY ID AND PHOTOGRAPHS THREE TIMES TO THE DEALER BUT THE SIM IS NOT YET ACTIVE FOR NON RECIEPT OF DOCUMENTS.
CUSTOMER CARE RESPONDS FOR NON RECIEPT OF DOCUMENTS AND SAYS ONCE THE DOCUMENTS ARE RECIEVED THE SIM WILL BE ACTIVATED FOR THAT CUSTOMER HAS TO GO TO DEALER AGAIN AND AGAIN TO LET HIM SEND THE DOCUMENTAS TO THE COMPANY, COMPANY HELD NO LIABILITY FOR HIS DEALER NETWORK.
DEALERS ARE FREE TO DO AS THEY LIKE COMAPNY IS NOT RESPONSIBLE FOR THE SAME.
CUSTOMER IS THE ONLY PERSON WHO IS LIABLE TO GET HIS SIM ACTIVATED AND HAS TO BE BEHIND THE DEALERS NOTWORK AS COMPANY IS ENJOYING THE REVENUES FROM TTHE CUSTOMERS AND HAS NO LIABILITY.
I SUGGEST ALL THE CITIZENS NOT TO GO WITH SUCH A FRAUD COMPANY WHERE THERE IS NO LIABILITY OF THEIR DEALERS NETWORK APPOINTED BY THEM.
AJAY KUMAR KAUSHIK
[protected]
AIRCLE MOBILE NO-[protected]
i have purchased aircel sim from dealer thakuya provision store paying cost of sim and first recharge of 123 rs on 24.11.2010.
Sim was activated on 28.11.2010 but after 2-3 days i recieved message regarding non reciept of documents from company,
I intimated the dealer twice by phone.
the sim was deactivated and the outgoing and incomming calls are barred by the company.
SINCE THE PURCHASE I HAVE SUBMITTED MY ID AND PHOTOGRAPHS THREE TIMES TO THE DEALER BUT THE SIM IS NOT YET ACTIVE FOR NON RECIEPT OF DOCUMENTS.
CUSTOMER CARE RESPONDS FOR NON RECIEPT OF DOCUMENTS AND SAYS ONCE THE DOCUMENTS ARE RECIEVED THE SIM WILL BE ACTIVATED FOR THAT CUSTOMER HAS TO GO TO DEALER AGAIN AND AGAIN TO LET HIM SEND THE DOCUMENTAS TO THE COMPANY, COMPANY HELD NO LIABILITY FOR HIS DEALER NETWORK.
DEALERS ARE FREE TO DO AS THEY LIKE COMAPNY IS NOT RESPONSIBLE FOR THE SAME.
CUSTOMER IS THE ONLY PERSON WHO IS LIABLE TO GET HIS SIM ACTIVATED AND HAS TO BE BEHIND THE DEALERS NOTWORK AS COMPANY IS ENJOYING THE REVENUES FROM TTHE CUSTOMERS AND HAS NO LIABILITY.
I SUGGEST ALL THE CITIZENS NOT TO GO WITH SUCH A FRAUD COMPANY WHERE THERE IS NO LIABILITY OF THEIR DEALERS NETWORK APPOINTED BY THEM.
AJAY KUMAR KAUSHIK
[protected]
AIRCLE MOBILE NO-[protected]
Hi,
I am Shubha Brota Raha from Bangalore. I bought an MTS blaze data card and have suffered invariably since then. I Had submitted my DL xerox as id proof on the day of the purchase of MTS Blaze (mdn no: [protected]). I recd. a call after few days intimidating that the photo was not clear in the xerox and that I needed to submit some other identity proof. No executive from MTS came to my place and instead, blatantly sent one gmail id for me to send the id proof. How do I trust that the guy calling was genuinely from MTS (the email id sent was a gmail id and not an MTS official e-mail id) ?
So I didn't send across my passport xerox.
In the mean time the connection was barred without any prior info and then nobody cared to call to provide post-disconnect info/assistance also. Its me, who found out from the call center that the connection was barred.
On the eve of 16th Feb '11, I recd another call asking me to submit an id proof and I was told that if I do submit by the end of day, then connection would be restored by the morning of 17th Feb. I submitted the passport xerox on 16th Feb at 10pm. As of now, half of 21st Feb has already passed away and connection is still not restored.
Is this how the customer care division of Shyam telecom operates? I wish to escalate this issue to TRAI authorities and await their intervention to offer me justice.
Rgds
Shubha Brota Raha
+91-[protected]
[protected]@simbustech.com
I am Shubha Brota Raha from Bangalore. I bought an MTS blaze data card and have suffered invariably since then. I Had submitted my DL xerox as id proof on the day of the purchase of MTS Blaze (mdn no: [protected]). I recd. a call after few days intimidating that the photo was not clear in the xerox and that I needed to submit some other identity proof. No executive from MTS came to my place and instead, blatantly sent one gmail id for me to send the id proof. How do I trust that the guy calling was genuinely from MTS (the email id sent was a gmail id and not an MTS official e-mail id) ?
So I didn't send across my passport xerox.
In the mean time the connection was barred without any prior info and then nobody cared to call to provide post-disconnect info/assistance also. Its me, who found out from the call center that the connection was barred.
On the eve of 16th Feb '11, I recd another call asking me to submit an id proof and I was told that if I do submit by the end of day, then connection would be restored by the morning of 17th Feb. I submitted the passport xerox on 16th Feb at 10pm. As of now, half of 21st Feb has already passed away and connection is still not restored.
Is this how the customer care division of Shyam telecom operates? I wish to escalate this issue to TRAI authorities and await their intervention to offer me justice.
Rgds
Shubha Brota Raha
+91-[protected]
[protected]@simbustech.com
Hi..! My name is Sohan Zade, and native of nagpur region. i had registered for the D & D i.e. do not disturb services but still receives lots of trade calls and SMS's daily.. i had asked about it to my service provider Reliance but their approch towards the issue is like helpless frog.. Specially about work from home trade calls and sms's ..
Sohan A. Zade.
([protected])
Sohan A. Zade.
([protected])
All,
I wanted to draw your attention towards a complaint which really needs your intervention. I am a postpaid mobile user under the numbers 9811XXXX53 and 9971XXXX07 from about a month now and the services which are been provided are really pathetic. To start from:
1. Both the two numbers are owned by me and i gave the same documents intially before activation of the numbers but the name of mine is different on both the numbers.
2. The current month bills which are generated for both the numbers are imaginary. Both the numbers are charged for CUG useage which is free as per the plan deal, also calls to all india toll free numbers are been charged and the discounts which i was supposed to get are not given, and i have been charged for the usage of GPRS services which i never used.
3. No one is there to help, everyone seems to run away from there responsibilities. I have called up customer service several times and most of the times calls are being disconnected by the agent, else they put the calls on hold for as long as 20-30 mins during which any customer will disconnect the call out of frustration. Even, no one is able to help us with the general queries and direct me to the Regional manager of mine for anything or everything.
4. Due to problem discussed in point 2 i called up customer care on May 08, 2011 and spoke to Nitesh Chaudhary in retention team as i didn't wanted to keep the numbers but he ensured me that he will escalate the problem and i will get a call back within 72 hrs. Till today on May 12, 2011 i haven't got any call from vodafone, nethier phone was switched off nor was out of coverage for a second during this 72 hrs. Today when i called up customer service i spoke to Ajay who put me on hold again for more than 25 mins in a call of total 28 mins and forcefully i dropped the call and called up again when Kapil Dev picked up the call, again i told him to transfer the call to retention department, again he put me on hold and returned back to told me that no one is ready to take my call in the retention department and again i will get a call back in 24 hrs. Out of helplessness i wanted to speak to the floor supervisor again i was ut on hold for another 20 mins and Himanshu the floor supervisor spoke to me and told me to contact my RM or mark a mail to corporatre mail id.
5. I am useing same plan in both numbers, the billing dates and billing cycles are also the same but the way bills are prepared are different.
The due date of my bills are May 16th 2011 and i will not pay even a single penny untill these bills are corrected, nethier will i pay any late fees on any of those.
I regret to say that the customer service department of the the company is really worth nothing and the agents and supervisors never tries to resolve the problem but yes always adds to the frustration of the customer. The services are below standards. No policies and proccedures are followed on calls and it seems that members of the quality department have been given a long leave and there is no one to keep a watch on the techniques and measures used by the agents and supervisors on the call.
I really feel like i have done a crime by taking one new number and getting one number ported into vodafone. I am just waiting for my 90 days to complete so that i can port out of vodafone.
Its my sincere request to you to kindly look into the above mentioned concerns ASAP and please help me a way out of this vicious circle.
Thanks,
Gautam Chhabra
I wanted to draw your attention towards a complaint which really needs your intervention. I am a postpaid mobile user under the numbers 9811XXXX53 and 9971XXXX07 from about a month now and the services which are been provided are really pathetic. To start from:
1. Both the two numbers are owned by me and i gave the same documents intially before activation of the numbers but the name of mine is different on both the numbers.
2. The current month bills which are generated for both the numbers are imaginary. Both the numbers are charged for CUG useage which is free as per the plan deal, also calls to all india toll free numbers are been charged and the discounts which i was supposed to get are not given, and i have been charged for the usage of GPRS services which i never used.
3. No one is there to help, everyone seems to run away from there responsibilities. I have called up customer service several times and most of the times calls are being disconnected by the agent, else they put the calls on hold for as long as 20-30 mins during which any customer will disconnect the call out of frustration. Even, no one is able to help us with the general queries and direct me to the Regional manager of mine for anything or everything.
4. Due to problem discussed in point 2 i called up customer care on May 08, 2011 and spoke to Nitesh Chaudhary in retention team as i didn't wanted to keep the numbers but he ensured me that he will escalate the problem and i will get a call back within 72 hrs. Till today on May 12, 2011 i haven't got any call from vodafone, nethier phone was switched off nor was out of coverage for a second during this 72 hrs. Today when i called up customer service i spoke to Ajay who put me on hold again for more than 25 mins in a call of total 28 mins and forcefully i dropped the call and called up again when Kapil Dev picked up the call, again i told him to transfer the call to retention department, again he put me on hold and returned back to told me that no one is ready to take my call in the retention department and again i will get a call back in 24 hrs. Out of helplessness i wanted to speak to the floor supervisor again i was ut on hold for another 20 mins and Himanshu the floor supervisor spoke to me and told me to contact my RM or mark a mail to corporatre mail id.
5. I am useing same plan in both numbers, the billing dates and billing cycles are also the same but the way bills are prepared are different.
The due date of my bills are May 16th 2011 and i will not pay even a single penny untill these bills are corrected, nethier will i pay any late fees on any of those.
I regret to say that the customer service department of the the company is really worth nothing and the agents and supervisors never tries to resolve the problem but yes always adds to the frustration of the customer. The services are below standards. No policies and proccedures are followed on calls and it seems that members of the quality department have been given a long leave and there is no one to keep a watch on the techniques and measures used by the agents and supervisors on the call.
I really feel like i have done a crime by taking one new number and getting one number ported into vodafone. I am just waiting for my 90 days to complete so that i can port out of vodafone.
Its my sincere request to you to kindly look into the above mentioned concerns ASAP and please help me a way out of this vicious circle.
Thanks,
Gautam Chhabra
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I am getting 25 to 35 sms per day
they all are about stock tips / promotional SMS from Airtel reffering web address
LIke TD-TECFUNDA,LMLive tips,AG-55200.....etc
This is simply annoying & disturbing, can't get any way to stop this sms
so please please please,stop this sms,as soon as possible.......!!
Also promotional SMS from Airtel Such as Go to this Webpage...etc
DONOTDISTURB activated at call center before 2 months but Airtel is simply useless.I am just waiting for number portability wanna just switch to vodaphone.
My mobile no is [protected]