[Resolved] Vacations Gateway — Fraud company, taking money and not given promised travel voucher | |||
Vacationsgateway.in called me. Name of the persons were: Akash Jain:[protected], [protected]@[protected], Munish [protected]@+91-[protected], [protected]@[protected]. All are frauds, their Noida numbers: Support No: +[protected], +[protected], +[protected]. As per them they were offering 7 night and 8 day stay in good 4 or 5 star hotels in Malaysia, they had list of hotels with them. After that they kept on following for payment of Rs. 17,000/. they called me 100 times saying deposit as early as possible. They marked me mail confirmation also about receiving of money and I received sms from CITI Bank that payment deposited in Vacations Gateway account on 15th April 2013. After that when I asked them in written to book hotel for me, they told to wait for few days and then stopped talking and not taking my calls. If connected then they disconnected all the time. I scolded that they are frauds and we fooling innocent people but they were stubborn and did not care about. They are fooling number of other people everyday with their hard earned money. They have 3 different websites also. 1. http://www.vacationsgateway.in/ 2. http://www.vacationsgateway.co/ 3. http://www.vacationsgateway.com/ My Name is Irshad: [protected] Please check the below confirmation mail from them: Dear Sir As per Our Telephonic Conversation Your Booking will be Confirmed on 8th may 2013 To 15Th may 2013. as per your desire date & destination. Thanks & Regards Sales & Promotions Team Greetings of the day..................... We are delighted to inform you about Vacations Gateway (Book My Holiday) holiday offer running in your area these days. The holiday club of the millions of people who know that Vacations Gateway will help them define their entertainment experiences and deliver the best holidays. As per our telephonic conversation, please see below the details of the membership offer: 1. This offer is valid for 4 members. 2. The Voucher will be valid for a period of 12 months. 3. All booking request made has to be 21 days in advance . 4. Voucher will entitle the customer for 7 Nights and 8 days of accommodation in our listed 3 - 5 star properties around the world. 5.welcome drink n breakfast..lunch & dinner... Offer Price: Rs. 17000 including all the taxes. Mode of payment through Credit Card by IVR System.OR On-line by using your Credit card/Debit Card/Internet banking. Following are the Terms & Conditions :--- 1. This offer is open to all customers ( no age bar) 2. The Resorts/Hotels provided are fully furnished and equipped. 3. You will be responsible for any damage caused to the apartment during your stay and will be asked to pay the resort directly. 4. You should have a valid credit card or debit card. 5. You have to inform us 21 days prior notice for your dates of travel. 6. You must be holding any ID proof such as (PAN,PASSPORT,DL, etc..issued by Indian Govt. 7. welcome drink n breakfast..lunch or dinner... This offer includes all type of taxes and services ( like spa,gym,bar etc....) Payment Link:- http://www.vacationsgateway.co/Website/book.aspx?amt=17000 Hope you will like this and give us an opportunity to serve you. NOTE:- This package is available for limited period so book it as soon as possible basis...!!! Warm Regards As Always, Ashish Jain [protected][protected] Sales & Promotions Team Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
False Commitment
False Commitment was given by the executive regarding winning a contest and the prizes are Dell Laptop and a Blackberry mobile.
And the dispatched will be done on the purchase of 2 holiday packages of Rs. 5949 each.
After making the payment on 30/03/2013.
They were not giving any proper response even they do not pick up the call and the executive still makes the false commitment that you will be receiving the prizes soon.
Executive name – Reena - [protected]
Raj – pretends to be manager don’t pick up the calls and not even let me talk to their superiors – Raj – [protected] and office staff cuts the call after listening to my name – [protected].
Web site from where the booking was done after the false commitment from their side – www.vacationsgateway.co
False Commitment was given by the executive regarding winning a contest and the prizes are Dell Laptop and a Blackberry mobile.
And the dispatched will be done on the purchase of 2 holiday packages of Rs. 5949 each.
After making the payment on 30/03/2013.
They were not giving any proper response even they do not pick up the call and the executive still makes the false commitment that you will be receiving the prizes soon.
Executive name – Reena - [protected]
Raj – pretends to be manager don’t pick up the calls and not even let me talk to their superiors – Raj – [protected] and office staff cuts the call after listening to my name – [protected].
Web site from where the booking was done after the false commitment from their side – www.vacationsgateway.co
Fraud company, taken money and not given promised travel voucher
Vacationsgateway.in called me. Name of the persons were: Kabir, [protected]@[protected], Munish [protected]@+91-[protected], [protected]@[protected]. All are frauds, their Noida numbers: Support No: +[protected]
+[protected]. All frauds. As per them they were offering 4 night and 5 day stay in good 4 or 5 star hotels, they had list of hotels with them. After that they kept on following for payment of Rs. 5949. they called me 50 times saying deposit as early as possible. They marked me mail confirmation also about receiving of money and I received sms from HDFC that payment deposited in Vacations Gateway account. After that when I asked them in written to book hotel for me, they stopped taking calls and reverting me. I scolded that they are frauds and we fooling innocent people but they were stubborn and did not care about. They are fooling number of other people everyday with their hard earned money. Their site address: http://vacationsgateway.in/. Their office address as mentioned in site is: Vacations Gateway
Naya Baans 5th Floor, Bhagwan Sahai Tower, Sector-15, Noida - 201301 . I m sure this address will also turn to be fake. I want these people behind bars. They should get lesson of their life time.
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Fraud in selling hotel packages
I had been told by your vacations gateway representative that i would be provided a free gift if i had a confirmed the order on the same day. I was also said that i would have to give 15-20 references which i had done as per their request. But so far i have not received any confirmation regarding the free gift. I was also told that about one out of five gifts and i had opted for dell mini laptop.
I am regularly trying to contact the number from which their representative had called but the number is coming switched off. I had also informed about this some days back to their some customer care person and she had told me that she will get back to me in a day. But so far no response.
For one transaction i had received three IDs which is also surprising now.
Vacationsgateway.in called me. Name of the persons were: Kabir, [protected]@[protected], Munish [protected]@+91-[protected], [protected]@[protected]. All are frauds, their Noida numbers: Support No: +[protected]
+[protected]. All frauds. As per them they were offering 4 night and 5 day stay in good 4 or 5 star hotels, they had list of hotels with them. After that they kept on following for payment of Rs. 5949. they called me 50 times saying deposit as early as possible. They marked me mail confirmation also about receiving of money and I received sms from HDFC that payment deposited in Vacations Gateway account. After that when I asked them in written to book hotel for me, they stopped taking calls and reverting me. I scolded that they are frauds and we fooling innocent people but they were stubborn and did not care about. They are fooling number of other people everyday with their hard earned money. Their site address: http://vacationsgateway.in/. Their office address as mentioned in site is: Vacations Gateway
Naya Baans 5th Floor, Bhagwan Sahai Tower, Sector-15, Noida - 201301 . I m sure this address will also turn to be fake. I want these people behind bars. They should get lesson of their life time.
==================
Fraud in selling hotel packages
I had been told by your vacations gateway representative that i would be provided a free gift if i had a confirmed the order on the same day. I was also said that i would have to give 15-20 references which i had done as per their request. But so far i have not received any confirmation regarding the free gift. I was also told that about one out of five gifts and i had opted for dell mini laptop.
I am regularly trying to contact the number from which their representative had called but the number is coming switched off. I had also informed about this some days back to their some customer care person and she had told me that she will get back to me in a day. But so far no response.
For one transaction i had received three IDs which is also surprising now.
Vacations Gateway Team is cheating people by selling them deals through false commitments of providing laptops or blackberries. The team is pathetic in post sales service and do not do according to the commitments. There is no use of purchasing any kind of offer from them, its a crap company.
Dear Sir,
We are sorry to read about the issue. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint. Any genuine complaints we receive are treated seriously and investigated immediately. You can also Share your contact details and related info at http://goo.gl/RVgDCo listening for our team to get in touch with you.
Assuring you best of our services.
Please call our Customer Services Team on:
Support No: +[protected], +[protected]
Email us at: [protected]@vacationsgateway.com.co
Regards
Vacations Gateway Team
We are sorry to read about the issue. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint. Any genuine complaints we receive are treated seriously and investigated immediately. You can also Share your contact details and related info at http://goo.gl/RVgDCo listening for our team to get in touch with you.
Assuring you best of our services.
Please call our Customer Services Team on:
Support No: +[protected], +[protected]
Email us at: [protected]@vacationsgateway.com.co
Regards
Vacations Gateway Team
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C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
My self Goutam Adhikari. I want to complain against www.vacationgateways.com.co. Because i have received a phone call from Mr. Abhisek([protected]) on 12 March -2013. he told, he was calling from Vacation gateways and he provide a holiday package for 5949/- for 4night 5days. if i get that package then i also get a assure gift as per referral scheme(i.e Black Berry phone, Dell mini laptop, Home theater etc. & i also choose Dell Mini laptop.) And instantly i have made payment as per his instruction. then they send a payment confirmation mail to me that he successfully received the payment. then i had call them when i will received dispatched details of my assure gift. he reply me within 48 hour you will received dispatched details.But till date i have not received my assure gift. and i have called to Mr.Abhisek, Mr.Ankit, Mr. Gaurav to send my assure gift but they don't refuse that then do not provide the gift. now they don't revived my phone calls. please help me how can i received my gift or cancel my holiday package. Please help me
My contact details [protected]
goutam.[protected]@gmail.com
i have attached the mailing conversion with them.