Claimed

Vacations Gateway Complaints & Reviews

2.5
Last updated May 30, 2019
Complaints 289
Resolved
139
Unresolved
150
Quick Links
Statistics
Share
Contacts

File a complaint to Vacations Gateway

Having problems with Vacations Gateway?

File a complaint and get it resolved by Vacations Gateway customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vacations Gateway
Customer Service Contacts

Vacations Gateway Phone Numbers

Phone
+91 12 0652 1232
10
10
+91 12 0652 1233
10
8

Vacations Gateway Website

Vacations Gateway Head Office Address

C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Vacations Gateway reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rudra Narayan Dash
from Delhi, Delhi
Report
Copy

unauthorized use of my SBI account number

Address:Khordha, Odisha

Dear Sir,

one of your customer case executive had used my SBI debit card unauthorised to book a travel package of Rs.3999 on 25th july 2014. it is a very serious matter. The transaction payment id is 26883933. Contact number for the merchant is ([protected]) which i get from EBS support. The account detail is given below POS PRCH POS[protected] EBSCHARGE.COM SBIPG...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
NarayananR
from Erode, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-refund of amount / non dispatch of promised package

Address:Chennai, Tamil Nadu

I'm Narayanan from Chennai. In january this year, I received an SMS stating that on booking of the package I will be getting free Dell laptop, blackberry phone and gateway holiday package on payment of Rs.7799. I paid the amount over phone(Nikhil from vacations gateway transferred the amount from my ICICI account through 3D secure pin)and I received the holiday package alone. When enquired to Mr.Nikhil, he told that blackberry is out...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
satya_namburi
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated for Rs.7799/-

Address:Visakhapatnam, Andhra Pradesh

These people clearly cheated and when I approached SBI card they are not able to help me out please don't fall prey for these kind of cheaters.. Dear NAMBURI SATYA LAKSHMI, Thank you for choosing a wonderful holiday package of 4N/5D Kindly refer below for the package details: The offer is a promotional offer which will cost you only INR 7799. Offer stands valid for 4N/5D for India, Thailand and Malaysia along with all the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Buvvi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free Laptop assurance against package booking - Fraud and forgery people

Address:Chennai, Tamil Nadu

My name is Bhuvaneshwari from Chennai. This Vacations Gateway people sent an email for getting free laptop against package booking and over phone he assured me that this is as an customer support & promotional package. Insisted me to go for booking the package (Rs 7779/-) on that day itself as it is valid if we book the package on the same day. Now, they are telling some stories when i am asking about the free gift (Dell Inspiron Laptop)....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sanjay_hr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

holiday promotional offer Fraud

Address:Hyderabad, Andhra Pradesh

I was received a call from one guy he says from the Vacations gateway people namely Sahil (Contact No[protected] on 25th April 2014 and convinced me that I won a gift Dell Laptop and to get this I have to purchase a holiday package for Rs 7799 from vacationgateway.co. By trusting his words I have purchased a package through online. After that whenever I contacting the number was not responding. I tried the Customer Care Number that also...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shrinivas P
from Delhi, Delhi
Report
Copy

Cheating the Customer

Address:Bangalore, Karnataka

I had call from sale department of Vacation Gateway Mr. Anil Sagar on Dt.27/06/2014 about wining a dell laptop, but for the gift he said me to pay an Amount of Rs.7799/- then only he will be able to send me the laptop. Mr. Anil Sagar Ph: [protected], Landline[protected]My Order No. SDL00022625 payment of Rs 7799 made on[protected] On July 11th I received SMS from them for shipment details, REF5698699 Gateway Logistics courier Till now I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
khyathi06
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Looting public with fraud offers

Address:Gautam Buddh Nagar, Uttar Pradesh

Refund of amount from Vacation Gateway - SDL[protected] I have received a call from Sri Sandeep Tripathi from Phone No:[protected] an employee of VACATION GATEWAY, Noida, and several times from [protected] on 31.05.2014. He said that I won a lucky draw choosen from IRCTC and I won a DELL Laptop and to claim that I have to deposit an amount of Rs. 7799/- and he sent me a link : http://vacationsgateway.co/Website/Request.aspx?OrderId=SDL00021388&amount=7799&... I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SOORAJ2
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating & looting credit card holders

I was received a call from one guy he says from the credit card payment gateway people namely Rishab Bharadwaj (Cell [protected]) and convinced me that I won a gift Dell Laptop and to get this I have to purchase a holiday package for Rs 7799 from vacationgateway.co. By trusting his words I have purchased a package.

After that whenever I contacting this executive he gives me various excuses and not answering my phone. He gives...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ANIRUDHAMITHAA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Could not able to access or contact the Vacations Gateway executives

Address:Chennai, Tamil Nadu

5th July, I've received a call from Mr. Aniket who is a sales person of Vacations gateway & co and he explained about their product of vacation stay of Rs. 7799/= with offer. I bought that product and paid amt Rs. 7799/= thro' credit card payment. They gave me a phone number [protected] to contact them and send a mail for payment receipt. After that I called them so many times through phone number provided to me and in mail, I could...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vkkrishnan
from Mumbai, Maharashtra
Report
Copy

cheating customers saying false things

Address:Chennai, Tamil Nadu

sir i have recieved call from vacation gateway that i have won the dell latest laptop i had paid by online by may 2014 i should get that gift but tiil date i had not got that laptop. Mr. Dsouza is the person who had make the transaction saying all the things but whenever i call no response they had given a reference no 7901836 i had received the call from mob no [protected] Mr ramakrishnan . cheating the customers valued money is a big offence...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumardhruvendra13
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by making false commitment

Address:Lucknow, Uttar Pradesh

I am one victim of Vacation Gateway who made the same promise as mentioned in above complaints. Their two teams are working simultaneously, one is making complaints and after the customer is making payment another team is refusing of these commitments. They promised to give Dell laptop as a promotional scheme but now non of the customer could get the Laptop. My order ID was SDL00013904. Now there first team is not responding and recently...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Unicorn dropbox
from Mumbai, Maharashtra
Report
Copy

Cheat in the name of Gift Voucher

Address:New Delhi, Delhi

I have received a call from [protected] and +[protected] on 09/07/2014 from a representative of vacations gateway and he said that i have won a prize "Sony Xperia Z -Tab" and he asked me to deposit of Rs.7799 for tour package. I have made payment 7799 Payment Links: http://www.vacationsgateway.co/Website/Request.aspx?OrderId=SDL00023177&amou... I inquired and verified phone nos in website all are fine.When...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
ksnitin
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vacations gateway - cheating company

Address:Pune, Maharashtra

Respected Sir, The vacations gateway(Phone number: [protected]) people are calling the people and bluffing them by saying that they are awarded with the gift hamper of DELL laptop for the same case u should be registered with the company by paying the amount of Rs 7799-. After paying the amount they are saying that you should give some numbers and should provide some time. All that i have did but they are neither sending my gift nor refunding...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
B
braj75
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Refund of full amount with interest

Reg: Vacation Gateway - Non-Refund of full amount with interest & fake promise case
Customer ID: VGGGD8105034 Consignments No.: Z16623523 Booking Date: Sun, Mar 30, 2014 at 2:17 PM

As discussed over phone on Sunday, March 30, 2014 at 1:53 PM with Rohit/Akash (Sales Team), they promised to send Laptop (without referral program) along with the purchase of holiday package of worth Rs.7799. Till now they haven't...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
braj75
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Refund of full amount with interest & fake promise case to give Laptop

Reg: Vacation Gateway - Non-Refund of full amount with interest & fake promise case to give laptop without any referral program Customer ID: VGGGD8105034 Consignments No.: Z16623523 Booking Date: Sun, Mar 30, 2014 at 2:17 PM Please do the needful. I have also raised complaint at 1. http://core.nic.in/Complainant/Complaintinfo.aspx 2. http://pgportal.gov.in/ I am able to see similar cases in below links so i lost faith...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ASONA
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About the Free Gift Assurance of Dell Laptop.

Address:Raipur, Chhattisgarh

SIR, I had call from sale department of Vacation Gateway Mr. Sandip Tripathy on Dt.02/04/2014 about wining a dell laptop, but for the gift he said me to pay an Amount of Rs.7799/- then only he will be able to sent me the laptop.He called me more than 20 times for the payment & at last on Dt. 04/04/2014 I had paid the amount from my PNB account No-[protected] Transaction No of bank-POSP/32006454/807823/[protected] & Tran....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ajikumar1968
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online fraud travelling offer of Rs.7449/- for 5D/4N hotel stay & HCL tab

Address:Nagpur, Maharashtra

Hi i am Ajikumar, i had received a call dated 30.04.14 from vacations gateway the representative was Abhishek & Aman Singh, He told me that i am winner of a lucky draw organised by their company in which i will get either a hcl tablet or a blackberry curve mobile which ever i choose on book a holiday package from their company, first i ignored them but they called me again so i booked a package of 7499/- and assured me that i will receive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manooooooooooo
Report
Copy

Cheats and fools

Address:Mumbai City, Maharashtra

I got a call from this company saying I have won a laptop and I need to become member for getting that. Luckily I did not pay.

To common people ;- Use your common sense, How someone on earth can give you 51k worth for 8k. No one is doing social service or bothered about you not having laptop. you should be careful, we don't know the value of 7k until we lose and realise....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sateesh Phani
from Hyderabad, Telangana
Report
Copy

poor responsiveness

Address:Hyderabad, Andhra Pradesh

i have booked two offers 1. Rs. 7799/- 4 nights / 5 days offer 2. Rs 7799/- laptop, HCL tab and additional gift items were promised by Vacations Gateway team. I am supposed to receive them by 30 May 14; however i've been trying to speak with their team since 03 days and there was no response / poor response. I am worried for what I have paid ....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
padmalav sahoo
from Bengaluru, Karnataka
Report
Copy

Cheating and fraud from Vacations gateway

Address:Bangalore, Karnataka

Sir, I received a call from Mr.Rajiv Sinha from Vacations Gateway 2 weeks back and he said that you are short listed for the gift Dell 3rd generation Laptop and a Black Berry mobile phone by booking holiday package for just Rs.7799 today before 3PM. The offer was lucrative and I agreed to pay for the same by using my debit card of amount Rs.7799. My transaction ID is SDL00020329. He said within 7 days, you will receive the Gifts(Dell Laptop...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy