[Resolved]  Vodafone — DND

Address:Bangalore, Karnataka

dear sir,

I am vodafone customer and I have activated DND service 4 times and last activated in[protected], after that i got message "Hello! Thank you for interacting with Vodafone. Your service registration number is [protected]. Your query shall be responded by Thursday 02-Feb-12 01:07p.m." but till date DND service is not activated,
so please help.
Name: Ganpat lal Patidar
mob:[protected]
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Jul 1, 2018
Complaint marked as Resolved 
Verified Support
Nov 09, 2011
Vodafone India Customer Care's response
Hello Deepakkhurana,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/uvq6Z5 we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Feb 02, 2012
Vodafone India Customer Care's response
Hi Ganpat Lal,

We would like to inform you that DND has been activated and will come into effect in 45 days. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Oct 15, 2012
Vodafone India Customer Care's response
Hello P.N.Balachandran,

Please share your contact number with us at http://bit.ly/V0lc9j and we will get back to you asap to assist you with your concern.

Regards,
Vodafone Customer Care.
Verified Support
Nov 08, 2012
Vodafone India Customer Care's response
Hello Balachandran,

Thanks for writing to us and for your time on the call. Your request has been processed and your number has been removed from the list. You won't get any sms henceforth.

Kind Regards,
Vodafone Customer Care, Mumbai
Complaint comments 

Comments

my mobile no is-[protected], i dont want any marketing/promotonal calls & messages.thq-vasa srinivas.
i have activated DND(do not disturib) for more than two months, still i am receiving sale and promotion call from the vodafone, For a new connection and to activated caller tune.my mobile number:[protected].
vodafone base in india.connection is from mumbai, maharashtra.I using this connection for the last one year.
EVEN AFTER REPEATEDLY ACTIVATING THE DND SERVICE, I STILL RECEIVE PHONE CALLS FROM MARKETING COMPANIES. THE LATEST CALL CAME FROM DYNAMICS ENTERPRISES FOR LOAN ON BEHALF OF HDFC.
I have taken Vodafone prepiad Num [protected] in the month of july 2009 and given request for DN activation On 11july 2009...I go the conformation that it will take 45 days after 45 days Im still gettting promotional call & SMS from Vodafone ..In the month of DEC 2009 i got 2 promo sms & 1 promontonal call I rased 3 compints after this. But iam Not find any resultstill now, On 14 th feb again i got a promo call from VODAFONE at 7 pm I call 1909 and asked about that they had given me a new complint number & resolution time for another 20 days and On 15 I got an promo SMS frm Vodafonre they keep on sending me promo SMS & this unwanted call Inspite of my DND activated ,So after rasing so many Complaints I did not find any resolution And i Already sent mail to the nodal officer also ,So Kindly Request to Look into this complaint & compazsation should be paid from VODAFONE.
Hi Manoj,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/dKaW6 and we’d be happy to help.

Regards,
Vodafone Customer Care.
i had registered for DND service with vodafone but still I am getting unwanted calls from telemarketers. What action can be taken nad on whom
Hi Arun,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y8b55uf and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — DND not activated even after 45 days

I have requested to activate the DND on January 5th, 2010 and got the confirmation mail subjected "Your Do Not Disturb request has been received". In the mail, it was mentioned that it may take around 45 days to activate the same.
Now, it is more than 75 days and still they have not activated DND.
Hi Prashant,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yc4jnnp and we’d be happy to help.

Regards,
Vodafone Customer Care.
I have vodafone number, i already activated DND with the service but till now I am getting frequent calls and messages from various numbers like TM-Top Gains etc.

Kindly look into the matter and stop promotional calls and messages.
dear sir.
my self mitesh parikh .my mobile number is [protected].my number is register in vodaphone do not distrub service but company is doing nothing realted to this bcz there many messages and calls are coming my cell phone. this is my personal number so i call many time on 198 number for complain the executives tell me tht we just file your complain but we cant do anything for your new complain.
so please help me..

regards
mitesh parikh
Sir,
I am activated the DND service. But now I am deactivate the DND service. Many times Iam sms from my mobile number. I am write STOP DND and send to 1909. I get reply as ''Your DND service is already Deactivated". But my service not deactivate, I check my DND status in web site, is Active. Sir what can I do? Please solve my problem. My cell No. is +91-[protected]. My Name is Sugeesh.T, from Kannur, Kerala
my mobile no is-[protected], i dont want any marketing/promotonal calls & messages.
Dear sir,
i am vinay chaudhary( vodafone user for last 3 years) and i m registered in DND (do not disturb) service for last two years, in spite if that i am receiving more the 5 messages from different real state comp. on daily basic.

requesting you to please take some action against the real state comp or service provider.

thanking you
my number is [protected]

and fyi i m trying to submit my number on above mention url but it wasnt taking this
Sir,
My mobile number is [protected].My service provider is VODAFONE.My number is presently registered in DND from last 6-7months.I check my number in DND registration.My registration is successful.But till promotional SMSs are coming to my mobile constantly.Which is an offence according to TRI.TRI have the rule for claiming money for this.I want to file a case in your 'Consumer Forum'.Give me the best option that how can I claim the money for this case and the total process.Please help me out. Thanks...

Yours faithfully-
Sutanu Banerjee
I have received 3 promotional calls/sms since this morning, even after having DND service for months

1. 48084808 Delhi. Call
2. [protected]. SMS
3. 45373737. Call

Bhupendra Renjen
[protected]

Vodafone — Getting Promotional SMS even after registered for DND

I am registered for DND service from years now. Still i am getting 3-4 promotional msgs. When i called Customer care they asked me to dial and log a compliant at 1909, when i dialed 1909 they asked me to dial 198. When i dialed 198 they again asked me dial 1909 and 1909 is routing.

Where ever we dial they give other no. I have wasted hours only to log a compliant. Vodafone is not at all interested in doing anything related to same.


Can some one help on this.
In spite of requesting M/s Vodafone not to send unsolicited SMS messages to my cell phone several times, unwanted messages especially from "Washi" (related to M/s Vodafone themselves- these messages convey the advantages of various products of theirs) keep coming. On an average 20 messages are received a day. I request M/s Vodafone to kindly oblige me by not allowing unsolicited messages from being sent to me forcefully.
My number is [protected].

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