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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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R
rr654290rr
from Nanpara, Uttar Pradesh
Feb 15, 2012
Resolved
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Resolved

Address: Bahraich, Uttar Pradesh

To Vodafone Customer Care

My Prepaid phone number is [protected]
I live in Bahraich.Yesterday while I was traveling and was at Lucknow I saw a message that you are currently active on the Vodafone matrimony alerts service your monthly subscription of Rs 30 will be charged on 16-02-12 in order to continue pl ensure that you have sufficient balance in yr account to unsubscribe pl send CAN MAR/MARRY as SMS to 54701.
I am 60 year old and already married, I don’t need this service.
I tried to send unsubscribe message several times by it never goes through.
I feel that such scam has previously also deducted amount from my account as several times I felt that my money suddenly goes out..

I don’t need this service and unsubscribe SMS message is never going thru
I request you to unsubscribe this nonsense and if by any mistake my 30/- are deducted please recoupe it immediately.
RAVINDRA MISRA
Dec 16, 2016
Complaint marked as Resolved 
Verified Support
Feb 16, 2012
Vodafone India Customer Care's response
Hello Ravindra,

We would like to inform you that Rs.30/- will be credited back to your number within 3 working days. You can email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Uttar Pradesh (East)

The TImes of India — prepaid Subscription fraud

I subscribed Times of India Daily, prepaid subscription which is valid for 12 months, they took the money in advance of one month earlier and the news paper is not delivered to me, in spite of the repeted calls to the helpline number ther is no one to pick the call or respond to the mail id. I think this daily is making fraud in collecting money from the people in advance and the sales people is obscanding. They are just providing us with the booklet sating for the validity for 12 months period, which is of no use when the paper is not delivered

TOI Newspaper — non-receipt of newspaper prepaid customer

our annual subscription of rs.299 was collected in march at our residence by your person who came from nandanam office. but we are not receiving paper from 15 april2009 from the date of renewal itself.
please initiate strong action and sort out our inconvenience

residential address
36, 5th street,
jai nagar
valsarvakkam
chennai 87

regards
chhabra
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    P
    paawann
    from Delhi, Delhi
    Feb 14, 2012
    Resolved
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    Address: Gautam Buddha Nagar, Uttar Pradesh

    Few months back I converted my prepaid Vodafone number , [protected], into postpaid.
    Then started my billing cycle, but one day when I got the internet pack on this number , all problems started.
    Inspite of deducting my net pack for the usage I was doing, it got started deducting from the main account, as if there was no internet pack was activated. That cost me around 3000 rupees.
    I went to Vodafone store and they were not able to help me regarding this issue.
    I decided not to use this number anymore.
    One day a man named ‘Sushil Garg’ from ‘Prime Care Business Solutions’ on behalf of their client M/s Vodafone Essar Mobile Services Ltd. called me saying that we can do a settlement on the bill till date. I agreed to do so. He came to my house on 26th of January and explained me that if I pay a negotiable amount my number will get started within 48 hours and all the last credit will be removed.
    On 27th of January the same person came and was ready to do the settlement on 2500 rupees. I gave him a cheque of 2500 rupees in favour of Vodafone.
    After 2-3 days my cheque was cashed by Vodafone, but till now my services have not been restored.
    I have tried calling Sushil Garg on his mobile number but he is not picking up now.
    I also visited Vodafone Store , sector 18 Noida, but inspite of helping me they are saying now that I have to pay 1500 more.
    So that’s the main concern of this email. If I was promised a settlement at rupees 2500 why they are now increasing it by 1500 more.
    Remmeber , that I was promised that I was only paying 2500 to clear all my bills till date. But even after 2 weeks of payment, my number is not active.
    I am not at all happy with the services.
    I want my number activated as soon as possible, because I am in a heavy financial loss because of Vodadone and going through mental stress.
    So I request you to take the responsibility to look into the case and also give me a positive feedback.
    Currently my another number for any contact is [protected]
    Regards
    Pawan kumar
    Complaint against mobile Vodafone number [protected]
    Billing address:
    House number 1532, near hanuman moorti
    Noida sector 37
    Aug 13, 2020
    Complaint marked as Resolved 
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      C
      crazyguydeep
      from Ludhiana, Punjab
      Feb 14, 2012
      Resolved
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      Address: Ludhiana, Punjab

      my no. is [protected] i have a internet problem with my number i have activated aa pack of 500mb but my internet is not responding .speed is very slow.sometimes it doesn't work. i have complaint many times to customer care but i didn't get any response.there is also a caller tune activated on my phone .i send request many times to vodafone but they didn't deactivate the caller tune . so plz deactivate the caller tune and remove the internet problem...............
      Aug 13, 2020
      Complaint marked as Resolved 

      Vodafone — Vodafone Caller tune problem

      Hello Sir,
      My vodafone mobile no- [protected]
      I am very much frustated for your service and the customer care executive.
      I activated one vodafone caller tune on 8 june in my mobile no- [protected].
      Instead of my caleer tune which i requested, vodafone caller tune has been acivated.
      i put one complain on 10 june and one on 13 june and one complain on 20 june.
      but this problem is not resolved till now.
      without proper testing your cc executive is told that problem has resolved but still i am having the same prob.

      Almost one month gone, so if in my mobile bill if they will include the caller tune bill, i am not going to pay that amount.i have all the complain no.


      Regards
      Santosh([protected])

      Vodafone — caller tune problem

      vodofone tamil nadu sim having problem in caller tune.. who ever using tamilnadu sim in chennai dont set any caller tune because who ever calls you from out of chennai cannot hear ur tones ..i had complained this problem to vodfone more than 100 times but they did mind it... worst network for using caller tune...the only prblm i having in vodfone more than 10 months...
      My name is Vishal Jain, M/S Aditya Creation, basti jodhewal Ludhiana, My no. is [protected]. I purchase new two voda numbers from mr.rohit (and pail 500 cash.) mob. no. is [protected] and our two no. is [protected] and [protected]
      [protected] is continue but [protected] is work only five to six days, and then its working is off.i purchase two numbers but afte one month i have three bills in our name one new no. is [protected] but i have no sim and no. then i am going to voda off. near 3 no. division, but no responce, no responce from voda off. and mr.rohit is not attend my phone what i will do please call me and suggest.
      THANKS
      vishal jain([protected])
      My Name is Dharm SIngh .i purchase a new vodafone postpaid connection this num is [protected] is not activated.i am going to voda off. near master tara singh collage, but no responce, no responce from voda off. and mr.vikram singh is not attend my phone what i will do please call me and suggest.

      Regards with
      Dharm singh
      [protected]
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        A
        A26727
        from Mumbai, Maharashtra
        Feb 14, 2012
        Resolved
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        Address: Chennai, Tamil Nadu

        Hi Sir,

        This is Udayamohan from chennai.We took 3G vodafone data card(3G Mobile No:[protected]) from vodafone representative on[protected]. The representative told the offer details as follows.
        Free : 2 Months(19-March-2012)
        Free Usage: 20GB(For 2 months)

        I just used 7 days and just downloaded 202 MBPS(It was showing in my system from Vodafone dialog box) then they disconnected. I called Vodafone customer care from([protected]) number and told same thing. They replied me that there is no offer like that and for activate they asked me to pay back Rs.1000 then I shocked and disconnected mobile. Could you please look on this and please do the needful and kindly let me know if you need further information.

        Thanks,
        Udayamohan.
        [protected].
        Dec 3, 2016
        Complaint marked as Resolved 
        Verified Support
        Feb 15, 2012
        Vodafone India Customer Care's response
        Hello Udayamohan,

        We called, but were unable to get in touch. Please share a convenient time for us to contact you to address the matter.

        Regards,
        Vodafone Customer Care
        Verified Support
        Feb 23, 2012
        Vodafone India Customer Care's response
        Hello Sir/Madam (A26727),

        We appreciate your time on our call and kindly request you to visit your nearest Vodafone Store for further assistance with the matter. Please email us at vodafonecare.[protected]@vodafone.com for assistance in future, we'll do our best to help.

        Regards,
        Vodafone Customer Care, Chennai
        Could you please call me after 10am tomorrow(16Feb) to [protected].
        I forgot to add 3G Data card cost:1875/-. I have bill proof also.
        I checked on last sunday night, the 3G is get activated. But I didn't get proper reason why It's get disconnected and how many days again it's get activated, I lost my trust on Vodafone 3G data card because the customer care guys not telling the correct reason and irritating me lot. I am planning to return back the 3G data card, Could you please let meknow what is the procedure to cancel the Vodafone 3G data card.
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          H
          hanuunnam
          from Delhi, Delhi
          Feb 14, 2012
          Resolved
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          Resolved

          Address: Kurnool, Andhra Pradesh

          Dear Sir,

          Today i sent a sms to vodafone mobile([protected]) one rupee deducted in my balance.Actually i have 449 free sms vodafone to vodafone.One rupee deducted in my balance Why??????? I want to clarification and also i want to my balance to back as soon as possible............

          Regards,
          Hanumanthu,
          [protected]
          Dec 2, 2016
          Complaint marked as Resolved 
          Verified Support
          Dec 30, 2011
          Vodafone India Customer Care's response
          Hello Mallikharjuna Reddy,

          Thanks for writing to us. Please note that your request is being processed and the amount will be credited to your account in the next 4 working hours. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

          Kind Regards,
          Vodafone Customer Care, Andhra Pradesh
          Verified Support
          Feb 14, 2012
          Vodafone India Customer Care's response
          Hello Hanumanthu,

          We regret the inconvenience caused. Kindly be informed that the SMS would be charged at the standard rate on all the blackout days and special occasions. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

          Kind Regards,
          Vodafone Customer Care, Andhra Pradesh
          Inspite of filling promo of Rs. 89 to take the advantage of
          300 sms free, my every sms is charging Rs 1.00 .
          It's absolutely a cheating case of Vodafone...

          vodafone sim, nokia cell phone — deactivation & not showing balance

          Sir, I am a vodafone prepaid customer, on 14th Jan-2009 one Thirukural service was activated in my phone no.[protected] and deducted Rs.30/- for a month I given my request to your company for deactivate this service immediately, they confirmed it will be deativate in the following month. But 14th February 2009 once again deducted Rs.30/- and sent a message it has been recharged, next recharge date is 16th March. I contacted customer care Mr. Prabhu advice me sent a message (STOP DND) to 1909, I had sent this message several times but they were given reply that we are unable to process your request for deactivation.

          pls deactivate this service (Thiru) from my phone no.[protected] immediately and remit Rs.30/- to my prepaid account because it is your company mistake without request your company deducted this money from my accout.

          my phone not showing balance request from three days (14.2.2009) I request you to rectify this problems as soon as possible
          It is not showing me the balance.
          when we call to the *111#(or)*141#,
          it's sowing that "invalid subcriber please call customer care number"so please save me from this problem.this is my no:-[protected].please.
          money has been deducted from my balance approximately 97 rupees for no reason at all i have not activated any services i would like to know whats the reason for my los of currency..
          lokju
          I lost my cell phone on 3rd feb nokia 2300 and it has vodafone sim number [protected]. and this has around 300+ balance. I called costumer care to block my sim at very first moment. They told me your sim is blocked. And I also tried to call to my lost number at its says number does not exist and service of this number is temporarily blocked.
          today i went to vodafone store to buy new sim of same number . and when this sim is activate and i saw the balance it showing negative 17 rs balance.
          when i contact vodafone office they told some one use my sim and download so many thing using GPRS on 4th feb.
          i just want to know when i blocked the sim how can some other use my sim.
          and if it is possible the what is the use of blocking the sim. any one can use lost sim and do any illegal thing. then how is responsible
          Hi Pankaj,

          The amount has been credited to your account as confirmed to you. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.

          Regards,
          Vodafone Customer Care.
          Hello,
          I have an annoying problem with my Sim card. Every time I send a message or call, I receive a service reply. tht i hav this much balance left and sms left, I send a lot of sms per day. Long one. If I send around 500 characters (4 sms) in one sms, then I will receive 4 times the service reply... Just to tell me that my balance. I could forget about it, if it wasnt using my "received sms" tone! To cancel it i just press any key, but 4 times it will come, so 4 times I have to press any key.
          I just want to cancel the service reply. my number is [protected]
          my mobile is no packs and no services activated but charged for monthly rental in rs30/- for not responsibility in costomer care.
          my mobile no is [protected]
          and I had recharged with 4000Rs/- on 27 Feb 2011
          and my mobile balance is deducted by your fault and
          today i check my balance only 63Rs/- .
          so please refund my balance.
          Otherwise I will go to the court for this complain and i will apply the case on vodafone company.
          Am using Vodafone no for past four years. At the APR 4th my balance went to -12402 i repeatedly give complaint to Vodafone customer care service but there is no response at all they simply you want to wait for sometimes we will rectify your problem and cut the call. From APR 4th my mobile balance in negative only am unable to use my mobile . So I kindly request you to solve my problem as soon as possible. My no :[protected]
          This is too much I think you are cheating me .At APR 2nd only I recharge bonus 98 for 2GB still I have 1567 free MB. I already mailed to Vodafonecare.[protected]@vodafone.come even there is no responses at all more then I gave complaint to nodal officer in Vodafone form there also no responses. So please I kindly request you to solve my problem
          Vodafone company has deducted my balance for activating callertune even i didn't do it
          As per TRAI, they cannot activate callertune till they receive a signed letter from me still they did
          and when I as them to refund my balance one of their executive started abusing..
          Is it a way to treat their clients
          I want them to refund my balance or if they can show a signed letter of mine of requesting them to activate callertune then their is no problem!
          my no. is [protected]
          Here are the rules by TRAI
          http://www.trai.gov.in/csinf/Provision.pdf

          It is written if you have my written request( with signature ) to activate caller tune( value added service ) then only you can activate it
          If you can show my written letter then its okay
          and if you can't then refund my balance
          Sir,
          Mera Naam Arvind Rajguru Hai. Mera Mobile No. [protected] Hai. Pahle Me Reliance Sim Customer tha. Phir Mene Vodafone Me Number Portability Karva Di. Mere No. Per 10-15 din Se Fleas Massage Upne aap chalu ho gaye, Phir mene customer care se bat ki to unhene na to santoshjanak bat ki nahi jabab diya. Date[protected] ko customer care bat ki to Unhone 222226 number call kar band kar diye the.[protected] ko phir 3 /- Rs Cut ho gaye. Is Tarah Mere Bina Faltu Ke 50-60 Rs Cut Ho Gaye. Nahi to company santoshjanak Bat karti Hai. Na Hi Jabab Deti. Muje Apne Pasie Vapis Chaye.

          Arvind Rajguru.
          Sanwara (Reodar) Di- Sirohi, Rajasthan
          hello sir
          Aaj Phi mere 3/- Cut Ho Rahe Din Me 2-3 bar cut ho rahe ek SMS aata hai 54999345 iska ilaj karo Me Pareshan Ho Gaya Hu.
          Mera Number [protected] Bahut Pareshan Ho Gaya 5-6 Bar Complant Kar chuka hai. Abhi Tak Iska salutation Karo

          pankaj khandelwal — balance related

          sir
          mere pas airtel [protected] ka connection h . usme bina koi service activet hue bina hi per day ke 6 rupes kat jate h .airtel custemar carrer pr b call nahi lagta. so plz meri complation pr dhyan de.
          thenkyou,

          Balance - Comment #1836008 - Image #0
          Dear Sir,

          I am vodafone customer since 4years.My problem is my balance is cutting more than call time.So i want to clarification about this problem.

          Example : Call Time : 32Sec
          Call Charges :34Paise.

          Why this type problems are coming to me please give clarification and solve as soon as possible.

          Regards,
          Hanumanthu
          [protected].
          Dear Sir,

          I am vodafone customer since 4 years.Caller Tune activated to my mobile without my permission and also amount Rs 15/- deducted.I complaint to customer care caller tune deactivation.The caller tune deactivated, But my amount not returned to me Why??.Who will give my amount and Please send my amount as early as possible.

          Regards,
          P.Khadar Sab
          [protected]
          Dear Sir,

          I am vodafone customer since three years.But i have a problem due to caller tune.the problem is caller tune is activated to my vodafone mobile and amount Rs 30/- deducted without my permission and i complaint to custermer care pls deactivate my caller tune and the caller tune is deactivaed.But my amount is not retuned.I want my deduction amount and please send my deduction amount as soon as possible.

          Regards,
          B.R.Mallikharjuna Reddy
          [protected]
          dear sir,
          i am using a vodafone no. of ([protected]) . i recieved a message from HAPPY2HELP that i have been charged Rs 30 for 30 days and thank u for activating vodafone caller tune, although i didnt gave any instructions to activate caller tune...how can i get my balance back
          How to check my Prepaid balance in Andhra Pradesh? Plz. give one standard number for balance checking.
          143, 147, 145 what is this?
          Plz. do the needful.
          PAISA KAT JATA HAI
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            S
            Sriram Spk
            from Bengaluru, Karnataka
            Feb 14, 2012
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            Address: Tamil Nadu

            Dear Sir/Madam,
            In spite of my continuous calling, regarding the cancellation of Vodafone Business and Economy pack which was activated without my consent. The people in Vodafone haven't done it. I was charged Rs 15, Rs 30 for the last month and I'm again yet to be charged Rs 30 for this month starting form the 16th of February for the service which I dint even subscribe. I've already called the customer care three time and posted complaint regarding this on the Vodafone website and each time I was assured it will be deactivated but till now it hasn't been done. I even posted a message on the complaint page in Vodafone website that I would be taking this matter very seriously. But even then they haven't responded. I kindly urge you to look into this matter as it makes the customer the sufferer.


            Regards
            Sriram
            [protected]
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              deepak_singh22000
              from Gurgaon, Haryana
              Feb 14, 2012
              Resolved
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              Resolved

              Address: Delhi

              Dear Sir

              I have all read pay amount RS 310. But This amount not show in My Postpaid Vodaphone No [protected]. my Phone bill no 310. I deposited Cash in UNI machine Date 28.01.2012 Time 10.30 AM . This Machine Available in Yamuna Bank Metro. Vodaphone Executive phone called me many time. please give me proved This bill amount against transaction detail

              My Vodaphone Postpaid Phone No . [protected].
              Cash Deposited Amount Rs.310 Date 28.01.2012 Place Delhi Yamuna Bank Metro.

              Thanks & Regards

              Deepak Singh
              Jan 1, 2017
              Complaint marked as Resolved 
              Verified Support
              Feb 16, 2012
              Vodafone India Customer Care's response
              Hi Deepak,

              Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

              Regards,
              Vodafone Customer Care, Delhi & NCR
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                I
                Indrajit Karati
                from Kolkata, West Bengal
                Feb 14, 2012
                Resolved
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                Resolved

                Address: West Tripura, Tripura

                I am a using vodaphone for last 2 yrs.My No. is [protected] recenly i found that my sim shown invalid sim many time. After that i select vodaphone service and select international Roaming then it valid but after few munite later it is same to be happen.
                Dec 17, 2016
                Complaint marked as Resolved 
                Verified Support
                Feb 14, 2012
                Vodafone India Customer Care's response
                Hi Indrajit,

                Thanks for writing in to us and for the time on our call, trust we were able to address your concerns. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

                Regards,
                Vodafone Customer Care, North East
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                  D
                  Deepak Kumar Gundi
                  from Gurgaon, Haryana
                  Feb 14, 2012
                  Resolved
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                  Resolved

                  Address: Kangra, Himachal Pradesh

                  I am vodaphone user from last 5 years . My No is [protected] . Two days before i went to vodaphone office sec-50 Noida for converting my pre-paid connection to post paid connection & I submitted all documents .
                  Today they have deactivated my mobile phone . How Rude this is ???????
                  You dont want to convert pre-paid to post paid its fine but why this deactivation?????
                  Dont you know the importance of mobile ???
                  How many calls i have missed today you cont understand .........
                  Plz Activate my no asap............................
                  Dec 14, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 15, 2012
                  Vodafone India Customer Care's response
                  Hi Deepak,

                  Kindly share an alternate contact number with us here http://bit.ly/xGIhP7 so that we may be able to address your concern as soon as possible.

                  Regards,
                  Vodafone Customer Care
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                    R
                    rohansarker
                    from Mandleshwar, Madhya Pradesh
                    Feb 14, 2012
                    Resolved
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                    Resolved

                    Address: South 24 Parganas, West Bengal

                    No Response Found for 5-6 days. No calls can be made to Vodafone Kolkata Prepaid Customer Care.




                    Regards
                    Rohan Sarker
                    Kolkata

                    =================================



                    RE: Urgent: Vodafone Customer Care Problem -- Please Resolve for Prepaid Number :: [protected] (Kolkata Circle Prepaid)‏
                    To see messages related to this one, group messages by conversation.

                    11:47AM

                    Reply ▼
                    ROHAN SARKER
                    To vodafonecare.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, nodal.[protected]@vodafone.com, appellate.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com
                    From: ROHAN SARKER ([protected]@hotmail.com)
                    Sent: 14 February 2012 11:47AM
                    To: vodafonecare.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com
                    Cc: nodal.[protected]@vodafone.com; appellate.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com
                    Problem Existing.

                    ++++++++++++++++++++++++++

                    Problem found while calling 198 and Selecting Option 1 - 2 - 2

                    "Sorry. We cannot process your call" Response.

                    No response from Vodafone Customer Care - Prepaid

                    This is not a Handset Issue or a Handset Modem Issue

                    ++++++++++++++++++++++++++

                    Please resolve the issue.



                    Regards
                    Rohan Sarker
                    [protected]

                    From: [protected]@hotmail.com
                    To: vodafonecare.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com
                    CC: nodal.[protected]@vodafone.com; appellate.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com
                    Subject: Urgent: Vodafone Customer Care Problem -- Please Resolve for Prepaid Number :: [protected] (Kolkata Circle Prepaid)
                    Date: Mon, 13 Feb 2012 14:11:56 +0530

                    Dear Sir / Madam,


                    Vodafone Customer Care Number 198 cannot be reached from Kolkata for the last 4-5 days.


                    Please resolve the issue.



                    Regards
                    Rohan Sarker
                    [protected]



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                    Help CenterFeedbackEnglish
                    Dec 8, 2016
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 15, 2012
                    Vodafone India Customer Care's response
                    Hi Rohan,

                    We would like to inform you that we've received your email and will get back to you at the earliest. You can email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'll do our best to help.

                    Regards,
                    Vodafone Customer Care, Kolkata
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                      ssquar99
                      from Noida, Uttar Pradesh
                      Feb 13, 2012
                      Resolved
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                      Address: Faridabad, Haryana

                      hi,
                      my name is sanjay sharma,
                      my number is [protected],
                      i have complaint so many time i have not received bill. they people not taking any action, my office required my phone bill.
                      But they people unless giving my bill, cutout my outgoing . i facing unconvinced problem just because of that company.

                      regards
                      sanjay sharma
                      [protected]
                      Dec 7, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 14, 2012
                      Vodafone India Customer Care's response
                      Hi Sanjay,

                      Thanks for speaking with our executive, hope we were able to help. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'll do our best to help.

                      Regards,
                      Vodafone Customer Care, Delhi & NCR
                      Verified Support
                      May 25, 2012
                      Vodafone India Customer Care's response
                      Hello Kishor,

                      We regret any inconvenience caused. Please share your number with us here http://bit.ly/KKMFCy We'll look into the matter and get back to you at the earliest.

                      Regards,
                      Vodafone Customer Care
                      Hi,
                      I am Ankush Mehta Mobile number [protected].

                      I have registered the request to send my last month bill to my email id 3 times in last three days. Executives are saying that we are sending the bill or we have already sent the bill. I needed that bill very urgently
                      So send the bill Asap.

                      Regards

                      Ankush Mehta
                      I have brouht a vodafone and also brought $29.00 cap with it, when i got home i activated my sim.Then i tryed recharging my phone i could'nt then i called the retailer they said they recharged it for me, but ive still have'nt got credit in my phone.The only thing they gave me is the invoice and the barcode of the $29.00 cap.I've tryed calling the customer servis and found out i cannot do anything untill Monday.So can u help me with this problem
                      I was a subscriber of Vodafone mobile services at Delhi having mobile number [protected]. I cancelled my connection on 26.07.08 by paying up to date dues. I was told that I would receive my current bill at the end of the billing cycle which was from 15th to 14th. Bu I have still not received my bill for the period 15.07.08 to 14.08.08. Iwould request you to kindly forward my complaint to the company so that I can get my bill.
                      it is now 4 months that i have taken the vodafone connection but not only once they sent me the bill by post. Every month i have to request them to send me a bill then they will send a duplicate bill. it's now four months i am complaining to them about this but absolutely no response from them.
                      network pathetic in navi mumbai.due to their advertisement not able to find out which location yoiu are travelling...customer care executive are now well versed with the system
                      dear sir

                      please send billing details on my email address
                      Can anybody help me for this.......... its a request...

                      From last 3 weeks i m complaining to Vodafone Customer Care that I have not received my June month bill.. everytime they within 4 hours you will receive the bill.. but still not received by me.. and without my initmation they have changed my email id... and some other customer bill I received on my email...

                      I had spoken to Mr. Prasanna (Manager) and Mr. Milind (Supervisior) and some more executives... everytime only one reply within 4 hours you will receive the bill..

                      I just request you to please do something...

                      Vodafone — Bill Not received

                      I am not getting bills from vodafone and still they call me and harrass me for the payment..please take strict action against vodafone sir...
                      thanking you
                      kishor
                      My name is GANDHI. My mobile no. is [protected].
                      I am not receiving my hard copy nor soft copy of the bill since last Two months.
                      Due to non receipt of the bill, I could not pay on time & was charged late payment
                      charges. If you do not send the bills how can I pay. Please see that I receive hard copy
                      of my bill every month. Also, my internet connection gets disconnected every now & then.
                      I cannot use my Internet due to non connection. Please see that both my quires are solved
                      immediately.
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                        Vipul Bahuguna
                        from Dwarka, Delhi
                        Feb 13, 2012
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana

                        I took a note of this in my latest Feb bill that I am being charged 155 rupees for something called "m_hungama_renew_5" downloads.
                        I don't have any clue as to what it is.
                        I called up Vodafone to check about this.

                        And I have not received any convincing answer till now.
                        They just informed me that this is some service which is active on my subscription.
                        So far I have had communication with three different Customer Service Reps and they asked me to try sending the below SMS's to deactivate this service -

                        CAN HUNGAMA 111
                        CAN ONE 111
                        CAN FS 111

                        But when I send these SMS's I receive the response -
                        "This service is not active on my account".

                        So why the hell I am being charged Rs. 5 almost per day for this?

                        I really want someone responsible from Vodafone to check this and reply back to me.

                        If Vodafone cannot provide genuine and fair service I don't want to use their service.

                        Vipul B.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I have again faced the issue this time as well.
                        Again 55 rupees have been charged for these m_hungama_renew.

                        What is happening? What is the way forward to take this to the consumer court.
                        Is there anyone listening here????
                        I am really disappointed with Vodafone.
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                          kadamamol1188
                          from Valpoy, Goa
                          Feb 13, 2012
                          Resolved
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                          Resolved

                          Address: South Goa, Goa

                          lost my vodafone prepain simcard, want to block it, simcard no is [protected]
                          Dec 21, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 13, 2012
                          Vodafone India Customer Care's response
                          Hello Amol,

                          Could you please share your current contact details and an alternate number here http://bit.ly/wqk8SQ We'll get back to you with assistance in a short while.

                          Regards,
                          Vodafone Customer Care
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                            krushna87
                            from Pune, Maharashtra
                            Feb 13, 2012
                            Resolved
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                            Resolved

                            Address: Ganjam, Odisha

                            dear sir/madam
                            i am member of sunapalli gramapanchayat . beg to state that some people doing miss call or calling, they have unknown person i don't know his address . and also they are doing misbehavior in calls, i am uncomfortable pick up phone.
                            so i want to known that who calling irregular and doing misbehavior please inform as soon as possible my email is krushna.[protected]@gmail.com
                            write now i have no photo
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            miss behabiour of wrong number - [protected] (a vodafone member)

                            dear sir/madam

                            i am from pondicherry, i receive a phone call from [protected] (a vodafone member).some one called me today at 10:39 am on 15/2/2012, a gents voice.he was a unknown person, i don't know who he is.since it was a wrong number, i cancelled the call after answering him that it was a wrong number by stating that "brother, who are you, i do not know who you are, i do not wish to talk, please cut the call"

                            but, he called me once again and started abusing me, why did i cut the phone call.he is misbehaving in calls by using abusing language lavishly.

                            so i want to known that who is calling and misbehavior.

                            please inform as soon as possible my email is siva.[protected]@yahoo.in

                            other wise i would report this to my nearest police station

                            regards
                            siva
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                              komal katyal
                              from Mumbai, Maharashtra
                              Feb 12, 2012
                              Resolved
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                              Address: Ludhiana, Punjab

                              sir,

                              I need a help from the vodafone company, to pls give me the incoming and outgoing calls details of one of the vodafone prepaid customers. I had lend my money to This customer and she had left us without informing, its been more than a month, so pls i need the details asap. her no. is [protected]


                              and pls inform me back at [protected]
                              or ple mail me at
                              Kitty.[protected]@gmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                M
                                Mr.rohit
                                from Delhi, Delhi
                                Feb 12, 2012
                                Resolved
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                                Resolved

                                Address: South Delhi, Delhi

                                I had Aircel number then I applied for MNP to convert it into Vodafone and submitted all required documents along with requisite form on 4 December 2011 through retailer M/s R K travels sector-1 Pushp Vihar New Delhi-110017. After elapse of a considerable period of 25 days I was asked again to request unique porting code on 30 December 2011. My number was successfully converted into Vodafone on 5 January 2012 but all incoming and outgoing calls were blocked on 12 January 2012. I was never informed about why this was done and when I contacted customer care they told me that they have not received any documents. Then I once again submitted all requisite documents and photograph with above mentioned retailer. My all outgoing and incoming calls including customer care are still blocked. In this regard I have already made several requests to the Vodafone employee dealing with MNP process Named Rakesh and mobile number -[protected] and retailer by personal visits and telephonic conversation but all in vain.
                                THERE IS DELAY OF 62 DAYS TILL TODAY AND STILL MY NUMBER IS BLOCKED.
                                I have already suffered a huge loss and unconveniance due to loss of my number. It therefore requested to release my number without delay and suitable action should be taken against defaulters. Further it is also requested if above requested action is not possible my mobile number may be reverted to my old service operator i.e. Aircel.
                                An early action is solicited
                                Dec 3, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 13, 2012
                                Vodafone India Customer Care's response
                                Hello Mr. Rohit,

                                Could you please share your number with us here http://bit.ly/AziCMD ? We'll look into the matter and get back to you as soon as we can.

                                Regards,
                                Vodafone Customer Care
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                                  Kapil B Vyas
                                  from Pune, Maharashtra
                                  Feb 11, 2012
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                                  Address: Maharashtra

                                  DEAR SIR/ MADAM,

                                  I WOULD LIKE TO INFORM YOU THAT MY MOBILE NOS IS [protected] I HAD APPLIED FOR THIS NOS SOME TWO MONTHS BACK. THE NOS IS POST PAID, THE 1ST MONTH BILL WAS 505/- WHICH I HAVE PAID ON TIME..I.E BEFORE DU DATE, BUT THE BILL FOR SECOND MONTH WAS ABOUT 2087/- WHICH IS VERY SHOCKING FOR A PERSON LIKE ME, BECAUSE THE NOS WHICH I AM USING IS ALTERNATE NOS (MEANS 2ND NOS) I TOOK THIS NOS FOR ONLY TO ENJOY BBM SERVICES WHICH I TOOK PLAN OF 299 (ONLY MAIL & MESSENGER) INSTEAD OF INTERNET ACCESS FOR 399/- PLAN BECAUSE I CAN USE WI-FI SERVICES VIA INTERNET WHICH CAN BENEFIT ME MORE & I CAN SAVE RS. 100/- MY EXISTING NOS IS [protected] WHICH IS USED IN DAILY MANNER & CHORES

                                  BUT I REGRET TO INFORM YOU THAT THE SECOND MONTH BILL WAS DUE & IT CAME IN SHOCKING MANNER OF 2087/- I HAVE COMPLAINT SEVERAL TIMES IN VODAFONE CARE BUT THEY DIDN'T HELP ME.
                                  ONE OF THE REQUEST NO. WAS[protected] WHILE TALKING TO THEM THEY INFORMED ME THAT MY BILL WAS TREMENDOUS INCREASED DUE TO ACCESS INTERNET DOWNLOAD. I JUST WANT TO TELL YOU THAT IF I WANT TO USE INTERNET IN HARSH MANNER (DOWNLOADS) THAN I WOULD HAVE CHOSEN PLAN OF 399/- INSTEAD OF 299/- WHICH IS MORE LOGICAL THAN CAUSING BILL OF 2087/-

                                  I HAVE VISITED CUSTOMER SERVICE CENTER AT GAIWADI (MUMBAI, CHARNI ROAD) TWICE & SPOKE TO MR. RAJNIKANTH BUT HE REGRET TO HELP ME & INFORMED ME TO PAY THE BILL.

                                  THEY ARE INFORMING ME THAT BILL WAS HIGH DUE TO DOWNLOADS, BUT AGAIN I AM INFORMING YOU THAT I HAVENT CHOSEN THE INTERNET SERVICE ALSO, THE DOWNLOAD WHICH IS DONE FROM MY SIDE WAS DONE VIA WI-FI THROUGH INTERNET SERVER (A local area network that uses high frequency radio signals to transmit and receive data over distances of a few hundred feet) WHICH IS DONE THROUGH LOCAL NETWORK AVAILABLE IN YOUR PREMISES.

                                  ALL MY OUTGOING CALLS, BBM SERVICES & MAIL FACILITY HAVE BEEN STOPPED. LOSS OCCURRED HAS BEEN HEAVY & INCONVENIENCE TO ME PAST 15 DAYS WILL BE TAKEN IN ACTION

                                  SO WE REQUEST YOU TO KINDLY GIVE US THE EXACT BILL AS PER USAGE & START OUR SERVICE OTHERWISE STRICT ACTION WILL BE TAKEN AS PART PAYMENT OF BILL HAVE ALREADY BEEN PAID.

                                  REGARDS,

                                  KAPIL B VYAS
                                  [protected]
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                                    pawan78
                                    from Chandigarh, Chandigarh
                                    Feb 10, 2012
                                    Resolved
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                                    Resolved

                                    Address: Punjab

                                    [protected] no disturb me a lot
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Sir,
                                    I am a subscriber of number [protected], and recently I have started using vodafone services and I am observing that there are lot many un required calls to me from vodafone, which are disturbing and useless to me, these calls are for subscring to caller tunes with songs, I am usually getting these calls from the numbers [protected] & [protected].
                                    I have no interest in subscribing to such caller tunes then why I am getting all these disturbing calls and that too at the time when I am occupied in some personal (important ) work.
                                    if such calls keep disturbing me in future then I may think of knocking the doors of consumer Court.
                                    I request you to kindly note with you that i don't want any calls for subscribing to caller tunes with songs.
                                    I hope that in future I will not get disturbing calls from vodafone.

                                    Regards

                                    Rupendra Parashar

                                    Vodafone — unwanted calls

                                    my mobil no.[protected] is using my mother and she gets unwanted calls from few no like [protected], [protected] etc. i would like to get the detail call report against my no. for the past one month for registering a police complaint.

                                    i hope the concerened will do it immedietly after doing necessary varifications

                                    thanks/rgds
                                    sajeev pillai

                                    Vodafone — UN WANTED CALLS

                                    Hi,
                                    I have got a prepaid vodafone connection.How do I stop getting unwanted calls? recently I went to a nearby Vodafone shop and complained.No use.To whome I have to approach from this company official at bangalore ?
                                    i have registered for not recieving any kind of sales or advertisement calls in the last week, but still i'm recieving such calls.

                                    vodafone punjab — Getting disturbing calls from a no.

                                    hi

                                    i have been getting disturbing calls from no. [protected] for last two weeks no one speaks up when i pick up the call neither when i call up. Also registered a complaint with police but still of no-use. Vodafone -Punjab people ask for 100/- bucks per month to block this no. I am sick of all this pls help me sort this issue.

                                    regards
                                    KN
                                    getting continuous missed calls from a vodafone no.[protected]
                                    i want the detail of this no. and this no. is of india
                                    [protected]
                                    this no. guy distubing me.i need to know who is this
                                    Sir i want my bill summary of my connection [protected]. i want to check the unwanded calls. outgoing and incoming call details
                                    Dear Sir,
                                    Please send me the details of mob. no.- [protected]. From this no. recently i received two masages & every time when i calling to this no. the response was switched off. Please send the details to my email as early as possible.
                                    I also have been receiving unwanted messages from [protected]. Please look into the matter and let me know who the stupid sender is.
                                    stop those customer call,computerised calls,messages from vodafone regarding offers
                                    i want full details of the given below vodafone number because i m getting unwanted disturbing calls
                                    i want full details of the given below vodafone number because i m getting unwanted disturbing calls
                                    Plz fully deatil this no [protected], these person calling my wife and distrub it, plz send me full detail this email id nunu.[protected]@gmail.com
                                    Hi Shantanu,

                                    We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/6ZicU and we’d be happy to help.

                                    Regards,
                                    Vodafone Customer Care.
                                    i facing the same problem with Vodafone, still they are not resolve this type of issues. I decide to cancel this connection (don't have patience anymore)
                                    +91-[protected]
                                    I want the owner details and address of the above vodafone number as my mother is getting unwanted calls from this number. I would appreciate your help. Please mail me the details

                                    thank you.
                                    [protected]

                                    from the above no i have received Threaten call.
                                    Please find the address and inform to me very fast.

                                    selvan.j
                                    selvan.[protected]@rediffmail.com
                                    [protected]
                                    [protected]
                                    have u got any response from this website holder???
                                    how one gets here solution of the one's problem??
                                    I, my second mobile no. [protected] holder(for any solutions contact me on [protected]), get harassed by a number [protected] of vodafone in bihar causing bitter experiece in ongoing life wheel just want to get rid of it anyway. I can't switch of my number because of important incoming static calls.
                                    Please provide any working solution for it. You should sure it would be practical to give him a better punishment.
                                    Your Thankfully,
                                    Atul Prashant
                                    [protected]@hotmail.com
                                    [protected]
                                    Patna, Bihar
                                    Dear Sir,

                                    With due respect, it is submitted that my mobile number [protected] has subscribed automatically the subscription service provided by wap.mauj.com and its charges Rs 1 per day. I received the message "Thanks for subscribing to the subscription service is GPRSMMS1".
                                    I have many time talked with the Executive of the Vodafone Customer Care, but they have not given me the solution to deactive this service.
                                    So please help to deactive this service from wap.mauj.com.
                                    Kindly Request.(Please, Sir deactivate all services to my mobile no.[protected] immediately.)
                                    Thank you.
                                    by
                                    Nagendra Kumar Gupta
                                    Dear Sir/Mam

                                    I m very frustrated with unwanted SMS and Calls on my cell no [protected]. I do not want to receive such calls or SMS from you company and would like you to stop them immediately, as it is disturbing me a lot throughout the day.

                                    Thanks

                                    Ved Parkash Khattar
                                    [protected]
                                    Kindly let me know the contact details like Name & Address of Cell no - 91-[protected].

                                    I am getting nasty messages from this number.

                                    Please Help...

                                    Kiran
                                    some guy calling from this number [protected] and disturbing my sis
                                    some guy calling from this number [protected] and disturbing my sis..
                                    i wanted the details of the person who is owner of this number...
                                    I want a details and address of the above vodafone number. please mail me fast.
                                    thank you
                                    I am using Vodafone as my service provider for my mobile network. My number is [protected]. I am receiving too many unwanted calls and SMS. I had already subscribed for Do Not Disturb service of vodafone since a year. But still i am receiving same no o[censored]nwanted calls.

                                    Vodafone — unwanted calls

                                    kindly provide owner detail for the below number.

                                    [protected]

                                    getting unwanted calls from this number
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                                      maheshgaikar
                                      from Pune, Maharashtra
                                      Feb 10, 2012
                                      Resolved
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                                      Resolved

                                      Address: Raigad, Maharashtra

                                      Dear sir/madam,

                                      I was send my skim related document and they was received on
                                      [protected] but i have two time call on this no:[protected] she is saying
                                      it is in process and on your scratch card you have mention*step -3-the gift will be delivered to you within 18-20 days of receipt of
                                      the voucher*

                                      and now its may be more than 38 days but still my issue is not resolve they are saying that gift is not in stock we will delivered within 7-10 working days i need your help for this issue
                                      Jul 13, 2018
                                      Complaint marked as Resolved 
                                      Closed already
                                      Verified Support
                                      Feb 10, 2012
                                      Vodafone India Customer Care's response
                                      Hello Maheshgaikar,

                                      Please share your number with us here http://bit.ly/x88w0j We'll look into the matter and get back to you at the earliest.

                                      Regards,
                                      Vodafone Customer Care
                                      Please find my bellow mail hitory:-

                                      Dear Sir/Mam,


                                      As per the mail, we would like to inform you that customer's gift is Cup Speaker and it will get dispatched within 7 - 10 working days..


                                      Regards
                                      Shikha Kapoor



                                      On Fri, Feb 10, 2012 at 11:45 AM, Pranita Patil <Pranita.[protected]@vodafone.com> wrote:

                                      Hi, As we discussed with the user on con-call, pls send the stickers only, requested by him as he doesn’t want any other alternate gift we offered. Try to send it at your earliest. Pranita PatilFast Track
                                      Vodafone India Limited
                                      Mobile: [protected] From: Pranita Patil (MUM)
                                      Sent: Friday, February 10, 2012 10:59 AM
                                      To: [protected]@incentivesolutions.in
                                      Subject: FW: [protected]FW: gift not received As discussed, Pls spk to the user and take me on a con call From: Fasttrack (MUM-NE)
                                      Sent: Thursday, February 09, 2012 4:25 PM
                                      To: Pranita Patil (MUM); Document Management Desk (MUM-NE)
                                      Subject: FW: [protected]FW: gift not received From: Nodal Mum (MUM-NE) [mailto:Nodal.[protected]@vodafone.com]
                                      Sent: Thursday, February 09, 2012 3:40 PM
                                      To: Fasttrack (MUM-NE)
                                      Subject: [protected]FW: gift not received
                                      [protected][protected]---
                                      From: mahesh gaikar[SMTP:MAHESH.[protected]@GMAIL.COM]
                                      Sent: Thursday, February 09, 2012 3:40:22 PM
                                      To: Nodal Mum (MUM-NE)
                                      Cc: Vodafonecare Mum (MUM)
                                      Subject: Re: gift not received
                                      Auto forwarded by a Rule Dear all, This is to inform you that i am very aerated regarding this issue its more than 38 days taken to resolve my issue but still not resolvei am not happy with this answer. I need resolution for this i am waiting for reply??????????? Regards, mahesh gaikar[protected]On Wed, Feb 8, 2012 at 6:19 PM, Vodafonecare Mum <Vodafonecare.[protected]@vodafone.com> wrote:
                                      Dear Mr.Gaikar,

                                      Thank you for your email dated 20/01/12, regarding Vodafone mobile number [protected].
                                      Further to our conversation, we would like to inform you that we have updated your request regarding gift issue and the same has been sent to the concerned department and will be processed in 10 working days. Mr.Gaikar given below is the Service Request reference number for your enquiry; in case you need to check the status on the same, you can share this number with us. Service Request Number:[protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help,
                                      Prasad KuvalekarVodafone Care
                                      Contact numbers
                                      For Enquiries : 111 or +91-[protected] For Complaints / Requests : 198 (toll free)Fax: +[protected]
                                      E-mail: vodafonecare.[protected]@vodafone.com
                                      Website : www.vodafone.in

                                      [protected] Forwarded message[protected]
                                      From: mahesh gaikar <mahesh.[protected]@gmail.com>
                                      Date: Fri, Jan 20, 2012 at 7:40 PM
                                      Subject: Re: gift not received
                                      To: corporate.[protected]@vodafone.com
                                      Cc: SHIKHA KAPOOR <[protected]@incentivesolutions.in>


                                      Dear sir/madam,

                                      kindly find the bellow mail history and resolve my issue the skim persona is saying they required 3-4 week for the delivered my gift

                                      I am very disappointed by skim person and the skim



                                      HELP ME HERE I AM WAITING FOR YOU REPLY??


                                      Regards
                                      mahesh gaikar
                                      [protected]On Fri, Jan 20, 2012 at 3:35 PM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:Dear madam,

                                      Its too late all decision in yours hand. I can give you time for today only i must want your reply today.



                                      Regards
                                      mahesh gaikar
                                      [protected]
                                      On Fri, Jan 20, 2012 at 3:29 PM, SHIKHA KAPOOR <[protected]@incentivesolutions.in> wrote:Dear Sir,


                                      Request you to kindly allow me some time as i have forwarded the complaint to the concerned department...


                                      Regards
                                      Shikha Kapoor
                                      On Fri, Jan 20, 2012 at 3:09 PM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:


                                      Remainder...1



                                      Regards
                                      mahesh gaikar
                                      On Thu, Jan 19, 2012 at 11:59 AM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:

                                      AWAITING FOR YOUR REPLY???



                                      Regards
                                      mahesh gaikar
                                      On Wed, Jan 18, 2012 at 6:36 PM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:Dear madam,

                                      I appreciate for your quick response but that quality checking 3-4 week is not a my issue you should give my gift as per committed time on your scratch card
                                      That is only i am asking you


                                      Please do the needful from your end resolve my issue i am waiting for reply??


                                      Regards
                                      mahesh gaikar
                                      On Wed, Jan 18, 2012 at 5:29 PM, SHIKHA KAPOOR <[protected]@incentivesolutions.in> wrote:
                                      Dear Sir,


                                      As per your mail, we have already processed both the claims and details are mentioned below...



                                      1st bill gift details...


                                      Gift -Cup Speaker
                                      Status - We have already processed this claim but gift is hold for quality check and it will take 3-4 weeks to resolve this.



                                      2nd bill gift details...


                                      Gift -Windcheater
                                      Status - We have already processed this claim and will dispatch you the gift today on priority...


                                      Regards
                                      Shikha Kapoor On Wed, Jan 18, 2012 at 4:42 PM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:Dear madam, I was send my skim related document and you have received may be on
                                      [protected] but i have two time call on this no:[protected] she is saying
                                      it is in process and on your scratch card you have mention*step -3-the gift will be delivered to you within 18-20 days of receipt of
                                      the voucher*

                                      Please help me here and resolve my issue i am waiting for your positive
                                      reply??


                                      name :-mahesh mohan giskar
                                      contact no:-[protected]

                                      -- THANKS AND REGARDS,

                                      SHIKHA KAPOOR
                                      CORPORATE INCENTIVE SOLUTIONS PVT LTD.SCF-13, SECOND FLOOR
                                      SECTOR-7/C
                                      CHANDIGARH[protected], EXT-506
                                      MOB NO-[protected] " If we Don't Take Care of our Customers, Someone else will'


                                      -- THANKS AND REGARDS,
                                      SHIKHA KAPOOR
                                      CORPORATE INCENTIVE SOLUTIONS PVT LTD.SCF-13, SECOND FLOOR
                                      SECTOR-7/C
                                      CHANDIGARH[protected], EXT-506
                                      MOB NO-[protected] " If we Don't Take Care of our Customers, Someone else will' This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.


                                      -- THANKS AND REGARDS,
                                      SHIKHA KAPOOR
                                      CORPORATE INCENTIVE SOLUTIONS PVT LTD.SCF-13, SECOND FLOOR
                                      SECTOR-7/C
                                      CHANDIGARH[protected], EXT-506
                                      MOB NO-[protected] " If we Don't Take Care of our Customers, Someone else will' This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you
                                      Shikha Kapoor's reply, Feb 17, 2017
                                      The complaint has been resolved long back, so kindly mark it closed
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                                        jeswantjm
                                        from Bengaluru, Karnataka
                                        Feb 9, 2012
                                        Resolved
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                                        Address: Bangalore, Karnataka

                                        I have four prepaid Vodafone Karanataka numbers, three of which were registered under Do Not DIsturb. The DND status could be confirmed from the NDNC website.

                                        In the last few days I have been receiving a number of promotional SMSs on one of the mobiles. To my surprise, a check at the NDNC website shows none of the 4 numbers have DND registrations any more.

                                        Who's to blame? NDNC or Vodafone-Kar?

                                        Don't wish to publish my personal no here. my email is [protected]@hotmail.com
                                        Dec 4, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 10, 2012
                                        Vodafone India Customer Care's response
                                        Hello Jeswantjm,

                                        Could you please share your number with us here http://bit.ly/zuBF5t ? We'll look into the matter and get back to you at the earliest.

                                        Regards,
                                        Vodafone Customer Care
                                        Verified Support
                                        Feb 11, 2012
                                        Vodafone India Customer Care's response
                                        Hello Jeswantjm,

                                        Please note that DND is active on your number now and the same will come into effect in the next 7 working days. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

                                        Kind Regards,
                                        Vodafone Customer Care, Karnataka
                                        Verified Support
                                        Feb 21, 2012
                                        Vodafone India Customer Care's response
                                        Hello Jeswantjm,

                                        We would like to inform you that as per the NDNC portal, DND is active on your account effective[protected]. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future or you can also call us on our toll free number 198, we'll do our best to help.

                                        Regards,
                                        Vodafone Customer Care, Karnataka
                                        "is active on your number now and the same will come into effect in the next 7 working days".
                                        Why fall back on obfuscation? I was puzzled by the cheeky talk by a couple of customer service agents. I had to do some researching to get to the bottom of this thing & got to this report
                                        http://www.techgig.com/knowledge/New-DND-guidelines-7-things-to-know-3377
                                        Sep 27 2011 was when the portal change was made.
                                        Your people should have had the basic courtesy to admit that Vodafone had messed up, but instead tried to cover up with cavalier & brave over-the-top explanations
                                        I hope better sense will prevail in future
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