Vodafone India Complaints & Reviews

HI All
I am writing with to share pathetic, disgusting and appalling customer service which I had from Vodafone Store, complaint resolution team and Customer care team.
I have been a customer with Vodafone for last 3 to 4 years and I had Vodafone IBM 199 plan, I met a Vodafone representative Mr. Sachin Wagh (Mobile no. [protected]) who initially sold my current plan to me in year 2009, he offered me a new plan which was VG_KN_MV_IBM199...

R/sir,

Please send me the incoming and outgoing call details & message details of my vodafone prepaid mobile no [protected] for last two months to my email address([protected]@yahoo.com).pls do the needfull


Regards



Sanjeev Mehta...

Hi;
My name is debasish nag.i am a prepaid customer of vodafone(number is [protected]).i have recharged my number with 502.00 rupees for the integrated data plan(500 mb 3g data, 500 mins call, 500 sms) on 18th of February 2012.the transacion id is KO[protected].The data pack is not activated till date.I have called a lot of time to customer care and visited vodafone store.The complaint no are '[protected]' and[protected]'.Lastly...

Hi,

I want to deactiviate my Vodafone Postpaid sim(Mob No : [protected]).Please start the deactivation process ASAP.

Raghavendra,
[protected]@rediffmail.com...

Got a sms stating that caller tune has been activated on my cell # [protected] and that daily Rs 1/- has been deducted; also therein was mentioned that to cancel send sms CAN CT to 144 or call to 22622, select 3rd option for cancel. I have NEVER asked for any Caller tune. So I sent an sms with CAN CT to 144. Got reply that Caller Tune has been deactivated on my mobile, but I HAVE NOT YET got REFUND for the wrongly deducted charges.
i...

sir,i have a vodafone lapu no is [protected].but my lapu pin is blocked.so i want a new pin as soon as possible....

Sir my name is Ravinder pal Singh Mobil. no. [protected] of Vodafone. My complaint. is that I Recharged internet pack on 11 FEB my mobile. but company dedicated my whole. Balance on 12feb 2012. AFTER making my complaint they. Promise that I will get my balance. within 48 hours. But now there customer. Care even do not pick my mobile so please look over to this matter...

Hi,

My Vodafone number i.e. [protected], I've been using this number since Feb 2008. I purchased it from Matrix as a corporate connection; A couple of months back I got a call from Vodafone Customer Care that they do not have my documents and I need go to a vodafone store and submit them. I asked for the reason that why did they realize that after 4 years and why they do not talk to Matrix, they never gave me an explanation....

i have been charged 800 rs. extra on my post paid connection for the month of january those extra charges are due to my CUG being charged. i made repeated calls to the vodafone care and numerous visits to the vodafone main office on goa, despite which my problem has still not been handeled. i want my bill to be re-checked and a new bill to be sent to me instead of waving of the charges in the next bill. my rental plan is 99 and i have blackberry...

Sir

My internet USB STICK, Mobile No [protected]. My internet connection is very slow, But I had recharged for 1 month for 3G itself , So Please check and kindly to do the needful.

Thanks and Regards

Ramakrishnan...

Sir,
I am using Vodafone postpaid connection. My number is [protected].
I changed to postpaid connection on last week. Before converting into postpaid connection I used Vodafone prepaid connection.
Vodafone forced me to convert prepaid connection to postpaid connection.
At the same time they offered me various discounts for calling.At first they offered me all India 30 paisa call scheme.But after converting to...

I recharged my Vodafone sim online from http://www.freecharge.in/ site. By filling the required details. I recharged with amount of Rs/- 110, as thinking that I will be getting some amount around 100 Rs/-.

But, this amount got recharged for WCC, World calling card. When I called customer care on 18/02/2012. I got to know that this amount of recharge kept only for WCC. Not for other purpose (meaning local & STD call).br...

I received a blank call from the number [protected]. When i searched for it on he internet I found similar two or three posts complaining the same.
It's urge from the concerned authorities to have check for such calls and take proper action either for the telecom operators to filter such calls or the other way out for security point of view.
Though it was for the first time i received the call without having notified...

________________________________________
From: acknowledgements <[protected]@vodafone.com>
Date: Tue, 7 Feb 2012 13:30:52 +0530
To: <[protected]@gmail.com>
Subject: Happy To Help: Complaint on billing & blackberry internet service


Dear Customer,

We thank you for writing to us. We have referred the matter to our concerned department and will definitely...

I want the call details of my prepaid number [protected] for the last three months
incoming and outgoing details.
Thanks and regards,
vivek.cv...

Hi,
I have been using Vodafone Number +91-[protected] for almost 6 years now. I got this connection through Matrix, which was a partner to Vodafone.
Now, for some god damn reason, Vodafone and Matrix are no more business partners and one fine day, my services were barred. The reason that I get to know from the Customer Care Team is that I need to submit my documents again if I want to continue their services.

My...

Team,

I am a postpaid user in Mumbai with my Phone no [protected] and my phone model is LG Optimus one P500. Last month suddenly i was able to see Edge symbol on my phone display. When i checked further, i found that Internet was enabled on my phone. Even if i have never request to enable the Internet it started automatically. I used it for few days as i never received any message or mail from Vodafone stating that it will cost...

i m a regular postpaid customer of vodafone company from 2003, they charged me a high bill on the name of vodafone mobile connect and i m not activated this service but when i asked them for the correction of my bill they refused to do this.So please solve my problem and adjust my bills from the company and everytime when i asked them they threaten me to make a court case against me.please help me out whomever it may concern....

Dear Team,

I do online recharge very time but i get successful message on my mobile and Email but the same will not be credited to my account and also the same will be credited back to my back account after 5 to 6 days. and emergency when we do online recharge it will not happen and when we call customer service also not help will be given. Last time i called the helpline two months before regarding the same issue and complained...

respected sirmadam
my name is SANDEEP KUMAR.. I have been using my vodafone connection on my mobile no.[protected] since last 6 years.. when i received my mobile phone bill for the period between 06.12.11 to 05.01.12 there was one ISD CALL to pakistan for 30 minutes was charged to my bill for 28dec2011... but the fact is that i have never dailed even a single ISD call during my 6 years mobile using life... I went to vodafone store also...