Vodafone India Complaints & Reviews

Dear Sir/Madam


My self Robinson,my Vodafone mobile no +91 [protected].Last month 08/12/2011 recharged Rs.95 for GPRS plan,but that day its worked,next eight day Vodafone signal having problem in Bangalore HMT,K.G Halli,BEL Circle.Dec 10th Resisted the complained.The Signal corrected on 17/12/2011.That validity 8days last from 30days.now i asked the customer care they not responding properly.kindly provide 8days validity

Sub:-Extra Charges of Browsing and ISD



My self Mahesh.Pralhad.Sathpute I am using Vodafone post paid connection my number is [protected]. I am old customer of Vodafone but this month they have charged bill of Rs 1325/- in which they have charged me for Browsing and ISD which I have not use and I find that this time they have charged me more than my usages. I am ready to pay what i have used but i won't pay unnecessary charges they have charged against me and i have sent them mail and also talk to them to withdraw unnecessary charges from my bill so that i can continue with them. But so far i haven't receive any response from them. I really upset that Vodafone a reputed service provider can do such thing.

I hope you will definitely help me because i want to continue with the same number and i am ready to pay what i have used but not unnecessary charges.

Hoping for your valuable anticipation.

Dear Mr. Solutions I here by this want to say that my complaint is very little but i am very shocked that this type of companies have no Skill Employees I think as per my opinion this is a lower class prestigious company and in my outlook all are illiterates in this Situation.

Sir

My credit limit was 1400 .The bill which i received was of 3200.My mobile number is [protected] .what is the use of credit limit if Vodafone cannot put limit on it?Why Customer should suffer because of this.

Thanks
Ritesh

I recharged my mobile no. [protected] on 08/01/2012, 10:16 P.M. of Rs.
43.00 which is full talk value recharge as per offer know from *121#
number dialing on my mobile number. But now i get only RS. 36.98 talk
time. Please credit my remaining Rs 6.02 talk time in to my mobile
number.

Please take necessary action..

Invalid First Bill complaint with Appellate Authority Unanswered..

Vodafone Live and VMC service Vodafone initiated the Default CORE service VF live/VMC Data. I have not used the service from my handset or laptop. Vodafone raised the first bill with the Data Usage charges of Rs 574.40/-. How does the handset consume the data worth Rs 574.40/- in the IDLE state within 5 days.

Vodafone billing System is Faulty and FRAUD to Nation. Vodafone refused to disable the VF live and VF Mobile connect service from the Account.
Vodafone refused to provide the browsing usage of GPRS and calling details on the ISD calls in the first bill.

Kindly provide me resolution for deactivation of VF Live and VMC.

Hi,

I have registered dnd service of vodafone sometime in july, 2011 but i always receive unwanted calls and smss from my service provider. I had submitted complaint about such calls and smss to vodafone with all the detail of phone numbers and sms numbers and got the complaint registration number: [protected] on 12the dec, 2011 but no use.

Today again, i received a call from angle brokerage from number: +[protected].
Yesterday received call from some insurance companies & property investment companies from numbers: [protected], [protected] & [protected]

There some many unwanted sms messages i have received so far from these numbers:

[protected] (M3m urbana luxurious office space, call:[protected].
[protected] (Personal loan from hdfc bank), call maria [protected]
[protected] (100% ayurvedic products with cash back), call [protected], [protected].
+[protected] (Cosmic 5 start office...), call [protected].
+[protected] (Lotus velly plots booking...), sms lv to 56677
[protected] (Available it n rental space..) sms cosmic to 56161
[protected] (Manesar, it comm. Poss in march 2012), call: [protected]
[protected] (Lotus vally...) sms lv to 56677.

Can't write all the sms but i want that my service provide will block all such messages & call.

Thanks & regards,

Ranjeet saini
Mob: [protected]
K. V-ii, sec-82, noida. U. P.

Sir,

I have been the customer of Vodafone since 2006. My Mobile number is [protected] (Off Chennai Region).
I got totally disappointed about your hidden concept about your tariffs. I have put a message booster on 5th December, 2011.

By the same time I have activated 224 booster, where 100 local messages is free in this tariff on 28th December 2011. But at the completion o[censored]nique SMS Booster, which had activated on 5th December, 2011, your company started to charge 50 paise per sms since 6th January, 2011.

On 6th January 2011, I have contacted your customer care and talked to your executive. Where he advised to take One day SMS Booster Pack for two days, and the problem will be rectified within 48 hours and the 224 Booster SMS will be re-credited to my account. On the advice of your customer care executive, I have activated daily message booster for two days (i.e. on 7th and 8th January). But on 9th January 2011, again the SMS has begun costs.

Again I have contacted your customer care and they said, your 224 SMS Booster has deactivated and noting to do with it.

The same problem has occurred last time itself.

I got totally disappointed over this issue. We the customer doesn’t know about your tariff clearly as you are changing often.

I want you to resolve this issue, by re-crediting my daily 100 Free SMS Pack which is accredited with the 224 Booster Pack and also refund my two days daily SMS Pack, which I have activated. Even I am going to put a daily booster pack for tomorrow also, where I believe you will resolve this issue soon.

I want the concerned authorities to solve this issue. And also, telecom regulators must ensure the customers that it should not happen once again from the service providers.

Thank you.

With regards
S.K. Seeralan.

pls send me my incoming / outgoing call details with number / call duration. . My mobile # [protected]

i mms recd not opened .i use mobail nokia and vodafone sim.and mms not reced my no.[protected] massage send form mms.

I want my Vodafone SIM ([protected]) details used by me.This SIM is provided by Infronics System Ltd,Hyderabad.My mail id is [protected]@gmail.com

dear sir i have a kerala vodafone number my mobile number is [protected] my name is sandeep please send my last 1months{ 01 12 2011 to 31 12 2011} incoming &out going numbers. pls send to mail my e mail id is [protected]@gmail.com. pls this is urgent

I am vinayak from Hyderabad. I recharged with bonus card 125 from https://shop.vodafone.in website on December 5th 2011. In website they have mentioned as below.

Bonus Card 125
9000 Free V2V SMS, V2O SMS @ 9p/SMS and Local V2V [protected]@10p/min Valid for 90 days
The issue is after one month(5th Jan) my tariff is got changed even though validity is up to 3months. V2V call charges is changed now. I called customer care regarding this issue. They were telling that there is no such plan for 90days.
Vodafone is cheating the customer by displaying wrong tariff on their official website.

Dear Sir/ Mam

Today ( 05.01.12) , i have received a message from VD-611117, that due to unusage of sim [protected] from last 60 days my no. will deactivate from there end with in next 24 hrs.
As i'm in continuance usage of this sim, why do i got this unauthorised message.
Plz solve my query as soon as possible.

Thanks
Urvashi

Customer Name: Benito Jacob
Mobile Number: [protected]

Vodafone is offering incorrect Bonus Offers. They offered 1000 MB data for 30 days @ Rs 58 bonus card. First my account got debited with Rs 58 and then there was no Credit of 1000 MB.

After calling the call centre the executive misguided stating that there is no such offer and then I asked her to give it to a senior official. The executive made me wait 7 - 10 mins before forwarding the call to Mr. Ajit. He informed that the site is not update and that's why there is no such offer.

He provided me complaint number [protected] - He had mention that for Rs 58 bonus card I will get only 375MB of data usage.

Vodafone is cheating its online loyal customers. They have not updated the site.

This is completely Bogus Bonus Offers.

Attached the offer and order confirmation

Regards
Benito Jacob

Dear Sir,


I m tired of taking followup continuously from before 7 months for network issue but
till date is it the pending same.

I applied for a post paid connection on 30th Dec 2011 and today it is 5 Jan 2012 n still the number is not activated.

By the way Pathetic Customer Service even Dehradun BSNL offers much better service. Oh and please close that [protected] office as they show lot of attitude (like they are going to pay for my bill :) ) and without hesitation directly say that they wont provide you with any complaint number. Even they do not have any superviser to talk to. Great. WAY TO GO VODAFONE.

Number Applied : [protected].

See if you can do anything about it or else let me know then i will see what else i can do.

Dear Sir

My name is Shyam Chandra having a vodafone pre paid connection number [protected] from last 10 years but now it is creating problem with me.

I am getting so many calls in a days from and they are asking for gift awards. These people use to call even in deep night hours and disturbing my life schedule. I am continues calling to customer care and complainting about this but they are not ready to solve it.

Kindly suggest, what can i do for this case.


Regards

For your reference i am enclosing snap shot of the mobile phone call details where showing that call was received at 02.37 AM.

Shyam Chandra
[protected]

Dear All,

It has been a long time( November 2010) since I have left the distributorship of Vodofone in Pali, still my claim as well as my security is pending.

After many follow up with Rajesh Chouhan & Savneet Chopra still they have not been settled instead after I left the distributorship I received an mail which is trailing stated no claims are pending . I have all the supporting mails & documents with me to support that the claims are peding.

I would also like to inform you that when I was in distribution I was told by Savneet Chopra & Rajesh Chouhan that the claims will be settled but as soon as i left the distribution i got a mail that no claims are pending this is something understable is this an operating procedure of Vodafone Company or the employees.

I would also like to tell you that I was with Vodafone from Jan 2004 I was handling Pali in Post as well as Pre Paid .I was rather continuing the distributorship but due to some unethical work done by the BM & ZM so I left the work after me there is a downfall in revenue in Pali and a regular churn of Distributors.

Due to this type of response from the employees the company Vodafone name is at stake as this is an word of mouth publicity ,I would not do that but in an span of time if my claims are not settled i would rather be in the list of people who would tell bad thing about Vodafone.

Hope for an prompt & quick action from your side as you are the last person in Vodafone (Raj) from whom I have some hope.

Rgds
Hemant Parihar
[protected]

Hi,

I have received a missed call from [protected] (Originated from Pakistan) at 20:53 Hours. I do not understand the intention of such miss calls. Also this number is not known to me. Can anyone help me to know the fact. I have mobile connection with Vodafone Mumbai. Shall I give a complaint to them? Please give me your reply to my email id [protected]@yahoo.com

Thank you,

Regards,
Muralidhar