Vodafone India Complaints & Reviews

Vodafone Gallery — Misbehaviour of Customer Service Executive

Misbehaviour of Customer Service Executive.
Rude and mannerless interaction.

Ankush Jadhav.
Vodafone Store at
Thane Teen Haath Naka

Vodafone — Blackberry enterprise

I have a blackberry storm handset and have BIS(Blackberry internet service) active on it. Now here is my problem. I have downloaded the youtube app for my handset from the website. However it does not work on my storm. It gives me an error that it cannot open tunnel. java.IOException. This is a java error . Now, I have relatives in UK and canada, both with this handset. Youtube works perfectly at both places. I called customer care(vodafone enterprise solutions), and instead of solving my problem, they told me to delete the application! They said that I should not install any applications on my device. WHY? I also went to a vodafone care shop and showed this to them.. They said that I cannot view youtube videos on my blackberry internet service. On asking why, they refused to tell me an answer..A little research on the blackberry forums led me to the problem. Apps like youtube need an APN. I called vodafone and they promptly refused to give me an APN.NOW HERE IS MY QUESTION. WHY CANT I VIEW YOUTUBE VIDEOS ON MY BLACKBERRY STORM?? I CANNOT STREAM MUSIC FROM ONLINE RADIO SOFTWARES!!! IF I AM PAYING FOR A SERVICE, WHY DOES IT NOT MEET WORLD STANDARDS????

I agree with you, but I think its more to do with 3G bandwidth than service blockage.
I'm sure as soon as we have 3G in Mumbai & other places we will be able to just what anyone else around the world can.

hey i hve got the same problem wid the vodafone services.. i have activated wid my 399 mnthly blackberry services but there hasnt been any activation tho my bb serivce plan is active.. my bb is not connected to the server.
i have also been calling to the customer care wid no proper respnse.i guess chngin de provider is de best option.

My vodafone card secret PIN Code is damaged. The serial no. of the card is [protected]. Please help me with the PIN Code of this card.
My mobile no. is [protected] and email id is [protected]@yahoo.com

my vodafone card secret pin code is damaged. the serial no. is[protected].plzz help me find the pin code of the card

My vodafone card secret PIN Code is damaged. The serial no. of the card is [protected]. Please help me with the PIN Code of this card.
My mobile no. is [protected] and email id is [protected]@gmail.com

Dear Sir,

Please confirm the validity 30days r 90days.


Regards,
Hanumanthu.

Vodafone — Corresponce

Respected Sir,

My Mobile number of vodafone is [protected] and whenever we call up customer care for any inquiry or complaint the executives put the call on hold and transfer back it to the ivr mode where we need to again have to press option to get connected to customer care.and finally not reaching any of them .Loop continues.

Hi,

My name is Vanish Acharya, I am a corporate customer of Vodafone and I work for WNS Global Services Pvt. Ltd. My current Vodafone numbers are [protected] (Corporate Number) and [protected]. Following is the explanation of my complaint.

I purchased a Vodafone corporate number [protected] (Account number 8.11469298.00.00.101663) in November 2007 and I continued using the number till February 2008 without any billing or network issues. In the month of February 2008 I made a cheque payment (CITI Bank Cheque Number 505899) of 1500INR to Vodafone. After ten days my outgoing services were barred and called Vodafone customer service to know the reason and I was informed that the reason was due to nonpayment of bill then I explained the agent that I have made a cheque payment and also provided the cheque number then the agent informed that the cheque was bounced then I called my Bank to check on the same but I was informed by my bank that they never received ant cheque from Vodafone for clearance, then I again called Vodafone customer service and spoke to another agent who still was not able to help me then asked for an escalation and spoke to a supervisor who then checked and told me that they have received the cheque but it was never sent for clearance and the supervisor apologized and activated my outgoing services. After few more days (On February 18 2008) again my outgoing was barred and I again called Vodafone and the same thing was repeated but in the end they again activated my outgoing service and I was happy about, but my happiness did not last for a long time because again after a few more days my outgoing service was barred and then I again called Vodafone customer service and I was given the same reason for restriction of the service, this time I was very upset and really got frustrated and I explained the agent about the same story and I asked the agent to activate my service and call me back by the next day morning with a status of the cheque I had given to Vodafone but to surprise me or rather to put me in deep shock the agent told me that I am the one who is in need and I should call them if I want to know the status. The next day I checked and my service was still not reactivated then I called my bank and Vodafone had still not sent the cheque for clearance so I stopped the payment of that cheque and called Vodafone and informed about the same. In the later months I got calls from the legal department of Vodafone and I explained them the entire story and I told them that I am really ready to meet them in the court, and after that I never got calls from any departments of Vodafone.

On June 05, 2009 I bought another Vodafone corporate number [protected] and on October 03, 2009 I paid my bill of 986INR but after two days my outgoing service was barred and on calling Vodafone I was informed that I have exceeded my credit limit then I made a payment of 1000INR but again on October 14, 2009 my outgoing service was barred and I called the Vodafone customer service and spoke with Shadab who said that my unbilled amount had gone up to 2600INR which I knew was incorrect so I asked for a supervisor but Shadab refused to transfer the call to a supervisor but as I refused hang up the call without speaking with a supervisor so he placed my call on hold and after 10 minutes my call was placed on mute but I did not disconnect then again the call was placed on hold and after 5 minutes came the supervisor Jagdeep Singh. Mr. Singh was very rude and just said that his system is down and cannot help then I said I will wait till the system is restored then Mr. Singh told me that I was talking crap and disconnected. After an hours time I got a message from Vodafone informing to make a payment of 2694INR on my old disconnected account to avoid disconnection of service on this account.

Following are my questions to Vodafone:

1}. I gave the cheque of 1500INR to Vodafone on February 02, 2008 then why was the cheque sent for clearance on March 06, 2008?
2}. Why did Vodafone disconnect my outgoing services thrice in the month of February?
3}. If the cheque was bounced, then why did Vodafone reactivate my outgoing service on the 12th and 18th of February, 2008?
4}. If the payment of Vodafone number [protected] was not made then why did Vodafone disconnect the services of numbers [protected] and [protected]? As these numbers dint had anything to do with the previous number.
5}. Why didn’t Vodafone call me before disconnecting the services of my new numbers?
6}. Why did the Customer Service agent lie me, that the usage of my new number has gone up-to 2600INR.

I want Vodafone to activate my services ASAP and waive the bill of my Vodafone Numbers [protected] and [protected] for month October 2009 as I am not getting the services in this month on both the numbers. I would also want Vodafone to compensate for all the inconvenience caused. I would also want Mr. Jagdeep Singh (Supervisor Vodafone Customer Service) to call me and apologize for unprofessional conversation he had with on a customer service call.

I would appreciate a prompt and a satisfactory response in this matter

Regards,
Vanish Acharya
Cell: [protected]
Email: [protected]@yahoo.com

Hi, this is Vanish Acharya, Vodafone has disconnected my Vodafone numbers [protected] and [protected] so now I am not able to even receive calls or messages on those numbers. I can reached at [protected] or my email address as mentioned ([protected]@yahoo.com).

We apologize for all the inconvenience caused to you.

We reviewed your record and we have voided your previous bill with vodafone, considering your uneventful experience with us. We would request you to walk in to any our Vodafone Stores and provide the following reference number for them to action on your record.

Reference #: JSY38634UNDO65

We'd like to once again apologize for this uneventfull and less ordinary experience with us.

Yours Sincerely,
Vinayak Sharma
Manager at Operations
Vodafone Corporation India Ltd.

Vodafone — Compensation for Service related Issues - Vodafone

Dear Sir / Madam,

I had compaliant so many times to Vodafone office - Kareli baug - VADODARA, but the service standard was pathetic and the issue stands unsolved.

Now, I want to file legal complaint for the compansations,the problems faced by me due to this delayed services.

Pls communicated / respond to my e-mail ID - sodha.[protected]@yahoo.in,

The updated communication was as per Below and the same complain was raised as per detail mail below :

Customer Call center Executive / Store In-charge(Ahmedaba) - Mr. Nishant Khailasker - Replied that he will personally called for this issued by[protected], before 11:30 am. (which was not turned by him till time)

- The place of this service issue is - Kareli Baug - Vadodara - Vodafone office - Store Incharge - Ms Liksha, the exutive handled the servcie was - Mr. Umesh.

Regards,

Balram Sodha.
[protected]

________________________________________________________________________________...⇄




Dear Sir / Madam,

My Details are as follows :

Account Number : 1.18685679
Mobile Number : [protected]

This is to request you that i had converted my Post paid connections to Pre paid this month, and at the time of convert I had intimated the officer(Kareli Baug - Baroda) to cancel all my other services (I.e - miss call alerts, Stock updates & Ring tone).

Today, i got the flash msg that due to insufficient balance could not process the requested services??? ---- i remind you once again that i am not willing to continue all the above mentioned services, and the charges should not be debited on my next recharge.

My two cards - 1) [protected] & 2) [protected]. - Pls cancel all the other services offered in free trial and also stop all the promotional msgs on both the card connections.

I hope this time you will not disappoint me.

I am not ready to pay any undue charges that are not in my knowledge or It just because of your delayed services.




ile : +[protected] | ( +[protected] | Fax No : +[protected] .
* balram.[protected]@axisbank.com , Visit our website: www.axisbank.com
IFSC/RTGS Code : UTIB0000013 | MICR Code :[protected] |SWIFT Code : AXISINBB013



-----Forwarded by Balram Sodha/DM/013/AXISBank on 09/29/2010 05:37PM -----


To: vodafonecare.[protected]@vodafone.com
From: Balram Sodha/DM/013/AXISBank
Date: 09/25/2010 02:21PM
cc: sodha.[protected]@yahoo.in
Subject: HOW MANY REMINDERS YOU NEED : VERY URGENT - NOT HAPPY WITH THE SERVICE


My Details are as follows :

Account Number : 1.18685679
Mobile Number : [protected]

THIS IS THE LAST TIME I AM WRITTING TO YOU.

CARELESS FELLOWS ARE NOT TAKING MY APPLICATION SINCE LAST 5 DAYS AND KEEP ON REPEATING OF DOCUMENTS SUBMISSION....(EVERY TIME MY COUSIN GOES TO THE OFFICE - NEW DOCUMENT IS REQUIRED???- I HAD ALREADY SUBMITTED THE FULL DOCS ON[protected], AND IT WAS TOLD THAT THE CARD WILL BE ACTIVATED IN 2 HOURS -- BUT TILL TIME THE CARD IS NOT ACTIVATED)

I AM FURIOUS FURTHER TO NOTE THAT EVEN IF SOME CALL FROM THE CUSTOMER CARE RELATING TO MY PREVIOUS MAIL WAS ALSO REPLIED IN POSITIVE...(SHE HAD ALSO ASK FOR THE POSITIVE FEEDBACK... WHICH I HAVE DONE SO) BUT NEITHER THE SERVICE WAS ACTIVATED NOR THE CONCERN PERSON HAD TURNED AGAIN FOR THE SERVICE ISSUE..

NOW -- I WANT FULL COMPANSATION ON THIS DELAYED SERVICE... I DON'T NOW HOW YOU WILL ARRANGE THIS BUT YOU NEED TO.




Bank Ltd | Deputy Manager – Forex Services | Opp. GEB Office, Race course Circle(North), Vadodara – Gujarat | INDIA.
Mobile : +[protected] | ( +[protected] | Fax No : +[protected] .
* balram.[protected]@axisbank.com , Visit our website: www.axisbank.com
IFSC/RTGS Code : UTIB0000013 | MICR Code :[protected] |SWIFT Code : AXISINBB013



-----Forwarded by Balram Sodha/DM/013/AXISBank on 09/25/2010 02:09PM -----


To: vodafonecare.[protected]@vodafone.com
From: Balram Sodha/DM/013/AXISBank
Date: 09/15/2010 08:26PM
cc: sodha.[protected]@yahoo.in
Subject: VERY URGENT - NOT HAPPY WITH THE SERVICE




Dear Sir / Madam,

My Details are as follows :

Account Number : 1.18685679
Mobile Number : [protected]

It had furious experience of service at your Karli Baug - Vodafone office .

On[protected] i went to the office and ask them to change my bill paln from Post Paid to Pre Paid, in a first instance the officer said that your add on card need to be changed first and the next day we can change the primary card(It is Rule???!!!). I said OK, here is the add on card along with the relevat documents and pls process the request. The officer take the application and give onother SIM and said that it will be activated after 8:00 pm (On[protected].

I request them that i am going to NASIK and will not be availabel for couple of days, so i take the forms and attached relevant documents as i did it for my add on card and confirm with the officer that my cousin will come on Next day and you can take the application and process for changing the bill plan.

He said OK, we can process the next day,there were holidays and my cousin went on Monday[protected] in the morning to the office and submitted the application. The officer accept it and said it will be done in few hours.....!!!!, It was not Done and as my cousin went from there (as she didn't ask to collect the new SIM - She was not aware) and the officer on confirming today[protected] replied that the application and the documents were distroyed by us as you have not come today and ask to submit the application AGAIN???

My question is why my cousin was not attended properly(i Know this was done to gain the three-four days rental of the plan) and to my surprice/ Shock, they did not bother to call / sms that the application was not done(or may be not process if you will not collect the New SIM and the uasge bill) and you have to submit once again.


NOW - I want everything in black and white from you for the following details :

1)My plan should be chage from Post paid to Pre paid - with effect from[protected].

2)I will not pay exept the usage for this three-four days(From[protected] to[protected]

3) Confirm that All my activated services are CANCELED .

4) Best Prepaid Plan details for both of my SIM.

5) Immediate service for the change of Plan, I will submit the application BUT the kareli buag office have to arrange for the documents(as i had already submitted twice and one time they have destroyed it - By their own without informing)

Pls do not make my mind to go for further escalation / actions.


LOOK FORWARD TO HEAR FROM YOU SOON.




Thanks & Regards,

Balram B. Sodha | Axis Bank Ltd | Deputy Manager – Forex Services | Opp. GEB Office, Race course Circle(North), Vadodara – Gujarat | INDIA.
Mobile : +[protected] | ( +[protected] | Fax No : +[protected] .
* balram.[protected]@axisbank.com , Visit our website: www.axisbank.com
IFSC/RTGS Code : UTIB0000013 | MICR Code :[protected] |SWIFT Code : AXISINBB013

Pathetic Services - Vodafone

Vodafone/Billing Issue — Payment not Updated

This is regards to my vodafone account([protected]) payment that I made at Kiosk center at M2K in Sector-3 but has not been updated on my account. I recieved the hand made reciept from the customer care outlet that is located there and I forwarded it to vodafonecare.[protected]@vodafone.com on December 16, 2010 explaining everything about my issue & got the revert on Decenber 18, 2010 that these people need 48 working hours but I did not recieve any revert. After that I asked for any update but nothing happened. Below mentioned are the reference number for both the emails.
[protected] complaint
[protected] for update

Infact I have also started getting calls from collection about it.

Vodafone India — Blackberry unlimited service billing and credit limit issue

Hello!

I would like to bring to your attention that call service on my Vodafone number ******4688 has been barred due to exceeding of credit limit. I had visited a Vodafone Store in Abids area on 6/6/2011 and they asked to me to make an interim payment, which I paid Rs 1,000 towards my outstanding bill for the month of May 2011. The customer care representative assured me that the issue will be resolved. However despite her assurance my call service has been barred again today (6/7/2011). I am very unhappy with this inconsistent behavior shown by Vodafone. Being a corporate customer, I feel a priority service should be delivered.

Another concern is the unbilled balance that is showing in my account, which creating the credit limit to exceed unnecessarily, since I have signed up for BlackBerry Unlimited package of Rs 599, my unbilled amount should not exceed beyond that in addition with the monthly rental of Rs 199. I am hardly using my phone to have an unbilled amount of over Rs 4,000.00 A screen shot of My account is shown below with the unbilled usage amount. Moreover the rate at which Black Berry service is billed at is absurd, in a matter of 3 days unbilled usage of Rs 4,000 has been charged. There is no disclosure on how the Black Berry Unlimited Plan rates are arrived and how the service functions. Please ensure that the matter is resolved at the earliest, enabling me to utilize the service uninterrupted.

Regards,
Ehsan

Hello!

I have already written to Happy to help, I have not yet got a response. Please resolve the matter at the earliest, as it is a grieve inconvenience for me.

Ehsan

I would like to complain for my Vodfaone number [protected] as

1)I have been charged more than my "Credit Limit" (current credit limit Rs. 1700), which shouldn't have been done and my services should have been stopped at that moment itself when the credit limit would have reached, and

2) I have been given wrong information about "Blackberry Plan" and wasn't informed that my IM and email ID usage would be chargeable. I was only told that Internet usage,as in Vodafone Live & WAP sites would be chargeable. Hence I have been charged Rs 3071.10.

My complaint is that I was given incomplete and wrong information while activating my Blackberry plan?Furthermore, as to why was my bill allowed to exceed credit limit (Rs[protected]=1920) without my permission?

Due to the above mentioned problems, I have been charged Rs 3620/- for my bill, which has FAR EXCEEDED my credit limit and expectation. I have also complained to Vodafone 6 times, but I have been receiving completely inappropriate and irrelevant responses like my call charges,etc which are not even my issue.

Have provided my alternate contact number on the link provided above. i.e "http://bit.ly/hzNUch".

In Enquiry / Request / Complaint box, I had entered "This is regarding [protected] billing complaint made in consumer court. My alternate number is [protected]"

I have still not received any call from Vodafone. Even after providing the alternate contact number

Hi

I am Mahesh Mhanere since last four years using vodafone mobile service. in the month april someone from vodafone called me for blackberry unlimited service in offer RS399 (which is cost RS599). then i said ok but they have not instructed any thing that if you access anything you will charge.
but i notice in my may 2011 bill they have charge me blackberry service for RS:599 and Vodafone live 1819.

but i dont understand if the person who offers me service didnt tell about this. i dont understand why people will used two services as i am using unlimited blackberry service.

So i visited vodafone gallery, To make changes so they said that we dont do anything.

Also from last three months i am talking to them on this issue. Vishal the vodafone guy told me that the he will give 30% wavor on the bill.

But after some day some girl call from vodafone and said you need to pay all the bill amout.

So here i dont understand what to do as really fullest behavior from vodafone. This issue is from vodafone then also kept on my head.

Even they cancelled my outgoing call and incoming call.

Also they sent me letter regarding legal activity.

but i am ready to pay my bill what i used it why should pay bill which i didnt.

So need urgent help in this.

Mobile number bill which had problem: [protected]

Regards,
Mahesh Mhanere
Mobile No:[protected]

Hello,

This is regards to my Vodafone Mobile Bill. I have receiving the access bill from couple of months for the service which I am not using for "Downloads" every day its charged 5 Rs. subjected as re.1 store renew. Last month I have called to customer care and explained them that I am not using this service and its been charged and they took the request and they told that service is been cancelled and they wave back the excess amount which was billed, again this month for December the same charges is been activated and charged 150/- Rs per month. So I request you to please lodge a complaint against Vodafone Company and do the need full

The details are as follows

Phone - +91 [protected]
Relationship no. [protected]
Billing Period 25/11/2011 to 24/12/2011
Bill Date 25/12/2011

Sir,

I have send mail to vodaphone for disconnection of Internet Service, After that i have received confirmation from Vodafone. That the service has been deactiviated.

Now in my December 2011 month Billing. I have received bill with Rs 1200 as internet charges. Now they disconnected my outgoing call

Below is the mail which says the service was deactivated. Even then Billing is done

Please guide me in closer of this issue.


[protected][protected][protected][protected][protected][protected][protected][pr...⇄
We sincerely regret the inconvenience caused to you.

With regard to your request, we would like to inform you that, we have checked your bill dated 1/11/2011, 1/12/2011, 1/1/2012 and confirm that the Vodafone [protected]@49 service is deactivated w.e.f. 22/10/2011.

Further, we wish to inform you that [protected]@49 service is a non pro-rated service hence you have charged for the same in 1/11/2011 bill.

Further, we have checked your bill dated 1/1/2012 and confirm that the charges towards Vodafone Live usage Rs. 1202 are indeed accurate.

Further, we wish to inform you that, Vodafone live usage charges are 10p/10KB.

We assure you that our Billing System accurately monitors and records usage of each SIM Card. This ensures that you are billed only for the service which you have actually utilized.

We would not be able to reverse these charges, since they are correctly billed.

In case you need further help, do call or email us. We will do our best to help you.


Happy To Help,

Shahajahan Pathan.

Vodafone Corporate Relations

Vodafone Care
Contact numbers

HI ,

I had Paid all the outstanding amount to vodaphone ( jn[protected] and mailed to vodafonecare.[protected]@vodafone.com to cancel my connection.
below is the mailed sent to vodaphone on 19-Nov-2011, in the month of march 2012 i receive a legal notice to pay 1112/- and vodaphone denies receiving any mails as below : Please advice how to proceed

From: arun.[protected]@hotmail.com
To: vodafonecare.[protected]@vodafone.com
Subject: Disconnect -[protected]
Date: Sat, 19 Nov 2011 15:40:31 +0530


Hi

Please disconnect / cancel my mobile number [protected], out standing ammount is paid Bill No : jn[protected]

Thanks

hi,
i have a vodafone postpaid number [protected]. i have been charged with gprs usage of 2225.00 which are invalid.
The bsme issue had happened a few months back but the charges were reversed by the company..now they say every time that the system is correct when i know that i have not used the service. i have been billed for incorrectly SMS charges which the company has reversed but they are not reversing he gprs usage charges which are incorrect.request help

Jatin Vasani
[protected]

I recently switched through MNP from Loop prepaid to Vodafone postpaid on 14th March 2013. I was given a meagre credit limit of 200 Rs in the beginning and my outgoing services (calls, messages and Internet) were barred when i exceeded that. After much prodding the services were started and my credit limit was still only increased till 800 Rs. Today, my unbilled amount exceeded that amount so again my outgoing services have been stopped and I was asked to pay 846 Rs to continue using the services. All this within just 15 days of my new connection! If this is the poor service I'm getting I would like to file a case against Vodafone.
Vodafone Number: [protected]
Ashwini Ambrale

Hi
I am a user of Vodafone & my number is [protected]. I had opted for postpaid services in the month of January after constant call from the companies sales dept. It took more than 10 days to activate my Sim card & in the mean time my prepaid services were also restricted as a result i was without a phone for over 10 days. Considering this as a human error i went on with service. My tariff plan had 1 gb of data as informed by sales executive & my maximum bill was for Rs800. However in the month of may i received a bill for Rs49964 approx saying that my data package was just a 3 months promotional offer & i got charged for the usage. I had never been informed by the sales executive about this neither Vodafone as a company gave any reminder or intimated about this through message or phone call. I have complaint about this to customer care & have also sent mail to relevant complaints team but i have just been offer a reversal of Rs1300 from the company however i refuse the same & ask for complete reversal of data charges for the current month which is appro Rs3900. I have been asked by Vodafone gallery executive to discontinue the services & don't make a payment on individual advice. Please let me know how do i escalate this further as i refused to pay for someone else work incompetency.

Its for the complaint that i have already raised to customer service vodafone gallery ref : SR#[protected].

Hi
I am a user of Vodafone & my number is [protected]. I had opted for postpaid services in the month of January after constant call from the companies sales dept. It took more than 10 days to activate my Sim card & in the mean time my prepaid services were also restricted as a result i was without a phone for over 10 days. Considering this as a human error i went on with service. My tariff plan had 1 gb of data as informed by sales executive & my maximum bill until now is Rs800. However in the month of may i received a bill for Rs49964 approx saying that my data package was just a 3 months promotional offer & i got charged for the usage. I had never been informed by the sales executive about this neither Vodafone as a company gave any reminder or intimated about this through message or phone call. I realised this when my data services were barred & i had to speak to customer service. I have complaint about this to customer care & have also sent mail to relevant complaints team but i have just been offered a reversal of Rs1300 from the company however i refuse the same & ask for complete reversal of data charges for the current month which is approx Rs3900. I have been asked by Vodafone gallery executive to discontinue the services & don't make a payment on individual advice. Please let me know how do i escalate this further as i refused to pay for someones work incompetency.

On a logical ground if i have to ask will you keep using data service knowing that you will get charged for the same wherein you can get add on for Rs 500 with 3G services. I use data package just to use watsaap application & surf facebook. Now my services are getting barred on numerous occassions for crossing my credit limit. Imagine an individual who never had a bill over Rs800 in last 3 months suddenly gets a service tax on his bill for Rs 534.84. I would request you to treat this as a misselling from your executive just to improve their sales stats. I refused to pay this bill under any circumstances.
I will make it clear again that i am not disputing the usage but the wrong information given from sales team & no notification given by the company for the same thorugh message or call. Also if you have the call recording for the sales team please refer the same & if possible i want a copy for my reference too.

This is with reference to the molibe number [protected], on 26/12/2013 I changed my plan to unlimited Internet and same has been billed from the mentioned date. But I recently noticed that you are also billing the earlier Internet plan charges of Rs.650+Tax per month. I would like request you to kindly look into the issue and I want they refund the Internet plan charges of Rs.650+Tax per month from 26/12/2013 to 28/04/2014 . as I Vodafone said they record the calls for internally so they have to check their executive called me on 28th March 2014 around 8:06 Pm and said to me that they adjust my money in next bill cycle but they didn't adjust. And now I complained again to Vodafone care so their executive saying they don't Adjust or refund any money.

Kindly do the needful as the earliest.

--
Regards,
Gaurav Sharma
+91 [protected]

Ref. No. Vodafone mobile no. : [protected]
1. I have taken the GK199 plan . In the plan, Local charges should be charged @ 0.5 Rs./Pulse and 200 Minutes are free for the plan. The local calls are 213.20 Pulse. Then it should be 213.20-200 = 13.20 Pulse
and 13.20*0.5 = 06.60 Rs.only... Vodafone have charged us 442 Rs. So request your help to revert to Rs. 6.60 instead of 442!!!
2. They have charged the VF Mobile connect 72 Rs. I have not used any internet service for the said period. Request your help to revert the internet charge also.
3. Also charge us the service tax on only final amount after deducting above 2 charges.
Vodafone complaint no. is 4545703

I have been using Vodaphone postpaid no. [protected] since two years. But now I am disappointed with the services.

Vodaphone changed my rental plan from 599 to 375 without informing me, and due to this I getting double bill.

Vodaphone has disconneced my no. because I didn't pay the bill. Why someone will pay the bill if such type of issue happens in the bill ???


Even after my no. is disconnected, I am getting bill every month with rental charges which actually I should not get.
I am not going to pay this bill with changes in rental plan and bill for month I have not used this number.


Can anyone help me in this issue. I have already written email to customer care but I am not getting prober response.

My Alternate no. [protected]

i had gone in security code thats why my sim card got rejected so i want a new sim card with same number so please provide me the details of it

Since this moring when i switched on my cell phone, it says SIM CARD REJECTED.

could you please advice me further steps?

Cheers

My mobile No. is [protected]
Problem is sim card rejected.

please suggest what can i do now.

Regards,
Sushma

sim card rejected...what 2 do...

sim rejected hutch...my number-[protected]

Sim Card Rejected

My mobile No. is [protected]
Problem is sim card rejected.




please suggest what can i do now.

SIR,
MY MOBILE NO [protected] IS NOT WORKING FROM LAST FEW DAYS GIVING MESSAGE SIM CARD REJECTED. PLEASE REGISTER MY COMPLAIN AND RESTART MY SIM SHORTLY

want my puk number.my no:91+[protected]

dear sir,
my mobile no is 91+[protected] and my sim card is rejected.please help me if i could do it for free.
i entered my pin wrongly so it is blocked.

dear sir,
my sim card is rejected due to wrong entry of pin.vodafone care tells me to pay 100rs for getting it back again.please help me if i could do it for free of charge.
thank u.

my vodafone sim was rejected, please help me how to regain it

i have enterted wrong puk, soit it ssaying sim rejected...what to do

Your company Represetive Offered corporate R50 plan sim card so,
I have taken two sim cards of your company but not a single get activated.
[protected] & [protected].After two month now your customer care centre executive is saying me to return those sim cards in your store & take New two sim card.And he is saying i have to give my all documents again.
I have already submitted my documents two times
salary slip, pan card, landline telephone bill, photo graph & company ID card.
kindly take some strict action against it,
1st card given by Mr.Nitesh [protected] &
2Nd taken from Kalyan vodafone store.

Vodafone — Sim off

dear sir maine 19 march 2009 ko vodafone sim liya hai aur maine pure document Dhankwadi (katraj) k vodafone store mai submit kiye hai aue abhi tak mera sim off hi hai
aisay y????????????????????????????
& my vodafone no [protected]
SIM NO[protected]

VODAFONE sim card rejected
dear sir,
my mobile no is 91+[protected] and my sim card is rejected.please help me if i could do it for free.
i entered my pin wrongly so it is blocked.

dear sir,
my mobile no is 91+[protected] and my sim card is rejected.please help me if i could do it for free.
i entered my pin wrongly so it is blocked.

hi, i am sorry, i blocked my pin code, then i give him puk number and new wrong pin code(another1234)
so then simcard rijected.now tell me, what i can do. you can sms me on [protected].

My no. is [protected], it's a Bangalore no.. my sim card had been locked and i tried to unlock it but it's now showing "simcard rejected" message. Can you help me out to get it working

Do i need to take it to one of your stores

With regards
Santhosh A

Hello Sir/Madam
This is dania here i was checking security code in my mobile by mistake i have pressed some number as a security code and i dont know puk number, so my sim card is rejected my number is [protected], what should i do for that please me help to activate my sin card .

my all incoming calls to the new vodafone sim card has been stoped. please verify the problem occured as early as possible. My Number is - [protected].

please urgently help
my name ahmed
my location Egypt
My Number [protected]
my Problem is Sim card rejected.

i want to solve this problem please even every data on Sim card

hello
my mobile no is [protected]
my sim is rejected.
so please suggest what can i do now


regard,
kapilnath

pls help me my sim card is rejected how to activate it?

Vodafone — simcardrejected

from
[protected]
Because of my fault, i done something wrong with that pin code.my mobile displaying "SIM CARD IS REJECTED".please suggest me to overcome the problem.very urgent.
yours,
kaavya priya dharshan.

My card is rejected .

Vodafone — retrieving my contact numbers from my rejected sim

Dear sir,

My sim was rejected due to PUK code entered. after that i have bought the duplicate sim. and now it is working. now i want my contacts numbers from my rejected sim. Is there any way to get my contacks.

sim card rejected because of not knowing the PUK code,Please send my PUK code number on my
mobile number.My number is [protected]

sim card rejected because of not knowing the PUK code

hello sir,
i have set security code 4 sim, so when i switch on my cell, it request 4 security code when i enter it suddenly it is displayed tat sim card rejected and then insert sim ...pls help me reply via to my email

Hutch — IT'S URGENT TO KNOW MY PUK / PIN CODE

I HAVE TRIED WRONG PUK / PIN CODE . SO MY MOBILE SHOWING THAT THE PUK/PIN CODE BLOCKED SO PLEASE SEND ME MY PIN/PUK CODE ITS URGENT
please send as soon as possible.

MO. [protected]

hiiii
iam mrunali
this is mrunali her i was checking security code in my mobile by mistake i have pressed some number as a security code and i dont know puk number, so my sim card is rejected my number is [protected], what should i do for that please me help to activate my sim card .

Respested Sir/Madam,
I by mistake entered pin code wroungly and my sim card was rejected.Truly i was not knowing the use of it but i accept it was my mistake so i request u to plss help me out from this problem... now what should i do to regain my card status?

dear sir,
my mobile no is 91+[protected] and my sim card is rejected.please help me if i could do it for free.

hello sir,
my vodafone sim was rejected, please help me how to regain it
my mobile no is [protected]

Vodafone — mobile on off due to vodafone sim

Hi,
I am 'Anurag Bapat' using vodafone number:[protected] from oct 2010. After that I had a problem of auto switch on/off with my mobile. Firstly I think that fault was in mobile not in sim. But after checking at service center of samsung 2-3 times it conclude that because of vodafone sim auto switch on/off occur. Before using vodafone sim I am using sim of idea.At that time no such problem occur. Kindly look in to the above matter and reply me as soon as possible.

VODAFONE sim card rejected
dear sir,
my mobile no is 91+[protected] and my sim card is rejected.please help me if i could do it for free.
i entered my pin wrongly so it is blocked.

Dear, sir


PUK disabled SIM blocked
My no. is [protected]
My phone is a Nokia 5233
My PUK is disabled and my SIM is blocked
Please activate my no. without having to buy another SIM card!!!

kindly grant me please solve my problem

thanks you

my mobile no is [protected] and my sim card is rejected.please help me if i could do it for free.
i entered my pin wrongly so it is blocked

my mobile no is [protected] and my sim is rejected because i entered a wrong pin . so it was blocked please help me

dear sir
my no is [protected] any my sim is rejected as i entered wrong pin so please help me to activate my sim

Dear sir,
my cellphone number is [protected] and my sim card is rejected.please help me if i could do it for free.
i entered my pin wrongly so it is blocked.
i hpoe u help me sir,

Dear sir,
my cellphone number is [protected] and my sim card is rejected.please help me if i could do it for free.
i entered my pin wrongly so it is blocked.
i hpoe u help me sir,

sir, my sim no is [protected]. my sim is not working for last few days. when i insert my sim in my mobile than a message comes" simcard registration failed".
please register my simcard shortly.



Thank's and Regards
sanjay kumar
mob.[protected]

Vodafone — rejected sim

Dear, sir


PUK disabled SIM blocked
My no. is [protected]
My phone is a Nokia 5233
My PUK is disabled and my SIM is blocked
Please activate my no. without having to buy another SIM card!!!

kindly grant me please solve my problem

thanks you

my mobile number is[protected]
my sim card is rejected so wat can i do
please suggest







with regard,
rohini kirpe

Hi

My sim got rejected yesterday.My cellphone got switched off due to low battery.when i again switched on my cell i found a msg sayin "sim rejected".
please do the needful asap....

srivatsan

Vodafone — sim is rejected

my vodafone sim card is stoped dnt know why? its [protected] plz do something i have all contact in it plz plz

my mobile no is [protected], and my sim card has been rejected .I cant type anything. Now what to do?

Respested Sir/Madam,
I by mistake entered pin and puk code wrongly and my sim card was rejected.My number is [protected].Truly i was not knowing the use of it, so i request u to plss help me out from this problem... now what should i do to regain my card status?

Respested Sir/Madam,
I by mistake entered pin and puk code wrongly and my sim card was rejected.My number is [protected].Truly i was not knowing the use of it, so i request u to plss help me out from this problem... now what should i do to regain my card status?

i hpoe u help me sir,

Thanks
Kirit Patel

dear sir,
my mobile no is 91+[protected] and my sim card is rejected.please help me if i could do it for free.
i entered my pin wrongly so it is blocked.

Vodafone India — Sim Reject

My Mobile No. is [protected]. I entered Wrong pin No. More than three time Now its Asking PUK no. which I have not. Pl. mail me PUK No. for the same.
Thanks & Regards
Akshay Chauhan
email: [protected]@gmail. com

Respected madam,
I shijin were using sim from 7 years .My number is [protected].Nw iam staying in UAE so i was nt able to use my sim from some months nw i came back to India and need to use my sim .pls dont give my number to any other coustomer.Pls accept my request and kindly do favour for me .

Respected sir,
I shijin have lost my sim card of number[protected], i was not able to use this number for some months since i were nt in place for months. pls dont give my number to any other postpaid or prepaid coustomcare .and pls grant me a duplicate sim card of the sim as i lost the sim.for reciving the simwht should i do pls give me a answer.

Dear sir/madum
iam raju recently my vodafone sim is sim rejected my number [protected] so i request u to plss help me out from this problem. iwill expect complete u thak voda fone

i have been given my id for mnp from air tel to Vodafone in kootanad Vodafone store till now they didnt submit my id .this is so disgusting

basu — Sim Rejected

Dear Sir


My Ported Sim ( Vodafone To Tata Docomo ) Has Been Rejected
So I Want New Sim Where I Want To Contact & What Is The Procedure.

Hi Basavesh,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID on [protected]@tatadocomomarketing.com so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Respested Sir/Madam,

I by mistake entered pin and puk code wrongly and my sim card was rejected.My number is [protected].Truly i was not knowing the use of it, so i request u to plss help me out from this problem... now what should i do to regain my card status?

i hpoe u help me sir,

Thanks
P T Shinde

y vodafone sim was rejected, please help me how to regain it my no is [protected]

I had a Vodafone sim card. I does not use it for a period 1and half months due to visit of another country. now the sim card rejected. According to vodafone's rules regulations The sim card will reject when it is not used for a period of 3 months. What should i do.
(Vodafone Number:[protected])
My Contact number:[protected]

dear sir
mymobile no is[protected] and my sim card is raject please sim chalu karo

Dear Sir,

My Mobile No. is [protected] and my sim card is rejected from 23.08.2012 as a result I have lost a lot business and money. Please restore immediately today.


Chaiti Dutta,
32/1, Chetla Road,
Kolkata - 700 027.
[protected]@gmail.com

my no is [protected].. please check it... it shows sim card rejected

my mobile no is 91+[protected] and my sim card is rejected.please help me if i could do it for free.
i entered my pin wrongly so it is blocked.

sir my vodafone sim card [protected] get rejected nd want it to b activated

Respected sir/madam,
It was my mistake entered pin puk wrongly and ma vodafone sim card no;[protected] got rejected, , , and please help me...out of this problem as soon as possible.





KINDLY,
SRUTHI

My sim card NO.[protected] got rejected due to pin PUK wrong entered. Please help. MANJULA

dear sir,
my mobile no is 91+[protected] and my sim card is rejected.please help me if i could do it for free.

my sim card rejected for code, , my no [protected], , , this is very needful for me plsss do something, , , send me what can i do now????? my mail id is [protected]@hotmail.com

vodafone simcard is rejected. its my sister card. she forgot her number. Tell me how to rectify.sms to my number [protected]

my mailid is [protected]@rediffmail.com

My vodafone number is [protected].
My SIM is locked. Please help me...

Iam forget my pin code then my sim card is rejected

VODAFONE sim card rejected
dear sir, [protected] Plz active

Vodafone India — charge of mydala

i havent accepted the mydala offers..but it showed iam subscribed to that.give back my money..why you people are charging unnecessarily??if this continues ill discontinue from your company

Vodafone India — Again deduction of amount and data balance

Again my balance amount and data deducted for the no. [protected]

Vodafone — Frequent Blank Calls From Vodafone

I am getting frequent missed/blank calls from vodafone customer care, no. is [protected]. These missed calls are disturbing me and hampering every work i start. Please, if a strong action can be taken against this, do that asap.

Fraud charge by vodafone

I have been charged Rs.99 for downloading d2c_mazza_99. However I don't even know what that is. They have been charging this from last 2 to 3 months. I am disappointed with the charge

recharge done but not activated

I recharged my Vodafone no. [protected] by 498 rs data pack but yet now it is not activated .I contacted to 111 but they ignored

regarding network problem

I (Sayali Patole) am having problem with my number. my phone call couldn't complete because of some error. Incoming and outgoing service is stopped from 12 o' clock. i want you to resolve my problem as per as possible.

Cal from +21656002017

I got a cal from this number at midnight and ther is a bad recording on this number. please block cals from this no.

Network & Internet Problem

Hello,
I am Thara Singh. I am facing network and internet problem on my mobile no. [protected] from last week. Kindly solve my problem. Looking forward for your response.
Thanking you.

Slow internet

internet of vodafone has been very slow on 2g network since last two months.please resolve this problem.thank you.

unsuccessful transaction

i made a recharge of 30 rupees for my Vodafone number money deducted from my bank account but my transaction is unsuccessful

Disturbing Calls from Mobile No. 9654285425

Yogi Tandon called from number [protected] to my land line[protected] at 4 AM on 18th April 2014 and wanted to sell visa card.

OUTGOING & INCOMING CALL

PIEAS SEND ME CALL DEATALS THIS NO. [protected] IS

My number [protected] sim card rejected how can i active my sim card online (Because of lockdown i can not go out) how can i active online

Vodafone — rejecting port out

Sir
i tried for porting out my mobile number [protected] from Vodafone to BSNL. the application given to BSNL on 25.01.2011. on 28.1.11 i got a message from Vodafone that my porting request is being processed with UPC VL111319. i got a message that it was rejected due to UPC mismatch, the very next second. on advice from BSNL, i requested for another UPC and again the request was given. with new UPC (VL128229) the same process happened again on 31.1.11. BSNL authorities took the matter and told that the matter is under disussion with Vodafone authorities for whom they have many such complaints. again on 8.2.11 i enquired the matter with Vodafone and they told me that the request was rejected due to pending bill generated on 1.2.11. i asked how it happened on 31.1.11 that rejection was done on bill generated next day. they were blabbering silly excuses and i told them that i will pay the bill immediately and i should get the port out. now i have paid the bill on 9.2.11 and waiting for the response from Vodafone. if nothing happens for 2 days i may be forced go to court. kindly look into the matter.
regards
Sasikumar E N

Even I got an sms this morning saying that services on my number have been restricted as my bill has exceeded the Credit Limit. My credit limit is Rs. 6000.

Later in the day when I called the Customer Care, they couldn't even explain what exactly is my bill and how much I'm supposed to pay in order to get my services restored. What the hell!! She said that I would have to pay at least 80% of my bill for it to be restored. So I asked whether I should calculate 80% of 18k, which she said is my unbilled amount till date. And I shouted at her saying how and why should I pay 80% of 18K which adds up to 14k. I usually pay 1000 to 1500 per month with net/gprs activated on my phone. Then she faltered. And wasn't quite sure of what she was saying. It's making me so angry that they themselves don't how the bills are calculated and then they are restricting my services. What the heck!!!

I don't understand their billing details. They just want to confuse us by mentioning different details when we ask for the bill.

I have found the Top Management people's names and email IDs. If they don't do anything about my bill then, I will send each and every one of them a mail about how unprofessionally sick this is. Let them be inconvenienced with the complaints!!!

Even i have got the same issue and they have activated the GPRS and charge Rs.5000, i requested clarification for the same but they refused and made their collection executive to misbehave and they used abusing words.They started to threatend me. I am using all the mobile providers no's and dont have any problem such like this. But Vodafone chennai having representative who dont know to respect the customers and they are using abusing language.

Sir actually i want my call summary of my contact: [protected] incoming call detail of april 2012 to 20th jun 2012 through my mailid: [protected]@gmail.com please do the need full details.

This is not an issue which should be pushed to such a lower level of customer care. Your careless attitude is evident here.


This is hilarious; you want to get away with the fraud by simply saying "We are sorry for the inconvenience faced"

Vodafone SIM Card — a sms was send to us that u have won 450000 pounds. we want claim for this.

A sms was send to us on the vodaphone number [protected] that "u have won 450000pounds on this year gsm promo for claim e mail at gcn774 @live.com". dear sir we want claim for it from vodaphone company.

yours sincirely,
jaswinder singh.
muktsar, punjab, india.

dear sir/madam,
i have lost my mobile with sim card. my no is [protected] Plz block this sim card no.
thank u

sir, i have lost my mobile number [protected] with vodafone sim card. please block this sim card immediately.
mrs. [censored]al d shirwalkar
bhusawal 425201

Not recived any reply from vodafone

I dealer are getting cheated from vodafone. What about custemer?