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Vodafone India Complaints & Reviews

1.8
Updated: Apr 2, 2026
Complaints 27139
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Vodafone India reviews & complaints page 1171

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K
K Srikanth Reddy
from Hyderabad, Telangana
Jan 9, 2012
Resolved
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Address: Rangareddy, Andhra Pradesh

I want my Vodafone SIM ([protected]) details used by me.This SIM is provided by Infronics System Ltd,Hyderabad.My mail id is [protected]@gmail.com
Dec 17, 2016
Complaint marked as Resolved 
Verified Support
Jan 10, 2012
Vodafone India Customer Care's response
Hello Srikanth,

Thanks for speaking with our executive, hope we were able to help. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
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    S
    sandeepbala01
    Jan 7, 2012
    Resolved
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    Address: Palakkad, Kerala

    dear sir i have a kerala vodafone number my mobile number is [protected] my name is sandeep please send my last 1months{ 01 12 2011 to 31 12 2011} incoming &out going numbers. pls send to mail my e mail id is [protected]@gmail.com. pls this is urgent
    Aug 13, 2020
    Complaint marked as Resolved 
    dear sir i have a vodafone kerala number my mobile number is [protected] my name is mumthas please send my last 2months(o2/02/2012 to 02/04/2012) incoming & outgoing numbers please send to mail my mail id is [protected]@gmail.com please this very urgent
    dear sir i have a vodafone kerala number my number is [protected] my name is mohammed febi please send my this month incoming&outgoing numbers please send to mail my mail id is [protected]@gmail.com
    dear sir ihave a vodafone kerala number is [protected] my name is abdusalim please send 5 month incoming&outgoing number please send to my email id [protected]@gmail.com
    dear sir i have a kerala vodafone number my mobile number is [protected] my name is suresh please send { 08 09 2012 to 15 05 2013} incoming &out going numbers. pls send to mail my e mail id is [protected]@gmail.com. pls this is urgent
    Dear sir/madam,
    My name is Hafsal .KA
    I have kerala Vodafone mobile number [protected] and
    I would like to get the details of incoming and ououtgoing calls the month of April and May. Please provide me to my email through Malik.[protected]@gmail.com
    Thanks and regards
    HAFSAL .KA
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      V
      vinayaknaik
      from Hyderabad, Telangana
      Jan 5, 2012
      Resolved
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      Address: Andhra Pradesh

      I am vinayak from Hyderabad. I recharged with bonus card 125 from https://shop.vodafone.in website on December 5th 2011. In website they have mentioned as below.

      Bonus Card 125
      9000 Free V2V SMS, V2O SMS @ 9p/SMS and Local V2V [protected]@10p/min Valid for 90 days
      The issue is after one month(5th Jan) my tariff is got changed even though validity is up to 3months. V2V call charges is changed now. I called customer care regarding this issue. They were telling that there is no such plan for 90days.
      Vodafone is cheating the customer by displaying wrong tariff on their official website.
      Dec 20, 2016
      Complaint marked as Resolved 
      Verified Support
      Jan 07, 2012
      Vodafone India Customer Care's response
      Hello Vinayaknaik,

      Please share your number with us here http://bit.ly/yJ1yBD so that we may be able to address your concern better.

      Regards,
      Vodafone Customer Care
      Verified Support
      Jan 10, 2012
      Vodafone India Customer Care's response
      Hello Vinayaknaik,

      Please be assured that we're looking into the matter and will get back to you in the next 48 working hours. You can email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198.

      Regards,
      Vodafone Customer Care, Andhra Pradesh
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        1
        124556
        from Jaipur, Rajasthan
        Jan 5, 2012
        Resolved
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        Address: East Delhi, Delhi

        Dear Sir/ Mam

        Today ( 05.01.12) , i have received a message from VD-611117, that due to unusage of sim [protected] from last 60 days my no. will deactivate from there end with in next 24 hrs.
        As i'm in continuance usage of this sim, why do i got this unauthorised message.
        Plz solve my query as soon as possible.

        Thanks
        Urvashi
        Dec 4, 2016
        Complaint marked as Resolved 
        Verified Support
        Jan 07, 2012
        Vodafone India Customer Care's response
        Hi Urvashi,

        Thanks for the time on our call, hope we were able to address your concern. Email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

        Regards,
        Vodafone Customer Care, Delhi & NCR

        vodafone services — False information and wrongly charged

        My No. is [protected] and have been given false promises often. Firstly in spite of several complaints i have not been getting bills at home on time..n whenever asked they say i have subscribed for ebill whereas i had deactivated it in november itself..now bcoz of this i havent made the payments n they said fine dont make the payment till u recieve it..but they still de activated my outgoing. for this i visited the vodafone store on 23rd n asked them to charge the remaining amount from annual blackberry plan of 4999 to which they said it cannot be done as its one time rental whereas i was clearly told at the time of booking the plan it can be reversed in between the year whneva i choose to disconnect..this is highly unproffesional..again they said they've taken the complain(ref no.[protected] n have mailed some one in vodafone but nothing happened but disconnection of my services..im a customer of vodafone since 7 years now..n still such treatment..this is just not expected n accepted frm such a reputed firm.
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          B
          benmegha
          from Mumbai, Maharashtra
          Jan 5, 2012
          Resolved
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          Resolved

          Address: Thane, Maharashtra

          Customer Name: Benito Jacob
          Mobile Number: [protected]

          Vodafone is offering incorrect Bonus Offers. They offered 1000 MB data for 30 days @ Rs 58 bonus card. First my account got debited with Rs 58 and then there was no Credit of 1000 MB.

          After calling the call centre the executive misguided stating that there is no such offer and then I asked her to give it to a senior official. The executive made me wait 7 - 10 mins before forwarding the call to Mr. Ajit. He informed that the site is not update and that's why there is no such offer.

          He provided me complaint number [protected] - He had mention that for Rs 58 bonus card I will get only 375MB of data usage.

          Vodafone is cheating its online loyal customers. They have not updated the site.

          This is completely Bogus Bonus Offers.

          Attached the offer and order confirmation

          Regards
          Benito Jacob
          Dec 23, 2016
          Complaint marked as Resolved 
          Verified Support
          Jan 07, 2012
          Vodafone India Customer Care's response
          Hello Benito,

          We want to thank you for your time on our call. Hope we were able to help you with your concern.

          Regards,
          Vodafone Customer Care, Mumbai
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            R
            Rameshwar Galat
            from Mumbai, Maharashtra
            Jan 5, 2012
            Resolved
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            Resolved

            Address: Pune, Maharashtra

            Dear Sir,


            I m tired of taking followup continuously from before 7 months for network issue but
            till date is it the pending same.
            Dec 14, 2016
            Complaint marked as Resolved 
            Verified Support
            Jan 07, 2012
            Vodafone India Customer Care's response
            Hi Rameshwar,

            We sincerely regret the inconvenience caused. Please share your number with us here http://bit.ly/zeU7fA We're keen to resolve the matter at the earliest.

            Regards,
            Vodafone Customer Care
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              D
              dungriyal.sandeep
              from Mumbai, Maharashtra
              Jan 5, 2012
              Resolved
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              Address: Dehradun, Uttarakhand

              I applied for a post paid connection on 30th Dec 2011 and today it is 5 Jan 2012 n still the number is not activated.

              By the way Pathetic Customer Service even Dehradun BSNL offers much better service. Oh and please close that [protected] office as they show lot of attitude (like they are going to pay for my bill :) ) and without hesitation directly say that they wont provide you with any complaint number. Even they do not have any superviser to talk to. Great. WAY TO GO VODAFONE.

              Number Applied : [protected].

              See if you can do anything about it or else let me know then i will see what else i can do.
              Feb 3, 2017
              Complaint marked as Resolved 
              Verified Support
              Jan 09, 2012
              Vodafone India Customer Care's response
              Hello Sandeep,

              Thanks for writing to us. We have received your request and the same has been forwarded to concern team and will be resolved with in 24-48 working hours. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

              Kind Regards,
              Vodafone Customer Care, Uttar Pradesh (West)
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                S
                shyamchandra.jaipur
                from Agra, Uttar Pradesh
                Jan 5, 2012
                Resolved
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                Address: Rajasthan

                Dear Sir

                My name is Shyam Chandra having a vodafone pre paid connection number [protected] from last 10 years but now it is creating problem with me.

                I am getting so many calls in a days from and they are asking for gift awards. These people use to call even in deep night hours and disturbing my life schedule. I am continues calling to customer care and complainting about this but they are not ready to solve it.

                Kindly suggest, what can i do for this case.


                Regards

                For your reference i am enclosing snap shot of the mobile phone call details where showing that call was received at 02.37 AM.

                Shyam Chandra
                [protected]
                Dec 26, 2016
                Complaint marked as Resolved 
                Verified Support
                Jan 07, 2012
                Vodafone India Customer Care's response
                Hi Shyam,

                Kindly ignore the calls from the unknown numbers. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'll do our best to help.

                Regards,
                Vodafone Customer Care, Rajasthan
                sir me lost my mobile phoneand i dont no my moboile number sir pleass teke my sim card esn number and give my mobile number i am jobe in tata indicom last 2 year leter so give me my mobile number my wife is verry denger she was kill me so pleass help me thanku my mail id is [protected]@ymail.com
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                  H
                  Hemant Parihar
                  from pali, Rajasthan
                  Jan 4, 2012
                  Resolved
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                  Address: Pali, Rajasthan

                  Dear All,

                  It has been a long time( November 2010) since I have left the distributorship of Vodofone in Pali, still my claim as well as my security is pending.

                  After many follow up with Rajesh Chouhan & Savneet Chopra still they have not been settled instead after I left the distributorship I received an mail which is trailing stated no claims are pending . I have all the supporting mails & documents with me to support that the claims are peding.

                  I would also like to inform you that when I was in distribution I was told by Savneet Chopra & Rajesh Chouhan that the claims will be settled but as soon as i left the distribution i got a mail that no claims are pending this is something understable is this an operating procedure of Vodafone Company or the employees.

                  I would also like to tell you that I was with Vodafone from Jan 2004 I was handling Pali in Post as well as Pre Paid .I was rather continuing the distributorship but due to some unethical work done by the BM & ZM so I left the work after me there is a downfall in revenue in Pali and a regular churn of Distributors.

                  Due to this type of response from the employees the company Vodafone name is at stake as this is an word of mouth publicity ,I would not do that but in an span of time if my claims are not settled i would rather be in the list of people who would tell bad thing about Vodafone.

                  Hope for an prompt & quick action from your side as you are the last person in Vodafone (Raj) from whom I have some hope.

                  Rgds
                  Hemant Parihar
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  vodafone essar digilink ltd — Wrong billing and not reverse the charges

                  i am vodafone postpaid subscriber

                  my vodafone no is-[protected]

                  Ashish Kumar Sharma

                  my Sr no [protected]

                  they are charge msg charge and in my mobile no [protected] is alredy activate SMS Pack

                  Vodafone — about claim

                  hi sir mai abhijit patwa from ichalkaranji maharashtra se hu mera
                  outlet hai...3 sal pahle maine shop open kiya tha us start me ek
                  sal me maine jo activation kiye uska claim muze nahi mila ...us
                  period me maine tab ke distribuitor modi se claim manga unhone tab
                  distbruiter ship chodne ka faisla kiya tha unke sare claim akshay
                  telecom naye distb ne pay kiye mera claim milanahi mai enquiry karta
                  raha par muze thik jawab nahi mila aaj maine asm mukesh shukla rsm
                  rajesh tivari se bat ki unke bat karne ka tarika aisa tha jaise
                  company hamare upar muze boz lagne lagi hai...unhone kaha ye purana
                  matter hai hum ye nahi de sakte to mere claim ki amount gayi kaha iska
                  jawab do...vo meri kuch help nahi kar sakte aisa unhone kaha agar
                  aapke company ka payment kisi outlate ya distribuitor ke pas atka hua
                  hoga to aap 2 sal bad vo chod denge kya?
                  outlet ke help ya claim ke liye aapki koi responsibuility nahi banti?
                  mera wholesale acsessorries ka kam hai muze[protected] rs se koi
                  distance nahi banta lekin agar aapki company itne paiso ke liye aapke
                  asn rsm ko aisy bate kahne par majbur karti hai kya?pls send me answer
                  my mo no is [protected] abhijit patwa...ichalkaranji

                  vodafone essar digilink ltd — Fraud Payment through my credit card

                  This is regarding the following payments on my Citibank Credit Card# [protected].

                  1. Approval Code: 238114, Date of Payment: 29/07/2009, Amount: Rs 4000.00, Description: Vodafone Essar Digilink Ltd.

                  2. Approval Code: 094988, Date of Payment: 29/07/2009, Amount: Rs 5000.00, Description: Vodafone Essar Digilink Ltd.

                  This is to inform you that these transactions were made without my knowledge and approval and neither did I perform these transactions.

                  It is my request that proper enquiry should be done into the above stated transactions and proper details of these be provided to me.

                  Looking forward for you cooperation.

                  Vodafone — CLAIM

                  Sir, I have got a msg from you that is true or false. If true how can claim our prize plz send to [protected]@gmail.com
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                    R
                    rk_muralidhar
                    from Panaji, Goa
                    Jan 4, 2012
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                    Address: Mumbai Suburban, Maharashtra

                    Hi,

                    I have received a missed call from [protected] (Originated from Pakistan) at 20:53 Hours. I do not understand the intention of such miss calls. Also this number is not known to me. Can anyone help me to know the fact. I have mobile connection with Vodafone Mumbai. Shall I give a complaint to them? Please give me your reply to my email id [protected]@yahoo.com

                    Thank you,

                    Regards,
                    Muralidhar
                    I also got miss call from same number @ 15:10
                    agree
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                      A
                      ajayjohn_09
                      Jan 4, 2012
                      Resolved
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                      Address: Tamil Nadu

                      i have recently purchased a vodafone net cruise data card on jan 1st of 2012 by paying 1.3 k; i saw the add in a vodafone add paper that vodafone net cruise card provides a speed of 3 mbps for the initial 6 gb; and after which it will provide a speed of 1 mbps ; i bought this product believing the add and itsmodel num is ac2746; esn(dec)[protected] mdn [protected]; but after using the data card for about 6 hours and downloading data of about 3 gb; the speed drastically reduced; now i am gettin downloading speed of 10 kbps at the max; i have loged several complains in vodafone cust care;i called for about 10 plus times; but none of the agents were able to provide me with a satisfying resolution;i know that being a customer care executive is not an easy task; but at least they myst try to fix my issue after complaining so much.

                      now what does this mean????

                      is vodafone cheating its customers by making false promises?????

                      and how can any company give false advertisement?????

                      and is this the way to treat a customer for being so calm and blindly believing what the cust care executive says to the customer?????

                      please respond ASAP
                      Ajay John
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        H
                        Hir Parikh
                        from Mumbai, Maharashtra
                        Jan 3, 2012
                        Resolved
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                        Resolved

                        Address: Gujarat

                        Sir,
                        This complaint is received by mr. Mukesh parikh president of all india consumer protection & action committee. The complainant mr. Yogeshbhai raval was the customer of vodafone postpaid of this [protected]. He had registered his mobile no as a do not disturb in the national registry of do not disturbed (Telecom regulatory authority of india on 21 jan 2010. Still he was receiving unwanted messages & calls from the vodafone limited. He also make lots of complaints to vodafone but they did not answer properly. Vodafone was taking this thing very casually and did not taken any needful action. By this type o[censored]nwanted calls and messages the consumer was suffering from mental torture and harassment. And it was disturbing his office hours and personal life as well. By the way of telemarketing vodafone is practicing unfair trade practice which is not tolerable. The committee will ask for compensation in the consumer court and also file a complaint before trai.
                        Dec 2, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 05, 2012
                        Vodafone India Customer Care's response
                        Hello Yogesh,

                        Thanks for writing to us. We tried calling you but you seemed busy. Please share an alternate contact number here http://bit.ly/hzNUch for us to get back to you with assistance. You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

                        Kind Regards,
                        Vodafone Customer Care, Gujarat

                        Vodafone — Unfair Practice/Policy by VODAFONE ESSAR

                        Hi
                        I am writing this in veiw of the Illegal and Unfair practice that Vodafone is adopting since last 7-8 month.
                        The issue is if the vodafone customer makes call to Vodafone customer care for more than 2-3 times in a single day, vodafone debarres the customer from using its IVR service without conveyin him the same or without customer's consent and after that whatever the customer do he / she will not be able to talk to customer care executive for his / her grievences.
                        This is clearly a breach of TRAI regulation where TRAI has directed the service provider to provide 24*7 customer care help.
                        The regulation is a published on the net and is on the below link.
                        http://www.trai.gov.in/trai/upload/Regulations/64/regulation4may07.pdf

                        On 20th April I called vodafone care twice in relation to a bill inquiry and they debarred me for this service and I was not able
                        to contact them and Had to suffer a lot as one of family member
                        went abroad and had problems in already activiated International Roaming on her vodaphone number.
                        Astonishingly, Vodafone didn't mentioned this policy / rule at any point of time to its customer. Nor does there website holds reference to this policy of them.
                        It was only on 29 April that my services were restored and I was able to speak to customer care executive to sort out Internation roaming issue with my another number. But had already suffered a lot due to this.

                        I have written som many mails to Vodafone care but they are not coming up with clear response that why this was done and why my family had to suffer for 10 days.
                        i hav convert mah [protected] dis nom. from prepaid to postpaid...nd noa am facing sum problems related to dis, of of them dat billig prob, av complaint again again abt mah bill, did'nt got mah bill on time and mah billing addres. so fr dat i hav to kepp calling to ur customer care again nd again fort mah bills, nd again i hav't got mah month july bill yet.. so plz do sumthin fr us for ur customers
                        I believe vodafone is one of the best service provider in india, as of now i think the biggest and the greatest telecom industry is Vodafone Essar Ltd...cant show off my mobile no...but yes appriciateble...vodafone has issues with the inbond call centre given to an agent company...they take call and drop...none of any company has good telephonic service as far as vodafone has...Thanks & Regards, Ali Akbar.
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                          H
                          Hir Parikh
                          from Mumbai, Maharashtra
                          Jan 3, 2012
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat

                          Sir,

                          This complaint is by Mukesh Parikh, National President of Consumer Protection and Action Committee. We have received this complaint from Yogesh Harshadbhai Raval, Ahmedabad.The complainant Consumer was using the postpaid number [protected] of Vodafone since last 15 months. Vodafone has directly activated the VF Mobile Connect service without the permission of a complainant Consumer. The consumer has never demanded written or orally for VF Mobile Connect. And Consumer was very shocked and surprised when he received the bill of August 2011amounting to Rs.1552.90. When Consumer has complaint to Vodafone regarding this, they offered 50% of discount to bill amount instead of 100% on billing amount. Why a consumer should accept 50% discount proposal where he has not ordered or he had not given any instruction for activating VF Mobile Connect???.By practising this type o[censored]nfair Trade Practice we can say that the service provider Vodafone company is doing Economical Exploitation of cores of Indian Consumers.The CPAC will take action against Vodafone under Consumer Protection Act, 1986 and also before TRAI. (MUKESH PARIKH - National President, All India Consumer Protection and Action Committee )
                          Dec 4, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 04, 2012
                          Vodafone India Customer Care's response
                          Hi Mukesh,

                          Please note that Vodafone Mobile Connect is a pre-activated SIM based service with no rental charge. However, if the customer browses with the service, the charges are 10p/10kb. If the customer wishes to deactivate the service, they may let us know so that we may be able to do the needful. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

                          Regards,
                          Vodafone Customer Care, Gujarat
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                            V
                            vivek56
                            Jan 3, 2012
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                            Address: Ranchi, Jharkhand

                            I am vodafone prepaid customer. And I hav recharged with the gprs pack of Rs98, and I have received message of recharge on my mobile. But my gprs pack has not been activated, because this I lose my main account balance too. I have made a complain to customer but complain have not been solved. I have complain 3 times and my complain number is
                            1. 76617858
                            2. 76925388

                            I have even mail to vodafone nodal of bihar&jharkhand circle and to the branch manager also but they also didnt reply. I have even call to nodal officier number but officies is not answering the call. After this I could not make call to customer care as my IVR is also blocked.
                            Because of this problem I decide to make complain at consumer court. So please kindly take issue on this.
                            Thanking you
                            Vivek ([protected])
                            vodafone cheat's
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                              R
                              rajpoddar1984
                              from Delhi, Delhi
                              Jan 3, 2012
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra

                              Good day,

                              This is Rajesh Kumar from Kalyan . Well this is to inform you that I am using the vodafone connection and I just got missed call from [protected] on[protected] at 1328 hours. When I checked this no it's showing on Pakistan.

                              I want vodafone to look at this and how my reached to Pakistan.

                              Regards,
                              Rajesh Kumar
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Vodafone — irritating me with the miss calls

                              hi sir...

                              can you please help with the phone number [protected].
                              Getting so many miss calls and making me irritate.

                              Otherwise i will go with Airtel...

                              Vodafone — miss calls

                              i hav recived 1000 of miss calls from [protected]..
                              please please send me details for above number...thanks.
                              Sir,
                              I m getting frequent miss calls from a Vodafone no: [protected], This is really irritating and mentally depressing to handle such fake calls. Please let me know the address and other contact details for this Mobile number.

                              Thanks

                              Vodafone — irritating miss calls

                              Sir,

                              i am getting irritating miss call as well as abusive language from the number [protected], well where i don't know this number or the person.

                              the details i have found are

                              Number: [protected]

                              Location : CHENNAI
                              Operator : Vodafone
                              Signaling : GSM

                              please help in this regard

                              thanking you

                              SGR
                              West Bengal
                              respected sir,
                              i get some miss calls from [protected] this number kindle tell me whose number is this
                              Vodaphone not help us
                              find a number details & addre
                              [protected]
                              I want a details and address of the above vodafone number. please mail me.
                              thank you...
                              Getting unwanted missed call/vulgar calls from an unknown idea mobile number in Kerala.i want to know name & address & also how can i stop this call .please send me detail in [protected]@yahoo.co.in

                              Details of mobile no.[protected], [protected]

                              do the needful at the earliest...dilip
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                                shravani 30
                                from Tumkur, Karnataka
                                Jan 3, 2012
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                helllo im using vodafone from past two years but never faced such a problem,recently i recharged for rs.32 which offers vodafone to vodafone 30paise,voda to other 40p n std 50paise and daily 100local/national sms free.but i was charged 1 rupee for 1st two sms..later wen i called customer care they told plan has been changed n 1st two sms is bein charged...its very sad tat 30 rupees per month will be charged for 98 free sms/day..it would be better if they go back to previous plan..
                                Dec 5, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Nov 17, 2011
                                Vodafone India Customer Care's response
                                Hi Kalyanz,

                                Kindly share your mobile number here http://bit.ly/hzNUch and we'll get back to you at the earliest to address the issue.

                                Regards,
                                Vodafone Customer Care
                                Verified Support
                                Jan 03, 2012
                                Vodafone India Customer Care's response
                                Hello Shravani,

                                Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/vHBXyn so that we may assist you better. For any other assistance you can call us on 198.

                                Regards,
                                Vodafone Customer Care

                                25 sms 250 — sms pack is not activated sms are not sending even charges shown in my bonus account

                                madam/ sir
                                i am continously activating sms pack but not getting any response as a result i spent abt 60 rs on this . kindly activate my sms pack, i m really frustated of the services provided, also provide the needed compensation or i have to take the action. my no. is [protected]
                                thanking you

                                Vodafone — No national sms scheme

                                Sir,
                                I am a user of your esteemed telecommunication organisation sim cards. I wanted to divert your kind attemtion towards a query of mine.

                                Sir i wanted to know that when your production team shall launch a new std sms card service. Since it is very difficult for those who have got their relatives residing outside their own local city. To contact them or send them sms has frequently drilling the pocket book of your customers.

                                I'd appreciate if some steps are been taken to resolve such issues.

                                Thanking you.
                                Chirag.
                                they're just busy takin' out ads during IPL . AIn't having nothing to do with the customers. Just whiling away their and our time.
                                they will come 2 knw da when every [censored]in customer of der'z will screw 'em & hang up wid sm othr service provider.

                                Vodafone suckers i[censored] see this...then make smthing better accept flauntin away ur services...

                                SCREW U
                                its quite truely stated that they're not providing anything with std service.. please provide it soon. I M waiting for it.
                                sir i was complaining about my sms pack. i request to customer last night he disconect the phone. so i disconect your operator because your agent not working with faithfully.
                                My Vodafone mobile number is [protected] i activate sms pack on 4th november 2011 by
                                *444# then with response of sms packs it shows three option i select 3rd 15000 Local/ national sms but whenevr i send more then 100sms it start charging per sms at rate of rs.1 for local and rs.1.5 for national.
                                but i activate this sms pack after annoncement of trai that from tuseday customer can send 200sms per day & i recharge on friday with rs.63 sms pack n it shows 500sms free per day so my maximum limt of free msgs would be 200 sms per day.
                                when i talk to customer care regarding this ur customer care people are not even ready to take my complain. if this kind gesture vodafone people show then pls change ur punch line happy to help.

                                Ritesh Mehta
                                [protected](M)
                                Helo, I just want to know that TRAI changed there decision from 100 sms to 200 sms per day . Can anyone tell me now how many sms am getting V2V and V2'O because am getting only 25 sms to other service providers . This is not fair . You are taking Rs:80 and giving only 25 sms and 100 to v2v ? What is this please change otherwise i have to leave your connection .
                                I strictly agree to this. They don't have any Bonus Card that permits more than 100 free sms/day, despite the fact that TRAI raised the limit to 200.
                                Further, the call assistance on Voda Customer Care is not working, neither is it working on their Complain Number (198). This is really very unfortunate.


                                Ashhar Akhlaque
                                [protected]
                                (Rajasthan)
                                dear sir

                                plz send my sms details of my vodafone number [protected] from march to till date 2013 send by my email id [protected]@yahoo.com

                                plz send my sms details to my email id i lost my some important sms plz send as soon as possilbl
                                Sir
                                I m Vodafone user...and today I have activated SMS pack 4 times...amount has been deducted from my account but still it is not activated..i m facing problem in sending sms as my each SMS is charged still...please solve this problem as soon as possible...as I have spent my 100 and above ₹ on this...plz do something...number is [protected]
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                                  Kumar Agarwal Nitin
                                  Jan 2, 2012
                                  Resolved
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                                  Address: New Delhi, Delhi

                                  I would like to inform you that I was take Vodafone post paid connection before last eight months. But there was no issue till October 2011. But from month November I have some issue, vodafone apply on me some extra charges for voice chat, GPRS services. He apply Rs. 30 for voice chat & Rs.143 for download charges as full song download for November and same for December. But I have already pay my November month bill due to I was not do check November bill. I have already do correspondence many times from vodafone care by E-Mail & his answer always same that "We would also like to inform you that as per our records you have been charged for the rental of Rs.30 for Voice chat service activated as per your request through USSD code and have been charged for Rs.143 for download charges as full song download application is activated on your Vodafone account and for the same you have been charged in month of December’2011". But I i was not activated any types of services on my cell phone like " Voice Chat and downloading music" So please solve my problem.

                                  Regards
                                  Dec 10, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 03, 2012
                                  Vodafone India Customer Care's response
                                  Hi Nitin,

                                  Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/uW49Rk we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

                                  Regards,
                                  Vodafone Customer Care
                                  To return back unauthorized charges
                                  My contact No. is [protected]
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                                    ravindra.singh428
                                    from Mumbai, Maharashtra
                                    Jan 2, 2012
                                    Resolved
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                                    Address: Uttar Pradesh

                                    Hi Sir,

                                    Some one from number "[protected]" and "[protected]" called up my sister and told that "you have won the lucky draw of Rs.25000, you just need to recharge these 2 mobile numbers for Rs. 1500". Unfortunately my sister recharged both mobile of Rs. 1500.

                                    When i tried to enquire about these persons, there both persons are fake, and they cheated my sister.

                                    Now please do something needful, so that we can get our money back and these 2 persons must learn lession so that in future they could not try to cheat anyone.

                                    Regards,
                                    Ravindra
                                    +91 [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      dkabbur
                                      from Bengaluru, Karnataka
                                      Jan 2, 2012
                                      Resolved
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                                      Address: Bangalore, Karnataka

                                      I am a prepaid customer of Vodafone mobile service provider. My name is Deepak and my cell number is [protected].

                                      I was speaking to the customer care executive Ms. Kavita and her supervisor Mr. Vinayak. To complain regarding the Disproportionate deduction of call charges and SMS charges. since last 2 days till today 02.01.2012.

                                      I would like to know whats the reason? and secondly i am on plan where i have to pay 35 paise for local and STD calls per minute and vodafone to vodafone 10 paise. But unfortunately since i called up some local calls i was charged more than 35 paise and some STD calls 1 rupee. i would like to know whats the reason? In case excess money is debited from account i request to pay credit back to my account.

                                      Unfortunately this is one of my many bad experience with Vodafone. Its strange that Vodafone does not seem to take care of their customers and compiling customers to switch to other service providers.
                                      Dec 3, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jan 04, 2012
                                      Vodafone India Customer Care's response
                                      Hi Deepak,

                                      We regret the inconvenience caused. Please be assured that we're looking into your concern and will get in touch with you at the earliest. Do email us at vodafonecare.[protected]@vodafone.com for any assistance in future or you can also register complaints on our toll free number 198.

                                      Regards,
                                      Vodafone Customer Care, Karnataka

                                      Vodafone — deduction of money and call rate charges

                                      Deduction of charges and call rating charges..i have been already complaint 5 times in vodafone customer care center,but there is no response from there side please consider it and take a legaly action..

                                      Thanking you
                                      [protected]
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                                        vikramjames
                                        from Mumbai, Maharashtra
                                        Jan 1, 2012
                                        Resolved
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                                        Address: Thane, Maharashtra

                                        yesterday i activated caller-tune service on my prepaid phone and when i asked one of friends to call me........i was shocked to listen vodafone's adv or prompt whatever u may call it for good 8-9 seconds......

                                        Unless you are busy or commuting in a crowded place.......u would pick-up the phone in that time frame........
                                        so please deactivate your advertise my no. is [protected]
                                        Dec 30, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jan 03, 2012
                                        Vodafone India Customer Care's response
                                        Hello Vikramjames,

                                        Thanks for writing to us. Please share an alternate contact number here http://bit.ly/hzNUch for us to help you better. You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

                                        Kind Regards,
                                        Vodafone Customer Care, Mumbai
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