Vodafone India Complaints & Reviews

Hi,
I am Ankush Mehta Mobile number [protected].

I have registered the request to send my last month bill to my email id 3 times in last three days. Executives are saying that we are sending the bill or we have already sent the bill. I needed that bill very urgently
So send the bill Asap.

Regards

Ankush Mehta

I have brouht a vodafone and also brought $29.00 cap with it, when i got home i activated my sim.Then i tryed recharging my phone i could'nt then i called the retailer they said they recharged it for me, but ive still have'nt got credit in my phone.The only thing they gave me is the invoice and the barcode of the $29.00 cap.I've tryed calling the customer servis and found out i cannot do anything untill Monday.So can u help me with this problem

I was a subscriber of Vodafone mobile services at Delhi having mobile number [protected]. I cancelled my connection on 26.07.08 by paying up to date dues. I was told that I would receive my current bill at the end of the billing cycle which was from 15th to 14th. Bu I have still not received my bill for the period 15.07.08 to 14.08.08. Iwould request you to kindly forward my complaint to the company so that I can get my bill.

it is now 4 months that i have taken the vodafone connection but not only once they sent me the bill by post. Every month i have to request them to send me a bill then they will send a duplicate bill. it's now four months i am complaining to them about this but absolutely no response from them.

network pathetic in navi mumbai.due to their advertisement not able to find out which location yoiu are travelling...customer care executive are now well versed with the system

dear sir

please send billing details on my email address

Can anybody help me for this.......... its a request...

From last 3 weeks i m complaining to Vodafone Customer Care that I have not received my June month bill.. everytime they within 4 hours you will receive the bill.. but still not received by me.. and without my initmation they have changed my email id... and some other customer bill I received on my email...

I had spoken to Mr. Prasanna (Manager) and Mr. Milind (Supervisior) and some more executives... everytime only one reply within 4 hours you will receive the bill..

I just request you to please do something...

Vodafone — Bill Not received

I am not getting bills from vodafone and still they call me and harrass me for the payment..please take strict action against vodafone sir...
thanking you
kishor

My name is GANDHI. My mobile no. is [protected].
I am not receiving my hard copy nor soft copy of the bill since last Two months.
Due to non receipt of the bill, I could not pay on time & was charged late payment
charges. If you do not send the bills how can I pay. Please see that I receive hard copy
of my bill every month. Also, my internet connection gets disconnected every now & then.
I cannot use my Internet due to non connection. Please see that both my quires are solved
immediately.

I have again faced the issue this time as well.
Again 55 rupees have been charged for these m_hungama_renew.

What is happening? What is the way forward to take this to the consumer court.
Is there anyone listening here????
I am really disappointed with Vodafone.

miss behabiour of wrong number - [protected] (a vodafone member)

dear sir/madam

i am from pondicherry, i receive a phone call from [protected] (a vodafone member).some one called me today at 10:39 am on 15/2/2012, a gents voice.he was a unknown person, i don't know who he is.since it was a wrong number, i cancelled the call after answering him that it was a wrong number by stating that "brother, who are you, i do not know who you are, i do not wish to talk, please cut the call"

but, he called me once again and started abusing me, why did i cut the phone call.he is misbehaving in calls by using abusing language lavishly.

so i want to known that who is calling and misbehavior.

please inform as soon as possible my email is siva.[protected]@yahoo.in

other wise i would report this to my nearest police station

regards
siva

Sir,
I am a subscriber of number [protected], and recently I have started using vodafone services and I am observing that there are lot many un required calls to me from vodafone, which are disturbing and useless to me, these calls are for subscring to caller tunes with songs, I am usually getting these calls from the numbers [protected] & [protected].
I have no interest in subscribing to such caller tunes then why I am getting all these disturbing calls and that too at the time when I am occupied in some personal (important ) work.
if such calls keep disturbing me in future then I may think of knocking the doors of consumer Court.
I request you to kindly note with you that i don't want any calls for subscribing to caller tunes with songs.
I hope that in future I will not get disturbing calls from vodafone.

Regards

Rupendra Parashar

Vodafone — unwanted calls

my mobil no.[protected] is using my mother and she gets unwanted calls from few no like [protected], [protected] etc. i would like to get the detail call report against my no. for the past one month for registering a police complaint.

i hope the concerened will do it immedietly after doing necessary varifications

thanks/rgds
sajeev pillai

Vodafone — UN WANTED CALLS

Hi,
I have got a prepaid vodafone connection.How do I stop getting unwanted calls? recently I went to a nearby Vodafone shop and complained.No use.To whome I have to approach from this company official at bangalore ?

i have registered for not recieving any kind of sales or advertisement calls in the last week, but still i'm recieving such calls.

vodafone punjab — Getting disturbing calls from a no.

hi

i have been getting disturbing calls from no. [protected] for last two weeks no one speaks up when i pick up the call neither when i call up. Also registered a complaint with police but still of no-use. Vodafone -Punjab people ask for 100/- bucks per month to block this no. I am sick of all this pls help me sort this issue.

regards
KN

getting continuous missed calls from a vodafone no.[protected]
i want the detail of this no. and this no. is of india

[protected]
this no. guy distubing me.i need to know who is this

Sir i want my bill summary of my connection [protected]. i want to check the unwanded calls. outgoing and incoming call details

Dear Sir,
Please send me the details of mob. no.- [protected]. From this no. recently i received two masages & every time when i calling to this no. the response was switched off. Please send the details to my email as early as possible.

I also have been receiving unwanted messages from [protected]. Please look into the matter and let me know who the stupid sender is.

stop those customer call,computerised calls,messages from vodafone regarding offers

i want full details of the given below vodafone number because i m getting unwanted disturbing calls

i want full details of the given below vodafone number because i m getting unwanted disturbing calls

Plz fully deatil this no [protected], these person calling my wife and distrub it, plz send me full detail this email id nunu.[protected]@gmail.com

Hi Shantanu,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/6ZicU and we’d be happy to help.

Regards,
Vodafone Customer Care.

i facing the same problem with Vodafone, still they are not resolve this type of issues. I decide to cancel this connection (don't have patience anymore)

+91-[protected]
I want the owner details and address of the above vodafone number as my mother is getting unwanted calls from this number. I would appreciate your help. Please mail me the details

thank you.

[protected]

from the above no i have received Threaten call.
Please find the address and inform to me very fast.

selvan.j
selvan.[protected]@rediffmail.com
[protected]
[protected]

have u got any response from this website holder???
how one gets here solution of the one's problem??

I, my second mobile no. [protected] holder(for any solutions contact me on [protected]), get harassed by a number [protected] of vodafone in bihar causing bitter experiece in ongoing life wheel just want to get rid of it anyway. I can't switch of my number because of important incoming static calls.
Please provide any working solution for it. You should sure it would be practical to give him a better punishment.
Your Thankfully,
Atul Prashant
[protected]@hotmail.com
[protected]
Patna, Bihar

Dear Sir,

With due respect, it is submitted that my mobile number [protected] has subscribed automatically the subscription service provided by wap.mauj.com and its charges Rs 1 per day. I received the message "Thanks for subscribing to the subscription service is GPRSMMS1".
I have many time talked with the Executive of the Vodafone Customer Care, but they have not given me the solution to deactive this service.
So please help to deactive this service from wap.mauj.com.
Kindly Request.(Please, Sir deactivate all services to my mobile no.[protected] immediately.)
Thank you.
by
Nagendra Kumar Gupta

Dear Sir/Mam

I m very frustrated with unwanted SMS and Calls on my cell no [protected]. I do not want to receive such calls or SMS from you company and would like you to stop them immediately, as it is disturbing me a lot throughout the day.

Thanks

Ved Parkash Khattar
[protected]

Kindly let me know the contact details like Name & Address of Cell no - 91-[protected].

I am getting nasty messages from this number.

Please Help...

Kiran

some guy calling from this number [protected] and disturbing my sis

some guy calling from this number [protected] and disturbing my sis..
i wanted the details of the person who is owner of this number...

I want a details and address of the above vodafone number. please mail me fast.
thank you

I am using Vodafone as my service provider for my mobile network. My number is [protected]. I am receiving too many unwanted calls and SMS. I had already subscribed for Do Not Disturb service of vodafone since a year. But still i am receiving same no o[censored]nwanted calls.

Vodafone — unwanted calls

kindly provide owner detail for the below number.

[protected]

getting unwanted calls from this number

Please find my bellow mail hitory:-

Dear Sir/Mam,


As per the mail, we would like to inform you that customer's gift is Cup Speaker and it will get dispatched within 7 - 10 working days..


Regards
Shikha Kapoor



On Fri, Feb 10, 2012 at 11:45 AM, Pranita Patil <Pranita.[protected]@vodafone.com> wrote:

Hi, As we discussed with the user on con-call, pls send the stickers only, requested by him as he doesn’t want any other alternate gift we offered. Try to send it at your earliest. Pranita PatilFast Track
Vodafone India Limited
Mobile: [protected] From: Pranita Patil (MUM)
Sent: Friday, February 10, 2012 10:59 AM
To: [protected]@incentivesolutions.in
Subject: FW: [protected]FW: gift not received As discussed, Pls spk to the user and take me on a con call From: Fasttrack (MUM-NE)
Sent: Thursday, February 09, 2012 4:25 PM
To: Pranita Patil (MUM); Document Management Desk (MUM-NE)
Subject: FW: [protected]FW: gift not received From: Nodal Mum (MUM-NE) [mailto:Nodal.[protected]@vodafone.com]
Sent: Thursday, February 09, 2012 3:40 PM
To: Fasttrack (MUM-NE)
Subject: [protected]FW: gift not received
[protected][protected]---
From: mahesh gaikar[SMTP:MAHESH.[protected]@GMAIL.COM]
Sent: Thursday, February 09, 2012 3:40:22 PM
To: Nodal Mum (MUM-NE)
Cc: Vodafonecare Mum (MUM)
Subject: Re: gift not received
Auto forwarded by a Rule Dear all, This is to inform you that i am very aerated regarding this issue its more than 38 days taken to resolve my issue but still not resolvei am not happy with this answer. I need resolution for this i am waiting for reply??????????? Regards, mahesh gaikar[protected]On Wed, Feb 8, 2012 at 6:19 PM, Vodafonecare Mum <Vodafonecare.[protected]@vodafone.com> wrote:
Dear Mr.Gaikar,

Thank you for your email dated 20/01/12, regarding Vodafone mobile number [protected].
Further to our conversation, we would like to inform you that we have updated your request regarding gift issue and the same has been sent to the concerned department and will be processed in 10 working days. Mr.Gaikar given below is the Service Request reference number for your enquiry; in case you need to check the status on the same, you can share this number with us. Service Request Number:[protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help,
Prasad KuvalekarVodafone Care
Contact numbers
For Enquiries : 111 or +91-[protected] For Complaints / Requests : 198 (toll free)Fax: +[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

[protected] Forwarded message[protected]
From: mahesh gaikar <mahesh.[protected]@gmail.com>
Date: Fri, Jan 20, 2012 at 7:40 PM
Subject: Re: gift not received
To: corporate.[protected]@vodafone.com
Cc: SHIKHA KAPOOR <[protected]@incentivesolutions.in>


Dear sir/madam,

kindly find the bellow mail history and resolve my issue the skim persona is saying they required 3-4 week for the delivered my gift

I am very disappointed by skim person and the skim



HELP ME HERE I AM WAITING FOR YOU REPLY??


Regards
mahesh gaikar
[protected]On Fri, Jan 20, 2012 at 3:35 PM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:Dear madam,

Its too late all decision in yours hand. I can give you time for today only i must want your reply today.



Regards
mahesh gaikar
[protected]
On Fri, Jan 20, 2012 at 3:29 PM, SHIKHA KAPOOR <[protected]@incentivesolutions.in> wrote:Dear Sir,


Request you to kindly allow me some time as i have forwarded the complaint to the concerned department...


Regards
Shikha Kapoor
On Fri, Jan 20, 2012 at 3:09 PM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:


Remainder...1



Regards
mahesh gaikar
On Thu, Jan 19, 2012 at 11:59 AM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:

AWAITING FOR YOUR REPLY???



Regards
mahesh gaikar
On Wed, Jan 18, 2012 at 6:36 PM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:Dear madam,

I appreciate for your quick response but that quality checking 3-4 week is not a my issue you should give my gift as per committed time on your scratch card
That is only i am asking you


Please do the needful from your end resolve my issue i am waiting for reply??


Regards
mahesh gaikar
On Wed, Jan 18, 2012 at 5:29 PM, SHIKHA KAPOOR <[protected]@incentivesolutions.in> wrote:
Dear Sir,


As per your mail, we have already processed both the claims and details are mentioned below...



1st bill gift details...


Gift -Cup Speaker
Status - We have already processed this claim but gift is hold for quality check and it will take 3-4 weeks to resolve this.



2nd bill gift details...


Gift -Windcheater
Status - We have already processed this claim and will dispatch you the gift today on priority...


Regards
Shikha Kapoor On Wed, Jan 18, 2012 at 4:42 PM, mahesh gaikar <mahesh.[protected]@gmail.com> wrote:Dear madam, I was send my skim related document and you have received may be on
[protected] but i have two time call on this no:[protected] she is saying
it is in process and on your scratch card you have mention*step -3-the gift will be delivered to you within 18-20 days of receipt of
the voucher*

Please help me here and resolve my issue i am waiting for your positive
reply??


name :-mahesh mohan giskar
contact no:-[protected]

-- THANKS AND REGARDS,

SHIKHA KAPOOR
CORPORATE INCENTIVE SOLUTIONS PVT LTD.SCF-13, SECOND FLOOR
SECTOR-7/C
CHANDIGARH[protected], EXT-506
MOB NO-[protected] " If we Don't Take Care of our Customers, Someone else will'


-- THANKS AND REGARDS,
SHIKHA KAPOOR
CORPORATE INCENTIVE SOLUTIONS PVT LTD.SCF-13, SECOND FLOOR
SECTOR-7/C
CHANDIGARH[protected], EXT-506
MOB NO-[protected] " If we Don't Take Care of our Customers, Someone else will' This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.


-- THANKS AND REGARDS,
SHIKHA KAPOOR
CORPORATE INCENTIVE SOLUTIONS PVT LTD.SCF-13, SECOND FLOOR
SECTOR-7/C
CHANDIGARH[protected], EXT-506
MOB NO-[protected] " If we Don't Take Care of our Customers, Someone else will' This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you

"is active on your number now and the same will come into effect in the next 7 working days".
Why fall back on obfuscation? I was puzzled by the cheeky talk by a couple of customer service agents. I had to do some researching to get to the bottom of this thing & got to this report
http://www.techgig.com/knowledge/New-DND-guidelines-7-things-to-know-3377
Sep 27 2011 was when the portal change was made.
Your people should have had the basic courtesy to admit that Vodafone had messed up, but instead tried to cover up with cavalier & brave over-the-top explanations
I hope better sense will prevail in future

Vodafone — bill related

I have made payment of my postpaid connection on 28.10.2011 (Rs 557.86) via www.vodafone.in online payment the website contains data of payment also , but they have cut my outgoing service and says you have not paid and i have conformed from by bank also.

RESPECTED SIR/MADAM,
I AM TO INFORM YOU THAT I AM GOUTAM CHATTERJEE. I HAVE HAD CONNECTION WITH VODAFONE MOBILE. THE NUMBER IS [protected]. SOME MENU HAVE DONE ACTIVATED FROM YOUR END. SO THAT MONEY IS BEING DEDUCTED FROM MY ORIGINAL BALANCE. I DID CALL MANY TIMES TO YOUR CUSTOMER CARE FOR THIS PROBLEM. THEY ALL TIME SUGGESTED WITH SOME SMS. SO I AM VERY AFRAID TO RACHARGE. YOU ARE THEREFORE REQUESTED TO DISACTIVATE THESE MENU FROM YOUR END. AND ALSO KINDLY INFORM ME HOW TO REDUCE MY CALL RATE. I CAN CONTINUE THIS NUMBER WITH HELPING HAND WITH YOU.
THANKING YOU.

YOURS FAITHFULLY
GOUTAM CHATTERJEE

Dear Vodafone


Since last 15 days I am getting miss calls from mobile no. [protected] at around 11 pm and 12 pm and when I try this no. no one picks the call, can you pls provide me details of the person who carrying this no., so that I can coplaint against him.

Thanks and regards
Ruchi Thkur
Mob[protected]

sir
i had been getting a call from no.
[protected] from a past week
abusing words are being used
could u pllzzzzzzzzzzz help me n give some idea about whom is calling...........

I had received a miss call from +[protected] today morning. Since it seems to be a number from Pakistan and it looked like a faked call i did not called back.
Had called vodafone customer care to give the said information and also to complaint that when i had taken my new connection ([protected]) i had checked if its a new series number or reused number
I was infomred at time of taking new connection that its a new series number & not reused one

The customer care agent informed that he has made a note of the missed call complaint which i made and asked me to visit vodafone store to recycle my number, to which i categorically asked did that meant getting a fresh number, to which the agent informed that some process is carried on same number itself and the word "recycle" is the code for same

On visiting the vodafone store, it was told to me that there was no concern comments noted down in their system for the call made in morning to report of the missed call which seemed to be a fake call. The only note made by customer care agent was "customer informed to visit store".

The agent at store at my insistence made a note of the missed/fake call complaint/concern along with the number mentioned above. Was also informed to call back the vodafone customer care to know on which number i had received a miss call since i had a call divert activated done of my another vodafone number ([protected]) for getting all calls on my new connection ([protected]). Reason given that store does not has the options to check the system for incoming numbers

On calling back the vodafone customer care i was told to visit the store again for getting incoming call details as they don't have the system to provide the incoming call details. On informing that i was asked by store itself to call at vodafone customer care & insisting to speak with floor/team manager my call was kept on hold to be transferred to the manager. To my utter dissaray the call got cancelled and had to call back again & again provide all the details to new customer care agent and only on insisting a lot the call got transferred to the floor supervisor

The floor supervisor also mentioned that no details of incoming can be provided by them and assured that my concern on the missed/fake call would be noted by them and he would look into the false communication being passed to me by agents.

Would request that vodafone looks into this, since they themselves have issued a warning on fake calls from unidentified number starting with +92, as per news report appearing in CIOL website dated Feb 02, 2010

Pasting the link of said for referral
http://www.ciol.com/News/News-Reports/Vodafone-warns-of-missed-calls-from-Pak/[p...⇄

please give me the full details of this no. [protected] urgent

Hi, Even I got a miss call from[protected]searched on net: its from Somalia), and the industry i work for i need to call back if i get a miss call. It could be a call from my team member. When i called some tape was going on... "I and some1 were going by road and had an accident"..... I realized it could be some hackers or some which could be dangerous for me, and i disconnected the call. Vodafone and also the Police need to take some action on this issue.

Hi Support,

I got a call today on my Airtle number from a person claiming he is calling from Mumbai. He said I had won 2 lakhs rupees and wanted my account number. I understood it was a fake call. I tracked his number it was a vodafone number. He was calling from East Uttarpradesh. The mobile number from which he called is [protected]. I would request vodaphone to either block his number or report his details to the police as he can dupe people using this mobile number.

Thanks
Pradeep

I have fake calls from Vodafone Care on my mob. no:- (+91 [protected]), i got 4 or 5 calls from one Vodafone Care No:- i.e. ([protected]) within last two or three days continousily, as i receive the call the reply is &quot;Our Vodafone Care Executive is can&#039;t able to speak try after sometime&quot;, if they haven&#039;t any query then why they&#039;re calling me again &amp; again. I want to resolve this immedietly.

Vodafone — NETWORK IS VERY LOW IN YOUR AREA

I AM USING VODAFONE CARD FROM 2.5 YEARS BUT NOW FROM LAST 1 YEAR NETWORK IS VERY LOW THATS WHY WE ARE FACING MANY PROBLEM.
1) PHONE CUT WHEN CONVERSSETION
2) IF ANY CALL WE HAVE TO CAME OUT OF HOME

MY MOBILE NO --- [protected]

regards,

vaibhav madhavi

Vodafone — Very Low Arange

Hi,
In Gandhi Nagar area warli Very Low Network. I am complaint in customer care number But still i am facing same problem.

so Pls resolved this. & revert back

Vodafone — access billing

Vodafone has taken an excess payment debited from my credit card account (HDFC), I have made the payment of Rs. 2872/- (Two thousand eight hundred and seventy two only) through my credit card against my mobile No. [protected], which was done at one of the Vodafone’s collection agency named as M/s Matrix Processing House on 12 Nov.’ 08 vide receipt No. 8265 dated 12/11/08.

But unfortunately Rs. 28722/- (Twenty eight thousand seven hundred and twenty two only) has been wrongly debited instead of Rs. 2872/-.
I called up HDFC risk department to correct it but since it is keyed-in transaction so reversal can happen at Vodafone end only.
I have also checked with Vodafone’s collection agency and they have confirmed that wrong entry has been made at Vodafone billing department.

I would like to request that an entry of 28722/- may please be reversed and a fresh entry of Rs 2872/- may please be made for debiting.

Its been now more then 10 days but I have yet to see the response or action from Vodafone. Inspite of my various written mails to them and verbal calls to Vodafone they have not been able to give me any satisfactory reply.

I would be compelled to lodge an FIR for a case of forgery against Vodafone and its collection agency.

And at the same time, would like this to be taken up at consumer forum for the mental harrassment and defect of services.

Regards

lalit Kumar

VODAFONE (POST PAID) — Unauthentic Charges charge in monthly bill

Sir/madam,

I'd like to bring to your notice that i was using a dual band basic phone Nokia-1600 handset till 3rd July'11, which is a basic color mobile phone which does not have any WAP or GPRS facility in it, still i'm being charged for downloading charges for the amount of Rs. 25, which i'd raised to Vodafone care through call & mail both & ask for the reversal.

However, reply was unacceptable & i got surprised the way they'd addressed the issue.

According to Vodafone care, those charges were genuine which means i'd used internet on NOKIA 1600 mobile, which is not possible as there is'nt any such feature in mobile, thus I'm seeking the reversal for the charges as inadequately charged.

Request your intervention

Yogender Kumar
[protected]
[protected]@yahoo.com

Vodafone — Access Billing

Dear Sir/Mam,


My "Vodafone Mobile connect usage is 141210 KB - Charges - 1412.10 ( That means i pay 100 Rs per Mb) & they deactivated my 3G Connection within 4 days of activation thats from 6th June to 10 th June without my concern on it"..When tried contacting them they put me on hold for more than 20 mins.As on dated[protected] from 15.20 hrs to 16.00hrs.( Staff Arif Taslim -Floor Supervisor & Dinesh Yadav - Agent) following the conversation to end it up they say next month bill it will be adjusted. What my concern is when we don't pay these guys they charge us with late fees or disconnect our lines for non bill payment.What i need to know is that what extra charges should i charge you for sending access bill...



Thanks


Regards


Nipun Kaura
[protected]