[Resolved] Vodafone — Mis behavior when talking with customer care at ahmedabad

[Resolved] Vodafone — Mis behavior when talking with customer care at ahmedabad

S Sanjay k. Nakum from Ahmedabad, Gujarat

My account deducted by 30 rs. and activated my caller tune without request, then i call to cusomercare that time i spoke with Mr. AspakAhmed and this is complain number[protected] and he told me because of some mistake that was happen and you will get your balance back with in 72 hrs. at that time i have balcnce of 11 rs. and this number i am using as very professional so i can not put film song as caller tune so i request him to deactivate and he saw me the way for deactivate at that time 9:45 pm so it's late night and then i do so after 10 minutes i got another message your accout balance -3.29. i shocked and again i call to customer care and i spoke with one senior person Mr.TEJAS,i asked him for how can i call if any immergency bcas company make my balance(without my fault) in minus and it's mid night so he spoke very rude and told me "you can't do anything if we will not do anything regarding this matter and souting on me", so i need to know, this is desirable behavior with customer and i request you for satisfactory reply, and i hope it will help full to improve your business. have a nice day. bye Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Geetanjali Bhuyan

This is regarding misbehaviour of one of the vodafone customer care executive who used dirty slang language while talking. I do not know his name, but I have his mobile number ([protected]).

I had a number ([protected]) that I was using in delhi. There was some outstanding bill that I could not pay at that point of time as I relocated to some other place. Later on I got a call from the Vodafone customer care regarding the bill and I payed the same in Hyderabad Vodafone customer casre service. Again the person with the number stated above called up asking the receit number, I have told the receit number that I got from Vodafone customer care service, Hyderabad. The person refused to accept the same and used dirty slang language (which I even can't write) stating that I am producing a fake receit number and I didn't pay the bill. He harassed me alot.

I just want to ask Vodafone that is this your so called "HAPPY TO HELP" customer care service.

I want vodafone to take strict action regarding this person and I want a mail about what action has been taken against him.

Hope to hear soon from VODAFONE.

Shirshendu Chakraborty

from Kolkata, West Bengal

I have a Vodafone no that originally in Kolkata. The No. is [protected]. Now I am in Ahmedabad since last 3 months. This no was automatically roating through out this period without any problem. But from yesterday I found that I am not able to connect any number outside Gujarat. Please look into the matter and try to solve by taking help from your customer care office.

feminapatel

from Cuncolim, Goa

Dear Sir
I dont have any complain but i would like to know about user name and address of [protected] and [protected]

deveshconty

from Ahmedabad, Gujarat

today i talk with your excutive Mr.Vishal then Mr. Amit he told your cheque was return i told him i made payment always in cash so he told me go to vodaphone office and give me the name how collect your payment.i told him pls transfer my phone to your officer then he tranfer my phone to Mr. Naimesh Panchal he say mr. amit say you right word you told lie i told hime pls pass my phone to officer i have a complain with you he told there is no officer in the office.