Vodafone India Complaints & Reviews

I have cheated by Country vocations, and they have charged me 20, 000 rupees and they gave nothing but disappointment...please let me how should i proceed to get this money...Since more than 1 year I behind this pupil

regards,
Srini

I paid 300rs to your Expertease Solution customer Manegment unit of vodafone to convert my prepaid connection to post paid. I have submitted all doc. 1 month back still this time I havent received any response from your side.
Kindly clearify...

My cell phone number is [protected]. I had a problem regarding my messaging pack which was not activated even after 2 days of my re- charging for Rs.31. So, i went to the hutch customer care office in R.T.nagar, Bangalore and i spoke to one mr. natesh joyappa on the 30th of November .He told me that my problem would be solved in a couple of days and i even received a message from vodafone saying that my complaint would be addressed by the 4th of December.But even after waiting for an entire week nothing happened.
I, in that week visited the customer care center 4 times and every time i went there, mr. natesh would tell me that he would set it right by 8p.m. On one such day, he didn't even have the courtesy to speak. All he did was give me a thumbs up sign!
And i again went today but fortunately spoke to some one else and he reversed my transaction within 5 minutes. If, all it took was 5 minutes I really do not understand what took mr.natesh 12 days. I really hope you teach your personnel some basic etiquette, and hire people who are really committed to their work, someone unlike mr. natesh. I do not know if he has a language problem or if he is just indifferent to the customer's needs.
I really hope that you take this matter seriously before you lose a lot of customers due to your dismal customer care. I for one , am definitely switching over to another service provider as soon as possible. I'm sure it will be worth all the inconvenience that i have to go through.

Thank you

i am gaurav kukreja using vodafone prepaid services ([protected]) from last three months ,i am facing a very big problem from this number which i hope is very uncommon in nature.

without touching my phone, that connection (number-[protected]) makes miss call to unknown no very frequently may be more then 5-10 calls on different no on daily basis....which is unknown to me always...and most of them call me back n asking for the reason .....its craets conflicts most of the times...i made complaints many times and ask for the complaint no but customer care always says no for that....

i am not able to block his no because i have giving this no to so many persons/places.

So to whom it may concern i requested that please do something in it ASAP & please take some action or else i will file a case for some kind of reimbursement either by wealth or action over this company.

Hi,

I am using Hutch for past 1.5yrs and i am quite satisfied with the service.

Initially there were several plans, but now-a-days their are no such offers going on.

For eg. 1 yr There was a plan where only 3 favorite numbers of hutch was able to call at 10paise/min.

But now the same scheme is 25paise/min.

Please let me know if the Vodafone can renew the same scheme once again.

Because i have a girlfriend and i call her daily and we speak for atleast an hour.

So it is would be better the previous plan of 10paise/min can be activated.

No doubt if the 10paise plan in only for one single number.

Would appreciate your reply at [protected]@yahoo.com

Thanks & Regards,
Vicky

Regarding of new my post paid connections...I spoke to lot of peoples everyday. Example today i spoke to Cutomer care staffs Mr.Antony, Mr GeeRaj,Mr Shylash, Mr Viswanath and more peoples. They said today evening it will be activated. Already i have send one complaint through the same the Indian consumer complaints website before two days...but till it is same positions....Really I feel very bad....Kindly do one thing... First you can disconnect my mobile service....thats better.....Pl disconnect my connection and send a written statement to my mail id...And my address also....


Thankyou....

Vodaphone customer care is really very lousy. They have bunch of in experienced people out there and they also are not responsiv. My experience has been bad, trust me... dont want to spend too much time and energy here to even narrate this.

As regards their plans they are attractive only form the outside.

I recharge with 200 rupees .i have already got 2 more month validity.why its not considered as top up .Why you are not providinng any list to customer.and if we have validity its mean we are recharging only for top up.
Regards
manmeet k

plzz tell the puk no.
my no. is
[protected]

Dear Mr.Asim Ghosh,

I am extremely sorry to write you & forced to do so as I did not found any other solution.

Sir, I am using the Vodafone Connection as a Corporate Connection for the last 13 months( Mobile Number-[protected])

My entire account details will give you the clear picture of a true customer but never got any value from your end.

I would like to draw your kind Attention with some following Points which will state how Vodafone is doing Business & why people loosing their trust in Vodafone ..

1. So many times so many complaints has been raised by your so called valued Customer but, nobody even bothered to respond at least once.
May be all the complaints has been deleted at your end as could not attended till date due to excessive work load of Vodafone employees. A few Complaint number like,[protected]/ 16.12.07; [protected]/ 09.01.2008 ; [protected] / 09.01.08 is still remembered by me.

2. At least 7 ~ 8 times my connection has been deactivated by Vodafone without any prior Information , although Cheque has been deposited prior to due date in Authorized Vodafone Outlet.

3. Executives like Maninder Berdi,Sahil do not even know what does Customer means.

4. It has become a regular practice at Vodafone either to keep on hold the Customer at least for 10~20 minutes or simple to disconnect the line whenever not able to give any satisfactory answer to the Customer.

5. Before going to Foreign for Official work it was intimated to Vodafone & requested to keep alive the network ,but never felt to do so although it is a Corporate Connection & maintaining a good track & was disconnected in next 4 days only.

Sir, I do not have any answer of this outrageous attitude of Vodafone

I can provide & submit all the details & can prove that inspite of dropping a local cheque in Vodafone Authorized Outlet before due date my Connection has been discontinued at least 3~4 times,which caused a massive monetary loss for me.

I shall wait till 11 am of 11.01.2008 for a satisfactory answer to get all my Monterey looses before I take any further decision

I shall be very thankful if you can provide Help & Support .

To:
Manager Customer Service
Vodafone Essar South Limited, Constantia Office Complex, 11, Dr. U N
Brahmachari Street, Kolkotta - 700 017

Sub: Double payment for “Life Time- Hutch prepaid connection”
Hutch connection: [protected], Sim No. 6030076

Dear Sir/Madam,

This is Dr. Tarun Kumar Gangopadhyay, a Senior Scientist in a Central
Government Research Institute.

On 04-01-08, I have purchased a mobile set (L6i Motorola) from M/S S.H.
Mumtazuddin Times (P) Ltd, 13, BBD Bag (East), Kolkata-700001 for my wife.
The name of the customer is recorded on the receipt (tax-invoice No.:53140)
with the name of my wife (Ms. Susmita Gangopadhyay). We have also purchased
one Hutch prepaid connection for Life-Time facility with a Simcard (sim No.
6030076) by Rs. 375.00/= (tax-invoice No.:53143) from your distributor M/S
S.H. Mumtazuddin Times (P) Ltd. After selling the same, the showroom people
said that to activate the sim-card we can go to any Vodafone centre and no
need to pay further.

Phone number of M/S S.H. Mumtazuddin Times (P) Ltd. is :[protected], Mobile:
[protected].

On 08-01-08, When I activated the simcard in a different showroom (M/S Anand
Telecom, 4B, Rani Bhawani Road, (Opp.Southern Market), Kolkata-700 026),
they also charged me Rs. 297/- for activation and Life-Time connection. So,
I had to pay again. Phone number of M/S Anand Telecom is[protected], Mobile:
[protected]. They also informed me that there is no package available with
Rs. 375/- for getting Life-Time connection and I may get refund from M/S
S.H. Mumtazuddin Times (P) Ltd. for such mistake.

On[protected], I went to talk M/S S.H. Mumtazuddin Times (P) Ltd., for such
double charges and asked for refund. They behave roughly, also blamed on M/S
Anand Telecom for taking double payment and shouted me to go to second shop
for refund of such double payment.

Finally on[protected], I went to Vodafone store SPM (Vodafone ESSAR East
Ltd.) near Rashbehari crossing and submitted a written complain for the
above fact and waiting for your valuable response.

Now as a bonafide customer my queries are as follows:
(1). Is there any package of Hutch Prepaid Connection Life-time with Rs.
375/- as they are selling? As and when I checked the mobile set in Vodafone
store SPM near Rashbehari crossing, it is observed that life-time facility
is not available with the package Rs. 375/- sold by M/S S.H. Mumtazuddin
Times (P) Ltd. So, I want to get the clear picture about this product and
selling package.

(2). Why I have to pay twice? This is almost unacceptable as a legitimate
customer is bouncing in two different shops and salesmen of the distributor
are giving all wrong information (without giving satisfactory explanation).
Moreover, when we are going to the showroom of your provider they are just
giving blame on each other. We the customers are facing such trouble.

(3). Please send me the official confirmation about the Hutch life time
connection in my mobile set.

Therefore my humble request to take necessary action for the above mentioned
fact, to avoid such inconvenience to the customer. Kindly arrange re-payment
of Rs. 375/- or include as talk time in my mobile account Hutch- [protected].
Please acknowledge the receipt of this letter. I am waiting for your

valuable reply.
Your sincerely,

Dr. Tarun Kumar Gangopadhyay,
28/A, Sahanagar Road,
PO: Kalighat, Kolkata (Calcutta)-700026, INDIA
Phone: BSNL line:[protected], BSNL Mobile: [protected]
Emails: [protected]@hotmail.com, [protected]@cgcri.res.in, [protected]@yahoo.com

[protected] not to be disturbe by caller tune & send me SMS callertune deactivate in all times

I wont suggest vodafone to anyone because:

Sub: Vodafone cheats customers:
[protected]
Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

An unfortunate customer,
P.Karthigayan

I am using Vodafone for last 3 Years. Yesterday I got 3 sms from Vodafone saying my caller tune has been activated and Rs 30 was deducted from my account for which I haven’t requested them for. When I called the customer care no proper response or answer

discontinue the vodafone bollwood alerts

April 25, 2008

Dear Sir,

I am ex postpaid customer vin odafone services. My plan New Talk Plan 150 in one year rental from 13/3/2007 to 13/3/2008, (Payment Rs.1010/-). I Disconnection my line on February 4, 2008. (Which i already mail on dated 4/2/2008) to VODAFONECARE.[protected]@Vodafone.com. You are reply also, that it would be disconnect from 48 hrs.

Mobile No: [protected]
Relationship No: 1.20477394.
Billing Address : P.O. + Vill – Jetia (Nutanpara), Via – Hazinagar, Near Halisahar Station, P.S. – Bizpore, Dist – 24 Parganas (North), Pin – 743135, West Bengal.

Till date the line is open and already a bill sent my address. And continue harassing my land phone no and theat to me for payment the bill. I am a senior citizens and retired person. Kindly explain why i paid the sending amount ?

Please, Kind request to you kindly see the matter and stopped my line as soon as possible. I would be highly greatful.

Thanking you.

Yours faithfully -
saroj Kumar Sikdar
*************
Attach The Sending Letter

Date: 04/02/2008

To
The Customer Care
VODAFONE Telecom East Limited
Constantia Office Complex
11, Dr. U. N. Brahmachari Street
Kolkata – 700017, India

Sub : Application for Permanent Disconnection of my Vodafone Number : [protected].

Dear Sir,

I beg to state that I am a customer of Vodaphone Services. My name is Saroj Kumar Sikdar & I inform you that I have postpaid connection in New Talk plan -150 in one year rental from 13/03/2007 of (Rs.1010/-) up to 13/03/2008. Now I request to you, I am unable to maintain monthly charge as I am retired person, age 62 yrs.

So, I request to you please stop my connection from 13/02/2008.

Mobile number: [protected]
Customer A/c No: 1.20477394.
Billing Address : P.O. + Vill – Jetia (Nutanpara),
Via – Hazinagar, (Near Halisahar Station)
P.S. – Bizpore, Dist – 24 Parganas (North),
Pin – 743135, West Bengal.

Please, disconnect the above mobile number -[protected] permanently (Any Incoming, Outgoing, SMS should be totally stopped) from the Month of February 13th, 2008. My payment of bill is up to date and I don’t have any outstanding bill amount for payment. My payment was made through cash.

If the line is open from the Month of February 14th, 2007, I would not be held responsible for paying any further bill. Kindly do the needful.

Thanking you.

Yours Faithfully

Saroj Kumar Sikdar
Mobile No : [protected]
Relationship No : 1.20477394
e-mail : [protected]@yahoo.com
manas_sikdar @ rediffmail.com

mysincard rejected

my sim has been locked...so i m not able 2 make a call..if i touch it, it is asking for PUK num...so send my puk num 2 this mail id with the earliest possible state..my num is[protected], this is my karnataka num...

my mobile no [protected]
very irresponsible attitude, very poor service
I hve no trust in vodafone
KABHI VODAFONE USE NA KARO
sabhi ko yahi salah dunga

sir,
i am using three connections of vodaphone network & u give superb service no dought but the only problem is in my handset 202x sagem{hutch} & i didnt know about the service stations so plese do me a favour & give me the nearest location of service station{vodaphone} from karol bagh new delhi as soon as possible alternate mobile no [protected] pls contact & give me nearest locationu ca send me email
thankyou
i will trust you

u can contact me at [protected]

Since five years I am having using Hutch connections, but now I have regret in saying that service is not properly provided to me. Because I asked the requestor of call, cancelled my tone ringing song, but all went deaf ears.

Simply they are charging 30.00 per month.

Please cancell this.

hi.
this is vineeta laskar a vodafone customer . i have receiving a call from a vodafone number which is unknown to me. and that person continuously called me from last 2 days and i want to stop that thing . this is a request plz kindly help me and stop this all crap thing i hope u can take action soon against dis number.

the number of that person is -[protected]

vodafone telecommunication always deducted account balance before taking any service.
for example : i activate MCI service on 27th may.but this service had not been available upto 12th june.they could return account balance for that interval but they ignore it along requesting...

I have buy one of yuor hand set having FM radio. I am not able use other sim card in this set.This is a cheating to your customers.will you please send the SOS code to my emmil id.All other magic boxes are able to use other SIM

Sir,
I am having connection with vodafone with above name and my mobile number is [protected] in ahmedabad.
The company automatically started caller tune service by fraud and blaming it on me that our computer called you and you said yes to it. They are telling lie and doing fraud with customer. They are the Mafias of telecom, should be hanged in public.

Dear Sir/ Madam,

This is regarding a sms which I had received a few days back urging me to go for a refill of Rs.200.00 to keep my mobile connection validated. I find this equivalent caveat emporium as I have gone for lifetime validity. What is the purpose of paying for lifetime validity and then being told later to refill for Rs.200.00 every 6 months to keep my lifetime offer? Then what is the lifetime offer that we are getting and paying for?

As I use my office mobile I have not much use for the Hutch number but yet I wanted to keep my existing number and hence I had gone for the lifetime scheme. If I had known that this is what was in store, I would never have gone for the lifetime validity scheme and would have opted for some other connection.

Regards,

Sukanya Ghosh
[protected]

Dear sir,
I am the pre-paid customer of the Vodafone. I am trying to know the incoming/outgoing call details on my number. But I am unable to know how to know these details. Can you please explain how these details can be known.

Eashwar

To
The Regional Manager
Vodafone
Chennai
India

On dated 23.10.08, I have purchased a vodafone prepaid recharge card( STD CALLING CARD, STD @ Rs 1.10/min).As per the card instruction i have gone through & i got a voice message that my balace is Rs 130(approx). after that i have called to a STD No.( jaipur). after 2 Minutes call got disconnected & balance is showing less than Re 1. I was surprised & confused...
Then I have connected to Vodafone care.Customer Care Executive Replied rudely & asking to again call after half an hour.And before i will ask her something, she replied thank you & put down the phon. I am feeling shame to call again To Vodafone Customer Care for my recharge recovary.
I am awaiting your( Regional Manager) kind reply.

My contact no is [protected]

Thanks & regards
Monojit Mondol

To
The Regional Manager
Vodafone
Chennai
India

On dated 23.10.08, I have purchased a vodafone prepaid recharge card( STD CALLING CARD, STD @ Rs 1.10/min).As per the card instruction i have gone through & i got a voice message that my balace is Rs 130(approx). after that i have called to a STD No.( jaipur). after 2 Minutes call got disconnected & balance is showing less than Re 1. I was surprised & confused...
Then I have connected to Vodafone care.Customer Care Executive Replied rudely & asking to again call after half an hour.And before i will ask her something, she replied thank you & put down the phon. I am feeling shame to call again To Vodafone Customer Care for my recharge recovary.
I am awaiting your( Regional Manager) kind reply.

My contact no is [protected]

Thanks & regards
Monojit Mondol

I am using Hutch(vodafone ) connection for the last few yearsbearing mobile No. [protected] (Karnataka) . The sevice of Hutch was not bad, but now it is becoming very bad pls stop caller tune and daily rental which was unanimously without any notice you have installed. Now I requist you to stop and do me a favour .
Thanking You

waiting for Your response

Im bloody pissed off with the attitude of the customer care who called from[protected], what the hell vodafone thinks that we dont have better work to do, this is a ABSOLUTELY IRRITATING

call me at [protected]

Re: Complaint against Wrongly deduction of Rs. 30/- & RS. 15/- (total Rs. 45/-)
On 5th January 2009 from my Mobile no. [protected] having balance amount
of Rs. 90.93 on your own accord violating consumer’s right.


Pl note that on 5th January 2009 at about 11: 55 A.M. I got a call from Vodafone and when I received the call, I heard a recorded message that Caller tune has been activated. Thereafter, it has been communicated through message that Rs. 30 and Rs. 15 were deducted for Caller tune & selection of song. As it was a recorded message, I did not get any chance to oppose against such unauthorized deduction of Rs.45/- from the Vodafone authority by the way of one way communication.
I do hereby strongly protest for such unauthorized deduction of Rs. 45/- from your end and request you to make necessary arrangement to refund of Rs. 45/- immediately in my current mobile A/C to make a harmonious relation with consumer. I am a MBA student, it is expected that students may not be harassed unnecessary from a renowned Company like you. Soliciting your favourable action for the same.
a line of confirmation for the same is requested.

SARMISTHA DATTA, M. no. [protected]
Customer

plz restart my vodafone no.[protected]

VODAFONE MOBILE PREPAID CARD — UNABLE TO CONTACT ON MOBILE FROM DELHI LANDLINE

My daughter had purchased a vodafone prepaid card of Rs.150/- two weeks back.
We have tried to contact her on mobile from our land line. But always we are
getting the message as "Please check the number you have dialled"...
We are added "0" before dialling.. We can able to contact her from our mobile
phone. Why this is happening? Please restore this facilility.
My contact number is [protected].

Thanks

Meera

i must say that vodafone actually should ask all its customer care executives to take break and go on a long holdiday coz it seems they are tired of their jobs so not responding to customer's queries even after the same complaint is made end number of times.I placed a request for a new sim 10 days back but till todayi've not got one. I made numerous reminders but it seems tobe falling on deaf ears. It's absolute non-sense.

Vodafone — Fault Sims Distribution and charging for replacement

The worst service of vodafonecare.

Srikanth Kanchari

Vodafone No: [protected].

Talk Plan : 249 + 30

Activation date : 02 February 2009.



The sim worked for only 2 hrs and after that it stopped working, I had tested in different mobiles.



I have requested for replacement of sim on 5th February 2009 with the complaint No: [protected].



I spoke to the superviser (Mahendar as he said). The Sim would be sent within 48 hours but he told that it will be billed for RS 99.



As you couldn’t give Quality service, how can you charge me as it is your fault distribution of SIMs.



Today is 11th February 2009. its almost 7 days till now sim had not been received.



Even I have requested for Network correction and raised the complaint No: [protected] on 5th February 2009



For the Following My Post paid connections: [protected], [protected].



This is the Worst service. I feel pretty that I am going to stop all my connections by the end of February.



A Word of mouth and a mail from a unhappy customer can create a Huge difference.



Even worst Case is that I have requested to send the Replacement card to my office address, even this could not be done by you,



when we are requesting for a new connection/ payment your agent/ salesperson comes to anywhere, but when comes for sim replacement it is not possible by you.



Where is the Word ” Happy to help you” . See don’t say in words.

MOST IRRESPONSIBLE SERVICE PROVIDER ESPECIALLY Collections department..They will irritate you WITH CALLS FOR THE BILLS WE PAID 6 MONTHS BEFORE..They don't have any record or right database... ALso check your detailed bill always They will charge us more. I was using hutch for the last 7 yrs...never happened before.. It all started after changed to Vodafone

Sir
I am disgusted with the shoddy treatment I have received by Vodafone India. I purchased a Vodafone Prepaid sim in Mumbai on the 20th January 2009. Filled in the required forms and paid my dues to the vendor with whom I was conducting my business. I assumed that I had complied with all that was required by me. My phone was connected and I was able to make calls until I received a message stating that in order to avoid being cut off I should submit yet another form due to an entirely new procedure. I confronted the vendor with this he did not know what the new requirement was. I went to the Vodafone offices in Khar West where the person I spoke with was also uncertain of the new procedure. After some consultation he informed me that I required a 'Certificate of No Objection' he explained that this was merely a letter from my hotel. I duly complied and returned to the vendor who submitted the documents as directed. I must say the Vendor was a most helpful person and a credit to his Vodafone agency. I left Mumbai and went to Goa where I was able to use my phone, until 1st February 2009 I was about to return to the UK for 17 days when I discovered that I was unable to make outgoing calls. I have in excess of 500 rupees credit on my phone. I called the so called Customer Care and had the misfortune to speak with some automaton who cut me off when he was unable or unwilling to understand what I was saying causing me to ask for a supervisor. I called again I explained that the fact that Vodafone were only in receipt of a photocopy on my ‘Certificate of No Objection’ was something which could easily be resolved by contacting the vendor and requesting the original – assuming he had not despatched the original in the first place. I was not in a position to send the original as I am not in possession of the document nor will I be in such a position in future as I will be returning to Chennai.
It seems incomprehensible that I should be penalised for some procedure which none of your staff seem to be able to give definitive advise about. You are still in receipt of 500+ rupees and I do not have a service. I wonder is this how you do business? If so I find it extremely shoddy.

My Vodafone details are as follows should you see fit to resolve the issue and reinstate my service by my return on the 17th February 2009.

Vodafone No. [protected]
Sim No.[protected]


RC Baxter

the complaint about puk no. actully when i start my phone then my phone always ask for puk no. what will i do could u help me plzzzz my no. is [protected]

Vodafone Telecom — Stop the service of Life time Prepaid Card

I am Mr.Patel Dharmendrakumar, residing at ahmedabad, i am the Vodafone Life time prepaid service customer, my vosdafone mobile number is [protected]. I am using this number from last 2years continuously.
Now, on 14th march, 2009 my vodafone mobile service is stopped by the company without my application or notice. For this mischief or unappropriate action i have visited vodafone company office at Maninagar, ahmedabad, but from the company or its employees no attantion has given to my complain even i didnt get any sufficient reply from them.
Thus i have decided to inform you about my problem. so I Mr. Patel Dharmendrakumar, requesting u to help me as soon as possible. do needful to me.

Thank You.

I got an upgrade 26thfeb.2008, (mobile number before that was [protected])and changed my number to [protected] but no one told me i had to cancel [protected]. I also got an upgrade to a nokia slide 6500 and was able to keep the number [protected] on the 24thdec.2008. Because my phone bills have been so high 76pounds in january and 64pounds in february i phoned and made enquiries that was when i was told that i am still being charged for my old number, i was very annoyed that i was not given this information to start with.I would be very grateful if you would kindly look into this matter and rectify it as soon as possible. Also would you please send me a refund for all the money i have been overcharged, had i known what the procedure was i would have cancelled it straight away.I sincerely hope you will be very understanding in this matter. Many thanks Pat Rae.

Dear Sir,

I beg to state that I am a customer of Vodaphone Services. My name is SK Monirul Islam & I inform you that I have postpaid connection.Please, disconnect the mobile number -[protected] permanently.

I have recharge on line my prepaid mobile No.[protected] on 7th April, 2009 amount is debited from my S/B A/C
HDFC Bank. Gujarat, under referance MHDF[protected] bill desk payment.so far there is no credit on my mobil. so kindly credit the amount on my mobile prepaid A/C and oblige

My Mobile No.[protected]
Sir/Madam,
On Monday 6th April, 2009 I was having a balance of Rs.235/- but all of a sudden till after noon a sum of Rs.100/- were deducted out of it. I asked the customer care about Rs.100/-. hey told me to wait for 2 hours to get the details. I called again at 6:00 but they told me to contact next morning. Next morning they told me to contact next day afternoon. Again on next day afternoon they told me that it was happened with many of our customers not only with you and your 100/- Rs. balance will be reversed into your account till 6:00 in the evening positively. Next day was good friday 10th of April' 2009. I tried a lot, alot and a lot to contact but all went into the hell and still I am waiting for those 100/- Rs. balance to be reversed into my account.
Till the time it was Hutch, it was OK but now Vodafone, it is really useless company.
No schemes, no response, nothing is provided to their customers.
May the authorities please see this complaint and do needful (if they want to do) in this regard.
thanks.
Rajiv.

Dear Sir,
Before Two Month I will Start my GPRS Service, My Balance is now -196RS., I can not download any games or any Subscription, butThiere has been charged me, Now my balance is -196RS.,
Please Ignore My feedback, Please...Give my Balance RS.0

Dear Sir,
I Activate My Vodafone GPRS Service Before 4-5 month, My balance is Now RS.-197, I can not down load any subcription Or Games, Bu They are charged me,
Please Ignore My Complaints, Please...Give my BalanceRS.0,
My Mobile NO:[protected]

I WORKED IN ACE COMMUNICATION AS A SALES EXECATIVE, WHO ARE THE OFFICIAL PARTNER OF VODAFONE IN PUNE.I JOINED ACE COMMUNICATION ON 14/5/2009, AND I LEFT THE JOB ON11/6/2009. ACE COMMUNICATION PAID ME SALARY AMOUNT OF RS.2000-/FOR MY SERVICES. BUT THEY SAID THEY WILL PROVIDE US RS.6000+INSENTIVE.BUT THEY DID"ENT .THE NEXT DAY I TOLD THEM THAT I AM LEAVING THE JOB.THAT TIME MR.SIDDHARD(WHO IS MY TEAM LEADER), MR.NILESH(RELEATION SHIP MANAGER)AND MR.RAMASH(HEAD OF ACE COMMUNICATION) SNATCH MY SALARY.I NEED MY SALARY BACK.I AM LOGGING A COMPLANT AGAINST VODAFONE FOR HARRASING ME.I NEED MY MONEY BACK...

i took one prepaid sim.after some day it is unable to call anywhere.i called vodafone care they said they will see over that and will search wats the actual problem.then again after somedays it totally not working it says sim card registration failed.again i calle them they are saying my documents are not submitted.i went to the dealer from where i purchased the sim.they again said go to vodafone customer care...i dnt know what to do now...help me...

Kindly send me the details of sms sent and recieved on my mobile no [protected] in may and june.on my e-mail [protected]@yahoo.com. and please dont send any message from vodaphone company on my mobile only comunicate with me on e- mail id.i want to see who is using my mobile.
thanks
dr anu

I activated Job alert on My vodafone no. [protected] on May. And i contacted for custome care for Cancelled/ deactivation of Job alert but that was not deactive and balance was deducted from my bal. i call to customere care lots of time but nobody tell the right way to deactive the job alert. as now i am disturbed each & every time by that msg. I am tired by contacting Vodafone care.

Pls do the needful as i am going to complaint this to consumer court.

Naveen Singhal
[protected]
[protected]

Res.Sir,
My Mobile No; [protected]. was charged with Rs; 305/ by a local dealer in Sihor (Dt;Bhavnagar) Gujarat to day.Instead of getting talktime of Rs.274/ as per scheme. I had received only Rs.200 (two hundred only ) in my Account.
This is a very serious matter as it hurts the reputation of Vodafone.
I request you to look in to the matter and do send me reply with satisfaction
Thanking you.
youre with regards,
dr.shrikant.j.desai.
M.no; [protected].

Res.Sir,
with ref .to my just sent complaint, I miaased to send my Transaction ID, which is GJ[protected]. and my mobile no is [protected].
As stated I received talktime of only Rs.200 while I paid Rs.300 to day that is on dt.22.8.2009.
Please do needful and oblige.
dr.shrikant.j.desai.Sihor (364240) Gujarat.India.

Hutch — disturb with bad language by sms

sir
1day ago i had recv 4 sms with very bad language 4m this no [protected].
i hope the no location-kolkata
plz sir plz help me soon

Hi.,

am a new customer to vodafone., its the worst customer service i have ever come across., a escalation lead (his name is prithvi raj) is not willing to connect me to a some one esle and he is giving me such a worst support.he is askin me 'why should i transfer u to someone else' and 'i wont'..plz do take care of this.

i bought a vodafone line([protected])in india and it was barred

my number is [protected]. i made a few special number msgs to jaago and jeeto i.e 57575 vodafone has applied charges on my bill stating jaago and jeeto msg 975 inr and special number msgs 465 inr this way they are billing me twice to use a single service + to top up to the same when i call the customer service of the billing department they have no idea what they are saying nd want to xfer my call to their team leader put me on hold nd after a 10 min hold the call gets disconnected. i call back and the rep again xfers me and another 10 min hold and call diconnected and this repeats the third time so i thought better not pay such people who dnt have value for my money, time nd dnt respect their cust as well. they are a real cheat not only this no one bothers to call back the cust if the call gets disconnected nd the problem is not resolved. not at all proper customer satisfaction recieved from vodafone. if there are awards been declared i dnt think so the even deserve to be listed.

Sir, I got my PUK number, but where should I input this data? The only info appearing on my screen is "PUK code is blocked. Please contact your provider". and only number which I can dial is the emergency 112. I would be obliged if some help could be given by mailing me.
Thanking you

My vodofone mobile no.is [protected], I recived an sms to recharge with 73, accordingly i have charged but vodfone did not give any talktime for the recharge. i[censored] want to send an sms send it cleraly so that the customer can understand, if you dont want to send it cleraly, plz dont send any sms, we are not intersted in your offers. now i have lost 73/- by responding. pl provide talktime for Rs 73/- . customer care personel is no way know how to talk with customer.

ramesh
my mobile no.[protected]
sim no.[protected] plese sent my puk no on my email id

respected sir,
i am hutch customer using ur sim card and my mobile no.. is [protected] as i fixed my talk time limit around 500 and still i get bill of around 1600 as i want to know how and when my limit is incresed and who is responsible for this and who will pay for this as i alredy compalined on 11th oct.. but till date i have no response so i need ur kind co-operation truly look in the matter

ur hutch customer

I am useing HUCH/VODAPHONE last 9 years, every month i recharge more than 500 ot 800 but last 2 days my phone not working (out going not working )i recharging 300RS also, but account shoving -, my No. is [protected]

with 2 days u do not anythings I disconnect with vodophone.

plsd dot possiable any thing

pls do it need ful

with regads

jayakumar

hi...
my sim card is blocked due to some pin code nonsense and it is asking some PUK code... i called vodafone 111 and got the puk code but wen they tell me to type in the new pin code i typed 0607 and i confirmed it but its still saying code error...please help...my mobile no is [protected]...

I am Mr.Baldev Wani, residing at Mumbai, i am the Vodafone Poatpaid service customer, my vosdafone mobile number is [protected] & [protected] . I am not using this number
.
Please my vodafone mobile service is stopped with my application or notice given this mail, Reasons from the company employees leave In job .
Thus i have decided to inform you about my problem. requesting u to help me as soon as possible. do needful to me.

Birth date:29/05/1957.

Name:Baldev Wani.

Vodafone(hutch) customer care — Irresponsible

Thank you Sir,
I am a Vodafone customer from the past 4 years. My plan is called the Hutch Student Plan, and the call rates are hutch to hutch - 30 paisa , hutch to other mobile and landline 1 rupee. I have a privilage to send 100 sms/day with 1 paisa rental per day. On 8th november 2009 i tried to send a sms but couldn send as it showed "message sending failed ". And this continued the next day. I called the customer care and lodged a complaint and they responded asking me to wait for 5 hours as they had some technical problem. But nothing have changed yet and today is 12th november. I may have called him around 10 times, and whenever i call the customer care i have always got a reply to wait for 5 hours. Sir i ask you to kindly see to this problem and do the needy.......

TO
THE PROJECT MANAGER
AIRTEL COMPANY
KOLKATA

SUB: INSTALLATION A TOWER

Respected Sir,
Most humbly I beg to state that I Mir Mohsin Ali s/o late Mir Faiz Ali of 3A Nawab Abdul Latif Street Kolkata 700016 under Taltala Police Station.
I would like to inform you that I am interested to installation a Tower at the roof of my Building is under legal construction and all the Documents against my Building are legal e.g. water tax, Building tax, and CESC bill etc. I can submit you a Xerox copies against each Documents that are true and legal. Which can help you during the coarse of my installation.
So please do the officially works as for as possible. I shall be oblige to you.





Yours faithfully
Mir Mohsin Ali



Note: Mobile No. # [protected]

Hi,

I had a vodafone connection, and due to poor service and network problem, i had lodged several complaints at the customer care and at the stores of vodafone mobile store, and i dint even get a positive response and even attempting to look at my complaints, due to network problems i had to face a huge amount of loss in my business, they used to regularly call me for the bills and when i used to complain about the poor network and service they used to hang up my call and sent a represntative at my door steps to collect money, and when i used to tell them about the complaint i have logged for they used to say its not thier business, and at last they send a notice at my door steps stating of a criminal offence of not paying the bills.

why should i pay bill for such a poor quality of service they provide. and will they pay back the loss i have incured while using the worst service they used to provide. i still kept on paying the bills on time, but still they did not even care of looking into the matter of the complaints i had lodged at their customer care centers, and when i asked for the list of records that i had registered, they say i had never lodged any complaints, the most ridiculous service providing company i have come across.
and at the end they send me a notice of harassment for not paying the bill. if they would have taken into consideration of the complaints i have lodged i would not have taken the step of disconnecting the service and rejecting to pay the bills.

I can only say this is most ridiculous company i have ever seen and all those people who are using such service please take strict action if you come across such problems with the service they provide.
This people are minting money by making fool o[censored]s by displaying attractive advertisments and sweet talks.

please help me in gettin the mail id of the ceo of the vodafone company so that they can know what reaction peole have towards the company.

I asked customer care to stop ISD sevvices to one of my phone No. [protected] around month back as i want to give that phone to someone from abroad to stay for 2-3 month here to monimise the expences.They assured me they did on sending sms CAN ISD to 111 i did that and they confirmed after month i come to know that services were not deactivated and my liability is keep on increasing.while sending letter to neraby vadofone customer care centre they didnot accept always come with new arguments.Pl.suggest how to come over this problem i have 7 vodaphone connection i m planning to surrender all in one short i think this is the only remedy.
Thanks Sanjay
[protected]

Hi Vodafone,

I am A.Vivekanand a customer with Vodafone for the past 3 yrs holding a Postpaid connecting my mobile # [protected] and a Addon # [protected]

I wish give my complaint to you on the service and offer provided by Vodafone to its own customer an ADD ON card which is a really happy thing and a sad ending for me. I got a selective mobile # choice which I have gifted to my wife.

This is by Vodafone called me through your Business promotion Sales personals, they informed that "Sir, your Mobile # is selected by Vodafone and we are providing an Add On Sim card, This is a limited offer only", they informed me to provide the ID proof, Address Proof and Photograph to avail this connect. I provided them the informed documents to the executive who had come to my office to collect it and he handed over the New Sim card and informed it will be activated in 24hrs. As informed by him to me the sim got activated and it us in use till 26.11.09 evening 19.35.

I received the first bill for Rs. 126/- for the first 11 days (30.10.09 to 11.11.09) and paid it by 21st to the Vodafone Store (K.H.Road).

Received a call on 24.11.09 informing by the Telecalling Executive from Vodafone (Vinod) that they are verifying the address provided by me and was enquiring that he required my presence at home to sign a form to confirm my residence. I informed him that this is not possible for me to stay at home before 9pm evening and I start to office at 8am morning the reason is I am working and I asked him to send the verification executive my office for the forms signature. He inform that he will be sending a person to office the next day (25.11.09).

Received a call on 25.11.09 informing about the same as the previous day call from Vodafone this time a Lady could not make a note of her name. I was not in a position to repeat the same information to her as I was in between many thing at work. I shouted at her and inform her to check with the person who had called on 24th to me and disconnected the line.

26th evening at 21-30 the mobile # [protected] outgoing is been suspended and the message inform to check with customer care when I tried to make a call.

I immediately tried calling the customer care @ 111 and a customer care officer started informing go to the Vodafone stores for this issue as verification is been failed. I inform him that the complete statement what had happened to me for the past two days and asked him provide the outgoing to be connected. But he was repeatedly telling one and only one thing is go to the Vodafone store to resolve this issue.

Loved to retain the Vodafone connection as provided an addon connection with mobile # as requested, but after this kind of service given to a customer holding a connection for more than 3 years and I will prefer to be with the same service provider, really screwed my happines in life.

My humble request, DONOT provide a ADDON card to your existing customer and make him feel sick of the service provider (VODAFONE)

I am not going to be a Vodafone customer from tomorrow as had a very very good and beautiful experience with you folks...

But one more request to you from your Ex-customer. NEVER DISCONNECT THE OUT GOING AT LATE EVENING so that the customer is in trouble and we are left with no option from you(Vodafone).

Regards,
Vivekanand A
[protected]
[protected]

Vodafone — Network problem & irresponsible customer care service

Hi

I am Sachin Arora, I am using two no. of vodafone

1) [protected] - Network problem- i called the customer care they were saying that my sim is not working properly so i need to change so i did the same & there the lady was saying that it will be activated in 4 hrs but its been 28 hrs its not activated yet.

i dont know what kind of customer care they provide, when i call the executive they say due to server problem we are unble to give any kind of help if they have so much long lasting server problem how they provide the INTERNET facility to their customer. I dont think we should rely on their network, its better to switch to the another brand which provide good service........

2) [protected] - SMS problem - I am getting lots of messages in a day & i have requested that i dont need any kind of SMS from them but still i am getting. Its the worst kind of customer care service i have ever got for any product.

Hi,

I am using vodafone in Bangalore, I had recharged for 119 which plan is 50paisa in all over India and 100 free sms per day. It was working for for 1st month (after complaint), Again it started charging for local sms 50 paisa per sms. Daily i am calling customer care, they are replying sorry it will be active with in 24 hours. I am using this number +91 [protected] from last more than 5 years. I was not expected like this. I dont know how Vodafone is behaving to the customer. No proper plan no proper work for helping customer. Everyday i am loosing minimum 15 min from my time against this plan talking with customer care, but still no result. I am really very surprised to see this kind of behavior of Vodafone, Now m blaming VODAFONE only even i used this network from last 5 year.
Please do the needful ASAP. and please do something which helps the customer care ASAP.

Thanks & Regards,
Sushree Kata

my name is rajinder kumar 92 rupee deducted in my account i call customer care not confirm right reason i talk dharmender vibhishan and raj dharmender told me you call isd no but not confirm isd no 2nd time talk vibhishan told me you activeted vodaphone service but not confirm which service my mobile no is [protected] raj told me isd call but not confirm isd no i check dail no 5052424 last call duration 15 second dharmender asked i am talking 900 second both customer care member talk very rudally pls action dharmender raj and vibhishan and return my 92 rupee in my account please reply quickly
my emailid [protected]@gmail.com

Most irresponsible Service
[protected][protected]
Dear Manager

Customer Care



I have requested to discontinue this number in Aug-09, because we shifted outside India and since when not using this number, when I requested your customer supprt executive he told me that this number either will converted in to pre-paid number and there will be no-charges or closed parmanentely.



However this number neither converted into prepaid nor its disconnected, and I am getting regular bill every month without using it. Still I filled the bill in Aug, Sep and Oct and have sent various reminders to close this connection, but no action has been taken so far.



Therefore request you to pls check my previous 6 months account statement where i have filled all the dues, and then close my account pls with immediate effect.



Thanks for your support.



with best regards


Narendra kumar sharma



FLAT NO-150 PLOT NO-4



SECTOR-7 HARSUKH APPARTMENT



DWARKA



New Delhi 110045


Relationship number 1.17467622

sir/madam, i am santosh mahapatra my mobile no-[protected] last to day i cal customer care minimum 7 to 8 times but i can't got any positive response from there side about my complain i am using last 1year in yr services in south, i happpy with vodafone service in south. but i am get this no newly in chandigarh, Behlana, but this is the worst services i m very much annoyed im not getting any colour id every call disconnected with in one minute i m very mental harrashed by customer care guys they are asking one thing repeatedly . pls suggest me as soon as possible naither i wiil complaint in consumer court because i recharged 800 rs with in weak .

costumer service is worst

I had been disconnected by saying that I had given an wrong address after a weak when I went to the office the attainder just talked like hell just in the way as rouge. And this is not the first time when am staying in Mumbai and I gave the address of Mumbai how can it change to Punjab and as so haw can the outlet give me sim card as there strict rules not to give sim to other state people..
Coustmer care at Vsahi
go to hell dogee

my friend entered wrong pin no of sim. so sim is locked it shows to enter puk no.
so what is my puk no.Or help to re open the sim.ASAP
My vodaphone no: [protected]

Dear Sir,


This is my second reguest. My number is [protected]. I re-charged with Rs.100/- I got only Rs. 65.00. I don’t understand every day my account has been deducted without any outgoing calls. This phone is used for only incoming calls. Please correct it whatever the problem and please stop deduction
without any outgoing calls. Please do

DEAR.
SIR YOU HAVE INTRODUCED A PLAIN THAT ONE RUPEE WILL BE DEDUCT WITH EVERY RECHARGE AND THOUGH YOU ARE GIVING 10 SMS . WHY FOR EVERY ONE THOSE WHO WANTS GIVE THEM. WHY TO OTHER. I DONT WANT THIS SERVICE.YOU ARE MAKING US FOOL BY GIVING TEN SMS IN ONE RUPEE . I DONT WANT YOUR TEN SMS THEN WHY MY MONEY IS DEDUCT .I DONT WANT THIS SERVICE

Hello sir My Name is Hansraj Mulchandani & My No. is [protected] I alredy submited my formalty on 23 feb.2010 but my no. is not started till now... Plz reply me fast because I am a bussiness man & i getting so many problams.. plz.. I requsting you plz do fast & reply me... Thanking You...

Manager conusmer services
vodafone
up (W)
I am regular vodafone customer my problem is with one vodafone customer who is making absurd messages using vodafone network with his/her phone no[protected] daily/repeadly inspite of warning messages given on this number from our other mobile.

please look in to matter.
thanking you
pcs

Sir,
I am Sanjay so Sh. Ajay Kumar residence of #1993, Rajpura Town, Distt. Patiala, Punjab. Holder of vodafone mobile noumbers...
1]--[protected]
2]--[protected]
Sir, when i bought the first noumber then they told me that i will have to bought one more vodafone nouber if i want to change my postpaid plan to change into prepaid plan, now i want to change my first noumber into prepaid but they are refusing to do so, and asking me to buy one more, as i already have two noumbers and i dont want to buy one more, but i want my noumber [protected], postpaid to prepaid then why your company refusing to do so, i have given my above nouber to all of my contects and in many resume...please understand my problem and alow me to change my number postpaid to prepaid...
many of my frinds also have vodafone connection, , , if your services are as much irresponsible then i will discontinue my number and also told to my friend to widraw your number...
Sir,
In the modern age of comption how your company can be as much irresponsible that your coustmers are suffring to much burden with you, why not your company stop buisness in all over india...dont feel bad, i am tense thats why i am saying this all...i am also sending this email to Manger of Punjab.
Hope you will solve my problem.

Sir,
I am Sanjay so Sh. Ajay Kumar residence of #1993, Rajpura Town, Distt. Patiala, Punjab. Holder of vodafone mobile noumbers...
1]--[protected]
2]--[protected]
Sir, when i bought the first noumber then they told me that i will have to bought one more vodafone nouber if i want to change my postpaid plan to change into prepaid plan, now i want to change my first noumber into prepaid but they are refusing to do so, and asking me to buy one more, as i already have two noumbers and i dont want to buy one more, but i want my noumber [protected], postpaid to prepaid then why your company refusing to do so, i have given my above nouber to all of my contects and in many resume...please understand my problem and alow me to change my number postpaid to prepaid...
many of my frinds also have vodafone connection, , , if your services are as much irresponsible then i will discontinue my number and also told to my friend to widraw your number...
Sir,
In the modern age of comption how your company can be as much irresponsible that your coustmers are suffring to much burden with you, why not your company stop buisness in all over india...dont feel bad, i am tense thats why i am saying this all...i am also sending this email to Manger of Punjab.
Hope you will solve my problem.

Sir,
I am Sanjay so Sh. Ajay Kumar residence of #1993, Rajpura Town, Distt. Patiala, Punjab. Holder of vodafone mobile noumbers...
1]--[protected]
2]--[protected]
Sir, when i bought the first noumber then they told me that i will have to bought one more vodafone nouber if i want to change my postpaid plan to change into prepaid plan, now i want to change my first noumber into prepaid but they are refusing to do so, and asking me to buy one more, as i already have two noumbers and i dont want to buy one more, but i want my noumber [protected], postpaid to prepaid then why your company refusing to do so, i have given my above nouber to all of my contects and in many resume...please understand my problem and alow me to change my number postpaid to prepaid...
many of my frinds also have vodafone connection, , , if your services are as much irresponsible then i will discontinue my number and also told to my friend to widraw your number...
Sir,
In the modern age of comption how your company can be as much irresponsible that your coustmers are suffring to much burden with you, why not your company stop buisness in all over india...dont feel bad, i am tense thats why i am saying this all...i am also sending this email to Manger of Punjab. i am requsting at Rajpura your region office since last six months, thats why i stop the payment of my bill i am ready to pay my bill but sir first please solve my problem.
Hope you will solve my problem.

Vodafone — asking me to submit my documents in every six months. even though i already submitted them many times.

hello,
I am using vodafone sim from last two years. But in every six months message from vodafone center will come to me stating that i hve to submit my self attested documents other wise my service will be discontinued. Now in last 2 years i already submitted my documents 3 to 4 times even then they are not updating there data and continuously annoying me with there messages every now and then. Last 2 times i went to vodafone office near powai and submitted my documents, they confirmed me it wont happen again but still from last two days i am continuously getting the message from vodafone saying that i ve to submit my documents. Not even that when ever thy called me thy would say sm other name instead of mine and offering me new skims. every tym i had to ask thm to update thr data but only confirmation no action.
got to say vodafone customer care sucks.
mine no. [protected]

I am using vodafone from last 3-4 years. The only problem that I have faced so many times is auto activation of schemes like Caller Tune(CT) or Missed Call Service(MCS). Vodafone automatically activate these schemes on my number. It is badly irritating me, I thinking to quit Vodafone service. My number is [protected]

PLEASE GO THROUGH THE CONVERSATION BELOW TO SEE THE HAPPY TO HELP ATTITUDE OF VODAFONE AS I AM USING THIS NUMBER FORM THE LAST 12 YEARS NOW.

Delivery has failed to these recipients or distribution lists:
Wcomm.[protected]@vodafone.com
The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly.
Sent by Microsoft Exchange Server 2007


RESENDING...

--- On Fri, 28/5/10, aanis anwar <[protected]@yahoo.com> wrote:

From: aanis anwar <[protected]@yahoo.com>
Subject: Re: Change in the billing address of your Vodafone mobile number [protected] [REF:[protected]]
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 28 May, 2010, 11:17 AM

Hi,

In reff. to the below, i thank you for finally changing my billing address in Feb 2010 after so many reminders and visits to the Vodafone stores.
In February 2010 finally my billing address was changer when i continuously visited the Vodafone store in okhka phase II, for 3 consecutive days and as per the customer care executive the address was changed in records. As per my discussion with care executive and as per my records she was convinced with problem that i had faced from the last one year against which she gave my a bill reversal of Rs 300 in my next bill.

But the problem arises when i still was not receiving my bills at the new address from the next billing period. Due to non payment of my bills my outgoing calls were barred on 29 april 2010 for an outstanding of Rs. 2672. I had already started calling your customer care from my mobile number for not receiving of bills which are on record to which they had promised for the delivery of a duplicate bill in 7 working days.

Till 15 may 2010 when i still did not received my duplicate bill i visited your Vodafone store in sector 31 Faridabad to check the reason for not receiving the bills on time. They did not have any reason for the same and were avoiding the issue with dump faces instead they told me that the bill will reach me in couple of days more and till that time i should deposit the outstanding amount of Rs.1500 to activate my services which were barred from your end. I again had an optimistic approach to the same and deposited the said amount on there request thinking to have a good result later.

On 27 may 2010, yesterday, i received my current months bill which had a good surprise for me.
1. The bill reversal / waver for Rs.300 that was promised to me was not actually done.
2. Late payment charges for Rs.100 were again imposed on my account.
3. When my services had been barred on 29 April 2010 till 15 may 2010, i had been charged with the monthly charges for the entire month.

Looking at the above i am really in a state on shock and feel cheated from the last one year from your end.
I request you the last time to please look into the matter and sort it asap so that i can possibly continue to use your services.
would appreciate your prompt reply...

Thanks and Regards,
Aanis Anwar.




--- On Thu, 1/10/09, Vodafone Care <vodafonecare.[protected]@vodafone.com> wrote:

From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
Subject: Change in the billing address of your Vodafone mobile number [protected] [REF:[protected]]
To: [protected]@yahoo.com
Date: Thursday, 1 October, 2009, 10:37 AM


Dear Mr. Anwar,

Thank you for your email dated 26/09/09 regarding the change in the billing address of your Vodafone mobile number [protected].

We sincerely regret the delay in replying to your e-mail and the inconvenience caused to you.

We would like to inform you that as per our records, we have not received the address proof on your Vodafone number.

We do understand that you wish to change the billing address of your Vodafone mobile number and would like to inform you that we require your Address proof for the same. Hence, we request you to kindly send us a scanned copy of your Address proof so that we can change the billing address of your Vodafone mobile number. You can also fax us your Address proof at our fax number[protected] or[protected].

You can provide a copy of any of the documents mentioned below as your Address proof :
Ration Card
Passport
Driving License
Electricity or telephone bill of your address
Any document or communication issued by any authority of Central Government or local bodies showing your residential address
Assuring you with the best of our services at all times.

In case you need further assistance, please do call or email us. We?ll do our best to help you.

Happy to help,
Shweta Gursahani
Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91-[protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in



---- Original Message ----
From: [protected]@yahoo.com
Sent: 26-Sep-2009 14:25:45
To: vodafonecare.[protected]@vodafone.com
Subject: M.No: [protected]

Hi,

This is regarding the problem i am facing from vodafone essar mobile services since almost 6 months. My problem is that i had requested for my billing address change almost 6 months before for my two nos that i am holding which are [protected] and [protected].
On one of the nos [protected].the billing address had been changed then from the next billing cycle but for my primary no it has not been modified till date even after a number of reminders. I was told in July when i visited one of your stores in okhla II, to submit revised address documents for the new address as the previous documents have been misplaced by us. I again submitted the same the next day but till today my billing address has not been updated. Now today i again called your customer service and they are telling me to submit the change in add.proof again. I am not sure what is happening at your end but there is a lot of inexperience and non professional attitude in your staff.
Also if you will check my m.no details, i am using the same no since last nine years. From the last several months i am also being penalised for the late payment charges on my no for which the whole mistake is at your end as i don't receive the bill on time.
This is the last time i am trying to explain it to you and if you feel i am not justified for my sorrow please feel free to disconnect my no with immediate effect and collect the closing amount from me.

Thanks and Regards,
Aanis Anwar.

I agree useless compay Vodafone and no proper service I had experience on this

Thanks

R/SIR
I M D VODAFONE USER .MY MOB NO IS [protected], SIR I WANT CHANGE THIS CONECTION IN POSTPAID .SO MERE PAAS VODAFONE CARE S PHONE AAYA OR MUJHE 325 KA PLAN BATAYA JISKE LIYE MENE UNHE FAST TRACK RECIPT NO 2895 PAR CHARGE FEE 250/RS DIYE THE JO UNHONEMUJHE 1 UNACTIVATE SIM DI JISKA NO [protected] THA JO MERA PEHLA NO BHI THEFT HO CHUKA H OR YEH SIM BHI ACTIVATE NAHI HUI H SO NOW I M IN PROBLEM PLZ HELP ME MY CONT NO [protected] &MY ID [protected]@yahoo.com

Hi, my problem is similar. My name is Om Batra and residing in Mehrauli, I had four vodaphone connections, two postpaid and two prepaid for my family. But from last one month there is no network in our area. We are so fedup looking out for places where we can get network in our home. Please do something.

my mobile no.-[protected]
your vodafone service is very bad.and im very much harassed by ur service coz
d calls on care centre never connects and uselessly the amount is also been deducted and if this rubbish activity continues forth, then 1 of your this customer will be lacked from your list, and this 1 makes crores customers, and i strictly declared that i dont want ne msgs and calls from ya side then 2 it is happening. plz take action otherwise i'll take a new service of other brand.

thank u
your customer

The Manager,
Customer Service
Vodafone Essar Ltd

Dear Manager,
Please look into the details mentioned below for your fast action in the matter.
Wish to hear from you promptly and fast action at your end.
Thanking you,
Most unsatified Customer of Vodafone.
Yunus K Motiwala.
[protected]

VODAFONE ESSAR COMPANY
APPELLATE AUTHORITY
DEAR MS J. MUNDKUR

TODAY I VISITED VODAFONE GALARY FOR THE 6TH TIME SINCE JUNE 2010 AS I HAVE NOT RECEIVED THE GIFT WHICH I WAS SUPPOSED TO GET FROM VODAFONE.

FOR YOUR REFERENCE PLEASE REFER MY COMPLAIN #[protected] DT 16/10/2010,[protected] DT 12/10/2010 AND [protected] DT 02/10/2010.

EACH TIME I VISIT VODAFONE FOR THE COMPLAIN, I AM GIVEN A PROMISE THAT I WILL GET THE GIFT WITHIN NEXT 10 TO 12 DAYS.

CAN I PLEASE KNOW WHETHER I WILL GET THE GIFT OR NOT? SINCE I HAVE ALREADY VISTED FOR LAST MONTHS FOR THE FOLLOW-UPS, I CAN NOT WAIT EVEN FOR A WEEK NOW.

EXPECTING A POSITIVE AND FINAL REPLY FROM YOUR END IN WORDS. PLEASE ACKNOWLEDGE AND REPLY ME IMMEADIATELY.

THANKING YOU,

TRULY YOURS,
Yunus K Motiwala.
Mobile #[protected]

I JUST SPOKE NOW ON[protected] AND WAS SURPRISED TO KNOW THAT THIS FORWARDED EMAIL DID NOT REACHED YOU.

My vodafone number is [protected], vodafone india's number one cheating telecom service. Customer care executives don't know to speak proper english, if they dont know to reply means then immediately they will put the call in hold and never attends the call, so irritating, sometimes they say that they will transfer the call to their senior executives, but no one will attend the call even after waiting for more than 20 mins and the call gets automatically disconnected. No telecom service is so bad like vodafone in india. and i am going to post all of this customer care complaints in facebook, orkut, twitter etc.. Bcoz they have promised me and not resolved one of my complain yet..i am so much fed up..

Vodafone — Very irresponsible customer service

As per the message sent by vodafone service, I submitted my documents proof (passport xerox, driving license and company id proof ) to the vodafone store on[protected]monday) . The services are to be rectified with in 24hours. But 10 days passed away and my in coming and outing going calls are getting barred. When calling to customer care , various answers are said by various executives, which are irrelevant and also the calls are being disconnected without proper information.

i m lijo john from lonavla dist pune.according to urs i submit my new document by named Arun Pawar but not responce from vodafone service from last 20 days. i submit my document on date 4 oct 2010. my no is [protected].
i m not happy with vodafone service becouse of that i take dicission to close my Vodafone no & take new sim from different company i[censored] r unable to give us service

i m using vodafone Sim card, i m really disagree with their service. i was asking for my new prepaid Sim but give me postpaid connection which is still not working i complaint a lot of time but they r not really doing their work effectively i m suggesting to all not to by vodafone connection... the person who did fraud with me named Abhishek & MADAM JATINDERA

Dear sir,

my name is sandeep sharma. i have a prepaid vodafone no. ( [protected]) Yesterday my no. was permanently disabled it is because of mistake of another person his no. was ( [protected]) he was wrongly disabled my no. I dont want to disable this no. Please help me or please reactivate ny no. AS SOON AS POSSIBLE. i have talked to the customer care person he told me that i have to deposit an FIR in nearest Police Center and he also told me that i have to deposit my ID proof for this connection and 100 rs. Charges for Reactivation.
How is it possible that any other can Disable some no. With out Verification.

Plaese help me.

i need my no.

Thanks & Regards
Sandeep sharma
[protected]

IF SOME INFORMATION FOR ME PLEASE INFORM ME ON ABOVE NO.

AGAIN THANKS

I AM WAITING FOR U R RESPONSE

mai chhattis garh raigarh jile se 1 retailer hu kya yaha ka retailer yaha ke distributer se paresan hai na vo time bailence de pa raha hai nahi uske pass ladke hai ki jo tim se bit kare aur apke yaha se imployee jo bhi hai unka aj tak ata pata kuchh bhi nahi hai kaun unse phon pe bat karne par kahte hai ki kya kar sakta hu
distributer prakash communication bolta hai ki 1 hafte se bailence nahi aya hai to pls dhyan de aur bataye ki kaise kare yaha ke custemer aur ritailer pls jald nirday le

Dear sir

I am using vodafone no [protected] from last 5years. I have all ready submitted the documents 3 times. last time submitted in Rajajinagar (bhashyam circle) Bangalore vodafone shop on 27th october 2010
The problem is when i do the call voice recording is coming this is herritating me lot. also so many times are wasting I have all ready complaint to the customer care service more than 10 times. no response from them. Pls take the nessesery action. Other wise I will change the sim and use other network connection

Regards
Ganesh

sir,
my number is [protected],
my number has no outgoing calls only received sms & incomming calls,
i hav already submitted my proofs 3 times but my number has no out going calls
this problem has faces in minimum 45 days plz to solve this problem sir

thank q

Hi, my number is [protected], my calls being barred all of suddenly i don't know why, when i call the customer care they say the request had been registered in Vodafone store at Perambur, i did give a request to cancel my number one month before that too only in customer care line and later due to some unavoidable reason i had to re-activate to cancel that request, however i did not give any recently in any Vodafone store and i don't understand how the request got filled and even if it is someone filled by mistake don't anyone bother to call the customer and know why they want to cancel the connection after using the network for more than one year, thats stupid, if they did called me then this issue would have never happened, when i called the customer care to activate my number immediately the agent said that it can't be done immediately and I've asked him to transfer the line to the supervisor and while talking to him all i said was "All i want you guys to do is to activate activate my damn number immediately ", then the Supervisor goes like "Sir, as u using profanity i have to disconnect the call and just hung-up the call", I don't understand in which language the word "damn" is being considered as profanity, even a month before i was being charged Rs.800 for using mobile Internet, i have used not even 1GB, i think it had just used around 800MB, it is damn high charge when Airtel offers plan for 2GB usage @ just Rs.99 and Videocon has plans for Rs.99 unlimited usage of Internet, why are we getting abused by Vodafone, just because we are their customers, hope Vodafone changes its attitude towards their customers or at-least future holds a lesson for them. I'm just waiting for Nov 25th, 2010 for Network provider change service to be effective without changing the numbers, as soon that service is made available I'm going to change my number, i regret even wasting my time in making this complaint to a company which never listens.

i, sri surajit dhar, residing at sodepur, kolkata-110, submitted on 12/11/2010 as per DOT instruction at Barrackpore vodaphone store under great eastern...but my line is not activated till date...incoming ok. but outgoing not...please solve this...

im no hepy with maY FOR May bill ec no com no iet in may adres can pls send may bill in may adres thanks anna

Dr.ABHISHEK KASANA
PH. NO. [protected],[protected]Fwd: Not satisfied by the reply(DOCKET No.[protected]CELLNO.[protected]
abhishek kasana to gurpreet.nodal, rajesh_sharma


RESPECTED SIR
AM NOT GETTING PROPER FEED BACK.EARLIER ALSO HAVE MAILED REGARDING SAME PROBLEM,BUT ALL IN VAIN.AS MENTION BELOW I HAVE GOT A MAIL FROM Ms.NEHA SHARMA ON 8TH JAN,STATING MY TARRIF PLAN AS MENTION BELOW
Talk 399 Vodafone Super Plan



Monthly Rental 399

Call charges
Vodafone to Vodafone 60p
Vodafone to Other 60p
STD Vodafone to Vodafone 1
STD Vodafone to Other 2
SMS charges (local + national) 60p
Free Add Ons
1000 V2V local mins
1000 V2V STD mins
1000 V2V local SMS

, AND AM HAVING A HARD COPY OF SAME IN MY INBOX.BUT IN MY MONTHLY BILL AM GETTING CHARGED EXTRA.TRIED TO DISCUSS THE SAME PROBLEB WITH CUSTOMER CARE NO. BUT OF NO USE(EVEN THOSE PERSON DONT KNOW CLEAR STATUS OF MY ACCOUNT AND TARRIF. , ALSO THROUGH VARIOUS MAILS TO [protected]@vodafone.com, but of no use.In case you need the copy of previous mail with the reply o[censored]r customer care person-THEN I LL FORWARD YOU THE SAME.IN WHICH THEY HAVE MENTION ME THE PLAN ,TARRIF AND CHARGES.AS I HAVE SAVED A HARD COPY OF THE SAME IN MY INBOX.
FINALLY I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE MATTER AND DO THE NEED FUL.

REGARDS
Dr.ABHISHEK KASANA
[protected]

Sir,

An amount @ Rs. 199/- for October and November 2007 has been deducted forcefully from my prepaid account of Vodafone No. [protected]. I approached two times to the Vodafone stores at Vikas Marg, New Delhi. on dt. 01.12.2007 and 19.01.08 regarding above complaint.

I came to know that the said amount is deducted for activation of internet on phone. I hereby specify that I never made a request to activate the internet and not used any time even it was activated. The Executive in Vodafone store on 01.12.07 assured me that she has sent an email to the concerned department and the money will be re-credited in my account within one week. But it is regretted to say that the assurance has not been fulfilled . I further approach the same Vodafone store on 19.01.08 and on the enquiry the assistant said to me that she is not capable to do the needful.

Hence I request to you that an amount of Rs. 398/- my kindly be recredited to my account.
Thanking you,

Yours faithfully
Suresh Kumar sharma.

hi,
Vodaphone
My name is Priyanka And i want my monthly mobile bill Please send the soft copy in my email id .

Please kindly do that and my email id is. [protected]@yahoo.co.in.

Thanking you
Priyanka

Hi my phone no is [protected].i deposited my vodafone bill twice.Ist is on 27th march 2008 and the amount is 525 rs and 2nd is on 3rd April 2008 and the amount is 500 Rs.but i didnt receive any of the msg after depositing my two bills till today.plz look into this matter n revert me back.thanx.

Dear Sir/madam,
I taken a Pre-paid card on 12th April 2008 from SAMAR Communication, B-66 PVK, Palam Vihar, Gurgaon (haryana).I submitted my driving lisence as ID proof on 12 April 2008.But from that date to till they not submitted my document due to that my out going is dis-connected.when i got massege on my phone from your side I told that person from samar communication pls submit my document but they told me u don’t wary we are submitted your document & also they told, by default they send a massege to every one, so I request you to take a enquiry about that & pls solve my problem because my out-going as well as my caller ID also dis-connected from last 5 days

Dear Sir/madam,
My mobile no-[protected].I taken a Pre-paid card on 12th April 2008 from SAMAR Communication, B-66 PVK, Palam Vihar, Gurgaon (haryana).I submitted my driving lisence as ID proof on 12 April 2008.But from that date to till they not submitted my document due to that my out going is dis-connected.when i got massege on my phone from your side I told that person from samar communication pls submit my document but they told me u don’t wary we are submitted your document & also they told, by default they send a massege to every one, so I request you to take a enquiry about that & pls solve my problem because my out-going as well as my caller ID also dis-connected from last 5 days

hi i m rohit nd for the past four months i was in roaming. so for the convenience i opted the talk 299 roam.Now again i m in my home network and i want my old talk plan back i.e talk 298 advance. please change my talk plan or atleast give me a call for details.
i m trying customer care very much but nothing is happening.
my number is [protected]

your service is so bad in my sight.if the no.is buy any person it definitely block after some time and not started till th validity is over.i am disaggry with your service.i advise to shut your company down and sleep at home in calm. and

hi customer care
my name is raja mobile no is [protected]

i have one problem actually saturday[protected] i had purchased one word calling card rupees of 550 then i send to sms wcc create 12 digit no to 111.then i received one sms (thankyou for u request on pin less dial service for calling card.we willget back on the status on your request in the next 30 minutes) after that when i call to stdnumber then i got one voice message message is u card bloked for moment .

but when i checked my balance .balance will showing ( u bal is 489 rupees)

problem is i can't call to any std no

i was traying to toll free no but not bikking

pls help me it urgent

i am waiting for u replay

thaking you
raja

customer care,
I got an email saying by the name of vodafone that i won a lottery of 200000 GBP from vodafone online sweepstake promo.In the email it was given that the winning amount cheque is posted to a courier company naming Overseas courier department .IS it true that you had sponsored some online lottery? If it is a spam than please try to catch them.If this type of thing continues than the trust of vodafone from the mind of the people will be finished.
According to the email i received the prson whom i had to contact was.

OVERSEAS COURIER SERVICE LTD
NAME:MR KELVIN BODE(Dispatch Officer)
EMAIL: [protected]@administrativos.com
TEL : [protected]
Please email me urgent

TO,
CUSTOMER CARE
VODAFONE

DEAR SIR,

I ABHAY KUMAR TRIPATHI HAVING VODAFONE MOBILE NO.[protected]

YESTERDAY YOU HAVE DEDUCT RS.50/- FROM MY PREPAID ACCOUNT

WE DO'T HAVE ACTIVATE YOUR ANY OFFER.

PLEASE CHECK IT AT YOUR END AND REPLY ME BY MAIL

THANKS
A.K. TRIPATHI

Hi All



I have send an email to u people earlier too but i hasnt recieved any reply on the same from ur end after it almost 3-4 months have been passed and i also spk to customer care executives, it is my humble request u people to waived of the charges which u have levived on me in my Feb Bill as i have got on message from you that if any sunday in the month of Feb i make any call to Hutch to Hutch then there will be no charges and almost 200 minutes will be free on every sunday during the monht of Feb 2008



It is my humble request to u people pls waive of these charges as i have did the same thing after recieving the message, i[censored] people will not waive off these charges so i am liable to go to TRAI and also liable to file a case against u people in Consumer Court.Pls see me record that neither i ignored any pmt and nor any late payment fee has been charged to me earlier.pls waive of the late payment charges and the charges u levived on me for the calls.



I need an attention from ur side otherwise i will go to court and as well as Trai, I have also saved that very message in which you have send us communication regarding the same



An early response in this regard will be highly appericiated



Thanks & Regards

Gaurav Jain

+[protected]

I am susruth. My mobile no [protected]. So many custemer care persons tell wrong statements about SMS offers. That is the reason for our time is waste. Convience manner is impartent as well as accuracy is much more impartent. I am reacharge august 8th at 9am with 49 rupees for 2pice SMS offer but still not activated. In this subject My request no[protected],[protected],[protected],[protected], comliant no[protected], 79634442. How much time you require to full fil this activation. Respond quickly sir.

Please activate quickly SMS offer to [protected]. I am reacharge augest 8th at 9am with 49 rs for 2pice per 1 SMS

messege send me clear information about 49 rs SMS offer and FSMS offer to my no [protected]. still now so many sims changed for this SMS offer. Respond quickle andaccuretly.

please give me complate massege free on internet.
ok, sir, this number is my best friend but usable to me,
and my friend name are kaushal m darji.
And thi is his number .
+91 [protected]

sir /madam
my mobile no is [protected] is new no meaine apna old no change kar ke naya vodaphone ka new no by kiya jo ki post paid hai ? but vodhaphone centar walon ne muje no provide kiya aur bola ki kal tak chal jaya ga, magar abhi tak nahi chala kuch time ke liya chala magar phir band kar diya, yeh kya mazak hai phele app ke bolne se no chage kare aurr badd meain app ke pichee pichee ghumme hum pagal hai kya yarr?
plz abhi mera no on karo?
thanks $regards
aditya my 2nd no is [protected]

My vodafone no. is [protected].I normally receive the bills very late.This time also bill is not received.Ihad received reminder on my phone and i made the payment of Rs.650/today.you are requested to forward the bill on my e-mail.
Thanks
onkar singh tyagi

Respected HR,


Myself KrishanKumar completed MBA from Rajasthan Vidyapeeth University. In 2000 with specialization in Marketing.

I'm working as a S.E (Team Leader) with "Reliance Communication" since Nov. 2006 to till date . Provide the Telephone and Broadband services to the SME & Commercial segment, handling a DSA of Reliance Broadband



I am Enthusiastic, Self Motivated, Team management skills, Ability to perform best and have zeal to excel my self in the field of marketing & sales.



I am offering my candidature for the above mentioned post at your esteem organization.



Looking forward for your positive reply.



Thanking you

Enclose: -RESUME- (word format)

Best Regards,
KrishanKumar

[protected]

Re: Complaint against Wrongly deduction of Rs. 30/- & RS. 15/- (total Rs. 45/-)
On 5th January 2009 from my Mobile no. [protected] having balance amount
of Rs. 90.93 on your own accord violating consumer’s right.


Pl note that on 5th January 2009 at about 11: 55 A.M. I got a call from Vodafone and when I received the call, I heard a recorded message that Caller tune has been activated. Thereafter, it has been communicated through message that Rs. 30 and Rs. 15 were deducted for Caller tune & selection of song. As it was a recorded message, I did not get any chance to oppose against such unauthorized deduction of Rs.45/- from the Vodafone authority by the way of one way communication.
I do hereby strongly protest for such unauthorized deduction of Rs. 45/- from your end and request you to make necessary arrangement to refund of Rs. 45/- immediately in my current mobile A/C to make a harmonious relation with consumer. I am a MBA student, it is expected that students may not be harassed unnecessary from a renowned Company like you. Soliciting your favourable action for the same.
a line of confirmation for the same is requested.

SARMISTHA DATTA, M. no. [protected]
Customer

enter password not open

Dear Sir / Madam,

I have using of Vodafone sim super network and grait service. I want to caller tune Code film name is SATYAMEV JAYATE and song : - dil mein ho tum aankhon mein tum bolo tumhe kaise chaahoon. Last one month sirching this song code but other song actived so Please help me and gives the raight code.

Plesae do the needful.

Regards/Thanx
Prakash M Datania

Hi,

Yes very true . Actually it did not work for me at all. please read the complaint that I sent to Vodafone.

AFTER WAITING FOR 5 DAYS ALSO. THEY DID NOT REPAY ME. THEY LITERALLY ROBBED MY POCKET.

Hello,

I did online recharge using your http://www.vodafone.in/Pages/index.aspx site to [protected] ...I have selected Karnataka (which is correct) and YES BANK. I chose 201 rupees full talk time 30 day validity option. I filled up the information, it redirected to YES BANK I filled up my customer ID and Password. I typed 201, clicked the only option, I got password SMS to my another number ([protected]) tagged with YES BANK account, I typed the password, did the transaction to Vodafone BILLDESK. I recieved confimation page with confirmation number (54508). My cell is not yet recharged. I rechecked by filling confirmation number and my cell number in vodafone site. It said id is invalid, even I called your cutomer care(111) 6 times. First agent told me to wait for 1 hour, 2 agent told me to wait for 24 hours, 3rd agent told me to half an hour to recheck it. 4th agent told me to wait for 2 hours that an update is going on, 5th agent told me to wait again, and told if recharge not done then ur money ll be taken back to my YES BANK account.

WHAT THE HELL IS GOING ON TO REACHARGE JUST 201 rupees.

EITHER VODAFONE OR YES-BANK ONLINE THINGS ARE NOT WORKING WELL

I am attaching the print screen of the things done and my YES BANK summary

please check them also...


AMOUNT HAS BEEN DEDUCTED FROM MY ACCOUNT--CHECK FOR YOURSELF..


CAN ANYBODY TELL ME WHATS GOING ON..WHY IS IT TAKING TOO LONG...I KNOW "TECHNICAL PROBLEMS" IS YOUR COMMON ANSWER..IN DECADES WHEN YOU ARE GOING TO FIX THEM...

AJITKUMAR R HAJARE
[protected]

my vodafone number is [protected].after payment my outgoigcalls were barred for two days if this is not solved today iissue will be informed to customer grievience cell.when called customer care it was told that it is server problem and it will be solved with in two hours, but it is not done.
my request 02.05.2009has been processed and not solved.
with regards
santhosh sivakumar.s
reply to my mail i.d
[protected]@rediffmail.com

i am proud to me that i am participate in the vodafone overcome from this recassion period
i am giving to vodafone fake bill money which was not chargable to me
and i cant make these massage never any time
but nobody costemer care executive to resolve this issue
u are charged me on every bill for fake sms of 2 to 10 rupees
vodafone is fake bill maker i hate this company

my vodafone no. [protected]

Rajesh Ghildiyal
[protected]

hi,
I am Anil kumar my number is [protected]. my number is deactivated without any reasons. i called customer care they are saying that your number is permanently deactivated and take another number.
they are saying that we have no permission to activate this number. can you check this please. i had given number for officials..
thanks,
Anil

prepaid my vodafone no.is [protected] outgoing calls not going incoming calls not coinmg

i chaing amount *111# invalid subscriber please call customer care.

i gevan id proof : voter id card and photo customer care in punjagutta

t&r,

ashok.s

Dear Sir/Madam,

I Yash Pal Arora was taken a Advance Corporate Post Paid connection ([protected]) from my previous Co Dabur India Ltd (15days back). Verfication of Home address (bill must be come at my home as stated by me) & Office address was done by ur represntative. 3 to 4days back, again Office Verrification was done & on that moment i was left Dabur & joined Hindustan Times which is cleared stated by me to ur represntative.

I can't understand even...

> Payment will be made by me not by the co (Dabur)
(Home Verfication is done)
> Advance Rental is already paid for one year.

then why connection will be discontinue without giving any perior information which creates a lot of problem for me.

Waiting for ur postive response.

Regards,
Yash Arora
[protected]

I want to caller tune Code film name is SATYAMEV JAYATE and song : - dil mein ho tum aankhon mein tum bolo tumhe kaise chaahoon.

http://www.edhardy-zone.com/Ed-Hardy-T-Shirts-.html
http://www.edhardy-zone.com/Ed-Hardy-T-Shirts-/Ed-Hardy-Men-T-shirts.html
http://www.edhardy-zone.com/Ed-Hardy-T-Shirts-/Ed-Hardy-Women-T-shirts.html
http://www.edhardy-zone.com/Ed-Hardy-T-Shirts-/Ed-Hardy-Men-Short-Sleeve-Polo.ht...⇄
http://www.edhardy-zone.com/

sir,

iam alex from chennai i have been victimized by the fake group that they lured me by telling that i ahve won 3000, 000 pounds and he is still in contact with me no [protected].so i want the details of this no .please forward me, iam waiting for you if you do so we can surely trap them ..with your information only iam going to file a case on them ..please help me out.

I rajesh kumar my mo. no [protected] is not working from dated 15/08/09 to today and i complant with castomar care said your no is opend after four hours bot not working at this time i fasing the problam last 2 days please resolved this problem please do the open my no urgently.

wcc card rs.299/- — non fulfillment of offer.

Wcc 299 Sr.no.[protected] for mb no-[protected]
To,
The Manager,
Vodaphone.
Sub: complaint regarding non fulfillment of wcc offer.
Distributor Name:Arihant Agency. (kalyan)
On 22nd September 2009, purchased wcc card from salesman MR.Prabhakar belongs to Arihant Agency, kalyan of Rs.299/-mrp(Talk time of Rs.245/-). And activated on the same date, which we have received message about activation of our wcc card. Before activation we have confirmed from vodaphone cc that the rate will be 6.99/- per minute for UAE. But to our surprise after calling for three minute we got the msg about our low balance ie rs.5.40.
We have forwarded our complaint to various representative names Mr.shanbag Mb:[protected]/ Mr.Ravi [protected] but till date no reply received.
We once again request the concern authority to look into the matter as this will definitely tarnish vodaphone repo.
Hoping early action.
Best regds……Shakti tours and travels. Kalyan.

Hi

This is Harish Sharma, working in Dainik Jagran Delhi Office, Actualy i belong from Near of Palwal (Haryana). i saw the ad in newspaper regarding Vodaphone Tower.

I called that No. is [protected] Mrs Jyoti, Which is told me Vodaphone Tower division. but she told me that you have to diposit in our account 5000/- and that slip will come with you in our officeand also she told me our agreement will be 8 Lacs in Advance & 25000/- Per Month will give us.

after discussion with her and give the Address at.
1/4, Booking department, New Radha Krishan Mandir, Sec-11, CHANDIGARH

Don't have any office in Delhi, Is it Right,

WAITING YOU REPLY ASAP
Pls reply me at : Harish.[protected]@gmail.com


Rgs
Harish Sharma
[protected]

Hi

This is Harish Sharma, working in Dainik Jagran Delhi Office, Actualy i belong from Near of Palwal (Haryana). i saw the ad in newspaper regarding Vodaphone Tower.

I called that No. is [protected] Mrs Jyoti, Which is told me Vodaphone Tower division. but she told me that you have to diposit in our account 5000/- and that slip will come with you in our officeand also she told me our agreement will be 8 Lacs in Advance & 25000/- Per Month will give us.

after discussion with her and give the Address at.
1/4, Booking department, New Radha Krishan Mandir, Sec-11, CHANDIGARH

Don't have any office in Delhi, Is it Right,

WAITING YOU REPLY ASAP
pls reply me on my Id: harish.[protected]@gmail.com

Rgs
Harish Sharma
[protected]

HI SIR
I am calling to saudi arebia 3 time no [protected] but not cunnect AND charges diduct rs 33 i cintect to customer care & they ask your mack a call cumplit but they call not start not connect msg and drop ball diduct after that calling date 14 to 21 nov 2009 please refund.
i call on customer care soon wene balance dedect but i am not setisfai and i told to tranfar call to sinior offecer but call discanect by offecer mr manish and secant offecer not told a name and call discanect by offecer i am fithful customer of vodafone i used last 5 years, ...in GUJRAT and MP my sim activet on JAN wene vodafone activet soon, ...then after i buy the vodafone sim so i want beck dedect balance and good repyly form you, ...my vodafone no is [protected]...

i have know my vodafone service, which service is closed and which number is [protected].

dear sir

my name vimal
sir i request to you. My new vodafone sim card not activate so i request to you Please activate sim (sim no[protected] & and repaly me by mail (vimalmodi.[protected]@rediffmail.com)

Dear officer,
I vikas yadav and my mbl no is [protected]. Today[protected] i was calling 2 times in ur customer care at 16:15 pm .My query was just to updated my cheque details in vadofane store which i already deposits in ur vadofone mini store at vaishali sector .But when i told your executive to updated that details on vadafone system ..They asking some security question which i told him like my address last payment mode and plan etc..but your first executive said that we are not do this and second executive said that ur security question will not be matched..So I requested to listen my call which is recorded in ur company then give me Answere..and when i saw him to talk transfer my call to your senior your second executive put my call on hold after 2 or 3 mins they disconnected my line ..So its a humble requested to you to solve this matter...And i suggest you to take serious action these 2 employee...
I am your approx 8 to 9 years old customer and if you give me this type of customer care service it is so difficult to retain my services with you.
Thanks
Vikas yadav
Mbl no [protected]

I informed you that my mobile is lost any where ? Please let me know my Sim [protected] locke propery and I want to new sim card .
so please give me knowledge of process.

Thanks,
Rishipal

Dear sir

my name Rishipal Singh
sir i request to you. My new vodafone sim card lost any where ?so i request to you Please deactivate sim (sim no-[protected]) & and repaly me by mail (accesscontrolsystem.[protected]@ge.com)

Please let me know process of new sim card.

Thanks,
Rishipal

dear vodafone, three months before i was using 3 post paid connection [protected], [protected], [protected]
and i need to migerate one number to prepaid the person who was in vodafone store in thiruvanmiyur(chennai), wrongly migrated the number which was used my me for the past 5 years([protected])and they told its not possible to come back to postpaid and i have to pay 500 rsif i willing to come to postpaid since the mistake is done by that person i told to migerate all the 3 numbers to prepaid so they asked to pay the unbilled bill since it was between the billing cycle i paid all the unbilled amount and they to i will get back the amount after the bill has generated but still now no responce no cheque, if i go to that store no responce pls do the needful to get back my money which has paid extra otherwise give me the prove of my bill, its very serious if it not going to be resolved...

My name is rajkumar i make a call to vodafone cus care many time to react my lost sim but no one give me proper solution.But M.R.srinivasan rotn pre give me the correct solution and he solved my problem.i make a call to cus care at 12:30pm on 25-oct-2010.M.R .srinivasan give me the correct solution thank you for the timely help to M.r.srinivasan and one small request 90% of cus care executive dont know the products of vodafone and many people dont konow to give cut and right solution to customers pls guide them the correct manner and for exact solution to the customer.Other wise many people would change the network.Thank you

All Vodafone customers are vexed with cheap advertisements. I too have the same problem. But I switched to AirTel especially for this purpose.

Even Airtel gives those ads instead of Cell Info...This is legally incorrect...spoke to cust care ...they said it is not possible to hide those ads...

this is true.Even i dint get any response from customer care on this

Since last few years I am a prepaid customer of your company. Presently It is a common feature to get disturbance from unwanted phone calls and messages during the whole day and night regularly. I have talked to your customer care operator regarding the issue and told them to stop this immediately. They replied me, to send a message "START DND" to the number 1901 for deactivation of the service.Though I sent the same message to the given number repeatedly but all the times the messages were either pending or failed. One thing I cannot understand that the service which I did not activate how should I responsible to make it deactivate. Hence I bring the matter to your notice and hope you will take the action so that such service should be stopped from your part after receiving any objection from any customer by your customer care operator.

hai dear cheellm

I twice complained with Vodafone MD Asim Ghosh about the cell info display problem. The customer care person who spoke to me says that so far no one has complained to them about this so far! Why don't you guys mail Asim Ghosh and let him and his company know that there are more like me who are really vexed in the manner that Vodafone is using it's cell info display for promoting it's own interests? Here is his email id. Asim.[protected]@vodafone.com

MY PHONE [protected] WAS SUSPENED WITHOUT INTIMATION AFTER ACEEPTING THE LAST PAYMENT. THE NUMBER WAS PAID ADVANCE RENTAL FRO 3 YEARS. NOW THE NUMBER IS ALLOTED TO OTHER PERSION. CUSTONER CARE EXECUTIVES TALK IN BITTER AND NON COOPERATIVE WAY, SPECIALLY. MR. SUSHANT. AM GOING TO FILE COMPLAINT TO COSNUMER FORUM FOR THIS.

I agree, even I did not see area name after turning on the cell info display, instead I saw some promotion message displayed. Question I have is, are these operators required to provide this info properly as per any regulation??? if not there nothing mcuh that I can do I guess???

I agree. The area information is very important for us. Instead of sending all unsolicited ads, please send area information.

Hi
I am Ashok from Bangalore. Here also we are facing the same problem. Customer care is not giving any proper answers and some times acting as if they didn't understand the problem

Area information is extremely important for me especially since I am dyslexic cannot find directions and often get lost in new areas. Please TURN ON AREA INFO.

Yes I Also Same Problem i Changing Mobile operator Any good network ...coming 20 onward...

pls tell me any good network ...

Pls stop immidiately Cell info display massges. Only show area name. Name : Yallappa Kokane Handset : gt-c3222. Mobile [protected] Mail yallappa.[protected]@yahoo.in. Matter urgent. Please stop service

Please arrange the duplicate bill copy

Since the bill was paid the customers copy has got from u r centre but has been misplaced Plz call me on my mobile no [protected] or send me my mobile details on my mobile . Thanking you

Sir
I have not yet received my bill for the month of December 09, despite several time request at your toll free number 111

pls send me vodafone sales service manager dtails. shirur , dist-pune (ghodnadi),MAHARASTRA contacts no & email id .

Hi,
I had downloaded two themes from VODAFone live. After that my balance is showing Negative 22.42.
due to that ,I had recharged my sim with Rs 111. but after recharging ,I didnt got any confirmation message, and when i am trying to call to my mob number from another mob, its saying temporarily disconnected, Please help me regarding this, and suggest me what i need to do for Making incoming and out going calls active in my mob?. My Mob number : [protected]
With thanks and Regards
JITHENDRAN

hello sir,

unfortunately by mistake i entered wrong pin code so my sim got rejected, but immediately i got new duplicate sim. what the problem is still the network is not activated, so please as soon as possible please activate my sim.


regards
purushothaman

Hi, I am advocate Tomar from Pune and I had swithced over to vodafone from Idea and took pre-paid contact no. [protected] in the month of Sep. 2007. Thereafter again I took another mobile pre-paid contact no. [protected] on 17th Dec. 2007after paying a handsum amount of Rs. 650/= by way of cash from the same dealer on the same date and delivered all the papers from whom I purchased earlier. Now to my surprise, my services are not activated till today and after speaking to customer care centre with Mr. Kadam on 26th Dec. 2007 in the morning and giving my earlier reference of my number, my services are not activated and this amounted to deficiency in service apart from cheating to innocent customers by resorting to malafide and restrictive trade policies and for this the company and its dealer both are responsible. Now I have decided to switch over to idea and to fight for justice against this company and its dealer by initiating proper and appropriate legal actions in due course of time at its own consequences.

Vodafone — unauthorised debit in the balance

On 23.07.2008 my mobile no. flashed a message that your caller tune is downloaded sucessfully and 17 rs deducted in my balance.and then after some time my balance is again deducted rs 30.Without being demanded this type of thing is being given. It can be said that the company is just stealing the credit balance from the account

give information about, i have one new sim card in which one scheme applied & i cannot use that so tell me it on mo.[protected] or on my id

i lost my mobile, so how i can take da contact information of all numbers.

I want to stop callertune for my NO [protected]. I don't know how it start. I try to stop by SMS, but I found sending fail. so please stop it base on this mail.

thank
Jayaram

Hi
I am karthi, this is my number. i need incoming outgoing call details and messages. i need very.pls do it as soon as possible.

Hi All,
I'm living in Bangalore and just i've called[protected] for customer compliant.Soon i've got a reply -- Not a valid number.
I dont know,what is the use of this number to publish in Website and all.
Also I never find this number from Vodafone site.It is very worst experience on Vodafone.

post paid Talk 2 All 444 Plan — No understand bill status

Phone no :[protected]
bill no:[protected]
bill period: 20.11.07 to 19.12 2007
my plan :talk 2 all 444 plan credit limit Rs 1175. oo

Dear sir,

I put postpaid connection....from the past 2 weeks i spoke very little but my bill will be raising automatically, I dont know why please check the bill and the minutes i talk. i put a Scheme of 444 Rs postpaid.I need a bill from the date of 28-12-07 to today can u please sent the bill to my mail id.Please check the request i gave the same.My friends also facing the same problem and the samething follows we plan to cut the postpaid connection.
The bill also Raising Automatically Please taken care.

My details,
The scheme i Put is 444 Rs postpaid connection.
Name:Yegavalli Gopal
Mobile No:[protected]
address:
c-170 pocket-VII,
kedra vihar,
sector-82,
Noida,UP.

Hi Vodafone,
I am using postpaid connection. My plan is (250+99). My no:[protected]. I request you to send my monthly bill statement to my email-id.
My Information:
Name : Sachin Jamkhandi
Email-ID : sachin.[protected]@hcl.in
No : [protected]

Postpaid Vodafone Customer — Wrong Caller Tune

Dear Sir,

I am a vofafone cutomer. I have received a call from vodafone customer care to assign a caller tune. The song which i have selectted was not assign. Kindly change my song.


Sumit Gupta
[protected]

Hi Vodafone,
I am using postpaid connection. My plan is (reliance 50). My no:[protected],[protected]. I request you to send my monthly bill statement to my email-id.
My Information:
Name : M.KANNAN
Email-ID : [protected]@yahoo.com
No : [protected],[protected]

I had set the caller tune yesterday, i even got the message saying that the caller tune is activated, but its not yet activated...

how long it is going to take to get activated ????

Hi Vodafone,
I am using postpaid connection. My plan is (reliance 50). My no:[protected]/[protected]. I request you to send my monthly bill statement to my email-id.
My Information:
Name : m kannan
Email-ID : [protected]@yahoo.com
No : [protected]

Hi my name is vinod and i m using vodafone 444 post paid plan. I request to u pls send my vodafone bill in my email-id.

salo vodafone ka onnection lete kyuon ho jo problem aati hai, aaj kal vodafone sabhi k saath aisa hi kar raha hai, ek to network ka koi theek nahi, aur upar se bina kahe caller tune set karke paise kaat lete hai hai, aur baad main kahte hai ki aap ne khud lagwaya hai .Iske chakkar men maine 2 numbers barbad kar diya, lekin in logo ko koi fark nahi padta.Isliye main muft men ek salah deta hoon, ki bina mobile ka rahana lekin vodafone ka number kabhi bhi bhool kar nahi kharidna.

Yours wellwisher
abc

i am using postpaid connection. i buy the sim 21.04.09 at rs.444 post paid plan. i submeet my id that day, but customer care sent sms want presently add. proof. other than 24.04.09 i submeet my prsently add. proof. till no active my sim card. when i billing on my purchase date or my sim activated date, i do no.

For last 5 months my caller tune is same(April fool lady voice), i havnt changed, but they are extra charging me this month once again fopr dowloading caller tune, i never did after fixing last one.
before that they were charging me every month 3 rupees extra for special SMS, which i have never sent. i am a very old user of hutch(vodafone), i dont know why the are doing so, please help me.

i m very happy with vodafone post paid plans...

I am Fully Satisfied with Vodafone Postpaid Connection.
I think every postpaid user should have Vodafone Postpaid
connection.

From: Sharvan Bansal
Sent: Tuesday, May 06, 2008 7:33 PM
To: 'vodafonecare.[protected]@vodafone.com'
Subject: request for closing the mobile no. [protected]

Date: 6th May 2008
To
The Manager
Vodafone Essar Mobile Services Limited
C -48, Okhla Industries Area,
Phase – II, New Delhi – 110 020


Sub: Request for closing the Mobile No. [protected]

Ref: Bill No. [protected]


Dear Sir,

Please refer to above captioned subject, in this regard I wish to inform you that I have taken a mobile connection with advance rental on July 2005 and paid a sum of Rs. 1, 499/- (Rupees One thousand Four Hundred Ninety Nine Only) as an advance rental for two years. After taken above connection I was regularly paying my all bills, after that somewhere in July 2007 I got a call from Vodafone that your advance plan has been expired and now would you like to continue with this plan or we are offering you the plan of 150 p.m. in which you will be providing 50 calls free. I had given my consent for the said plan. But after some time I got a SMS that “ your plan has been changed to 199 plan” when I checked with your customer care then they reply me that we had changed your plan on your request. But you can check my record that when I am not using even 150 plan then how can I agree for minimum Rs. 199 plan per month. After some time again I got a sms that “your plan has been changed to Rs. 250 per month” that time I was socked and I was really wondering that how these people are working, again I called to your customer care, as usual they confirm me that they had changed my plan after getting my mail, when I said that from which mail you have received a request, even that time I was personally visited to your Vodafone store near Gurdwara, Old Gurgaon, and I discussed with concern person in very details, for meeting to your people there I had to wait 2 hours, after listening me, firstly he tell me same thing that your plan has been changed two time on your request, when I told him for show me some evidence, then finally he convinced and told me that there was a mistake from our side and I am forwarding your case to a very highest level, and also told me that Mr. Bansal you don’t worry we will reverse your extra charges and whatever inconvenience you have taken, we are really sorry, I said ok dear, whatever actual outstanding, I am ready to pay. But after that I didn’t get any call from Vodafone except they are following up only of outstanding payment. Without getting my details they harass me for payments. Even though I was continuing be in touch with your customer care for my status that whether they have reversed the extra charges charged by them. During this period they have disconnected (one way) my telephone many time.

Day after yesterday I got a call from “Tis Hazari Court” and some advocate was saying that they are going to sue me for non payment of bills. Then again I was socked to see the system of Vodafone, the advocate was calling me just for petty amount without getting in detailed about my case, when I told him on what basis you are sending me legal notice, then he said he don’t have any idea about your case, when I told him in detailed then finally he also convinced and said me sorry and given me assurance that he is going to talk with some senior person in Vodafone on behalf of me. Now again my phone has disconnected by Vodafone.

Therefore finally I wish to close my connection with immediate effect. I really get harassed by Vodafone and wish to file a case in consumer court against Vodafone but due to time constraint I couldn’t do this. Therefore again my humble request you to please close my connection with immediate effect and give me a clearance for the same and also wish to request to Vodafone that instead of making money every time you team must know the definition of “Customer Care”. Only I know how I was cared by your people.

Thanks & Regards



Sharvan Kumar Bansal
Company Secretary
Jindal Stainless Steelway Limited
Plot No. 64, 2nd Floor,
Udyog Vihar, Phase – IV,
Gurgaon (Haryana) - 122 016
[protected] (Alternate number)

I have become very aware that it is time for destarnagan in the five chapels listed above. Each time I find myself chatting with an underbearer, I think that someone has perhaps looked upon a dork with hopes of having shaved a dolphin. This is completely unacceptable behaviour for me and I think that someone should certainly have a word or two with Frank about the time that the first six companies were formed near the eighth son’s last five backgrounds. When will the customer speak with the man? Why does he not digest a bit of hydrogen every time he is nearly sleeping behind the wardrobe’s celery and silk? I do not feel as if I could possible be closer to the cloud that has run underwear out of the place and back the first location where each billing was gravely content with its terminal. Thanks for all of the attention and sucklings over the last times.

Hi ! All miss I'm living in mumbai may name is jeevan sapra sub:chang surname spailing & monthly bill statment send to my email id I'am using vodafone postpad connection please check the my surname spailling sapra not (sopara) so chang my surname spailling & other request to send my monthly bill statement to my email id -www.[protected]@hotmail.com im very happy with vodafone my information [protected]/[protected] jeevan n sapra c/201, shah arcad sra.co- socity rani sati marg, malad - east, mumbai-400097

Dear Sir,

I want to see the summary of my Vodafone prepaid AC.
Pls proved me site the Vodafone bill summay in my giving mail ID.

To,
The Nodal officer,
Vodafone Essar Mobile Services Ltd.
Sub: Harassment by your executives.
Sir,
I Rani Seth had availed the facilities if Vodafone mobile connection no. [protected].
That I had been using a combo plan as provided by the company, and had been paying my dues on time.
That on 28/11/2007, while travelling in a public transport vehicle, my mobile phone was stolen that had the SIM Card containing connection no. [protected].
That I immediately went to the police station, having jurisdiction over the area where the theft took place, and lodged an FIR for the same.
That the same FIR has been registered with the Police Station, Tilak Marg, New Delhi.
That I went to the nearest outlet of Vodafone i.e. Ansal Plaza, New Delhi and provided a copy of FIR to the executive posted there and also requested to cancel the subscription of the mobile phone and issue me a new SIM Card.
That the same rquest was taken by him, but later it was found that no new SIM Card had been issued to me in the committed time and that the services to the stolen SIM card were also not withdrawn.
That I again went to the outlet and asked for an explanation, to which I was told that the services will be withdrawn shortly, and a new SIM Card was issued to me on the spot and was told that the same would be activated within 4 hours.
That I went to home and inserted the same SIM in my mobile, but even after 4 hours the service was not activated on the new SIM Card.
That on dialling the number the incoming call ring was going, but not on the new SIM card, which clearly shows that the service to the old/stolen SIM had not been withdrawn.
That I really got upset and again went to the outlet, scolded the executive for making false commitments and misguiding me. I on the spot broke the new SIM card and handed it over to the executive and asked the executive to let me know about any dues on the connection.
That an amount of Rs.132/- was outstanding, which was paid via cheque on the spot, but no receipt for the same was issued to me.
That I gave in writing a request to the executive to withdraw the services of the connection permanently, as I am no longer interested in continuing the services of the company.
That I was told the request had been forwarded to the head department and the same will be done within 2 days.
That after 2 days I received a parcel from your company, which contained a SIM Card, and the SIM Card was for connection no. [protected].
That I again went to the outlet cut the SIM Card into 2 pieces and gave it to the executive and handed another letter for cancellation of the subscription.
That again after 3 days I was sent another parcel by the company containing the SIM Card, and the very next day another parcel was sent to me with the SIM Card for connection no. [protected].
That both the SIM Cards were working, which really is shocking to know that a company like yours is misusing the SIM Card of a customer.
That I again went to the outlet and this time with the copy of the FIR in original and cut the SIM Card there. I also warned the executive if I am sent another SIM Card, then the matter would be reported to the Police, and appropriate legal action will be taken against the company.
That I am no longer being sent any SIM Card from the company, but now the company has started to send me bills for the same connection, whereas I has made payment via cheque, which has been either misplaced by you or you have not cleared the same as yet.
That I called the customer care centre and narrated the entire incident, but even they were unable to solve my complaint.
That I also sent an e-mail to the nodal officer, but I never received any reply for the same.
That this act of the company by, sending me inflated bills, for the services which I have not used, and demanding money for the same is illegal and unethical.
That I never expected a world class company to commit such acts.
That I want the charges to be reversed on my account and the same to be closed for good.
That I am not going to take the entire matter lightly, and if required i shall take the matter to TRAI, and highlight the same in media, and also will initiate necessary legal action against to the company, without any prejudice to my rights and contentions.
That the company has sent me a bill demanding an outstanding of Rs. 439.37/-, which I am not liable to pay and if any further demand for the same will be made by the company, then it will be termed an illegal act and for the same I will initiate necessary legal action.
Therefore you are requested to reverse the charges and to close the account for good as I am no longer interested in availing the services of your company.
That any other clarification which you need can be sent to me via e-mail so that the reply for the same would be given to you immediately.
I am also sending the scanned copy of the FIR and the bill sent to me by the company for your reference.
Thanking You
Rani Seth
[protected]

To,
The Nodal officer,
Vodafone Essar Mobile Services Ltd

Sir
My self Raman singh my mob. no. is [protected]. my complaint is that vodafone charged me access amount in my march bill. (Vodafone mobile connect) . when i talk to customer care executive he told me that you activate that service but i dont, and i m using nokia 1200 mobile phone . but when i called again customer care give me an refernece no is[protected] and[protected] . he said that we solve your problem but till date you dont give me any kinds of response and now vodafone deactivate my out going service without any intimation . your service is very bad you are not good service provider. and now i am going consumer forum against you

Raman singh
V.P.O Kherki Daula
Gurgaon

Hi,

i want to cancel of my post paid vodafone connection

Hello,
My vodafone no. is [protected], I left Bangalore on short notice to abroad so i could not get time to disconnect the connection.
So it is my kind request to u, please disconnect it, and let me know the result.

Hello Sir,

Actually I am totally fed up with your vodafone services in Bangalore so I just want to deactivate my post paid connection. My post paid no. is [protected]. Please close this connection ASAP and let me know when it's done. Actually I am moving abroad today for long time so not able to continue my vodafone post paid connection. Please do the needful as earliest it's possible.

Regards:
Sujay Kumar Jha

Dear Sir/Madam
My self Ajit post paid mobile no. [protected] from
Village-Machrolla
P.O.-Asadpur Nandnor
Distt.-Sonepat
Haryana
I am disagree with Vodaphone servece because i am not recieved my previous mobile bill .I am regulerly talking with custmer care
they commit me but they did not do anything.If this is continious
then please disclose my mobile no. and return me security.

Regards
Ajit

Dear Sir/Madam
My self Ajit post paid mobile no. [protected] from
Village-Machrolla
P.O.-Asadpur Nandnor
Distt.-Sonepat
Haryana
I am disagree with Vodaphone servece because i am not recieved my previous mobile bill .I am regulerly talking with custmer care
they commit me but they did not do anything.If this is continious
then please disclose my mobile no. and return me security.

Regards
Ajit

please send closing form of post paid connection my email id please send closing form same day.my mobile no is [protected]/[protected]

Dear Executive,

I have a vodafone postpaid connection, due to some reason i am relocating to Maharashtra.Is it possible for you to transfer my current connection to maharashtra?? I'll submit all necessary documents to continue the connection.OR if transfer of connection is not possible then i want to surrender my postpaid connection.so kindly do the needful.My no is [protected]

Hi,

I convert my vodafone pre-paid connection [protected] to postpaid connection last year in 2007. i put a Scheme of Rs.444, and i never get the bill statements to by venue. I just pay the bills whatever the customer care people sent me throuh sms's. And to my surprise withih 15 days of my bill payment of April month, i got another bill of Rs.4000/- through sms. My incoming services were barred after that and in a month outgoing was also barred. I lodged complaints so many times but no action was taken place till now.
Now i've removed the sim from 1st June. PLEASE CLOSE my connection for God Sake and send me the complete bill statement to my e-mail id.

Hi,

MY PHONE NO. IS [protected].JUST CLOSE MY CONNECTION FOR GOD SAKE AND SEND ME THE BILL ON MY E-MAIL.

Hi,

PLEASE CLOSE MY POST PAID CONNECTION [protected] FOR GOD SAKE, AND SEND THE BILL ON MY E-MAIL.

i want new phone in vodafone

i logged in to way2sms website and i sent one message to download one logo from way2sms but i didn't get the logo and also they deducted 3 rupees from my balance and i am using vodafone network .pl let me know why this happened means the problem is with the cell phone i am using or what? and i am posting this complaint here because i don't know who is the concerned person for this .

hello sir
im not talking to much but the bill is coming too much i want full printed bill (call list) to my home and also my email address otherwise ill disconnect it

I have submitted my documents for post paid connection, paid the charges and they had promised me that my number will be activated within 48 hours..but there was no respose from ur side..nor any intimation.its been more then week.i am fed up complaining to ur mobile stores.
so what shall i do next wher should i go and complain..
regards
santosh murmu

I am totally bugged up with the network and the service they offer.
Let me tell me the problems I face.
* When i get a call on make a call the call goes blank but the charges are reflected in my bill. Not only me all my friends have this complaint.
*Sent a keyword for changing my caller tune which was mentioned on the vodafone website. It said the keyword was wrong, rechecking it sent it again. But was not successful. I called up customer care twice they wanted me to try again after 2 hours as the server was down. Called them again as I could not make it and after stern talk I was said that song was had not been uploaded. I was charged 3 per sms for a wrong code.
* Customer care rep are short of resources and they are with limited knowledge lesser than the knowledge. They just puke out what is on the script.
*I receive a message thet my complaint was rectified. But the next call I encounter the same problem.

sir,
i am Shasi Kath Sharma my Mo. No. [protected] i am complaining this vodafone bills are comes timly without any logically and always they are sending extra charges billes after this there customere care nO. and there eployees are hidden no body are picking Phone.


sashi kanth sharma

ghf

I have taken new post paid connection on 16th July(Number -: [protected], SIM:- [protected] and Slip no:-29554 Submited to Mahesh ([protected] came from pots paid dept.) ).
I have made a call several times to vodafone to activate the number and register a request but got no response from Vodafone.

This is very bad experience with Vodafone and can not tolerate any more.

Kindly activate the number and confirm me on [protected].

Regards,
Akhilesh Dixit

please send my monthly vodafone bill to my E-Mail address

Hi Vodafone,
I am using postpaid connection. My plan is (175). My no:[protected]. I request you to send my monthly bill statement to my email-id.
My Information:
Name : Prince Kumar Luthra
Email-ID : [protected]@yahoo.co.in
No : [protected].

Hi Vodafone,
I am using postpaid connection. My plan is (175). My no:[protected]. I request you to send my monthly bill statement to my email-id.
My Information:
Name : Prince Kumar Luthra
Email-ID : [protected]@yahoo.co.in
No : [protected].

I want to deactivate my vodaphone postpaid connection due to some personal reasons. Kindly let me know how can i go ahead for the same..

Regards,
P.Prakash.

I feel Hutch was better than vodafone, Nowadays VODAFONE is charging so much for unnecessary reasons, they dont provide proper details too..I think they are planning to buy some more Hutch/Vodafone dogs too, or may need more funding to take care of that single dog till its death..but we are not dogs dont we/?????????so i have planned to disconnect connection only rather than being bankrupt, i would save that money for other social work atleast ...other than caring of dogs...

this is true that VODAFONE has been duping its customers every now and then. i have read all the complaints and agree in TOTALITY that false charges are often made like the customers said that callertune charges are made without prior intimation or most STRANGELY, without a REQUEST. and the charges that despite using so less, VODAFONE charges soaring bills are also true. POST PAID does not mean that we don't have to pay the vodafofe. the connection is the worst of its kind and is drawing the angst and hated from its customers. i am going to SUE the company and have already spoke to a high court lawyer regarding this...i have also spoken to a MEDIA friend of mine who assured me of prompt action...

vidafone cheats customers

hi vodafone
this is vishwajeet chaudhary applied to convert my prepaid no. to post paid connection and you committed me to activate my connection within 72 hours and this time is going to be over after 2 hours.
My details are--
my mob.no.-[protected]

hi i m raju my vodafone num is [protected] please send my vodafone bill to my email only

hi

am praveena and my vodafone num is [protected], please activate my online account and sent the new password thru my mail, since am not able to reach u guys thru mail or phone

mail id = vodafonecare.[protected]@vodafone.co.in, sent humpty mails and no response

the customee care num[protected], which is a 24/7 num and comin as invalid

am not satisfied with the services, kindly do the needful

"activate my online account and sent the new password thru my mail, since am not able to reach u guys thru mail or phone"

hello sir,
actually on 26th of dec. some snachers snached my rupees, ring and mobile phone no.
[protected], it is a postpaid connection i will pay the bill irequest you to please close or
cancel the number asap.they bitten me very much and i was not in the condition to tell you
and pay the bill so please close this connection so that they cant misuse the no.


Bhaskar Talish

desconect for my postpead mobile

My name is sarika khobrekar. my mobile no. is [protected]. i want to close my vodafone postpaid connection. so pls help me.
thanks.

Hello Sir,

My vodafone no. [protected].
I want Statement of bill for the month of March-2009.
My Email (Address) : [protected]@yahoo.in


Thankyou.

Hi Vodafone,
I am using postpaid connection. My plan is 325. My no:[protected]. I request you to send my monthly bill statement to my email-id.

Vodafone Postpaid Mobile Connection — SMS to special nos. have no alerts advising to be chargeable.

I've just had my new post-paid connection thru Vodafone. While flicking thru Vodafone's menu options I might have accidently selected options that provided special services. In my first bill I was charged for these SMSs to some special nos. My grievance is that Vodafone have put these options in connivance, so that normal users fall into their trap and get charged for these services without having the intention to. Moreover these options dont even warn the users of being chargeable services, so that they could back off before falling ino the trap. Please advise, dont the users have a right to know before being charged that they're actually opting for a chargeable service. Do let me know if you need more information to proceed. Thanks and regards, Sunil.

Dear Sir,

My Mobile no is [protected].
I got a bill for 736 Rs and wanted to pay Rs 800.on 28.08 2009 time 14.41:51
This was at the Vodafone store Pimpri - Stores in front of Jai Hind College stores
Transaction Id APP-1-[protected]
I had put in Rs 500 one note + 3 Rs 100 notes .Only the three 100 Rs notes were accounted for and Rs 500 note one number was not accounted. I reported immediately to the person there by name Mr Kaustubh.
He said sometimes the system takes it later and did not give any cognition to my request. I did produce a witness who was the next person who saw that I had put Rs 500. The watchman Mr Ram also was a witness. I had an urgent meeting and hence had to leave when Mr Kaustubh told me to come the next day. I told him that if I come the next day I shall have no witnesses.
I went to the stores today around 11.15 am. They gave me token number and told me to sit for my turn to come. This turn came after 45 mins.

After my turn Mr Kaustubh had no say.On lady ( I Dont remember her name - may be Anita told me that the Bank people come at 12.30 and they count the money and if there is excess money of Rs 500 she shall see to it that it is paid.

I moved out. I am retired VP -Mfg from Mahindras and never saw such a condition earlier.

Till now there is no message from your end and I fee because of the machine or system or no help at that area and because of the long queues you have to wait the CUstomers are put to problems.
I dont know if they have resolved the issue.

Does it mean that Rs 500 have gone????

Please investigate this matter seriously and let me know what should be done.
As it is the tarriff is high in comarison to Tata's and I shall be forced to stop the connection and change over if the same type of customer relations are maintained.

Regards



P R TRIVEDI
[protected]

Hi,
I want a list of caller tunes for Rani sati dadi aarti . Pls send me a list on [protected] at the earliest

Hi,
My vodafone postpaid number is [protected] and I left to Germany on short notice and i could not get time to disconnect the connection.
So it is my kind request to u, please disconnect it, and let me know the result in my mail.

Hello, I am Sameer Jadhav from MUMBAI, I am working for Trupti Movies as a Market Research Manager, Recently Our company had published New Songs for MAHARASHTRA NAVNIRMAN SENA (MNS) Which is leaded by Shri Rajsaheb Thackray, Reason for sending this letter to you is that, we need to PUBLISH are songs in the form of Callertunes, We have already approached AIRTEL and MTNL and we have got a good response, We have published our advertisement in Newspaper also and our songs are very much demanding, We would like to approach you also for this concern, PEOPLE OF MAHARASHTRA WILL LOVE TO KEEP THIS RINGTONE AND KEEP MARATHI FAME (ASMITA) ALIVE IN THIER HEART, Please revert back to us as soon as possible, Contact number: [protected] : Sameer Jadhav.

Vodafone — unnecessary caller tune sat up

mera namm vinay kumar hai.mera connection vodafone ka hai.mera mobile number [protected] hai.
mere nomber par apne aap hi company walon ne caller tune laga diya hai.mera account -34 mein ho
gaya hai.Pls help me.

To,
The Nodal officer,
Vodafone Essar Mobile Services Ltd

Sir
My self Abhijeet Jadhav my mob. no. is [protected]. i am shiffting to bombay so i change my pospaid connection to prepaid in the name of Vaneet kumar i due all outstandig before 26/12/09

Kindly take note of the above & do the needful

Thanking you for your co-opertion

I have a Vodafone prepaid connection xxxxxxxxx. The same is making my life difficult. Every 30 mins I get a Promotional automated Call from Vodafone about some scheme, Pact, Callertunes, Fortune services Etc. I called up Customer care and they told me I need to register for DNC and then after 45 days of cranky calls I wont be getting such calls.(Already Registered) Does my connection gives Vodafone the right to make my life miserable.

To add to this my balance from the account dropped and and on verifying came to know some Faminapack got activated and now nothing can be done. This kind of fardulent activities are not at all justified. Kindly take strict action and provide a logical solution for it.

Reagrds
Nitin Jindal

Dear Sir, Since last 6 months i have been complaining about network problem that we are facing in our aria, no action has taken yet, i am using 2 postpaid nos in my home and now i am planning to change those due to network coverage problem.

Thank you
Pradeep Roy
1867/14 Ground floor
Govindpuri Extension
New Delhi-110019

[protected]
[protected]

Vodafone Postpaid Mobile Connection — unwanted services

I m Mohammed Shafi.. had postpaid connections [protected],I m fade up of receiving a screen msg from 57886 as we try to cancel it soon we receive unwanted general knowledge sms from FREE ZONE in our inbox .. i was surprise to found that Rs.210 has been charge for 70 unwanted sms..I fear to continue vodafone.. on calling customer care.. they say you had send a msg to special no.. on asking them to get rid of this servise ..they say they dont have control its a FLASH servise u can deactivate it..till we get the solution..we get ruin and paid Rs. 210 unneccesarily

Vodafone — WITH OUT INTIMATION CALLER ID DISCONNECTED

HI SIR ,
AM SATHYA MY MOBILE SERVICE OPERATOR (VODAFONE) IS DISCONNECT .
MY SERVICE CALLER ID WITH OUT INTIMATION,
IREESPONSIBLE CUSTOMER CARE.
AM CALLING SO MANY TIMES BUT THEY ARE NOT RESPONDED.
PLS SOLVE THE PROBLEM.

my vodafone mobile no [protected] about 30 days back my mbile caller id could not be desplayed and five time vodafone call centre complents

Hi i am suja and my mobile no is [protected] this is my new no to which i have been billed 22000 with no due respect though i use it on my 3g data stick to a limited usage but how can my bill possibly reach upto 22000 in 3 days time and this is hilarious i do not wish to continue further you may disconnect my account i vow to not get any of the vodafone connections never and ever.

Vodafone — Tariffs Changed without prior intimation

To Whom It May Concern

Dear Sir/Madam,
Today after coming back from Chail,i found that my STD call rates has been increased.When i called Vodafone Care one of their executive,Vinay Kr. Shaw did not provide me with the right explanation>he asked me to recharge with 44 which i have done just five days prior.Still they are deducting 0.90 Paisa instead of 0.50 paisa.He also did made a wrong commitment of transferring the call to the suprvisor,which did not happen after waiting for 6mins more.

I will be grateful if you kindly provide a resolution.Looking forward for your kind co-ordination and support.

Regards,
Sourav Banerjee
+91-[protected]
[protected]@rediffmail.com

Vodafone — Caller tunes not set properly

I have the set the caller tune but it is not set to the song which i selected . Whwn i call customer care they say it is the same song i selected , but it is different song . they are not ready to change. They have deducted 45 rupees also. And when i call customer care it is also charged .

Need to convert postpaid to prepaid

Hi, I want to convert my post paid number to prepaid. Please perform this activity asap.

pack activate without any request

From last 3 months without giving any request some or the other pack activated on my cell no. But I never activated any such packs.kindly give me te solution. Regards Devinder chawla [protected]

my namber colurtun adding

my namber is [protected] .06.02.2015 to uptodate today this tune without my permetion .