Vodafone India Complaints & Reviews

I have changed my prepaid to postpaid last month i paid 1st month bill, this month i have got a notice abt exceeding my limit of 500, 2 days back i have paid 200rs partial bill now on 1st jan iam ristricted to call, i have enquired abt this, calling to 111 they said my bill is exceeding 1000rs, how can this be possible so iam going to disconnect this no

bngyfhiyuruyiyi

Vodafone — calls barred without any notice

i am using a vodafone connection postpaid plan since 2 years. they have barred my all outgoing calls without any notice. though i have paid all my bills regularly. i am on roaming and will return to delhi after 2 months . i feel helpless. my mobile no. is [protected]

Vodafone in — disconnection of outgoing without any notice

I am using vodafone no. from last 4 years in jan-09 I have converted from prepaid to postpaid costomer.My 1st month bill was rs. 1290/-. Ihad deposited only 1000/-. I had faced no problem regarding the disconnection of phone as I paid a lesser amount to them but in the month of april my bill was 1859/- rupees. I went to deposit my bill in the nearest vodafone store which is in sector 35-c Chandigarh. Mr. Ravi who was on reception at that time, I asked him to diposite my bill amount and also asked him that I made a payment of just 1500/- rupees only. he replied, "Sure Sir".I had made the payment ang let the store. On 30/04/2009 they barred my outgoing without any intimation. after that I called in customer care they said that due to non payment of the due bill your outgoing is barred. Sir my credit limit is 3500/- per month.On dated 30.04.09 my unbilled payment was 1500/- and 359/-rupees pending of last month which was not more than 2000/-what they barred my connection. I send mail to there customer care e mail I have not got any answer. while time of ssale they made no. of calls but once no. is sale out the responsibility finish. I am suffering from 15 days no step taken from there side . They are now calling for the payment of bill. may be there was myb fault That i can't made the full payment but there is also faukt of the company firstly there CCE misguided me For payment. After that I consult customer care they gave diffrent- diffrent reasons in fact they are not aware about the rules and regulation of their company. Mistake was made from bothsides but suffurer is only me. please help me asap i can't pay the bill till my no. not starts working.

Sir,
I'm Subhasish. I stay in Golpark. Since 2000 I'm the Subscriber of Vodafone. My no. is-[protected], a prepaid connection for the last 8-9 yrs. Due to bill or some other reason I surrendered my post paid connection in the year 2001. In the month of August 2009, I got a call from your customer care with a reasonable offer and I agreed to be the post paid subscriber with the same no.. I submitted all relevant papers as per the requirement. After submitting it takes 7-8 days to activate the new sim. Any how after using 1 or 2 days my number has been barred. Next day I called up & came to know that for the outstanding bill for the year 2001 was not paid so the no. barred. After 8-9 yrs without informing or any notice how shall I come to know the actual reason. Since today no one neither inform nor communicate with me. I'm very much upset & feel dis-appointed for the services from your end.
Regards,

SUBHASISH MOHANTA
SEPTEMBER 07, 2009

bcoz i have the same prob and this useless costumer care has no response for their mistake..the useless network

Vodafone Postpaid — outgoing calls has barred

this is lalit kumar from chandigarh, my mb no. is [protected] (post paid).
on 28th dec, 09, my outgoing calls has barred. i want to know how can you do this.
i am suffering a lot due to this, even i cant able to make a call to your customer care executive.
please look into the matter & do reply me at the earliest.

thanx

Vodafone Post Paid — Regarding outgoing CAlls

Dear Sir /Madam
My Name is Ravi Shankar and i am using a vodafone number from last one year and as per my knowledge i had made payment timely to vodafone and more than my used amount every month even than without giving any notification my out going call is being barred ......

Is this the way to react with Customer Kindly help me in getting out of this or i Will stop making the payment of my this Number([protected])..


Regards
Ravi Shankar

Hi I am Mohammed shahid using vodafone post paid connection ([protected]) for more than one year. Vodafone was providing me a good service.On 20 sept 2010 they had barred my outgoing calls, so when i called their customer care (time:14.07)and one of their executive (Mr.Arun Kumar, complaint no:[protected] told that i have an bill pending of Rs.155, and so he told me that will be clear after paying the bill. According to that i paid my bill at 16.50 at vodafone care. and so my outgoing calls was activated at 17.15 on the same day. but after 18.00 on that day itself my outgoing calls was again barred. then i called their complaint cell and one of their executive Mr.Mahesh (time:18.07) attended my call and registered my complaint (no:[protected] and said that my bill payment is not updated yet and so he had updated it now and my outgoings will be activated with in 10 minutes. but my outgoing calls was not activated till 18.35. Again i called vodafone complaint cell and said my complaint again. At that time one of their executive Mr.sirajudeen told that my bill date is changed and the error is due to that, registered my complaint (no:[protected] and asked me to wait for 30 mints then i shouted at him that i cant wait and how come they change my bill date with out my permission. soon after that call they disconnected my outgoing calls to vodafone also and my number was completely barred. then i called to vodafone complaint cell again two times and shouted at them a lot at all that they asked me to wait. but now my call has being barerd to complaint cell also...
so please dont ever complaint to vodafone coz its waste of time and you will loosing more services.
so plz dnt doooooooooooooo. and my request for new coustomers plz dnt go for a vodafone connection,
Friends i am just waiting for the number portability rule bcoz i dont want let my contacts go away...so plz be aware when you choose vodafone

can u plz send me my puk code, my numba is [protected]

can u plz send me my puk code, my numba is [protected]

my no is blocked i need the puk number urgently +91 [protected]

my no is blocked i need the puk number urgently. my number is 91 [protected]

my sim is blocked asking for puk code, plz send me, , my sim no :[protected], last recharge of rs 333/-

my sim is blocked asking for puk code, plz send me, , my sim no :[protected], last recharge of rs 333/-, my number is :[protected] thanks

i want vodafone cutomer care toll free number

Dear Sir/Madam,
I got the new prepaid connection [protected] before one week. Once I have recharge the number with Rs100/- from internate banking. The amount will be deducted from my account. I got the account statement. But I have not received the talk time. So I was trying the customer care no but from last four days the customer care will not taking the call. So I have tried from one other number and ask about this problem of not lifting of my call. In the response he replies it may take one week or two week to talk to customer care.
This is a very poor response from the Vodafone.

Dear Sir/Madam

My mobile : [protected]

Problem : Message are not going to any mobile only incoming is working..

what to do now pls tell me it's urgent...

can u plz send me my PUK code ? my number is [protected]

my vodafone no [protected]. i has been lost while on toor to chanigarh, i want to block the card immediately. pls send me my puk no at the earliestly.

iam Usha, my phone number is [protected]. My sim is blocked and it is asking for PUK no. So plz help me out.

Hello sir,

i m recharge icici net banking 100/- mobile no [protected], but No talk time what problem pls responce .


ICICI Bank My AC Debit details


1. 03/06/2009 BIL/[protected]/0215/[protected]/91994 DR INR 100.00

want immediaetly vodafone's customer care no...

Let-ashok
DT.[protected]



The Manager
Vodafone Customer Care Centre
LUDHIANA

SUB: Unwanted facilities and Deducting money without information

Dear Sir,

Pls note that I m a Vodafone Prepaid Customer in AP(Prepaid Mbl No:[protected]).Y/day afternoon I got 3 messages from Vodafone that you are activated a caller tune in my number and deducted around Rs.45/- from my mobile’s account. Pls note that I didn't made any request for a caller tune. Then I spoke to your local support number (customer care), reg. this issue and they give me a reply that, I pressed some buttons while talking to somebody and that’s the reason for enabling the caller tune. Even if any type of such arrangement is there in your system, it is your minimum responsibility to send a request to me for confirming weather this facility enable or not. Also pls note that suddenly my balance become minus balance. I am using this connection only for my official purposes and I don't like any type of caller tunes in my number. Also while talking to anybody, its my right to touch any key button on my handset(pls note that its not supplied by you).Also I request you to kindly avoid sending all types o[censored]nwanted messages and calls to my number(pls note the Govt order reg. this).I hereby request you to remove this caller tune from my number within 24hrs and refill the amount which you deducted from my account I thought if you stop this type of PICK POCKET Business, that will help you very much in your Business. I am waiting for your kind immediate reply. pls note that if you are not responding properly I will send this complaint to TRAI(Telecom Regulatory Authority of India) and all major News Papers in India.


Regard,
(ASHOK KUMAR)
M. [protected]


CC. The Manager
Vodafone Customer Care Centre
MOHAIL

my "sim" has one problem,
when we type for the balanceie., (*111#;*141#),
ie., saying that"invalid subcriber please call the customer care number"
so please save me from the problem
my no:-[protected]

plz disconnected my culer tune. thanks

i have recharge my phone with 149 long distant value card but i m unable to get services from it..why this happen i dont know..plz u instruct me all this on my mobile no...[protected]

Dear sir
My vodafone number is [protected], from this number every month deactivates Rs 60/per month, i want to know for reason, further please deactivate all types of facilities and get rid off me my problems.
I will be very thankfull
With warm regards
Shiv govind singh
[protected]

hai sir my name is khalander.i lost my cell and sim with the no [protected].five days ago.i am unable to remember on wich id proof i taken the sim when i am taken first. but i want this number sim tis was my sentiment sim.sir please tell me how can i get the sim. pls gime the immediately response.


thanking you sir
yours faithfully
khalander

BHAI VODA FONE WALO KA CC KYA HAI SAALE BAAT NAHI KERTE KABHI BHI

my num is [protected], my sim doesnot make outgoing calls. plz help me.
swati mishra...

dear sir my cell no [protected] to time recharge from RS.52/ rupees but no balence this plz solution and my name is vimal from rajasthan sikar my email address kedia.[protected]@yahoo.com plz imidate solution thankas

Helloo sir
my sim is blocked asking for puk code, plz send me puk no on my id
[protected]@yahoo.com
as soon as possible...
my sim no:[protected]H6,
my number is :[protected]
thanks

i complaint the care .my custmer care are line colsed..and .me complaint already kar de ha .but khuch nahi hua..mera vmc k pack 5 days me closed ho gya..plz response this mail [protected]@gmail.com..

It is very starnge that I have been getting miss calls from Pakistan country code (+[protected] for many months and last time, I received on 10th July, 8:31AM.

Today when I checked in internet for this country code +92, I got to know it is pakistan code.

My mobile # is (+91)[protected].

Please resolve this problem asap.

Hi,

I have been using my vodafone for the last 5 yrs, and been using the current number [protected] for the last 2.5 yrs. Since I was traveling, I had requested Vodafone to provide my mobile bill on the emails address (Gmail and Yahoo).

Even after calling them several times on 111 they have not sent the bill. They have also barred my services due to non payment of bills. I do not understand how I can pay the bill without seeing the bill. Moreover I insist on seeing this bill as I have been charged exorbitantly high even when I was not using this number. As I was traveling in Gujarat, I was using a local number thers.

It has been an extremely harrowing experience trying to call 111, it does not get connected to the complaints section, and if it does gets connected after trying for hours, their server does not work, and the customer should call back after 4 hours.It is not a joke, for the past 3 days, i have been trying to reach 111complaints session, and have held the call for more than 15 minutes, still not got connected.This has happened more than 10-12 times in the last few days. Imagine the time wasted by the customer in this process.

Even after being a loyal customer for several years, this is how you get treated, and there is absolutely no regard for customers. I have decided to now move on to a different operator. Vodafone has the worst attitude towards it’s customers.

Dear Sir,
I have a double storey flat owned with roof top at DLF Colony, Sahibabd, up. This is very hot proerty due to link with delhi dilshad colony, shalimar bagh, seema puri and dilshad garden.if you want your tower with us than contact its a very good location..
intrested than contact [protected]

with regard, s

vijay

sir
i wat info @ the tower estblished in my blank land please connent me my mobile no. [protected]

hello sir,

i want info @ the tower estblished in my blank land between surat- navsari
please connent me my mobile no[protected].

thanks

shirish patel

hello sir,

i want info @ the tower estblished in my blank land between surat- navsari
please connent me my mobile no[protected]

thanks

sapna patel

hello sir,


i want [protected]@the tower estblished in my blank land in napaser (village) bikaner, rajasthan please contact me my cell no. [protected]

thanks

sushil sharma

i am your privilege customer having more than 6 year with hutch and my mobile no. is:[protected].
when i called on 111 customer care, on[protected], mr. himanshu patel rudely behaved me and denied to register my complain regarding reimursement of rs. 70 which was deducted due to system fault. i was very disappointed by the way of talking of mr. himanshu patel. i can't bear such kind of short temper executive who don't know how to behave with thier customer. it put a question on the reputation of your internatinal brand-name towards its custromer. if i will not get satisfaction of my complain, i will switchover to other company only due to such poor response given by the executive.

Vodafone — misbehaviour with customers

I am Paras kapoor from Delhi pitam pura vp-65a.on 21feb.2009 I was called up vodafone for credit of balance from my account and in customer care i was talking with Mr.vikas and he was not gave me solution for that.so i was sid him to divert my call to there manager but he was not listen me and he started abused me and mis behave wiyh me.after all i was once again call customer care and talk to Mr.santosh and he was transfered my call to manager and after talk to manager he was gave me suggestion to mail on vodafone.but i will not and my mobile no.is [protected] and after all that they will close my customer care.now i will not call to customer care and hoped that you will take strict action against Mr.vivek and terminate him from vodafone.i hoped that you will solve my problem and please give me feed back with in 24 hours.
thank you

bhenchod pahele english bolna toh sikhle

Respected Sir, my self parveen sharma & my MB.NO.[protected].i am permently custmor to your company. last 10-15 days your custmure care employe mr.Rahul & Gurshinder Abused me when i call him about my problem.last 3 months you are dedcuted 30 rs, per month with out any reason, i call regulerly to your executives to deactivate FAMINA FAIR & LOVELY SCHEME. BUT they are do not care about my request.last 15 days i call 111 to say my problem senior officers.but they used misswording to me and then i do same with him. at present 15-20 connection useing by me & my bussiness circle. VODAFONE is a reputed company in telecom world but your uneducated empolye do not care about it.please give me my balance amount and give the good manners to these person for next time.this is not a good job and behave to customers. THANKS A LOTT IF YOU GIVE ME MY BALANCE AMOUNT.

Vodafone mobile — misbehaviour

i hv got a call frm [protected] at 3:44p.m for post plan but i was not interested in that plan than he used rough language.I want u hv take necessary in this matter.Thanking u. my cell no, is [protected]

Sir

From mobile no.[protected] is complaining that from my mobile no.[protected] misscalling to mobile no.[protected] but I dont know who is he? and also not giving misscall to him. so it is requested to vodafone manager sir please see the matter that from my mobile [protected] misscall is going to that mobile no.[protected] whether it is communication problem or someone is cheating. please do needfull respectively.my email address is given above

Thanking You

Yours faithfully

Sharad ugale

vodafone online bill payment server is verry slow, i can n't paid mine last month bill

I agree.. The vodafone site is never working.. And for the last 2 months this has caused immense inconvenience... All the complaints fall on deaf ears...

penis.

o rly?
ya rly.

this is gettng nasty, why do we hv to bear the late payments charges without any reasons.

I trying to make online payment is verry slow, i can n't paid mine last month bill

This is the same with my case.. today its 26th July 2009 and my last day for bill payment. the server is down... it says "please try after 6.00 AM 27th July 2009. Which inturn leads to a late payment. I feel this is a kind of cheap trick played by vodafone people.

not able 2 pay vodafone bill online...

i m not able to pay my bill .

main rahul ek number pata karwana hai my age 19

i want the address of the vodafone number[protected]...i am being threatened often by this number...would be grateful if i get the details to take any action..
thanks a lot...mail me as soon as possible.

this mobile number to very miss calls

respected sir,
i m getting abussive calls frm the number [protected]. so plz take a hard action against it .
thank you!

sir i want to now the address of the no [protected]

I Want to know the address of [protected]

sir i need the adress of the number as early as possible

i want the address of the vodafone number[protected]...i am being threatened often by this number...would be grateful if i get the details to take any action..
thanks a lot...mail me as soon as possible.

sir,
pls let me the address of the below mentioned mobile number
[protected]

Dear, sir

i am sanjay naik from goa .i am getting contineous missed called from this numbers,
plz give his full details on my email including address.

i hope you will do the needfull.

Dear, sir

i am sanjay naik from goa .i am getting contineous missed called from this numbers([protected]),
plz give his full details on my email including address.

i hope you will do the needfull.

[protected] can u tell me the add of this no pls

i want to know the add of this phone no they thertning me [protected], [protected]

[protected] no. is sending irritating personal details ...plz send d details .thank u

i had recive the sms on 9-4-09 as " we wishes to congrtulate you eor winning 200000 pounds for the shell intl mobile drow 2009. for ypur prise contact with mr. philips'" what is the mining of this sms please contact on this mobile no [protected] i am very confuse about this sms

Dear Sir/Medam


[protected]
pls sir...
i want name & address
of above cell No.

sir i want adress of the phone number [protected] as it was my old frnd no

The representative said that there is a CUG for TCS employees.
so, that I took 2 connections.
But, It is not effecting in the bill and they are charging for this group.
The customer people said that there is no CUG connection available for TCS employees.

why they are cheating the customers, I don't know.
whom do contact?
please suggest.

Want to know my corporate connection bill details.

i want disconnect my mobil no [protected]

please show me my bill detail

please active my cug in my corporate number [protected] and [protected].

Dear Sir,

I would like to change my billing cycle fron first to last day of the month.please do the needful and confirm.

B/R
Sisir Ghosh
[protected]

Dear Sir,

I want to change my billing address.my previous billing address is house no.-250, Chaupla-Dakshin Ashik, Garhmukteshwar-245205, Distt-Ghaziabad(U.P.).
I want to recieve my bill on following address-
6/16, Tilak Nagar, near Subhash Nagar Metro Station, New Delhi-110018.
Please do the needful and confirm.

Neetu Yadav
[protected] & [protected]

As any user wants special features such as STD Call as per user requirements & they can recharge currency as its prepaid number [protected]. i had recharge Rs.31 std Pack on november 2008, but till today also automatic deducted Rs.31 as montly rental. do any person jugde that without his knowledge deducted Rs.31 after recharge normal currency as users need.

i feel injustic to value add customer.

my mobile no. is [protected] i want to change my billing address with this h-62 st no. 1 east sadat pur karawal nagar road (opp. neha hospi)delhi 110094

plz cancel my vodafone no. [protected] as i already have one vodafone connection. it is corporate connection.after ringing to customer care they told me to contact RM .RM told me to email this no., and i have rec bill for that and i didnt used the card .

please active my cug in my corporate number [protected] with talk associate plan

please active my cug in my corporate number [protected] with talk associate plan

Dear Sir

Pls tell me corporate number new plan with minimum monthly rentel and without monthly rentel .


thank's

Naveen Sharma
[protected]

dis is the most third class plan .my contact no is [protected].in co perate plain their is no msg free scheme and no monthly rental scheme. i want some msg free scheme at my this number

i just want to know the std tariffsof corporate connection...
my no. is [protected]...and my name is sumit tiwari...

I faced the similiar situation, I requested International roaming on 10th Oct, 2009 and within few hours they activated raoming as per there SMS, I left india on 12th Oct, 2009 the roaming was working fine till 20th Nov. 2009, but suddenly after that they stoped my roaming, I checked my credit balance was enough, I posted number of request to reactivate, they did not bother to respond to any one, made a call on there cs number [protected], some jitendra said the services are very much active, just try after some time, but his statment was a lie, the International roaming never worked since than till I came back on 28th oct, 2009, I was realy angry over there attitude, as I missed lot of business due to the number was deactivated on international raoming, I made a call to lodge a protest, they apologised, I insisted on speaking to superviosor, they after a long hold said all are busy they will give me a call back, that never happended. again after few days I made a call as despite they discontinued the international roaming they continued charging International roaming monthly charges, but the lower staff was skepticall and apologotic to wind up the issue, I asked to speak to the senior/superviosr, I just came to know for the first time the superviosr is big crook, cooked up stories and started telling me they send me SMS, total lie, also said they spoken to me, Another big Lie. From now onwards I lost full faith in vodafone, they are big liars without ethics, he was saying me they called me to submit my visa/pp docs, on 16th oct, when i was already on international roaming, 7 days after the activation of International raoming they wokeup and looking for docs for there customer who is simply not in India? isn`t this surprising about the common sense. All I am waiting is the Number portability to migrate my account away from voda fone, the liars comapny, the big cheaters company.

I have Vodafone connection vide No. [protected]. In my account ECS facility is activated and bill are paid directly by debiting to my Bank account. I was told in the month of November 2009 that previous bill was not paid. Vodafone withdrawan my out going calls. I deposited my twomonths outstanding bill amount of Rs.513-00 vide Receipt No.0020911C8892956 dated[protected] at aboubt 12 Noon. At their store I was advised by their staff that out going facility will be restored with in 30minutes but this was not happened. Than I contacted their customer care no.111 but with no results. On the contarary hey statrted the announcement that outstaning bill is not paid whereas I have already paid the bill. My outgoing was restored on 1st December 2009 afternoon.
When I am having ECS service activated in my account and billis not paid by the bnk they should have given me the proof thereof.Under the circumstances I feel that I must discontinue the relation with such company who never bothers for their customers.Now please deactivate my ECS facility as bill is paid by me.

I was recharged my [protected] at rupees 100/- + Bonus card rupees 37/-for UP,Bihar,Jharkhand & Gujrat on 18 Dec 07, but all call charged @ of rupees 2.65 per minute. Your all add and publicity was false. At present your cusumer care take no response.My complaints Nos are[protected] dt 27 Dec[protected] dt 31 Dec[protected]Jan08. Please intimate present position of the complaint. It will be solved or not.

i have a lifetime vodaphone connection in my mobile since few mounths and i am getting very very bad service from it.First of all they cheated very much.example.when i am going to call a regular number sometimes it tell me that number does not exist,and it cut my balance for the call of that number which it telling does not exist...very nice..Then when i call to the customar care they told me to call 24 hurs later.ok .When after 24 hurs later i call there, they give me some fake reason for their gulty..great...sometimes they take complain but dont give any response according to it...when i going tell it to them,they again make fake reson and do argument badly...no manners...is they forgot that we are the customar,we are paing...and we are cheated..if this thing is done one time then it can be forgivable...but this incident is done 5time..is it forgivable??

I live in Kumily,Idukki District, kerala. I asked for a new connection two weeks ago and I was duly granted one on the payment of Rs. 500 and an additionla charge for my top up card! Then I got cut off completely. Pretext- I didi not have a residence proff for Kumily and my Indian passport has a Kodaikanal address. Then I was asked to get a Gazetted Officer's signature which I diid and after submission I was told it would take 24 hours to reconnect!!!
I am still waiting for my reconnection! Do the minions in Vodafone realise that it is thoroughly unconstitutional to not give a connection on the basis of an Indian passport or is it just the Malayali chauvinism that predates and prejudices every application from a non Malayali?
Please do the needful or else I will have no choice but to ask the Supreme Court of India to take a special interest in this!!!

GLOBAL DIRECT, one of the worst selling agents. The executive do not respond to you properly. When asked to give in writing on Letter Head they would not do so. Tried calling Global Direct on the nos. mentioned on the receipt, but you would be lucky if you get thru. Or you are kept on longgg hold. The executive Nisha Khanna. had promised to convert our grp 10 plan to 50 p all local call but till today almost 3 months they have not done. ...The manager Arvind andhle cell no [protected] doesn't pick up the phone and is not avaiable.... worst to worst services from GLOBAL DIRECT...AND I can't understand why VODAFONE is having such kind of stupid DSA's. that mean Vodafone is also worst.

I regret to inform your services whch really shocking me as being long time post paid customer ([protected]). I am NRI staying in India 6 months and rest outside India.Every time when I come back from abroad I never get my mobile signal in Mumbai but no problem when i come to kolkata directly which reveals that the problem exists in roaming.I have tried my best to convience the same to your customer care but their co-operations donot help me to get rid of said problem.This time I have determined to get out of this problem by asking Vodafone a favour to change my phone to prepaid.Since this is not witin vodefone policy/ scheme I am unable to maintain my account with you.Also note some of your call centre personnel (Mr.Ranjit Sharma)and sales executive (Mr.Rudha)they not even know how to talk with their customer. In view of aforesaid problems I could easily smell this telephone company is no more the way she was before and before relation gets spoil it's always better to quit. I am here to get my service not to spoil my relaton and peace of minds as well. Thanks, would appreciate if you could inform me the procedure of surrendering my phone . I have a pending pill to pay will be paid don't worry for the same. Be happy with your company.
Thanks
Best regards,
Shyamal Bhattacharya
[protected]

April 25, 2008

Dear Sir,

I am ex postpaid customer vodafone services. My plan New Talk Plan 150 in one year rental from 13/3/2007 to 13/3/2008, (Payment Rs.1010/-). I Disconnection my line on February 4, 2008. (Which i already mail on dated 4/2/2008) to VODAFONECARE.[protected]@Vodafone.com. You are reply also, that it would be disconnect from 48 hrs.

Mobile No: [protected]
Relationship No: 1.20477394.
Billing Address : P.O. + Vill – Jetia (Nutanpara), Via – Hazinagar, Near Halisahar Station, P.S. – Bizpore, Dist – 24 Parganas (North), Pin – 743135, West Bengal.

Till date the line is open and already a bill sent my address. And continue harassing my land phone no and theat to me for payment the bill. I am a senior citizens and retired person. Kindly explain why i paid the sending amount ?

Please, Kind request to you kindly see the matter and stopped my line as soon as possible. I would be highly greatful.

Thanking you.

Yours faithfully -
saroj Kumar Sikdar
*************
Attach The Sending Letter

Date: 04/02/2008

To
The Customer Care
VODAFONE Telecom East Limited
Constantia Office Complex
11, Dr. U. N. Brahmachari Street
Kolkata – 700017, India

Sub : Application for Permanent Disconnection of my Vodafone Number : [protected].

Dear Sir,

I beg to state that I am a customer of Vodaphone Services. My name is Saroj Kumar Sikdar & I inform you that I have postpaid connection in New Talk plan -150 in one year rental from 13/03/2007 of (Rs.1010/-) up to 13/03/2008. Now I request to you, I am unable to maintain monthly charge as I am retired person, age 62 yrs.

So, I request to you please stop my connection from 13/02/2008.

Mobile number: [protected]
Customer A/c No: 1.20477394.
Billing Address : P.O. + Vill – Jetia (Nutanpara),
Via – Hazinagar, (Near Halisahar Station)
P.S. – Bizpore, Dist – 24 Parganas (North),
Pin – 743135, West Bengal.

Please, disconnect the above mobile number -[protected] permanently (Any Incoming, Outgoing, SMS should be totally stopped) from the Month of February 13th, 2008. My payment of bill is up to date and I don’t have any outstanding bill amount for payment. My payment was made through cash.

If the line is open from the Month of February 14th, 2007, I would not be held responsible for paying any further bill. Kindly do the needful.

Thanking you.

Yours Faithfully

Saroj Kumar Sikdar
Mobile No : [protected]
Relationship No : 1.20477394
e-mail : [protected]@yahoo.com
manas_sikdar @ rediffmail.com

the vodaphone customer care executives behaves very very bad.they have no manner how to talk with customers

vodafonecare.[protected]@vodafone.com
this is more than the worst experience i am having since the day i choose to vodafone.
I have long story to tell you and planning to go to consumer court as i am being troubled again and again.
I took this connection in march it took long than a week to get the sim working.. then i applied for GPRS plan and again the same duration to get the plan working... well i called 111 hundreds of time and customer care hardly get connected and even if gets connected, 8 out of 10 times ypur happy to help representative hanged up with out even care to listen to the customer.. is this the way they are pretty happy to help????.
Well that also pass over some how.. now i was traveling and i found that my Vodafone sim is deactivated with out any notice this was the time i had to think to go to consumer court.. it was ridiculous and frustrating to get the sim deactivated at the time i was traveling and needed it on top of everything..
well i tried 100 times customer care no. 111 (happy to help you) but they are pretty unhappy to even get the call it seems.. they do not even want to listen what is the problem of customer.. instead they forced me to pay the bill (mind it that I was traveling and was not in the condition to pay the bill and told the same thing to Vodafone happy to help CSRs) what i was not supposed to as i am using GPRS 299 unlimited plan that Vodafone consolidated at the end of the month so that is not my responsibility.. and when they do it at the end of month the bill is supposed to exceed the limit for sure.. hell they do not even understand this thing.. anyhow one gentleman understood and activated the phone .. phew!
but no next day again they deactivated the same indulging mr to go to consumer court and file a case against them. many a times i called customer care ()unhappy to help you) and got once in hundred times and they were so adamant that they kept telling that we get ur request and will do the need full. i can not write how frustrating it was when u need it at the most and u don't get it all u get it negative response from the service provider who promises happy to help you..
finally i paid the amount because i needed it, not the Vodafone cares about the customer.. i am really surprised how long it will take Vodafone to disappear from Indian market if the same is the case with other customer.. i am possessing the corporate plan so i wonder how much the normal people would have been suffering.. if this is the way they respond to a corporate customer..
well now i got it activated and i don't really know when they will de activated it again and again i may be dialing 111 thousands time to speak to a representative once who will not listen to me anyway... i had Idea earlier and i really miss that.

Conclusion is i have 299 unlimited price plan. if you consolidate it at the end that is not my problem and my services should get deactivated without a prior notice.
I am planning to go to consumer court anyhow.
This was the biggest mistake i made in choosing Vodafone. i am suffering a lot for it.
Please do the need full ASAP.
Varun Solanki

the above complaint is for Accenture IDC corporate connection..
Name Varun Solanki
Mobile no. [protected]

Now you can imagine how would the non corporate customer would have been suffering...

pathetic!!!

Global Direct people visited my home and told me that both of my no's, [protected] and [protected] would changed to GTK 299 plan (Re 1 STD and 0.6 local) within 3 days. They also took money for that. When I checked after a month, it was not changed at all and I ended up paying extra money. When I called vodafone customer care, they changed it on 9th May 2008. I lost a lot of money because of that.

Vodafone India — Horrible CUstomer Service

Instead of spending millions on commercials saying Vodafone execs are "Happy to Help", the company should invest this money in training their call center agents or hiring better employees because THEY JUST DON'T UNDERSTAND AND JUST DON'T CARE.

Legacy Hutch used to be wonderful, I had faced absolutely no issues in the last SEVEN years. But since the time Vodafone has taken over, their customer service SUCKS.

The agents disconnect calls while on hold, block customer's ability to reach a rep thru the IVR (yes, they can do it and have done it twice with me, the moment I selected the option to reach a re, the IVR threw me back on the landing script. Reason "You called Vodafone more than once for the same issue"????!!!?? GIVE ME A BREAK! I called more than once because your SUPER SUCKER REPS were unable to resolve the issue on the first call. There's something called FTR (First time resolution) which this company doesn't know exists.

I can't tell how desperate I am for the number portability act to come into effect. Will have to wait till 2009 to switch to Airtel with the same number I've had for over seven years.

Amit Bhatia

Place: Bangalore.

I enabled the new STD pack (Rs. 1.3/min) after reading from their website that there are no hidden charges for the same. I lost all my free calls and SMS after I enabled this. When I called the customer care, they checked the database and said that my free SMS are still valid and asked me to try sending a SMS and call customer care again. I tried sending a SMS and I was charged and when I called them back they were talking to me very rude. They took a complaint from me when I threatened them with consumer court. Then they closed the complaint quietly and when I called them back they are rude to the core. I have never seen any customer care that is so rude as these guys. Please don't believe their advertisements of friendly customer care. They are big cheaters and rude people.

These guys suck.

I Take a Mob. Conn. [protected] (Pree Paid Life Time) daated 12 May 2008from your ajents M/S Namdeve Gen. Store AJMER RAJSTAN But My Services widraw .no in comming and out going call make forom this nomb. your costumber cair giving no. here & there nobody slove the problome. A nomb give to your cost care [protected] n I talk to mr Pavan he said nthere is no problome with your documents & you talk 400, 211 & [protected]
but no respons & [protected] out of service

my no.[protected] which i got almost 20 days back, since then i, m bioody getting humiliated everydayby your guys, ev, dayi, m recieving threatening sms, s like i, ve bought this no. to recieve your bloody sms, s only .inspite of providing id forms & photos two times u r not making my no. avtive.now only thing i can say to [censored] your system &go to hell with your [censored]ing dealers who are in habit of losing papers & u guys punish consumers only.i don, t think anything is inevitable these days.so try to mend your ways

i am post paid customer with corporate connection from punjab with no [protected] i am paying my bills regularly . In this corporate connection there is facility of 400 sms free local and national.The company charged sms charges in my bill.I requested the company time and again but every time request was turned down without giving me any notice then i contacted corporate cell office at amritsar through naveen narula who intervened in the matter anr sms charges were reversed but company charged late fee charge on remaining bill of sms charges for two months.I requested to reverse the same but the company again declined the request i refused to pay late fee on account mistake of the company ultimately the company stopped outgoing but bill again recieved after the date of barring outgoing i again requested to charge yhe bill upto the date when the outgoing was stopped but the company again declined but no infomation was given to me after about one year my sexond connebtion was closed despitemy regular bill payment and without any notice.the sewcond mob no is [protected]

Vodafone India — Bad Service

Sir My number ([protected]), often being deducted by any service without any of the request from us. Last month Rs.50 is deducted from my account. Now this month also Rs.50 is taken. When I call the customer care they said you have activated the Radio service, but I have not done that activation. Please do better services for me. Thankyou

8-13am 20 april 2010

sir

mob no. [protected]

line held up 3 to 4 times

i went to galary 3 to 4 times

i am going to out of mumbai

please see the mater and solve

thanks

anil k shelar

8-13am 20 april 2010

sir

mob no. [protected]

line held up 3 to 4 times

i went to galary 3 to 4 times

i am going to out of mumbai

please see the mater and solve

thanks

anil k shelar

Respected Sir,
please stop the service - Cricket World Cup massage in my mobile as soon as possible.
thanking You.
Yours faithfully,
Abhijit Samanta
Mobile NO: [protected]

mera nam baljit hai mera no [protected] hai me moga punjab se mane ek din net use kya tha os time muje nahi pata tha mare internet plam khatam ho gya hai os time mare mobile me 150-200 balance tha, magar jab mane net close kya to mare no par -832.63 paise tha es ke lye mane request v dali the, magar muje abi tak koi response nahi mila,
ab me apna no band karna chata hu,
kyu ke me etna bill pay nahi kar sakta hu, plz muje yeh batya jaye ke mera yeh problem thik ho sakta hai ja me kisi aur co. ka new no le lo
thanks

not vodafone care no.attant

Dear Sir,

I also have a complaint. i have a lifetime prepaid number [protected]. I had recharged for Rs.150 and got full talk time, but within 30 days the balance of Rs.100 and above was taken away .the customer care executive says that there is a validity of only i month for this account. I am surprised as i got swindled of Rs.135 within a month. I am already thinking of discontinuing the service. is this the kind of service we expect of vodaphone. If this is the case i think vodaphone is making a bad name for themselves in india and soon they will have to sell it off and go out.

Hari

i agree 2 the above complts..as i also suffered 4m same prbs...

Vodafone Prepaid — Customer care cheating.

i had 31 rs. scheme for 1 Rs. STD calls.

i called up customer care 9th April 2009 morning and asked them why i was received msg about deduction of rentals for the scheme.

she told me that the scheme has ended and now the calls wont be at one rupee. she asked me to recharge Rs. 11 and Rs. 1 / STD call scheme will be activated for 15 days. She also showed me how to cancel old scheme.

I trusted her and did the same. I got the same rental deduction msg.

I called up customer care again and i am told that since 31 rs. scheme was activated on my cell previousloy, it would still work for me. That was concealed by the customer care person.

This was so wrong. A wrong way to promote newer policies and cheat customers... Its not about those 11 Rs, but its about being cheated. This is fraudery. Customer care ppl should be there to help and not do such cheap things to earn bucks for the company.

I have a vodafone prepaid connection in bangalore, If I make a call to landlines, there would be no response but the call charge will be deducted. (no ring, no beep no voice). It happens every alternate day and I found that It happens with my friends also. Great company, great cheating

Dear Customer Service:

Kind attention please..When i have not actived the service messges(Schemes and various promotional message) from Vodafone why it is filling my inbox...Its a Nuisance for me...
pls stop that immediately


my number is [protected]

i am not talk to vodafocare executive.
please helpme
my mobile no. [protected]
help me as erly as possible.

Dear Sir,
Please say about me as ur new Connection of Vodaphone my Cell No is [protected]
Thanks and Regards

Rakesh Jha

Dear Sir,

I am using This Pre Paid Mobile Number :[protected], the following number incoming and out going

calls are not working we sent the SIM to Vodafone service franches they told SIM is correpted what

is the reason i dont know, before one day night i talk to my friend next day morning all calls are

blocked, Please activate this number as early as possible.

Please regrate urgencey

Dear Sir,

I am using This Pre Paid Mobile Number :[protected], the following number incoming and out going

calls are not working we sent the SIM to Vodafone service franches they told SIM is correpted what

is the reason i dont know, before one day night i talk to my friend next day morning all calls are

blocked, Please activate this number as early as possible.

Please regrate urgencey

i want 2 view my call details which were deleted from my mobile for past 7days

ne yali pookulo offer lu istunnaru.HUTCH better.urs is worst.

hi this is sagar i want mobile no details how to i am going

I lost my prepaid vodafone sim card ie [protected]. How to get the same number plz send the information, I am old coustermer to u.

Thank you

Regard
Rammohandas
my contact number is[protected]

respected
sir
i want to call detail from last two month my moile number is [protected]

Dear sir,

i was taken new prepaid connection (no.[protected])but my out going is disconnected.i was submitted my all required documents to retailer.
kindly check and continue my outgoing calls.

hi sir my mobial number is [protected] my sim is not working show on display sim registration fail plz tell whats the probleam give me the soulation

Hi, this is yaagnesh, my mobile no is [protected](Andhra Pradesh) I want to outgoing details for the period of[protected] to[protected].
Thanking You.

I, Uma Shankar Chaganti having your connection vide cell no. [protected]...
I regret to inform you that inspite of repeated reminders over the phone / fax / phone bankers, i am not getting any prompt response.

I feel that your service is worse day by day even your nodel officers are not helping in this regard.

Please note that i raised the complaint about customer care nos. 111 or other nos. are not working properly. I enquire the same to your vodafone store at Somajiguda and they simply told that technical problem and forwarded the matter to concerned department but no actiona has not yet taken. I suppose to talk to your NODEL OFFICE of A.P. but no.is working no body is lifting that cell no. What is the role of NODEL OFFICER / PHONE BANKER SUPERVISORS???

I made a mistake to take your connection as your service is poor when we raise the complaint without any information your phone bankers were closed complaint.

With regard to Billing Department, I dont know whose recruited that fellows... it seems they are under graduates nor xyz... without any information / updatations they were making unwanted charges such as ITAMIZED BILLS / COLLAR TUNES andso on. PLEASE EXPEDITE... When i am asking the same issue to your customer care no.111 or other nos. that nos . are not working... though i visited to your vodafone store at Somajiguda, Hyderabad but they raised the complaint but no action has not yet???

I am recommeding to all vodafone customers, please dont use VODAFONE connection and all are please try to change other connections... as i am facing lot of problems in this VODAFONE connection since 2 months...

No thanks

PLEASE TREAT THIS AS MOST URGENT...

regards

shankar
[protected]

Dear sir,
I had been so long as your prepaid costumer for number no [protected], I was not able to recieve the caller ID for about 15 days so far. I sent my representative to your office at Eluru with my driving licence and residential proof and a passport photograph today ie.[protected] at 6-00pm, the lady official of your office had been very rude and asked for other proofs like pan number and ration card. Aftrer submitting the same she insisted for my presence. When I myself went there asked the propriety of asking details when I had already submitted the same when I received the sim card, she spoken very rudely and even refused to give the name and employee number. I regret this kind of constumer service and need an explanation from you people in this regard other wise I am compelled to redress my inconvienience to the consumer concil. Still I am not gettilng the caller ID and it showing only unknown number. I regret it. Do the needful immidiately,
Yours sincerely,
K.Amarnadhl, Mobile NO:[protected]

This is S.mahammmadrafi from Amararaja Batteries ltd Tirupathi.our vodafone number unable to useing past 4months . number is using other person, how can u possiable .

repaly me.

Rafi
Mobiel No : [protected]

respected sir,



i am registered in vodafone.in delights on 29th November and selected sms offer successfully,

But still now i am not received the any sms offer on my mobile as well as i am not received booklet also

so kindly i requesting you please do the needful as soon as possible


thanking you

ms.shajaad
mob:[protected]

hi this srinivas from hyderabad, i am distrubing about one vodafone number, the number is [protected].plz send the detailsabout the number or how to approach it?

Hi

Durga prasad.



I AM Srikanth Reddy and my prepaid no is [protected] and This is to inform you that the people who are working in Customer care are not giving the proper response to the customers.As i have been caled to your customer care for 4 times regarding the issue of Dailer tone service on 20/01/2011 at 6pm. as i have not activated with the dailer tone service as it is activated from the from your end . i have asked them to Compalint regarding this and refund my amount but they hav e not giving the proper response & they have been disconnecting the call continously for 4 times. These are the Executive names who i have been spoke with ( Ramaih, Bhargavi, Syed, Ashok) So plz give me the wavier amount which have been Deducted & Deactivate the services.


If my moeny is not refunded I will disconnect the two of Vodafone nos they are[protected], , [protected]

Mail id is :[protected]@ymail.com

So plz look in to the matter

hi

My known person who is involved in business having the phone no.[protected], [protected], [protected], this person has cheated me and taken cash in lacs please tell in which name and adrress this no is been taken

I Have Recently Joined Vodafone After Leaving T-Mobile, They Have Promessed Me For Two Weeks Now That My Phone Will Be Delivered But Nothing Has Ever Arrived I Call Them Too See Where It Is And They Say How Sorry They Are An That They Prommes It Will Be Hear Toomorra But Nothing. I Am Paying For A Contract That I Cant Use Because I Havent Got A Phone That Will Exept Vodafone Sim Cards And Why Should I Pay For A Phone To Be Unblocked So That I Can Use My Sim Card It Is A Discrase And I Will Never Recomend Them To Anyone There Customer Service Isnt Good Enought.