[Resolved]  Vodafone — Customer care Executives does not take care to resolve the issue

Hi,

I made a call to local number when i was in roaming.
For that i got a bill amount Rs 18.
Usually the charge will be Rs 1.40 for local call.
I spoke with customer care executives many times,they said we will connect with seniour till that be patient on the line.
I was waiting aroung 15min at every time after that the call was disconnected automatically.
This is very horriable to me and making a head ache as well.
Please look in to this.

Warm Regards,
Bala.
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Aug 13, 2020
Complaint marked as Resolved 
 
26 Comments

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Hi

This is Rakesh Gupta, i m new postpaid user of vodafone. I was taken connection dated 8 march.
But sorry to say still my number is not activate. May i know how many days or months will be take activation for new connection.

My vodafone no is [protected].
My alternate no is [protected]

please check the status

Thanks
Rakesh Gupta
Hi,

I made a call to Vodafone care centre, regarding bill enquiry. .
I spoke with customer care executives many times, they said we will connect with seniour till that be patient on the line.
I was waiting aroung 15min at every time after that the call was disconnected automatically.
This is very horriable to me and making a head ache as well.
Please look in to this.

Warm Regards,
Bala.
hi,
i m using vodafone since it was named essar but i never faced a rude or u can say illmannerd behaviour like this before a call came to me from [protected] of your company by ur executive named raghuvir singh he talked to me like i m slave to him i just want to have information on international roaming but he started questioning me that "where are you going, when are you going ?"
and when i answered him he said if you are going after one month then why do you want information on roaming now. Is this the way to talk to the costumer i am really unhappy and unsatisfied with vodafone services.

It's my request to higher management to take some action against this massive thing.
Dear Sir/Medam

[protected]

pls sir...
i want name & address
of above cell No.

Vodafone — to interrogate d no.

Dear sir/mam,

[protected]
pls sir...
i want name & address
of above cell No.
hi.
please deactivate my coller tune.It's urgent. I send msg last from 3days that CAN CT.But deactivation is not done.
I also called Custermur care number on 111, but he told that no. is wrong. What is this? Please solve my problem today otherwise I want to pay money for coller tune.Today is deadline for that coller tune. my number is ( [protected] )
Thank u...

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