[Resolved]  Vodafone — Activation of caller tune without my permission

On 17.04.2009 a caller tune was activated without my permission and Rs. 45/- was deducted from my balance.Also that day i saw one msg in inbox that, your caller tone is setted successfully. I contacted the customer care service. The person receiving my call replied that this was done due to their mistake, the caller tune has been deleted but the balance cannot be refunded. What is this? What you think about us?

Also please de-activate my all settings from my cells...please do needful...

Comments

4 minutes ago by Raviraj Shetty Br. [send email]
On 17.04.2009 a caller tune was activated without my permission and Rs. 45/- was deducted from my balance.Also that day i saw one msg in inbox that, your caller tone is setted successfully. I contacted the customer care service. The person receiving my call replied that this was done due to their mistake, the caller tune has been deleted but the balance cannot be refunded. What is this? What you think about us?

Also please de-activate my all settings from my cells...please do needful...

True.Vodaphone service is just pathetic..

Prepaid Mobile — Activation of callertune without my order

Callertune activated by Reliance Communication Ltd without my permission / conscent. Huge amount deducted from my account. This is lootmar / dacoitry.

Vodafone — Actiave caller tune on my number

hello Sir,
I have got a call from vodafone and instantly received a voice message.."Thanks for activating hello tunes on your number" . I was astonished how it happend? Then I talked to vodafone customer care executives. They told me that sir it has been activated with your permission and we can't do anything.

But the truth is that I never gave any response for caller tunes.
My mobile number is [protected]

Please do something.

Thanks

Navneet Kumar

Vodafone — caller tunes with out permission and even after taking them off

my phone number is [protected] . i want to srictly say that the caler tunes have been working in my phone with out permision always when i recharge my phone with Rs.30 or Rs.60 my balance becomes 0[zero]. first it came without my pemision and then even though i with the help of my friends i tryied to dis conect it by some methods which include some message to ur costumer care it still did not go of . pls understand our problem and try to take it off . due to this i am not able to call many off my relatives my phone number is [protected] . i want to srictly say that the caler tunes have been working in my phone with out permision always when i recharge my phone with Rs.30 or Rs.60 my balance becomes 0[zero]. first it came without my pemision and then even though i with the help of my friends i tryied to dis conect it by some methods which include some message to ur costumer care it still did not go of . pls understand our problem and try to take it off . due to this i am not able to call many off my relatives

Activation of caller tune without my permission
my mobile no. is [protected] & caller tune on my phone & even deduce rs. 37 from my balance account But complaint on customer care . and they are still not responding to it.So kindly help me in this matter & please get me the money deduced back as it is very inconvenient for me. Thanking you.

Kind Regards
Harish Agre

I am unable to activate ISd in my vodaphone number [protected]. When i call the customer care to activate it they said i cud send the sms ACT HISD to actibate it which i did .

the meaage came back saying unable to process isd.! when i called up aagain they are asking me to pay a refundable deposit. As per vodophone booklet whih you get it never asks for any such refund.
it is highly unfair. either they shd advertise correctly or atleast the custaomar care ppl shd be sensible enuf to give correct information . Time is important for everyone.Request you to kindly look into the issue

I have had a Vodaphonenumber which i have been trying to change to Prepaid as I was going to be out of country for a while. I made FOUR trips to The four bungalow office of voda phone, the first two trips i patiently returned with more papers as address etc, they kepts creating problems for me which bordered on it looking like they simply do not want to encourage changing to prepaid, the harrasment continued till i requested on my 4th trip that the line be disconnected. At which point they said they had done the conversation and it will be changed. It has been 3 days since and it has not been done. When i call their customer care am told it has still not been activated frm their shop. where it was promised to be done in 4 hours. The two extremly inefficent officers there were Mehrunisa Sheikh and Amit paal. i found them highly unintelligent and completely unawaye of their own rules. I am off to their shop again today to waste my time trying to disconnect a lien i no more want.

Parviz K [protected]
502, Tarapore towers. Andheri
5o6

my mobile caller tune...most and should be first activation voice detective.. Please..
My mobile number..[protected]

Thank u..

Vodafone — without my knowledge they activate the caller tune and charging

I bought new Vodafone SIM and activated last Sep2010 my number is [protected]. After then I found that without my knowledge they activated the caller tune and they deduct each 30 rupees fro last two month. I called the customer care they said going to deactivate but still it was not happen. I did too many time deactivate the caller tune through the customer care instruction. This is also not happened. So I feel vey bad mentally. Kindly take the action.

Vodafone — account purpose &caller tune setting

i am not happy with Ur .service always u cut my balance buy setting any thing.previous month u started chat service & now caller tune.why it happening so............. reply soon............&stop caller tune......... &return my detected balance......... do it soon.

reply me soon

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Vodafone — caller tune charges without my permission

I AM A USER OF VODAFONE, they charged me 30 Rs for caller tune service second time without my permission. First time they charged the money and refund it after 2 days after giving complaint to costumer care. again they have done the same thing. every time they bring my balance to Nagetive and i am unable to make my importent calls that will cost me havely.

Vodafone — Deduction of Balance without any usage

I am a student & my mobile no. is [protected] & they have deducted Rs 200 from my phone balance account the same thing has happened with few of my friends also and when i tried registering a complaint on customer care they are not responding well to it.So kindly help me in this matter & please get me the money deduced back as it is very inconvenient for me.
Thanking you
Mohit Lohani
Tarapur

Fraudulent company utilizing the benefits of an ignorant country towards their citizens

Vodafone India — decudtion amount without my persmisson actvivated 90rupees offer

Today adfternoon we ae spoke to hari and krishna they have not responde regardging unnsessary offers activating min y mobile [protected]

about talk time

trans id dl[protected] i recharge my mobile through online 62 rupees when recharge that time showing 54.98 talk time but after recharge coming other msg plz refund my money. mobile no.[protected]

iMessgae and Facetime activation charges on VOdafone

with bill referance no. [protected], I have charged for 530 Rs for activation of iMessgae and Facetime. it should be free.