[Resolved] Vodafone — Cheated services
I m uday singh rawat ([protected]) a vodafone customer want to bring some attention over vodafone cheated services to the customer.They did following cheating:
1) By recharging of addon card of Rs 20 for local 100 vodafone to vodafone night mins....they without any notification converted my previously aquired 800 vodafone to vodafone day mins to night.Hence loss of valuable 800 day mins.They gave the reason that it is stated in terms and condition which they never inform to me.They said u have to ask to retailer about this condition and we cannot do anything.
2) They send many services messages in which by simly opening them u automatically get subscribed without any information.Eg.They send me message for india pak series updates via service message,where i just open it and my 100 Rs get deducted.I talked to customer care and they said " sir its ur problem u clicked a link and you just message dct ckt to reply then ur cricket update service will blocked and u will get ur balance back.I did the same as said but my balance not given back,so i called back to customer care and they replied " U got the wrong information we r sorry for this but we cannot do anything " hence my valuable 100 Rs lost with no cricket update service....so its a clear case of cheating..
So to whom it may concern i requested that please do something in it otherwise everyone will be cheated like this.
same complaints I received from my friend's side.
so its really requested that concern person please take some action and give me some kind of reimbursement either by wealth or action over this company.
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Aug 13, 2020Complaint marked as Resolved