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G
garima agarwal
from Bengaluru, Karnataka
Dec 3, 2007
Resolved
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Resolved

After six months of disconnection of Mobile No. [protected], i received a threating call from Delhi Police Commisioner on the 3rd December afternoon, that he has an arrest warrant in my name and will come to arrest me at 6pm. He gave me the
number of an Advocate J.R. Mishra [protected]. he asked me to call him and try to settle the matter or else he will get the cops in front of my home in the evening. i was petrified and terrified and fainted at the very first thought of it.
When my colleagues in office called the advocate, he asked to pay an amount of 2510/- immidiately and send across a mail with the bill receipt to address [protected]@vodafone.com
i requested for a dissconnection of my number on the 2nd of June as i got a job in Bangalore and had to move from Delhi. My account also showed a bill plan change which i never requested for. they made me pay 2510/- against an outstanding of 2380/-(i got to know this when i went at Vodafone and checked my account)
I am 21years old and a Low BP patient, who is staying alone in Bangalore without family for the first time in my entire life. the kind of threatening that they gave me could taken life out of me. I in the past six months never received any reminder of any outstanding bill . because i cleared all the payments before getting the number dissconneted(they dont dissconnet without clearing the dues!!!) . my current number is [protected], i request you to take some action, as i am still not over the whole senario. you can understand how it must have been for a person who has never even seen a police station apart from in movies.
Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Feb 22, 2012
Vodafone India Customer Care's response Hi Margaret,

We regret any inconvenience caused to you. We would like to inform you that we have not received your payment. Please send a scanned copy of the receipt to vodafonecare.[protected]@vodafone.com so that we may be able to help with the matter at the earliest. You can also write to us at the aforementioned email ID for any assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 12, 2012
Vodafone India Customer Care's response Hello Sendy,

Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/wVJsWv we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 24, 2012
Vodafone India Customer Care's response Hi Saumil,

We sincerely regret the inconvenience caused to you. Kindly share your number with us here http://bit.ly/GLXYrk so that we may be able to address your concern as soon as possible.

Regards,
Vodafone Customer Care
Verified Support
May 15, 2012
Vodafone India Customer Care's response Hello Sir/Madam,

Please share your current contact details and an alternate number here http://bit.ly/KJk4Pr We'll get back to you with assistance in a short while.

Regards,
Vodafone Customer Care
View replies

Vodafone — Late Dispatch of Bills.

I am customer of Vodafone since last six years, having Post Paid connection( No. [protected]). Since Vodafone tookover Hutch Indian operations the service standrad has fallen to the lowest possible level. Every month, Vodafone dispatches bill late and again instead of varifying with their Courier about recipt of Bill by customer, they keep on sending SMS (Which is costing if customer is out of Mumbai) informing, that their biil for Particular month has been dispatched, due on 15th of that particular month .Pls. pay before due date to avoid late fees.

This is rediclous by any standrad, and also day light roberry as Vodafone send bills late and want their customer to late fees for their inefficiency.

Regards,

Ramesh Kanodra.
Reply

Vodafone — no bill being received for over a year for a postpaid connection

I am owner of a vodafone postpaid connection (earlier the Hutch) for over a year. My number is [protected], I have not recieved any bill, but for once only-that too on lodging a complaint with the customer care. then too the courier delivering the bill at my billing address just told me that he'll not be able to deliver bill in a village at a distance of 5 km from Faridabad and then afterwards I have not recieved any bill. I have been paying the dues only on recieving the sms for dues from the company earlier Hutch now Vodafone. How can I know about the details of my bill and how long I will have to suffer at the hands of such callous company.
Reply

hutch post paid — bill plan misktake by the company service person

Dear Concern,

i have applied for Hutch post paid service at vadodara few months ago, the service agent has commited mistake in the bill plan because of which I got a monthly bill of more than 2200 rs which actually could be below 900 rs according to the plan explained.

i discontinued the service after that incident , but still they gave me monthly bills for a period of 5 months or so dispite my complaints to the customer care.
I have paid total money as per the plan explained to me, now they have sent agents to collect money and followed by a notice from civil court (ref. no LEGAL/DEC/BRD/1559.)
Here I request your kind suggestion
regards
Reply

Desein — prepaid to postpaid connection

Sir/madam,

I got a airtel prepaid conection on November 2,2007.Now,I want to convert it to a postpaid connection.When I talked to the customer care over phone,I was told it can be done after a month's time.So,yesterday I approached an airtel showroom in Delhi(Airtel ,pusa road)to get it converted.
The representative in the showoom completely ruled out th possibility and said that the existing prepaid connection must be atleast 8 months old!! I again reconfirmed it with the customer care over phone for atleast five times and again went to the showroom.The representative again, in a very rude manner sticked to his point and wasn't ready to agree with me.His approach was so rude and unprofessional that I'm afraid such representative's are a real shame for the group.
Can u people please tell me what has to be done??!
Reply

Vodafone — services of prepaid connection stopped

I have vodafore prepaid connection [protected] and services of this connection has been stopped twice during last 15 dyas and connection is not operational. Customer care 111 gives various reasons that are not confirmed and there is no official communication for suspension of services.
Reply

Vodafone — Threat call for payment of wrong bill.

I have been using (hutch) service for the last two years under the pre paid rent scheme. This Sept'07 the scheme was over but no one from the said comany contacted me for renewel or to offer new scheme. I coult not able to contact the company as their customer care number are not working. I got one message only that plan 150 has been activated on ur number. They sent me a bill for Rs 417 in which Rs 390 was charged towards rent for 2 months. Now i want to ask the company, how they can activate such plan without asking the customer. They r supposed to confirm the same. Now from the day i received the bill, i m regularly receiving calls for the payment. They r threatning me to pay the bill immediately. I already sent 2 mails to the company. My number is [protected].
Reply
am madhu. my mobile no,[protected]whitch billed 1600.last mounth. then the agnest payment 1000 has been submit the mr. AMIT TYAGI WHITCH MO NO.[protected] ,[protected] WHO has worked in the ROORKEE circle.but problem is that the above payment 1000 was not submit in my account.amit tyagi has been dissappear from roorkee.and my mobile become out of service.after this i talk to vodafone billing officer MR VISHAL
MR MANNU
BUT NOT RESPONDING.
Reply
I am sachin kumar ,mobile no. [protected].last mounth
after 3rd itake the payment 1200 mr rav ajad .then give the dublicate reciving.am connected roorkee circle.then rav ajad leves roorkee.
Reply

Vodafone — didn't get Postpaid Connection.

I am Meer Nasirudeen.I am using vodafone prepaid connection([protected]). I decided to migrate from perpaid to postpaid and I registered in the Vodafone store at Coimbatore for the same. Its almost 72 hours gone past since I registered for migration. Thrice I enquired for the same to them,but still I didn't got my postpaid connection activated.
Reply
Hi Garima,
I was searching something on Google and came across your complaint. It was pretty stupid of you to believe on such calls. Do you think Delhi Police Commissioner has time to call you for this petite matter. These Vodafone/Relaince/Idea/etc. people are creeps and hire illiterate gundas for making these types of calls. They don't have even this much sense how to treat with different classes of customers. I agree that there are many defaulters when comes to phone bill payments, but they must have at least this much sense that to whom they are dealing with. Rather than training their staff on handling customer requests on time and maintaining their software systems, these service providers have opted an easy way of recovery by making these types of calls. Moreover, this is illegal to hire gundas and to threaten someone like this. Again, it was highly stupid on your part to pay the bill that was never owed to you. Never give attention to these type of calls, specially when caller doesn't have any proof of what he/she is saying. Come on we are living in free and democratic nation and should know at least this much legalities. So, don't bother yourself further on this matter.

Cheers,
Chintan
Reply

Vodafone — Chrging me for mobil connect service which is not active.

Dear Sir,
I am Yuvaraj Shanmugam, using your mobil connection. Whenever I get a bill it makes me to loose my temper. I donot have GPRS mobil connect service actived. But your are charging me for this for the last two months. My father has paid the last month bill including mobil connect charges and now I have got this month’s bill also with this charges. When this service was not required I had informed the Vodophone to deactivate it and it was done promptly. But you keep charging me for this. Please inform your staff to wake up know what is happing around. Your sevice since Vodophone has taken over is very poor.
I regret having paid for 2 years post paid subscription.
Yuvaraj Shanmugam
My number is [protected]
Reply
i am dilshad
Reply
i am agree for vodafone postpaid connection for avery plan
Reply

Vodafone — Harrasment calls

Hi, I am continuosly getting calls which are very harrasing and Abusive.
I do not know wht is the matter. i have been paying my bills on time
before due date. but then i am getting abusive calls . sometimes
they say they have launched the case against fraud. I really do not know
wht they are talking about as i have got no notice or document relavted to
that. kindly please advice as i have no information. in this scenario.
As this is very strange and new and i am unaware to legal matters.
Kindly please help.

Vijay Laxmi Hazra
Reply

Vodafone (India)/Talk plans — Misleading customers and incorrect information provided through Website even

The service plans changed making the fool of the customers. The change resulted in the high monthly bills. Even the site doesn't provide the right information of the plan since they have changed and shows the plan which are just misleading. I have the scren shot with me. I can provide if needed. I feel disregarded through this service provider and feel helpless. I have high hopes from u guys.

Thanks
Gaurav Sharma
Reply

Vodafone — Bill not received till date

Month of February 2008 bill not received yet . Cell No : [protected].
Reply
I WANT TO POST PAID CONNECTION PLAN
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Post Paid — late acceptance of billing

sir,
i have paid my aircel postpaid bill at last day evening of my duedate for my bill. but the aircel abc cellular agent in kaundapadi but he accepted my payment and gave the bill in next day date and charged me fine for that. so please take necessary action aginst that dealer.
Reply

Vodafone — Final amount not received

Sir,
I was your post paid connection customer. My Phone no. was [protected]. I have taken it from Sanjay Place, Agra.
For some official issues I have to discontinue your service so I withdrawl your connection in mid of January-08.
At that time I was told that my rest adjusted amount from security deposite amount will reach me within 45 days of discontinue date.
I did'nt receive any amount in that period. I again visited Sanjay Place, Agra vodafone care then they said to wait for one week more as it is in progress. I again visited there to Mr. Pramod after 10 days then he replied it will take 60 days so wait up to 6-7 april. Also he denied to register my complain and to provide me any official mail id and contact no.
But now its 11th April today and I have'nt received any amount till now.
Is it your servive? Thank god I have disconnected your this type of POOR service.
I only want to know will compney give me my final adjusted amount or not?
Pls give me final answer YES or NO

Regards

Smer Jain
[protected]
Reply
please send me bill detail on my mail id. ([protected]@yahoo.com). my vodafone no. is [protected].
Reply

Vodafone Mobile Connection/Sim — After Disconnection 6 Months before Still Getting Bills & Notices

We have taken the Vodafone Postpaid Mobile Connections (No. [protected], [protected], [protected])From Roorkee, Vodafone Sim Franchisee (Gitanjali Communication, Haridwar Road) on 22/09/2007 as a corporate Connection (ie. Company Owned but paid by me). But I find that they are not providing good services at all. After no. of Complaints the service remains worst. So we have decided to surrender those no. On around 12th October, 2007 we have surrender those conncetions and give them the application to suspend the no.s & taken a received copy from them. They promise us that these no. is closed with in 24-48 hrs.

But those no. are not closed till today we are getting bills and notices from the vodafone. We are mentally Harresed totally.
Not Only that among those no.s one No(ie. [protected]) is issued to another person but billing address & identity is not changed. when we call to that person he tolds that he dont have the ID to submitt, so the franchisee put yours ID without changing billing address 7 Identity & I am rnjoying the uninterrupted service.

We have talk to all the concerned persons but no response from them, Instead of getting listen we get the threats from them to pay the bills.

we are mentally Harressed & in deep pain & lost the mental peace & presence after continous of delibrate harrasement!!

Seeking & In anticiaption of Quick & Strict action against them!!


If You Need more Information regarding this matter you better contact

Mr. Vijyant Bhardwaj, Mr. R S Iyer, Mr. B K Sinha on following No.

Ph No:[protected] / [protected]@finolex.com
Reply
These have not actvated mine from 3 weeks. HELL
Reply

Vodafone — father name

[protected] ajay davangere, please give me father name
Reply

Vodafone india postpaid connection — delay in bills

I am using postpaid connection for which i never got the billing details i called several times to there core no. and customer care they assured me every time that this will not happen in future but still same practices by there side rest of things are fine but i am fed up of calling them and asking about my bill they assured me that they will forward my bills to my mail account but still i am waiting for that several times i thought to disconnect the number but its hard to do so because i am using it since one year and my all contact having the same number but surely i will switch over.
Reply

Vodafone — Harassment by Legal department

I have strong complaint with regardign some people who called up from vodafone legal team and talked like stupid people and literally harrasing the customer. I am not in town for last 3 months and have not been able to make regular payments. I had made part payments on the pending bill and you folks start chasing as if i am an absconder. Dont you people check the ARPU of the customer before talkign tough to the customer and reading customer profile. i have paid vodafone more then bloody 40K as my bills and have been loyal in making payments. Does not that loyalty stands as a proof that i will paying my rest of the bills as well. The person who called was so damn rude, he simply ruined entire image of vodafone in my eyes. I would never switch to vodafone and infact would get my entire family off the vodafone and shall try to convince same for my friends and family. I will never suggest vodafone to Anyone.
The employee no. of the guy who called me was 00104 as he told me and said he was vodafone employee. If vodafone employees such people. I am really sorry when you guys say Happy to help you.
~Ashish
Reply

Vodafone — Bills not recieved from last 4-5 Months

Dear Concern Person,

I am your Vodafone(Hutch) customer from 3 years. As per above subject I have not received my bills ([protected]) frome last 4-5 month. Many time I have make correspondence with your customer care executives but response received from oppsite side is that " Information about your bill amount is giving timely via telephonic coversation.".

Now tell me how can I check, is my bill actual or not.

So that please sent my bill from January 2008 to till.

Thanks
Reply

Vodafone — Harrassment by not crediting the payments

I made my bill payment of Rs.1892 for my cell number [protected] on the 18th May 2008 at their gallery at Hypercity Mall, Mumbai. However, the payment was never credited on my account. I visited the outlet again on 24th May to be told that the same would be done by 8 pm. She took the copy of the chargeslip.
Still till 27th May, no credit was posted. Hence, I was forced to revisit the outlet. The guy said that I get a copy of my statement though I showed the chargeslip again. I called HSBC and they confirmed that the payment was taken by them on 20th May 2008. The credit was given on 27th May 2008. I told that not to charge as late fee as the error was from their end and I had made the payment much before the due date 22nd May 2008.
I was told to be rest assured. I was shocked to see my June statement showing Rs. 3379. I called the customer services to be told that as the amount was wrongly credited the same has been reversed and it is 2 months bill showing outstanding. I spoke with Jignesh (Manager, Vodafone) to be told that they are investigating and it would be getting back to me on this.
I had to revisit the outlet at Hypercity (Token 49) to be told that it was an error, and the same would be recitified by the Floor supervisor with some name as Dipti or Deepika. I fail to understand as to how could vodofone goo[censored]p to such an extend. I had to personally visit 5 times and am not sure if the issue would be resolved or not. I have also been charged a late fee and on the record shown as defaulted though I have been a regular payer of all my bills. I insist on an apology letter to be sent to me in 7 days else I will have to file a complaint with the Consumer Court and Dept of Telecommunications.

Rgds,
Chirag Sanghavi
Reply

Vodafone — for post paid connection

i want a post paid (vodafone) connection.
Reply

Vodafone — new prepaid connection

Recently got a new prepaid nmber 4rm a vodafone outlet(gurgaon sec-31).its just not evn a week dat m receivng unwanted calls n whn enquired, got 2 know dat i m d 15th holder of ds new nmber...its really rediculous n want d immediate solution 4r ds...
Reply

Vodafone Post paid service — no action for my complaint

Dear Sir, i have lost my sim . my vodafone cell no is [protected].
I recieved new sim from vodafone gallery, Goregaon west, Mumbai on 21st june 2008. They told me with in 2 hours my no will be activated. But till now 23rd june, almost 40 hrs over. no action taken place. I complaint many times to the customer care reps. they are telling same story, like after 2 hrs sim will be activated.
my last two request nos are[protected] &[protected].
Please ask them to take necessary action.

Elango
Mumbai
Reply
i really agree with you chetan...please send my bill detail on my mail id([protected]@hotmail.com). my vodafone number is [protected]
Reply

Eminent — Home tension

Sir/Madam, I was married for 2nd time after divorce with a divorcee lady. My parents were clashing for me 1st time(marriage lasted 2.5 years with my daughter and parents-in-laws dying in a car accident) and father put some mental fear by his aggressive actions and child like beating.

I'm afraid he encourages me to become physical with excuse of teaching me to become strong like katar laden sikhs. My wife is undergoing lot of stress and so are her parents and relatives. Hope you will send me email on my id mentioned above soon so that I may explain more.

Thanks Mohit
Reply
i fully agree with u, i appreciate that u came forward, we are with u. better move forward to consumer forum.
thnks
ali
Reply

Mobile Postpaid connection — due to anomalies in bill withdrawal of connection

My no. is [protected] I made this no. advance rental payment in feburary 2008 besides this you change my plan charges different rental payments without my concurrence, since I have been received my march bill I lodge so many complaints in your customer care but still company is sending wrong bills in contiunation.Lastly I fedup with your services so I stopped using your mobile connection no.[protected] .Yesterday I made all payments of my usages plus tax charges .
Reply

vodafone/postpaid connection — Disconnect every alternate day

I had taken a vodafone corporate connection 2 months back. Since then my no. is being disconnected every alternate day. The reason they give is that they are unable to complete my verification, though i had submitted all the documents they asked for. I had given my office address for verification and they say that it was conducted on the same address and the door was locked.That is not possible as the office is open 365 days a year. They have never called me for verification. Also they never send any message before disconnection.
I have visited the vodafone store many times since then to raise request for verification. I have also raised such request through customer care many times. But no action has been taken.
I have been suffering a lot due to the continuous disconnection.
Reply

Vodafone — whos number is this

dear sir,

i have been receiving messages and calls from this number [protected]... i do know who he really is ??. He tortures my friend also...so can u send me the details about this number ??.pls...
Reply

Vodafone — Unwanted Plans and billing against that

As per their Company representatives details, I bought an add-on connection which is Talk200specialplan, which is having Rs. 200 monthly rental and 200 local calls free to any network. (Having Bill).

But while billing, the plan was "Talk175specialplan", which is having Rs. 175 monthly rental and around 120 local calls free. Also they billed one month rent extra although i paid Rs. 250 as refundable advance.

If we contact the customer service, they are not having any rights to say against any complaint and their supervisors are not ready to attend the customer calls.
Reply

Vodafone — This is nothing but a harrashment.

Hello, Sir
I am vodafone postpaid consumer,
I have sevral issues to complaint but the prime issues are:-

I have been requesting to change my billing adress from past 2 months, but they never changed, I am asking for supervisor they are disconecting the calls.
From past two months i have not received my bill.

Most of the times they dont even let me speak to the executive of customer care.I call to customer care do not get connected with CC. It happens 20days in month approximate.

I request you please take an action for me. I am in trouble.

my number is [protected]
Reply

Vodafone — Bill payment harrasment

When I change the number there was 750 outstanding . I have shifted my house so I didnt recieve any statments. After one year they called me for 1900/- unpaid bill. I told them that the bill was only 750 so I will pay only that amount, but they forced my to pay 1900/- . yesterday One advocate also called me and frightened me to pay the bill . Why should I pay 1900 when my outstanding is 750/- . Please help me in this regard.


Ravinder
[protected]
Reply

Vodafone — Killing Threats

Hi,
I am newkt shifted to Delhi, bacically from Mumbai. Its been only 7 days in delhi and somebody called my parents & threatened them, He said that he will kill me.

I am not having any clue as this no [protected] is delhi vodaphone no.

Can anybody help me in this matter as i am really feeling helpless. Can I go to police?

this person tried to change his voice & always called after 11.30 late night.

is there anybody who can tell me the details of this no. you can mail me directly on [protected]@indiatimes.com or [protected]@gamil.com.
Reply

Vodafone Postpaid — DISPUTE OF JUNE MONTH BILL NO 16970

Sir,
This is for your information that i use your vodafone post paid connection ( Phone No [protected]) before eight month. i paid your bill time to time but June month bill not deposit in my account this is your mistake i have bill receipt N0 16970. i have make a complaint in coustmer care No is[protected] but no responce from that side. i am living in Haridwar uttaranchal so i complaint so many pepople in your organisation one person is Mr Sidharth fone No is [protected]. another person is Mr sachin phone No is [protected]. This person i am given a mail scan copy of bill but no responce from that side. so many time i complaint your customer care but no response. one 30 seconds announcement is fix in my mobile before making a call any one read this mail please advice me what i can do. because this is big trabble for me.

Thanks
VIVEKANAND CHAMOLI
PHONE No [protected]
Reply

Vodafone Postpaid — activate mobile on 25/08/08 and bill of 1/9/08 is 315 send bill details on my em mail address

my mobile no. is [protected] my no. is actiavte on 25/08/2008. & bill send on 31/08/2008 for Rs. 315/- send me my bill details.


thanking you,


Shakil Shaikh
[protected]
Reply

Mobile User — Harrasing calls

I have been recieving unwanted calls from a mobile user with the phone number [protected]. At odd times continuous calling forces me to switch off the mobile
Reply

Vodafone Postpaid — About National SMS service

I have vodafone postpaid connection my plan 249 it also free 5000 National/Local sms. now i using National sms from Bangalore to Tamil nadu but they said is it Romaing SMS. What they Mean about National SMS?
Reply

Vodafone - Prepaid Division — Restart my old number

First of all i am not making any kind of complaint overhere, but i am making genuine request for, y urgency/timely needfull help.

i am usinfg right now post paid of vodaphone co. but earlier i had been used pre-paid service also till 10 march'08.

Details of request is as per vodapfone service rules i have not maintain active account as per rule due to my negligency/uncertain situation. but that was not purpose to close my prepaid account(Mo_no.[protected], simno:SRT[protected] but last four month without this number i have loose to much. i have not any emotional attachment with number, but urgency of benefit that i am lossing right now. presently this number is not assigned to any person, because it shows number doesn't exist.

so my humble & genuine requst is if it is possible suckh kind of loyal customer like me. then mail me urgenly to reissue the old number. i have already contact service center in different city. but nothing proper response i have been get so far.

you can Present contact me at this no:[protected](Praful Sorthiya)
Reply

Vodafone — unwanted rental plan

Dear sir/madam
I buy ur rental connection on 28th aug .I said the shopkeeper give me the plan in which you offered 664 min. in rs.500 .but when i saw my bill their is no such plan include insted of that plan rs.250 plan is given to me due to which my bill goes high .Moreover the shopkeeper didnt give me the copy of plan.So i request you plese give me the solution as soon asd possible.

my no. is [protected]
Bye
Reply

Vodafone — REGARDING NEW POSTPAID CONNECTION

HI SIR,
MY NAME IS ABHIJEET SINGH, I HAVE PURCHASE ONE POSTPAID CONNECTION ON 29TH SEPT NO.([protected])
WHICH IS NOT ACTIVATED YET AS PER YOUR EXECUTIVE CONNECTION SHOULD BE ACTIVATED WITHIN 24 TO 72 HRS. STILL TODAY IS 7TH OCT AND NUMBER IS NOT ACTIVATE YET .NOBODY HELPING FOR THE SAME NEITHER THE CUSTOMER CARE NOR DSA WHOM I TOOK THIS NUMBER .

SO I M REQUESTING YOU TO TAKE SOME ACTION REGARDING MY CONNECTION AS IT IS ALREADY TOO LATE BECAUSE OF WHICH I AM SUFFERING A LOT...THANX

ABHIJEET SINGH
([protected])
Reply

vodafone add on connection — Money taken with fake details & mark me as defaulter without sending bill

Respected Sir,

My self Gaurav Bhatia s/o Raj Kumar Bhatia # B 11-1440/1 Neem Wala Chownk, Ludhiana [protected].
I received a call from Vodafone care from the [protected] from Priya Feroze Gandhi Market, Ludhiana who told that they want to give Add on connection to me, then they have send me one employee ( Rohit ) from Vodafone who has provided me the SIM Card & taken Rs 500/- from me as security & told that after 1or 2 day verification will be done & it has been done on phone, laterly after these 2 days, i got a call from Priya who told me that we can’t issue u the Add on connection as u r defaulter of our number [protected] for Rs 600/-, in the year 2006 which is running on my father’s name then I replied them that I can’t give u that money as no bill, no intimation call & no letter has been received at that time for bill they r asking about, then why should I pay u that money. When I asked them to return me that money they told that they will not give me my Rs 500/- as security given to them & asked me to give 1st ur pending bill.
My question is this that why they have taken Rs 500/- from me if they don’t want to issue my the number moreover it was not told before that they will not return money back to the customer if their would be any out standing money towards them for any number moreover I was not aware for the same as no body from Vodafone care has intimated me about it in addition to it why they have put my name in the defaulter list without intimating the customer about his pending money.
Reply

Vodafone — Bill is more than actual calls, and plan was not activated according to initial deal

Accoding to the plan on my recent vodafone postpaid number([protected]), rent on this scheme would be of Rs. 399, but actually i received bill with rental amount of Rs. 806Rs. my terrif plan also not according to the plan, which i was taken for this number.
Kindly contact me for solution, on (+91-[protected])
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fg — switching postpaid connection to prepaid

sir,
I am using bsnl mob no-[protected] and i have apply to switch my postpaid connection to prepaid connection and i have submit all formalities including new connection fee But after a long period of time it will not happened and my outgoing and incoming is blocked now.
please do something in this matter.
thanking u.
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Vodafone Postpaid — unnecessary incoming calls

Please let me know the status of all incoming calls coming on my cell during past three months(Sep to Nov.2008)
and also i want my all incoming and outgoing calls status on my e mail ID.
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Vodafone Postpaid — Payment for unused numbers

Hi Dheerendra,

As per your request i had gone for migration of pre-paid to post-paid as on 18.11.08.
But since 24 hrs now, my outgoing and sms has been barred and the reason you guys are giving is very ridiculous as i have not been using those numbers at all . When i was not using how do u except me to pay for the same .And you said you will get back to me with a solution by EOD y'day..till now i have not recieved your call on this issue.

When r u guys gonna rectify and restore my services back to normal..?????
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IM A VODAFONE CONN. USER FROM STARTING BUT NEVER DELAYED PAYMENTS I HV PROBLEM IN MY CURRENT BILL BUT I DID NT GET POSITIVE RESPONSE FROM ANY WHERE FROM 111WHENEVER I CALL HELP ME
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Vodafone — postpaid connection

i have complained regarding my bills which have lot extra charges
even i made complaing no reply when we call a customer care they say some thing else rather than required.
is the essar effect is dragging vodaphone to customer cheating company?
rememebr you orginated from well established customercare nation and don't spoil your name
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Postpaid Connection — calls

dear sir/madam
this is to bring to your notice that i am being continuously harassed mentally by your cust. care dept. i am getting the messages from your side regarding credit limit etc. that too at odd times like 1130 hrs night and 0330 hrs night. it really is disturbing as we people are not as free as your cust care dept. is. i have spoken to your cust care dept. also but to my agony they were not intersted in it.
please try to understand the core problem and do something about these odd time calls.
regards
shashwat sharma
[protected]
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Threatening is the Vodafone way – But we want conversion from Postpaid to Prepaid

(Harassment by Vodafone in converting post-paid to pre-paid connection)

Threatening is vodafone’s usual way if you approach them with a complaint or request. They will not hear what bad experience you have gone through with them. They will just look at the last bill according to them, and will retort that they are going to send eminent people to your house to get the bills collected whatsoever, and boast that you won’t be able to resist them as they are lot more mightier than you can even imagine!

We Indians need to prove them wrong.

As far as I know, vodafone is the only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid. Once you are in their trap of post paid, you either have to keep paying the rent Or just discontinue the service to escape their monkey fist, threatening and litigations.

Mine is a very old Vodafone postpaid number and I don’t want to loose that number as it is circulated to so many key people. But when the Vodafone call center guys called me up and threatened to send their eminent people to get the bills collected, I wanted to switch from post paid to pr-paid. That way, they will have their damn money and I don’t have to speak to their henchmen again. While the talks were on, they again threatened me and taken steps for initiating legal proceedings against me. General Manager – Legal ( Yunus H Ahamed) yunus.[protected]@vodafone.com & Senior Manager – Legal (Lokesh Mahalingappa ) lokesh.[protected]@vodafone.com have sent me legal notice after Lokesh Mahalingappa told that it is possible to get my same old number in pre-paid through a convoluted process. I walked into the Vodafone office at Indiranagar and they bluntly said it is absolutely not possible to have my same old number in pre-paid whatsoever. Multiple times I have expressed written willingness to talk to them rather than mails, and asked them their phone number, but they never bothered speak to me. Now they are going back on their promise and harassing me.

We need to expose this rotten and unethical tactics of Vodafone, for plundering money from the larger population in India. I will fight this out in all the legal forums in every possible way. It is a public need to have the facility to convert post paid to pre-paid especially in this bad economic conditions, and people still need to stay connected, when there is maximum number of job losses, to help them move on in their modest life.

We need to make sure that Vodafone don’t fool our people in India anymore. At a minimum rent of Rs.200/- per month, even if one make only one call, people in India are intelligent enough to multiply the amount with the number o[censored]nfortunate postpaid customers to calculate the amount Vodafone guys are looting so freely.

All other mobile service providers in our county have the facility to switch from post-paid to pre-paid and that too very easily within minutes. How can Vodafone – an alien - insist that a poor man in India should continue paying rent when he doesn’t have a job, or simply because he doesn’t want the facilities as it is too costly for the pocket/ affecting peace of mind due to the threats? An incoming number is the most needed one for a person who has lost job. Let them take the money from those who actually need the postpaid facility.

I have approached the consumer forum as the first step. Complaint Id: 11759.

On a simple Google search, I could see many people are affected by this monkey fist of Vodafone. Some examples are below:

Vodafone Postpaid Connection Complaints - Harassed with the services
http://www.consumercomplaints.in/complaints/vodafone-postpaid-connection-c78230....⇄

Vodafone Complaints - Harrasment caused by Vodafone in connection to conversion of post-paid to pre-paid connection
http://www.consumercomplaints.in/complaints/vodafone-c35338.html

vodafone post paid Complaints - vodafone customer service (Threatening)
http://www.consumercomplaints.in/complaints/vodafone-post-paid-c24520.html

Threatening is the Vodafone way – Postpaid issues:
http://www.mouthshut.com/review/Choosing_a_Mobile_Service[protected].html

Vodafone Postpaid Connection Complaints - Harassment and threatening call by Vodafone
http://www.consumercomplaints.in/complaints/vodafone-postpaid-connection-c23565....⇄

Please contact me [protected]@hotmail.com if you want to join hands, or you want me to join hands with you if you already have started a fight with these scrupulous people. Also send me as much links as possible on the Vodafone harassment in converting postpaid to pre-paid. I am going to host a dedicated site for Vodafone harassments. Also please suggest a name for the web site.
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I want voda phone No [protected].
Name and Address
I am not having any clue as this voda phone number [protected]
I want name and address please help me you can mail me directly on [protected]@lbsnaa.ernet.in

thanks
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I completely agree to this comment.. Mine was a sad case, actually i never used vodafone connection in my life time thank god i will never even, if their legal department is like this i can never ever imagine about the other team or departments in this company. I had a business partner who used to have the vodafone connection. he used to call to our company phone through that connection only. Actually that person deals wit so many other companies and executives he used to travel along so many places and its difficult to get to him even. One lady (she herself call Manju) was calling me from past so many months and talking to me in high languages and is harassing me.. The reason behind is "that guy haven’t paid his bills or some". The reason behind they are calling me is those folks found the number which my company gave me for official purpose in his out going list. I really cant understand this fact, how they can abuse another people for some of their customers with this harsh languages. If they them selves cant find their customer details, how can they expect us to find them? I cant change my phone or drop this connection just because that lady is not behaving properly. I wish there is any thing i can do against that lady
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vodafone/postpaid connection — misscomitment and missbehaviour

i receieved a call from vodafone executive (mr.sunny)
abt converting the prepaid number into postpaid then they send their executive mr.Arif khan to my place i paid him the amount of rs.250 and took a receipt from him(receipt no.1424)on 18th jan 2009.he also gave me a new postpaid sim(sim no. [protected]).they told me that it will take 48 to 72 hours for activating the new sim.and when i asked him about the activation process he told me that they'll deactivate my prepaid sim after activating the postpaid sim.
then i receieved a confirmation call from vodafone they again told me that it will take 48 to 72 hours.but it did'nt.
then i called on mr.sunny's no.([protected])but they told me that their is nobody named sunny overtheir.they also behave very rudely.
next day i again called on that no.then they told me that mr.sunny was not their then i told them about my problem.they said that do'nt worry the no.will be activated in 24 hours.
but after 24 hours i receieved a call from vodafone it was again a confirmation call now he told me that the physical verification would be completed in next 24 hours n the no.would be activated at the same time.
on 24th of jan their verification agent reached at my place he completed all the formalities and told me that my no.would be activated at the same day but again did not.
on 25th of jan in morning they deactivated my prepaid no.without activating the postpaid sim.
i called on their customer care number(111) now they told me that i had to call on postpaid customer care.
i tried multiple of time on their customer care they again said me the same thing that it will take 48 to 72 hours.
they also told me that they did'nt receieved the documents yet but i already submitted the documents with the payment of rs.250 on 18th jan.
due to their irresponsible behaviour and misscommitments i suffered a lot.and i don't think that i made any mistake...
so plz help me and suggest me what i have to do...my number is still not working.
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Dear Garima, This case is little confusing. How could any Commissioner/Vodafone-poeple get your new mobile number after 6 months????? Did u ever worked in Vodafone Call center. In that case the Commissioner who called you is one of your friends/enemies ...

Revert to me in case of any concerns.

Regards
Sujoy Adhikary
+91 [protected]
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Dear Sir

I have Request you please gives tha my in coming call data list.pl do the needful.

Regards/Thanx,

Prakash M Datania
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Vodafone Postpaid Connection — not activate and threaten me

respected sir, i have a vodafone prepaid connection, and thats activate, i got call from vodafone for postpaid connection, and the send me exectuve for coolection money for postpaid connection and they take money and give me sim +recipt, and tell me that your connection is activate within 48hours, and they collect all document . but no connection is activate . and noe 25 days happened, they tell me we dont know about this and treaten that what u were do, u do we dont do any thing and we dont return ur monwey also .
thts is my requist that take action as soon as possible . my no is [protected]. my name is bishwajit haldar, new delhi
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When I call to any local Mobile No like [protected] it directly connected with another Mobile which may be outside India ie ISD Call and Billed me for that
It is not my mistake even though VODAFONE charged me in last month When I had made a call to my frined on his Mobile No [protected] two time the answer from oppsite side in Arbian Language and Vodafone charged me for that ISD Call.
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Vodafone — Connectivity & Recharge

I have vodafone post paid and prepaid both the connection. The post connection was showing Number barred when i was using it in roaming. I visited vodafone office in lucknow and explain the problem. With there assurance that things will work within 15 minutes, I was ask to deposit some amount, which instantly been done. Some amount has also been deposited at prepaid connection. But the services and the recharge both was not done till date.
Happy to help you?????????????????????????????????????????????????????????????????
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Vodafone — Receiving irritation mail from Vodafone

Dear Sir,

I received legal notice from Vodafone on 21/2/2009, I have taken hutch connection on 17/JUL/2006 i used only few (3 or 4) month, Hutch service was nice, Unfortunately my company has forced me to take their own corporate connection, I went to Brigade Road (Bangalore) hutch office i approached for cancelation of the connection, As par my request only that connection has got canceled, And as per their terms and condition all the payment has (1530 /-) cleared in the same office, All the process it went nicely, She has given me acknowledgment also, Unfortunately i don’t have that acknowledgment because two and half years is ended, After long years their sending me this legal notice? Your outstanding amount rupees 1530/- has not cleared, I am surprise; Now i don’t have any proof to give them witch i have paid two and half years before, I request you to please help me out on this.

Thanks & Regards,

Rupesh Shingade
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im 21 year old boy studying tybmm from mumbai university.. im not in position to make the bill payements for my vodafone cell phone number. nand i'm gettin regular calls on my landline number using abusive language ...and my exams arre goin on... i would aprreciate any help...thank you
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my no is [protected]
bill no[protected]
i want detailed bill of this because they have charged me 108 rs for sms and as per i know i have'nt do any sms . pls help me out,
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my bill and plane detils
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Vodafone - Mobile Connection — Harrasment from Pre Paid to Post Paid Connection

I have a prepaid connection from Vodaphone number is [protected]. After several request from customer care Vodaphone I had agreed to make my connection from prepaid to post paid. The plan I had agreed was 222 - Plan, its of Rs:222 pm 222 min free STD/Local thats what person from customer care said. On 10th of March they have collected a cheque of Rs.250 from me and taken all the necessary documents. 13th of April I have recieved a call from Vodaphone once again to confirm my connection. When I had ask the person the detail about the plan they said same as earlier 222 Min STD / Local once I asked what about STD Landline they said it will be charged extra on top of Rs.222. Because I call landline local most of the time I have denied the connection. In the mean time my cheque has been cleared.

On 19-20th of March again I recieved one call from Vodaphone for pre paid to postpaid. This time they came with different plan Rs 350 and Rs 350 talktime. 1Rs Local (Mobile + Landline) 1 Rs STD (Mobile + Landline). I agreed they sent agent to my house once again on 23rd of March they collected documents with cash Rs.250. and assured the ealier payment will be adjusted on the next bill.

Today is 1st of April till my account is not activated. I went to Vodaphone store they had given one reference number ([protected]) against the refund of Rs:250 which I had paid on 10th of March. No update regarding the later one.

I just kindly request to the concern person to sue this company which has not taken my 6-7 Hours of valuable time but also harrasing me. If possible I need compensation form this company.
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Vodafone — not paying attention

me anu george thomas got a vodafone connection no[protected], from many days my balance gets deducted on recieving the calls nd even for not recieving, and even their customer help line is not picking my calls, now whom should i tell my complaint even customer care not responding, its not a big amount that i loose due to this problem but the atitude of the company is very much questionable and still my problem persists, please help me out
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whos number is this
dear sir,

i have been receiving messages and calls from this number [protected] i do know who he really is ??. He tortures my friend also...so can u send me the details about this number ??.pls...
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Vodafone — employees giving threatening over phone

last 8 days back 1 person saying to be the employee of the reputed vodafone company called me.he proposed me for a new scheme of turning my prepaid sim into a postpad sim connection.after that i call the customer care to verify the scheme and about that person.they said that definitely there is a scheme of that kind.but then also i was not fully satisfied.so i kept mum.the person who called me kept on calling the every day.requesting to take the scheme.so 1 day i told him that you come and meet me, after that if i like the scheme i will surely take it.so that person came.i felt suspicious about that person, so i said not to take that scheme.since from that time he always use to call me and threatend me to block my connection and he always use to give me slang languages.
now a days i m felling unsecurity.that person, s phone numbers are____[protected], [protected], [protected].please help me.
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Vodafone — Billing ammount

Hi,

Iam using vodafone from past 2 years . every month my bill will be more than 2000 rupees . I have asked vodafone for different tarriff plans which are used by my friends working in other companies . They said its not possible to give those plans to us . I dont know why they are discriminating people and giving services . TRAI should react on this and should take necessary action.
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Vodafone Postpaid — send one year back bill

Dear sir,
My vodafone postpaid mobile number is [protected]. presently it is running. I am paying bill amount regularly. request is now I want 11 months back bill details of my mobile number for need some information. please let me know actually is it possible or any other ways.
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It is good.
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I want to address from this [protected]
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Vodafone Pre-Paid Connection — Incorrect registration and issuance of new prepaid connection

I had taken a new Vodafone Pre-paid connection somewhere in the month of Oct - Nov 2008 from Mobile Store, Malviya Nagar Market, Malviya Nagar New Delhi. Mob No - [protected]. On 30th May 2009, when i went to Voda fone Store - Ansal Plaza, New Delhi, i was told that the same no. is issues to a person by the name "Umesh" in the month of September and not me. Hence the customer executive refused to serve me. I had submitted a copy of my pan card, my driving license copy and a photograph for this connection.

I am quite afraid that some other number would have got allocated to some other person on my documents, and any mis-use might lead to unwanted problems/ issues to me.

This kind of mistakes is highly unacceptable i would request for an early resoulution of the same.

Abhishek Kumar
Address : T-16 / A, 2nd Floor, Right Side
Khidki Extension, Malviya Nagar
New delhi - 110016

Alternate Contact - No. - [protected]
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vodafone is charging late fee that is ok i am paying that
but why they are calling after due date as i am a loyal customer and payong the bill regularly with late fee
they are threatening that you are using it and you have to pay the bill other wise we are keep calling you
i canot change the no so i have to listen these words 7-8 times in a month
after complaining on 111 there is no responce
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Vodafone — Call Centre Efficiency

Vodafone payment collection agents are an irritating lot. The call center people will call me up and take all sorts of appointments. But the field agents would never come and I end up paying the late fee charges every month. I think the working of the call center and agents should be very well coordinated. Otherwise, all this ends up with he customer paying up more.
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postpaid no... — harashment regarding connection

Dear sir,

This is regarding we r ur exsiting user of vodafone, we get call from vodafone care some Sheetal called us round 20 times that u r very old customer and we r giving u an opporunity of getting new no. we agreed for that then there executive visited at our place his name is Mukesh he gave us recipt of amount Rs250/- against sim no.[protected]
receipt no.19018 company name Hinson Coroporation A-14 Okhla industrial area Phase-i ph-[protected] [protected] and Sheetal contact no.[protected] and their office no. 39826300 all numbers r not working.We r sending u scan copy of reciept but day before when they require customer all no.s r working and all r contacting us but today nobody called us and we r calling there no body attending calls.Most important thing they have taken my id proffs photocopy of License which seems to be very inscure and along with photo it can be used in any other work it can gud bad.This is very unfair deal this type of dealing nobody will use vodafone u can check it out i m very old user o[censored]r services but very much disappointed with this.we have contacted to customer care they told me to mail that's why i m mailing in hope of some action.
We r also in servicing line but this type of service should be complaint to consumer code this is really very irritating.
Provide me above mention persons contact no.s and confirmed me that above address is correct.
Kindly give me solution asap,
Ashish Kumar
[protected]/[protected]
Ug-7/d Jaina Tower-1
Near Satyam Cineplex
District Center Janakpuri
New delhi-58
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Vodafone — Has Won

Your E-mail .has won £950, 000.00 (British Pounds) in the vodafone promo 2009,
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Vodafone mobile — by post bill not getting for the month may

sir
i am not getting the vodafone bill by post eventhouh i got the message on to mobile 20 daysback. the bill is essential for me to submit in my office for reiembersment.pl act and ask the corrier fellow. earlier also it has happned two times after sending the complaints its deepatching now again the problem is started. plsort it out.i want the bill by 15th of everymonthpl.my cell no [protected]
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I won 950, 000, 00(British Pounds) in vodafone promo 2009 and said to contact Mr.Spencer. But I cannot contact him. how can I claim my prize money???????????
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Yes I agree with you guys. vodafone as a company are there to rip you off. they lie to you saying that you will have this much credit, the internet will be free etc when you sign up you get none of them.
the advisors are very very rude, and they always refuse to give their names and most of the times they just hang up on you.

The managers are also the same, they are nothelpful at all.

i strongly do not recommend vodafone. so do not sign up with them..
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Vodafone — inappropriate charges and no technical support

I subscribed to vodafone connect after consulting the costumer care to access internet on my PC through the mobile phone and for the same Rs 199 has been deducted form the account as monthly service after which I was promised to receive the technical informations to access the net.
even after repeated complaints and contacts the problem was not solved despite being the fact that I was being charged, being on roaming, I tried to get the info but was unable to and for the same I was denied supervisor support and even after making request to disconnect the service the rental of Rs 199 was re-deducted from my account.

Can I get any explanation on the same.

Regards
Anupam Singh
+91-[protected]
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Vodafone — finish my connection

dear sir;
i m no interested to cotinue my [protected] vodaphone postpaid no .
kindly plz block or finish my sim.
Reply
hutch post paid
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Vodafone — POST CONNECTION

I WAS USING VODAFONE PREPAID CONNECTION, I GOT A CALL FROM VODAFONE DSA TO CHANGE MY CONNNECTION PREPAID TO POSTPAID, HE CAME TO ME ON 19/06/09 & COLEECT THE AMOUNT & GAVE ME NEW SIM BUT TILL ON 02/07/09 MY NEW SIM NOT ACTIVATED & THE CUSTOMER CARE IS NOT SOLVING MY PROBLEM.EVEN THEY ARE NOT READY MY COMPLAINT.
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Vodafone — Disturbing & Threatning for Bill Payment

Dear Sir,
I have been using vodafone post paid mobile connection(mobile no - [protected]) at Rudrapur, uttranchal. For the first day onwards from past seven month vodafone people or some of their agencies are keep on calling and harrassing me for payment. Still now I have paid all the bills as per due date but every time vodafone people will call almost every day( some time twice in a day) for payment. This calls will start coming every month atleast 10days before due dates and it will keep on calling. Even these vodafone people will force to pay the bills before due date also. The no which keep on calling me is[protected].

Inspite of regular payment vodafone people will call for bill paymentbefore due date and every time they will car during office hour which hampers work. Please take necessary against them
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No range in clossed Rooms. Why ?.
Phone Problem or Net work Problem.
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Opus — postpaid connection

hai this is mustafa here, i applied for postpaid last one and half month back still not activate.i complient to customer care they telling contact executive who collected moneny.but i contect that person he is telling your address proof is not mathing so is not posible to connect.then i told, its ok give me my money Rs 400 back.but now hes not picking my phone.my no is [protected] & that executive no is [protected] his name is subbu.

please do some thing eigher transfer my sim prepaid to postpaid or give me my moneny back

thanks
Mustafa
[protected].
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cpo — enquiry

with respect to the concerned authority i would like to know whether there has been any kind of mail from the concerned branch of barclays bank or the given information and e-mail address is true or not... please reply as early as possible.

NAME OF ACCOUNT OFFICER-Mr.TONY TRENDER

NAME OF BANK-BARCLAY BANK UK

E-MAIL- [protected]@live.com
office tell : [protected]
please verify this e-mail address is true or not
which state that i have won a lottery for (500, 000, 00 great british pounds. )
the sent mail represent like this.

Thank you
winner
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Vodafone — restriction of calls without information

Dear sir,
I, Jaigovind mishra mobile no.[protected], is suffering from holding of incoming & outgoing calls.
I have submitted my photo, address & id proof 2 times for verification & also i came to know that my sim card is not bearing my name.
As per the advise of vodaphone gallary's staff, i have submitted all my document's for name correction but it not happened till now.&my incoming &outgoing calls are restricted by vodaphone.
so, i request you to take proper action against this.
Reply
Dear Sir,
I want to have entire call list details of my vodafone prepaid connection number [protected] for the last two months till the date. pls send me as quick as possible to my e-mail: anup.[protected]@rediffmail.com
Thanking you.
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Vodafone — harassment for change from postpaid yo prepaid

My vodafone mobile number is [protected]. I have visited mini shop of vodafone at Mahipalpur, Delhi for 4 times with a request to change my postpaid number to prepaid. Every time they learn that I have come for change in plan the person at the counter tells me that the system is down. First he asks me why I want to change the plan. There after he tells me that the system is down.
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dear sir
i inform your customer officer to divert my prepaid connection to postpaid connection
and pay 250 rupees your customer care officer .
so i again inform you please divert my prepaid connection to post paid connection.
i am sending your customer care officer mobile no.[protected], [protected]
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Vodafone — Harrasment for the bil paid already

I had visited to Vodafone shop at Thane, Manpada with request of changing my postpaid to prepaid connection on 1/8/09.Mr. Ritesh vodafone stafff told me to clear my outstanding till date which was Rs. 5080/- The payment was made by me debit card in the shop .card was swap by a employee of that center and informed verbally that their is problem in conectivity so the message has come that 'Try Again Later" so RECIEPT IS NOT GENERATED.I insisted to make note about it and give me in writing. they refused but made note about it on their PC.
I had confirmed abot the payment in my bank the amount RS.5080/- was debited and they gave me entry in my passbook.The passbook entry photocopy was submitted to Thae vodafone shop to Mr. Ritesh on 8/8/09 at 4pm.Nothing is been forwarded to payment cell on the other side me, my 10yrs daughter and sister are harressed by payment cell. customer care which runs with slogan of Happy to Help giving most Unhappy experiences and arogant talks saying payment department will harrass you till you are not making payment without looking into how to solve problem.2day it is 11th day.
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Vodafone — Non Payment of Commission

I am a dealer for Vodafone, I have been ripped off by company as they first promised me to pay incentives for the sales I will give them but now after I have given them continuously good business from last 3 years from the time even Hutch was there, the company is denying me my money and not paying me.
Every time they call me for settlement but never give money this is going on from last 3 years. Every time their Area managers, Regional managers and Cluster manager promise me of giving me my money but they never do so.
I dont know how such a company can do such things and there is no law for such things in India.
Please don't take Vodafone dealership as they will Rip you off as well
regards
Jay
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Vodafone — threating calls from a vodaphone number

hello my name is sandhya some people calling from [protected] and threating me that they will through acid on my face if i disagree to love him, many of my job applications contain my phone number thats why i cant change my number, and also i cant tell to police also so please help me
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Vodafone — Numbers harrasing us

I The following numbers are continously phoning us and hanging up. sometimes 20 to 30 times a day.
We need someone to help us block these numbers or to make a crimminal case so as to stop this.

the numbers are [protected] and [protected].

Kind regards

neil
Reply
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    uday singh rawat
    from Gurgaon, Haryana
    Dec 1, 2007
    Resolved
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    Resolved

    I m uday singh rawat ([protected]) a vodafone customer want to bring some attention over vodafone cheated services to the customer.They did following cheating:
    1) By recharging of addon card of Rs 20 for local 100 vodafone to vodafone night mins....they without any notification converted my previously aquired 800 vodafone to vodafone day mins to night.Hence loss of valuable 800 day mins.They gave the reason that it is stated in terms and condition which they never inform to me.They said u have to ask to retailer about this condition and we cannot do anything.

    2) They send many services messages in which by simly opening them u automatically get subscribed without any information.Eg.They send me message for india pak series updates via service message,where i just open it and my 100 Rs get deducted.I talked to customer care and they said " sir its ur problem u clicked a link and you just message dct ckt to reply then ur cricket update service will blocked and u will get ur balance back.I did the same as said but my balance not given back,so i called back to customer care and they replied " U got the wrong information we r sorry for this but we cannot do anything " hence my valuable 100 Rs lost with no cricket update service....so its a clear case of cheating..

    So to whom it may concern i requested that please do something in it otherwise everyone will be cheated like this.

    same complaints I received from my friend's side.

    so its really requested that concern person please take some action and give me some kind of reimbursement either by wealth or action over this company.
    Aug 13, 2020
    Complaint marked as Resolved 
    View replies
    i'm sanjay([protected]) few month ago i gotta call frm hutch compny,a lady said 'sir we have a attracted postpay plan for u n she told me abt plan, after long disscution i accepted her offer.next day she send his exe.,then he cut the bill n he taken 250 rs from me n give me a blanck sim n said sir it will mb actvate in 24 hours but sim card not activate..i've made sevral complains but all in vain i've got no response,every time hutch exe. made sevral excuses n aplogises n it take 3 months n half months. at last hutch exe. said sir u have 2 pay another 250 rs n i give u new sim n refund ur privious payment in 20 days he also said u have no option ,except this i can't help u . i have no choice n i gave him another 250 rs.this number activate in 24 hours,but i still did'nt get the money back ,i have a orignal bill which indicates hutch logo,bill date 22/06/2007...................pls help me
    Reply
    Unless you are careful, you can get pulled into the subscriptions. You have to be smart and not click or send activation messages without understanding the message. Unfortunately, because of the stupidity and softness of some of the customers, companies get away with daylight robbery. You get what you deserve.
    Reply
    Hi,

    Just now i re-charged my mobile through citi bank online ....foro 350 rupees and i got only 186/- credited in my account..what is this so less....that 350 was top-up .....i just got half ..amount credited ...reply me soon
    Reply

    Vodafone — Vodafone is repeatedly cheating people and government is taking no action

    This company is a real fraud. In the last six months they have tried to cheat me of my money several times.

    1. I had asked them to put my number in "Safe Custody" scheme for 3 months (because I had to leave for the US), whereby I was supposed to pay them 99 Rs rental for temporary suspension of my number for 3 months but retaining the number so that I can reactivate the number after 3 months. But Vodafone thought it to be a right opportunity to cheat me and they promptly resumed my services after I left the country and started billing me. I monitor my account over the internet on a regular basis, so I caught their fraud in 2 days and e-mailed them. But they did not respond to my e-mails anymore. Only auto acknowledgements were received. I am going to lodge a case against the company for playing fraud with me, and will use all my e-mails and their auto acknowledgements as my evidences. Even the nodal officer and apellate officer are not replying to the e-mails sent out to them.

    2. In addition to the above, some time back they tried to harrass me by activating caller tunes without any request. When I enquired about this their nonsense executives told me that there is no way they can enable caller tunes without request. Then the real trick. Because of an unwanted caller tune, the customer sends out a deactivation SMS for which they are charged 15 Rupees. Many persons tend to ignore this amount becasue they do not monitor their bills much. Maybe only 20 % of people monitor this. Rest don't. That means Vodafone manages to dupe lakhs of people of 15 rupees every month. Imagine the illegal profit they make out of customers hard-earned money. Request all of you to lodge public interest litigations in this regard. These foreign companies should not be allowed to come to India and cheat Indian public this way. They cannot do anything like this in USA or Europe, becuase that would cost them millions of dollars as fine. They can afford to do such corruption in India because of government support in the corruption activities. Please, for god sake, do not spare these corporate cheaters. Let us show them what Indian Law can do to them.
    Reply
    I was tried to activte call waiting and call conference in my mobile.. I had been talked to the cutomer care past 20 days and i also complainted to a vodafone shop in Gobichettipalayam. But no response from even a single side.. I tried with "*43#" option but its coming like "request not completed".. I tried from another mobile also.. what is this..? IS this is the way to satisfy the customer...????????
    Reply
    this is james from kolkata .i want to the process of sim identify ..any process know anybody ? that is if i put any vodafone number it will show me who is she / he ? and where he from ?
    Reply
    roaming service not good ...
    Reply
    I got a call at 10.45 pm from a vodaphone number [protected] and the person who speaks tamil and english abused me and asked many vulgure questions. I was torchored mentally and felt hurt. Plz take necessary action against him. I don't want to go in Police. Plz Help me.
    Thanks
    Reply
    hello guys ,
    this is heart breaking story of my Rs 22250/- i bought a o2 phone on[protected] and the phone's mother board just cracked in 3 days after that i sumitted the phone in comapny's service center till now i have been only speaking to company's people they refuse to change the phone and top when i call them in 10 calls they pick up only one i have been treated by o2 like dogs this company is just selling there defected peice to consumer and no one can take action they know the phone will spoil in two or three days and they will repair it this how is scam going on in india now who will help consumers no one we are dead human being cheated by these companies no one is ready to help they even do not reply emails person i'am trying to contact is kriti sharma and Mrs Kapoor they are just cheating i know no body can help but guys do not buy o2 phones they are cheating
    Reply
    on 8th march 2008 i changed my plan frm pre paid to post paid on number [protected]. That my services on my respective number were activated on the very 8th of march. but today 14th march my services have been deactivated . my outgoing services have been deactivated without any reason. when i contacted the vodafone shop the assued me that within two hours my outgoing services would be activated but at 13:28 pm i recieved a message frm the vodafone service centre that ur registration no. is[protected],they would respond to the query on friday. without any reasoning my services have been withdrawn if neccessary action is not taken i have no alternative than to reach the consumer court
    Reply
    i am vodafone customer with out my notice my balance had gone minus and if i call the customer care that say that i have used GPRS
    But i haven't used anything.
    Reply
    I am the user of Vodafone lifetime prepaid service since last 2 years and have the following comments:

    1) When I checked my balance, i noticed that it was minus 29/- Rs. Upon visiting their RUDE & UNHELPFUL customer service desk, the reply was, I has activated caller tune (no proof was given). Finally I charged my mobile and the amount was deducted from me. After this, I was bit skeptical about putting additional credit in my account for the fear of loosing my credit to this big cheater called VODAFONE.
    My million dollar question is: If the company can give me a debit of Rs. 29 for caller tunes, why can't they give me the same debit facility for making important calls when I have not credit lost.
    In summary these people are worse than the extortionist goondas.

    2) Recently, I received a message from them that I have not recharged my account for the last six months. A 3 days notice was given to me after which it was mentioned that they will discontinue my services. As per my understanding of LIFETIME connection, I ignored the message. Our esteemed VODAFONE kept their prompt commitment and my services were discontinued after 3 days. Same time I went and recharged my account with Rs. 100. Even then the services did not resume. I visited the same RUDE & UNHELPFUL customer service desk. Now I was told my services were discontinued because I did not submit ID documents as per government rule. When asked, why I did not receive any intimation for the same, again there was no response (Their customer unfriendly personnel were Mr. Varun, Ms. Namrata and Ms. Fatma. All from Vasai Road Vodafone store)

    I just want to tell all the subscribers and the would be subscribers of VODAFONE that they be alert and decide on their future business with Vodafone.
    Reply
    Hi,

    I, Manisha, bearing no.[protected], activated Ghare Baire offer on 02.05.2008 as evidenced from the message received from company. On 08.05.08, again message came that this offer is deactivated for unknown reason. Although service is good, this type of case is not as per the goodwill of the company. This is for everybody's information specially for the company persons.
    Reply
    I told them severel times to deactive the CKT service. But they don't deactive the Vodafone CKT alert service. My balance is deducting every month. I am feeling helpless.
    Reply
    I told them severel times to deactive the CKT service. But they don't deactive the Vodafone CKT alert service. My balance is deducting every month. I am feeling helpless.
    Reply
    sir i am getting continuously unwanted call symboling velgarity
    piz help me out
    Reply
    hi,
    i taken one add-on no, before that i asked the vodafone employee regarding bills, he told for two numbers two bills will generate after confirmed this only i taken the add-on card, but bills are not generated separately, then i called customer care they told for add-on no bill will not generate separately. so what i am saying is company will do any mistake and they feel not their responsible and they will change rules on the fly with our intimating to customers. till now this is the worst service provider, worst response from customer care and giving the fault information in stores in the universe.
    Reply
    hai iam nixon mathew i was using vodafone number from past 4 years but unfortunately i was tranferred from bangalore to New delhi for official purpose because of 7 days delay in paying the previous balance they started to call me in my alternative number and started to threaten me so i request you all vodafone users to switch over to other mobile service available.
    Reply
    Hi Every one,

    Please send you query to [protected]@sify.com...Surely you will get the perfect solution for your complaint...And it is requested that Please send only serious cases...not every small case or any mail in which you want to tell your frustation...because if you send these kind of mails then next time no other case will be handled...so think for others also...Thanks
    Reply
    I am totally agree with you we call vodafone as vc VODAFONE CHEATER BECAUSE SOME TIMES THAY DONT EVEN GIVING GOOD SERVICE
    Reply
    Hi My name is Fahad Javeed. I have a travel ticketing business wherein i sell mobile currencies as well to my customer's, so I wanted to take even Vodafone retailing as well. With this in mind I started hunting for the Vodafone dealer agent for the service & I got One agents no. his Name is Ramu & his no. is [protected]. I spoke to him over the phone, after awaited 7-10 days he visited my office & took my id proof doc's. Then he almost disappeared for more than 2 weeks & when he returned it was a shock to hear that the 1st time I should take minimum of Rs.3000 worth currency whether its required or not & also asked me to pay Rs.450 for the demo sim card with the knowledge how much talk time will be available on it. He was the most cheapest dealer I had ever seen who didn't even know how to speak as he sounded very arrogant.
    Reply
    I want to e-mail id of vodafone company.Please send on my mobile number [protected]
    Reply
    hello sir iam getting alot of disturbance fron the following number i.e [protected].its my kindly request to furnish details
    Reply
    dear sir, i am vilas ([protected]). i have a problem about browsing with opera mini 4.2 on my handset samsung gt b3410 .gprs setting & instalation is correct but there is messege to me that network error, please contact your service provider
    Reply
    Worst Customer sercive of this universe (Vodafone Mobile)

    i have a vodafone number [protected] . i recharged it with rs. 100 annd balance of rs 40-50 was deducted between 20 Nov. to 23 Nov. 2010, i called to customer care 198, first time someone picked the call and disconnected ,second time i asked the customer service Representative (Anita Devi) to transfer the call to vodafone manager he put the call on hold for 18 minutes and disconnected the call, third time i spoke with Mr. Parveen he transfered the call to his supervisior i spoke with him he didn't give any resolution i asked for customer service head number and e mail id , he didn't provide me finally i disconnected the call, surprising- Number temporary Disconnected. this is vodafone customer service............


    Hats off to it..
    Reply

    Vodafone — Worst Customer service of universe

    Worst Customer service (Vodafone)


    I am using a Vodafone no-[protected] since last one year ,i recharged this no. with rs. 100 and balance of rs 40-50 was deducted without making any calls i called Vodafone cust care 198 to complaint for the same, first time i called a customer service executive picked the call and disconnected, second time Anita Devi picked the call I asked to transfer the call to manager she kept me on hold for 18 minutes and disconnected the call, third time i spoke with Praveen he transferred the call to his supervisor Mr. sandeep he didn't give any satisfactory answer so i disconnected the call , i was surprised after this my number was temporary disconnected i was not even able to call cust. care then i called [protected] from a different number and spoke to Mr. haridutt he informed that they have received a req. to bar the service as this number is lost ....This is the customer service of Vodafone.....


    Lucky all the customer who doesn't have a Vodafone number
    Reply
    Hello,

    I am Rakesh and been using the Vodafone number since last 4 years. In these four years, I never felt satsified with their customer service. Their customer service is worst, I have ever seen.

    Some, people will say, if you are not satisfied, then why you are sticking with the company. The reason is, I am using this number since I came to Mumbai and do not want to change the number.
    Also, if these comments are coming from the person who has used the services for 4 years, it has some truth in it. There are other service providers also and even their service is not good but at least their call rates are cheap. Vodafone is the most expensive among all the service providers and still their services are so bad... Really disappointed.
    Reply

    Vodafone — Complaint repeatedly ignored

    Despite repeated complaints through numerous calls and emails, my problem of 3G service not working has been ignored. I have also been charged for the service in spite of me highlighting the fact that the service is not accessible on my connection.

    Also the complaint contact number mentioned on the site , 198, does not work stating ' can not process your request at this time'.

    The responses to my emails do not address my concern of why the service is not working. It has been approximately more than 3 weeks since i had highlighted my issue.

    Ro
    Reply
    am totally agree with you we call vodafone as vc VODAFONE CHEATER

    VODAFONE IS MODERN LUTERA OF INDIAN PEOPLE LIKE BRITISH
    Reply
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      Y
      YASHPAL
      from Mumbai, Maharashtra
      Nov 29, 2007
      Resolved
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      Resolved

      Sir,
      I have not received bills for the month of Oct and Nov'07 and now same was received in duplicate after compliant. Now one bill for the month of Nov'07 for cell No. [protected] still awaited. I have received a message from you that " Hello, your bill dated 15-11-07 will due date of 03 Dec-07 has been received by S. Kumar, on 26/11/07 at your billin address([protected]) and second Message " Your bill dated 15/11/07 with due date of 03/12/07has been received by Mahendra on 22/11/07 at your billing address. The following qurries are arised in your message:-
      1. Date of billing are same how this is possibile the bill reached in separate date.
      2. Boths named persons are not living in my house as well as near my house.
      3. your custmer care officer informed that bill for the month of Oct'07 received by Kavite, Such named lady could not living this house/nearby.

      I have 2/3 times informed the same to your custmercare officer but still fruitfull result are not received. I personally requested to look into the matter the intimate to me correct posion on the matter. I think your carrier have some checking about your com. or otherwise. If we have not received correct posion, I will looge a compliance against your com. or i disconnect both the connection.

      Thanking you


      Yashpal Singh
      533/10A, Gurgaon
      Haryana
      Aug 13, 2020
      Complaint marked as Resolved 
      View replies
      Dear SIr,

      Last week I had taken Vodafone number – [protected] on 31 July, 2008. On the same day I had used 75 /- bonus card but it is not yet working (still deducting more money for all calls). Since that day I am continuously calling to Vodafone customer care and every time they reply that problem will be solved within 24 hours.

      I registered complaint for the same (complaint no –[protected]; the person answering the call assured me that not only the bonus card will be active but also the extra amount spent will be given back to me within 24 hours. Two times I got SMS that the problem has been addressed. Actually the problem still persists.

      I am still looking for completion of those 24 hours. If possible help me. From my side this is last request; if this will not be given consideration I’ll have no way other then to take some other operator’s SIM card.

      Regards,
      Kashish Shukla
      Reply
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        S
        sathiyamoorthi
        from Chennai, Tamil Nadu
        Nov 28, 2007
        Resolved
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        per day minimum 15 time they switch on and put the songs. while i am driving time i took the phone that number comes my hand will automatically switch off. Some times peak times call the phone. so please avoid the above subject. I am your customer. and i don't want to change number in future. that is in your hand.
        Aug 13, 2020
        Complaint marked as Resolved 
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          A
          Avinash Tiwari
          from Gurgaon, Haryana
          Nov 26, 2007
          Resolved
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          Do Not Disturb service not working

          I have registered successfully for Do Not Disturb service of Vodafone, and they have given me a request no. for the same. Alas, the vodafone has not stopped its tele-marketing calls and SMS to my mobile.

          I hope Vodafone ad hires to the service it has to provide....
          Helpful
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          N
          naushad
          from Chandigarh, Chandigarh
          Nov 22, 2007
          Resolved
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          poor signal reception has been the main problem for all vodafone customers in TamilNadu.

          will the concerned authorities look into this issue seriously.
          Aug 13, 2020
          Complaint marked as Resolved 
          View replies
          tamilnadu is not the only place in the world where vodafone has network coverage. i live in bluddy australia and i never can receive or make calls because my phone freaken never has reception. i have been with vodafone for 7 years. but in definitely am going o change o another phone company because honestly wats the point of of owning a phone if no one can contact me. vodafone better fix the problem otherwise ill make the prediction for ur company. all your customers move to another phone company and vodafone is forced to shut. its shame im not gonna wait around for you to fix the problem. but because im nice and for your own sake do something about it.
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            H
            HEMANTH KUMAR P
            from Bengaluru, Karnataka
            Nov 22, 2007
            Resolved
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            Hai,

            The below mail appends my problem,No one cares of my bill.

            My last three months bill has been not reimbersed by my company because of hard copy i

            have not sent to them.

            Am requesting the same from april'07.Till date you people are careless that you have

            not able to send me a hard copy of the bill.you people are going to responsible for all

            this and for my bills reimersement.This is the first company that am seeing careless

            about the customer.Am not going to pay your bills till I will recive my hardcopy of the bill.

            Hemanth kumar P

            From: Hemanth Kumar P
            Sent: Thu 11/15/2007 5:24 PM
            To: vodafonecare.[protected]@vodafone.com
            Cc: rajeshwari.[protected]@vodafone.com; cp.[protected]@vodafone.com
            Subject: FW: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL Oct"07.


            Hai,

            The below mail appends my problem,No one cares of my bill.

            My last three months bill has been not reimbersed by my company because of hard copy i

            have not sent to them.

            Am requesting the same from april'07.Till date you people are careless that you have

            not able to send me a hard copy of the bill.you people are going to responsible for all

            this and for my bills reimersement.This is the first company that am seeing careless

            about the customer.Am not going to pay your bills till I will recive my hardcopy of the bill.



            Regards,
            Hemanth Kumar P
            SM,ICL/2708
            Indiabulls
            Mysore
            ( : [protected]


            [protected][protected][protected][protected]
            From: Hemanth Kumar P
            Sent: Thu 11/15/2007 4:58 PM
            To: Hemanth Kumar P; cp.[protected]@vodafone.com
            Cc: rajeshwari.[protected]@vodafone.com; hemanthkumar.[protected]@rediffmail.com
            Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


            Dear Joshi,

            Again same problem,Have not recived Bill the month of Oct'07.


            Regards,
            Hemanth Kumar P
            SM,ICL/2708
            Indiabulls
            Mysore
            ( : [protected]


            [protected][protected][protected][protected]
            From: Hemanth Kumar P
            Sent: Wed 11/7/2007 5:09 PM
            To: cp.[protected]@vodafone.com
            Cc: rajeshwari.[protected]@vodafone.com; hemanthkumar.[protected]@rediffmail.com
            Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


            Dear Joshi,

            Am not recived any responce from your end.
            From last Aug'07 am not able to claime my bills,So even am not going pay your bills.


            Pls concern your customer problems.



            Regards,
            Hemanth Kumar P
            SM,ICL/2708
            Indiabulls
            Mysore
            ( : [protected]


            [protected][protected][protected][protected]
            From: Hemanth Kumar P
            Sent: Mon 10/22/2007 5:26 PM
            To: cp.[protected]@vodafone.com
            Cc: rajeshwari.[protected]@vodafone.com
            Subject: FW: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


            Dear Joshi,

            The below mail is sent to your company nodal officer and till date I didn't receive any response from her.

            I hope I will be expected revert from your end !!




            Regards,
            Hemanth Kumar P
            SM,ICL/2708
            Indiabulls
            Mysore
            ( : [protected]


            [protected][protected][protected][protected]
            From: Hemanth Kumar P
            Sent: Mon 10/22/2007 3:44 PM
            To: rajeshwari.[protected]@vodafone.com
            Subject: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


            Dear Rajeshwari,

            Being in responsible position con't you revert.



            Regards,
            Hemanth Kumar P
            SM,ICL/2708
            Indiabulls
            Mysore
            ( : [protected]

            [protected][protected][protected][protected]
            From: Hemanth Kumar P
            Sent: Thu 10/11/2007 3:58 PM
            To: rajeshwari.[protected]@vodafone.com
            Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.

            Dear rajeshwari,

            Its difficult to contact you people in the mail also,I will wait for your revert.


            Regards,
            Hemanth Kumar P
            SM , ICL/2708
            Mysore
            ( : [protected]

            [protected][protected][protected][protected]
            From: Hemanth Kumar P
            Sent: Wed 10/10/2007 11:25 AM
            To: rajeshwari.[protected]@vodafone.com
            Subject: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07


            Dear rajeshwari,

            Am a subscriber for your hutch or vodafone from April-07.My phone number[protected]

            Till date am not recived the Bill for all the months,I requested for the hard copy of the mail many times till date non of your company

            people are not responded for my complaint.

            I spoke to your customer care executives for many times and there names are Rohini,Pavan some names are am not documented.

            the complaint numbers are[protected],[protected] and[protected],some more am not documented.

            After giving the complaint I will receive SMS by saying that ,Hi!Your service registration number is[protected].we shall respond to your query by Monday 17/9/2007.

            Till date am not received for the above complaint number. this is repeating from april'07.

            The reason behind am asking the Hard copy of the bill is to because I have to claimed the same from my company, my company wants orginalbill

            to reimbursement.

            Pls check on this issue, I need my original bill to clime for the month of Aug'07 and Sept'07.

            I hope I will get respond from your End.




            Regards,
            Hemanth Kumar P
            SM,ICL/2708
            Indiabulls
            Mysore
            ( : [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            View replies
            sir,
            my mob no [protected], post paid
            i had recievd a msg that i had cross 90% of credit limit but i had not recivd any bill .pls cn u send me my bill and details so that i cn clear the things .
            waiting for ur response pls send as soon as possible.
            thanking u
            Reply
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              C
              Chandra Narayan Yadav
              from Delhi, Delhi
              Nov 21, 2007
              Resolved
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              Dear Sir,
              Somebody with nickname Lala who claimed to be with my absconded son dipendra did several calls to me in past from Dadar, Mumbai area from his mobile no [protected]. We insisted for the address to see them but later on he changed the sim and that no. is no longer in use. My son is still missing with no trace. Would u pl assist me to get the address of that mobile user to trcae out my son.
              With regards,

              Chandra Narayan Yadav
              Aug 13, 2020
              Complaint marked as Resolved 
              View replies
              hello sir/madam.. I am frequently receiving msg from an unknown number.. this person had known some personal information about me and she is threatening me to pay money by top up or else she may call my parents and tell all my personal issues.. I cant approach the police please help me to find the address of the person… thank you
              Reply
              I am frequently receiving msg from an unknown number.. this person had known some personal information about me and she is threatening me to pay money by top up or else she may call my parents and tell all my personal issues.. I cant approach the police please help me to find the address of the person… thank you
              no is[protected]
              Reply
              I am frequently receiving msg from an unknown number.. this person had known some personal information about me and she is threatening me to pay money by top up or else she may call my parents and tell all my personal issues.. I cant approach the police please help me to find the address of the person… thank you
              no is [protected]
              Reply
              my vodafone number [protected] is not recharging any recharge boucher. and displayed on a massege (your mobile number is barred. your transaction ID is UE[protected]) please solve my problem Immediately.
              Reply
              Sir

              I am using my vodafone magic box contains [protected] since 2 months. But I am receiving calls for a person Anoop raghavan that he has taken loan etc., As far as the calls are concerned the above mentioned person migt be in some unfavourable activities. I am usually receiving the calls from theseICICI [protected] and Barclys bank-[protected] and from several nos.
              I have given complaint to the vodafone customer care several times, but no results. If it continues I will take severe police action
              Reply
              hello,
              I want to tell you that

              Me Shankar Lal Maheshwari had taken new vodafone number [protected]
              on 9th. May.2008
              From Ram Nagar, New Delhi- 110061
              But due to Deactivation of no. for a week, instead i have given my
              identity proof as per indian law .At last I have surrender my number
              on 17th. May.2008

              SO PLEASE CHECK IT NO LONG ACTIVATED UNDER NAME

              Mr. SHANKAR LAL MAHESWARI

              # 100, RAM NAGAR
              NEW DELHI - 110061

              WARNING: I will not be responsible for any missuse of number

              Thank You
              Reply
              hello,
              I want to tell you that

              Me Shankar Lal Maheshwari had taken new vodafone number [protected]
              on 9th. May.2008
              From Ram Nagar, New Delhi- 110061
              But due to Deactivation of no. for a week, instead i have given my
              identity proof as per indian law .At last I have surrender my number
              on 17th. May.2008

              SO PLEASE CHECK IT NO LONG ACTIVATED UNDER NAME

              Mr. SHANKAR LAL MAHESWARI

              # 100, RAM NAGAR
              NEW DELHI - 110061

              WARNING: I will not be responsible for any missuse of number

              Thank You
              Reply
              My name is Madhavi.. I'm getting some unwanted calls from [protected] and [protected] numbers. They are talking to me vulgurly.. I cant approach police.. So, please solve my problem. I am not able to bear their torcher.. They are scolding my parents and other family members in a vulgur way.. Please help me..
              Reply
              Give me information to details to the [protected] number .
              who is use this number give me information
              Reply
              Hi my name is Prashant. Somebody probably a girl is giving me miss calls every now and then.its happening since last one week. its very disturbing at times. When i tried calling that number, he/she switched off the phone. The number is [protected]. Can u please provide me with the name and address of this person?i want to find out who is this person who unnecessarily troubling me.
              Reply
              Hello Sir I want address of person and i have his mobile number [protected] and he is guest of our hotel and his payment is remaining so kindly requesting u to send me his address on my email address fast
              Reply
              hello sir from past 2 days iam getting sms from ([protected]) and([protected])this number please tell me the name of person and address .its very disturbing at times.plz plz mail me my email id is soheb.[protected]@gmail.com
              Reply
              Give me information to details to the [protected] number .
              who is use this number give me information about his name & address.
              thanks
              Niral Patel
              Cell.: [protected].
              Reply
              i want to know the address of ([protected]), because he is disturbing me by giving wrong messages
              Reply
              sir,
              i want to know the full details of ([protected]), because he is disturbing me with wrong messages
              Reply
              Sir

              I want to know the full details of [protected] I[censored]sing another connection in vodaphone that no also send my id, because he is distributing some wrong msgs.when I try to contact this no.switch off
              Reply
              Dear Sir

              I want to know the of address of this no [protected]. becouse many times he cald me and spoke to me undesent but i didnt know him. i am unabule to go to police due to some personel problems pls help me

              my mail ID: [protected]@yahoo.co.in

              tks
              s.kumar
              Reply
              Please give me [protected] Name & Address its urgent send my email id
              Reply
              Dear sir there is bad condition of tower;s coverage area at nifft, hatia, Ranchi-3.in order to contact our deared i have to go outside of my hostel nd i can't receive my important call at right time.it have become a regular problem.so i request to u plz take some necessary step to solve the problem ...

              from lailesh kumar paswan
              mobile no.[protected]
              nifft, hatia, ranchi .
              jharkhand
              Reply
              Please give me [protected] Name & Address its urgent send my email id
              Reply
              i have this complaint about a vodafone user whoes number is [protected]. This person is misusing my name and creating problems for me please send the address of this person and name at the earliest on my email id
              thanking you
              Reply
              Hi my name is merbin. Somebody probably a girl is giving me miss calls every now and then.its happening since last one week. its very disturbing at times. When i tried calling that number, he/she switched off the phone. The number is [protected]. Can u please provide me with the name and address of this person? I will not be responsible for any missuse of number!thank you!!!
              Reply
              Please give me [protected] Name & Address its urgent send my email id
              Reply
              Hi

              I am getting calls and SMS from blow number. kindly let me know the name and address of the person.

              No is - [protected]

              Thnk you
              Pritesh Shah
              Reply
              please give me details name and address of [protected] as soon as possible to my moile no or e mail id very urgent
              Reply
              pls send me the address of this phone no..[protected]..its urgent..send to my id
              Reply
              DEAR SIR,
              I WANT TO KNOW THIS NUMBER DETAILED ADDRESS WITH THE NAME, ACTUALLY THIS IS MY SISTER NUMBER, SOMEBODY IS MISBEHAVING WITH MY SISTER NUMBER FOR THE LAST ONE MONTH.

              PLS CAN U SEND THIS MOBILE NUMBER ADDRESS AND NAME .


              THANKS &RGDS
              SRINIVASAN.A
              Reply
              DEAR SIR,
              I WANT TO KNOW THIS MOBILE NUMBER ADDRESS[protected],
              ACTUALLY THIS IS MY SISTER NUMBER, SOME BODY IS MISBEHAVING WITH MY SISTER,

              PLS SEND ME THIS ADDRESS AND NAME.


              RGDS
              SRINIVASAN
              Reply
              somebody disturbing me by wrong calls and it is very irriteting please help me as soon as posible, i am too much disturb by it. i want full addrs of him, it is since 2 months.i cant go to police, i use every possible way but din't work.number is [protected], [protected], [protected], [protected].its urgent.
              Reply
              I am frequently receiving very vulgar msg from unknown numbers [protected] & [protected]. When i am trying to call back to these nos., msg is giving that "please check the number". Kindly let me know the name & address o[censored]ser of these two mob. numbers.
              Reply
              i req to vodafone pvt ltd plz give my and i am found out vodafone users and that users home address. ...
              Reply
              Please give me [protected] Name & Address its urgent send my email id
              Reply
              pls fine, whos no. pls bocz always disturbe from [protected] this no pls find name and address


              thanks,
              ramesh
              Reply
              pls find this no.[protected] name and adress plz sent this id [protected]@gmail.com, always distubing me. and send bad message, so pls fine address and name, do fast



              THANKS
              R.ramesh
              Reply
              Please give me this no [protected] full Name & Address its urgent send my email id.
              Reply
              tell me the a ddress of these no plse [protected], [protected].[protected] these no calling me every day and after that switch off the phone they are therting me
              Reply
              Hi

              I am getting calls and SMS from blow number. kindly let me know the name and address of the person.

              No is - [protected]

              Thnk you
              Sudhir Kumar
              Reply
              sir,
              i had been using samsung e250 model cellphone with mobile tracker activated, it got stole few days back i got the sms from new vodafone sim inserted on it with number [protected]
              i would like to know the address of this vodafone user
              Reply
              Unwanted caller tone in my mobile phone

              I have vodaphone connection for my mobile. Surprisingly without my knowledge on March 22, 2009 before I have received a Short Message Service form Vodaphone saying that your caller tone will be activated immediately which I never asked for. How a company can do such an unprofessional way to irritate a customer. I hope this sort of cheap way of marketing should never happen to customers like me. One thing is I will be charged for the caller tune which I never asked for and secondly the song of the caller tune which is rubbish (Surely the person who is calling will irriarated if he/she listens to the caller tune). I hope the company has some better ways to attract the customer not like this. May I request you kind honour to cancel the ring tone from my mobile phone and credit Rs. 30.00 in my Account immediately.


              Thanks and Regards



              Ajay Kumar
              [protected]
              Reply
              hi, please mail me the address of the following telephone number [protected] to my email id [protected]@gmail.com . the user of that number is very close to me and she isn't picking up any calls since last 5days and i'm really worried over here. :(
              i promise you that i will not misuse the address provided by you. please look into the matter at the earliest and mail the address to my mentioned email id.
              thank you
              Reply
              id like to know the name and adress for the phone number [protected] since i often get crank calls from this no.
              Reply

              i m getting cheap & undesent mails from unknown persons — i m getting cheap & undesent mails from unknown persons

              Dear Sir,

              i m getting cheap & undesent mails from unknown persons.
              plz do something abt it...in that mail i hv got...pics wch r realated to very inimitae scence.
              Reply
              please send me the informayion about yhis person.
              his number is [protected]
              Reply
              dear sir,
              i was looking for only the first name of the user with the vodafone number [protected]. kindly help me in this regard as soon as possible.
              thank you.
              Reply
              dear sir i will losed my 4 lacks of rupees by gambling of three person in koshikalan haryana state so plz conform the adress of this mobile no [protected] its my request
              thanks
              Reply
              Dear sir,

              i want to know the address of this no.[protected]. Becouse many times he called me and spoke to me undesent but i didn'tknow him. i am unable to go to plicedue to some personel problems pls help me.


              my email id: [protected]@yahoo.com

              thanks
              k.naveen kumar
              Reply
              Pls Find The mobile no : [protected] Of name & address details. Send it to my email id : jimmymodi.[protected]@gmail.com
              Reply
              Dear Sir,

              My Brother was in Kashmir and he came to Delhi and got the Vodafone SIM card from Delhi..Its already 2 weeks and he is missing..Could you pls trace him through the SIM card of his whereabouts...His no is -[protected]
              Reply
              somebody is giving continue miss call from near about 2 month kind give the name and addresss of the user no.[protected]. Please send me the details as soon as u can. thank you
              Reply
              Dear Sir,
              Pls give me information to details to the [protected] number .
              who is use this number. Give me information about his name & address.
              thanks.
              Subhash
              Reply
              Dear Sir,
              some one is calling me from his vadafone number & start abusing me so plz sand me his name and address.
              His no. is - [protected]
              Reply
              i am in problem from miss calls by vodafone no.
              Reply
              my friend has received a blank miss call from [protected] every day and night after 10PM but he never talk with him. He call two cell nos. but never talk when we return back to call him he never pick the call. this number is belongs to GOA. This number guy tease my friend niece. I want to locate this number and we can talk to him and stop to him call again. He badly harass my friend family.
              Reply
              please give me name and address of this no. [protected] because he is disturbing me. Its urgent
              Reply
              dear sir, i have big headaik i always getting miss call. can i get detail of this number [protected]
              Reply
              hi, sir/madam I am receiving msg from vadafone an unknown number. Give me information to the [protected] number .who is use this number give me information about his/her name & address.
              pls help me . its my request

              thanks
              Pratap Negi
              Reply
              Hi

              I am getting calls and SMS from blow number. kindly let me know the name and address of the person.

              No is - [protected]

              Thnk you
              Pratap Negi
              Reply
              sir,
              i missed friend mobile. i need my friend number immediately to confirm it. can you give me the
              detail of him with full address and photo.
              i think his number may be [protected]
              reply me soon
              Reply
              Hi

              I am getting unwanted SMS from below number. Kindly let me know the name and address of the person at the earliest.

              No is - [protected]
              Thank you
              Ganesh
              Reply
              Sir i am getting miss calls by a fellow he knows my name he calls me as is friend if i try to call him he dont receive and afterwads send a message his no. is [protected]. can i get is name.
              Reply
              mobile no. [protected] is disturbing my family by calling daily night and saying "I'll come tonight to your home." but when i'm calling this no., the peson receiving the call and telling me very rough and dirty language.
              please give me the name and address of the owner of this no. so that i can go to the police.

              thanking you.

              susanta pramanick
              bauria, howrah
              west bengal.
              Reply
              some body had made me fool & the no is[protected] i no it can be my friend please send it to my id
              Reply
              You Are Service Really Patatic

              This My Mobile Num [protected]
              Reply
              Dear Sir,

              I am Mridul Purakayastha, my vodafone mobile no is [protected]. Please tell me the procedure to contact with customer care executive.

              Mridul Purakayastha
              Mob no- [protected]
              Reply
              [protected] i want urgent pls send me
              Reply
              I CANT RECIVE ANY MSG ON MY VODAFONE NUMBER, I EVEN CANT CONTACT THE CUSTOMER CARE AS THE CALL IS GETTING DISCONNCTD WHNEVR I TRY TO CAL THEM.PLS HELP
              Reply
              Address of mobile user
              Dear Sir,
              Somebody with nickname Neha several calls to me in past, UP (E) From his mobile no [protected]. We insisted for the address to see them but later on he changed the sim and that no. is no longer in use. I is still missing with no trace. Would u pl assist me to get the address of that mobile user.
              With regards,
              Reply
              Dear Sir,
              In every night a call from the No: [protected] for disturbing my family with bad word . We dont know whos is the caller. While we call back he cant attend the phone. Please send me the name and address of the user . We dont like to put it as police case. Send the details to my email address: [protected]@gmail.com
              Reply
              i am receiving unwanted messages from this no.[protected].. pls give me the details of the user..
              please help me..
              Reply
              sorry i forgot to give u the email id..
              it is [protected]@gmail.com..
              Reply
              sir,
              am from AndhraPradesh, my frnd number is[protected], unfortunately we lost contact with each other, no response from that number, so please send me the details of that number, so that i can meet him with that address, please give me the information of my friend & forward it to my mail id.
              Thanking you, sir.
              Reply
              am frequently receiving msg from an unknown number.. this person had known some personal information about me and she is threatening me to pay money by top up or else she may call my parents and tell all my personal issues.. I cant approach the police please help me to find the address of the person… thank you

              no is [protected]
              Reply
              A person had known some personal information about me and she is threatening me to pay money by top up or else she may call my parents and tell all my personal issues..no is [protected] I cant approach the police please help me to find the address of the person… thank you
              Reply
              I want to know the full details of [protected] I[censored]sing another connection in vodaphone that no also send my id, because i am getting missed calls daily from this no .when I try to contact this no.switch off
              Reply
              Please give me [protected] Name & Address its urgent send my email id
              Reply
              i want address of a number [protected]
              Reply
              i want a adress of a number [protected]
              Reply
              I am frequently receiving msg from an unknown number.. this person had known some personal information about me and she is threatening me to pay money by top up or else she may call my parents and tell all my personal issues.. I cant approach the police please help me to find the address of the person… thank you

              plzzzzzzzzzzzz


              the numbr is [protected]
              Reply
              please send me complete detail of person using this number-[protected].please forward me details as soon as possible.
              Reply
              plz send me full name and address of [protected]
              Reply

              Vodafone — Threatening the old in laws

              I was using vodafone commection (previously Hutch) during 2003/2004.. I was completely not satified with service. My number was billed extraordinarily. I called the customer service several times and no action has been taken. There was a disputed payment to the tune of Rs.800.00 . Now i get frequent calls from a lawyer threatening my old in laws to pay the bill or they will file a case against and send police and put me in jail etc... etc... I m really in problem. We got the call from the number [protected].
              I would request her to contact only to my mobile number[protected].
              Reply
              Dear Sir/Madam,

              I want name and address of mobile no [protected]. He has taken a lumpsum amount from me for business purpose and now he is not answering my call since repeatedly calling. please send me the name and address of the above phone no as soon as possible.
              Reply
              Give me information to details to the [protected] number .
              who is use this number give me information
              Reply
              My name is S.Ramprasath my number is [protected].I have received a message from [protected](vodafone) that u can earn money by typing the documents given by him.But he cheated me by saying 2000 rs as a registration fee and i too get dissapointed by him.I cant say to my parents about this so pls send that [protected] person's proof.I need to complaint to police and get back my money
              Reply
              Dear sir,
              can you give me details o[censored]ser & mobile number of this number "[protected]" please send me the details of this mobile
              number on my e-mail address. i am waiting for your reply
              reply as early as possible...
              Reply
              sir, i got a missed cal from [protected] so pls give the details of this number
              Reply
              hi,
              i don't know the man with mobile number [protected] call me on my phone number and each & every time he harrass & when i make a call to him it gone away not reachable so please send me this man's address on my email as soon as possible.
              Reply
              Sir,
              Please provide the full address details of [protected].
              from this no. some ugly massages is comming from my reliance no.
              Reply
              dear sir,
              i m umesh writing u from rajsamand rajasthan.
              i want to the deatils of the [protected] no. this person is distrubiin me a lot. i don't who is he/she. pls help me nd tell me the full deatils of this no.
              i shall be gratefull to you.
              Reply
              sir, i got a missed cal from [protected] so pls give the details of this number
              Reply
              Hi this is Basha

              I want to know the full details of a vodafone number. I am getting irritating calls from the following number. The number is [protected] I want to know the Name And Address of this number.

              Please send me the details of this number.

              Thanking You
              Reply
              Dear Sir

              I want to know the of address of this no [protected]. becouse many times he call me early in the morning and late night too.whenever i will call he does"nt spoke.
              Reply
              I want to know the full details of a vodafone number. I am getting irritating calls from the following number. The number is [protected] and [protected] I want to know the Name And Address of this number.

              Please send me the details of this number
              Reply
              Dear Sir

              I want to know the of address of this no [protected]. becouse many times he cald me and spoke to me undesent but i didnt know him. i am unabule to go to police due to some personel problems pls help me

              my mail ID: [protected]@yahoo.com
              Reply
              hello sir/madam.. I am frequently receiving msg from an unknown number.. this person had known some personal information about me and she is threatening me to pay money by top up or else she may call my parents and tell all my personal issues.. I cant approach the police please help me to find the address of the person… thank you
              Reply
              I want to know the of address of this no [protected]. becouse many times he cald me and spoke to me undesent but i didnt know him. i am unabule to go to police due to some personel problems pls help me
              Reply
              I want to know the of address of this no [protected]. becouse many times he cald me and spoke to me undesent but i didnt know him. i am unabule to go to police due to some personel problems pls help me
              Reply
              i want to know the address of [protected]), because he is disturbing me by giving wrong messages sir plz hellp me its urgent send my email id
              Reply
              i want to know the address of [protected]), because he is disturbing me by giving wrong messages sir plz hellp me its urgent send my email id
              Reply
              i want to know the full details of ([protected]), because he is disturbing me with blank calls




              Thanks
              s.kumar
              MOBILE NO [protected]
              Reply
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                N
                Nitin Sabharwal
                from Delhi, Delhi
                Nov 20, 2007
                Resolved
                Report
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                Resolved

                This is to complaint about the collection dept of Vodafone.My family and few of my friends are recieving calls from your collection dept to get my contact info. when they opposed and said that they do not have my address then they were harrassed .My parents are still in the state of mental trauma.
                No one ever tried to lookafter my conceren of not paying the bill ,i just want to ask one question ,did any one from vodafone asked my family or my friends to give me a postpaid connection???
                The postpaid number which i was using prviously is [protected].
                i want personal attention on this and every thing would be solved in writing however i can speak with a senior representative of vodafone over the phone but wuold not solve it then and there.
                I have full faith in indian laws and if this matter would not be solved at this level then i know the rights of consumers in india and the second level.

                different numbers from where we have received calls are listed below.
                [protected],[protected],[protected],[protected].

                Thanks & Regards,
                Nitin Sabharwal
                ([protected])
                Aug 13, 2020
                Complaint marked as Resolved 
                View replies
                This is to let you know that since two days I have been receiving calls from the number [protected] by the name Devender Huda and another number [protected] by the name V. K Bharadwaj on my mobile phone [protected] which is a corporate number no idea how they found it. They are threatening me of dragging me to the court on account of some VLC company putting case against me saying that the file number is 249/08. My whole family is undergoing a trauma. Please take an immediate action against this number as otherwise there isnt any safety for the Customer.
                Hope my request would be taken care of

                Pranamika
                Reply
                sir
                my mother has been recieving a lot of missed calls and useless sms for the last 1 week from the number [protected].please take nescessary steps to solve this


                yours truly
                navein
                Reply
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                  P
                  PARIN RAMESH SAVLA
                  from Mumbai, Maharashtra
                  Nov 20, 2007
                  Resolved
                  Report
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                  Resolved

                  HI MY NAME IS PARIN SAVLA
                  I HAVE BEEN USING THE VODAFONE SERVICES FOR PAST 4 YEARS BUT OF LATE I AM FACING THE NETWORK PROBLEM. I COMPLAINED THEM REGARDING THE SAME IN JULY 07 BUT NOTHING HAS HAPPENED SINCE THEN EVERYTIME THEY GIVE A SPECIFIC DAY BEFORE THE PROBLEM WILL BE SOLVED BUT NOTHING HAPPENS. IT HAS BEEN NEARLY 5 MONTHS SINCE I HAVE GIVEN MY COMPLAINT. I DID REQUEST THEM FOR A TEMPORARY ALTERNATE SOLUTION BUT THEY DENIED IT ON THE GROUNDS THAT MANY CUSTOMERS ARE FACING THE SAME PROBLEM SO WE CANNOT PROVIDE ALTERNATE SOLUTIONS TO ALL THE CUSTOMERS.MR SERVICE REGISTRATION NO IS[protected] AND MY MOBILE NO IS [protected].PLEASE LOOK INTO THIS MATTER AS SOON AS POSSIBLE.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  View replies
                  No vodafone signals
                  My office is in masjid moth, uday park, new delhi, but there are no signal at all of vodafone, only airtel works here. all vodafone connection in my office are dead, this place is a commercial area even then the connection does not work, my no is [protected](postpaid), pls help or i should also discontinue...
                  Reply
                  WE reside at Basement at 37 Paschimi Marg, Vasant Vihar, New Delhi-110057. There is no signal at the basement. We have at least four Vodafone postpaid connections at this address. You please install a 'BOOSTER' so that there is no signal problem. WE are willing to pay whateve amount is required. My mobile No. is [protected]. Please do the needful on an urgent basis.
                  Reply
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                    S
                    Sarbjot Singh
                    from Kottayam, Kerala
                    Nov 19, 2007
                    Resolved
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                    Resolved

                    i want to disconnect my postpaid connection of vodafone......my number is [protected].....the reason is that i m going abroad so i want to disconnect my account as above....thank u
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    View replies

                    Vodafone /Mobile Bill Payment — Poor service!

                    i took a postpaid number in mumbai and the number is [protected]..i came to chennai this month..i didnt receive my bill yet..i want to disconnect the number and want my last month bill too..please send my bill to my mail id as soon as possible and also disconnect the number as i dont need it anymore..please take necessary actions soon.there is no network coverage in my place also and its not possible to contact customer care also..
                    Reply
                    I , Sri Swadesh Kr Chakrabarti residing at 321/1 Swamiji Sarani, Kolkata-700048, am a customer of Vodafone (erstwhile Hutch) having mobile no [protected]. Unfortunately i lost my Noika set having said connection while travelling by bus on 11.11.2007 at 8 p.m (apprx) and i also lodged a Diary with Lake Town P.S vide GD no. 684 dated 12.11.2007.
                    The above connection may please be locked immediately.
                    Yours faithfully
                    Swadesh Kumar Chakrabarti
                    Reply
                    My Mobile No. is [protected]. I want to disconnect the CT provision from my mobile from this month, i.e. November'07 onwards. You have deducted Rs.30/- today for the said provision. Kindly reimburse back the amount at the earliest and delete the CT provision from my mobile.

                    Regards,

                    Shashikant
                    Reply
                    Hi sir dis is Ahmed i purchased Post Paid connection 2 months back & m still waiting for my 1st bill where as i hv already made the payment of that.And more over ur c.care executives barred my call.so i request u to do me the needfull.............
                    Reply
                    Dear Staff in Charge,
                    Are you really watching this page,If you had seen this page atleast once you would have improved your services much better, I had been using Hutch from day one of their entry & I had almost crossed paying Rs.3,00,000 as my monthly bills, I had sent you a request across, as a mail for providing the details of my bill paid for the month of Oct '07, which as per my understanding, was supposed to be answered in 48 hrs but I havn't recieved any reply in 128 hrs, I would request your good office to extend your minumum time frame from of your replying period from 48 hrs to 1440 hrs (Two months),
                    my mobile number --- [protected]
                    Which will really give time you to streatch your hands & legs,
                    May be you grew too much than your capacity,.
                    Attention to Detail is the need of the hour
                    Reply
                    I have not recharged my number [protected]. Now the number is in invalid state. I want the same number. Please activate it....
                    Reply
                    net cafe
                    Reply
                    vodafone post paid
                    Reply
                    i am a vodafone user for 4 yrs and always pay the bill on time and personally.today i tried the bill collection service.i called the office at 10.00am and was told it would be done by 2.00pm.ireceived a call at 12.00 asking for the add.no one turned up,i called the excecutive,avinash([protected])who said he would reach in 15 mins.at 5.00 i called him again he did not receive my call.i called the payment centre who assured me that the bill would collected on the same date.i waited till 8.00 and no one came.i again called the customer service no.[protected],the lady said she would find out the delay and get back to me which she never did.such kind of service is not expected from you.
                    i wasted the whole day waiting for your guy,my bill has reached it's cieling and now i may have call barring.i hope u take action against the erring persons or i may have to take more drastic steps
                    Reply
                    disconnect my vodafone connect [protected] to day. i sifted from kolkata to jamshedpur so disconnect it today
                    Reply
                    my number is [protected], for d last one week i have trying all your customer care numbers none of then are working. i have cleared all my bills till date but i cannot use my number when ever i dial a number there is a prerecorded message which says i have not cleared my bill, which is soo irritating. please please do not ever thnk of getting this connection. this is a useless . vedafone will drive u nuts
                    Reply
                    My sim is blocked.i need the chenni vodafone customer care number to the PUK number.please help
                    Reply
                    sometime b4 i bought an new number {[protected]} today i passed nearby 4 days but it is not activated and registered my complian to the coust. care but there was no exect result. i m allredy useing a vodaphone no. is [protected] and there is not any problme. If my no would not be activateing by tomorrow than i would not submit my bill because this is a very poor service.
                    Reply
                    Sir,

                    My Vodafone no. [protected], my bill date is 1st of every month and due on 18th of every month. I got the Vodafone bill of November and also I paid the same before 8 days from my due date. i.e. 18th December 2007. It's not only I paid the payment by cheque dated 12/12/2007 dropped in Vodafone Drop Box but also I confirm from Vodafone Customer Care section. Now I am getting Vodafone Message daily to pay your Vodafone bill of November immediately. If failed, your Vodafone connection will be suspended.!!!

                    Sir, I have a simple question i.e. Why are you using THIS VODAFONE BOXES each and every places.? Is it make any use of Customer? please keeping some responsibility for cheque payees.!! This is my humbly request.

                    Gopinath

                    N.B. I honestly say that I PAID MY VODAFONE BILL for November 2007 the cheque date is 12/12/2007. Please cheque it as early date. This is my request.
                    Reply
                    Vodafone has a useless third class customer service crew they dont even know how to communicate to a customer who has a corporate plan connection i have had too many difficulties and hard time to understand these so called customer care executives. they lack of information they dont even know what are we calling for. i just wanted to know that how can i make a bill payment online or over the IVR system i spoke to 4 reps named ganesh,keshwar,ajit.prashant no one was able to explain as to what are the steps to be taken to pay bill at last i only explored the entire stupid i.v.r. system and found my way. this was really irritating for me to speak to everyone and explain all the things again and again. i mean if this is going to be the case then i think it would be better if i cancel the connection. it took me whole 2 hours to make a stupid bill payment. it ended up with frustation. i just wanted to say that vodafone needs to work on their customer care reps. they need to be trained on the ethics of tele servicing or they should choose customer service reps who speak correct and fine english.this is a limit now .someone needs to contact me about the same from your company.
                    Reply
                    give my bill email [protected]
                    Reply
                    I am Rajesh Chaturvedi my no. [protected]. since i became customer of vodafone it did not get my bills so that i could pay timely after veryfying the bill .After doing all this they imposing me 100Rs late fee additionally. who one is concern Please look into the so that I remain stayed with vodafone
                    Reply
                    Subject: Excess duduction from prepaid account Ph. [protected]
                    To: [protected]@vodafone.in
                    An amount @ Rs. 199/- for October and November 2007 has been
                    deducted forcefully from my prepaid account of vodafone no. [protected].
                    I approched two times to the vodafone stores at vikas marg Delhi on dt.
                    01.12.07 and 19.01.08 regarding above said.

                    I came to know that the said amount is deducted for activation
                    of internet on phone. I hereby specify that neither made a request to
                    activate the internet and nor used any time even it was activated. The
                    Assistant in vodafone store on 01.12.07 assured me that she has sent an
                    email to the concerned department and the money will be re credited in
                    my account with in one week. But it is regreted to say that the
                    assurance was not fulfilled. I further approach the same vodafone store on
                    19.01.08 and on the enquiry the assistant said to me that she is not
                    capable to do the needful.
                    Hence I request to you that an amount of Rs. 398 may kindly
                    be recredited to my account.

                    Thanking you,

                    Yours faithfully,
                    Suresh Kumar Sharma




                    [protected][protected][protected][protected]
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                    Reply
                    Hi
                    Vodafone number starting with 988 Series was good please continue the same.many people like vodafone because of the series it starts with,so go ahesd try it out
                    Reply
                    I HAVE BEEN RECEIVING CRANK /BLANK CALLS FROM [protected], WHAT CAN I DO, MY NO. IS [protected] - WHAT SHOULD I DO??DO I HAVE TO CHANGE MY SIM CARD?? MY EMAIL IS [protected]@rediffmail.com
                    Reply
                    Hi,

                    I am ruby. My vodafone number is [protected].

                    This vodafone people are so cheap and uneducated that they do not know hw to communicate with customers. I have been customer of vodafone from 4 years and have never missed out on payn any bills. Thistime my bill has crosssed 5000 and i did not pay as i had not been sent the itemised bill. I am presently abroad and i am askin them for the bill but they are not ready to send and some guys with the ohone number[protected] has used abusing laguage to all my frens and relatives. Iam plannng to lodge a complain against VODAFONE. the cheapest service provider.
                    Reply
                    Hi Team,

                    Please do me a favour to get me contact updates for the mobile number [protected], since we are getting untime and unwanted calls from this number, with this we are mentally depressed and harrased by the guy.

                    Kindly update me at the earliest.

                    Regards
                    sendil
                    Reply
                    hi

                    Plz can u mail me this month(may) of mobile bill ASAP.

                    Regards
                    kamal joshi
                    Reply
                    Dear Sir or Madam in vodafone plz give job in ur company in haldwani and send me ur reply in my number - [protected] .

                    i have 5 year experience in computer line in office package.

                    thanks u
                    joy
                    Reply
                    comp. no[protected],[protected],[protected]
                    all re comp. no for one complain only which is yeat to get solved.
                    my ph. no. is [protected].

                    pls work untill u all work we ownt get bill to pay we really work.
                    so we need service from ure side to.
                    Reply
                    bill payment in andheri mumbai.
                    Reply
                    i want to know my total bill amount after cancellation of services
                    Reply
                    kuch bhi nahi...
                    Reply
                    Dear Sir or Madam,

                    I using your ph. connection more then five years. My No. is [protected]. I deposited my phone bill on your drop box in CP, M Block on 14/10/08 & Cheque No. 754614 amounting Rs. 589/- is clear from my account on 16/10/08. My outgoing call blocked from sunday. I meet your vodafone store at CP & show my Pass-Book to your person.He scan my Pass-Book page & mail to complaint cell. He told me that your phone activate within 4 (Four) hours. Now time is 9.42 PM (27/10/08). At the deewali occasion my phone not working. pl. activate as soon as possible. Otherwise I will go to consumer court & all expenses given by you.

                    Thanking you,

                    Sunil Kumar Sundriyal
                    [protected]
                    Reply
                    how to view bills online
                    Reply
                    Hi vodafone customers...

                    My name is praneeth ..im one amongst u frustrated very much after i took the vodafone connection.
                    I've paid the bill li'l bit late and they barred my incoming n outgoing services. I expected my services wud be unbarred soon i pay the bill and then i did so...After i paid the bill i called up the customer care service and said them dat i paid the bill just now and i pleased them to activate my service. I was very happy the way an excutive repliedto me coz he said me it wud be done in half an hour. Alright i was waiting for dat moment ... later i looked at the clock it passed more than half an hour but my calls were not activated... Again i called up the customer service and a lady answrd my call and she asked me to take out the sim card and put inside after 15 min .. i did dat but ther was no use ... i waited for 6 hrs... still the services wer not active .. again i called up, an other executive said me dat it will be done in 2 hrs ... after dat i waited for 10 hrs ... services wer still not active ... so i thought to bang those executives and i called up again, i explained a lady abt my prblm facing wit this vodafone services ... She took all the information of mine regarding the payment and finally says dat "sorry sir we could not find any kind o[censored]pdate in our system" i donno wat systems do thay use... This is very very bad from the service provider... Vodafone this is not the way u serve to the customer... plz try to recruite the executives who are very spontaneous and well active while they answer to the customers... This is my humble request ... Ur executives are null, blank, no one has proper knowledge abt the product of which they r dealing wit. They cannot understand the customers queries... Plz recruite better executives... Though alll these happened i cannot deactive my services coz i love vodafone

                    Thank you,
                    Praneeth
                    Reply
                    my mobile no is [protected], since 04 oct 08 i had not been using your service to due to some unforeseen circumstances in my family and i was unable to inform you either.My talk plan was 444/- i would like you to consider my case and reduce my rental to a minimum plan as i am not in a state to pay.
                    Reply
                    i am your used last 3 years, but recently one month poor connectivity. i am in rudrapur, uttrakhand. If i call always jumping some another nos. its a happend last three weeks. its means you collect false calls charges in my mobile nos. so kindly check immediately.

                    Another problem is i paid my bills amount dt 20.02.2009, (Hanumant communication, rudrepur, udhamsingh nagar, receipt no.181161 amount- Rs. 1900) but when i call always message "your payment not received."
                    Reply
                    I am a vodafone user for last 7 years. The site for payment on line gets hung at "WISH TO LEARN MORE ABOUT YOU"
                    This is not acceptable. Moreover the payment centres in Delhi refuse to accept payment for Kolkata mobile phone bills.
                    Who is accountable for this is not known.
                    Reply
                    i have deoosited two cheques bearing nos 581236 &581237 for 415- & 1238- being monthly payment for the month 112 to 113, for mobile nos [protected] & [protected] respectively. these cheques were dropped in the box provided in the BEST on 16/03/09, Generally, the cheques are debited to my accont within 3 days, but this is first time cheques are not colleced and realised for payment.i have paid all the bills regularly i.e too before dur dates, please look into the matter, let me know the status of these cheques, in order to avoid payment of penalty.
                    Reply
                    hello,
                    my self sanjeev bansal i am your very old client of vodafone mobile no [protected]. my problem is that from last five months your DSA name m/s offshoot agency pvt ltd. pick up the cheque of my mobile bills from the last five to six month they are make me promice every time that you pay this money in next bill your late payment charges we will not take but same think hapen in next that late payment charges add in that bill . i have your this agancey person name neelam her mobile no [protected] after this trun mobile no [protected] and now gaurav mobile [protected] this three person allways promice me after taken money they not done any think
                    so my request is that pls less the late payment charges from my bill that amount is may be 700rs if you less then i able to take your more service other wise i have stop and cancel this mobile no
                    thanks
                    sanjeev bansal
                    mobile no [protected]
                    email id [protected]@hotmail.com
                    Reply
                    my 1st bill is not recived, not email mgs recived, my email id < rajgoswami81yahoo.com >
                    pls.send my email bill and hard copy corier service.urjent

                    regard
                    raj
                    Reply
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                      M
                      Mohit Agarwal
                      from Mumbai, Maharashtra
                      Nov 18, 2007
                      Resolved
                      Report
                      Copy
                      Resolved

                      Vodafone number: [protected](Punjab)

                      Below is the complaint that I sent to the vodafone people. You would be able to understand the actual issue.

                      "Hi

                      I just checked my bill and found that I was charged for the SMSs that I send for almost the whole month. My SMS pack was not working. I don’t know how it got deactivated. And the worst part is that even if it was deactivated nobody bothered to inform me. This is ridicules. I have always found problems with the billing.

                      You have 2 days to sought it out. I WILL NOT PAY THE CHARGES FOR SMS AT ANY COST. I HAVE ALWAYS BEEN PAYING MY BILLS ON TIME AND THEY ARE RARELY BELOW 1000. NOW I AM REALLY FED UP AND I FEEL I HAVE BEEN TOO NICE WITH YOU GUYS IN THE PAST.

                      PLEASE HELP!!!

                      Best Regards
                      Mohit Agarwal
                      Technical Support Executive
                      Sebiz Infotech Ltd., Mohali
                      Mob: [protected]
                      Email: [protected]@sebiz.net"

                      They replied:

                      "Dear Mr. Agarwal,

                      Thank you for your email dated 13/11/07 regarding mobile number [protected].

                      We would like to confirm you that no SMS waiver is applicable on mobile number [protected] as the same is running under Talk -275 Plan wherein we are already offering the benefit of 200 local messages. Hence SMS 50 pack can not be opted with this Tariff Plan.

                      The docket numbers for your future reference are[protected].

                      We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to assist you.


                      Warm regards,
                      Vodafone Care
                      Contact numbers*
                      Vodafone Care : 111 or +91-[protected]
                      (Toll free from Vodafone mobile phones within the home network)
                      Fax number : +91-[protected]
                      E-mail : care.[protected]@vodafone.com
                      Website : www.vodafone.in "

                      Now what amazes me is that they say I can use the SMS50 pack with Talk-275 plan whereas this pack was working for around 2 months with this very plan. They deactivated it without informing me and I was charged for the SMS for the whole month.

                      My billing cycle is from 10th to 9th of next month. The deactivated my sms pack on 12th Oct, though as per there policies an sms pack can not be deactivated within the billing cycle but only at the month end.

                      Their statements are contradictory to their own policies.

                      I am waiting for some response from them, but I know they won't provide me with a waiver of Rs 400 at this moment where I am paying the remaining bill of Rs 1100.

                      And when I would request for a disconnection or go to Consumer Forum, they would be paying much more than that.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      View replies
                      I requested vodafone care to deactivate SMS @ 10p plan,so i can activate 1 Rs STD facility.They deactivate and said me to wait for 24 hour's for deactivation.Next day i tried to activate STD 1 Rs card,but not able to activate getting message "card face value grater than session value".Again i contacted to customer care to deactvate.They advice me to send message like "SSMS NO" to 56789 again to deactivate.I tried to send 3 times but get back message from vodafone like"keword mismatch" and deducted 6 Rs for 3 sms.Now they advice me to send SMS to 111. Get same message back like your request will be actioned in 24 hours.
                      I am very much frustate about the vodafone service and charges
                      Reply
                      respected sir/ma'am
                      I am Pankaj gandhi ,miss soni had called me from phase 7 mohali vodaphone for the payment of bill, she talk with me in a very roud manner ,i dont seem to understand why the such good company apoint this kind of employs how dont know how to talk with the customer, just know i have 5 vodaphone no ,miss soni had discannect my incoming calls in ego before the time period ,my disconected cell phone no is [protected] im using this no since the hutch lounch i had never phased this kind of problem ever in my life from hutch and expect the better services form vodaphone ,i[censored] want to contect then my no is [protected]
                      Reply
                      I am Pankaj gandhi, miss soni had called me from phase 7 mohali vodaphone for the payment of bill, she talk with me in a very roud manner, i dont seem to understand why the such good company apoint this kind of employs how dont know how to talk with the customer, just know i have 5 vodaphone no, miss soni had discannect my incoming calls in ego before the time period, my disconected cell phone no is [protected] im using this no since the hutch lounch i had never phased this kind of problem ever in my life from hutch and expect the better services form vodaphone, i[censored] want to contect then my no is [protected]
                      Reply

                      Vodafone — Sms deactivation

                      Inspite of activating my sms card all my sms rates were 1 re. I had activated it on 23 aug 2008 .I tried to call to vodafone customer care, but their network was busy.
                      Reply
                      What the hell vodafone is thinking about itself ...i tool the plan of daily 2 rupees rental and 30 sms free per day ...and man I get cutt oof 2 rupees daily and I get no SMS free !!!
                      Reply
                      Hi,

                      If you see the trailing mails below, its been 11 days since I logged in a complaint and a request to stop the services but to my extreme disappointment, it has still not been deactivated and Vodafone is continuing to deduct my balance each and everyday. I fail to understand does a company like Vodafone fills its pocket by cheating its customers like this.

                      Please treat this as my last mail. I am getting my connection deactivated if I do not get a message for deactivating of service today.

                      Thanks
                      Ritika

                      From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                      Sent: Wednesday, August 31, 2011 3:46 PM
                      To: Ritika Prakash
                      Subject: Re: RE: RE: Vodafone complaint [REF:[protected]]

                      Dear Sir/Madam,
                      Thank you for your email dated 30/08/11 regarding your mobile number [protected].
                      We would like to reconfirm you that we have analysed the aforesaid mobile number and found that VAs service which includes business economy pack has been activated on your mobile number with your consent through sms dated 13/04/11.
                      Hence, we would like to inform you that reversal could not be processed.
                      We would also like to inform you that we have forwarded your request regarding deactivation of Business & Economy pack and same will get deactivate from your number within 24 working hours.
                      The docket number for your future correspondence is[protected].
                      We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.
                      Happy to help,

                      Vodafone Care

                      Contact numbers
                      Vodafone Care : 111 or +91-[protected]
                      For complaints/requests : 198 (toll free)
                      Fax number : +91-[protected]
                      E-mail : vodafonecare.[protected]@vodafone.com
                      Website : www.vodafone.in




                      ---- Original Message ----
                      From: [protected]@infosys.com
                      Sent: 30-Aug-2011 18:11:00
                      To: vodafonecare.[protected]@vodafone.com
                      Subject: RE: RE: Vodafone complaint

                      I am sorry to say but I am very very disappointed with your services till date. This has not happened for the 1st time that VAS services have been activated without my consent. Please let me know if you have any proof of my conversation or sms regarding my interest for activating this service. By the way, its been a week since I have been requesting for deactivating this service. Please read the trailing mails below. Why do you write within 48hrs when you cannot even fulfill the service in a week's time.

                      Please deactivate this pack else will have to put up a request soon for deactivating vodafone's service altogether.

                      Thanks
                      Ritika

                      From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                      Sent: Tuesday, August 30, 2011 5:21 PM
                      To: Ritika Prakash
                      Subject: Re: RE: Vodafone complaint [REF:[protected]]

                      Dear Sir/Madam,
                      Thank you for your email dated 30/08/11 regarding your mobile number [protected].
                      We would like to inform you that we have analysed the aforesaid mobile number and found that VAs service which includes business economy pack has been activated on your mobile number with your consent dated 13/04/11.
                      Hence, we would like to inform you that reversal could not be processed.
                      We would also like to inform you that we have forwarded your request regarding deactivation of Business & Economy pack and same will get deactivate from your number within 48 working hours.
                      The docket number for your future correspondence is[protected].
                      We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.
                      Happy to help,

                      Vodafone Care

                      Contact numbers
                      Vodafone Care : 111 or +91-[protected]
                      For complaints/requests : 198 (toll free)
                      Fax number : +91-[protected]
                      E-mail : vodafonecare.[protected]@vodafone.com<mailto:vodafonecare.[protected]@vodafon...⇄
                      Website : www.vodafone.in<http://www.vodafone.in/>




                      ---- Original Message ----
                      From: [protected]@infosys.com
                      Sent: 30-Aug-2011 15:28:10
                      To: vodafonecare.[protected]@vodafone.com
                      Subject: RE: Vodafone complaint

                      Hi,

                      Its been 20 days that my money is getting deducted daily. Could you please stop it and reimburse my money back? Would be great else I cant let you people deduct my balance unnecessarily. Will have to opt out of Vodafone immediately.

                      I hope you take this matter urgent

                      From: Ritika Prakash
                      Sent: Wednesday, August 24, 2011 10:44 AM
                      To: 'vodafonecare.[protected]@vodafone.com'
                      Subject: RE: Vodafone complaint [REF:[protected]]

                      I don't understand when do you guys take a customer's consent when the customer has never ever received any call or message for the same. Its so illogical.

                      From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]<mailto:[mailto:vodafonecare.[p...⇄
                      Sent: Wednesday, August 24, 2011 10:40 AM
                      To: Ritika Prakash
                      Subject: Re: Vodafone complaint [REF:[protected]]


                      Dear Mr.Prakash,

                      Thank you for your email dated 23/08/11 regarding mobile number [protected].

                      We would like to inform you that we have analyzed the aforesaid mobile number and found that VAs service which includes buisness economy pack has been activated on your mobile number with your consent dated 13/04/11.

                      We would request you to please send following syntax from your handset for deactivation of above said service
                      *123*13#

                      The docket number for your future correspondence is[protected].

                      We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.

                      Happy to help,

                      Vodafone Care

                      Contact numbers
                      Vodafone Care : 111 or +91-[protected]
                      For complaints/requests : 198 (toll free)
                      Fax number : +91-[protected]
                      E-mail : vodafonecare.[protected]@vodafone.com<mailto:vodafonecare.[protected]@vodafon...⇄
                      Website : www.vodafone.in<http://www.vodafone.in/<http://www.vodafone.in%3chttp:/www...⇄




                      ---- Original Message ----
                      From: nodal.[protected]@vodafone.com
                      Sent: 23-Aug-2011 17:58:54
                      To: [protected]@infosys.com
                      Cc: vodafonecare.[protected]@vodafone.com
                      Subject: Vodafone complaint

                      Dear Mr.Prakash,
                      Thank you for your email dated 20/08/2011 regarding mobile number [protected]
                      We would like to inform you that as per our records, below mentioned concern has not been addressed at our call center/Vodafone Care (Punjab). However we have forwarded your concern/request to Vodafone care, and you will be confirmed about the resolution in 24-48 hours. Moving forward we would request you to follow the escalation process as given below to help us service you better.
                      Contact at Vodafone Care 111 / [protected] for your any enquiry / request or complaint regarding services. You can even e-mail at vodafonecare.[protected]@vodafone.com<mailto:vodafonecare.[protected]@vodafon...⇄ If you are not satisfied with the resolution given or concern not resolved within the given time frame, you can certainly contact the Nodal officer with the docket number (complaint number) given by customer care.
                      The docket number for your future reference is[protected] Assuring for the best of our services at all times.

                      We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.
                      Happy to help,
                      Vikram Singh
                      Nodal Officer

                      Contact numbers
                      Vodafone Care : 111 or +91- [protected]
                      For complaints/requests : 198 (toll free)
                      Nodal Number : +91- [protected]
                      (Available between 9:30 a.m. to 6 p.m. Monday to Friday)
                      Fax number : +91- [protected]
                      E-mail : nodal.[protected]@vodafone.com<mailto:nodal.[protected]@vodafone.com<mailt...⇄
                      Website : www.vodafone.in<http://www.vodafone.in<http://www.vodafone.in%3chttp:/www....⇄



                      ---- Original Message ----
                      From: [protected]@infosys.com
                      Sent: 20-Aug-2011 14:47:46
                      To:
                      Subject: Vodafone complaint

                      Hi,

                      I am a Vodafone customer (Mob no.[protected]). I want to let you know that once again without my consent, I am getting charged for some service of Vodafone.

                      Recently, I am getting charged for Business and Economy Pack everyday. I have never received any message or call for this and it has been activated by default. Please get this deactivated asap.


                      Thanks
                      Ritika Prakash
                      [protected]
                      Reply
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                        M
                        Mohit Lohani
                        from Delhi, Delhi
                        Nov 17, 2007
                        Resolved
                        Report
                        Copy
                        Resolved

                        I am a student of BITS Pilani & my mobile no. is [protected] & they have downloaded caller tune on my phone & even deduce rs. 60 from my balance account against it the same thing happened with few of my friends also i have regd. acomplaint on customer care 4 days before numbered[protected] and they are still not responding to it.So kindly help me in this matter & please get me the money deduced back as it is very i8nconvenient for me. Thanking you
                        Mohit Lohani
                        Room no.405, Ram Bhawan,
                        BITS, PIlani,
                        Rajasthan-333031
                        Dec 3, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 21, 2012
                        Vodafone India Customer Care's response                         Hello Mohit,

                        We called you but there was no response. Please share a convenient time between 9AM and 6PM from Monday to Saturday so that we can assist you.

                        Regards,
                        Vodafone Customer Care, Maharashtra & Goa (except Mumbai).
                        View replies

                        Vodafone — Activated Caller Tune without my permission!

                        Vodaphone activated a silly caller tune on my prepaid connection no. [protected] and deducted Rs.35/- from my balance. I have been complaint several times on customer care but attender says, caller tune has activated, because I wish to activate. This is not the way exploit the consumer so cheaply.

                        Rest I have been receving their ad call 5 to 6 time within a day. I think customer grievance are not being seriously entertaining by VODAPHONES.

                        Now I wish to get rid of that silly caller tune / ad calls / ad SMS without sparing my money & time and credit my balance with deducted amount.
                        Reply
                        I am working in Xansa & my mobile no. is [protected] & they have activated caller tune on my no. without any request from my side, & this had happened thrice with me & they have deducted 60Rs bal each time. I have made several calls in the customer care and everytime they say, it will not be repeated, however there is no action taken till yet. And now i am really pissed off because of the inconvenience caused to me & first of all i want my caller tune to be deactivated & i want the money to be refunded ASAP. Please take a note of it & provide me the reference no. for the complaint raised on my email address mentioned above. Thankingyou.
                        Ruchi Khandelwal
                        86-F Mayur Vihar
                        Pocket 4, Phase -1
                        Delhi-110091
                        Reply
                        Activation of caller tune without my knowledge.

                        I am holding a postpaid satyam corporate vodaphone connection.The digusting activity they have performed is that they have activated the default vodafone caller tune service on my mob no:
                        [protected] without my knowledge...and every month 30/- is being charged which is highly unfair and undesirable.

                        i had and have been sending 2 of the deactivation messages daily viz.

                        DCT CT[protected]
                        DCT CT ----111

                        several times...

                        None of them were effective..

                        I was unable to speak to any of the customer care executives even though i tried calling them several times...

                        I am very upset with this kind of highly dissatisfying vodaphone service.

                        I request the concerned authorities to disable/deactivate my present caller tune ASAP so that it wont be reflected in upcoming bill and also refund the amt of caller tune service charged on my account uptill now.

                        Also request u to provide me the reference no. for the complaint raised on my email address mentioned above.

                        Thanking u,

                        Swaroop S,

                        Software engineer,
                        Satyam computer service Ltd.,
                        Bangalore.

                        Mob: [protected]
                        Reply
                        i have a connection of post paid but since 5th feb this is not in connectivity and continuation msg coming that -1700 is balance i don't know why and you people are saying me that i have done international roaming and send sms whereas this never happened pl. reply me on my cellphone[protected]
                        Reply
                        i have applied for caller tone in vodaphone care (cp d-27) branch but any exeuctive couldn't solve my problem. my phone no is [protected].
                        Reply
                        My pre-paid Vodaphone mobile no. [protected] was refilled on[protected] first for Rs.199.00 by retailer Gutka Stores, Digha naka at 08.59.44 hrs (transaction ID MU[protected]) and again later on the same day[protected] by mistake for Rs.350.00 by retailer Galaxy, Thane(W) at 12.22.24 hrs.(transaction ID MU[protected]). This error was reported to the retailer Galaxy on the very same day[protected] for reversal of the second transaction and refund of Rs.350.00 charges. Galaxy has received the complaint order no.[protected] from their distributor for reversal, but has not received the confirmation from their distributor, for the reversal and refund. Would urge you to consider an efficient procedure of reversal to customer to the same degree as is your present procedure of cutting off the telephone connection in case of any delay in refilling beyond the due date.
                        Reply
                        Dear sir,
                        I am a post paid subscriber of vodaphone since last 2 years,but i am 4 years old customer as it was prepaid before post paid.i have always deposited my bill on due date,5th of every month.on 1st of march-08 i went to mumbai to attend some of my omportant meeting and came back to jaipur on 17th of march-08.on 13th march they disconnected my phone due to non payment,inspite of my request to extend my period till 17th march.On 14th march i made my full payment at mumbai head offfice of vodaphone,but they are still not provided me any connection.I am facing a lot.

                        regards
                        uma shankar sharma
                        Reply
                        18th march 2008 New Delhi
                        I guess customer loyalty doesn't mean a thing to Vodaphone. I've been so loyal to this brand that despite all the allurances by ohter networks i stood by them...
                        Only to find that whenever i talk to my near and dear ones i only get to hear only one thing 'your voice is not audible...hello hello hello hello...your voice is breaking up,hello hello hello lokesh can you hear me...'
                        the customer care division of Vodaphone doesn't seem to care about anybody. They just are into selling their product.
                        i wish one day they call me and just say that they are sorry ...

                        Lokesh Sadathia
                        [protected]
                        Reply
                        I HAVE TOO MUCH FACE PROBLEM TO VODAPHONE PLS HELP ME
                        MY MOBILE NO [protected]
                        I AM USE POST PAID CONNECTION LAST 04 YEAR & 6 MONTHS
                        NOW I WANT CANCEL POSTPAID CONNECTION THEN I NEED THIS NO IN PREPAID I DEPOSIT 750 IN THAT TIME MY BILL AMOUNT 231 / RS I WISH MY BILL + OTHER CHARGE + NEW PREPAID RECHAGE FROM MY DEPOSIT BUT VODAPHONE CANT DO THIS
                        PLS HELP ME
                        my mobile no [protected]
                        [protected]
                        Reply
                        My new mobile no. is not activate and my I.D. and Address proof submitted for 26.03.2008 at 6:00 Pm counter 'K' (Saurabh) your vodafone store, Nirman Vihar, Delhi-110092
                        New Mobile No: [protected]
                        contact : [protected]
                        your coustmor executive is very bad and misbehaviour on me.
                        Coustmor Name: Sanjeev
                        Reply
                        one num of your connection harrasing me a lot by sending very dirty sms. the num is [protected]. pls help me . pls tell me his name and address. my contact num is [protected].I'm your very old client . so pls i need your help.

                        thank you
                        Reply

                        Vodafone — ACTIVATE CALLER TUNE WITHOUT MY PERMISSION

                        am a harpal singh my mobile no. is [protected] & they have downloaded caller tune on my phone & even deduce rs. 40 from my balance account against it the same thing happened with few of my friends also i have acomplaint on customer care and they are still not responding to it.So kindly help me in this matter & please get me the money deduced back as it is very i8nconvenient for me. Thanking you
                        harpal singh
                        h.no.b-154 shivaji vihar
                        rajouri garden
                        new delhi
                        Reply
                        wht is the benefit of posting here? no one from vodafone is listening and reading our agony and anger . if you people spare some time and go to their outlets and make some noise may the multinational company could hear and take some action against the call centers and so called EXECUTIVES. who even dont know how to respond to customers. i feel so hate when i think about the attitude the executives did to me. i threw my sim card (actually it say SIN CARD)IN A GUTTER .
                        Reply

                        Satyam Computer Services Ltd — Couldn't send SMS

                        Hi,

                        I bought a new Airtel prepaid in pune, but I am not able to send SMS thru it. I also ensured that the message centre number is set to [protected]. Not sure on what could be the problem.

                        Can somebody please tell me if this is the correct message centre number.

                        Thanks
                        Akash
                        Reply
                        We never receive phone bills kindly do the needful and send it in our house No. 740/7B, Chandigarh.
                        Reply
                        This is my VODAPHONE [protected], I topup 10 Rs. Cards. They took the amount without any indimation.
                        I need to know the reason. Always call comes from VODAPHONE service, Fully they disturbing to me.
                        If the call comes regularlly from VODAPHONE, I will go to consumer court.
                        I was unable to speak to any of the customer care executives even though i tried calling them several times...
                        I am very upset with this kind of highly dissatisfying vodaphone service.
                        which is highly unfair and undesirable.
                        Reply
                        vodafone is all balls its my big mistake by takeing there conection
                        Reply
                        Activation of caller tune without my knowledge.

                        On 3rd June, 2008 I was trying 56789 for Caller tune and there was no response I could hear the message and automatically it used to disconnect I tryed this several times.

                        My unbilled amount was Rs.23/- the next day when I called to check the unbilled amt. it was Rs.384/- I was shocked & called the 111 to check the bill again it was showing the same amt.and they had activated the caller tune without my knowledge, i had and have been sending of the deactivation messages viz.
                        CAN CT[protected] several times...

                        The digusting activity they have performed is that they have activated the default vodafone caller tune service on my mob no:[protected] without my knowledge...

                        I am very upset with this kind of highly dissatisfying vodaphone service.

                        I request the concerned authorities to disable/deactivate my present caller tune ASAP so that it wont be reflected in upcoming bill and also refund the amt of caller tune service charged on my account uptill now.

                        Also request u to provide me the reference no. for the complaint raised on my email address mentioned above.

                        Thanking u,

                        RACHANA
                        Reply
                        I cananot make a outgoing calls from my number since 1 week but no one from customer service is responding properly. They all are asking me to keep patience. I am not at all happy with the sevices. Vodaphone is one of the worse service provider of India.
                        Reply
                        my sim card just stopped working sunday so i took it out cleaned it put it back in but it says put sim in but i have and it still dont work is there any way of getting another sim card with my old number on it [protected] please reply thankyou
                        Reply
                        hello,

                        i am a regular customer of voda phone from last 1 year.i am using a plan of 444.i am complaining to customer care every month about my bill. it always come more than my usage. i never do sms and it gives the bill of my std and local sms. my very important concern is that today i wanted to check how the bill get generated. i spoke to 2 min to a local network. and my bill got increased by Rs 12.i spoke to Custmer Care. bt they simply said thet they will not be able to help me as it is unbilled amount. advised me to check the bill after 1 mnt. is it possible for me to keep the record of every call to track my bill. i am very upset. and i am also not sure whether you will be able to help me.because the supervisor also is not helpful.i would request you if you could help me in this concern. i am very unhappy with the service and the customer care .

                        i would really appreciate if you could resolve my problem ASAP.

                        thankk you.
                        Reply
                        hello,

                        i am a regular customer of voda phone from last 1 year. number is [protected] and is the name of P.R kumar.i am using a plan of 444.i am complaining to customer care every month about my bill. it always come more than my usage. i never do sms and it gives the bill of my std and local sms. my very important concern is that today i wanted to check how the bill get generated. i spoke to 2 min to a local network. and my bill got increased by Rs 12.i spoke to Custmer Care. bt they simply said thet they will not be able to help me as it is unbilled amount. advised me to check the bill after 1 mnt. is it possible for me to keep the record of every call to track my bill. i am very upset. and i am also not sure whether you will be able to help me.because the supervisor also is not helpful.i would request you if you could help me in this concern. i am very unhappy with the service and the customer care .

                        i would really appreciate if you could resolve my problem ASAP.

                        thankk you.
                        Reply
                        Vodaphone activated a silly caller tune on my prepaid connection no. [protected] and deducted Rs.35/- from my balance. I have been complaint several times on customer care but attender says, caller tune has activated, because I wish to activate. This is not the way exploit the consumer so cheaply.

                        Rest I have been receving their ad call 5 to 6 time within a day. I think customer grievance are not being seriously entertaining by VODAPHONES.

                        Now I wish to get rid of that silly caller tune / ad calls / ad SMS without sparing my money & time and credit my balance with deducted amount.
                        Reply
                        hello i wan hello tune some 1 lady says hello so many times so plz tell me the procedure
                        Reply
                        I am holding vodaphone connection since last four years. My vodaphone no is [protected]. I am facing the problem of poor singnals since last 40 days. Previously I found not such problem of signal at my home. I have lounched the complaint vide no.
                        [protected] on 3rd Septmber08.While asking the action, It was replied by Mr. gaurav, Custmer care executive on 19th Sept. that It will be not solve recently. If you want you may return the sim back.
                        Now a days in this compititive market, rather improving the service network, company is replying to give back the sim card.
                        Iam unhappy with the service of the company and custmer care.

                        B.B.sadhu
                        Reply
                        VODAPHONE IS CHARGING ME Rs.6, 500 COZ SOMEONE ELSE DID NOT PAY !!!

                        I got a vodaphone connection # [protected] in '07 and used it just for a month. After that i had submitted a letter asking them to disconnect, which they did not. Interestingly i did not get any bills after this but, i was in for a big surprise !. Vodaphone customer CARE executives started calling and harassing me on my other vodaphone number saying that my phone number [protected] is under use in Karnataka(while the SIM card is with me in Delhi) and deducted Rs.6, 500 from my other phone as well as disconnected it. Is this the kind of business ethics that an MNC operates with???? Shame on your company .
                        Reply
                        During long journey its helpful wheather I know which place I reach in my Vodaphone [protected], but it not working in my Nokia 2630
                        Reply
                        I have a postpaid mobile no[protected] and i have requested to make it prepaid since last one week, i have been issued prepaid
                        SIM also but it is not functional inspite of repeated requests please look in to the matter.
                        Reply
                        Dear Sir

                        URGENT

                        hello i want hello tune some 1 lady says hello, hellos so many times and finally she says kuska bolo and hutch song will continue. So Please can you tell me the CT Code. IT requires very urgently

                        V.Dhanasekaran
                        Reply
                        Hello
                        i am a regular customer of voda phone from last 9 Month. number is [protected] and is the name of Vijendra Singh.i am using a plan of 399.My cell lost for Yesterday .so plz give the call detail for 9PM(29/10/08) to 9 AM(30/10/08).
                        Reply
                        Dear sir.
                        i have use ur conction no [protected].i recived one call o[censored]r sales executive he told me to conect ur no prepaid to postpaid only one fifty per month rental so i, give to ur executive two fifity rs. cash and after one days again i recived one call for ur verfication departement he told me one fifty rent +service carge and +caller id charges. so i told him i am not convert my conection prepaid to postpaid he says he return my two fifity rs in just 24 hours but i am not recived my amount
                        plz help me
                        Reply

                        Vodafone — without permission download of caller tune

                        Last month Voda phone in formed me that I have successfully download caller tune and Rs 30/= per monthy will be charged for that.I immediately contacted customer care and asked them how they download caller tune for me with my permission.? The customer care people assured me that they will look in to the matter and nothing will be charged in the bill.But I found that Rs 30/- have been charged for download for this month bill.I strong condemn this activity of vodaphone.I will switch over to other service provider if my grievance is not redressed.
                        Dr Surajit Ghosh
                        [protected]
                        Reply
                        I am Research Scholar at CEERI, Pilani and my cell no. is [protected]. I just missed call to one of my friend ([protected]) who have caller tone, i get back a massage from 56789 that i have activated same caller tone on my cell and deduce rs 45 from my account. This is totally unfair to me. So kindly help me in this matter & please get me the money deduced back. Thanking you
                        Reply
                        Dear Sir,
                        I want to block following no - [protected], I don't want any sms or call from this no

                        My no is [protected].

                        Please do needful.
                        Reply
                        i m not getting to cal ur cc no.that is 111, i dont know why this problem is occuring n also my bal is been deducted, plz help me in some way.
                        Reply
                        Dear Res Sir/Madam,

                        Good morning,

                        I hv facing lot's of problem from VODAFONE.My moblie no is [protected].I had recharge with Rs 35 Benefit-:350 Local SMS free otherwise deduct the amt from my prepaid A/C.We want all my deduct amt..

                        Pls check my last five transaction -:
                        1) JAN 27 23:01 NO-: [protected] RS.1 LOCAL SMS KURLA
                        2) JAN 27 23:01 NO-: [protected] RS.1 LOCAL SMS KURLA
                        3) JAN 27 22:01 NO-: [protected] RS.1 LOCAL SMS POWAI
                        4) JAN 27 22:01 NO-: [protected] RS.1 LOCAL SMS KURLA
                        5) JAN 27 17:01 NO-: [protected] RS.1 LOCAL SMS VASAI


                        Pls resolve these problem ASAP...

                        Regards/Prathamesh
                        Reply

                        Vodafone — Activation of caller tune without my permisssion

                        On 28.01.2009 a caller tune was activated without my permission and Rs. 45/- was deducted from my balance. I sent SMS to delete and refund the deduction. I contacted the customer care service. The person receiving my call replied that this was done due to their mistake, the caller tune has been deleted but the balance cannot be refunded. What is this?
                        Reply
                        [protected] gprs not activate
                        Reply
                        please tell me message pakage provided by vodaphone
                        Reply
                        Hi,
                        Vodaphone caller tune is not listen so i can not choose the song...
                        pls help me
                        Reply
                        On 17.04.2009 a caller tune was activated without my permission and Rs. 45/- was deducted from my balance.Also that day i saw one msg in inbox that, your caller tone is setted successfully. I contacted the customer care service. The person receiving my call replied that this was done due to their mistake, the caller tune has been deleted but the balance cannot be refunded. What is this? What you think about us?

                        Also please de-activate my all settings from my cells...please do needful...
                        Reply
                        Comments

                        4 minutes ago by Raviraj Shetty Br. [send email]
                        On 17.04.2009 a caller tune was activated without my permission and Rs. 45/- was deducted from my balance.Also that day i saw one msg in inbox that, your caller tone is setted successfully. I contacted the customer care service. The person receiving my call replied that this was done due to their mistake, the caller tune has been deleted but the balance cannot be refunded. What is this? What you think about us?

                        Also please de-activate my all settings from my cells...please do needful...
                        Reply
                        True.Vodaphone service is just pathetic..
                        Reply

                        Prepaid Mobile — Activation of callertune without my order

                        Callertune activated by Reliance Communication Ltd without my permission / conscent. Huge amount deducted from my account. This is lootmar / dacoitry.
                        Reply

                        Vodafone — Actiave caller tune on my number

                        hello Sir,
                        I have got a call from vodafone and instantly received a voice message.."Thanks for activating hello tunes on your number" . I was astonished how it happend? Then I talked to vodafone customer care executives. They told me that sir it has been activated with your permission and we can't do anything.

                        But the truth is that I never gave any response for caller tunes.
                        My mobile number is [protected]

                        Please do something.

                        Thanks

                        Navneet Kumar
                        Reply

                        Vodafone — caller tunes with out permission and even after taking them off

                        my phone number is [protected] . i want to srictly say that the caler tunes have been working in my phone with out permision always when i recharge my phone with Rs.30 or Rs.60 my balance becomes 0[zero]. first it came without my pemision and then even though i with the help of my friends i tryied to dis conect it by some methods which include some message to ur costumer care it still did not go of . pls understand our problem and try to take it off . due to this i am not able to call many off my relatives my phone number is [protected] . i want to srictly say that the caler tunes have been working in my phone with out permision always when i recharge my phone with Rs.30 or Rs.60 my balance becomes 0[zero]. first it came without my pemision and then even though i with the help of my friends i tryied to dis conect it by some methods which include some message to ur costumer care it still did not go of . pls understand our problem and try to take it off . due to this i am not able to call many off my relatives
                        Reply
                        Activation of caller tune without my permission
                        my mobile no. is [protected] & caller tune on my phone & even deduce rs. 37 from my balance account But complaint on customer care . and they are still not responding to it.So kindly help me in this matter & please get me the money deduced back as it is very inconvenient for me. Thanking you.

                        Kind Regards
                        Harish Agre
                        Reply
                        I am unable to activate ISd in my vodaphone number [protected]. When i call the customer care to activate it they said i cud send the sms ACT HISD to actibate it which i did .

                        the meaage came back saying unable to process isd.! when i called up aagain they are asking me to pay a refundable deposit. As per vodophone booklet whih you get it never asks for any such refund.
                        it is highly unfair. either they shd advertise correctly or atleast the custaomar care ppl shd be sensible enuf to give correct information . Time is important for everyone.Request you to kindly look into the issue
                        Reply
                        I have had a Vodaphonenumber which i have been trying to change to Prepaid as I was going to be out of country for a while. I made FOUR trips to The four bungalow office of voda phone, the first two trips i patiently returned with more papers as address etc, they kepts creating problems for me which bordered on it looking like they simply do not want to encourage changing to prepaid, the harrasment continued till i requested on my 4th trip that the line be disconnected. At which point they said they had done the conversation and it will be changed. It has been 3 days since and it has not been done. When i call their customer care am told it has still not been activated frm their shop. where it was promised to be done in 4 hours. The two extremly inefficent officers there were Mehrunisa Sheikh and Amit paal. i found them highly unintelligent and completely unawaye of their own rules. I am off to their shop again today to waste my time trying to disconnect a lien i no more want.

                        Parviz K [protected]
                        502, Tarapore towers. Andheri
                        5o6
                        Reply
                        my mobile caller tune...most and should be first activation voice detective.. Please..
                        My mobile number..[protected]

                        Thank u..
                        Reply

                        Vodafone — without my knowledge they activate the caller tune and charging

                        I bought new Vodafone SIM and activated last Sep2010 my number is [protected]. After then I found that without my knowledge they activated the caller tune and they deduct each 30 rupees fro last two month. I called the customer care they said going to deactivate but still it was not happen. I did too many time deactivate the caller tune through the customer care instruction. This is also not happened. So I feel vey bad mentally. Kindly take the action.
                        Reply

                        Vodafone — account purpose &caller tune setting

                        i am not happy with Ur .service always u cut my balance buy setting any thing.previous month u started chat service & now caller tune.why it happening so............. reply soon............&stop caller tune......... &return my detected balance......... do it soon.
                        Reply
                        reply me soon
                        Reply
                        ????????????????????????????????????????// happens.
                        Reply

                        Vodafone — caller tune charges without my permission

                        I AM A USER OF VODAFONE, they charged me 30 Rs for caller tune service second time without my permission. First time they charged the money and refund it after 2 days after giving complaint to costumer care. again they have done the same thing. every time they bring my balance to Nagetive and i am unable to make my importent calls that will cost me havely.
                        Reply

                        Vodafone — Deduction of Balance without any usage

                        I am a student & my mobile no. is [protected] & they have deducted Rs 200 from my phone balance account the same thing has happened with few of my friends also and when i tried registering a complaint on customer care they are not responding well to it.So kindly help me in this matter & please get me the money deduced back as it is very inconvenient for me.
                        Thanking you
                        Mohit Lohani
                        Tarapur
                        Reply
                        Fraudulent company utilizing the benefits of an ignorant country towards their citizens
                        Reply

                        Vodafone India — decudtion amount without my persmisson actvivated 90rupees offer

                        Today adfternoon we ae spoke to hari and krishna they have not responde regardging unnsessary offers activating min y mobile [protected]
                        Reply

                        about talk time

                        trans id dl[protected] i recharge my mobile through online 62 rupees when recharge that time showing 54.98 talk time but after recharge coming other msg plz refund my money. mobile no.[protected]
                        Reply

                        iMessgae and Facetime activation charges on VOdafone

                        with bill referance no. [protected], I have charged for 530 Rs for activation of iMessgae and Facetime. it should be free.
                        Reply

                        Getting rubbish messages from 7405542103

                        Dear Sir / Madam, I have received a rubbish on number ([protected]) from above said number, I dont know who is this, Please give me the name and exact location of above number so that i can take an action
                        Reply

                        Cheats

                        applied irrelevant charges on the post paid bill and later denies to wave it off.
                        Reply

                        Two time recharge

                        My mobile phone number [protected] at the same day and same time recharge bonus card is Rs. 105.00 at recharge the same amount of two time.
                        Reply

                        TRECE NAMBAR KARNA HAI SIM GHUM HO CHUKI HE OR CALL DETAILS

                        TRECE NAMBAR KARNA HAI SIM GHUM HO CHUKI HE OR CALL DETAILS...MY NAME ROHIT GAYKWAD VODAFONE FOS MNR MO [protected]
                        Reply

                        disconnect

                        please disconnect my pospaid connection number :[protected] as i have no use of it
                        Reply

                        Vodafone Recharge twice

                        Few days back I paid from my mobile balance for a vodafone plan but they deducted twice from my balance, I want my that balance back. Its an issue of technical error. number: [protected] email:prabhat.[protected]@gmail.com
                        Reply
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                          N
                          nagpalbhushan
                          from Jalandhar, Punjab
                          Nov 16, 2007
                          Resolved
                          Report
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                          Resolved

                          I sent this complain vodafone customer care many times. I am facing many problems during using vodafone connection regarding vodafone services & vodafone customer care services. In vodafone customer care no person can help me please solve my problem. I talk many times to customer care executive but they cannot satisfy me.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          View replies
                          I sent this complain Vodafone customer care many times.

                          Vodafone customer care executive connect me other lines have no connection with my problems. I am facing many problems during using Vodafone connection regarding Vodafone services & Vodafone customer care services.

                          In Vodafone customer care no person can help me please solve my problem. I talk many times to customer care executive but they cannot satisfy me!
                          Reply
                          I want to go consumer court regarding bad services of Vodafone & Vodafone customer care.
                          Reply
                          Dear sir,

                          The below appended mail is tell the story,I have not paid the bill because have not recived the hardcopy of the bill,I reqd hard copy of the bill to submit for the claime.Am pacing the same problem from last april'07.

                          Because of there problem they have bared my another two mobile number.

                          Give me a sujjection how I can gie the complaint on vodafone and vodafone customer service.


                          Hemanthkumar p

                          From: Hemanth Kumar P
                          Sent: Thu 11/15/2007 5:24 PM
                          To: vodafonecare.[protected]@vodafone.com
                          Cc: rajeshwari.[protected]@vodafone.com; cp.[protected]@vodafone.com
                          Subject: FW: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL Oct"07.


                          Hai,

                          The below mail appends my problem,No one cares of my bill.

                          My last three months bill has been not reimbersed by my company because of hard copy i

                          have not sent to them.

                          Am requesting the same from april'07.Till date you people are careless that you have

                          not able to send me a hard copy of the bill.you people are going to responsible for all

                          this and for my bills reimersement.This is the first company that am seeing careless

                          about the customer.Am not going to pay your bills till I will recive my hardcopy of the bill.



                          Regards,
                          Hemanth Kumar P
                          SM,ICL/2708
                          Indiabulls
                          Mysore
                          ( : [protected]


                          [protected][protected][protected][protected]
                          From: Hemanth Kumar P
                          Sent: Thu 11/15/2007 4:58 PM
                          To: Hemanth Kumar P; cp.[protected]@vodafone.com
                          Cc: rajeshwari.[protected]@vodafone.com; hemanthkumar.[protected]@rediffmail.com
                          Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


                          Dear Joshi,

                          Again same problem,Have not recived Bill the month of Oct'07.


                          Regards,
                          Hemanth Kumar P
                          SM,ICL/2708
                          Indiabulls
                          Mysore
                          ( : [protected]


                          [protected][protected][protected][protected]
                          From: Hemanth Kumar P
                          Sent: Wed 11/7/2007 5:09 PM
                          To: cp.[protected]@vodafone.com
                          Cc: rajeshwari.[protected]@vodafone.com; hemanthkumar.[protected]@rediffmail.com
                          Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


                          Dear Joshi,

                          Am not recived any responce from your end.
                          From last Aug'07 am not able to claime my bills,So even am not going pay your bills.


                          Pls concern your customer problems.



                          Regards,
                          Hemanth Kumar P
                          SM,ICL/2708
                          Indiabulls
                          Mysore
                          ( : [protected]


                          [protected][protected][protected][protected]
                          From: Hemanth Kumar P
                          Sent: Mon 10/22/2007 5:26 PM
                          To: cp.[protected]@vodafone.com
                          Cc: rajeshwari.[protected]@vodafone.com
                          Subject: FW: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


                          Dear Joshi,

                          The below mail is sent to your company nodal officer and till date I didn't receive any response from her.

                          I hope I will be expected revert from your end !!




                          Regards,
                          Hemanth Kumar P
                          SM,ICL/2708
                          Indiabulls
                          Mysore
                          ( : [protected]


                          [protected][protected][protected][protected]
                          From: Hemanth Kumar P
                          Sent: Mon 10/22/2007 3:44 PM
                          To: rajeshwari.[protected]@vodafone.com
                          Subject: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


                          Dear Rajeshwari,

                          Being in responsible position con't you revert.



                          Regards,
                          Hemanth Kumar P
                          SM,ICL/2708
                          Indiabulls
                          Mysore
                          ( : [protected]

                          [protected][protected][protected][protected]
                          From: Hemanth Kumar P
                          Sent: Thu 10/11/2007 3:58 PM
                          To: rajeshwari.[protected]@vodafone.com
                          Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.

                          Dear rajeshwari,

                          Its difficult to contact you people in the mail also,I will wait for your revert.


                          Regards,
                          Hemanth Kumar P
                          SM , ICL/2708
                          Mysore
                          ( : [protected]

                          [protected][protected][protected][protected]
                          From: Hemanth Kumar P
                          Sent: Wed 10/10/2007 11:25 AM
                          To: rajeshwari.[protected]@vodafone.com
                          Subject: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07


                          Dear rajeshwari,

                          Am a subscriber for your hutch or vodafone from April-07.My phone number[protected]

                          Till date am not recived the Bill for all the months,I requested for the hard copy of the mail many times till date non of your company

                          people are not responded for my complaint.

                          I spoke to your customer care executives for many times and there names are Rohini,Pavan some names are am not documented.

                          the complaint numbers are[protected],[protected] and[protected],some more am not documented.

                          After giving the complaint I will receive SMS by saying that ,Hi!Your service registration number is[protected].we shall respond to your query by Monday 17/9/2007.

                          Till date am not received for the above complaint number. this is repeating from april'07.

                          The reason behind am asking the Hard copy of the bill is to because I have to claimed the same from my company, my company wants orginalbill

                          to reimbursement.

                          Pls check on this issue, I need my original bill to clime for the month of Aug'07 and Sept'07.

                          I hope I will get respond from your End.




                          Regards,
                          Hemanth Kumar P
                          SM,ICL/2708
                          Indiabulls
                          Mysore
                          ( : [protected]
                          Reply
                          I dont know why all people want to go Consumer forum for such a petty issues... i dont know how you guys are serviving in this country u guys called customer care no 10 times a day ...Customer care executive is a human being not computer and please first of all check please check how you do your job no one is perfect....
                          Forum members please notice that all consumers are not unsatisfied and some people also use brains
                          Reply
                          Dear Sir,
                          I have a connection of vodaphone connection([protected]) postpaid. Iam closing my postpaid connection. I want a prepaid connection of same no
                          [protected]. Please change my connection in prepaid of same no.
                          Reply
                          Dear Sir,
                          I have a connection of vodaphone connection([protected]) postpaid. Iam closing my postpaid connection. I want a prepaid connection of same no
                          [protected]. Please change my connection in prepaid of same no.
                          Thanking you
                          Dinesh Kumar
                          B-81, RAJIV NAGAR(NEAR RADHA KRISHAN MANDIR)
                          BEGUM PUR
                          DELHI
                          MOBILE NO.[protected]
                          Reply
                          from past two months i am trying to cancel the callertune, local 1000/300 sms, and family and friends 49 offer charges, but i am still recieving the bill with all these extra charges .please cancel these charges and rectify my this months bill .
                          Reply
                          respected sir
                          i m jignesh patadiya former customar executive at ahemdabad.
                          i left job during last september and apply for my PF amount in january but i can not get any amount from PF department.
                          i want to contect nombur or contect e-mail adress of channi PF department. i request to u that give me no. and e-mail id very soon in my e-mail " [protected]@yahoo.com " mo. [protected]
                          Reply
                          Pls... Dis connet the connection.
                          of the no [protected]/[protected].
                          Reply
                          Sir, I have registered my complain[protected] on dt 26.11.08 about a perticular no.[protected] in which my call is not connecting hence through other network(Idea, Airtell, Tata Indicom) I have no problem with this number.
                          I want to add one thing that any other STD calls in the same state, which are mobile no., have no problem to connect. Only through vodafone 180 plan connection have this problem. This is land line no. . Actualy this is my parents no. and it is very important to be in touch with them because they are above 80s.
                          Please do some thing very fast. Every day they are calling from there. They are not earning people. So this is an extra burden for them. Try to understand my problem.
                          Thanking You
                          Suman Lohani
                          D-263/1, Krishna Park,
                          Devli Road, khanpur
                          New Delhi- 62
                          Mobile. No. [protected]
                          Reply
                          iam in thirunindravur(chennai)
                          iam using vodafone for the past 3 years but this year iam not much satisfied in the new year iam going to change the connection because
                          1)the signal is too week in my area
                          2)i cant make any calls from the mobile and the incoming call is also get hanged
                          3)they are too many cross talks in my connection
                          4) in out going call my voice is ecoing so i can't speak clearly
                          Reply
                          I recharged with RC 26 on 14 dec 2008, but right now i did not got MAIN balance.
                          I WANT A IMMEDIATE ACTION .
                          Reply
                          It is hard truth that Vodafone helpline services are poorest in Punjab, however can't say the status in other states. These pepole have no manners to talk. They are theirsel[censored]naware about the services which company provides. One person say something other oppose the same. They lack coordination inbetween themself only. There is no time boundage for any kind of job. Directly they are not authorised to take on spot action against any complaint even. Only say, I am forwarding your request, which will never respoded by them if you complaints at least 3-10 times
                          But they always say..."Appki Sahata Karne Mei Khushi Hogi"

                          Suggestions: At least train them after appointing and provide a manual of standard services. Authorise them to rectify small problems on the spot

                          Vinit Prakash
                          Lecturer in Chemistry
                          Reply
                          It is hard truth that Vodafone helpline services are poorest in Punjab, however can't say the status in other states. These pepole have no manners to talk. They are theirsel[censored]naware about the services which company provides. One person say something other oppose the same. They lack coordination inbetween themself only. There is no time boundage for any kind of job. Directly they are not authorised to take on spot action against any complaint even. Only say, I am forwarding your request, which will never respoded by them if you complaints at least 3-10 times
                          But they always say..."Appki Sahata Karne Mei Khushi Hogi"

                          Suggestions: At least train them after appointing and provide a manual of standard services. Authorise them to rectify small problems on the spot

                          Vinit Prakash
                          Lecturer in Chemistry
                          Reply
                          Pls send my vodafone detaild bill to my E-mail adress [protected]@yahoo.com my mobile no is [protected] and also give me my password as earlier
                          Reply
                          Dear friends,

                          A Wrong Person is working in Good Company Please throw him Out...

                          Umesh Dodamani is working in Vodofone Bangalore his number is :[protected].
                          I want his company Address Please help me to finding his company address Because he left his home 1 year back only,
                          his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

                          We are register a Dover Harashment Case and Divi Act case from Mahila Mandal In Bijapur Police Station and They are Arrested Umesh, his Mother, Sister and Brother but they came out on bail.
                          he is not ready to attend court also so police is taken arrest warranty on his and his Mother and Elder Brother his is working as a School Teacher near Dharwad



                          I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
                          MATTER, AND REPLY ME BACK APPROPIATELY.

                          REGARDS,
                          Sudhir.I
                          sudhi.[protected]@yahoo.co.in
                          [protected]
                          Reply
                          i want to know the details of subscriber of mobile no.[protected]
                          Reply
                          respected sir,
                          I rajarshi anand have lost my sim card my mob no is [protected]. it is from bangalore karnatka.i lost my card in lucknow.and i want to close my connection, but hear in lucknow they are not close my connection.i already make F.I.R for my connection .please close my connection as soon as possible. my DOB is[protected] and my address is house no 4079 2nd cross kumarswami layout behind dayanand sagar college, bangalore.
                          please close my connection as soon as possible.
                          rajarshi
                          Reply
                          Sir,
                          plz check my last billamount with my tarrif plan...






                          Thanks,
                          Shajahan.k
                          Reply
                          Vodafone people are CHARGING FOR CUSTOMER CARE ???? Now i have complaints but if i want to solve the problem then i have to pay 0.50 paisa for every minute. THIS IS BAD
                          Reply

                          Vodafone — problems with the connection

                          i have been facing numerous problems with your company even though i value your services a great deal . ihave gone ahead and registered complaints to the customer care office in park street but nothing seems to be happening i am dissatisfied with your services anr with a few of ypu cust care officers who take their jobs lightly . more over you dont live up to your motto "happy to help" its an irony because i have only been facing problems after problems . i would like you to look into the matter as soon s possible or i will switch over to another more satisfying connection .
                          problems
                          being charged unnecessarily
                          not receiving proper assistance from the cust care officers
                          network problems almost everyday
                          i am fed up with vodafone
                          I WOULD LIKE A MANAGER TO LOOK INTO MY PROBLEMS AND RESOLVE IT AS SOON AS POSSIBLE MY PATIENCE IS RUNING OUT
                          TAHNKYOU
                          Reply
                          hey i wnt to complaint the executive of vodafone. so please try to help me out please its urgent my number is this [protected]. so please take some action
                          Reply
                          FDGFDGDFFFFGSDGSDG
                          Reply
                          I am facing a very big problem with vodafone. My number is [protected]. The stupid customer care also not giving any good responce. Problem is it costs 90 paisa per minute if you I call to any landline, second thing is it charges more on roaming then other networks. And When I tryied to change it to Airtel, the bledy bagger Vodafone is telling that I have some contractual problem wuth them to [censored] them up.
                          Please assist me some one what should I do with these white dogs.
                          Reply
                          How can I change Vodafone to Airtell. The baggers Vodafone is telling that I have some contractual problem.
                          Reply
                          respected sir/madam
                          i am SHARATH RAJ S using three connection [protected] and [protected] both are post paid connections and i am happy with your service.Now i thought i took another connection so went to MASS mobile shop, #43 H, K Reddy building, Kundanahalli gate, Bangalore with my tata docomo number [protected] with same no i want to change network and i gave all my documents which they need.but still 15 days over they didnt submit my documents to your office i went to ask means they behave very rudely, scolding in bad words and they dont care about me so what should for this, so i am humbly request you to take some action about their this much of care.Then i am decided that if you are not taking care about your customer complaints with in 24 hours means i am going disconnect my three vodafone connections.i hope you do needful to your customer.
                          thanking you,
                          yours sincerly,
                          SHARATH RAJ S
                          [protected]
                          Reply
                          Dear sir,

                          I am using vodafone sim from last one week, i have submited all the nessessary document and id proof..bt today im not able to cal and msg to anyone..it shows that you are not submted the document...pls clarify it as soon.


                          Thanks
                          Regards,
                          Sharath
                          +91 [protected]
                          Reply
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                            S
                            SONIA
                            from Noida, Uttar Pradesh
                            Nov 16, 2007
                            Resolved
                            Report
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                            Resolved

                            DEAR SIR/MAM,

                            ITS BEEN ENOUGH OF MISGUIDING ON YOUR PART TO CONVERT MY POST PAID CONNECTION TO PREPAID AND THIS IS THE LAST TIME DO GIVE ME A SOLUTION OR ELSE I SHALL BE FORCED TO TAKE SOME STRICT ACTION AGAINST YOU PEOPLE.I WANT MY POSTPAID CONNECTION TO BE CONVERTED AS SOON AS POSSIBLE TO PREPAID.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            View replies
                            Hello
                            the conversion of postpaid mobile to a prepaid is impossible says vodafone store
                            is it possible
                            Reply
                            DEAR SIR/MAM,

                            ITS BEEN ENOUGH OF MISGUIDING ON YOUR PART TO CONVERT MY POST PAID CONNECTION TO PREPAID AND THIS IS THE LAST TIME DO GIVE ME A SOLUTION OR ELSE I SHALL BE FORCED TO TAKE SOME STRICT ACTION AGAINST YOU PEOPLE.I WANT MY POSTPAID CONNECTION TO BE CONVERTED AS SOON AS POSSIBLE TO PREPAID.
                            Reply
                            The company is not cooperating in conversion from Postpaid to Prepaid of my number [protected] since last 1 month. This is a great harassment. Please help in the matter.
                            Reply
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                              R
                              R C JAIN
                              from Delhi, Delhi
                              Nov 16, 2007
                              Resolved
                              Report
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                              Resolved

                              I purchased a world calling card from your office situated at Kunjpura
                              Road
                              Karnal. The seriaj number of the card is [protected] for Rs 550/-
                              indicating the validity for three months on 05/11/2007.As I purchased this
                              card first time I asked your employee to get it activate and the same
                              was got activated by your employee and told that you need not use the
                              pin number for dialing for the international call. After two to three
                              days when I tried to contact my son at Manchester UK. I was surprised to
                              receive a voice massage that only Rs 1/61 is lying in my account,
                              whereas the balance should be Rs499/-. I could not under stand where the
                              amount has gone.
                              Please check from your record how this happened. I will also like to
                              point out that since than I am trying my best to contact your vodofoam
                              care number 50119 daily but of no use. The said number is availabe, but
                              the executive is not availabe for a long time like 1/2 hour and as
                              such we have to disconnect the phone. Today also at 9.45 PM I called on
                              your toll free number 111 and narrated the whole episode. The lady who
                              was attending the phone tried to connect my mobile to your number 50119
                              but of no use and ultimately the phone was disconnected after 15
                              minutes.I failed to understand why the customer care is not attending my
                              complaint. Please look into the matter and correct the balance of my world
                              calling card or tell me to which number the call was made and on which
                              day and time.I may like to inform you that on05/11/2007 I received a SMS
                              from your number56789 `Hellow! Thank you for yourrequest on PINLess
                              dial service for calling cards.The validity of my mobile is
                              upto7/10/2008.
                              RAMESH CHAND JAIN
                              MOBILE [protected]
                              326/14 URBAN ESTATE KARNAL
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              View replies

                              Vodafone - India — Regarding blocking of Blackberry by Vodafone!

                              my no [protected]
                              Reply
                              I am an user of your Vodafone mobile service. My son Mr. Devesh Sumit was purchase a colour Vodafone set-225 with new connection on dated[protected] from local sealer Harsh Language & watch Co. Orderly Bazar, Varanasi.
                              Bill no is 1211 dated[protected]. Rs. 1600.00
                              The IMEL No of set is [protected] &
                              M.S.N. No is[protected].
                              On dated[protected] we found the screen of that set is damage. For repairing purpose we give that set to Harsh Language & watch Co. on dt. 13.11.2007.
                              Today they told me that the local distributor & service provider is not repairing that set and also not giving any details when they are able to repair that set. Vodafone Store,upper ground floor,kashiraj apartments,kamacha, Varanasi is not giving proper response to my local sealer Harsh Language & watch Co. Orderly Bazar, Varanasi. The response of Vodafone Store] varanasi is very un professional in that matter.
                              So please consider this matter on your level and shot out the problem as soon as possible for trouble free services.

                              Thanking you

                              S.M.Gaur,varanasi
                              Mob.N0. [protected]
                              local sealer :-
                              Harsh Language & watch Co. Orderly Bazar, Varanasi
                              Mob.N0. [protected]
                              Reply
                              Dear Sirs, My vodafone no is [protected] i fill up yesterday 50/- in my prepaid account tody it is only 2/- its thrice in this week let me know,and dont deduct anything without given us details or permision otherwise legal action taken on ur company this India understand.
                              Reply
                              my mobile number is [protected]. on the 10th of this month i had visited the vodafone outlet at begumpet, hyderabad, and completed the formalities to convert the service from prepaid to postpaid. (i was given to understand that the process would take 48 hours).on saturday, the 11th verification was completed. after calling the toll free numbers at least twenty five times, always being left on hold, i am left helpless and frustrated with the service. considering there are four vodafone mobile users in my family, of six, i rejoined the band wagon after a short stint of travel. i now hold an impotent phone, not willing to lose money waste time and energy to recharge with a prepaid ticket(made for individuals with vision which is par excellence)and the post paid not done. everyone is extra sweet before you take the connection, sign on the dotted line and you are done for. like i am. please vodafone do what you must NOW!
                              Reply
                              I called 111 to know about world calling cards.But, they told to contact 50119 to know about the required information.When i called it was surprising to hear that the number i dialed is an invalid number and asked to check the number.why this is happening.
                              Reply
                              We have to teach a lession to this type of company
                              Reply
                              hi,
                              I just bought blackberry storm, n I was facing hanging problem very frequently.
                              .now from yesterday its back and call end buttons are not working.’
                              Pls do the need full and provide me with good and fast services immd.
                              i am not able to attend calls.
                              Thanks,
                              Gagan lamba
                              [protected],
                              [protected]
                              Reply
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                                H
                                HEMRAJ RAWAT
                                Nov 15, 2007
                                Resolved
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                                Resolved

                                Sir/Madam
                                This regarding fraud scheme campaign

                                I had a prepaid connection [protected]. One day i received a call from Intouch solutions. They told me about the new scheme regarding the vodafone pre-paid to post-paid with that they will providing gift voucher including one Reebok bag, T-shirt and pen and also 10 paisa vodafone to vodafone in Rs 25 per month included in my bill.
                                For this i paid Rs 250 in cash my new sim is activated but the 10 paisa voda-to-voda(fone) is still not activated and i havent received any gift voucher from them
                                I have all the voice recordings in phone for the proof. For more infromation u can contact me any time i have full proof payment slip also and the address.

                                I hope u do the needful
                                thanking you
                                Hemraj Rawat
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                View replies
                                I wont suggest vodafone to anyone because:

                                Sub: Vodafone cheats customers:
                                [protected]
                                Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

                                We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

                                Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

                                Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

                                An unfortunate customer,
                                P.Karthigayan
                                Reply
                                This company is a cheater, cheats with all their customer
                                Reply
                                Dear sir/madam,
                                having been a voda phone user for the past 3 years, i am extremely dissapointed with the pre-paid scratch card, i purchase each time, , , , , , , , , , my cell number is [protected] (GOA), , , , , , , , , , , , the 16 digit pin number gets obliterated while in the process of gently scratching to retrive it (my teenage daughter is the user of this cell phone) and i feel extremely sorry for her when she has to forgo her pocket money each time she has to recharge her card. I wish to ask youll to look in the matter seriously in order that unsuspecting users are not made victims or scapegoats on account of compromising on the quality of your recharge prepaid scratch cards ...kindly reply and expedite the matter.

                                contact nos: [protected]
                                ... : [protected]
                                : [protected]

                                Melissa Martins.




                                Post your Comment
                                Reply
                                now vodafone moving the worlds no 1 fraud provider, i have a connection with number [protected], yesterday am charged for Rs 50 at that at time a messege comes you have minus balance of rs 19, and here am surely not make any addons but they say here am make Vodafone alert in my connectionI think indias first and most powerfull fraud connectins are comes from vodafone. now am going to consumer court for never happends like this for no one
                                Reply
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                                  T
                                  talk2chauhan
                                  from New Delhi, Delhi
                                  Nov 15, 2007
                                  Resolved
                                  Report
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                                  Resolved

                                  my vodafone no. 91-[protected] is not working.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  View replies
                                  i m costomer of voda phone and my comments is .................................................................... company dvara kisi bhi no par adevertiesment ke liye coll bina cost. se ijjajat le kar ke hi karna chahiye nhi to fine pay karo
                                  Reply
                                  caller tune activated without my consent.I can not afford to force any vulgarity on my callers a.wilson delhi
                                  Reply
                                  Do NOT DISTURB HAS NO CONNECTION WITH CALLER TUNE.
                                  Reply
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                                    B
                                    Balamurugan
                                    from Bengaluru, Karnataka
                                    Nov 15, 2007
                                    Resolved
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                                    Resolved

                                    Hi,

                                    I made a call to local number when i was in roaming.
                                    For that i got a bill amount Rs 18.
                                    Usually the charge will be Rs 1.40 for local call.
                                    I spoke with customer care executives many times,they said we will connect with seniour till that be patient on the line.
                                    I was waiting aroung 15min at every time after that the call was disconnected automatically.
                                    This is very horriable to me and making a head ache as well.
                                    Please look in to this.

                                    Warm Regards,
                                    Bala.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    View replies
                                    The worst customer care which irritates more of the offers at the odd times but when we try to reach them by calling 111 we should be waiting for the whole day
                                    Reply
                                    why are you calling 10 times...this is the point where problem starts
                                    Reply
                                    am subscriber of vodafone up(E) circle, my Mobile No. is [protected], On December 2007 I received a call from Customer Care No. [protected] offering for Cricket Pack but without pressing any key IVR responsed your Cricket Pack has been activated after this also I received a SMS for confirmation.After this Immediattely I complaind this case to CC vodafone but they did not responed else.I told them to block this no. from calling me but they said that I have to pay Rs. 99 for per month to block this number.I have send one E-mail them also, but there was no response.
                                    On 29 Janauary 2008 I disactivated this Cricket Pack and IVR confirmed that your Cricket Pack has been disactivated, but On 1 Feb. 2008 they again activated this Pack without any confirmation or any call. After this again I called and mailed them but there is no little response.
                                    This is not only mine problem a lot of customers are facing such type problems.
                                    Reply
                                    i am your privilege customer having more than 6 year with hutch and my mobile no. is:[protected].
                                    when i called on 111 customer care, on[protected], mr. himanshu patel rudely behaved me and denied to register my complain regarding reimursement of rs. 70 which was deducted due to system fault. i was very disappointed by the way of talking of mr. himanshu patel. i can't bear such kind of short temper executive who don't know how to behave with thier customer. it put a question on the reputation of your internatinal brand-name towards its custromer. if i will not get satisfaction of my complain, i will switchover to other company only due to such poor response given by the executive.
                                    Reply
                                    i am your privilege customer having more than 6 year with hutch and my mobile no. is:[protected].
                                    when i called on 111 customer care, on[protected], mr. himanshu patel rudely behaved me and denied to register my complain regarding reimursement of rs. 70 which was deducted due to system fault. i was very disappointed by the way of talking of mr. himanshu patel. i can't bear such kind of short temper executive who don't know how to behave with thier customer. it put a question on the reputation of your internatinal brand-name towards its custromer. if i will not get satisfaction of my complain, i will switchover to other company only due to such poor response given by the executive.
                                    Reply
                                    SIR, on 4/3/08 i applied for the plan 998 and the executive Mr. Dinesh Kumar gave me the no. [protected]. My form no. is 02100610 and my reciept no. is 6018 and SIM no. is [protected] and draft is of PNB no. 229009. My complaint is this that after applying on 04/03/08 my no. not activated for so long and WE INFORMED TO YOUR EXECUTIVE AND TO THE VERIFICATION DEPPT. that we do not want the connection now, they activated my connection and with different no. which is [protected].
                                    this is totally cheating on the company part . PLEASE CANCEL MY CONNECTION AND PAY MY MONEY BACK AND ALSO ALL THE DOCUMENTS. i need ur serious action otherwise i have to go for some serious action. Give me clearification on this as soon as possible my contct no. is [protected]/[protected]. PLZ DO D NEEDFUL ASAP
                                    Reply
                                    HI,

                                    i have 3 vodafone numbers on my name. ONe is used by my Dad. We had payed all the 3 bills before time and have the receipt as well. But i have been receiving call from call centre of vodafone saying " one bill has not been paid " and we will deactivate the service, which they did. Inspite of me telling them its been done, i have the receipt, i provided them the receipt details as well... but what so ever i had to do this 4 times, to different people calling from call centre.. ( i really dont know ...how they say THEY ARE HAPPY 2 HELP ).

                                    Now our bank show the entry of VODAFONE for the same bill been collected on 17th of April and we paid the bill on 14th...

                                    so now can someone help me with some CEO email id..or any NEWS cahnnel site...where i can carry forward this of VODAFONE...

                                    because of all this they have deactivated my DADs no... completely now..no out going and no incoming at ALL... my dad been suffering from his Business calls... BECAUSE of VODAFONE ERROR..or whatever... they dont even have a CLUE... i have mailed my complaint to vodafone care as well.. visited the store yesterday 3may again.. but no actions have been taken so far...

                                    please some one help me in taking this further SERIOUSLY...
                                    Reply

                                    Vodafone — mental harrasment & financial loss & misbehaviour by vodafone customer care executives

                                    To Whomsoever It May concern,
                                    The complaint is regarding my no. [protected].
                                    Since last 15 days i m having lots n lots of problems, network is busy even for 2 hrs n i m not been able to make n recieve calls and messages during peak hours in the day time. various services got activated on my no without my request n consent, balance got dedeucted several times it goes negative. customer care executives misbehaved on being asking for the solution. i m even having the proofs for that. if the vodafone is not providing the customer the privilige to make calls in case o[censored]nsufficient balance then why the balance are going negative if the client is not having appropriate balance just for the sake of earning vodafone is doing all this. i m having more than 6 connections but they r good for nothing!!! gprs not working, mails not working! i dont know what to do i m mentally harrased n financially strucked by these guys!! VODAFONE HAI! HAI!
                                    Reply
                                    hi am sheel just got fed up with vodafone servies and their made rules so just dropd them this mail though of sharing with you gusy :), and i have been using hutch now vodafone no since a long time, since those times when you used to charge 25 rs and give 2000 smses free ...from that it went to 100 for 2000 and later went to 100 rs for 1000 ...

                                    agreed for Hutch wat we all say is lukhe ..though earning the most, but Moto of hutch was empolyee ke bank balances bharo ..thoos thoos ke ..same time paublic ko luto ...!!

                                    Now is that same the same Motto for Vodafone, i have used vodafone in the Uk when i was there, but seem to be good, but idhar india ke hava lag gai ? such a big company with so much of money, still that lame excuse that on festival days ur server gets jamed ? ...this was Hutch ka excuse ( though not digestable as if had lots of money, can replace with more servers so asto the customers can atleast enjoy their festivals, xchaing txts to the near one and dear ones...BUT even after giving you 100 bugs for free everymonth ...watz the bloody point that i cant SMS anyone on a festival day ...?? still the lame excuse for vodafone ? server ?

                                    am sure vodafone has lots of money, coz when it can just buy a company in 19 millions ...so itne bhi bhikari nai ho gaye hai ke atleast use 19 thousand to solve this problem...

                                    Yea but if the hutch ka moto and vodafone motto is the same i.e public ko luto and apni jeeb baro ..then never mind enjoy i dont mind donating you couple of ruppes against your salary enjoy ..!!!

                                    and ya even add also 2 rs to my donation, free daaan to you guys for the SMS -National which has alwyas been charged on me since ages, but i feel samed to come to your place fighting for 2 ruppes, but as n wen now m mailing so though of teling you that if you think ppl are stupid they iant but say ppl like are not bhikaris so enjoy the 2 rs gift !! buy some sweets, 50 p walis 4

                                    And ya its am not stupid to use this no.still its was an old no.and just waiting till i convey my new no of ther other Service prodiver i have alrleady, , so after ...so no donation ..sorry !!!
                                    Reply
                                    Hello Sir,
                                    I am a journalism student and completely shocked by the way Vodafone is working. My friend Lost her Mobile this wednesday Mobile No. [protected]. She is a prepaid customer. When she called up Vodafone Customer service, they said she need to file a complaint in her area Polica station, then go to the nearest Vodafone centre, give the ID proof and only then they will be able to block her card. We are students and living 30 km away from the city. Now as she lost her mobile in the city, if she goes back to our area police station, Lodge an FIR, goes back to the city again to get the SIM blocked, it would easily take her more than 3 hrs( City-Police Station - City). My question is that if someone makes an illegal call in the meanwhile, whom would be blamed for that? Obviously my friend. In the recent days of terror peaking high everywhere in the country, these rules make life of a common man much miserable as they can fall under any trouble. I want to ask will Vodafone take the blame if she is arrested if her mobile number is used to make any sought of illegal calls?
                                    Reply

                                    Vodafone — Extra bill for festival day SMS

                                    This is with regard to extra bill of 28.5 rupees in the Bill dated 25.09.08.

                                    I am in Corp 249 plan which includes 200 free SMS/month. In last month I made only 145 SMS’s, so there should be no charges for SMS

                                    All the SMS made on the 03/09 and 12/09 are charged on occasion of festival day(total 57 SMS).

                                    This was never informed to me while talking the SIM nor informed to via SMS. This unfair bill and this is not acceptable.

                                    This is the way vodafone has found to loot the customer on the festival day.

                                    28.50Rs is charged for SMS made on festival day.
                                    Reply
                                    Dear sir,
                                    My name is Sanket Raout and My mobile no is [protected]
                                    last friday night I checked my balance, there was unnecessary deducted my balance
                                    I recharged 10RS.in my mobile at that day but that night I found -182.00RS.
                                    that night I called to the customer care But they didn't given me my query's answer
                                    please take seriously to this problem and give send me your answer or call me.

                                    thanks

                                    regards
                                    mukesh
                                    (sanket is my friend)
                                    Reply
                                    this is applicable for all the telecom services.. and usually they used to inform a day earlier
                                    Reply
                                    STATEMENT

                                    [protected] Request was made to active INTERNATIONAL ROAMING through Telephonic message Faxes and Speed post but my daughter after landing abroad at airport SIM dead and totally cut off from family, office and society and lead to unassessable mental torture and financial loss, however keeping in view of very old relation with HUTCH, I made a request to stop further billing of this dead connection and to adjust outstanding bill if any from my dues with them on account of double payment in past but instead of noting my request they continued billing and now are harassing through recovery agents.

                                    [protected] Every month amount is charged in bill in the name of voice chat and despite my hundred of request through all means no action is taken to rectify the incorrect billing.

                                    [protected] I paid three year advance rent with an additional deposit of Rs 250/ by cheque. But without intimating any reason or sending any bill the connection is made dead. I am still waiting the reasons thereof.

                                    [protected] Payment for the month of July 2008 was paid by cheque along with bill of [protected] but in next month ie Aug 2008 bill is stated as unpaid and I am charged extra in the name of penalty thus my creditability is questioned.

                                    Drop calls Despite my several requests the matter of dropping calls especially international calls is not solved and I am charged for several calls for less than a min.at a time

                                    Thus despite putting my time o[censored]nassessable and immeasurable value on unlimited requests, and spending money thereon M/s VODAFONE has neither solved any of my problem nor had the courtesy to reply to me.

                                    I request honorable court of Consumable Affairs to look in to the matter and to compensate me with Rs.2, 00, 000/- for all my inconveniences and mental agony/torture. It is also prayed to instruct M/s VODAFONE to stop such UNFAIR TRADE practices in future.


                                    • S A AGARWAL
                                    Reply
                                    S A AGARWAL [protected]
                                    R-163 HIG Duplex
                                    Sector-12 Pratap Vihar
                                    GHAZIABAD 201009

                                    Dated Sep 17th 2008

                                    Min. of Consumer Affair Govt. of India
                                    A-20 & A-21 (NITS Building )
                                    Institutional Area, Sect. 62
                                    NOIDA 201307

                                    Secretary, Min. of Corporate Affairs
                                    NEW DELHI

                                    Harassment by unfair trade practice


                                    Sir,
                                    I am a user of HUTCH (now Vodafone) mobile connections (having more than half dozen connections) under post-paid scheme. Sir, it is submitted that despite my all out efforts expending thousands of rupees man hours time on phone, faxes, speed- post, visit to their office non of my request is acted upon either by correcting the faulty bills or by responding to any of my request, brief of some such illustrative cases is given in statement enclosed It is evident from their act / behavior that either they are not interested in fair trade practice or the attitude of management is not user / customer friendly with required business ethics. May I kindly request your honor to instruct them to stop such unfair trade practice to enable user to avoid wasting of his valuable time and resources and have peace of mind.


                                    Encls One


                                    Thanking You,
                                    Yours truly

                                    S A AGARWAL

                                    CC to M/s Vodafone By Fax
                                    [protected]








                                    STATEMENT

                                    [protected] Request was made to active INTERNATIONAL ROAMING through Telephonic message Faxes and Speed post but my daughter after landing abroad at airport SIM dead and totally cut off from family, office and society and lead to unassessable mental torture and financial loss, however keeping in view of very old relation with HUTCH, I made a request to stop further billing of this dead connection and to adjust outstanding bill if any from my dues with them on account of double payment in past but instead of noting my request they continued billing and now are harassing through recovery agents.

                                    [protected] Every month amount is charged in bill in the name of voice chat and despite my hundred of request through all means no action is taken to rectify the incorrect billing.

                                    [protected] I paid three year advance rent with an additional deposit of Rs 250/ by cheque. But without intimating any reason or sending any bill the connection is made dead. I am still waiting the reasons thereof.

                                    [protected] Payment for the month of July 2008 was paid by cheque along with bill of [protected] but in next month ie Aug 2008 bill is stated as unpaid and I am charged extra in the name of penalty thus my creditability is questioned.

                                    Drop calls Despite my several requests the matter of dropping calls especially international calls is not solved and I am charged for several calls for less than a min.at a time

                                    Thus despite putting my time o[censored]nassessable and immeasurable value on unlimited requests, and spending money thereon M/s VODAFONE has neither solved any of my problem nor had the courtesy to reply to me.

                                    I request honorable court of Consumable Affairs to look in to the matter and to compensate me with Rs.2, 00, 000/- for all my inconveniences and mental agony/torture. It is also prayed to instruct M/s VODAFONE to stop such UNFAIR TRADE practices in future.


                                    • S A AGARWAL
                                    Reply

                                    Vodafone — Automatic activation of caller tunes mental agony

                                    Dear Sir,

                                    Sub:Automatic activation of caller tune and Mental agony

                                    This is to bring to your notice that vodafone has this strange habit of activating caller tunes without the consent/permission of the customer. Moreover, there is no facility in 111 to address such complaints. On December 06, 2008, while i was on my way for a picnic with my friends, i received a message saying that my caller tune service has been activated and "Awaz nahi aati"(some, cheap caller tune) was set as my caller tune. To my embarrasment when one of my clients called me up the very next day i was informed that some cheap and disgusting caller tune had been activated.I tried calling Customer care but in vain.I did not know how to deactivate and had to switch off my cell for two full days.
                                    I could not attend to any of my client's call and had to stay out of contact.After i came back i surfed the net and deactivated the caller tune

                                    I am a lawer by profession and such cheap things cannot be entertained by me.The mental agony undergone by me cannot be expressed in words. It has marred my reputation as a lawyer. Moreover, i will be compelled to take an action against Vodafone if my complaint is not attended to in time.

                                    To my surprise, my cell is also showing a negative balance of Rs.21.11/-. kindly take imediate action.

                                    Regards,

                                    Paridhi
                                    Reply
                                    hi..
                                    i m also a vodafone user from 2 yrs i got negtive balance in my sim 634Inr..its due to gprs connection in mobile. why vodafone company giveing negtive balance if costomer having only 20rs..just disconnet the gprs connection when balance is over. vodafone company should do something for this..
                                    Reply

                                    Vodafone — money taken by executive but number not activated

                                    hi

                                    i am using 3 numbers of vodafone, out of which 1 is postpaid and other 2 are prepaid. On last june 2008, i got a call from their customer care that they are providing me a new postpaid number and i had to submit only rupees 500 along with the documents. Their sales executive visited and taken 500 rupees and the documents and handed over a new simcard to us. Since then, the number never started as they told me that this number is not in use and it is having a pending bill. I visited their customer care outlet and filed a complain but still nothing is done. What a company...
                                    Reply
                                    Sir,
                                    I am to bring a very unfortunate matter in your kind notice regarding an illegal/unauthorized issue of a Vodafone Sim card.Few days ago, suddenly a group of police came to my one colleague's house in connection with interrogation of a car theft case. At that time she was not at home. The police said to her mother to attend her in the local police station. Naturally, my colleague became amazed and she went to the police station on the very next day. In the police station what he heard is amazing. A person stole a Maruti Omni car and afterward he made a call to the car owner and said if he did not pay of Rs.20, 000/- his car will be destroyed. The number displayed in the screen of Mobile phone of the car owner is [protected] and surprisingly this vodafone number exist in the name of my said colleague. My colleague does not know anything about that sim card and she never subscribed any vodafone number but surprisingly someone has purchased that sim card by producing her copies of valid address proof and photo. Now the question is as she is quite confident that she has not subscribed/purchased any such sim card, now, how will she challenged the matter because she is being harassed by the police.Her life is really under anxiety and agony and so if there is any one who can help in this matter plz ring me at [protected] or mail me in my e-mail id

                                    P. S. Das
                                    Alipurduar
                                    Jalpaiguri
                                    W.B.
                                    Reply
                                    Hi,

                                    Yes very true . Actually it did not work for me at all. please read the complaint that I sent to Vodafone.

                                    AFTER WAITING FOR 5 DAYS ALSO. THEY DID NOT REPAY ME. THEY LITERALLY ROBBED MY POCKET.

                                    Hello,

                                    I did online recharge using your http://www.vodafone.in/Pages/index.aspx site to [protected] ...I have selected Karnataka (which is correct) and YES BANK. I chose 201 rupees full talk time 30 day validity option. I filled up the information, it redirected to YES BANK I filled up my customer ID and Password. I typed 201, clicked the only option, I got password SMS to my another number ([protected]) tagged with YES BANK account, I typed the password, did the transaction to Vodafone BILLDESK. I recieved confimation page with confirmation number (54508). My cell is not yet recharged. I rechecked by filling confirmation number and my cell number in vodafone site. It said id is invalid, even I called your cutomer care(111) 6 times. First agent told me to wait for 1 hour, 2 agent told me to wait for 24 hours, 3rd agent told me to half an hour to recheck it. 4th agent told me to wait for 2 hours that an update is going on, 5th agent told me to wait again, and told if recharge not done then ur money ll be taken back to my YES BANK account.

                                    WHAT THE HELL IS GOING ON TO REACHARGE JUST 201 rupees.

                                    EITHER VODAFONE OR YES-BANK ONLINE THINGS ARE NOT WORKING WELL

                                    I am attaching the print screen of the things done and my YES BANK summary

                                    please check them also...


                                    AMOUNT HAS BEEN DEDUCTED FROM MY ACCOUNT--CHECK FOR YOURSELF..


                                    CAN ANYBODY TELL ME WHATS GOING ON..WHY IS IT TAKING TOO LONG...I KNOW "TECHNICAL PROBLEMS" IS YOUR COMMON ANSWER..IN DECADES WHEN YOU ARE GOING TO FIX THEM...

                                    AJITKUMAR R HAJARE
                                    [protected]
                                    Reply
                                    Hi

                                    This is Rakesh Gupta, i m new postpaid user of vodafone. I was taken connection dated 8 march.
                                    But sorry to say still my number is not activate. May i know how many days or months will be take activation for new connection.

                                    My vodafone no is [protected].
                                    My alternate no is [protected]

                                    please check the status

                                    Thanks
                                    Rakesh Gupta
                                    Reply
                                    Hi,

                                    I made a call to Vodafone care centre, regarding bill enquiry. .
                                    I spoke with customer care executives many times, they said we will connect with seniour till that be patient on the line.
                                    I was waiting aroung 15min at every time after that the call was disconnected automatically.
                                    This is very horriable to me and making a head ache as well.
                                    Please look in to this.

                                    Warm Regards,
                                    Bala.
                                    Reply
                                    hi,
                                    i m using vodafone since it was named essar but i never faced a rude or u can say illmannerd behaviour like this before a call came to me from [protected] of your company by ur executive named raghuvir singh he talked to me like i m slave to him i just want to have information on international roaming but he started questioning me that "where are you going, when are you going ?"
                                    and when i answered him he said if you are going after one month then why do you want information on roaming now. Is this the way to talk to the costumer i am really unhappy and unsatisfied with vodafone services.

                                    It's my request to higher management to take some action against this massive thing.
                                    Reply
                                    Dear Sir/Medam

                                    [protected]

                                    pls sir...
                                    i want name & address
                                    of above cell No.
                                    Reply

                                    Vodafone — to interrogate d no.

                                    Dear sir/mam,

                                    [protected]
                                    pls sir...
                                    i want name & address
                                    of above cell No.
                                    Reply
                                    hi.
                                    please deactivate my coller tune.It's urgent. I send msg last from 3days that CAN CT.But deactivation is not done.
                                    I also called Custermur care number on 111, but he told that no. is wrong. What is this? Please solve my problem today otherwise I want to pay money for coller tune.Today is deadline for that coller tune. my number is ( [protected] )
                                    Thank u...
                                    Reply
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                                      sridhar Mekapati
                                      from Pune, Maharashtra
                                      Nov 9, 2007
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                                      Resolved

                                      Hutch-vodafone cheating strategy in postpaid connection

                                      Hi ,

                                      As Iam transferring from chennai to Hyderabad on 7/11/07,I want to surrund my number [protected] .So please deactivate this line from 8/11/07.Please do the needfull regarding this.sent mails to corpcare.[protected]@vodafone.com,corpcare.[protected]@vodafone.co.in,corpcare.[...⇄
                                      corpcare.[protected]@hutch.co.in,Did not get any acknowledgment from any one of them,So please deactivate as soon as possible....
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