Vodafone India Complaints & Reviews

I requested vodafone care to deactivate SMS @ 10p plan,so i can activate 1 Rs STD facility.They deactivate and said me to wait for 24 hour's for deactivation.Next day i tried to activate STD 1 Rs card,but not able to activate getting message "card face value grater than session value".Again i contacted to customer care to deactvate.They advice me to send message like "SSMS NO" to 56789 again to deactivate.I tried to send 3 times but get back message from vodafone like"keword mismatch" and deducted 6 Rs for 3 sms.Now they advice me to send SMS to 111. Get same message back like your request will be actioned in 24 hours.
I am very much frustate about the vodafone service and charges

respected sir/ma'am
I am Pankaj gandhi ,miss soni had called me from phase 7 mohali vodaphone for the payment of bill, she talk with me in a very roud manner ,i dont seem to understand why the such good company apoint this kind of employs how dont know how to talk with the customer, just know i have 5 vodaphone no ,miss soni had discannect my incoming calls in ego before the time period ,my disconected cell phone no is [protected] im using this no since the hutch lounch i had never phased this kind of problem ever in my life from hutch and expect the better services form vodaphone ,i[censored] want to contect then my no is [protected]

I am Pankaj gandhi, miss soni had called me from phase 7 mohali vodaphone for the payment of bill, she talk with me in a very roud manner, i dont seem to understand why the such good company apoint this kind of employs how dont know how to talk with the customer, just know i have 5 vodaphone no, miss soni had discannect my incoming calls in ego before the time period, my disconected cell phone no is [protected] im using this no since the hutch lounch i had never phased this kind of problem ever in my life from hutch and expect the better services form vodaphone, i[censored] want to contect then my no is [protected]

Vodafone — Sms deactivation

Inspite of activating my sms card all my sms rates were 1 re. I had activated it on 23 aug 2008 .I tried to call to vodafone customer care, but their network was busy.

What the hell vodafone is thinking about itself ...i tool the plan of daily 2 rupees rental and 30 sms free per day ...and man I get cutt oof 2 rupees daily and I get no SMS free !!!

Hi,

If you see the trailing mails below, its been 11 days since I logged in a complaint and a request to stop the services but to my extreme disappointment, it has still not been deactivated and Vodafone is continuing to deduct my balance each and everyday. I fail to understand does a company like Vodafone fills its pocket by cheating its customers like this.

Please treat this as my last mail. I am getting my connection deactivated if I do not get a message for deactivating of service today.

Thanks
Ritika

From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Wednesday, August 31, 2011 3:46 PM
To: Ritika Prakash
Subject: Re: RE: RE: Vodafone complaint [REF:[protected]]

Dear Sir/Madam,
Thank you for your email dated 30/08/11 regarding your mobile number [protected].
We would like to reconfirm you that we have analysed the aforesaid mobile number and found that VAs service which includes business economy pack has been activated on your mobile number with your consent through sms dated 13/04/11.
Hence, we would like to inform you that reversal could not be processed.
We would also like to inform you that we have forwarded your request regarding deactivation of Business & Economy pack and same will get deactivate from your number within 24 working hours.
The docket number for your future correspondence is[protected].
We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.
Happy to help,

Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in




---- Original Message ----
From: [protected]@infosys.com
Sent: 30-Aug-2011 18:11:00
To: vodafonecare.[protected]@vodafone.com
Subject: RE: RE: Vodafone complaint

I am sorry to say but I am very very disappointed with your services till date. This has not happened for the 1st time that VAS services have been activated without my consent. Please let me know if you have any proof of my conversation or sms regarding my interest for activating this service. By the way, its been a week since I have been requesting for deactivating this service. Please read the trailing mails below. Why do you write within 48hrs when you cannot even fulfill the service in a week's time.

Please deactivate this pack else will have to put up a request soon for deactivating vodafone's service altogether.

Thanks
Ritika

From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Tuesday, August 30, 2011 5:21 PM
To: Ritika Prakash
Subject: Re: RE: Vodafone complaint [REF:[protected]]

Dear Sir/Madam,
Thank you for your email dated 30/08/11 regarding your mobile number [protected].
We would like to inform you that we have analysed the aforesaid mobile number and found that VAs service which includes business economy pack has been activated on your mobile number with your consent dated 13/04/11.
Hence, we would like to inform you that reversal could not be processed.
We would also like to inform you that we have forwarded your request regarding deactivation of Business & Economy pack and same will get deactivate from your number within 48 working hours.
The docket number for your future correspondence is[protected].
We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.
Happy to help,

Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail : vodafonecare.[protected]@vodafone.com<mailto:vodafonecare.[protected]@vodafon...⇄
Website : www.vodafone.in<http://www.vodafone.in/>




---- Original Message ----
From: [protected]@infosys.com
Sent: 30-Aug-2011 15:28:10
To: vodafonecare.[protected]@vodafone.com
Subject: RE: Vodafone complaint

Hi,

Its been 20 days that my money is getting deducted daily. Could you please stop it and reimburse my money back? Would be great else I cant let you people deduct my balance unnecessarily. Will have to opt out of Vodafone immediately.

I hope you take this matter urgent

From: Ritika Prakash
Sent: Wednesday, August 24, 2011 10:44 AM
To: 'vodafonecare.[protected]@vodafone.com'
Subject: RE: Vodafone complaint [REF:[protected]]

I don't understand when do you guys take a customer's consent when the customer has never ever received any call or message for the same. Its so illogical.

From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]<mailto:[mailto:vodafonecare.[p...⇄
Sent: Wednesday, August 24, 2011 10:40 AM
To: Ritika Prakash
Subject: Re: Vodafone complaint [REF:[protected]]


Dear Mr.Prakash,

Thank you for your email dated 23/08/11 regarding mobile number [protected].

We would like to inform you that we have analyzed the aforesaid mobile number and found that VAs service which includes buisness economy pack has been activated on your mobile number with your consent dated 13/04/11.

We would request you to please send following syntax from your handset for deactivation of above said service
*123*13#

The docket number for your future correspondence is[protected].

We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.

Happy to help,

Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail : vodafonecare.[protected]@vodafone.com<mailto:vodafonecare.[protected]@vodafon...⇄
Website : www.vodafone.in<http://www.vodafone.in/<http://www.vodafone.in%3chttp:/www...⇄




---- Original Message ----
From: nodal.[protected]@vodafone.com
Sent: 23-Aug-2011 17:58:54
To: [protected]@infosys.com
Cc: vodafonecare.[protected]@vodafone.com
Subject: Vodafone complaint

Dear Mr.Prakash,
Thank you for your email dated 20/08/2011 regarding mobile number [protected]
We would like to inform you that as per our records, below mentioned concern has not been addressed at our call center/Vodafone Care (Punjab). However we have forwarded your concern/request to Vodafone care, and you will be confirmed about the resolution in 24-48 hours. Moving forward we would request you to follow the escalation process as given below to help us service you better.
Contact at Vodafone Care 111 / [protected] for your any enquiry / request or complaint regarding services. You can even e-mail at vodafonecare.[protected]@vodafone.com<mailto:vodafonecare.[protected]@vodafon...⇄ If you are not satisfied with the resolution given or concern not resolved within the given time frame, you can certainly contact the Nodal officer with the docket number (complaint number) given by customer care.
The docket number for your future reference is[protected] Assuring for the best of our services at all times.

We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.
Happy to help,
Vikram Singh
Nodal Officer

Contact numbers
Vodafone Care : 111 or +91- [protected]
For complaints/requests : 198 (toll free)
Nodal Number : +91- [protected]
(Available between 9:30 a.m. to 6 p.m. Monday to Friday)
Fax number : +91- [protected]
E-mail : nodal.[protected]@vodafone.com<mailto:nodal.[protected]@vodafone.com<mailt...⇄
Website : www.vodafone.in<http://www.vodafone.in<http://www.vodafone.in%3chttp:/www....⇄



---- Original Message ----
From: [protected]@infosys.com
Sent: 20-Aug-2011 14:47:46
To:
Subject: Vodafone complaint

Hi,

I am a Vodafone customer (Mob no.[protected]). I want to let you know that once again without my consent, I am getting charged for some service of Vodafone.

Recently, I am getting charged for Business and Economy Pack everyday. I have never received any message or call for this and it has been activated by default. Please get this deactivated asap.


Thanks
Ritika Prakash
[protected]

Vodafone — Activated Caller Tune without my permission!

Vodaphone activated a silly caller tune on my prepaid connection no. [protected] and deducted Rs.35/- from my balance. I have been complaint several times on customer care but attender says, caller tune has activated, because I wish to activate. This is not the way exploit the consumer so cheaply.

Rest I have been receving their ad call 5 to 6 time within a day. I think customer grievance are not being seriously entertaining by VODAPHONES.

Now I wish to get rid of that silly caller tune / ad calls / ad SMS without sparing my money & time and credit my balance with deducted amount.

I am working in Xansa & my mobile no. is [protected] & they have activated caller tune on my no. without any request from my side, & this had happened thrice with me & they have deducted 60Rs bal each time. I have made several calls in the customer care and everytime they say, it will not be repeated, however there is no action taken till yet. And now i am really pissed off because of the inconvenience caused to me & first of all i want my caller tune to be deactivated & i want the money to be refunded ASAP. Please take a note of it & provide me the reference no. for the complaint raised on my email address mentioned above. Thankingyou.
Ruchi Khandelwal
86-F Mayur Vihar
Pocket 4, Phase -1
Delhi-110091

Activation of caller tune without my knowledge.

I am holding a postpaid satyam corporate vodaphone connection.The digusting activity they have performed is that they have activated the default vodafone caller tune service on my mob no:
[protected] without my knowledge...and every month 30/- is being charged which is highly unfair and undesirable.

i had and have been sending 2 of the deactivation messages daily viz.

DCT CT[protected]
DCT CT ----111

several times...

None of them were effective..

I was unable to speak to any of the customer care executives even though i tried calling them several times...

I am very upset with this kind of highly dissatisfying vodaphone service.

I request the concerned authorities to disable/deactivate my present caller tune ASAP so that it wont be reflected in upcoming bill and also refund the amt of caller tune service charged on my account uptill now.

Also request u to provide me the reference no. for the complaint raised on my email address mentioned above.

Thanking u,

Swaroop S,

Software engineer,
Satyam computer service Ltd.,
Bangalore.

Mob: [protected]

i have a connection of post paid but since 5th feb this is not in connectivity and continuation msg coming that -1700 is balance i don't know why and you people are saying me that i have done international roaming and send sms whereas this never happened pl. reply me on my cellphone[protected]

i have applied for caller tone in vodaphone care (cp d-27) branch but any exeuctive couldn't solve my problem. my phone no is [protected].

My pre-paid Vodaphone mobile no. [protected] was refilled on[protected] first for Rs.199.00 by retailer Gutka Stores, Digha naka at 08.59.44 hrs (transaction ID MU[protected]) and again later on the same day[protected] by mistake for Rs.350.00 by retailer Galaxy, Thane(W) at 12.22.24 hrs.(transaction ID MU[protected]). This error was reported to the retailer Galaxy on the very same day[protected] for reversal of the second transaction and refund of Rs.350.00 charges. Galaxy has received the complaint order no.[protected] from their distributor for reversal, but has not received the confirmation from their distributor, for the reversal and refund. Would urge you to consider an efficient procedure of reversal to customer to the same degree as is your present procedure of cutting off the telephone connection in case of any delay in refilling beyond the due date.

Dear sir,
I am a post paid subscriber of vodaphone since last 2 years,but i am 4 years old customer as it was prepaid before post paid.i have always deposited my bill on due date,5th of every month.on 1st of march-08 i went to mumbai to attend some of my omportant meeting and came back to jaipur on 17th of march-08.on 13th march they disconnected my phone due to non payment,inspite of my request to extend my period till 17th march.On 14th march i made my full payment at mumbai head offfice of vodaphone,but they are still not provided me any connection.I am facing a lot.

regards
uma shankar sharma

18th march 2008 New Delhi
I guess customer loyalty doesn't mean a thing to Vodaphone. I've been so loyal to this brand that despite all the allurances by ohter networks i stood by them...
Only to find that whenever i talk to my near and dear ones i only get to hear only one thing 'your voice is not audible...hello hello hello hello...your voice is breaking up,hello hello hello lokesh can you hear me...'
the customer care division of Vodaphone doesn't seem to care about anybody. They just are into selling their product.
i wish one day they call me and just say that they are sorry ...

Lokesh Sadathia
[protected]

I HAVE TOO MUCH FACE PROBLEM TO VODAPHONE PLS HELP ME
MY MOBILE NO [protected]
I AM USE POST PAID CONNECTION LAST 04 YEAR & 6 MONTHS
NOW I WANT CANCEL POSTPAID CONNECTION THEN I NEED THIS NO IN PREPAID I DEPOSIT 750 IN THAT TIME MY BILL AMOUNT 231 / RS I WISH MY BILL + OTHER CHARGE + NEW PREPAID RECHAGE FROM MY DEPOSIT BUT VODAPHONE CANT DO THIS
PLS HELP ME
my mobile no [protected]
[protected]

My new mobile no. is not activate and my I.D. and Address proof submitted for 26.03.2008 at 6:00 Pm counter 'K' (Saurabh) your vodafone store, Nirman Vihar, Delhi-110092
New Mobile No: [protected]
contact : [protected]
your coustmor executive is very bad and misbehaviour on me.
Coustmor Name: Sanjeev

one num of your connection harrasing me a lot by sending very dirty sms. the num is [protected]. pls help me . pls tell me his name and address. my contact num is [protected].I'm your very old client . so pls i need your help.

thank you

Vodafone — ACTIVATE CALLER TUNE WITHOUT MY PERMISSION

am a harpal singh my mobile no. is [protected] & they have downloaded caller tune on my phone & even deduce rs. 40 from my balance account against it the same thing happened with few of my friends also i have acomplaint on customer care and they are still not responding to it.So kindly help me in this matter & please get me the money deduced back as it is very i8nconvenient for me. Thanking you
harpal singh
h.no.b-154 shivaji vihar
rajouri garden
new delhi

wht is the benefit of posting here? no one from vodafone is listening and reading our agony and anger . if you people spare some time and go to their outlets and make some noise may the multinational company could hear and take some action against the call centers and so called EXECUTIVES. who even dont know how to respond to customers. i feel so hate when i think about the attitude the executives did to me. i threw my sim card (actually it say SIN CARD)IN A GUTTER .

Satyam Computer Services Ltd — Couldn't send SMS

Hi,

I bought a new Airtel prepaid in pune, but I am not able to send SMS thru it. I also ensured that the message centre number is set to [protected]. Not sure on what could be the problem.

Can somebody please tell me if this is the correct message centre number.

Thanks
Akash

We never receive phone bills kindly do the needful and send it in our house No. 740/7B, Chandigarh.

This is my VODAPHONE [protected], I topup 10 Rs. Cards. They took the amount without any indimation.
I need to know the reason. Always call comes from VODAPHONE service, Fully they disturbing to me.
If the call comes regularlly from VODAPHONE, I will go to consumer court.
I was unable to speak to any of the customer care executives even though i tried calling them several times...
I am very upset with this kind of highly dissatisfying vodaphone service.
which is highly unfair and undesirable.

vodafone is all balls its my big mistake by takeing there conection

Activation of caller tune without my knowledge.

On 3rd June, 2008 I was trying 56789 for Caller tune and there was no response I could hear the message and automatically it used to disconnect I tryed this several times.

My unbilled amount was Rs.23/- the next day when I called to check the unbilled amt. it was Rs.384/- I was shocked & called the 111 to check the bill again it was showing the same amt.and they had activated the caller tune without my knowledge, i had and have been sending of the deactivation messages viz.
CAN CT[protected] several times...

The digusting activity they have performed is that they have activated the default vodafone caller tune service on my mob no:[protected] without my knowledge...

I am very upset with this kind of highly dissatisfying vodaphone service.

I request the concerned authorities to disable/deactivate my present caller tune ASAP so that it wont be reflected in upcoming bill and also refund the amt of caller tune service charged on my account uptill now.

Also request u to provide me the reference no. for the complaint raised on my email address mentioned above.

Thanking u,

RACHANA

I cananot make a outgoing calls from my number since 1 week but no one from customer service is responding properly. They all are asking me to keep patience. I am not at all happy with the sevices. Vodaphone is one of the worse service provider of India.

my sim card just stopped working sunday so i took it out cleaned it put it back in but it says put sim in but i have and it still dont work is there any way of getting another sim card with my old number on it [protected] please reply thankyou

hello,

i am a regular customer of voda phone from last 1 year.i am using a plan of 444.i am complaining to customer care every month about my bill. it always come more than my usage. i never do sms and it gives the bill of my std and local sms. my very important concern is that today i wanted to check how the bill get generated. i spoke to 2 min to a local network. and my bill got increased by Rs 12.i spoke to Custmer Care. bt they simply said thet they will not be able to help me as it is unbilled amount. advised me to check the bill after 1 mnt. is it possible for me to keep the record of every call to track my bill. i am very upset. and i am also not sure whether you will be able to help me.because the supervisor also is not helpful.i would request you if you could help me in this concern. i am very unhappy with the service and the customer care .

i would really appreciate if you could resolve my problem ASAP.

thankk you.

hello,

i am a regular customer of voda phone from last 1 year. number is [protected] and is the name of P.R kumar.i am using a plan of 444.i am complaining to customer care every month about my bill. it always come more than my usage. i never do sms and it gives the bill of my std and local sms. my very important concern is that today i wanted to check how the bill get generated. i spoke to 2 min to a local network. and my bill got increased by Rs 12.i spoke to Custmer Care. bt they simply said thet they will not be able to help me as it is unbilled amount. advised me to check the bill after 1 mnt. is it possible for me to keep the record of every call to track my bill. i am very upset. and i am also not sure whether you will be able to help me.because the supervisor also is not helpful.i would request you if you could help me in this concern. i am very unhappy with the service and the customer care .

i would really appreciate if you could resolve my problem ASAP.

thankk you.

Vodaphone activated a silly caller tune on my prepaid connection no. [protected] and deducted Rs.35/- from my balance. I have been complaint several times on customer care but attender says, caller tune has activated, because I wish to activate. This is not the way exploit the consumer so cheaply.

Rest I have been receving their ad call 5 to 6 time within a day. I think customer grievance are not being seriously entertaining by VODAPHONES.

Now I wish to get rid of that silly caller tune / ad calls / ad SMS without sparing my money & time and credit my balance with deducted amount.

hello i wan hello tune some 1 lady says hello so many times so plz tell me the procedure

I am holding vodaphone connection since last four years. My vodaphone no is [protected]. I am facing the problem of poor singnals since last 40 days. Previously I found not such problem of signal at my home. I have lounched the complaint vide no.
[protected] on 3rd Septmber08.While asking the action, It was replied by Mr. gaurav, Custmer care executive on 19th Sept. that It will be not solve recently. If you want you may return the sim back.
Now a days in this compititive market, rather improving the service network, company is replying to give back the sim card.
Iam unhappy with the service of the company and custmer care.

B.B.sadhu

VODAPHONE IS CHARGING ME Rs.6, 500 COZ SOMEONE ELSE DID NOT PAY !!!

I got a vodaphone connection # [protected] in '07 and used it just for a month. After that i had submitted a letter asking them to disconnect, which they did not. Interestingly i did not get any bills after this but, i was in for a big surprise !. Vodaphone customer CARE executives started calling and harassing me on my other vodaphone number saying that my phone number [protected] is under use in Karnataka(while the SIM card is with me in Delhi) and deducted Rs.6, 500 from my other phone as well as disconnected it. Is this the kind of business ethics that an MNC operates with???? Shame on your company .

During long journey its helpful wheather I know which place I reach in my Vodaphone [protected], but it not working in my Nokia 2630

I have a postpaid mobile no[protected] and i have requested to make it prepaid since last one week, i have been issued prepaid
SIM also but it is not functional inspite of repeated requests please look in to the matter.

Dear Sir

URGENT

hello i want hello tune some 1 lady says hello, hellos so many times and finally she says kuska bolo and hutch song will continue. So Please can you tell me the CT Code. IT requires very urgently

V.Dhanasekaran

Hello
i am a regular customer of voda phone from last 9 Month. number is [protected] and is the name of Vijendra Singh.i am using a plan of 399.My cell lost for Yesterday .so plz give the call detail for 9PM(29/10/08) to 9 AM(30/10/08).

Dear sir.
i have use ur conction no [protected].i recived one call o[censored]r sales executive he told me to conect ur no prepaid to postpaid only one fifty per month rental so i, give to ur executive two fifity rs. cash and after one days again i recived one call for ur verfication departement he told me one fifty rent +service carge and +caller id charges. so i told him i am not convert my conection prepaid to postpaid he says he return my two fifity rs in just 24 hours but i am not recived my amount
plz help me

Vodafone — without permission download of caller tune

Last month Voda phone in formed me that I have successfully download caller tune and Rs 30/= per monthy will be charged for that.I immediately contacted customer care and asked them how they download caller tune for me with my permission.? The customer care people assured me that they will look in to the matter and nothing will be charged in the bill.But I found that Rs 30/- have been charged for download for this month bill.I strong condemn this activity of vodaphone.I will switch over to other service provider if my grievance is not redressed.
Dr Surajit Ghosh
[protected]

I am Research Scholar at CEERI, Pilani and my cell no. is [protected]. I just missed call to one of my friend ([protected]) who have caller tone, i get back a massage from 56789 that i have activated same caller tone on my cell and deduce rs 45 from my account. This is totally unfair to me. So kindly help me in this matter & please get me the money deduced back. Thanking you

Dear Sir,
I want to block following no - [protected], I don't want any sms or call from this no

My no is [protected].

Please do needful.

i m not getting to cal ur cc no.that is 111, i dont know why this problem is occuring n also my bal is been deducted, plz help me in some way.

Dear Res Sir/Madam,

Good morning,

I hv facing lot's of problem from VODAFONE.My moblie no is [protected].I had recharge with Rs 35 Benefit-:350 Local SMS free otherwise deduct the amt from my prepaid A/C.We want all my deduct amt..

Pls check my last five transaction -:
1) JAN 27 23:01 NO-: [protected] RS.1 LOCAL SMS KURLA
2) JAN 27 23:01 NO-: [protected] RS.1 LOCAL SMS KURLA
3) JAN 27 22:01 NO-: [protected] RS.1 LOCAL SMS POWAI
4) JAN 27 22:01 NO-: [protected] RS.1 LOCAL SMS KURLA
5) JAN 27 17:01 NO-: [protected] RS.1 LOCAL SMS VASAI


Pls resolve these problem ASAP...

Regards/Prathamesh

Vodafone — Activation of caller tune without my permisssion

On 28.01.2009 a caller tune was activated without my permission and Rs. 45/- was deducted from my balance. I sent SMS to delete and refund the deduction. I contacted the customer care service. The person receiving my call replied that this was done due to their mistake, the caller tune has been deleted but the balance cannot be refunded. What is this?

[protected] gprs not activate

please tell me message pakage provided by vodaphone

Hi,
Vodaphone caller tune is not listen so i can not choose the song...
pls help me

On 17.04.2009 a caller tune was activated without my permission and Rs. 45/- was deducted from my balance.Also that day i saw one msg in inbox that, your caller tone is setted successfully. I contacted the customer care service. The person receiving my call replied that this was done due to their mistake, the caller tune has been deleted but the balance cannot be refunded. What is this? What you think about us?

Also please de-activate my all settings from my cells...please do needful...

Comments

4 minutes ago by Raviraj Shetty Br. [send email]
On 17.04.2009 a caller tune was activated without my permission and Rs. 45/- was deducted from my balance.Also that day i saw one msg in inbox that, your caller tone is setted successfully. I contacted the customer care service. The person receiving my call replied that this was done due to their mistake, the caller tune has been deleted but the balance cannot be refunded. What is this? What you think about us?

Also please de-activate my all settings from my cells...please do needful...

True.Vodaphone service is just pathetic..

Prepaid Mobile — Activation of callertune without my order

Callertune activated by Reliance Communication Ltd without my permission / conscent. Huge amount deducted from my account. This is lootmar / dacoitry.

Vodafone — Actiave caller tune on my number

hello Sir,
I have got a call from vodafone and instantly received a voice message.."Thanks for activating hello tunes on your number" . I was astonished how it happend? Then I talked to vodafone customer care executives. They told me that sir it has been activated with your permission and we can't do anything.

But the truth is that I never gave any response for caller tunes.
My mobile number is [protected]

Please do something.

Thanks

Navneet Kumar

Vodafone — caller tunes with out permission and even after taking them off

my phone number is [protected] . i want to srictly say that the caler tunes have been working in my phone with out permision always when i recharge my phone with Rs.30 or Rs.60 my balance becomes 0[zero]. first it came without my pemision and then even though i with the help of my friends i tryied to dis conect it by some methods which include some message to ur costumer care it still did not go of . pls understand our problem and try to take it off . due to this i am not able to call many off my relatives my phone number is [protected] . i want to srictly say that the caler tunes have been working in my phone with out permision always when i recharge my phone with Rs.30 or Rs.60 my balance becomes 0[zero]. first it came without my pemision and then even though i with the help of my friends i tryied to dis conect it by some methods which include some message to ur costumer care it still did not go of . pls understand our problem and try to take it off . due to this i am not able to call many off my relatives

Activation of caller tune without my permission
my mobile no. is [protected] & caller tune on my phone & even deduce rs. 37 from my balance account But complaint on customer care . and they are still not responding to it.So kindly help me in this matter & please get me the money deduced back as it is very inconvenient for me. Thanking you.

Kind Regards
Harish Agre

I am unable to activate ISd in my vodaphone number [protected]. When i call the customer care to activate it they said i cud send the sms ACT HISD to actibate it which i did .

the meaage came back saying unable to process isd.! when i called up aagain they are asking me to pay a refundable deposit. As per vodophone booklet whih you get it never asks for any such refund.
it is highly unfair. either they shd advertise correctly or atleast the custaomar care ppl shd be sensible enuf to give correct information . Time is important for everyone.Request you to kindly look into the issue

I have had a Vodaphonenumber which i have been trying to change to Prepaid as I was going to be out of country for a while. I made FOUR trips to The four bungalow office of voda phone, the first two trips i patiently returned with more papers as address etc, they kepts creating problems for me which bordered on it looking like they simply do not want to encourage changing to prepaid, the harrasment continued till i requested on my 4th trip that the line be disconnected. At which point they said they had done the conversation and it will be changed. It has been 3 days since and it has not been done. When i call their customer care am told it has still not been activated frm their shop. where it was promised to be done in 4 hours. The two extremly inefficent officers there were Mehrunisa Sheikh and Amit paal. i found them highly unintelligent and completely unawaye of their own rules. I am off to their shop again today to waste my time trying to disconnect a lien i no more want.

Parviz K [protected]
502, Tarapore towers. Andheri
5o6

my mobile caller tune...most and should be first activation voice detective.. Please..
My mobile number..[protected]

Thank u..

Vodafone — without my knowledge they activate the caller tune and charging

I bought new Vodafone SIM and activated last Sep2010 my number is [protected]. After then I found that without my knowledge they activated the caller tune and they deduct each 30 rupees fro last two month. I called the customer care they said going to deactivate but still it was not happen. I did too many time deactivate the caller tune through the customer care instruction. This is also not happened. So I feel vey bad mentally. Kindly take the action.

Vodafone — account purpose &caller tune setting

i am not happy with Ur .service always u cut my balance buy setting any thing.previous month u started chat service & now caller tune.why it happening so............. reply soon............&stop caller tune......... &return my detected balance......... do it soon.

reply me soon

????????????????????????????????????????// happens.

Vodafone — caller tune charges without my permission

I AM A USER OF VODAFONE, they charged me 30 Rs for caller tune service second time without my permission. First time they charged the money and refund it after 2 days after giving complaint to costumer care. again they have done the same thing. every time they bring my balance to Nagetive and i am unable to make my importent calls that will cost me havely.

Vodafone — Deduction of Balance without any usage

I am a student & my mobile no. is [protected] & they have deducted Rs 200 from my phone balance account the same thing has happened with few of my friends also and when i tried registering a complaint on customer care they are not responding well to it.So kindly help me in this matter & please get me the money deduced back as it is very inconvenient for me.
Thanking you
Mohit Lohani
Tarapur

Fraudulent company utilizing the benefits of an ignorant country towards their citizens

Vodafone India — decudtion amount without my persmisson actvivated 90rupees offer

Today adfternoon we ae spoke to hari and krishna they have not responde regardging unnsessary offers activating min y mobile [protected]

about talk time

trans id dl[protected] i recharge my mobile through online 62 rupees when recharge that time showing 54.98 talk time but after recharge coming other msg plz refund my money. mobile no.[protected]

iMessgae and Facetime activation charges on VOdafone

with bill referance no. [protected], I have charged for 530 Rs for activation of iMessgae and Facetime. it should be free.

Getting rubbish messages from 7405542103

Dear Sir / Madam, I have received a rubbish on number ([protected]) from above said number, I dont know who is this, Please give me the name and exact location of above number so that i can take an action

Cheats

applied irrelevant charges on the post paid bill and later denies to wave it off.

Two time recharge

My mobile phone number [protected] at the same day and same time recharge bonus card is Rs. 105.00 at recharge the same amount of two time.

TRECE NAMBAR KARNA HAI SIM GHUM HO CHUKI HE OR CALL DETAILS

TRECE NAMBAR KARNA HAI SIM GHUM HO CHUKI HE OR CALL DETAILS...MY NAME ROHIT GAYKWAD VODAFONE FOS MNR MO [protected]

disconnect

please disconnect my pospaid connection number :[protected] as i have no use of it

Vodafone Recharge twice

Few days back I paid from my mobile balance for a vodafone plan but they deducted twice from my balance, I want my that balance back. Its an issue of technical error. number: [protected] email:prabhat.[protected]@gmail.com

I sent this complain Vodafone customer care many times.

Vodafone customer care executive connect me other lines have no connection with my problems. I am facing many problems during using Vodafone connection regarding Vodafone services & Vodafone customer care services.

In Vodafone customer care no person can help me please solve my problem. I talk many times to customer care executive but they cannot satisfy me!

I want to go consumer court regarding bad services of Vodafone & Vodafone customer care.

Dear sir,

The below appended mail is tell the story,I have not paid the bill because have not recived the hardcopy of the bill,I reqd hard copy of the bill to submit for the claime.Am pacing the same problem from last april'07.

Because of there problem they have bared my another two mobile number.

Give me a sujjection how I can gie the complaint on vodafone and vodafone customer service.


Hemanthkumar p

From: Hemanth Kumar P
Sent: Thu 11/15/2007 5:24 PM
To: vodafonecare.[protected]@vodafone.com
Cc: rajeshwari.[protected]@vodafone.com; cp.[protected]@vodafone.com
Subject: FW: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL Oct"07.


Hai,

The below mail appends my problem,No one cares of my bill.

My last three months bill has been not reimbersed by my company because of hard copy i

have not sent to them.

Am requesting the same from april'07.Till date you people are careless that you have

not able to send me a hard copy of the bill.you people are going to responsible for all

this and for my bills reimersement.This is the first company that am seeing careless

about the customer.Am not going to pay your bills till I will recive my hardcopy of the bill.



Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]


[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Thu 11/15/2007 4:58 PM
To: Hemanth Kumar P; cp.[protected]@vodafone.com
Cc: rajeshwari.[protected]@vodafone.com; hemanthkumar.[protected]@rediffmail.com
Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


Dear Joshi,

Again same problem,Have not recived Bill the month of Oct'07.


Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]


[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Wed 11/7/2007 5:09 PM
To: cp.[protected]@vodafone.com
Cc: rajeshwari.[protected]@vodafone.com; hemanthkumar.[protected]@rediffmail.com
Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


Dear Joshi,

Am not recived any responce from your end.
From last Aug'07 am not able to claime my bills,So even am not going pay your bills.


Pls concern your customer problems.



Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]


[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Mon 10/22/2007 5:26 PM
To: cp.[protected]@vodafone.com
Cc: rajeshwari.[protected]@vodafone.com
Subject: FW: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


Dear Joshi,

The below mail is sent to your company nodal officer and till date I didn't receive any response from her.

I hope I will be expected revert from your end !!




Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]


[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Mon 10/22/2007 3:44 PM
To: rajeshwari.[protected]@vodafone.com
Subject: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


Dear Rajeshwari,

Being in responsible position con't you revert.



Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]

[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Thu 10/11/2007 3:58 PM
To: rajeshwari.[protected]@vodafone.com
Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.

Dear rajeshwari,

Its difficult to contact you people in the mail also,I will wait for your revert.


Regards,
Hemanth Kumar P
SM , ICL/2708
Mysore
( : [protected]

[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Wed 10/10/2007 11:25 AM
To: rajeshwari.[protected]@vodafone.com
Subject: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07


Dear rajeshwari,

Am a subscriber for your hutch or vodafone from April-07.My phone number[protected]

Till date am not recived the Bill for all the months,I requested for the hard copy of the mail many times till date non of your company

people are not responded for my complaint.

I spoke to your customer care executives for many times and there names are Rohini,Pavan some names are am not documented.

the complaint numbers are[protected],[protected] and[protected],some more am not documented.

After giving the complaint I will receive SMS by saying that ,Hi!Your service registration number is[protected].we shall respond to your query by Monday 17/9/2007.

Till date am not received for the above complaint number. this is repeating from april'07.

The reason behind am asking the Hard copy of the bill is to because I have to claimed the same from my company, my company wants orginalbill

to reimbursement.

Pls check on this issue, I need my original bill to clime for the month of Aug'07 and Sept'07.

I hope I will get respond from your End.




Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]

I dont know why all people want to go Consumer forum for such a petty issues... i dont know how you guys are serviving in this country u guys called customer care no 10 times a day ...Customer care executive is a human being not computer and please first of all check please check how you do your job no one is perfect....
Forum members please notice that all consumers are not unsatisfied and some people also use brains

Dear Sir,
I have a connection of vodaphone connection([protected]) postpaid. Iam closing my postpaid connection. I want a prepaid connection of same no
[protected]. Please change my connection in prepaid of same no.

Dear Sir,
I have a connection of vodaphone connection([protected]) postpaid. Iam closing my postpaid connection. I want a prepaid connection of same no
[protected]. Please change my connection in prepaid of same no.
Thanking you
Dinesh Kumar
B-81, RAJIV NAGAR(NEAR RADHA KRISHAN MANDIR)
BEGUM PUR
DELHI
MOBILE NO.[protected]

from past two months i am trying to cancel the callertune, local 1000/300 sms, and family and friends 49 offer charges, but i am still recieving the bill with all these extra charges .please cancel these charges and rectify my this months bill .

respected sir
i m jignesh patadiya former customar executive at ahemdabad.
i left job during last september and apply for my PF amount in january but i can not get any amount from PF department.
i want to contect nombur or contect e-mail adress of channi PF department. i request to u that give me no. and e-mail id very soon in my e-mail " [protected]@yahoo.com " mo. [protected]

Pls... Dis connet the connection.
of the no [protected]/[protected].

Sir, I have registered my complain[protected] on dt 26.11.08 about a perticular no.[protected] in which my call is not connecting hence through other network(Idea, Airtell, Tata Indicom) I have no problem with this number.
I want to add one thing that any other STD calls in the same state, which are mobile no., have no problem to connect. Only through vodafone 180 plan connection have this problem. This is land line no. . Actualy this is my parents no. and it is very important to be in touch with them because they are above 80s.
Please do some thing very fast. Every day they are calling from there. They are not earning people. So this is an extra burden for them. Try to understand my problem.
Thanking You
Suman Lohani
D-263/1, Krishna Park,
Devli Road, khanpur
New Delhi- 62
Mobile. No. [protected]

iam in thirunindravur(chennai)
iam using vodafone for the past 3 years but this year iam not much satisfied in the new year iam going to change the connection because
1)the signal is too week in my area
2)i cant make any calls from the mobile and the incoming call is also get hanged
3)they are too many cross talks in my connection
4) in out going call my voice is ecoing so i can't speak clearly

I recharged with RC 26 on 14 dec 2008, but right now i did not got MAIN balance.
I WANT A IMMEDIATE ACTION .

It is hard truth that Vodafone helpline services are poorest in Punjab, however can't say the status in other states. These pepole have no manners to talk. They are theirsel[censored]naware about the services which company provides. One person say something other oppose the same. They lack coordination inbetween themself only. There is no time boundage for any kind of job. Directly they are not authorised to take on spot action against any complaint even. Only say, I am forwarding your request, which will never respoded by them if you complaints at least 3-10 times
But they always say..."Appki Sahata Karne Mei Khushi Hogi"

Suggestions: At least train them after appointing and provide a manual of standard services. Authorise them to rectify small problems on the spot

Vinit Prakash
Lecturer in Chemistry

It is hard truth that Vodafone helpline services are poorest in Punjab, however can't say the status in other states. These pepole have no manners to talk. They are theirsel[censored]naware about the services which company provides. One person say something other oppose the same. They lack coordination inbetween themself only. There is no time boundage for any kind of job. Directly they are not authorised to take on spot action against any complaint even. Only say, I am forwarding your request, which will never respoded by them if you complaints at least 3-10 times
But they always say..."Appki Sahata Karne Mei Khushi Hogi"

Suggestions: At least train them after appointing and provide a manual of standard services. Authorise them to rectify small problems on the spot

Vinit Prakash
Lecturer in Chemistry

Pls send my vodafone detaild bill to my E-mail adress [protected]@yahoo.com my mobile no is [protected] and also give me my password as earlier

Dear friends,

A Wrong Person is working in Good Company Please throw him Out...

Umesh Dodamani is working in Vodofone Bangalore his number is :[protected].
I want his company Address Please help me to finding his company address Because he left his home 1 year back only,
his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

We are register a Dover Harashment Case and Divi Act case from Mahila Mandal In Bijapur Police Station and They are Arrested Umesh, his Mother, Sister and Brother but they came out on bail.
he is not ready to attend court also so police is taken arrest warranty on his and his Mother and Elder Brother his is working as a School Teacher near Dharwad



I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
MATTER, AND REPLY ME BACK APPROPIATELY.

REGARDS,
Sudhir.I
sudhi.[protected]@yahoo.co.in
[protected]

i want to know the details of subscriber of mobile no.[protected]

respected sir,
I rajarshi anand have lost my sim card my mob no is [protected]. it is from bangalore karnatka.i lost my card in lucknow.and i want to close my connection, but hear in lucknow they are not close my connection.i already make F.I.R for my connection .please close my connection as soon as possible. my DOB is[protected] and my address is house no 4079 2nd cross kumarswami layout behind dayanand sagar college, bangalore.
please close my connection as soon as possible.
rajarshi

Sir,
plz check my last billamount with my tarrif plan...






Thanks,
Shajahan.k

Vodafone people are CHARGING FOR CUSTOMER CARE ???? Now i have complaints but if i want to solve the problem then i have to pay 0.50 paisa for every minute. THIS IS BAD

Vodafone — problems with the connection

i have been facing numerous problems with your company even though i value your services a great deal . ihave gone ahead and registered complaints to the customer care office in park street but nothing seems to be happening i am dissatisfied with your services anr with a few of ypu cust care officers who take their jobs lightly . more over you dont live up to your motto "happy to help" its an irony because i have only been facing problems after problems . i would like you to look into the matter as soon s possible or i will switch over to another more satisfying connection .
problems
being charged unnecessarily
not receiving proper assistance from the cust care officers
network problems almost everyday
i am fed up with vodafone
I WOULD LIKE A MANAGER TO LOOK INTO MY PROBLEMS AND RESOLVE IT AS SOON AS POSSIBLE MY PATIENCE IS RUNING OUT
TAHNKYOU

hey i wnt to complaint the executive of vodafone. so please try to help me out please its urgent my number is this [protected]. so please take some action

FDGFDGDFFFFGSDGSDG

I am facing a very big problem with vodafone. My number is [protected]. The stupid customer care also not giving any good responce. Problem is it costs 90 paisa per minute if you I call to any landline, second thing is it charges more on roaming then other networks. And When I tryied to change it to Airtel, the bledy bagger Vodafone is telling that I have some contractual problem wuth them to [censored] them up.
Please assist me some one what should I do with these white dogs.

How can I change Vodafone to Airtell. The baggers Vodafone is telling that I have some contractual problem.

respected sir/madam
i am SHARATH RAJ S using three connection [protected] and [protected] both are post paid connections and i am happy with your service.Now i thought i took another connection so went to MASS mobile shop, #43 H, K Reddy building, Kundanahalli gate, Bangalore with my tata docomo number [protected] with same no i want to change network and i gave all my documents which they need.but still 15 days over they didnt submit my documents to your office i went to ask means they behave very rudely, scolding in bad words and they dont care about me so what should for this, so i am humbly request you to take some action about their this much of care.Then i am decided that if you are not taking care about your customer complaints with in 24 hours means i am going disconnect my three vodafone connections.i hope you do needful to your customer.
thanking you,
yours sincerly,
SHARATH RAJ S
[protected]

Dear sir,

I am using vodafone sim from last one week, i have submited all the nessessary document and id proof..bt today im not able to cal and msg to anyone..it shows that you are not submted the document...pls clarify it as soon.


Thanks
Regards,
Sharath
+91 [protected]

Hello
the conversion of postpaid mobile to a prepaid is impossible says vodafone store
is it possible

DEAR SIR/MAM,

ITS BEEN ENOUGH OF MISGUIDING ON YOUR PART TO CONVERT MY POST PAID CONNECTION TO PREPAID AND THIS IS THE LAST TIME DO GIVE ME A SOLUTION OR ELSE I SHALL BE FORCED TO TAKE SOME STRICT ACTION AGAINST YOU PEOPLE.I WANT MY POSTPAID CONNECTION TO BE CONVERTED AS SOON AS POSSIBLE TO PREPAID.

The company is not cooperating in conversion from Postpaid to Prepaid of my number [protected] since last 1 month. This is a great harassment. Please help in the matter.

Vodafone - India — Regarding blocking of Blackberry by Vodafone!

my no [protected]

I am an user of your Vodafone mobile service. My son Mr. Devesh Sumit was purchase a colour Vodafone set-225 with new connection on dated[protected] from local sealer Harsh Language & watch Co. Orderly Bazar, Varanasi.
Bill no is 1211 dated[protected]. Rs. 1600.00
The IMEL No of set is [protected] &
M.S.N. No is[protected].
On dated[protected] we found the screen of that set is damage. For repairing purpose we give that set to Harsh Language & watch Co. on dt. 13.11.2007.
Today they told me that the local distributor & service provider is not repairing that set and also not giving any details when they are able to repair that set. Vodafone Store,upper ground floor,kashiraj apartments,kamacha, Varanasi is not giving proper response to my local sealer Harsh Language & watch Co. Orderly Bazar, Varanasi. The response of Vodafone Store] varanasi is very un professional in that matter.
So please consider this matter on your level and shot out the problem as soon as possible for trouble free services.

Thanking you

S.M.Gaur,varanasi
Mob.N0. [protected]
local sealer :-
Harsh Language & watch Co. Orderly Bazar, Varanasi
Mob.N0. [protected]

Dear Sirs, My vodafone no is [protected] i fill up yesterday 50/- in my prepaid account tody it is only 2/- its thrice in this week let me know,and dont deduct anything without given us details or permision otherwise legal action taken on ur company this India understand.

my mobile number is [protected]. on the 10th of this month i had visited the vodafone outlet at begumpet, hyderabad, and completed the formalities to convert the service from prepaid to postpaid. (i was given to understand that the process would take 48 hours).on saturday, the 11th verification was completed. after calling the toll free numbers at least twenty five times, always being left on hold, i am left helpless and frustrated with the service. considering there are four vodafone mobile users in my family, of six, i rejoined the band wagon after a short stint of travel. i now hold an impotent phone, not willing to lose money waste time and energy to recharge with a prepaid ticket(made for individuals with vision which is par excellence)and the post paid not done. everyone is extra sweet before you take the connection, sign on the dotted line and you are done for. like i am. please vodafone do what you must NOW!

I called 111 to know about world calling cards.But, they told to contact 50119 to know about the required information.When i called it was surprising to hear that the number i dialed is an invalid number and asked to check the number.why this is happening.

We have to teach a lession to this type of company

hi,
I just bought blackberry storm, n I was facing hanging problem very frequently.
.now from yesterday its back and call end buttons are not working.’
Pls do the need full and provide me with good and fast services immd.
i am not able to attend calls.
Thanks,
Gagan lamba
[protected],
[protected]

I wont suggest vodafone to anyone because:

Sub: Vodafone cheats customers:
[protected]
Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

An unfortunate customer,
P.Karthigayan

This company is a cheater, cheats with all their customer

Dear sir/madam,
having been a voda phone user for the past 3 years, i am extremely dissapointed with the pre-paid scratch card, i purchase each time, , , , , , , , , , my cell number is [protected] (GOA), , , , , , , , , , , , the 16 digit pin number gets obliterated while in the process of gently scratching to retrive it (my teenage daughter is the user of this cell phone) and i feel extremely sorry for her when she has to forgo her pocket money each time she has to recharge her card. I wish to ask youll to look in the matter seriously in order that unsuspecting users are not made victims or scapegoats on account of compromising on the quality of your recharge prepaid scratch cards ...kindly reply and expedite the matter.

contact nos: [protected]
... : [protected]
: [protected]

Melissa Martins.




Post your Comment

now vodafone moving the worlds no 1 fraud provider, i have a connection with number [protected], yesterday am charged for Rs 50 at that at time a messege comes you have minus balance of rs 19, and here am surely not make any addons but they say here am make Vodafone alert in my connectionI think indias first and most powerfull fraud connectins are comes from vodafone. now am going to consumer court for never happends like this for no one

i m costomer of voda phone and my comments is .................................................................... company dvara kisi bhi no par adevertiesment ke liye coll bina cost. se ijjajat le kar ke hi karna chahiye nhi to fine pay karo

caller tune activated without my consent.I can not afford to force any vulgarity on my callers a.wilson delhi

Do NOT DISTURB HAS NO CONNECTION WITH CALLER TUNE.

The worst customer care which irritates more of the offers at the odd times but when we try to reach them by calling 111 we should be waiting for the whole day

why are you calling 10 times...this is the point where problem starts

am subscriber of vodafone up(E) circle, my Mobile No. is [protected], On December 2007 I received a call from Customer Care No. [protected] offering for Cricket Pack but without pressing any key IVR responsed your Cricket Pack has been activated after this also I received a SMS for confirmation.After this Immediattely I complaind this case to CC vodafone but they did not responed else.I told them to block this no. from calling me but they said that I have to pay Rs. 99 for per month to block this number.I have send one E-mail them also, but there was no response.
On 29 Janauary 2008 I disactivated this Cricket Pack and IVR confirmed that your Cricket Pack has been disactivated, but On 1 Feb. 2008 they again activated this Pack without any confirmation or any call. After this again I called and mailed them but there is no little response.
This is not only mine problem a lot of customers are facing such type problems.

i am your privilege customer having more than 6 year with hutch and my mobile no. is:[protected].
when i called on 111 customer care, on[protected], mr. himanshu patel rudely behaved me and denied to register my complain regarding reimursement of rs. 70 which was deducted due to system fault. i was very disappointed by the way of talking of mr. himanshu patel. i can't bear such kind of short temper executive who don't know how to behave with thier customer. it put a question on the reputation of your internatinal brand-name towards its custromer. if i will not get satisfaction of my complain, i will switchover to other company only due to such poor response given by the executive.

i am your privilege customer having more than 6 year with hutch and my mobile no. is:[protected].
when i called on 111 customer care, on[protected], mr. himanshu patel rudely behaved me and denied to register my complain regarding reimursement of rs. 70 which was deducted due to system fault. i was very disappointed by the way of talking of mr. himanshu patel. i can't bear such kind of short temper executive who don't know how to behave with thier customer. it put a question on the reputation of your internatinal brand-name towards its custromer. if i will not get satisfaction of my complain, i will switchover to other company only due to such poor response given by the executive.

SIR, on 4/3/08 i applied for the plan 998 and the executive Mr. Dinesh Kumar gave me the no. [protected]. My form no. is 02100610 and my reciept no. is 6018 and SIM no. is [protected] and draft is of PNB no. 229009. My complaint is this that after applying on 04/03/08 my no. not activated for so long and WE INFORMED TO YOUR EXECUTIVE AND TO THE VERIFICATION DEPPT. that we do not want the connection now, they activated my connection and with different no. which is [protected].
this is totally cheating on the company part . PLEASE CANCEL MY CONNECTION AND PAY MY MONEY BACK AND ALSO ALL THE DOCUMENTS. i need ur serious action otherwise i have to go for some serious action. Give me clearification on this as soon as possible my contct no. is [protected]/[protected]. PLZ DO D NEEDFUL ASAP

HI,

i have 3 vodafone numbers on my name. ONe is used by my Dad. We had payed all the 3 bills before time and have the receipt as well. But i have been receiving call from call centre of vodafone saying " one bill has not been paid " and we will deactivate the service, which they did. Inspite of me telling them its been done, i have the receipt, i provided them the receipt details as well... but what so ever i had to do this 4 times, to different people calling from call centre.. ( i really dont know ...how they say THEY ARE HAPPY 2 HELP ).

Now our bank show the entry of VODAFONE for the same bill been collected on 17th of April and we paid the bill on 14th...

so now can someone help me with some CEO email id..or any NEWS cahnnel site...where i can carry forward this of VODAFONE...

because of all this they have deactivated my DADs no... completely now..no out going and no incoming at ALL... my dad been suffering from his Business calls... BECAUSE of VODAFONE ERROR..or whatever... they dont even have a CLUE... i have mailed my complaint to vodafone care as well.. visited the store yesterday 3may again.. but no actions have been taken so far...

please some one help me in taking this further SERIOUSLY...

Vodafone — mental harrasment & financial loss & misbehaviour by vodafone customer care executives

To Whomsoever It May concern,
The complaint is regarding my no. [protected].
Since last 15 days i m having lots n lots of problems, network is busy even for 2 hrs n i m not been able to make n recieve calls and messages during peak hours in the day time. various services got activated on my no without my request n consent, balance got dedeucted several times it goes negative. customer care executives misbehaved on being asking for the solution. i m even having the proofs for that. if the vodafone is not providing the customer the privilige to make calls in case o[censored]nsufficient balance then why the balance are going negative if the client is not having appropriate balance just for the sake of earning vodafone is doing all this. i m having more than 6 connections but they r good for nothing!!! gprs not working, mails not working! i dont know what to do i m mentally harrased n financially strucked by these guys!! VODAFONE HAI! HAI!

hi am sheel just got fed up with vodafone servies and their made rules so just dropd them this mail though of sharing with you gusy :), and i have been using hutch now vodafone no since a long time, since those times when you used to charge 25 rs and give 2000 smses free ...from that it went to 100 for 2000 and later went to 100 rs for 1000 ...

agreed for Hutch wat we all say is lukhe ..though earning the most, but Moto of hutch was empolyee ke bank balances bharo ..thoos thoos ke ..same time paublic ko luto ...!!

Now is that same the same Motto for Vodafone, i have used vodafone in the Uk when i was there, but seem to be good, but idhar india ke hava lag gai ? such a big company with so much of money, still that lame excuse that on festival days ur server gets jamed ? ...this was Hutch ka excuse ( though not digestable as if had lots of money, can replace with more servers so asto the customers can atleast enjoy their festivals, xchaing txts to the near one and dear ones...BUT even after giving you 100 bugs for free everymonth ...watz the bloody point that i cant SMS anyone on a festival day ...?? still the lame excuse for vodafone ? server ?

am sure vodafone has lots of money, coz when it can just buy a company in 19 millions ...so itne bhi bhikari nai ho gaye hai ke atleast use 19 thousand to solve this problem...

Yea but if the hutch ka moto and vodafone motto is the same i.e public ko luto and apni jeeb baro ..then never mind enjoy i dont mind donating you couple of ruppes against your salary enjoy ..!!!

and ya even add also 2 rs to my donation, free daaan to you guys for the SMS -National which has alwyas been charged on me since ages, but i feel samed to come to your place fighting for 2 ruppes, but as n wen now m mailing so though of teling you that if you think ppl are stupid they iant but say ppl like are not bhikaris so enjoy the 2 rs gift !! buy some sweets, 50 p walis 4

And ya its am not stupid to use this no.still its was an old no.and just waiting till i convey my new no of ther other Service prodiver i have alrleady, , so after ...so no donation ..sorry !!!

Hello Sir,
I am a journalism student and completely shocked by the way Vodafone is working. My friend Lost her Mobile this wednesday Mobile No. [protected]. She is a prepaid customer. When she called up Vodafone Customer service, they said she need to file a complaint in her area Polica station, then go to the nearest Vodafone centre, give the ID proof and only then they will be able to block her card. We are students and living 30 km away from the city. Now as she lost her mobile in the city, if she goes back to our area police station, Lodge an FIR, goes back to the city again to get the SIM blocked, it would easily take her more than 3 hrs( City-Police Station - City). My question is that if someone makes an illegal call in the meanwhile, whom would be blamed for that? Obviously my friend. In the recent days of terror peaking high everywhere in the country, these rules make life of a common man much miserable as they can fall under any trouble. I want to ask will Vodafone take the blame if she is arrested if her mobile number is used to make any sought of illegal calls?

Vodafone — Extra bill for festival day SMS

This is with regard to extra bill of 28.5 rupees in the Bill dated 25.09.08.

I am in Corp 249 plan which includes 200 free SMS/month. In last month I made only 145 SMS’s, so there should be no charges for SMS

All the SMS made on the 03/09 and 12/09 are charged on occasion of festival day(total 57 SMS).

This was never informed to me while talking the SIM nor informed to via SMS. This unfair bill and this is not acceptable.

This is the way vodafone has found to loot the customer on the festival day.

28.50Rs is charged for SMS made on festival day.

Dear sir,
My name is Sanket Raout and My mobile no is [protected]
last friday night I checked my balance, there was unnecessary deducted my balance
I recharged 10RS.in my mobile at that day but that night I found -182.00RS.
that night I called to the customer care But they didn't given me my query's answer
please take seriously to this problem and give send me your answer or call me.

thanks

regards
mukesh
(sanket is my friend)

this is applicable for all the telecom services.. and usually they used to inform a day earlier

STATEMENT

[protected] Request was made to active INTERNATIONAL ROAMING through Telephonic message Faxes and Speed post but my daughter after landing abroad at airport SIM dead and totally cut off from family, office and society and lead to unassessable mental torture and financial loss, however keeping in view of very old relation with HUTCH, I made a request to stop further billing of this dead connection and to adjust outstanding bill if any from my dues with them on account of double payment in past but instead of noting my request they continued billing and now are harassing through recovery agents.

[protected] Every month amount is charged in bill in the name of voice chat and despite my hundred of request through all means no action is taken to rectify the incorrect billing.

[protected] I paid three year advance rent with an additional deposit of Rs 250/ by cheque. But without intimating any reason or sending any bill the connection is made dead. I am still waiting the reasons thereof.

[protected] Payment for the month of July 2008 was paid by cheque along with bill of [protected] but in next month ie Aug 2008 bill is stated as unpaid and I am charged extra in the name of penalty thus my creditability is questioned.

Drop calls Despite my several requests the matter of dropping calls especially international calls is not solved and I am charged for several calls for less than a min.at a time

Thus despite putting my time o[censored]nassessable and immeasurable value on unlimited requests, and spending money thereon M/s VODAFONE has neither solved any of my problem nor had the courtesy to reply to me.

I request honorable court of Consumable Affairs to look in to the matter and to compensate me with Rs.2, 00, 000/- for all my inconveniences and mental agony/torture. It is also prayed to instruct M/s VODAFONE to stop such UNFAIR TRADE practices in future.


• S A AGARWAL

S A AGARWAL [protected]
R-163 HIG Duplex
Sector-12 Pratap Vihar
GHAZIABAD 201009

Dated Sep 17th 2008

Min. of Consumer Affair Govt. of India
A-20 & A-21 (NITS Building )
Institutional Area, Sect. 62
NOIDA 201307

Secretary, Min. of Corporate Affairs
NEW DELHI

Harassment by unfair trade practice


Sir,
I am a user of HUTCH (now Vodafone) mobile connections (having more than half dozen connections) under post-paid scheme. Sir, it is submitted that despite my all out efforts expending thousands of rupees man hours time on phone, faxes, speed- post, visit to their office non of my request is acted upon either by correcting the faulty bills or by responding to any of my request, brief of some such illustrative cases is given in statement enclosed It is evident from their act / behavior that either they are not interested in fair trade practice or the attitude of management is not user / customer friendly with required business ethics. May I kindly request your honor to instruct them to stop such unfair trade practice to enable user to avoid wasting of his valuable time and resources and have peace of mind.


Encls One


Thanking You,
Yours truly

S A AGARWAL

CC to M/s Vodafone By Fax
[protected]








STATEMENT

[protected] Request was made to active INTERNATIONAL ROAMING through Telephonic message Faxes and Speed post but my daughter after landing abroad at airport SIM dead and totally cut off from family, office and society and lead to unassessable mental torture and financial loss, however keeping in view of very old relation with HUTCH, I made a request to stop further billing of this dead connection and to adjust outstanding bill if any from my dues with them on account of double payment in past but instead of noting my request they continued billing and now are harassing through recovery agents.

[protected] Every month amount is charged in bill in the name of voice chat and despite my hundred of request through all means no action is taken to rectify the incorrect billing.

[protected] I paid three year advance rent with an additional deposit of Rs 250/ by cheque. But without intimating any reason or sending any bill the connection is made dead. I am still waiting the reasons thereof.

[protected] Payment for the month of July 2008 was paid by cheque along with bill of [protected] but in next month ie Aug 2008 bill is stated as unpaid and I am charged extra in the name of penalty thus my creditability is questioned.

Drop calls Despite my several requests the matter of dropping calls especially international calls is not solved and I am charged for several calls for less than a min.at a time

Thus despite putting my time o[censored]nassessable and immeasurable value on unlimited requests, and spending money thereon M/s VODAFONE has neither solved any of my problem nor had the courtesy to reply to me.

I request honorable court of Consumable Affairs to look in to the matter and to compensate me with Rs.2, 00, 000/- for all my inconveniences and mental agony/torture. It is also prayed to instruct M/s VODAFONE to stop such UNFAIR TRADE practices in future.


• S A AGARWAL

Vodafone — Automatic activation of caller tunes mental agony

Dear Sir,

Sub:Automatic activation of caller tune and Mental agony

This is to bring to your notice that vodafone has this strange habit of activating caller tunes without the consent/permission of the customer. Moreover, there is no facility in 111 to address such complaints. On December 06, 2008, while i was on my way for a picnic with my friends, i received a message saying that my caller tune service has been activated and "Awaz nahi aati"(some, cheap caller tune) was set as my caller tune. To my embarrasment when one of my clients called me up the very next day i was informed that some cheap and disgusting caller tune had been activated.I tried calling Customer care but in vain.I did not know how to deactivate and had to switch off my cell for two full days.
I could not attend to any of my client's call and had to stay out of contact.After i came back i surfed the net and deactivated the caller tune

I am a lawer by profession and such cheap things cannot be entertained by me.The mental agony undergone by me cannot be expressed in words. It has marred my reputation as a lawyer. Moreover, i will be compelled to take an action against Vodafone if my complaint is not attended to in time.

To my surprise, my cell is also showing a negative balance of Rs.21.11/-. kindly take imediate action.

Regards,

Paridhi

hi..
i m also a vodafone user from 2 yrs i got negtive balance in my sim 634Inr..its due to gprs connection in mobile. why vodafone company giveing negtive balance if costomer having only 20rs..just disconnet the gprs connection when balance is over. vodafone company should do something for this..

Vodafone — money taken by executive but number not activated

hi

i am using 3 numbers of vodafone, out of which 1 is postpaid and other 2 are prepaid. On last june 2008, i got a call from their customer care that they are providing me a new postpaid number and i had to submit only rupees 500 along with the documents. Their sales executive visited and taken 500 rupees and the documents and handed over a new simcard to us. Since then, the number never started as they told me that this number is not in use and it is having a pending bill. I visited their customer care outlet and filed a complain but still nothing is done. What a company...

Sir,
I am to bring a very unfortunate matter in your kind notice regarding an illegal/unauthorized issue of a Vodafone Sim card.Few days ago, suddenly a group of police came to my one colleague's house in connection with interrogation of a car theft case. At that time she was not at home. The police said to her mother to attend her in the local police station. Naturally, my colleague became amazed and she went to the police station on the very next day. In the police station what he heard is amazing. A person stole a Maruti Omni car and afterward he made a call to the car owner and said if he did not pay of Rs.20, 000/- his car will be destroyed. The number displayed in the screen of Mobile phone of the car owner is [protected] and surprisingly this vodafone number exist in the name of my said colleague. My colleague does not know anything about that sim card and she never subscribed any vodafone number but surprisingly someone has purchased that sim card by producing her copies of valid address proof and photo. Now the question is as she is quite confident that she has not subscribed/purchased any such sim card, now, how will she challenged the matter because she is being harassed by the police.Her life is really under anxiety and agony and so if there is any one who can help in this matter plz ring me at [protected] or mail me in my e-mail id

P. S. Das
Alipurduar
Jalpaiguri
W.B.

Hi,

Yes very true . Actually it did not work for me at all. please read the complaint that I sent to Vodafone.

AFTER WAITING FOR 5 DAYS ALSO. THEY DID NOT REPAY ME. THEY LITERALLY ROBBED MY POCKET.

Hello,

I did online recharge using your http://www.vodafone.in/Pages/index.aspx site to [protected] ...I have selected Karnataka (which is correct) and YES BANK. I chose 201 rupees full talk time 30 day validity option. I filled up the information, it redirected to YES BANK I filled up my customer ID and Password. I typed 201, clicked the only option, I got password SMS to my another number ([protected]) tagged with YES BANK account, I typed the password, did the transaction to Vodafone BILLDESK. I recieved confimation page with confirmation number (54508). My cell is not yet recharged. I rechecked by filling confirmation number and my cell number in vodafone site. It said id is invalid, even I called your cutomer care(111) 6 times. First agent told me to wait for 1 hour, 2 agent told me to wait for 24 hours, 3rd agent told me to half an hour to recheck it. 4th agent told me to wait for 2 hours that an update is going on, 5th agent told me to wait again, and told if recharge not done then ur money ll be taken back to my YES BANK account.

WHAT THE HELL IS GOING ON TO REACHARGE JUST 201 rupees.

EITHER VODAFONE OR YES-BANK ONLINE THINGS ARE NOT WORKING WELL

I am attaching the print screen of the things done and my YES BANK summary

please check them also...


AMOUNT HAS BEEN DEDUCTED FROM MY ACCOUNT--CHECK FOR YOURSELF..


CAN ANYBODY TELL ME WHATS GOING ON..WHY IS IT TAKING TOO LONG...I KNOW "TECHNICAL PROBLEMS" IS YOUR COMMON ANSWER..IN DECADES WHEN YOU ARE GOING TO FIX THEM...

AJITKUMAR R HAJARE
[protected]

Hi

This is Rakesh Gupta, i m new postpaid user of vodafone. I was taken connection dated 8 march.
But sorry to say still my number is not activate. May i know how many days or months will be take activation for new connection.

My vodafone no is [protected].
My alternate no is [protected]

please check the status

Thanks
Rakesh Gupta

Hi,

I made a call to Vodafone care centre, regarding bill enquiry. .
I spoke with customer care executives many times, they said we will connect with seniour till that be patient on the line.
I was waiting aroung 15min at every time after that the call was disconnected automatically.
This is very horriable to me and making a head ache as well.
Please look in to this.

Warm Regards,
Bala.

hi,
i m using vodafone since it was named essar but i never faced a rude or u can say illmannerd behaviour like this before a call came to me from [protected] of your company by ur executive named raghuvir singh he talked to me like i m slave to him i just want to have information on international roaming but he started questioning me that "where are you going, when are you going ?"
and when i answered him he said if you are going after one month then why do you want information on roaming now. Is this the way to talk to the costumer i am really unhappy and unsatisfied with vodafone services.

It's my request to higher management to take some action against this massive thing.

Dear Sir/Medam

[protected]

pls sir...
i want name & address
of above cell No.

Vodafone — to interrogate d no.

Dear sir/mam,

[protected]
pls sir...
i want name & address
of above cell No.

hi.
please deactivate my coller tune.It's urgent. I send msg last from 3days that CAN CT.But deactivation is not done.
I also called Custermur care number on 111, but he told that no. is wrong. What is this? Please solve my problem today otherwise I want to pay money for coller tune.Today is deadline for that coller tune. my number is ( [protected] )
Thank u...

My Sim is blocked.
And its not asking for PUK code even ...

My SIM no. is[protected]


How can i get this no. back...
Can i get duplicate SIM card with same no.???

Hi

Around 6 months back i was using o prepaid vodafone connection of the no [protected].But suddenly i had misplaced it somewhere as i was out of country and disconnected its use.Now as i m back i would like to resume the services of the same no.so would it b possible for me to get a duplicate sim for this no and as well as i[censored] could brief me bout d charges involved to issue d duplicate sim.pls do revert at its earliest.

Its High time Vodafone act on it for making its loyal customer how had submitted all the documents to face such situation which horrifies any common person with the situation faced.

VODAFONE POST LINE — ECS close

I was close my ECS on 23rd of January'2009.My billing date was 18th every month and my due date of ECS payment on 2nd. every month.I already send request for close of ECS facility and they confirm with me on 27 that my ECS facilty cancelled.and i paid my Bill amount by cash on 27 After that i got Payment of ECS on my bank and short balance bank return and they charge me Rs.85/-.Question is why they send the Amount on ECS if i cancelled the facility and i paid my bill amount?

Matter is not only Rs. 85/- but its principal.Vodafone is big Communication and international company they do act like we are fool.? In many case they are fooling us like they send us questin and by mistack we press "ok", so its automatically charge our account.what is this this is the un professional business.they make us big fool.

Vodafone Essar South Limited — ONLINE COMPLAINTS: Un-Incurred ECS debit by Vodafone

I have given ECS authorization for debiting my billed amount to Vodafone Essar Agents. There is an un-incurred debit of 1629.00 on my card account on March 19th, 2009 at 12:47 AM. When I called the customer care they first said that by telling them about the transaction ID they will be able to track the debit and without that they cannot do anything. I called the HDFC Bank Credit Cards division to find out the transaction ID which is 002531. When I called vodafone customer care again they said that even with the transaction ID they will not be able to see the details of the transaction within 24 hours of the transaction. They have asked me to mail to corpcare.[protected]@vodafone.com. I have mailed to them today. I will keep updating this forum on the progress of this issue. Please advise me as to how I can be compensated for the trouble I am being put into.

i have taken usb internet connecrion of vodafone and its not working properly i have also tried at the service centers at varanasi.but all the executives are duffers they are not able to satisfy the customers now i am fed up plz help me i need help to use my internet .


my contact no is [protected]

adress;- 29/8 kabir nagar colony durgakund varanasi



plz plz plz plz

Vodafone — Change of caller tune without permission

The [censored]ing vodafone has done it again and this time they have tried to play with my image too. I had a particular caller tune set for my number and yesterday i got a message from them stating that my caller tune has been changed to some stupid caller (a loser's song in female voice) and its so yu will give money for not keeping it forget about me actually asking for it. And I called the customer care umpteen nuber of times but they as usual can only do two things, one to keep saying sorry 15 times in a sentence and to put yu on hold for indefinite time and terminate your call after yu have been put on hold for 25 min to half an hour.
Vodafone sucks guys... they can ruin yur respect too and they arent apologetic about it. The customer care exec cudnt tell me how they got a request for change of my caller tune but they had the guts to tell me that I will have to pay for change of my caller tune again. ( And they have deducted for this [censored]ing caller tune also, Rs. 15 were deducted for that.)

Vodafone Yu suck bigtime. [censored] yu ... [censored] yu 'n' number of times.

I am one of the subscribers of VODAFONE mobile phone. I want to register a complaint against the said company such that you can take necessary actions against them.

On 07/11/2007, I found suddenly that a caller tune service has been activated on my mobile phone by their system, however I had not copied or requested for that service at all. The same thing happened also to some of my known vodafone customers. When I argued the same to the customer care of VODAFONE, they refused to register my complaint and stated that I have myself copied the caller tune service from some other phone which is not true at all. And what I suspect that the company sets the services by force internally through their system.

I want to get your help from depriving such way again and again. Please take necessary antions for the same.

I am one of the subscribers of VODAFONE mobile phone. I want to register a complaint against the said company such that you can take necessary actions against them.

On 07/11/2007, I found suddenly that a caller tune service has been activated on my mobile phone by their system, however I had not copied or requested for that service at all. The same thing happened also to some of my known vodafone customers. When I argued the same to the customer care of VODAFONE, they refused to register my complaint and stated that I have myself copied the caller tune service from some other phone which is not true at all. And what I suspect that the company sets the services by force internally through their system.

I want to get your help from depriving such way again and again. Please take necessary antions for the same.

Vodafone mobile — Wrongfull deduction of caller tune charges without request in Mo nO 9820314293 and 9833752859

Dear Sir,

Vodafone has deducted from my pre paid mobile nos [protected] and [protected] for caller tune. I have not at all requested them for the caller tune. they have send message that they have activated caller tune in my mobile.

This is nothing but a daylight robbery. They are cheating customers in this manner.

Please take up this complain in the interest of general public. If they will not refund me then i will move to consumer forum.

Yours truly

Pravin Kumar

i bought one Philips Brand TV from Kamla nagr. Delhi-7. after approx seven months , it problems with sound. i complaint to the dealer. engineer comes and told us that TV had a sound card problem. he makes it repaired on that time. again TV occurs same sound problem. i again lodged a complaint. same engineer comes and repaired. again in amonth problem comes. i lodged a complaint again till from may 2007 no such engineer or dealer contact me. i lodged a compaint in Philips call centre and dealer several times i Had a record of my complaints with me. no such responce i recived from company nor dealer or call centre of the cmpany.

what i will do. what about the company reuted brand identity for a local customer. shall i through m TV

Vodafone mobile — changing the caller tune without permission -

somebody from your customer care rang me and asked if i am ready to change my caller tune , i am already paying for the existing tune which i am using since long. so , i asked if the changing would cost extra . in reply i came to know that the charge is Rs 30(old) +15(new). after hearing this i informed her not to change the caller tune and keep the existing one .
But i was surprised to see that the caller tune has been changed and i am unable to rectify the same and i am not going to pay for this changing made by you.

Hope you would consider the matter with care and restore the previous one - GAYETRI MANTRA TUNE ---

SIR
I AM SUBSCRIBER OF VODAFONE MOBILE.FER DAYS AGO I HAVE BOUGHT YOUR PREPAID SERVICE. AND GIVEN MY ID. PROOVE TWICE BUT NOW CUSTOMER CARE OFFICER ARE SAYING THAT YOUR ID IS FOUND BY US.
CONSUMER NAME IS:-RACHCHA RAM TIWARI
MOB NO.[protected]
MOBILE IS DISPLAYING THAT "YOU HAVE ACTIVE CLLBARRI
. NG.
WHAT IS GOING ON ABUT ME (SERVICES) PLEASE TELL ME.

SIR
I AM SUBSCRIBER OF VODAFONE MOBILE.FER DAYS AGO I HAVE BOUGHT YOUR PREPAID SERVICE. AND GIVEN MY ID. PROOVE TWICE BUT NOW CUSTOMER CARE OFFICER ARE SAYING THAT YOUR ID IS not FOUND BY US.
CONSUMER NAME IS:-RACHCHA RAM TIWARI
MOB NO.[protected]
MOBILE IS DISPLAYING THAT "YOU HAVE ACTIVE CLLBARRI
. NG.
WHAT IS GOING ON ABUT ME (SERVICES) PLEASE TELL ME.

Vodafone mobile — cancellation of 9920026533 no

I MR. PRADIP UTTAM KELUSKAR I HAVE TO CANCLE MY VODAFONE NO[protected] BCOZ OF HIGH CALLRATE .

I REQUEST U TO CANCEL MY NO AS EARLY AS POSSIBLE
THANKING YOU
ALTERNET CONTACT NO [protected]

I am one o[censored]sers of Vodophone.I have not requested for Caller Tune, and one fine day I get a message from the Message centre that your caller tune has been activated and monthly Rs.30/- will be deducted. This is really disgusting.
I don't understand what is happening.

Vodafone mobile — Upcoming phones facility is not working

Incoming phone facility is not working from last 3 days. Kindly look into it and let me know at the earliest. My mobile details are as given below:

Name: Dinesh M. Podutwar
Mobile number: [protected]

Vodafone — Charging for caller tune without permission

Dear Sir,

My mobile Number is [protected]

Today Rs.30 have deducted from my prepaid account balance. Even if that time don’t have enough amount in my account balance. So you must inform to me and then you may deduct amount for that rental. So real I am feel this type of service is poor and cheating.


They are not even showing courtesy to enquire whether I am interested to continue with the caller tune.

They are not proving any opportunity to inform them to discontinue the caller tune.
As I have not entered into any agreement with them to provide me caller tune and pay every month the rental they can not legally deduct the charges without my permission.

I am giving warning to the company that if they do not refund Rs.30 before 24.12.2008 to my prepaid account I shall lodge complain in consumer forum.

Vodafone — activation of caller tune without request and deduction of its charges

myself dr nityanand singh (mobile no - [protected]) from aligarh informing to the peoples of vodafone that i am your customer for more than a year and it is the 2nd time that a caller tune has been activated on my mobile without my request on 8th jan 2009 at 10.00 pm, my only fault was that i have received your commercial caller tune ad and cancelled it.Is it considered to be a request for caller tune ? And immediately Rs 30 / has been deducted from my account.Again a message came to me to send sms request at toll free no.55655 . i have called over this no.instead of sms and heard the music tone only for 5 seconds and cancelled the call but again the peoples of vodafone deducted Rs 17 / from my account.S o Rs 47 / has been deducted from my account without my request . Why don't i think it a mobile robery of money .i have a record of all the things happened to me today at 10.00 pm on 08.01.2009(jan) .

it is request to the vodafone service centre to refund the deducted money and cancel the unwanted without request caller tune and make sure that whoever is responsible for the above problem, warn them .

Call Customer Care and ask him to make contact with his senior.Even then the problem persists then call National Consumer helpline [protected] from bsnl landline

I want to register a complaint against both Vodafone and Airtel. I called up a friend using airtel from my vodafone number.Suddenly some caller tune was activated on my mobile and 45 rupees were charged.When I called Vodafone customer care, they said u called this airtel number and pressed the star button by mistake.So caller tune was copied on your mobile. My question is anyone can call a Airtel number with caller tune and press the star button by mistake.So is it fair to copy the caller tune on the mobile without the consent of the customer.Atleast some confirmation should be asked for before activation. Is it fair that throughout my life i have to make sure that I dont press the star button by mistake to prevent this caller tune from getting activated.

Vodafone — caller tune has been charged without activation

My complaint is that Vodafone co. has activate our callertune without our interest. It was done forcely. I want my money back. It was charged Rs. 30 for per mth. Pls i[censored] can try Pls stop this.

I have sent the message to activate my caller tune and got the Activation message on 23:49, 04/06/09 but still is it not yet activated kindly take it as series, since we are going to pay the rental for the full month when we got the Activation SMS.

machine calls coming .. i want to stop them

Vodafone — change of caller tune

hi i want Will You Be There song from michael jacksons dangerous album as my callertune. i have searched it many times still i am not getting it so plz send the callertune code to my e-mail.

Vodafone — Change of caller tune without my permission

Dear Sir

I got my caller tune changed on sunday 1st aug without prior intimation or alert and even without my permission.

Kindly do necessary action.


Regards

hi sir

this is karimsha from belguam distic i totaly un happy with yopur caaler tune servuce B coz, i keep on serching caller tune "hotel valifoniya" ie On a dark desrt highway cool wind in my hair i wanted this caller tune and i hadbeen nerest vodafone store in belguam they also telling dont have caller tune like this

kindli help me


my cel [protected]

i am unable to find the caller tune code for a song named (jaan mangde ne) of singer angrej ali and album name is -ik din..please need your help so that i can get the code.

Vodafone — Regarding the amount for caller tune has been deducted without informing.

Sir, I have selected a callertune 4 days before and the amount Rs.30+15 has been deducted from my account.Today (19.11.09) ,my caller tune has been automatically changed without my knowledge or any message alerts, the amount of Rs.45 has been again deducted .I called your customer care people several times and your executives didnt respond properly by saying that they called me around 3.49pm and i requested them to change my tune.I bring to your notice that i didn attend the call and made a request .I hereby request you to do the need.My number is [protected].

Vodafone — charging for caller tunes

Today (17/03/10) i recieved a message saying they have deducted 30rupees for my caller tune. But i havent suscribed for a caller tune. They said that a caller tune will be set automatically for every customers freefor a period of 30 days. After that it will be charged. But i didnt have any knowledge of that. Also even after activating the do not disturb service vodafone is annoying with their advertisements. This happens to every vodafone costumer.How can we end this expoitation?.

Hi Vinu,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y8s8n7w and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodaphone is fraud. I have pre paid vodaphone and they keep adding value added services on their own, and then they dont even cancel it when requested. FRAUD.

They make it very difficult to reach a manual operator.

And after an argument with their customer care executive, now they have blocked my phone's access to their manual customer care executive. FRAUDS.

Vodafone — deduction due to caller tunes

My vodafone no is [protected]. Every month the phone service provider deducts an amount of Rs.45 /- from my balance due to caller tunes WITHOUT MY AUTHORIZATION. Inspite of repeated requests this practise has not stopped. I need help very urgently.

Well I am person having two Vodafone postpaid instruments. My outgoings calls were barred as many as thrice in a month, because of bad communication from the local dealer with Vodafone. I have suffered a lot in getting back the service. To add more to this I have received bill showing 517 SMS where as my cell counter shows only 34. I am being charged Rs. 208.5 for this. My bill was generated on 28th Nov, 2007 and I have paid the bill on 29th Nov, 2007, before receiving the notice, as I was passing thru their office. Later I noticed that I have been charged rs. 100/- as late fee. Wonderful!!!. I regret having taken Vodafone for my whole family.

same case with me. my phone number [protected] was barred without any reason.

I think now I am never going to take a hutch or a Vodafone ever.

Well after taking Hutch Corporate Connection, 100 Min free call, I really wonder they are give us 100 min free call. During the Hutch my bill was ranging from 250/= to 300/=. But from the past 2 to 3 months Vodafone is sending huge bill. 1st bill 350/= I paid the bill, 2nd 450/= again I paid the bill, now started getting mesgs for current bill is 850/= , 2400/= 2600/=(each msg I getting the bill amount is showing different) then I noticed that I have been charged more. I really wonder How they have arrived to this figures, When we try to call the customer care number getting connecting was big task, If at all lucky to get connected no proper information regarding the issues. Customer care can easily connect us for pending bill and disconnection of the phone. I regret having taken Vodafone connection, I had plans to take 2 more connection just in time I drop the ideas. thanks for better their service.

same case here. I am facing same problem.

I hate vodafone service

My CT charges are being deducted without my consent from last two month . Please deactivate th CT and refund the carges at the earliest.

outgoing call baring without notice I have suffered a lot in getting back the service.I think now I am never going to take a hutch or a Vodafone ever.Vodafone has barred my outgoing without prior notice causing a great trouble to me.I get in big problem in my business. any body suggest me what i do?

This is regarding misbehaviour of one of the vodafone customer care executive who used dirty slang language while talking. I do not know his name, but I have his mobile number ([protected]).

I had a number ([protected]) that I was using in delhi. There was some outstanding bill that I could not pay at that point of time as I relocated to some other place. Later on I got a call from the Vodafone customer care regarding the bill and I payed the same in Hyderabad Vodafone customer casre service. Again the person with the number stated above called up asking the receit number, I have told the receit number that I got from Vodafone customer care service, Hyderabad. The person refused to accept the same and used dirty slang language (which I even can't write) stating that I am producing a fake receit number and I didn't pay the bill. He harassed me alot.

I just want to ask Vodafone that is this your so called "HAPPY TO HELP" customer care service.

I want vodafone to take strict action regarding this person and I want a mail about what action has been taken against him.

Hope to hear soon from VODAFONE.

I have a Vodafone no that originally in Kolkata. The No. is [protected]. Now I am in Ahmedabad since last 3 months. This no was automatically roating through out this period without any problem. But from yesterday I found that I am not able to connect any number outside Gujarat. Please look into the matter and try to solve by taking help from your customer care office.

Dear Sir
I dont have any complain but i would like to know about user name and address of [protected] and [protected]

today i talk with your excutive Mr.Vishal then Mr. Amit he told your cheque was return i told him i made payment always in cash so he told me go to vodaphone office and give me the name how collect your payment.i told him pls transfer my phone to your officer then he tranfer my phone to Mr. Naimesh Panchal he say mr. amit say you right word you told lie i told hime pls pass my phone to officer i have a complain with you he told there is no officer in the office.

cancell caller tune for this mobile no [protected]

It is so nice network. I strongly belive that it is a good not man dam dam Good vodafone network . Something what happen to my account bal iam just getting only -bal pls take care of my account and pls check ok then Bay.




MY NUMBER : [protected]

love that people put their phone numbers out here for people to grab. THINK BEFORE YOU POST!!!

I wan tmy sim to be activated immediately. I visited your store at hypercity this afternoon and they said within 2 hours now it is passed 5 hours. kindly do it fast.

I am helpless without a phone

hallo my name is Mrs Joise Fernandes and my cell NO is [protected].

My sim card has been changed this afternoon and why is it taking so long to activate.

look into this matter

i am rajkumar rai

Vodafone — cancel the caller tune

sir,
my vodofone no is [protected].I have caller tune.
right now i don't want.pls cancel it.
many time i tried you care, but i not able to get, it busy
so cancel my caller tune...

vodafone.co. — cancel caller tune

cancell caller tune of my mobile no.[protected].

cancellation of callertune

plz sent msg to144

By mistake one caller tune has been acticated on my phone. One days my friend call me on my mobile phone then only I came to know. Before, activation, the client should be asked about the caller tune.
Now I wants to cancell my caller tune at the earliest.

vodafone card — cancellation of coller tune

my vodafone no - [protected] i want to cancel of coller tune.
pleas cancel

thanking you

business — CALLER TUNE CANCELLATION

MY MOBILE NO IS [protected] I AM REQUEST TO CANCELL MY STUPID CALLER TUNE I HAVE LOSE MY MONEY I AM SENDING 4 MASSAGE FOR COSTOMER CARE SO PLZ CANCELL THE CALLER TUNE IMMEDIATELY PLS



REGARDS
ABDUL SHUKUR

09827922632 — Unsubscribe caller tune

Please unsubscribe caller Tune for which I have complained customer care many times also sent SMS day before yesterday with "UNSUBCT" to 51234

whats happening with Vodafone.Are you people running in search of lost dog or what.Today 19//04/2009 i was trying to deactivate my caller tune and to know the procedure i called up to customer care number and for about 10 minutes and 5 calls the machine ws continuosly saying with a recorded message please wait we will connect you to customer care with a pre recorded tone.I got irritated and stopped calling back.All of a sudden i received a message from 6789 saying was our vodafone IVR system helpful in solving your problem.These is happening with the customer care.This Vodafone is Network Doesn't connect

Self wants to cancel caller tones set on my phone. cell no. [protected]

Vodafone — not geting callrtunes

Pls send me the code of song "meri soni meri tammana" from the movie "Yaadno ki baaraat i". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Prepaid Connection.

Deactivate Callertunes
To Deactivate your Callertunes on Vodafone mobile phone.

# If you’re a Postpaid customer, SMS CAN CT to 111 (toll free)
# If you’re a Prepaid customer, SMS CAN CT to 144 (toll free)

Vodafone — without my permission the setting dialler tone

sir
i am vodafone customer,
my mobile number [protected],
during the roaming period i got call from vodafone, that call for dialer tone setting, i cut my line immediately but the took Rs 1/=, and the setting the dialle tone without my permission and took thirty rupees from balance, i had given the complaint to customer care they we will credit that amount within 24 hr but they not credit my account . my complaint number is[protected].

my question are
1. how they set dialer tone with out my permission ?

kindly help me to get my amount,

mobile no : [protected]

we need to cancelation caller tune trying so many times to send customer care but accepting to send pl solve the problem cancel the caller tune

There is frequent activation of caller tune in my mobile, without taking permission of customer.

Please cancel the caller tune from my mobile. My mobile No.is [protected] at the earliest.
Thanks

MY NO. [protected]
WITHOUT ME PERMISSION YOU ACTIVATED MY CALER TUNE. I DON'T WANT CALERTONE. SO KINDLY INCRESE MY AMOUNT AND CANCEL THE CALLER TONE. OTHERWISE I WILL GO TO CONSUMER COURT.
THANKS
STANISLAUS

hi this is poornema
i'm getting a wrng no so can yo pl help me out to block thm r can yo
give thr add to pl do this needful help [protected] i'm getting this cal in mid night n al so
so plz he me

Reg
Poornema. A.J

Good Night SMS — Loading of caller tunes in midnight through SMS

It has been highly embarrassing to get midnight SMS on my CDMA Mobile [protected] and loading of caller tune without my prior approval and debiting from the balance amount.

Time and again I have lodged complain but of no avail.
Please look into the matter and act urgently.

Regards
Krutibash