[Resolved]  Vodafone, India — Regarding blocking of Blackberry by Vodafone.

I purchased a world calling card from your office situated at Kunjpura
Road
Karnal. The seriaj number of the card is [protected] for Rs 550/-
indicating the validity for three months on 05/11/2007.As I purchased this
card first time I asked your employee to get it activate and the same
was got activated by your employee and told that you need not use the
pin number for dialing for the international call. After two to three
days when I tried to contact my son at Manchester UK. I was surprised to
receive a voice massage that only Rs 1/61 is lying in my account,
whereas the balance should be Rs499/-. I could not under stand where the
amount has gone.
Please check from your record how this happened. I will also like to
point out that since than I am trying my best to contact your vodofoam
care number 50119 daily but of no use. The said number is availabe, but
the executive is not availabe for a long time like 1/2 hour and as
such we have to disconnect the phone. Today also at 9.45 PM I called on
your toll free number 111 and narrated the whole episode. The lady who
was attending the phone tried to connect my mobile to your number 50119
but of no use and ultimately the phone was disconnected after 15
minutes.I failed to understand why the customer care is not attending my
complaint. Please look into the matter and correct the balance of my world
calling card or tell me to which number the call was made and on which
day and time.I may like to inform you that on05/11/2007 I received a SMS
from your number56789 `Hellow! Thank you for yourrequest on PINLess
dial service for calling cards.The validity of my mobile is
upto7/10/2008.
RAMESH CHAND JAIN
MOBILE [protected]
326/14 URBAN ESTATE KARNAL