[Resolved]  Vodafone — Complaints

Address: North West Delhi, Delhi

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.
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Yes (1)
Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 10, 2011
Vodafone India Customer Care's response
Hello Pankaj,

Thanks for writing in to us and for the time on our call, trust we were able to address the issue. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Nov 15, 2011
Vodafone India Customer Care's response
Hello Venkatesh,

Thanks for writing in. Please be informed that we've sent you an email to the email ID regarding the issue. Write to us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Anukumar,

Thanks for writing in. Please visit your nearest Vodafone store with ID proof and address proof. After confirmation and validation of the documents, we will be able to process your request for the call details. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Gunjan,

Thanks for writing to us. We tried calling on the given number, but couldn't get through. Please be assured that we are working on your concern and we'll get back to you shortly with help. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Dec 07, 2011
Vodafone India Customer Care's response
Hi Rahul,

We would like to inform you that you have been charged correctly towards GPRS usage as you have received the data on a pro-rata basis. Email us at vodafonecare.[protected]@vodafone.com for further assistance, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Maharashtra and Goa
Verified Support
Dec 08, 2011
Vodafone India Customer Care's response
Hello Reshma,

We would like to inform you that the numbers 99*****433 & 982*****33 have been disconnected as per your request w.e.f 06/12/11 and 01/04/11. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Vikas,

Thanks for speaking with us, trust we were able to help. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Muthu,

Please email your request to vodafonecare.[protected]@vodafone.com or submit a written application at your nearest Vodafone Store so that we may be able to do the needful. You can also reach us at the aforementioned email ID for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 07, 2012
Vodafone India Customer Care's response
Hello Neeraj,

Thanks for your time on our call. We regret any inconvenience caused to you on our part. Please get in touch with us if you require any assistance or have any queries.

Regards,
Vodafone Customer Care, Delhi
Verified Support
Jan 09, 2012
Vodafone India Customer Care's response
Hello Saibabu

Thanks for writing to us. We tried calling on your number but it was switched off. Could you please let us know when would be a good time to call you back? You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 16, 2012
Vodafone India Customer Care's response
Hi Mohan,

We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/zMhFm1 so that we may be able to address your concerns better.

Regards,
Vodafone Customer Care
Verified Support
Jan 23, 2012
Vodafone India Customer Care's response
Hello Victor,

Thanks for writing to us. We are working on your concern and we'll get back to you with assistance shortly. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Jan 24, 2012
Vodafone India Customer Care's response
Hi Jimit,

We've forwarded your feedback to the concerned team and are working on resolving the matter in 24 working hours. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Jan 30, 2012
Vodafone India Customer Care's response
Hi Rajiv,

We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Jan 31, 2012
Vodafone India Customer Care's response
Hello Shabbir,

Thanks for the time on the call. Trust we were able to address your concern. Do write to us at vodafonecare.[protected]@vodafone.com or you can also call us on 198 (toll free) for further assistance.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Feb 02, 2012
Vodafone India Customer Care's response
Hi Manpreet,

As conveyed in the email sent to you, we are unable to process a waiver as you have been charged correctly for internet usage. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Feb 10, 2012
Vodafone India Customer Care's response
Hello BSDhani,

We tried calling you but were unable to get through. Please share an alternate number with us here http://bit.ly/A0hnl5 so that we may address your concern at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Feb 13, 2012
Vodafone India Customer Care's response
Hi Sriram,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Feb 14, 2012
Vodafone India Customer Care's response
Hello Vijayaneni,

Thanks for writing to us and for your time on the call. Kindly share the data card number here http://bit.ly/hzNUch for us to help you better. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Chennai
Verified Support
Feb 23, 2012
Vodafone India Customer Care's response
Hello Vignesh,

Thanks for writing to us. Kindly share your number with us at http://bit.ly/yLO0Ta so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 02, 2012
Vodafone India Customer Care's response
Hello Syamasundararao,

We called, but were unable to speak with you. Please note that we have registered your migration request. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 06, 2012
Vodafone India Customer Care's response
Hello Rammamohan,

We regret any inconvenience caused. Please send CAN VVA to 144 to deactivate the service. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 12, 2012
Vodafone India Customer Care's response
Hello Ruthika,

Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/zgZ2EJ we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 15, 2012
Vodafone India Customer Care's response
Hello Nishant,

We called, but were unable to get in touch. Please share an alternate number here http://bit.ly/hzNUch and a convenient time for us to contact you. You can also write to us at corporate.[protected]@vodafone.com from your official email ID for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 24, 2012
Vodafone India Customer Care's response
Hello Anil,

We were unable to reach you on the given number. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you with assistance. You can also email us at vodafonecare.[protected]@vodafone.com, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Mar 27, 2012
Vodafone India Customer Care's response
Hello RogerDsouza,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/GULXFT We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Apr 03, 2012
Vodafone India Customer Care's response
Hello Partap,

We kindly request you to email the complete details of your concern and transaction to vodafonecare.[protected]@vodafone.com so that we may be able to help better. You can also write to us at the aforementioned email ID for assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Apr 19, 2012
Vodafone India Customer Care's response
Hello Vikas,

Please share a convenient time for us to get in touch with you to address the matter.

Regards,
Vodafone Customer Care
Verified Support
Apr 30, 2012
Vodafone India Customer Care's response
Hello Apurba,

Thank you for your time on our call.

Regards,
Vodafone Customer Care
Verified Support
May 15, 2012
Vodafone India Customer Care's response
Hello Sachin,

Please share an alternate contact number with us here http://bit.ly/KJgTr7 so that we may be able to address your concern.

Regards,
Vodafone Customer Care
Verified Support
May 30, 2012
Vodafone India Customer Care's response
Hello Abdul Sami,

Please share your current contact details and an alternate number here http://bit.ly/KRfyPo We'll get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Jun 12, 2012
Vodafone India Customer Care's response
Hello Lavina,

Thanks for writing to us. Kindly share your alternate contact number with us at https://www.vodafone.in/existingusers/hns/pages/h2h.aspx so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Aug 06, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share a suitable time for us to contact you as you were busy when we called you.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Aug 09, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share an alternate number at http://bit.ly/S3UvJW so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Mudassar Bagwan,

Please provide your contact number at http://bit.ly/R7kWUk so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Atul Kumar Gupta,

Thank you for your time on the call with our executive. We will get back to you with further assistance in 24 hours.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Dec 28, 2012
Vodafone India Customer Care's response
Hello Rohit,

We regret to inform you that at this time we do not provide call details services for prepaid connections.

Regards,
Vodafone Customer Care, Uttar Pradesh(East)
Verified Support
Jan 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Thank you for speaking with us. We will get back to you with further assistance in 24 hours. Your service request number is [protected].

Regards,
Vodafone Customer Care, Gujarat.
Verified Support
Mar 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam (vip5786),

Trust we were able to assist. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Verified Support
Jun 09, 2016
Vodafone India Customer Care's response
Hi Aalap_d, We request your cooperation as we are working on your concern. Please be assured we will revert on the same to you within 2 working days. Regards, Vodafone
 
6382 Comments

Comments

Vodafone — Activation of Internet services

In July 2011, i got a call on my mobile no.[protected] from vodafone offerring activation of internet services to which a agreed for trial basis. the caller informed that proportionate amount of rent will be charged. He further informed that i will soon get the required settings from the company via SMS and after that i will be able to use the internet.But I have not received any such settings for use of internet on my mobile. But on receipt of Bill for the month of July i was surprised that i have been charged rent for internet though services were not activated by the company. Kindly get the same corrected and refund the amount charged to me for July 2011 on this account. Kindly also direct the company not charge for the month of august '11 on this account as no such service provided by the company
[protected]

i want the dwas Send emailetails and address of the above vodafone number.
please mail me fast.
thanking u.
i was using internet on my phone through wifi..
i had to call someone but as soon as i dialed his no. i found out that my bal. is -30..
i was shocked,
after a while it was -132 and at the last -499...
i was panicking at that time a lot even now i am so tensed, i need help!!
+91 [protected]
plz find the details of the vodafone number and plz plz mail me fast.
thanking you
with lots of hope
i want the details of +91 [protected] number plz mail me as soon as possible fast
thanking you
with lots of hope

Vodafone — deduction of charges international roaming

You have deducted Rs.100 each for the month of June & July for international roaming charges from my balance of Mob No. [protected] pls refund the same imidiatly & stop deduction on now onward.
My e-mail Id is [protected]@yahoo.co.in
i want to call details this no. [protected]
Please kya koi [protected] ki detail mujhe de sakta h.
no action taken by voda
[protected]
pls.send me the addresses detailof this no.

Vodafone — value add service

Hi I'm Narendra Accountant from Dholka Dist Ahmedabad on 11th November 2011 my game download automatically got activated and my balance of Rs 50/- got deducted.
I wrote approximately these fraud people said I have activated the game download and no refund will be provided.
I called more than 30 times in in customer care but no one helped me and they closed my
complaint.

Please say me is there anyway I can get my refund.

I am user of Vodafone CUG Manan autolink pvt ltd Dholka(dist Ahmedabad) for postpaid connection. I have nos [protected] Manan autolink pvt ltd. CUG. The intercalling of nos under CUG is free.Still I'have charged for the same.Requested you to take corrective action.

My [protected]@yahoo.com

Mob no:[protected]
i want my mobile number call list last month my number is [protected] please send me in my mail id my mail id is [protected]@gmail.com

Vodafone — not activation of other vodafone free call no

sir i have covert my prepaid vodafone no [protected] to post paid.i have choosen plan 199n i have told that u can talk to another one vodafone nomber free of cost but i have activated service so many times and talk to ur custmor care so many times but got no respnse .please do needful or i will change the cnnection
[protected]
i want this number details and location
[protected]
pls tell this mobile location and adress
[protected]

I want to know the owner of the above vodafone number.Please mail me fast.getting message from this number.

Thanks

Vodafone — improper services

dear sir,
I am Ashwinkumar Dalal . I am using vodafone postpaid sim since 2 years but these days i am experiencing many problems regarding changing of plans and bill payment.Earlier call rates were very high and bill was genrating much beyond expectation.So i decided to switch over to another plan for cheaper call rates and less bil , but i did not go for any of the plan.On 1 august 2011 a vodafone sale executive arrived at my office regarding new postpaid plan as he said that vodafone is celebrating its some anniversary.since 299 plan was fulfilling all my requirements so i decided to go with that plan as he said i will not be charged for roaming in outskirts of mumbai and even std call will be brought down to 1rupee/min.As i found him very convincing and he also assured me about the reduction in call rates so i paid him 700 ruppees cash.He showed me documents of neighbour who all agreed to respective plans ,in the sense he was trying to prove he was a vodafone sales executive.( [protected] ) this is the postpaid number i am talking about.He also added that i will get two free sims ( [protected] , [protected] ) along with the gift voucher after the generation of my first bill of [protected]. He said call rates will go down and there would no roaming outside mmumbai.The vodafone executive named kamkanth came that day whose cell no is [protected].He also said two sims which i got along with that plan dont need to be activated or deactivated , just keep those sims aside and i willnot get the bills of them.so i kept them aside without opening the seal pakages of the sims.now after 6 days i got a enquiry call from vodafone retention department regarding the bill generation of the two numbers mentioned above and billing address of these numbers.So what i want to say is just return the amount i paid to switch over to 299 plan and please stop the services of [protected] and [protected] at the earliest.first thing why i got that enquiry call when i am not supposed to pay any bill for that free sims and second thing is call rates still the same.so the information provided by that executive was inproper.I am unsatisfied with the services provided by the vodafone and this will surely show adverse effect on its reputation as surely i am not going to refer your vodafone service when people ask me about buying some company simcard.
please take action as soon as possible and contact me on [protected].

Vodafone — Recharge Unsuccessful (Amount Debited from Bank A/C)

I did a recharge of 555 Rs. on 14th July 2011 around midnight on my vodafone mobile no. [protected] and the amount was deducted from my ICICI credit card a/c but I did not receive any amount in my Vodafone Prepaid account.
I followed up with the Vodafone customer care and each time they told we will be either reverting the amount in your ICICI credit card account or will recharge my vodafone mobile no. with appropriate amount.
This has been pending since last one month but neither I receive the amount back in my ICICI credit card nor my mobile was recharged.
Each time when I call to the customer care they say yes we can see we received amount and definitely do needful asap.

- Vikas
I mrs. rakesh kumar using vodafone prepaid number [protected] . Since from last 3 - 4 days i am disturbed as a girl from your vodafone coustermer care is leaking my all details to other people .Her name is nilofer(mb -[protected]) .

Kindly take some action as earlier as possible

Vodafone / 9711668897 — Number deactivated without any notice

This is informed you to that my Vodafone number([protected]) has been expired without any notice which effect my business.
It has life validity and as per customer care Amin(He disconnected my call) and he tome to me that “I supposed to recharge with a validity amount.
For your information I had paid 3000 for above number, I think Vodafone planning to sold my number to someone else.
If I didn’t get reply and compensation, I will move to court because I had given above number to my all clients and deactivation of above number is not good for my business.
Look forward for resolution
Rajendra Singh
[protected](Airtel)
[protected](Vodafone)

Complaints - Comment #1995968 - Image #0

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