[Resolved] Vodafone Postpaid — manipulation in bill | |
hi, i am vodafone useer from last three years with nice payment track. my mobile no is [protected]. in October 2008 i went to vodafone gallary to disconnect my service but they request me to continue with vodafone and request me to change plan to 199 Rental p.m. and request to try for 1 month. As per bill send by vodafone in that month my usage was Rs.100 apx. & Rs. 70 of value added service but they send me bill of Rs. 956/- (They add New connection charges, 2 advance rentals and more). i had launch compalaint in vodafone gallary at Borivali - East, Mumbai. he promissed me to take necessary steps. but now they are using rude language to make bill payment of Rs. 956/- inspite of my nice billpayment track from last 3 years with them. Plz help in this. How i will pay the bill more than my usage? Regards Sachin Shinde [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
hi,
This is shailika, am regular customer of hutch since 4 years and paying bill in time. Since January after the payment of bill through check they are again adding my january bill amt in the latest bills and not acknowleging the bill which is already paid by check . The check has been cleared from the account and the details including bank statement is given to the hutch care four times, am mentioning latest complain on. "[protected]" .
Now they have also send us the legal petition that requestion us to please pay the bill otherwise they will sent the legal notice . I wonder how low standard, vodaphone billing system is that can't update the system. Request you to do the same otherwise if, the sytem is incapable to managing the financial bill info and update the same then please infom the customers to avail the another service, but please help them to face inconvenience caused by you people only. My phone no. is [protected]
Thanks
Regards
Shailika
This is shailika, am regular customer of hutch since 4 years and paying bill in time. Since January after the payment of bill through check they are again adding my january bill amt in the latest bills and not acknowleging the bill which is already paid by check . The check has been cleared from the account and the details including bank statement is given to the hutch care four times, am mentioning latest complain on. "[protected]" .
Now they have also send us the legal petition that requestion us to please pay the bill otherwise they will sent the legal notice . I wonder how low standard, vodaphone billing system is that can't update the system. Request you to do the same otherwise if, the sytem is incapable to managing the financial bill info and update the same then please infom the customers to avail the another service, but please help them to face inconvenience caused by you people only. My phone no. is [protected]
Thanks
Regards
Shailika
vodafone billing desk i have misplace my sim card on 1 march 2009, brother visited to gallery for same but after that also i am charged for bill which includes rental & taxes, speaking to customer care Vodafone they told me you have taken a duplicate sim card from gallery where else i havent ask for sim card, they have given it to somebody else. charged advance rental for month of feb 09, finally i have rec notice from advocate j r vakil & in goregaon w.
Vodafone — poor service and manipulation of bills
I am a customer of vodafone, since 2001, last few years, the vodafone came they started to make manipulation in bill and poor service to solve the problems. the employees of the company are most arrogent and they are irresponsible. so dont take vodafone connection, if you planning to be a mobileCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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This is shailika, am regular customer of hutch since 4 years and paying bill in time. Since January after the payment of bill through check they are again adding my january bill amt in the latest bills and not acknowleging the bill which is already paid by check . The check has been cleared from the account and the details including bank statement is given to the hutch care four times, am mentioning latest complain on. "[protected]" .
Now they have also send us the legal petition that requestion us to please pay the bill otherwise they will sent the legal notice . I wonder how low standard, vodaphone billing system is that can't update the system. Request you to do the same otherwise if, the sytem is incapable to managing the financial bill info and update the same then please infom the customers to avail the another service, but please help them to face inconvenience caused by you people only.
Thanks
Regards
Shailika