Dear & Most Respected Sir,
Sir, I have Vodafone Pre-Paid ( [protected] ) No. since long . I am getting unwanted SMSes for Vodafone Businesses & some Obnoxious Messages 24 hours .It's service is poor . Unwanted Money being cut so many times by giving me SMS for subsribing so & so Service without my knowledge & all of a sudden, I receive this kind of Message so many Times that Rs. 30/- is deducted for Caller Tune Service & so & so service, which I haven't Heard about it . This kind of Business SMSes I never look at, I immediately delete them .This MASS looting can NEVER be tolerated & our Group of VODAFONE & other services are going to lodge CRIMINAL Complaints after taking Proper Advice from known Gujarat High Court Advocates .This happened so MANY times !!! In India, is there any Procecution Law is there OR not, to lodge CRIMINAL Complaints by Me & so many of my VODAFONE User Group Members directly in Guj. High Court ? So many SMSes ( Average 15-45 Minutes ) are received by VODAFONE . I want Detailed Bill of my No. Sometimes, so many Wrong Nos. are received by the same No., I complained so many times, but nothing concrete happened . In India, everything is possible . There is no Meaning of complaining so many times . It looks BAD for my Part also . We are paying Hard Earned Money, we are not cheaters . In Past, So many times, by downloading links given in SMSes from VODAFONE, my Phone got Hanged, in spite of lots of Memory . This kind of things happened innumerous Times & I paid so many bucks from my Pocket to get it repaired . Sometimes, viruses are in download links are there . WHAT TO DO ? I am damn tired . To whom MUST I complaint so that at least my all Problems are resolved permanently & VODAFONE culprits people are CRIMINALLY dealt with . So many times, if I phone to my Friends/relatives, only a few Ringtones ( 4-6)can be Heard & the Message " Out of Reach ". Eventhough my Friend is sitting besides me . So many times these things happened ...
HARESH SHRIMALI
GUJARAT
SURENDRANAGAR-363001
INDIA
Cell # [protected]
Aug 14, 2020
Complaint marked as Resolved
Vodafone Prepaid — activate the servises without the knowlge of the custmer
Dear sir,I have a prepaid conection from voda phone the no is [protected] Sir my problem is this the co activate two servises without my knowlge frist service which they activate i dnot know about it but the balance of my card is Rs minus 84=00 which i have no knowlge about it when i recharge the phone than i am serprised that my balance is very low than i am go to the voda phone office they tell me my balance is - 84/= so the will be adjusted & the payment is not refund than i am took another recharge but again they activate another service for RS 30 this time without my knowlge than i visted their office again and they told me that i am come back with hand set & they diactivate the service & payment will be refund but sorry to say that i vist the voda phone office day after the diactivate the service but refuse to refund
Sir i want to know that vodaphone not provide the outgoing even balance is low than how can they activate the service without balance but all the person i met refuse to ans me & they told me they canot
help me in this regard & what action i want to taken against them to take they can not bother
Sir please tell me how can i received my money back from voda phone & they never cheated any person from right now