Vodafone India Complaints & Reviews

I've been recieving unecessary calls from vodafone and its really disturbing me. There is also no costumer care operator to talk to about our problems. only a recorded voice is available. Please look into the matter. And I also don't want any caller tune offer in my number([protected]) because I'm not interested in all those stuff. I would be thankful i[censored] take care of this matter.

Dear Sir / Madam,

I have taken new vodafone connection [protected] for my mom for mainly ISD purpose from chembur vodafone store on 6th december 2008. The vodafone executive Miss Ashwini Ghag has provided all the prompt service required & also confirmed me that the ISD service will get activated immediately. But till today the ISD service not got activated. I am calling 5 times a day to vodafone customer care on 111 from last 4 days for the same. The customer care executive keeps the call n hold for more than 5 mins everytime but no [censored]ion given till today.
I am facing lot of problems due to same my health is getting affected.
All the required verification is done by the company.
ISD is still not got activated the customer executives are saying it will take more than 20 days after a payment of first bill. How come Ashwini Ghag has communicated that he ISD will get activated immediately???
Need solutions urgently.
Nilesh Nimkar
[protected]

I was a user of the Karnatake Vodafone number [protected]. I relocated and wrote to Vodafone for disconnecting my number. I paid the bill less by 300 rupees because i paid this same refundable amount while taking the new connection.
I mailed the customer relations manager giving him all the required details and also asking him to adjust the refundable 300 rupees against my outstanding amount and let me know if any amount is due which i shall pay duly before throwing away the sim.
All was settled and I received a confirmation on the same from Vodafone following which i threw the sim away.
Recently, I have been receiving mails again from Vodafone karnataka customer care officer who says an amount of Rs. 1276 is due on my no. and he also served me some legal notice via my mail.
I would take this as a mental harrassment. Due to miss-coordination among his system and officers why should i suffer his threats.
Everytime there is some goo[censored]p with these vodafone people because of which we suffer. This is not happening the first. My last two connections also had some technical prblem.
Pls let me know what should i do?

hello sir
i am niranjanaben m.bharti .my prepaid vodaphone cell no.is [protected].i need my cell numbers details of last july to november 2008.like incoming calls as well as outgoing calls n received n send sms detail.plz send me these all details as soon as possible.
yours customers
n.m.bharti

This is a very urgent requirement for details of a vodafone number.The Number Details is [protected].A person from this number is giving a msg and miss calls to my sister mobile number and harrashing her.When I called in that number the person or owner of that particular mobile is saying abusive words.I need immediately the details of the particular person who is owning the above number to take necessary steps against that particular person.

On 3rd Dec, 08 I was approached by 2 executives from Global Direct, Jayanagar, Bangalore offering a Vodafone Postpaid connection. The executives name was Bhanu Priya - Tel: [protected] and [protected]. The payment was made by cheque raised towards Global Direct for an amount of Rs. 399 of whicg Rs.99 was non refundable. The executive mentioned that after due verification the Sim would get activated by 8th Dec but it seems her words were of a trained cheat. I did get calls from a person named Stella mentioning that she was from the Verification dept. and the verification would be completed on 6th Dec and also gave me a list of tel numbers to choose from as my new cell number. However no one did come to my residential nor office address for the same. All relevant documents were submitted as proof of my place of address and identity.

Details on the company:
GLOBAL DIRECT
#346, 3rd Floor, Manadi Court, 27th Cross, 3rd Block, Off. Sony World/The Royal Comforts, Jayanagar, Bangalore - 560011
Mobile: [protected], [protected]
Fax:41570461

Calls to the mobile pruved futile as the numbers were disconneted ones. the customer copy number given to me was GD.BT 2130 and the Cheque number raised was 569177 (HSBC Bank.MG Rd, Bangalore).

It seems a similar complaint was given months ago regarding such a company in this forum-140 days ago.

Please as a word of caution for anyone and everyone - Please be aware of this company as a fake.

As I have applied for the service of free sms skim i.e., sms34 buut not got the service for the same.
AS per skim in 34 Rs. 300 msgs is free but while messaging it shows that 1.re. for 1 message.

Hi,

This is Kulin Shah. I am based out of Mumbai. My previous employer had a corporate account with Vodafone (Mumbai circle) and the bills were paid by the company. After I left previous employer and shifted to a new work place, I got the number shifted from Corporate account to an Individual corporate postpaid no. After paying the first, bill post shifting of plans, my no was disconnected on 2nd September. I inquired as to why my no was disconnected they had received the request over the phone. I asked them to share the same and they refused to do the same. I asked them how they could disconnect the no without receiving anything in writing without it having my signature on the same. As an e.g. I quoted that whether he would disconnect our Chief minister's no if I called on his behalf. He confirms that he would do the same.

In order to understand the disconnection procedure I was confirmed by another customer support executive that they need a witten confirmation of the same and only then can they diconnect and even after receiving the letter they would make a call to the user to understand the reason for disconnection. On visiting the Vodafone showroom the executive said that they were not sure as to why my no was disconnected and confirmed that they had not received any written letter from me and also they had not made any confirmation calls.

After 3 months in the end of November Vodafone collection team calls up and says my no is disconnected for non payment of bill. They bill amount is approx Rs. 3200 (incl of taxes). They have charged me Rs.1999 for GPRS pack, which I have not requested for, they have charged me for voice mail, which I again have not requested for and have also charged me for detailed billing feature which I was told was free of cost because I was a corporate customer. The team says I can arbitarily deduct Rs.1000 and pay the rest and they will oblige me by reactivating the connection i had never asked to disconnect. On asking to give me a explanation of this deduction and putting the same on a letter / email they refused to do so and said they would ask the legal to get in touch with me.

I pray to you and help me resolve this case and get me justice

Yours Sincerely,
Kulin Shah

Lost my patience related to my callertune activated without my knowledge and debiting my money from account,
False confirmation from callcenter that I activated callertune and they have a proof...
I dont know tamil and not from tamilnadu how come I will activate my callertune .
complaint escalated to NODAl officer Sunitha (sunitha.[protected]@vodafone.com) and Appellate Officer Thompson(thompson.[protected]@vodafone.com)...nothing is working ..The answer from this people is they will deactivate the caller tune but will not refund my money back iam fighting for the way treat customers...
And a Caption Happy to help...

I just want to say that my Number is [protected], i want to remove the caller tune from my phone. Please do this favour, keep my phone on ringing tone, just remove the caller tune. My Number is [protected].
Thank you

I am Ashok Kumar D R. Last five months back I have taken vodafone postpaid connection with ECS option i.e., 7th of every month. I have received the sms on my mobile that ECS presented on 04/12/2008 instead of 07/12/2008, which incurred me Rs.225/- t/w cheque return charged debited by the bank.

More surprisingly, so far I have not received the bill or any message and well in advance presented the ECS to the bank.

I have referred 7 people, who has already been taken new connection and bonus of Rs.700 (Rs.100/- per new connection) it will adj. to my bill amount. But, this is also not implemented.

Now, my referred 7 people also decided to withdraw your vodafone facility of the false assurances and wrong presentation ECS. Atleast, now please wake up and attend the customer service.

Hi,
The Company Gives the itemised bill showing that it have the Call Information.
My Mobile was Stolen and was Continuously used. The Service Provider couldnot Provide the Last Call Details on Customer Care. If that was Available the Phone could have been Traced and would have got the Stolen Phone back.
Company has Call Details but Doesnot Share and thus don' t Help in Searching of Lost Mobile Phone.

I, PiyUsh Jatania usuing Pre-paid connections on Mobile No :[protected] lost my Mobile with Sim Card today at 6.00 p.m. near 210-a-Krishna Nivas Dr. Ambedkar Road. Matunga (C.R.) MUMBAI 400 019.

So though I made a complain about the same on[protected]. now further again request to Block My Sim Card Immediately.

What shall I neeed to do get the same Mobile No ?...

This is prasanna
from Anantapur, Andhra Pradesh, INDIA

i want puk code for my number[protected]
as my number got blocked

my SIM got plained no sim number ideintified.

please get it at your earliest.

thankyou

My postpaid number is [protected], I took a new connection last week. I already have a Vodafone postpaid connection. All outgoing from this number is barred today. When I checked with the customer care, I was told that the address verification was negative. I stay in the same address for the last 25 years. I already have a connection in this address for the last 4 years on which Vodafone is sending bills and taking payments.
None of the Vodafone personnel visited my address so far. Someone called and asked for address thrice and said everything was fine and today they barred the outgoing. The customer care is absolute useless and they talk nonsense. I could not reach to any responsible person from Vodafone.
Earlier this week, they had barred all outgoing on my old connection. They asked me to go Vodafone office to sort this out. When i went there, I was surprised to see that they themselves have changed my address and claimed that my address was fake (remember they were sending bills and collecting payments for the last 4 years). I do not know how could someone do this. they dont have answers and no regrets. It is the worst customer care i hve ever seen.

How can I get the vodafone Sr.Manager's Number? There is no point talking to their customer care.

madhu

Respected Sir,

My Mobile number of vodafone is [protected] and whenever we call up customer care for any inquiry or complaint the executives put the call on hold and transfer back it to the ivr mode where we need to again have to press option to get connected to customer care executive so help such customers to have good experience with vodafone so plz revert me on the betterment of customer

Dear Sir,
I need detail bill of Mobilie no. [protected].
Thanks.