Vodafone India Complaints & Reviews

Dear SIr
I See My Bill Of Vodafone
It Shown Me The Caller Tune Charges
I Am Not Activated This Services
The State This Services From There Side
& ChargedTo Me?
I Complain To Customer Care But No Responce
Till Today I Get The Charges Of Caller Tune
Sambhav[protected]

Myself Maukik Solgama.
Before 2 months i have been purchased one postpaid sim card from vodafone store in Rajkot, Gujarat.
At that time i have paid Rs.1400 for my choice number.but later
they have found that one or two years back my father was vodafone user and still he hasn't paid his outstanding bill of Rs.600.so they have told me that u will have to paid first outstandiang billing amount and after clearance of outstanding bill we will give your Rs.800 back.
At that time i was agree for that and they told me that rest of your money you will receive directly by cheque by courier after 15 days.
But after 15 days they told me u will receive your money after 45 days but after 60 days still i have not received my money.
And whenever i have tried to consult the officer they just e mail his higher authority for this.
Please solve my problem ASAP.

DEAR SIR, MAM

I WANT DETAIL OF MY CALLS

Sir,
I have been duped of money by a person who introduced himself as Colonel Avatar Singh, Indian Representative of the Royal Ayurvedic Spa, USA. His mobile no. is [protected]. He keeps his mobile switched off always. Kindly provide me with details of Address of his communication, for taking immediate action against him. MATTER MOST URGENT !!!

Hi,
I have a prepaid Hutch/Vodafone connection purchased in Bangalore.
I am currently in Bellary (Karnataka) and am trying to reach Hutch/Vodafone Customer service with the following numbers
111
[protected]
[protected]

For all the numbers I get "You have dialed an invalid number. Please check the number you have dialed"

Not sure if there is some problem with my head or Vodafone is closing customer service to cut costs (or closing down.

I just wanted to know how we can deactivate "All STD calls at Re 1" bonus card without it being a recurring charge of 31 a month.

Raja

Hello I am sadanand [protected] this moble user is smsing my mom in very sexiest language so please give me the name and address

Dear Sir/Madam,

I am holding Vodafone Master Number i.e. [protected] and Add-on Number i.e. [protected], i visited to vodafone store, Preet Vihar, Delhi - 92 to change the plan of my master number but the executive "SANA HASAN" refuse to change the plan and offer me one more add-on card, and she told the both will remain add-on, but after activation of new number my last add-on number was removed from add-on.

And the services on new number which were offered by her also not activated after visiting around 15-20 times at store they started some of the services and they are charging for it. The services which are provided in free are not applicable on billing, even after two bills are generated and 3 times request had been registered for the same.

Still no action is taken by them for wrong billing.

Suresh Arora

want urgent details of name and address of [protected]

Hello Vodafone,

I dont have the complaint number with me as Mr Lakshman refused to provide me with any.

This is regarding my recent mistake which I committed by subscribing to Vodafone. My Vodafone number is +91 9986... .
The Problem started after I subscribed to Vodafone services, I got an SMS from Vodafone that some old balance of old Hutch number is still pending. Even after showing my previous bill to the Vodafone store at BTM I was asked to pay the amount.
I paid the amount on that day itself, but still my connection was barred.
Then I went to same store again and showed them the receipt of the payment.
My number was released. I requested the people there at the store that since I am going out of station for 15 Days my incoming nor Outgoing call should not be barred.
Today I realized that my incoming calls are barred, but the outgoing is working.
I called up Customer care on +91 ... spoke with Lashman. He asked me to do SIM update, which I did before calling Customer care, but he insisted me that I should do it. After making him understand SIM Update is complete, He was so arrogant while speaking and he put me on hold for 19.35 Minutes and later disconnected the call.
I want to know why my Incoming calls are being barred.
I clearly informed Lakshman that I will not be paying for this Outgoing call to Customer care as it is a problem from Vodafone, instead I will be claiming them for the loss I suffered due to lack of incoming call facility.
I am marking the Email to all your custmer care centres all over India including Nodal Officer
Vodafone should stop claiming HAPPY TO HELP Slogan
Instead it is Pathetic to Help.


Regards,
Fahad Amin Khan
+[protected]

Dear Sir/madam,
I am resident of jalandhar town and I am getting disturbed from a particular vodafone number - [protected] They are using slangs like RANDI, ###, etc. but does it happen in a nation like India ??? I am ashamed of my countrymen. India will never progress in good terms. anyways please note down this number and if I get further calls from here I'll visit police station.

Hi,

I called up the vodafone customer care on behalf of my mother (Mob no:[protected]) to clarify why the line was disconnected. The answer that I got varies from agent to agent. Suraj from customer care picked up the call and his reply was I need to provide a local reference signature and contact number which I completely understand however he says the contact number has to be a bsnl number. when asked If I could speak to any supervisor on the floor he puts the line on hold for quite sometime and then disconnects it. When I called for the second time it was phonit who picked up the call and his reply was that the documents haven't reached .When I transferred the call to one of the member of the local vodafone store he apologises and says I am sorry I will check and let you know. When asked for his supervisor he pits the call on hold for close to 5 minutes and then his supervisor comes and disconnects the call.

Guys working there are not sure about what to say they go on telling whatever comes into their mind and when cross questioned says sorry for n number of times.

My mother has again submitted the documents however my only question is that is this the kind of quality service that we should expect from vodafone customer care.

I know your calls are recorded for quality purpose please can you listen to those calls which were made around 6:30 pm to 8 pm on thursday(11/12/2008).
I expect that vodafone being a reputed company would definitely look into this or else we will have listen to whatever these kind of guys from customer care would tell. who are not sure about what they are telling. I have completely lost any kind of trust on the custome care now. its really painful for me to think that vodafone works this way.
Please can someone look into this.
Regards,
Sankhya Ghosh

I've been recieving unecessary calls from vodafone and its really disturbing me. There is also no costumer care operator to talk to about our problems. only a recorded voice is available. Please look into the matter. And I also don't want any caller tune offer in my number([protected]) because I'm not interested in all those stuff. I would be thankful i[censored] take care of this matter.

Dear Sir / Madam,

I have taken new vodafone connection [protected] for my mom for mainly ISD purpose from chembur vodafone store on 6th december 2008. The vodafone executive Miss Ashwini Ghag has provided all the prompt service required & also confirmed me that the ISD service will get activated immediately. But till today the ISD service not got activated. I am calling 5 times a day to vodafone customer care on 111 from last 4 days for the same. The customer care executive keeps the call n hold for more than 5 mins everytime but no [censored]ion given till today.
I am facing lot of problems due to same my health is getting affected.
All the required verification is done by the company.
ISD is still not got activated the customer executives are saying it will take more than 20 days after a payment of first bill. How come Ashwini Ghag has communicated that he ISD will get activated immediately???
Need solutions urgently.
Nilesh Nimkar
[protected]

I was a user of the Karnatake Vodafone number [protected]. I relocated and wrote to Vodafone for disconnecting my number. I paid the bill less by 300 rupees because i paid this same refundable amount while taking the new connection.
I mailed the customer relations manager giving him all the required details and also asking him to adjust the refundable 300 rupees against my outstanding amount and let me know if any amount is due which i shall pay duly before throwing away the sim.
All was settled and I received a confirmation on the same from Vodafone following which i threw the sim away.
Recently, I have been receiving mails again from Vodafone karnataka customer care officer who says an amount of Rs. 1276 is due on my no. and he also served me some legal notice via my mail.
I would take this as a mental harrassment. Due to miss-coordination among his system and officers why should i suffer his threats.
Everytime there is some goo[censored]p with these vodafone people because of which we suffer. This is not happening the first. My last two connections also had some technical prblem.
Pls let me know what should i do?

hello sir
i am niranjanaben m.bharti .my prepaid vodaphone cell no.is [protected].i need my cell numbers details of last july to november 2008.like incoming calls as well as outgoing calls n received n send sms detail.plz send me these all details as soon as possible.
yours customers
n.m.bharti

This is a very urgent requirement for details of a vodafone number.The Number Details is [protected].A person from this number is giving a msg and miss calls to my sister mobile number and harrashing her.When I called in that number the person or owner of that particular mobile is saying abusive words.I need immediately the details of the particular person who is owning the above number to take necessary steps against that particular person.