Vodafone India Complaints & Reviews

with due respect, i beg to say that i am ravi singh belong to merrut .i baught a vodafone sim on october 2008 .the no of that sim is [protected] but my mobile is lost somewhere so i am unable to use that number, so its my kindly request to you please disable that nomber as soon as possible so that no one can misuse my number . i am very thankful to vodafone.

Hi,
My number from Vodafone [protected], is non operational from past seven to eight months, as I had discontinued using this number, after switching to another number from Vodafone, the bills of which were regularly paid by me, i got Advocate notice for not paying the bill of the discontinued number, on receival of this letter I paid the remaining dues in cash to a Vodafone cash collection agent and along with this payment I had submitted a letter for discontinuation, though Vodafone received the payment and with this assumed that the number would be discontinued, but to my surprise I found another bill having only rentals and these kind of bills are stilling comming. On back checking with Vodafone i was told that they had received the payment but not the letter, when i questioned this, one of the cust care exec spoke rudely. All the services on this number has been barred and I am also not using this number, but the bills are regularly generated. I feel this is ridiculous when the services has been terminated and no calls are being metered and I have also requested multiple times for number termination why are the bills being generated.
Sabin

sir
i want my vodafone prepaid call history for the month of november
my vodafone prepaid no.is [protected]
thanks
manoj kumar
[protected]

Dear Sir, I would like to bring to your kind notice that how few unauthorized people have been misusing special BPRT and E-top up numbers (which are meant for employees and authorized dealers) and causing a lot of trouble to general customers, like me.Few authorized dealers and your employees are assisting them in their silly acts. As far as I know, the people who have helped them to acquire these nos. or who have remained negligent towards the whole issue (in spite of knowing each and every thing), are:
Shipra Communication (Vodafone Mini Store, Bijnor [protected])
The problem or the misuse which I have been talking about is:
Suspending others' numbers.Getting other customers' information and interfering in their privacy.Intimidating the customers by pretending as if these people are the authorized company employees (which they are not and had never been).Making money by reactivating the numbers which have been suspended by them.
These nos. are used by these two persons:
Saurabh Kumar S/O Devendra Singh R/O Rani Bag Colony, Dhampur &Vansh kumar S/O yogendra pal singh R/o Rani Bagh callony Dhampur
And the nos. are as follows:E-top up nos.:
971983192097192020639719217786975897161697589719839758675467 [ all are replaced ]
Though I have provided you the details of the persons who are using all these E-Top Up nos. and I am damn sure about their identity, these details may not match with your records as most of the numbers have been issued on fake IDs.Now. the question arises that how these ordinary people are using these numbers which comes with special priviledges (such as low call costs, recharging others' numbers). Well, the answer for this is that these numbers are issued on ordinary SIM cards (and not on blank e-top up SIM cards). As per the information gathered by me, these nos. have been swapped by Shipra Communication, Bijnor. He has charged Rupees 200 for this and did not even bother to collect the authenticated ID proofs and other necessary documents. Because, these SIMs are not issued on the blank E-top up SIMs, so recharging can't be done through these nos. but still these nos. come with lower call rates and are thus being negogiated for a price of more than 1500 Rupees.In addition to these nos., they are also using few BPRT nos. which are as follows:
97580071209758007390975800760897580076019758338364975833738397583383649758338219 [all are replaced]
As you must be knowing, these nos. come with following special features:
Every month balance is credited into these nos. by the Co.These nos. can get assistance from 765Can check the status of any other prepaid / pospaid vodafone number.
These numbers belong to different circles but are being used in Dhampur and that too by these two unauthorized persons. For your kind information, I would like to stress this fact that neither these persons nor any of their relatives have ever worked with Vodafone or Hutch.Also they got access to a D.S.E. SIM ([protected] Gupta Enterprises, Dhampur). This number came with the facility of Hac/Dehac. They Dehac'd many numbers through this number. Let me tell you that even I have been a victim of the misuse of these nos. and that's why I took pains to bring it to the higher levels, i.e., your knowledge.Few of the nos. Dehac'd by [protected] are:
[protected] (Channel Partner, Muzaffarnagar)[protected] (Channel Partner, Muzaffarnagar)[protected] (Gupta Enterprises Dhampur, Former Channel Partner)[protected] (Gupta Enterprises Dhampur, Former Channel Partner)
I am thankful as you have taken time out of your precious schedule to read this mail but I hope that it was worth giving your time and you will surely take appropriate action to stop misuse of these numbers. If you are not capable to any action against illegal use of these numbers, then please guide me so that I can escalate to the higher authorities and contact the right person. I shall be highly obliged.Thanks and Regards...
Atul kumar [protected]

pls. send me my itemised bill for [protected] of month nov 08
thanks & regards
Nilesh Sawant

Really, Vodafone is having too bad network coverage and custmor care. I am staying in BTM Layout-1, 18TH MAIN. 7TH CROSS. I am new to bangalore, I needed a number, so I purchased vodafone pre-paid. But its network is too bad. Then I complaint abt it to customer care, they give me a service request number[protected]. They promised to resolve this problem within 15 days, but more than 35 days are gone, No solution till now. I thinking to switch to airtel. In life I will never suggest to anyone to buy a vodafone sim.

hello sir,
i'm using three no. of vodatone, but in these days im not satisfied in your service, preasntly im using two no. one is [protected], this no. complant is that one month ago i was recived a call from vodafone, and afer this my account balancehad in nagetive, ok i buy a new no. okf vodafne witch is [protected], 30.11.2008 i recharged this no.. by rupees 50/ and tokday its balance in 29 r, negative. i dont know how? please tell me about this even, i[censored] will not correcr my cell service i will stoop ur no. and i will say every my friends and every persomn who will meet me, that the vodafone service is very bad i have used but u dont use this,

thanks for ur bad service sir, mandeepkumar patiala

Hi,
I have been calling the customer care regarding asking them to send the hard copy of the account statement (i.e., the amount paid by me for the bills being generated) and everytime I call them for the updated status on this, I always get an answer saying that they have already sent via email. What nonsense is this, when I ask them for a hard copy they are sending a soft copy and even that hasn't reached me. This happened for three times and now when I called again for the same with more amount of anger, he has just cut the call. I just wanted to say, why have these people become soooo reluctant in doing their own jobs to perfection and on top of that why are they giving very vague information. I just wanted to know are they very much willing to serve the customer or not? Or have they taken for granted that whatever we do the customers still will not leave us. By the way my no. is [protected]

Regards,
Anil.

Sir,

I have submitted my id proof, address proof and photo to hinson corporation okhla ([protected]). once day Your costomer care exetuvice was called me and told me a skim and i was take your vodafone postpaid new no. which sim no. is [protected].

there is no information that what is status of my application and no activation till date ... i never thought that vodafone service so bad and slow ...
br...

Dear sir,
i had contacted vodafone customercare for changing present plan to lowest rental plan on 4th of august 2008 on my no. [protected] where CCE Mr. Nitin wrightly understood my requirement and suggested me 175/- but didn't bothered to sms how change it. He said the details of plan also available on the website. But it was not available till date. afterward thrice contacted to customercare on 23.09.08 Ms. swati and 29.09.08 Mr. Vinod where both had confirm about the plan, but never bothered to send me the sms how to change it. then i contacted their nodal officer Mr. Gurpreet Delhi (on his behalf Ms. Geetika Ahuja on 01.10.08) where she agree that this paln exists with us but due some technical fault you might not received the SMS (conversation voice recorded). then i ask due to technical fault your end i have been suffering and not able change my plan and vodafone still generating bills as per the previous tariff plan. Then write mail to them regarding the whole episode at VODAFONECARE.[protected]@Vodafone.com. But every time they cut sorry figure in their reply and no clarification given on reversal of bill tariff. when finally got nothing going to happen they not happy to help me...

i request them to deactivated the services of my no. [protected] on 10.10.08 in written consent. but still it remain activated till and as they wanted 31.10.08.

i humbly request you sir, kindly take necessary action...
or suggest how to take this issue against them.

if possible kindly provide the answer of following qurey

1. when can customer change his tariff plan before and after the expiry of his billing cycle. what is tat time to change.
2. when nodal officer is that it was technical fault at our end on voice recorded conversation. then why should customer bears all.
3. when a written consent given on deactivation of services and why left remain active.
4. when plan details not available on their website it consumer right get the details in black and white... so her/himself from all the misleading statement provided by the CCE.

Regards
Vikram Kirtani
[protected]

dear sir
your executive Mr. Rajeev shukla he has a very dirty behavior, he is not receiving my phone. at last received my phone and they are not doing my work, which is related to new agreement. my father has been expired at 21st June. i am requesting for new agreement but they are not giving a response that why i am facing a lot of problem. please take the action about Rajeev shkula, he is in (INDUS TOWER)

thanking you Land Owner
manish kumar gupta
vill- pindsawan
distt.- Barabanki

hi!
i am tej singh negi and i am working in hcl technologies bpo services(british telecom).
i wanted a corporate connection and for that i contacted a person in hcl who is selling corporate connection of hcl, he said that it wud take 7 days to covert the prepaid no. to corporate hcl connection. then i contacted vodafone customer care and the selling department of vodafone provided me a normal connection on the name of hcl corporate connection whch i never wanted.

i gave a request to the vodafone customer care for converting my prepaid vodafone number to a corporate connection of hcl. unfortunately it was converted to normal talk 249 bumber plan.
my request is to convert my postpaid number to corporate hcl(249 plan).i have already provided all the document to vodafone of my company
we dont have any relational manager in the company. my employee id is 40206549
my phone no. - [protected].
please do the needful work asap.
if possibe arrange a callback for me before 12pm in the morning.

thanks

Happy to help. But at what cost?

That’s all I ask.

I come to India once a year and my clear choice of telecom network is Vodafone-aka-Hutch-aka-Orange. I never had a cell phone when it was MaxTouch, how I wish I had one then.

However, here I am, an NRI to get wedded on the 30th of Nov to a pretty Mumbai-based girl, whom I cannot have a chat with when I’m shopping in a mall. Running around managing hundred things required for a wedding, but all I get to hear my lovely’s voice is post dinner when I reach home.

I bought an expensive phone en route Mumbai from Dubai but all I can do is stare at it all day to see the message wipe one day ‘SIM CARD REGISTRATION FAILED’.

A CSA tells me I may not be able to help, CSA no. 2 tells me its 'cos I didn't pay the bill from Jan-Apr...well hullo...i just got this no. you crack pot (turns out it belonged to some Anjum earlier who applied chuna to the company and fled. So technically, its not a new connection. The SIM comes with an assurance that I may get calls from her boyfriends later too)

BUT the biggest question lies Why? Why? Why? Where did the dog suddenly disappear? Oops, I didn’t know that the dog doesn’t help Andromeda…Holy crap. Now what? CSA no. 3 helped me realise the nightmare. He should get a raise. I'll pray for him.

Happy to help doesn’t really turn into a help but a nightmare of 48 hours. Had someone just told me that it would take 3 hours if I walk into a Vodafone Shop instead of 48 hours via ‘Customer CARE’, I would have opted for the obvious.

I’m sure you may not be able to turn out an ad in the paper tomorrow for this, but save the inconvenience for someone else in the future.

Thanks.

Yours dedicatedly,

The-Call-me-call-me-i-wanna-hear-my-phone-ring-kinda-guy

I am using Vodafone connection for the past 5 years, and it is completely annoying to see their promo message display when 'Cell Info Display' feature is on. The objective is to identify the tower we use but the same is disturbed by their promo messages. Is there a way to get rid of the same, as the concerned company is doing it intentionally.

Hi,
I am Ashok Kumar M P, my postpaid vodafone mobile no is [protected], i am just looking for the call details of last 3 months, will u be able to please email me the list ...

Dear Sir/Madam,
I want to complaint against Vodaphone to deactivate my Validity that my validity has been upto Feburary.They have deactive my validity again and again by customer care.Please take an action against the Vodaphone customer care and they are sending messages again and again.Thanks
With Regards,
Puneet Pal Singh Bhogal
Mobile-[protected]

+91 [protected] - KOLKATA

I WANT TO KNOW NAME, ADDRESS & OTHER DETAILS OF THIS ABOVE SPECIFIED NO.

PLZ. HELP ME OUT HOW 2 FIND THE DETAILS OF THIS NO.

THANKING YOU

[protected]@yahoo.co.in

sir i want the details of this card holder number. the number is [protected]. plz do fast

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.

I received a call from Vodafone consultency saying i have been selected for 230 rupies post paid connection scheme. I had taken my pre-paid connection on my friend name and later submitted my documents for post-paid migration to an executive (I have receipt). But the executive is from consultency. Now the consultency is not giving response and not even picking up my phones. I have paid Rs. 299. Even Vodafone customer care is also not able to help me. How could i get either my connection or my money back. These are really non-sense calls. Please help. Can i place any strong compliant against the consultency? The consultency is from Dombivali, Mumbai. I have theri phone number i.e. [protected].