Dear Sir, I would like to bring to your kind notice that how few unauthorized people have been misusing special BPRT and E-top up numbers (which are meant for employees and authorized dealers) and causing a lot of trouble to general customers, like me.Few authorized dealers and your employees are assisting them in their silly acts. As far as I know, the people who have helped them to acquire these nos. or who have remained negligent towards the whole issue (in spite of knowing each and every thing), are:
Shipra Communication (Vodafone Mini Store, Bijnor [protected])
The problem or the misuse which I have been talking about is:
Suspending others' numbers.Getting other customers' information and interfering in their privacy.Intimidating the customers by pretending as if these people are the authorized company employees (which they are not and had never been).Making money by reactivating the numbers which have been suspended by them.
These nos. are used by these two persons:
Saurabh Kumar S/O Devendra Singh R/O Rani Bag Colony, Dhampur &Vansh kumar S/O yogendra pal singh R/o Rani Bagh callony Dhampur
And the nos. are as follows:E-top up nos.:
971983192097192020639719217786975897161697589719839758675467 [ all are replaced ]
Though I have provided you the details of the persons who are using all these E-Top Up nos. and I am damn sure about their identity, these details may not match with your records as most of the numbers have been issued on fake IDs.Now. the question arises that how these ordinary people are using these numbers which comes with special priviledges (such as low call costs, recharging others' numbers). Well, the answer for this is that these numbers are issued on ordinary SIM cards (and not on blank e-top up SIM cards). As per the information gathered by me, these nos. have been swapped by Shipra Communication, Bijnor. He has charged Rupees 200 for this and did not even bother to collect the authenticated ID proofs and other necessary documents. Because, these SIMs are not issued on the blank E-top up SIMs, so recharging can't be done through these nos. but still these nos. come with lower call rates and are thus being negogiated for a price of more than 1500 Rupees.In addition to these nos., they are also using few BPRT nos. which are as follows:
97580071209758007390975800760897580076019758338364975833738397583383649758338219 [all are replaced]
As you must be knowing, these nos. come with following special features:
Every month balance is credited into these nos. by the Co.These nos. can get assistance from 765Can check the status of any other prepaid / pospaid vodafone number.
These numbers belong to different circles but are being used in Dhampur and that too by these two unauthorized persons. For your kind information, I would like to stress this fact that neither these persons nor any of their relatives have ever worked with Vodafone or Hutch.Also they got access to a D.S.E. SIM ([protected] Gupta Enterprises, Dhampur). This number came with the facility of Hac/Dehac. They Dehac'd many numbers through this number. Let me tell you that even I have been a victim of the misuse of these nos. and that's why I took pains to bring it to the higher levels, i.e., your knowledge.Few of the nos. Dehac'd by [protected] are:
[protected] (Channel Partner, Muzaffarnagar)[protected] (Channel Partner, Muzaffarnagar)[protected] (Gupta Enterprises Dhampur, Former Channel Partner)[protected] (Gupta Enterprises Dhampur, Former Channel Partner)
I am thankful as you have taken time out of your precious schedule to read this mail but I hope that it was worth giving your time and you will surely take appropriate action to stop misuse of these numbers. If you are not capable to any action against illegal use of these numbers, then please guide me so that I can escalate to the higher authorities and contact the right person. I shall be highly obliged.Thanks and Regards...
Atul kumar [protected]
Aug 14, 2020
Complaint marked as Resolved 
because i am out of station (delhi).
yours
dhiraj