[Resolved] Voltas Ac — Compressor replacement under warranty | |||
I am facing problem with Voltas vertis plus 1.5 Window AC for Compressor not working problem and filed telephonic complaint on 11th April vide call no. 10AP1102787 against customer id no. C0926853 . I was told about attending the complaint and in next 02 days , technician came and informed about compressor not functioning problem and confirmed to return next day , since then , no one turned up inspite of several telephonic reminders and even after 02 weeks of complaint. Rajnish Gulati [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
VOLTAS — Warranty Replacement
We have purchased voltas vertis plus air condition in march 2008, While purchasing the product and even while booking a complaint call we were informed that the compressor has the warranty of 4 years. Today when the compressor is not working they are telling us to pay 3000 rupees only then they will replace or else no. When all these hidden charges are there why are we not informed when we purchase the product. This is really ridiculous and want people to get aware that voltas is just using the word warranty and emptying our pockets. Voltas AC :- vERY WORST. Please dont buy.
Very Worst service attended by Voltas. No service people attended even after 4 complaints for period of 1 month. Complaint No : 11SP2603060, 11OC0502690 and so on.
Till today no one eveb bothered to call though it is under AMC.
Please don't buy Voltas AC and you will loose peace of mind
Very Worst service attended by Voltas. No service people attended even after 4 complaints for period of 1 month. Complaint No : 11SP2603060, 11OC0502690 and so on.
Till today no one eveb bothered to call though it is under AMC.
Please don't buy Voltas AC and you will loose peace of mind
Looking at the number of complain and compressor issue. I am having the same problem and SO I STRONGLY ADVICE NOT TO BUY VOLTAS. Though volts is a TATA Group. My Compressor not working and technician advice me for new Compressor costing 15000. Please suggest cost of compressor
Voltas Customer Care's response, Apr 22, 2017
Verified Support
Voltas Customer Care's response, May 3, 2017
Verified Support
How many free service done by voltas what is the charges after free service
Mail on [protected]@gmail.com
Or whatsapp on [protected]
Mail on [protected]@gmail.com
Or whatsapp on [protected]
Voltas Customer Care's response, May 6, 2017
Verified Support
Pathetic experience
Never buy voltas ac. Ad if you did then start doing yoga for mental piece. Because shortly you will start lossing you temper.
I have purchased voltas 1.4 ton split ac from amazon. And i have found low colling issue. I have raised this issue to customer care they registered complaint for service. Complaint no [protected].
Technician came and told me that there is no enough gas and i can fill gas you have to pay 1800 for gas and 400 visiting charge to me. I have callled to customer care to verify these price because it should be under warranty.Then customer care executive told me that its under warrenty and you have to raise another complaint for low colling. I have raised compalint for low colling in front of technician.
Complaint no [protected].
He left home and after 1 day when i verified with customer care about complaint then they told me that both request are closed.
So technician closed both request with any visit and any resolution.
I am still in pain. And the behaviour of technician is very rude. He just want money from me. But as i verified with customer care his attitude changed now he said do what ever you want i am not going to fix this.
Another thing when complaint is registered it has assigned to some different person but they came is different i could not understand amd seems like that guy does not have sould knowledge.
Never buy voltas ac. Ad if you did then start doing yoga for mental piece. Because shortly you will start lossing you temper.
I have purchased voltas 1.4 ton split ac from amazon. And i have found low colling issue. I have raised this issue to customer care they registered complaint for service. Complaint no [protected].
Technician came and told me that there is no enough gas and i can fill gas you have to pay 1800 for gas and 400 visiting charge to me. I have callled to customer care to verify these price because it should be under warranty.Then customer care executive told me that its under warrenty and you have to raise another complaint for low colling. I have raised compalint for low colling in front of technician.
Complaint no [protected].
He left home and after 1 day when i verified with customer care about complaint then they told me that both request are closed.
So technician closed both request with any visit and any resolution.
I am still in pain. And the behaviour of technician is very rude. He just want money from me. But as i verified with customer care his attitude changed now he said do what ever you want i am not going to fix this.
Another thing when complaint is registered it has assigned to some different person but they came is different i could not understand amd seems like that guy does not have sould knowledge.
Voltas Customer Care's response, Jun 27, 2017
Verified Support
Voltas Customer Care's response, Jul 1, 2017
Verified Support
My complaint of not working AC closed without any visit of technician.i face still non working my 1 day old AC
Voltas Customer Care's response, Jun 29, 2020
Verified Support
Dear Yuvi,
Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.
Regards,
Voltas Online Team
Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.
Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 8, 2020
Verified Support
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I am facing problem with Voltas 1.0Window AC for Compressor not working problem and filed telephonic complaint on 22th April vide call no. 10ap2201841 against customer id no. c1361022 . I was told about attending the complaint and in next 02 days, technician not came and when i call again regarding this than they are saying to me your complaint is completed..so plz help me what can i do against voltas
sachin bhatia
[protected]