Voltas Complaints & Reviews

sir
i hv purchased a voltas vertis gold a.c from voltex aircon pvt. ltm (karol bagh) on 27 aug 2008 with one year warranty. after around six month it stopped cooling n there is water leakage problem . i hv complained to the company several times but they do not pay attention towards the matter.the contact person is madhusudan (mob no:[protected])he always says that our technician will reach . they came but do not repair it properly...

Dear Sirs,

1.Had purchases Voltas 1.5T Split AC in in May-05. Installed in a Bedroom seldom used. It was used
for a few days only after installing in 2005.

2. In May-06 found the said A/C was not cooling. As per Voltas Authorised Serice dealer's report dated
28-May-06 the non cooling was due to the Gas leak. (3 service reports by SHRI VARDHMAN
REFRIGERATION were issued in May,...

Sir, i bought VOLTAS Air Conditioner in last week of april, 2009.I installed it at my home in first week of may, 2009.It worked with no problems for one month & then it showed its real face.In first week of june, it stopped working at all.Service provider said that its COMPRESSOR needs to be changed & u as customer talk to the head marketing to allot a new compressor as in guarantee.
After 15 tough days compressor was changed...

Our water dispenser has been off since 05.06.09. (Our Complaint Nos9JU050484/C0972213 dt 05.06.09 & 09JL010474/C0972213 dt01.07.09 followed by innumerable phone calls to the Service Centres of the company).
The initial complaint was for one of the taps not working. A large number of mechanics have visited, but each visit by the mechanics has only further spoilt the machine. Today, on 02.08.09, the machine is not cooling, the water...

Product Name: 1.5 tonne Voltas vertis AC
Purchased shop: Vasanth and Co, North usman road, chenni-17
Purchased date:[protected]

The above said AC was purchased and the very next day after installation, the AC produces foul smell at lower temperatures and if it is continuously operated for more than 30minutes.
We went to vasanth and co for 3 times but they gave address of PRIYA AIRCON, #T34 gnanaoli street,...

we made a complaint for water cooler on 05th June 2009. call no is :09JU050833. As per the complant, service man Mr.Ganesh came form your end on 08th June 2009 and gave the report as "Heater tank to be change". CALL NO: 15357.and we was assured that the Unit would be taken back for the repair after the spare receive.But still, no response from your side rgds Spare.We made no of calls to the service department.Always we are getting...

I have purchased one Voltas (Vertis Plus 1.5 ton) Split AC from M/S Shah jee Electronics on 24.06.2009 vide their bill no 13775 for Rs 25000/- It was working properly till 15.07.2009 from 16 July onward it is not working properly after every fifteen minute its fan motor getting stopped its giving the hot air instead of cooling the room.

On 19 July 2009 I lodge a complaint through customer care cell and they have given me the...

I have bought Voltas Vertis Plus 2 Ton Split AC from M/s Khanna Aircon Faridabad on 6th June 2009.
The AC stopped working suddenly on 18th July, for which a complaint was registered at Khanna Aircon on Monday 20th July 2009.

Mechanic sent by M/s Khanna has opened complete AC and its wiring and taken away the PCB. It seems PCB either had manufacturing or design fault.

After that when we call Khanna, they...

Voltas window ac 1.5 ton was purchased on 16.05.09 from discount store karol bagh delhi and when it was installed grill was found deffective and as per the sales unit they told to contact service care for both demo and for replacement but inspite of repeated calls and requests on 14.07.09 some Mr. Sharshad attended and took away the grill giving a call slip No.112442/ Service Report No. 59527 dt 14/07/09 and till now no one has come to fix...

I take admission in "National Institute of Business Management" Chennai in MBA(two year). My Roll No. is MMB/july09/5059. I had sent first installment of my course fee i.e RS.8000/- but there is no reply from the institute. According to the prospectus of the institute they should have to despatch the books after receiving the every amount of installment. Please do something...


WAITING FOR YOUR RESPONSE.....

my ac is not cooling for last 20day...

Sir,

The trailing mail is self explaintory.I need your help to sort out this issue.There is no body in the organisation to help or interested in solving the problem.

Looking forward for your help.

Thanking You

Anil Gupta
Mobile No.[protected]



Dear Pankaj

No response till now.

--- On Wed, 8/7/09, [protected]@voltas.com...

I bought Voltas Split AC 1.5T VERTIS PLUS (C3) ON[protected]. My address is House no- 50/32 b, East guru angad nagar, street no.-2, new delhi -110092.
I am continously having water leakage problems, sometimes from indoor unit and sometimes from outdoor one. I lodged 3 times complaints but no response whatsoever from voltas service team. Many a times i messaged at customer care no. then also no response. Are we fool to buy such crap...

MY COMPLAINT ATTENED BY MR.AFJAL (MOBILE NO.[protected]) ENGG.OF YOUR ALIGARH SERVICE CENTRE, MEDICAL RAOD, NEAR SBI, ALIGARH ON 11.07.2009 AND DEMANDING ME RS.2200.00 IN ADVANCE. I GIVE HIM RS.2200.00 AND TAKEN MY OLD COMPRESSIOR. HE PROMISE TO SOLVE MY PROBLEM TILL 12.07.2009.
BUY I FAIL TO UNDERSTAND THAT WHEN MY AC IN GUARANTEE PERIOD THEN WHY HE CHARGED RS.2200.00 AND NOW HE IS SAYING TO SOLVE MY PROBLEM ON 14.07.2009.
SIR,...

In voltas company no one is bothered about customer's problem, i don't know how the company is working. my complaint is still pending since 26.06.09 whereas they claimed that they complete the complaint within 48 hrs. where i should apporach, my sincere advise to the consumer please before purchasing any voltas product think ten times, really they are the only sales masters not providing service after sale. my mobile no. [protected]...

This is to inform that I bought a Voltas 1.0 ton window AC in July 2008 in Ludhiana, Punjab from KHANNA ENTERPRISES, GHUMAR MANDI by bill no. 364 dated 4th July, 2008.
The AC which was brought in July 2009 stopped working in May 2009., I called up the local dealer: KHANNA ENTERPRISES, GHUMAR MANDI, LUDHIANA. I have tried to contact them a number of times but they have not shown any interest. To add to my worry, the local dealer says...

Dear sir,
3 months ago our remote was not functioning properly so we gave it to the dealer on 14.04.2009 to get it repaired .Whenever we go to get it back he say's it will take a week more to get it repaired and the dealer has been making delays we cannot tolerate it any more . Now I will go to the cosumer court if my remote is not repaired.
We have purchased a Window Vertis Premium R Ac 1.5 ton from Shree Murari Stores...

2009/7/10 Diwakar gupta <[protected]@gmail.com>

Hello all,

This is a very sorry picture on Valtas part, as yesterday service technician visits us and checked the defected AC again and now he is saying that COMPRESSOR is defective, its not working, replacement needs to be done.

After 5 complaints & 45 days 2 stabilizers replaced & once swing motor is also replaced now problem is...

Date – 8th July 2009
I mailed this complained on [protected]@voltasltd.com, this ID was mentioned on the call report o[censored]nited refrigeration but worst condition is that it also bounced, so faxing the letter on[protected] which is also not the correct number, so pls convey my complain to VOLTAS or whoever can help me to get the AC reapired.

Dear Team Voltas,

This has with reference to the above...

I have purchased Voltas Water Dispenser on the name of M.A Enterprises on dtd 31 march 2009 from Raghu Electronics Sonipat . From the date of purchasing its not working properly and we lodged a lot of complaint against this whose Complaint no. is 09AP141088....