Voltas Complaints & Reviews

Hi,

This is Kamalakar from Yellandu of Khammam Dist of Andhra Pradesh.
I purchaged a VOLTAS 1.5 split ac on 8/05/09. From the begining a noice from out side unit is distrubing us. Non of the VOLTAS machines are producing this typ of noice. I enquired a person about this noice "he told me that it might be a processor problem. So I requesting you to kindly send a service engineer to my ares to find the solution.

G KAMALAKAR BHUSHAN
H.NO : B-11,
JK COLONY,
YELLANDU
KHAMMAM DIST.
CELL : [protected]

Hi

I had a very similar problem

I bought Voltas Vertis Plus 1.5 ton AC in 2009 after 14 months the compressor went bad and I made a complaint to Voltas customer care they took full gas and repair charges Rs 3250 in advance and with in few days replaced the compressor. I was very happy with prompt service.

But when I checked the AC it was making lot of annoying noice. The service person checked it and tried different ways but could not fix it. He told that another engineer will come and fix it. Since then its almost a month and almost daily I call customer care and even registered a new complaint but nothing happened. I called up regional office (Ghazaiabad) but still there is nothing from there side.

With this kind of service I have completely lost faith in Voltas services.

My complaint ids are as follows :

10ju18005900 and 10jl2200343

VOLTAS 1.5 TON A.C. — COMPRESSOR

VOLTAS A.C.1.5 TON PURCHASE DT.12/05/06 FROM AJANTA RADIOS KHANDWA A.C.COMPRESSOR PROBLEM DT.25/05/08 A.C.COMPRESSOR VOLTAS SERVICE CENTRE DIYA HAMNE 28/05/09 LAKIN SERVICE DENE SE MANA KIYA (COMPRESSOR WARR.05 YEARS)

That is simply disgusting. I was planning to buy a Voltas AC from Croma, Gurgaon today only. But after reading your comments, I surely will not buy from Croma. Thanks for the information.

Croma — AC not installed

I purchased a 1.5 Ton window AC from CROMA SG road Ahmedabad on 16 Jun 11 and was promised free installation of the same within 48 Hrs. The company reps started demanding money and material for installation subsequently ( upto Rs 1900) and even after 72 Hrs, nobody has turned up.
I had to finally spend money from my pocket get the AC installed on my own.

Voltas Airconditioner — Voltas Split A/C Problem

Complaint number 10AP0704964 registered with Voltas on 6th April, un-attended. Customer Care numbers gives falls stories. Pathetic team and pathetic products. More so, shameless management sitting and not even replying to customers. Always gives false timelines.

Voltas Airconditioner — Air Conditioner not serviced in free service span

Air Conditioner not serviced in free service span , Please send some one to take care of my Ac window type ([protected])

Voltas Airconditioner — defective a/c supplies

i have purchase a window VOLTAS airconditioner from khosla electronics pvt. ltd.(Dalhousie branch) 1&2, old court house corner, kolkata-700 001 vide there bill no DA/3439 dated 02.05.2012. the supllied machine is on the insttalation by there person found defected and inform that machine is not working properly and not to be installed. today engineer come and check & repair machine without my permission.i told to engg that don't repair but him repair same and tell me that as per instruction by owner i repair. now i want to replace the said a/c. i call to khosla electronics, voltas hydrabad but not replliedd safisfactory and told that installed the machine & use same.but why i taken repair machine.
please do the needful
i m waiting for your help
thanking you
mahaveer jain
[protected]
[protected]@yahoo.com

I just purchased a Voltas 1.5 Ton Platina AC and realised that there is no warranty card or user manual in the original packing !! I've already lodged a complaint. Lets see what happens..

noice problem in fan
sir
voltas
Dear
On may 2014 i buyied a ac of voltas from snapdeal. I have discovered that the AC has the problem fan noice very much
The Sale of Goods Act 1979 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. As you are in breach of contract I am entitled to have the AC has been replaced and I would request that you confirm that you will do this within the next seven days.
I also require you to confirm whether you will arrange for the AC to be collected or will reimburse me for the cost of returning it.
I look forward to receiving your satisfactory proposals for settlement of my claim within seven days of the date of this letter.
Yours faithfully,
ashish gahlot
[protected]
vpo mitraon 235, n.delhi 110043

I agree 100% Voltas sucks. I bought 1 window unit from Vivek & Co and the day they came to fix it they messed up the front board and forced it down crudely and went away. Now within one year the power cicruit board as they call it is burnt and the instanbt switch on the UPS (Guardian) does nto work for a long time .

Unfortunately in our country these guys are going scot free because of lack of consulmer rights. I understand LG is the best for spares availability.
Voltas just sucks.

Voltas 2 ton vertis plus air conditioner — non attending of complaint no 10AP0703859

My Voltas air conditioner is un serviceable. I have lodged acomplained in call centre of Voltas company vide complain no 10AP0703859 dated 07 Apr 2010. This complain has not been attended till 14 apr 10 in spite of taking matter upto area manager and Regional manager on daily basis . No response only assurances are given. Very strange set up of customer care. I hope something will be done.


From :-
Yadram
Vill- Dhool Siras, Dwarka Phase II, new Delhi 110077
Tel No.[protected]

i m Shashikant Awadhiya from raipur c.g i have bought one Voltas A.C on 24/4/10
it was not cooling as it was cooling before, humming sound was coming from outside machine & the water is leaking from the pipe. my contact no. is[protected]

i have complain toll free customer care number the call is is register vide no 10Ju[protected] th june 2010 but till today no body has attained the call.what should i do shall i go to consumer court waiting for your reply

i too have same issue. Logged a call on 09th june vide complaint id 10JU0903800. 10th June, technician came and identified that water drain spare has been broken and to be replaced. From that day onwards till 21st June, literally calling up Customer care toll free # and asking for the replacement of spare to front office and Sr. Executives. No body has turned up with any solution neither giving any further escalation details. This is a pathetic situation from the Voltas point of view, as its not resolved as of now. Who will look in to this and provide a update.. My contact # is +91-[protected].

Voltas AC — No after sales service

This is to inform that I bought a Voltas 1.5 ton window AC in October'2008 in Meerut, Uttar Pradesh.
The AC which was brought to function from April 2009 stopped working after only one month or so.Thereafter, I called up the local dealer as well as Voltas Customer Care but all in vain. I have tried to contact them a number of times but they have not shown any interest.To add to my worry, the local dealer says that since the A/c is placed on the fifth floor its difficult for them to provide the service.It really sounds so absurd.

I had purchased a tata product, voltas a/c vertis elite.I am sorry to say voltas has no quality, poor after sales network, fraud dealer network & no caring of customers. well in future I will never purchase any Tata product.

Voltas window A.C. — NO AFTER SALES SERVICE

On 19.7.2009, we have purchased one Voltas window a.c. (1 ton) from Kohli Bros., 13A Prehlad Market, D.B. Gupta Road, Karol Bagh, New Delhi-110005. The unit was installed on the same day and to our great shock, when we switched it on, the a.c. was making very disturbing noise as if something is broken inside. We called Mr. Kohli and informed about the same to which he advised us to contact Voltas call centre directly. The callous and indifferent attitude of Mr. Kohli was more shocking to us. Anyways, the very next day i.e. on 20th July, 2009 we called Voltas call centre and lodged the complaint. The problem is still the same despite the fact that technicians have visited our home twice. Please let us know where to call and who is the right person to call so that our problem of huge noise gets rectified.

Thanks

(Harsh Sukhwani)
Tel: [protected]

I agree with the customer.

Voltas/Window AC — FREQUENT PROBLEM

Just after one a half yaer ac started givivng big and big problem.First fan motor got fail and after weeks thare is gas leakage as told by tecnician.and also telling may be require coil replecment,while it was working saisfactory during notor replecment.May i request to replace with new ac asit has either some manufacturing defect or poor quality of workmanship.

Dtd.13.04.2010.
To
The Manager
Voltas Limited
Voltas House, ‘A’ block,
Babasaheb Ambedker Road.
Chinchpoli, Mumbai-400033

Dear Sir,
Subject :- Non functioning of Aircondition Mechine ((VOLTAS WAC VERTIS PRM).
Reference :- Above A/C Mechine was purchased by me from M/S National Electronics, Jamshedpur Vide their invoice no 1525 dtd 29/04/09.
I have purchased the above A/C machine on 29.04.10. Last year the said machine ran well without any trouble.
But sir, the above machine suddenly stopped functioning without any prior signal.
Sir, in this summer season with-out an air-condition we are passing through very hard days.
On 12.04.2010 at about 6.30 P.M over telephone no.[protected] I have lodged a complain with M/S National Electronic for the repairing of above defect. I also requested them to let me know the complaint number. But till now neither I have received any complaint number nor any person visited my house to inspect the above machine.
Therefore I am requesting you to kindly look into the matter and arrange to repair / replace the above air-condition machine without delay.
It is for your kind information that the defect arises in the above machine within the period of one year (date of purchase 29/04/2010).
Sir, if any positive action is not being taken either by you or by the National electronic within ten days from the date of this letter, I shall be bound to move to the court of Consumer Forum for justice.
Thanking you



Yours faithfully
Sushanta Ghosh
“Naha Bhavan”
Bhatia Bastee Main Road
Opposite Tata Workers Union School
Kadma
Jamshedpur - 831005
Phone No[protected]R)
[protected] (M)
E.Mail Address – [protected]@gmail.com

VOLTAS AIR CONDITIONER — Voltas Air Condition

Dear Sir, We had Purchased Voltas A/c 2 Ton Vertis Gold Date on -15/05/2010 to KBM Electricals. This A/c have some Technical Problem & we had complained in Voltas Customer Care regarding problem date on 23/08/2010 & Complain No. is 10AU2302017. we have called many time but we have not received any positive response & Phone Call. Till date our problem as it is & any engineer have not visit. so we are requesting you to please register my complain & short out as soon as possible.

Thanks & Regards
Sumit Rana
CORE GESTRA PVT. LTD.
[protected]

VOLTAS AIR CONDITIONER — mishandling by servicemen led to damage

Service men broke the front grill during service and ran away, we were told by the company that it will be replaced but no action taken as yet. its been over 2 months now. it was written in feedback as well, but no action taken, highly irresponsible.

Name: Madan Singhal
Ph: [protected]