Voltas Complaints & Reviews

hello sir/madam
i hv purchased split a.c. on july 2009 from mahima enterprises, sanjay place agra(u.p.).. according to ur company rule first service held on after 6 month from purchasing date...........bt my plit a.c. service nt done till 19 april 2010.......i was complain to dealer on 1 april for service..... i was dissapoint that no one come for service.......i remind dealer for service daily bt dealer said ( kal...

DEFECTIVE AC SET, Not ready to attend complaint after several call at their customer care no. [protected]/[protected] and[protected], complaint no. is 10AP1201982
Dear sir,

We have purchased One No. 2 ton Voltas AC on 10/04/2010 from M/S IMPERIAL REFRIGERATION CO., DARYA GANJ, NEW DELHI- 1100 02 VIDE BILL NO. 153, vertis plus Window AC, srno.037282.From the day one their was lot of noise from the fan, we had lodged...

I have purchased a 1.5ton window air conditioner of Voltas with Stabliser from Croma retail, Aditya City Center,Plot No. c/gh-3,Vaibhov Khand,Indirapuram,Ghaziabad-201010, on 15/04/2010, Delivry date : 16/04/2010, and installation within 48hr.. After meny reminders they supply only A.C.on 17/04/2010 at 7PM. without stabliser. They are not responce me properly, and installed tillnow. I have sent complaint to Croma Customer Care also. Due to...

This is Gatla Ram Reddy,i have taken VOLTAS SPLIT Ac on 10/9/07,from Samurai Marketing in Warangal
AC Model:1.5 Ton,Vertis Plus Split A/c,We got problem on March 20th 2010,where we purchased that shop was closed completely,so we booked a complaint at Head Office of Voltas Company in Hyderabad on 12th April 2010,They send their service Mechanic on 17th April 2010,and he told that the fault is with compressor
.and he demanded...

I purchased air conditioned from Kalpana Digital at Laxmi Nagar, New Delhi but no warranty card and user manual could be made avilable in the original packing and seperately by the distributor. They assured that they would provide if you visit personally. But I could not visit and the same is still not available with me....

i purchased an voltus ac from khosla electronics , garia on 06th april 2010 , by cash rs 16200/- and thereafter after serious follow ups for 3 days my machine was delivered at my residense on 10th april '10 and people from voltus came to install the same on 11 th april , they opened the packing and it was found to be a damaged machine as the gas was not there due to transport damage and the front pannell was found broaken ,even then...

I've bought a Voltas Vertis Vectra 1.5ton Split Ac in 2006 and hardly used for a yr in my guest house, then removed and kept as a spare, as i sold the house, now i wanna fix it, the indoor tem plate is lost {left behind in the sold house}, i placed a compliant, My call No. 10AP0302612, My Customer id is C1297140, asking for a new tem plate, they said i'll get it in 3 days when i called the 4th day they said 3 more days, yesterday...

My air conditioner is un serviceable and I have lodged a complain in Voltas call center vide complain no 10AP0703859 dated 07 Apr 2010 and same has not been attended yet in spite of approach to Area Manager and Reigonal manager. Company claims that any complain will be attended within 24 working Hours .No response yet . I hope mattyer will be looked by some more higher authorities to improve the company's image.

br...

Dear Sir / Madam,

i have booked one tata voltas split ac and got delivered on 10.04.2010 My call No. for installing the same is 10AP1002836, not yet attended by voltas team. Still the installation of new Voltas Split A/c is pending. My call was logged in voltas system on 10.04.2010 and till today on 13.04.2010 – 14:00 hrs. No one has turned up from voltas side. It has been 03 days since i am fighting with voltas people.br...

I have bought one Voltas A.C 1.5 ton last year. As per company policy, I have registered the complaint to the Voltas castumer care also on 11th April 2010, they also promised to rectify the complaint within 48 hrs but till date 3days have passed and they have done nothing. My complaint no. is 10AP1004678and customer id is C0932944.

Now, as the summers have approached, and after 2 months of repeated torture, we are helpless...

COOLING IS NOT SATISFACTORY. WATER IS NOT DRAINING....

I have purchased two Voltas ac from dealers of voltas on 28 Mar 2010. The workers of the dealers installed the ac s on 28 th Mar and 31 mar . However till today no rep from the company (Voltas) came to demonstrated the product. The Ac s are making erratic noises and lot of vibrations. The compressor appears working errtically and noisy, disturbing my sleep. A better service is expected from a Tata company like Voltas.
Today one mechanic...

Dear All Customer Service Managers,

This is in regards to the Windows AC I had purchased last year,Would like to apprise you that I had made an request to your Customer Service Centre[protected] regarding the servicing of the AC and the request no. is 10MR2800800 & 10AP0602484 respectively.It's very much surprised to know that it's been 15 days have past and no one has turned-up from Servicing Department regarding...

I m Ashok Gupta from delhi ,address x/1503 , rajgarh colony street no -6 delhi -110031 , I purchased voltas vertis plus ac , serial no 6152L1894196 DATED ON 06/06/2009 since this AC purchased we are facing lots of cumbersome as follows
1. lots of noise in ac
2. tripping of temperature of AC due to PCB kit full defective

Til yet we are facing these problems and in b/w we complaint to customer care of voltas...

Voltas AC services are absolutely pathetic. They make 100% false commitments. Call center operators and leaders just do not have any ETHICS. They do not respect customer complaints and are meant for further deteriorating services.
I have spoken to team leaders Aruna, DIvya and many more at their call center[protected] and always heard a commitment that, the AC will be serviced by today.
My complaint no. is 10MR2702381 and...

Dear Sir,

i have purchase a a.c on dated 25.03.2010 of Voltas Platina 1T (Window) from Hari Om Electronics, Ashok Vihar, Delhi-110052....but from the 1st day our remote of the a.c is defective....we have lodge the complain to his customer care on dt. 29.03.2010 for demo....when his representative come in my resi and check my a.c and tell me that ur remote is defective....and under waranty....company (voltas will replace the...

Dear Sir,

I've Purchased Voltas window AC (vertis+) last year the ac is under waranty AC is not working for last 2 months & I've been putting the complaint for the same time but Voltas has sent the person each time who spend two or more days with repairing but result is zero they are just doing R&D with ac & no one is very sure where the problem is I've gone irritated now & want my AC to be replaced...

Unitary Product Business,
Voltas House,
A Block, Dr Babasaheb Ambedkar road,
Chinchpokli, Mumbai 400 033.

To,
Consumer Feedback /Complaint Division
Voltas India

We have purchased a Voltas AC on 5/4/2009 from Noida Electro Appliance Pvt Ltd.Serial No. AC:
C[protected]. Following are the incidents happened with us which make us feel like we have been cheated:br...

Whenever Compressor turns ON after 3 min the MCB trips. Compressor problem. No support from voltas service. None of the phone nos given in manual working. If sometimes get through the sytem is upgrading so they dont help. They just say they are sorry now..cannot lodge the comp[lain ..call later. I seriously feel cheated.. The TATA is playing with its image...I supprot not to buy VOLTAS products...Once money is given..No service is provided.......

I have purchased a one voltas water dispenser model mini magic from the seller palani electronics vide district dealer through . I enjoyment through the product one month . After a month the product is deffective . I complained to the seller palani electronics mr. Palani . he replied to report to the service dealer and they will see the product , after the speeches from the seller the service engineers came and takes the reports they...