[Resolved]  Voltas Ac — No cooling

Address:Chandigarh, Chandigarh

We have purchased AC from Broadway agencies from chandigarh sector-38. our A.C is in warranty. and when we complaint in service centre then their service engg. comes to repair the A.C. He found some problem in compresssor or may be some part faulty. he said we will repair it in warranty. But now after two days when we call them then they says that this aprt is not cover under warranty and charges will be taken for repair this.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Ours is a recognised company Ruchi Soya Industries Limited, At our Baran Plant We have approximately 10 AC. In whole group we have hundreds AC, but we are not getting service from company at Baran Plant out of 10AC 6 are out of order.
Dear sir
I have baught a new split 1.5 ton ac 20 before
During its installation dealer mechanical left loose connection of gas
Due to which its cooling not working
N I informe many times to ur dealer n he just saying we are doing n doing butt
I m still in trouble

So kindly plz help me
As here is very heat and due to ur that dealer I m unable to get cooling of AC



Regards

Vijay Singla
voltas isbad one
R/Sir,
In response to my earlier email, I draw your attention to the matter that your company take necessary action to solved the problems which is occured from october 2009.On 25th I called to your Ahmedabad representative Mr.Murli regarding Oil leakeage from compressor, he promised this problem will be carried out shortly. But I regreett to say that still today this problem is unsolved. Though your surat representative Mr. Prabhu assured that oil leakeage problem solved by him within 2 days.But still today our 1 AC Plant is closed due to oil & gas leakeage.

Mr. Murli assured in one of his email, (which is sent on 29th March 2010.)that some senior person visit from Ahmedabad during 2nd week of April to solve the pending problems which I stated in my earlier e mail.But I regret to say that more than one moths passed, no one came from ahmedabad or other senior from surat.While periodical visit to Gandhi SmrutiBhavan not carried out by your surat's representative Mr. Prabhu

This kind of negligency in service is not tolerrable by SMC.It seems that your company has no intrest to service with SMC.
.

I personelly requset Mumbai Office to take interest to solve Gandhi SmrutiBhavan's pending problems.
Awaiting a favourable reply from your site will be highly appreciated.
Thanking you,
S.R.KHAN
MANAGER
GANDHI SMRUTIBHAVAN
SURAT MUNICIPAL CORPORATION
[protected]@gmail.com
no cooling plz chek my ac my adress is (swaranjeet singh s/o kishan singh sharma street vill malout teh malout distt miuktsar punjab india)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4386
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information