[Resolved] Voltas Split AC — Remote Repair | |
A guy from Voltas service centre, Jammu has visited our place to foolowup the complaint placed by us at the Voltas service centre. The complaint was that the remote of the Voltas split AC was not functioning properly, the guy took the remote from us & take it to service center for repairing it at the month of Jan.`09. but till date i.e. 4-5-2009 the remote was not handed back to us, inspite of various complaints were lodged through E=Mails to Mr. Anil Sharma who forwarded my complaint to Mr.vijay sharma & Mr. Pankaj Mehrotra & I myself has visited a no. of time at the Voltas service Centre asking for my split AC remote the only assurance wI get is that it will be handed over to me soon. I does not know that how one will reli on a company like this. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
both remote and remote sensor defective i need new one from where i get this?
I do agree with this. I am from Chennai and I faced the same issue. My Voltas Split AC remote and sensor had been taken to Voltas service center in Chennai Chetpet on 20th April 2010 by Voltas so called Engineer informing that it will be returned back within 3 days. Till today (17th June 2010) I must have made a minimum of 150 calls to the service center for getting it back. When ever I call someone will pick and provide different answers like it will be sent soon, engineer is on the way with remote etc etc. The engineer has not reached yet. I think he is coming by walk from Antartica to give the remote to me. The so called Manager in that office one Mr. Prashant will never picks up phone. Once when I checked the route to the Voltas Service center, the person who attended the phone did not provide stating that even if you come you will not get it then why should you come?? This is the worst service experiance in my life. So pathetic, Lethargic and irresponsible. My baby girl who is 3 months old has got fever since we could not adjust the AC temperature or set timer. I do not know whom to contact and what to do to escalate this to some senior officials in Voltas. Service center number is[protected]. Service report No. is 91908 and call number is 18748. The Call number from call center is 10AP1605806. If anyone knows please help.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
4381
Pending
136
Resolved
3040
View all 4381 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
please send manual for voltas split ac remote.to my email.
thanking you