[Resolved]  Voltas Vertis AC — Not attending of complaint by company

Address:Indore, Madhya Pradesh

I had launched a complaint for my Air Conditioner on the help line of company on 14th August, 2010 and have been consistantly following up with them for the same, but till date my complaint is lying unattended inspite of many assurances from the Company of attending the same within 24 working hours.
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Aug 13, 2020
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Voltas vertis A.C. — not attending to complaints

Our ac was serviced on 12.08.09, saying that gas has been re-filled and now it will do proper cooling.Since the very next day, it does not cool or show if it had been attended to.Thrice I have complained and nothing has happened. My complaint no. is -09AU261951 . It seems some fraudulent activities are going on in the name of authorised service center.Please help.
I had purchased 1 tonA.C from M/s Kohinoor, link road, Andheri (West) in the monthe of May'2010. Within a month compressor started giving problem. We ahd made a complain with Kohinoor & been directed to send complain to service Center.Even after contineous chasing it was got replaced after 3 weeks.

In the manual it is mentioned that in first year 3 free services will be provided but till date nobody turned up & while calling up the call center / Shreenath Electronics either they will not pick up a call or disconnect it.

I would like to mention here that writting here is useless as nobody looks at this complain & even management do not bother for it.

I hereby want to mention that at least I will not go for any "TATA PRODUCTS"

Rameshkumar Jain
Last 2 nd April I loged the complient throuth vijay sales of ghodbandar road, till today not attended and responded by the company-

S.K.Malve, A-1/502, Deffodil, Runwal Garden City, Opposite colour caim, Balkum, West, thane - Mobile No. [protected]
I am M.Pradeep kumar from (40-mill road, shanmugapuram, Palani-624601), Tamilnadu. At 2009 october I purchased a voltas 1.5 ton split AC from Vasanth & Co (palani branch). After that i call upon for the 1st service at july 2010. They come and done it . 2nd time i call them for service at march 2011. They are not ready to attend the service. they told that all service pupils are busy at installation.i call them nearly 4 times . no response. So voltas motto is SALES BEST, SERVICE WORST Reards, M.Pradeep kumar[protected]
Dear sir,
our 1.5 ton voltas vertis plus split ac was not cooling
i was complined on 02-06-11 to VOLTAS AUTHORISED
SERVICE FRANCISE, CLASSIC REFRIGERATION,
PUTHUR, TRICHY -17 PH:2792727.But till now not
responding i have been consistantly following up with them for the same, but till date my complaint is lying unattended inspite of many assurances from the Company of attending the same within 24 working hours.

SIR VERY VERY URGENT, BECAUSE DATA BASED COMPUTER ROOM

EMAIL ID [protected]@mail.margadarsi.com
mobile no [protected]


A MUTHUKUMAR

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