| Address: South Delhi, Delhi |
Sir, I had purchased one Voltas Split AC(1.5 ton) & two Voltas window Ac(1.5 ton) from M/S Raj Electronics, Shop no-G-4-5, Sec-12, Dwarka on 24.04.2011.Same were installed on 25.04.2011, however grill of one window ac was broken. Complaint for the same was lodged with no-11AP2507977 but till date it has not been replaced. Again afterb two days split ac is not functioning/cooling. Though complaints have been lodged under s.no 11MY0301480 & repeated by no 11MY0404649, however no response has come yet. Complaint has also been lodged on the Voltas site, but no response from there also. I feel cheated by spending nearly Rs 70,000/- in purchasing above three ACs. Voltas can not be trusted any more.
Just feel the pain that items purchased of Voltas made are Sub-standard & no one from their end is doing anything to correct it.
S.K.Sinha,
email: [protected]@gmail.com,
Flat no- A-505, Sahara Apptt,
Sec-6, Plot-11,
Dwarka, Delhi-110075
Aug 13, 2020
Complaint marked as Resolved
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
Have a nice day.
Regards,
Voltas Online Team