[Resolved] Voltas Vertis AC — Fan Motor not working | |||
We logged a complaint on May 4 for Voltas AC. THe fault was fan motor not working. Ac wa sunder warranty. On lodging teh complaint the customer care told teher will be a person at our house within 48 hours. The person came on 3rd day and left after checking the AC , stating that he will come back witrh the new motor. No body turned up for 2 days na dtehn we called again an dthen that very day attendant came and checked. He said teher is no fault, too our signatures on customer copy an dleft. Depsiet telling him to open teh fan motor & check, he did not do it stating there is no fault and AC is wkng fine. The moment he left-AC started making loud noises and we calel dhim immediately, to which he said he willc ome iwth teh motor. IT is 5 days now an dnone has turned up. On calling them again & againa-they keep promising time,but no one turns. I was recommended to choose Voltas AC becauise of its good after sales service-But here on i iwll not recommend Voltas to any of my near & dera ones. Voltas is a horrible experience! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I am facing similar problem. No one turn even after 3 days of logging complaint for me. I feel, its very very poor after sales service.
Reply
Yes bro...whatever u have experienced I have also experienced the same. I live at Jalgaon, Maharashtra..Voltas is not a right choice and I will also not recommend it to any one who is near and dear to me. Only because of its worst after sales service..
Actually my problem was also the same. The fan motor of the Outdoor Unit was not working and it was heating the room. So I lodged a complaint in the Voltas customer care and he kept us promising that one of their attendant would come and see whats the problem. But none of them came to us till a week or more than it. Then we again complained, then also they kept us promising but again the same held.. Then we have call the general electrician, then we got the A/C repaired. Voltas uses A VERY 3RD GRADE RAW MATERIALS for making their products..
so my recommendation: - DO NOT BUY A VOLTAS A/C !!!
Actually my problem was also the same. The fan motor of the Outdoor Unit was not working and it was heating the room. So I lodged a complaint in the Voltas customer care and he kept us promising that one of their attendant would come and see whats the problem. But none of them came to us till a week or more than it. Then we again complained, then also they kept us promising but again the same held.. Then we have call the general electrician, then we got the A/C repaired. Voltas uses A VERY 3RD GRADE RAW MATERIALS for making their products..
so my recommendation: - DO NOT BUY A VOLTAS A/C !!!
hello, i am ankesh pandya and i very diagree because of AC does not working properly.the AC is worked poperly about 15 or 17 day of purchased.so i requst you to plz come and solve the problem within in 1 week
thank you
thank you
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