[Resolved]  Western Digital — Western Digital India's pathetic service

Western Digital External Hard Drives — Lousy Equipment

Western Digital products are junk. Bought a 3.5" MyBook 500GB External Drive on 07/24/07 (17 mths ago) and the drive has already stopped working. I'm not even a serious user. I only used this drive occasionally to store photos and videos, etc. Getting a clicking noise similar to another user that has posted a complaint here, which means the drive is kaput. What's the point in storing your memories on a hard drive that won't last any amount of time. I will never buy Western Digital products again. I have never experienced an electronic device to stop working in such a short time. Especially for something that just sits there and doesn't experience any movement, jarring, etc. Pieces of junk!!!

in sata 320 gb hard disk games are not installing...
it gives a lot of problem like it hangs very much

Completely Agree on the comment that Western Digital India has a pathetic customer service, no fulfillment of their committments.

U need to call them everyday as we are only for them, They shall speak all good customer service language and finally will end up giving excuse and apologise.

No request or complaint number provided. And most importantly, calls gets connected only after 7/8 attempts.

Whoso ever reading this comment, pls dont go for any product from Western Digital...

same way western digita hdd has poor service, low relaibility & very poor quality. i have also suffer the warranty issue from last 2 months .but now till the date they not delivered me .
my rma is 81853662 dt 9/4/10.
so i suggest all go to better company like seagate but neve the western digital.
Thanking You
Dabur Singh
Bilaspur(C.G.)

I have sending the hard disk in western digital company through champions computer.
you have dont send the hard dish then i have complain consumer forum.

TO,
THE WESTERN DIGITAL
DELHI
I have sending the Hard disk in August 2009 in your shop.My Hard disk Serial number is
WCAP9A06331.
you have not sending the hard disk then I have complain the consumer forum.

Western Digital — Poor/Pathetic Service

I have a Western Digital 1TB Caviar Green serial no: WCAV5A128047 which has stopped functioning from the past 2 months. I registered a complaint since December 2010 and asked for an approval for Data Backup. On around the 2nd week of January I had asked them to pick up my Hard Disk. Till date no one has come to pick it up. All I get is false promises from their pick up team telling me that they will come tomorrow or some other day but in the end they don't show up. I am very disgusted and disappointed with their pathetic service. Their so called customer care number is useless because it takes more than 1 hour for someone to pick up the call (Guess because lots of people are unsatisfied with their product) . I regret my decision in buying this product. I should have stuck to Seagate like everyone told me but I guess having customer loyalties can have its disadvantages. My RMA number is 82442388

Still dealing with exactly the same scenario, been 3 weeks since they told me that the drive's been lost in transit and still asking me for 1 more week to deliver the issue. Their toll free remains busy, they don't respond on emails.

http://nitinsharma.info/vendor-issues/issues-while-dealing-with-western-digital-...⇄

Hi,
I bought a Western Digital My passport essential external Hard drive 3-4 months back.
Just after 1 month o[censored]sage, the drive went bad and sent it back to Western Digital's NCR office.
They said it is going to take 4 business days.
Even after 2 months of wait, repeated calls/emails, i am yet to get my Hard disk back.
Every week i call and there is some new excuse or the other.
Shipment didn't arrive, out of stock, public holidays etc.
You name it and they have the excuse.
The customer care fellows are so shameless, the put you on hold for checking the status and never come back on call.Poor customer has to call again!
I wish we had better system in India to fight against such companies.
I will suggest you to stay away from Western Digital and go for other companies.
Investing in WD products is wastage of time, money, efforts !

i m
arjunsingh..rajprohit..
from hyderabad...
my laptop harddrive got bad ..and i want it to replace underwarranty
.It is under warranty...i dispatch the harddrive to said address..in banglore.But after 8 months also ...there is no repley...from them..
everytime i call them they excuse me same reason and forward the complaint.

m y phopne number is [protected]...
pls help...me ..
i want to drag them to consumer court...


what was the procedure... can any one tell..meee