Claimed

Western Digital Complaints & Reviews

2.1
Last updated May 9, 2023
Complaints 243
Resolved
94
Unresolved
149
Quick Links
Statistics
Share
Contacts

File a complaint to Western Digital

Having problems with Western Digital?

File a complaint and get it resolved by Western Digital customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Western Digital
Customer Service Contacts

Western Digital Phone Numbers

Toll free
1800-200 5789
38
29

Western Digital Website

Western Digital Head Office Address

3355 Michelson Drive, Suite 100, Irvine
California
United States
92612

Western Digital reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
arsh854
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

secondary hdd shows in boot menu bt not in my computer

Address:Chandigarh, Haryana

I bought a new pc. All components are new, but i am using a old wd hard disk which i have taken from my old pc as secondary hard drive. This wd hdd was working fine with my old pc. The boot menu and disk management shows that the secondary HDD is there, but it does not show up in My Computer....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
satveer54
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wd my book doesnt power down

Address:New Delhi, Delhi

Hi! I have wd my book 2tb and it works fine. But there is a bit of problem that is making me to doubt that it has some problem. Earlier when after using when i shutdown my pc, wd my book also shutdown. but now when i shutdown my pc wd my book does not power down. i have connected a usb hub a few days back through which i ma connecting it and my other devices. So is it normal or its some problem which is going to be bigger later......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jiya662
Report
Copy

slave hdd not showing up

I am having problem with my hard drive. I have one internal 500 gb seagate hdd which was already installed on my PC and is running ok. I just bought a new wd 500 gb wd hdd which i connected to my pc as slave, but its neither showing up in BIOS nor in disk management. Althogh i can hear a spinning sound from it when i turn on my Pc. i am running windows 7 on my pc. Any suggestions?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sahilarora862
from Ludhiana, Punjab
Report
Copy

no bootable device

Address:Jammu, Jammu and Kashmir

Hello! I have PC with amd sempron processor and western digital 500gb hdd. After using the pc i switched off it directly from power supply. When i started it again, it started giving message that no bootable device found. Insert boot disk and press enter. What should i do now??...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jaggy48
from Jalandhar, Punjab
Report
Copy

hdd not found in bios and my computer

I have pc with amd sempron processor and WD 500gb caviar green hdd with win 7. On my laptop i am using WD Scorpio Blue 320 GB hdd wth win XP. I tried to connect my laptop hdd with PC as slave to copy some data. But its not acessible in PC. I can not see it in my computer nor in bios. Any ideas...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
jack4594
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

where to send my wd hdd for replacement

Address:Pathankot, Punjab

Hello! I had purchased a western digital 1tb hdd from a vendor in delhi 6 months ago, but now i have moved to pathankot. Now my problem is that my hdd is not working with my pc or any other pc. i tried changing cables and all other possible things. Now i want to send it to western digital for replacement. What is the procedure for replacement and where to send the hdd. Currently i am in pathankot (Punjab)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vivek74
from Phagwara, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my new hdd not detected

I have connected my newly bought 500gb western digital hdd in paralleI with another old western digital 500gb hdd. But the second (newone) hard disk is not detected in bios. Pc somehow manages to boot but when i see in computer management there also its not detected. when i remove my old hard disk and only connect my new hard disk then also it's not detected. Is there problem with my new hard disk itself? Or i need to update my new hard...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sachinahuja
from Nurmahal, Punjab
Report
Copy

hard disk not detected

Address:Jammu, Jammu and Kashmir

I have installed windows vista in my acer aspire laptop, few days later, i format the hard disk and tried to install Windows xp, But then my laptop is showing that hard disk is not detected. I tried that hard disk in my desktop PC, there it is working fine. I dont know what is the problom..pls help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
G
gurpreet66
from Bengaluru, Karnataka
Report
Copy

hard disk not recognised

Address:Pathankot, Punjab

I formated my external hdd accidently but I recovered data with recovery software.Now the problem is that I can't see drive in my computer .I tried to connect it to my LCD (there was working too, but now even TV can not recognize it).. Problem must be in Computer managment. there is a disk, there was written "unallocated". can I acess my hard disk agian without formating!?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
baldev156
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty issue

Dear sir Required HDD Replacement I was taken Western Digital Hard Disk 500 gb Serial number is -- WCA5C656661 and other 1 TB Western Digital Hard Disk WcAV5A798464 Still from u side there is no any response so please make it fast all my work is pending My email id : [protected]@yahoo.com : My name is HABIB ULLAH : My mobil number is [protected] Thanks & Regards HABIB ULLAH...
Helpful
1 other people found this review helpful
1 found this helpful
8 Comments
Report
Copy
M
micky.m
from Hariana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The file or directory is corrupted or unreadable

Address:Ratnagiri, Maharashtra

I have Western digital Portable HDD of 500GB, and i have made 3 partition in it. Drive Name are G:, H: & I:. The Problem is when i click on G: & H: Drive it shows "G:\ is not accessible The file or directory is corrupted or unreadable" and i have my very useful Data so i cant format it. Any sugesstions how to solve this problem??...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
jack7959
from Garhshankar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hard drive not detected

Address:New Delhi, Delhi

I have Western Digital 500GB HDD. When i connect my HDD to the computer it does not detect. I also tried going to Disk Management but do not get the option of "Change Drive Letter and Paths...". It only shows properties and help... Please give me a solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
C
chintu s
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RAID issues on Western Digital Hard disk

Address:Jaipur, Rajasthan

Is it true that Western Digital caviar Green hard disk are not recommended for RAID configuration I have 640GB 16mb cache western digital hard disk with green color sticker on it. i wanted to buy one more hard disk for RAID but my dealer said there are some complaints to use raid in WD green HDD is that true???? :(...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ssaria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WD My Passport Essential se 1tb problems

Address:Imphal East, Manipur

I have a WD My passport Essential se 1tb problem...I plug it in it shows that all my files are there but when I double click on it it shows Folder empty...I can do a search in the start menu for my files but it takes forever to find them...Im using a Sony Vaio laptop and it has windows 7...I have Avast! anti-virus and have scanned both the computer and external harddrive, both coming up clean...Im currently deployed in Afghanistan with the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ssaria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WD My Passport External HD Failure

Address:Imphal East, Manipur

I have a WD My Passport 0740 500GB external HD that stopped working just 2-3 months after I started using it. And it filled to the brim, too. I tried taking it to the local IT store to recover the data, but no luck. ( PS, they opened the casing, so warranty is void).The light on the HD turns on. The Hard Drive is recognized. But it does not show up on Windows Explorer (windows 7 Ultimate). I've read a number of forum posts regarding the issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thakurv459
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WD My Passport External HD stuck at Formatting

My WD My Passport 1TB stopped working all of a sudden. I just got it 3 months ago. The computer recognizes the hard drive and when I went to Disk Management the file system says RAW. The light just keeps on blinking. I've been looking for solutions online and I got answers that said that I should try making a new partition. I deleted the old and made a new one and now I'm formatting it and it seems to be stuck. I think there should be progress...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chapke
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WD External Hard Drive not working

I have a 2Tb WD My Book external hard drive that stopped working after a file transfer to an internal HD was suddenly stopped. No PC was able to recognise it after the problem, so I took the hard drive out of the case and tried to install it on my machine, but despite appearing on the BIOS, it does not show the size and the machine does not start anymore....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
avinu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

capacity issue

I have Western Digital Caviar Black 2 TB SATA III WD2002FAEX . I noticed today whatever files I put on it the capacity still the same "the free space is always 1.02TB. I put 5 gigabytes to see and it still "the free space is 1.02TB. I connect it via asmedia sata on my motherboard ASUS P8Z77 . What is wrong with it?...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
infantry lover
from Mumbai, Maharashtra
Report
Copy

Western Digital HDD not showing up on Disk Management

Address:New Delhi, Delhi

I have a Western Digital USB Hard Drive and for some reason when I plug it in it doesn't show up on the Windows Disk Management, it just makes a wired noise and then stops making that noise. I don't think the disk is spinning, I've taken some pictures and recorded a video so you guys can see it. If you have any idea of what could be the problem please let me know....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sonika.choudhary
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Western digital external hard drive problem

Address:Pathankot, Punjab

My western digital Hard Drive was fine in windows XP, I installed it in new computer with windows 7, now USB plug-in shows "USB Device Not Recognized?" The driver is up to date as per driver upgrade site?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy