Western Digital Complaints &amp; Reviews

Address: Kolkata, West Bengal, 700150

Website: www.wdc.com

I purchased a hard disk in the year 2010 of western digital.the model is WD Caviar Black 1TB.Only after using it for 1 year or so, it failed completely and i lost many data as well since it completely failed suddenly without even giving the time for backup.i did an RMA and WD has replaced me with a same model hard disk but i didn't know that was a brand new replacement or a refurbished hard disk.but it ran well for around around 2 and a half...

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Address: 396125

Respected sir/madam
this is to inform you that i am a seafarer and i have bought a harddrive of 2 tb from best buy but from the last 2 months it is not working and my warranty period will get over this month.and i am at sea so please can you help to replace the drive or recover my files from it because may be it will take some time to come usa atleast 2 months from now as i am on ship.please do the needful as i am a seafarer i am helpless...

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Address: 560100

Website: websupport.wdc.com

In mid of year 2016, i purchased 2 tb hard disk (SN # WX61A15RHH5L) and after few months o[censored]se it stop to work in any camput. then i make a request to Western Digital to replace it and they generate RMS (RMA #[protected] and fixed 18th of Jan'17 to pick my disk but on that day, i waited till 8 pm and did not get any call from them. again fixed for 21st Jan but didnt get any call and when calling them not getting any positive response.
br...

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Website: www.support.wdc.com

I have purchased this hard drive from california u. S. Thinking that as usual to prior there will be same warranty policy for all hard disk as in india where we use to get warranty from 3-5 yeas atleast. My hard drive is not detected in my pc and giving continous beep sound. On contacting customer care they are saying that purchasing this product from u. S. U will get 1 year warranty. I m very much disappointed that my money wasted, my data...

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Address: 500082

Hey.. my Hard disk is not working. showing my files but not transferring to another hard disk or device..please give a proper and soon response.. i have lost my bill but it is under warranty. The hard disk is buying recent time and it is not work properly. And in the hard disk important data loaded and the hard disk is showing files but not opening and not copy to the other hard disk or system....

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Address: 92612

Website: www.wdc.com

Sir/Ma'am,

I buy a External Hard Disk of Western Digital (also known as WD) from snapdeal on 10 January 2015.

But the hard disk start giving trouble from Approx October 2015. The hard disk many times not get ACCESSIBLE. On this i contacted customer care about this problem they said sir kindly recover your data after that we will replace your hard disk but my data is huge approx 800GB so i am unable to recover...

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Address: Mumbai City, Maharashtra

I bought my wd passport ultra hard disk one month back...
Data was successfully transferred to it...
Approximately data was of 600GB... It accessed well until one day when it suddenly stopped reading on my PC.
After trying it on different PCs, I realised that it is not working.
It worked properly for 5 days, then it stopped reading on any of the PCs.
It is under warranty period to get it replaced....

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Address: Thane, Maharashtra, 401203

Dear sir,

I have bought a faulty cavier blue wd hdd...

[protected]@gmail.com

8/4/2016

I need a replacement of the hdd as soon as possible..

I tried to install the hhd but it was not working, tried in other pc as well...but its not detecting in bios......

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Address: Mumbai City, Maharashtra, 400030

Website: websupport.wdc.com/warranty/RMA_Status.aspx?r=IbHlUKOcTGatVdmUq5lPnkmkEtSmOJ76+HKRZULMR/42iU2Jicvgig

Hi i have purchased western digital wireless hard disk 2 weeks back. It was not powering on.
So i send it to western digital for rma. After 10 days i got call from their excecutive, that hard disk is water damage and will not cover under warranty.
I never taken hard disk out of my house so how it got water damage.
Wd executive giving faulse resons for not giving replacement
My rma no is 86647156
Please look...

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Address: Khordha, Odisha, 751007

Website: www.wd.com

When i m inserting it is nt reading in any laptop .
MY PASSPORT ULTRA
S/N - WX51A24U7221
R/N - D88
DCM- DDAGFAA
P/N - WDBZFP0010BBK-05
MODEL- WDBZFP0010BBK-BESN
it has 2 year warranty left pls l...

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Address: New Delhi, Delhi, 110059

Website: WD

Sub - western digital case[protected].

Wd is not giving warranty of above case as they are saying that without bill they wont be able to provide warranty of product without bill.

I lost the bill but my product is under warranty. I have sent them images of wd hard disk with manufacturing date as well of dec 2014. The warranty period is for 3 years.

My product is under...

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Address: 160023

My name is hitesh i had purchased western digital hard disk from your panchkula dealer. Still the hard disk is in guarantee hard disk doesnot works properly when we contacted the person from whom we purchased the hard disk he said you have to enroll the complaint to the customer care. When we called your customer care they said you replaced your hard drive from the dealer you have purchased. This is the way we are harassing from your company....

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2 Comments

Address: 520001

Website: WD(western digital)

Hello sir, my uncle bought this hard disk from dubai it was working very nice with usb 3.0 i live in india, i used to connect to connect my laptop amd LED tv too, after one year it stopped working in laptop, but it is working correctly with LED tv, when i connected to my laptop the light is blinking and it is detected in my laptop ie:my passport 0748 but i am not getting any files actually it is not in my computer aplication so pleace identify...

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Address: New Delhi, Delhi, 110093

Website: www.wdc.com

Dear sir,
Few months back my hard disk got corrupted
and I accepted the return policy as my hard disk was within warranty
they informed me that some guys will pick the hard disk
but till now no one came but 2-3 times people called and used to ask if anyone came or not, I told them but still no action was taken
please look into the matter and call me as soon as possible

Dennis Mathew br...

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Address: 12301

Website: Western digital. Com

Western Digital has some of the most inexperienced customer service staff. Replacement warranty is to replace your defective product with another defective product from their warehouse. In my particular case, my western Digital passport (External Hard Drive). After it malfunctioning, I found my warranty still active receiving {RMA} for replacement, it malfunctioned shortly after. After returning for another replacement I found myself repeating...

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Website: www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8

I bought a WD element 1tb portable hard disk 4 months back. now suddenly it not detecting on any of my mac devices. but detected on windows. how to fix it with out any data loss....

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Address: Allahabad, Uttar Pradesh, 211002

My 1 tb hdd creating problem while format it. Some times it reaches copying files stage but can't go ahead from 44 - 45% and sometimes it can't start booting by any media. But other hdd format easily.
Please solve the problem as soon as possible.

Detail : -
WD SATA HDD 1 TB
s/n : - WCC3F6DNHET6
mdl : - WD10EZEX-75M2NA0...

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Address: Angul, Odisha, 759122

Website: www.wdc.com

I have already complained regarding replacement of wd external hard disk (ultra my passport) rma no[protected] on dated 28 dec 2015 and wd costumer care provide me pickup date on date 29 dec 2015 from 1500 hrs to 2000 hrs. The pickup boy of courier till date not pick-up the above item. So please look the above matter....

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