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Western Digital Complaints & Reviews

www.wdc.com
2.1
Updated: May 9, 2023
Complaints 243
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94
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149
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M
manasmithun
from Ranchi, Jharkhand
Dec 10, 2015
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External hard disk crashed within the warranty period

Address: New Delhi, Delhi, 835215
Website: www.wdc.com

I got a external hard disk from snapdeal which western digital, during january 2013 and now during September 2015 it has crashed and i lost my valuable data and i aapruached to the company but they are not reponding properly, since ut has complete 3 years wirrenty so they sold sholud accept wirrenty clam and also recover my important and valuable data....
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C
chintu s
from Mumbai, Maharashtra
Jul 22, 2015
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WD External Hard Drive not working

Hello, I have a 2Tb WD My Book external hard drive that stopped working after a file transfer to an internal HD was suddenly stopped. No PC was able to recognise it after the problem, so I took the hard drive out of the case and tried to install it on my machine, but despite appearing on the BIOS, it does not show the size and the machine does not start anymore. Would anyone please be able to help? Thank you!...
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N
Nitin Sodera
Jul 14, 2015
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replacement not been done even in warranty period

Address: New Delhi, Delhi

as i have wd hard dusk of 1 tb which i purchased a month or 2 ago has not been working and i tried to contact the customer care but there want any reply... also the contacted me 6 days ago and assured me replacement and told me to get my hard disk ready for home pickup... it has been 6 days and no one has been here to get the hard disk and now they are not even responding to the emails and calls at cuatomer care TIME IS MONEY and i feel...
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C
chapke
from Delhi, Delhi
Jul 8, 2015
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hard disk

Hard disc not working
Hard disc serial no. Wx41c42r5282, model no. Wdbacx0010bbk - besn 1tb (My passport essential se) not working whose expiry date of warranty is 7 / 6 / 2015. Status showing in limited warranty. Please tell me that it can be repaired or replaced....
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C
chintu s
from Mumbai, Maharashtra
Jul 7, 2015
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Not Work Properly

Required HDD Replacement Sir The Hard Disk Drive in my computer is not working properly and it is a Western Digital Hard Disk Drive. Which was within Warranty, and which was bought on july, 2008. When I start my system its only given the message hard drive error and hard drive not working. When I contact Western Digital The Contact Toll Free number was Always said Busy.I hpoe my problem can be solve the frequently..send the answer by mail...
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J
JAI CHOPRA
from Delhi, Delhi
Jul 4, 2015
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Replacement of external hard drive

Address: New Delhi, Delhi

yesterday my passport ultra 2TB external hard drive stopped working. it was hardly 11 days since i receive it from amazon. yesterday when i attached it to my macbook pro it only showed the white light in the hard drive but read hee nahi ho rah thi laptop main. i want it replaced asap. i talked to both amazon and wd regarding this problem for 30 mins and finally amazon said WD should provide you with DOA letter then only they will be able...
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K
kaur B
Jun 8, 2015
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address for hdd replacement

Address: Mumbai City, Maharashtra

Hi..My name is sharanjeet kaur and i am facing problems with my external hdd. I checked it with DLG and its showing bad sectors. Now this hdd i had bought from a vendor in my hometown and now i am living in another city. I want to get it replaced as its in warranty but i can not go to the same vendor to get it replaced. Can anybody tell me where can i send this hdd directly for replacement. My current city is Mumbai...
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G
gurpreet93651
May 26, 2015
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warranty of hdd bought fro online shopping site

Address: Jalandhar, Punjab

I want to buy external hdd and i found out that its cheaper in online shopping sites than in market. So i want to buy it online. But i am not sure about how will i get the warranty of hdd in case some problem occurs in it while it sin in guarantee. Can anybody tell me how its done?...
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S
sharon awasthi
from Maler Kotla, Punjab
May 19, 2015
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hdd for relacement

Address: Gurdaspur, Punjab

Hi eveyone!! I had bought a external hard disk from western digital from online shopping as i was getting it cheap from market. Now my hdd has got bad sectors and its still under guarantee. I contacted online shopping site customer care and they say that i have to send it myself to western digital for replacement. Please tell me how to do that?...
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C
chiragjn
May 9, 2015
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WD 2TB Hard Disk sent for Warranty Replacement but still not received

Address: Ahmedabad, Gujarat

Western Digital has confirmed the Receipt of my Defective 2 TB Portable External Hard Disk for RMA #85956439 under Warranty Replacement. Since one month they are telling me everyday that I will receive the replacement product the next week as they are out of stock, but I'm still waiting for the shipment. I need the drive urgently as I have some very important data I need to backup. Please give me the drive within a couple of days or at least...
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R
rahul vishwas
from Ludhiana, Punjab
May 4, 2015
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Hdd not recognized on win xp

Hi..I have western digital external hdd of 500 gb which i am using it on my laptopt with windows 7 and its working fine. but when i connect it to my pc with windows xp, it does not get recognized. Although i can see it in disk management and hdd spins also, but its not shown in my computer explorer. How can i get it recognized there. i have important data to copy from my pc to hdd....
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M
mazhar lucknowi
from Jahanabad, Bihar
Apr 25, 2015
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replacement of hdd

Address: Lucknow, Uttar Pradesh

2 tb Hard Disk Drive in s/n- wmc4m0758021 my computer is not working properly and it is a Western Digital Hard Disk Drive. Which was within Warranty warranty date is 14/9/2015 and please replace my hdd. my address is 370/11 ka near maqbara hata noor beg saadatganj lucknow-3 my contact is [protected]...
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S
sumit45
from Bathinda, Punjab
Mar 17, 2015
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where to find drivers

Address: East Singhbhum, Jharkhand

Hi. i have 500 gb external western digital hdd which is running fine. I want to know where to find the drivers in case pc stops recognizing it. And tips for healthy maintenance of hdd. And one more thing that, how can i check my hdd for bad sectors....
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S
s.abhijt
from Chandigarh, Chandigarh
Mar 12, 2015
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secondary hdd not showing up in my computer explorer

Hi..I recently bought a new wd hdd 500 gb and connected it as a secondary hdd with my old 160gb hdd.When my computer boots up it clearly shows up that 160gb hdd as primary and 500gb hdd as secondary hdd. however i can not see it in my computer. I can see it in device manager also. Why it is not showing up in my computer explorer?...
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A
akash329
from Bathinda, Punjab
Mar 11, 2015
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format req to be changed?

Address: Gurdaspur, Punjab

I want to install win xp on my pc. Now i am using win 7 on my pc with 4 partitions. I want to format only c drive for winxp installation and keep other drives unchanged. Will these drives be accessible after installing win xp or i have to change their format type?...
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B
billa86
from Kashirampur, Uttarakhand
Jan 23, 2015
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HDD Crap

Address: New Delhi, Delhi

I have wd passport which is making repeated clicking sounds and I think its going to create some problem in near future. Is it dying or what?? And before any thing happens I want to take backup of drive on to wd personal cloud drive. Kindly tell me how can I do that and what to do with my passport?? I wan WD blue and also not available in my city????...
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S
sahil_saluja
from Amritsar, Punjab
Jan 5, 2015
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drive letter assignment

Address: Hoshiarpur, Punjab

I am having pc with windows 7 and using two western digital hard drives (primary & secondary) and 1 cd rom. Windows has asiigned drive letters to each partition and cd rom. I want to change these drive letters. How can i change this drive letter assignment?? thanks in advance...
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V
vishal88
from Kapurthala, Punjab
Dec 4, 2014
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hdd making clicking sound and not recognized

Address: Mumbai City, Maharashtra

I have wd passport which accidentally fell from me. After that, i connected it to my laptop, it started giving a clicking sound, and i could hear the spinning sound also, but windows could not recognize the hard disk. Is my hard drive gone now??...
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B
bal_dev
Dec 2, 2014
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​replacement query

hello, i am balveer.actualily I sent a hard disk to western digital for replacement but they are not ready to send back my hard disk to me.They always telling me we'll send you your hard disk since one & half months.. Kindly do need full for me. thanks....
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V
vivek4844
from Amritsar, Punjab
Dec 1, 2014
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partition missing

Address: Panchkula, Haryana

Hi.. I recently formatted my PC with wd hdd and win 7 and installed win 8 on it. I installed win 8 on primary partition that was 80 gb. The hdd had one more partition which after installing win 8 disappeared. I have imp data on that partition. how to get back that partition....
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