Woodland Sandals — Poor Service

Arpeet De

Address:

Mumbai Suburban, Maharashtra

I Mr. Arpeet Dey went to give my Woodland Sandal for repairing on 6th July 2012. The sale representative checked the condition of my sandal which is of green colour and made a receipt for the same and informed me that the sandal will be repaired and will become as good as new and I will be charged 250 Rs. and the sandal will be ready by 4-5 working days. On 11th July 2012 I called up the store and enquired about my sandal, they replied that its still not ready and it will be ready by tomorow. Then everyday I kept on calling the store and everyday they kept saying the same thing that its not being ready. Then finally on 16th july 2012 I visited the store to check for the progress of my sandal and I got the shock of my life. The sale representative brought my repaired sandal but the base of the sandal changed to Light brown colour and the top remained the same to green colour. When I Complained about this the store manager said that these is the colour which they always use for repairing. I protested that I wasnt informed about it when i had given my sandal for repairing and how am I suppose to wear this dual colour sandal. The manager then calmed me and said that they will do the needfull and change the colour back to green and give me my sandal on 20th July 2012. But today is 21st July 2012 and I havnt received any call from the store.
Please save me from the ordeal and stress and get me back my sandal as it was before.
Waiting for your prompt action.
Thanking You.
Arpeet Dey
+91 [protected]
arpeet.[protected]@gmail.com

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Comments

Complainant9051056

from Bhavnagar, Gujarat

WOODLAND — Poor Service

have purchased a sandal on 4.1.2008 from Patna (Dakbunglow), Franchisee: Aero Club(Woodland), Shop No.2, Kashi Palace, New Dakbanglow Road, Patna having article no.( GS4048 manufactured by Aero Club, Dehradoon and marketed by Aero Club, Delhi-5 mfg in May 08), the MRP is Rs.1595/- as mentioned on the box but the franchisee charged me Rs.1995/-. The discount amount is Rs.600/- and the amount paid by me is Rs.1395/-.This discount should be on Rs.1595/-.
The moment I saw this gaffe, I talked to the seller on phone no.[protected] but they said that the price mentioned on the box is wrong which I find difficult to digest.
A mail sent to [protected]@woodlandworldwide.com on 4.1.2009 remains unanswered. This tells a sorry tale about Woodland customer care
R.C.Narayan
[protected]

KC Suresh

from Angamali, Kerala

Woodland Sandals — One shoe each torn off

I have purchased two pairs of Sandal 4016 -K and green color shoes. The sole and outer cover is still good. But the side of the shoe stiching with sole alone torn off. This is a typical manufacturing problem. You have to compensate me for the damges caused to me.

anish shah

from Roha, Gujarat

woodland sandal — service unavailable

Dear all there is very worst service from woodland shoes come. because i had purchased sandal of woodland company on the date of 01/06/2009 now the stich of the sandal is comes out i had done compalin on their email id but there is not any reply comes from them side.so now i want solution for the same.

Thanks & Regards
Anish shah.

debasis.kulti

from Ernakulam, Kerala

WOODLAND — Unsatisfactory service

I bought a shoe from Woodland worth Rs. 2020. After almost a month the buckle of the shoe broke. So when I went to the shop with my shoe on 04/09/2010, they promised me to fix the problem within 5 days and my repair slip no. 47. But after that it's been more than 2 months, each time I went they are saying it'll take a few more days and finally now saying that it's not possible for them to fix the problem. So I am left with the shoe which worth nothing. Whenever I am calling them they are saying the shoe is in their shop but on my arrival they are simply saying they are not aware of it who received my call and it'll take some more days. Simply they are lying to me all the time and not repairing my shoe. So please take care of this. The details of the shop is as follows:

Woodland
M/s. AERO CLUB
123, Ampa Manor, 107/2, Nelson Manikam Road.
Aminikarai, Chennai- 600029
phone:[protected]

Thanking you,
Debasis Mondal
mob: +91-[protected]
email: debasis.[protected]@gmail.com