| Address: Ahmedabad, Gujarat |
I have purchased woodland shoes cost 2100 rs, after using just 6 months, its soul opened while i ask it to woodland showroom, they replied we can't help you, & they don't even able to repair shoes.
i feel woodland misguiding the customers about quality, if they don't even have ability to repair they mustn't manufacture.
shoes were in warranty period, though they are refusing to replace, till date shoes my 2100 costs shoes are lying at woodland showroom at shivranjani cross road, ahmedabad.
Aug 13, 2020
Complaint marked as Resolved
Bill No.: 4672
Bill Date: 17/12/07
Product Code: GC 932 C
Color: Black
Price: Rs. 3, 195/-
The above mentioned shoe was purchased on 17th Dec 2007 and its sole came off within a month. It was given to the shop for replacement on 11th Feb 2008. They said they will try to get it replaced. Finally after a month, I was told that the shoe has been repaired and as per company policy it cannot be replaced.
I asked them to look into the matter as it was a product of very bad quality with the sole coming off in just one month of regular use. They said that they wll talk to the company officials and I'll recieve a call next day about it from the company. That call has not come even after 2 months.
I think your company is cheating customers by selling inferior quality product at highly inflated prices. I have not been able to use the shoe since 15th Jan. Its more than 5 months now and the company is not even bothered.
I sincerely request you to do anyne of the following:
1. Refund my money
2. Replace the shoe with the same model,
3. Give me the option of chosing any other model
If this issue is not resolved by 31st May 2008, I'll be forced to lodge an official compalint with the local consmer court ti get my refund and also claim for damages.