| Address: Visakhapatnam, Andhra Pradesh |
Dear Sir,
My Self “Kishore Kumar Maddipatla” working with “Dr. Reddys Laboratories Ltd” as “MANAGER –QA”.
I had a purchase woodland shoes having article code: G 4092, S-40 (khaki), from Aero club M/S: Wood land Stores, Dwarakanagar, Vizag on 23/01/2011.
I am the Woodland customer since 2005 on wards, using most of the articles (i.e valet, belt, jackets, shoes etc.) of wood land.
with that confidence i did a mistake that i didn't checked while purchasing of above said shoe pair. there is a damage in stitching.
right leg shoes doesn't have the stitches around the back side logo.
Recently i saw that and given for repair at same shop on 22/10/2011.
from that day on wards i called more than five times, but there is no proper information from the shop keeper and also he said that it is not possible to stitch as like original.
this damage was not happened during usage. initial it self stitches were not there.
because of this type small things people should not loose their confidence on the brand.
requesting you Pl. look into this matter and do need full.
Thanks in advance for your support.
I had use about 6 pairs of woodland series….but I had never face such problem…this time I caught…but not getting proper response. Can you help me in this matter?
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Thaks & Regards,
Kishore Maddipatla
Cell :+[protected]
Aug 13, 2020
Complaint marked as Resolved
WOODLAND — shoe Lies buckle complaint
I bought a new wood land shoes in Woodland showroom in vytilla before 8 month. But its buckle has came-off. Its used low quality metal. I went to show room and register a complaint. Sales man told to me after 1 week get product and should contact to me. Then after 2 month no response in their side and i went to shop, asked about complaints and they told to me its out of stock. Then i would raised to shop manager and he told to me its manufacturing stopped. No way to getting product. How i used that shoe without lies buckle.Please say advice to me " In this situation how i buy a product from Wood land showroom ".
Contact : [protected]@gmail.com