Woodland Complaints & Reviews

Hi,
I have purchase Woodland shoes on date[protected] Bill no. 8618) from Agro Club Woodland Store. Salli road, Opp - Patel Chonk -Pathanko.But this shoes damage with lather defect. I do complante on this store and my complaint no is 217/PTK.
Today I do telephonic discuss store manager, But he says that you can receive 60% amount of this shoes. But this is company miniature mistake. I have no need of this amount. Please send to me my old shoes. After this I will take my own step.

Dear Recipient,

I have been a regular user of Woodland shoes for last 7-8 years. But never had have such issues related to quality.

In August 2011, I bought a new pair of Woodland shoes with the following details:
MRP - 2595/-
Colour - Khaki
Manufacturing date - April 2011
Article No. - G23777N
Purchased from: Shop No 13 & 35, Upper GR FLR, Wing B Jewel Of Pimpri Complex, Opp. PCMC Bldg, Pimpri, Pune - 411018.

The shoes have been worn for a total ten times in moderate temperature conditions and for regular usage. But surprisingly the sole has started coming off in the front and the back side of both the shoe (Ref. the photos attached). Due to some official engagements I could not approach the dealer and mend it at personal expense which lasted for few more days, now again It has started loosing the adhesive.

It is a really disgusting case for the brand name and the hefty amount charged for the quality Woodland is providing to its customers.
I do not have a copy of the invoice with me as after purchase I did not feel it necessary to keep the bill safely for any future use and especially like the one here. In future if I ever happen to buy any woodland product, I would definitely make sure to retain the bill in case I again come across such problem.

But at least after such a lot of problem, harassment and dissatisfaction, I request you to kindly look into the matter and have it sorted at the earliest possible.

An early and favourable response is highly solicited.

Regards,

Sumeet Pattnaik

When I visited Chennai in the month of September 2011, I bought an Woodland sandal No.GS 4016 KHAKI 42 footwear from Woodland store (M/s AERO CLUB - Madley Road, T Nagar, Chennai 17) vide bill No.3664 dated 11th September 2011. The MRP was Rs.2,195/- and the price paid by me after discount was Rs.1,535/-. After wear for just only one-and-a-half month, the sole of both the sandals came off. I am a regular customer of Woodland Products and my belief till date was that the product manufactured by that multinational company is of high quality. But after using this particular product my belief was belied.

Now, my request is that either make arrangements to replace the defective sandal with a new one or refund the money at Thiruvananthapuram.

My Mobile Number is [protected]. Email ID [protected]@gmail.com.

Looking forward for your reply, thanking you.


Yours faithfully,

CECIL FERNANDO
TRINITY, TC 13/698 (3), VDAYAKADU VANCHUYOOR PO., THIRUVANANTHAPURAM

I have purchased a pair of shoes from woodland outlet M/s. ARROW CLUB , Shop no. 15.& 16 Gr. Floor, Plot No. 69, Sector 15 , C.B.D.Belapur, Navi Mumbai phone no.[protected] against Bill No.: 173 dated 1-Sept-2011 , Article No. 0160106 for Rs. 2395/- I am a regular user of Woodland shoes from the past 5 years. But the pair purchased against the Bill nos 173 has manufacturing defects which are now noticeable.The shoes are now opening up from the front. Shoes are not exposed to any rough & tear . On complaining to the said outlet, they did not agree for replacement but for repairing to pasting & stiching of the sole. But now they claim , that they will just paste the sole and the shop manager was very rude while attending the complaint to the extent that he asked me to leave the shoes & drive my car back home without wearing shoes. I have asked them for total new replacement of the shoes.

The company spending so much of money in daily advertisments instead of training their staff to attend customer complaints & customer satisfaction. All shoes are heavily priced almost 200% to 300% more as compared to other brands who offer a much better after sales service.

I am Inspector jaswant singh and i had purchased a woodland shoes pair on 21st sept from woodland shoes show room located at gandhi nagar jammu for Rs 2795.To my utter surprise its leather got torn off with in ten days of purchase.i had misplaced the bill somewhere believing the genuineness of the product as i have been using it since my childhood days.i returned the shooes to the showroom on 12 oct and he replied that it would be sent to new delhi for settlement of the complan. i request u to direct the concerned show room to issue me a new pair at the earliest so that my confidence in ur product remains as it was earlier.

Dear Sir, Madam,

I purchased one pair Woodland shoe (i.e. below detailed) from Aero Club - Woodland Store, Indira Nagar, Bangalore-560008. The cost was INR 2795.00. I have used it for around 10 times in a span of just 3-4 weeks (as I wear casual shoes on Friday and Weekends only). The Right-side shoe got two Cracks on its toe and approached the Aero Club outlet immediately regarding this issue. This is my 3rd Shoe and first time ever, I am getting this type of issue.

The Outlet people gave me the Repair Slip (No. #105; Dated: 20/Aug/2011) and now denying on Replacement saying misusing of shoes which is Not Acceptable at-all. It is around Two months to complete and I have given numerous phone calls asking on Status of my request but still they are saying “Our Manager will call you on Your Mobile and let you know what the possible things can be done.” Yesterday - 9/Oct/2011, I called to the Aero Club Outlet but same answer I got from the executive sitting in counter.

Shoe Details
Article No.: GC-0596108 Camel 43
Retail Invoice Number: 9720/2011123
Date Purchased: 12/Mar/2011

Aero Club Outlet DetailsAero Club Woodland Shoes
Unit 1, #365, 100 ft Road
HAL 2nd Stage, 6th Main
Indira Nagar, Bangalore-560008.
Phone: +[protected]

Please help me on this.

NOTE: The Email ID "[protected]@woodlandworldwide.com" given at WoodLand website | Customer Care section is NOT WORKING as the mail I sent got Bounced.

Hi

I purchased a shoe on 30th july 2011, I started to wear it a week ago. The leather in right show is very hard and it wounded my toe, also leather is less shiny as compared to left shoe. I called the store, they said nothing can be done. Can anything be done, like refund or exchange?

Here are all the details:

STORE ADDRESS:
AERO CLUB
GF-SR-14, GF-SR-15
ANSAL PLAZA
VAISHALI
GHAZIABAD
INDIA
TEL NO :[protected]

ARTICLE NO. : R16C 0561408 A65R 0 FOOTWEAR
PRICE: RS 2035

This mail will explain itself

Dear Mr Nagar,

With profound grief I am writing this mail to you after regularly visiting your Gaurav Tower Woodland store.

If possible kindly go through this trial mail & do suggest me the solution as it has been more than a year waiting for same.
Neither your customer care deptt. pick up the no to register the complaint or they revert back in written as you can see I have marked a copy to them but all this effort of mine is in vain.

In todays scenario where customer's vows are listen with utmost curosity Woodland is sleeping over kindly wake up.


Thx & Rgds

Prabhat Suharu

[protected]
From: prabhat suharu <[protected]@yahoo.co.in>
To: [protected]@yahoo.co.in; [protected]@woodlandworldwide.com
Cc: [protected]@hotmail.com
Sent: Wednesday, 9 March 2011 1:07 PM
Subject: Re: Unsatisfied with services.

Can I expect some reply ???

Prabhat Suharu
[protected]

From: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
To: [protected]@woodlandworldwide.com
Cc: [protected]@hotmail.com; [protected]@yahoo.co.in
Sent: Tue, 8 March, 2011 3:16:02 PM
Subject: Unsatisfied with services.


Dear All,

This is to inform you all that I am a regular buyer of woodland products since its launch.

I baought one jacket (jc) from chandigarh store sector 17.

The cost of that jacket is approx 3' plus. That jacket has some fabric issue all the suede stuff is coming out. No wash or dry cleaning has been done from my end.

I gave this jacket for replacement at woodland store Gaurav Tower Jaipur. Mr Jatin store Incharge has been kind enough to guide me.

As per him the jacket was sent for quality check @ Gurgaon but they dispatched same back to ur woodland store (GT).

This whole episode took around two months.

Than I tried calling customer care number given by Jatin since yesterday I made so many calls @ number given to me but no body is taking the call.

I tried doing same in front of Jatin aslo but no support has been rendered to me so far.

This speaks of commitment level @ Woodland for their customers.

Well I would request you to take same on priority.

Rgds
Prabhat Suharu
[protected]
Sent from BlackBerry® on Airtel

i am buy woodland shoe from here in rajkot but they give me wrong size now i want to change but shopkeer don't change it back me i mail to woodland custmercare they said me put shoe in shop it will be repair but my shoe back as it as.......
please reply me what i do...?
i want clam in consumer court but how to do don't know nathing.

I purchased a pair of Woodland shoes, model no- GC 0572108 BRO 41 vide bill no- 9910 dated 13.02.2011 from M/s Earthline Apparels Pvt LTD, Woodland Stores, Sector -30A, Shop No G-21 , Inorbit Mall, Vashi, Navi Mumbai. Soon after i started to use the shoes, severe pain in my left foot started. Primarily i thought it may be due to the new shoe pinch but the pain aggrevated and i had to consult Doctors who pointed out that the pain is only due to the new shoe and the shoe is pressinh hard at a particular point in foot. Blood test and X-Ray was done which justified the diagnosis. I had to go through medication for 3 months to walk properly.

I lodged the complaint with the Dealer on 10.07.2011 through their reference no CF22 and also mailed in this respect to the Company on their customer care email address. Through my complaint i asked for refund of my money along with the compensation for medication.
Till date i have not received any formal reply from either the Company or the dealer.

Hi,

I had bought a woodland shoes last year in August 2010 from your exclusive showroom at City mall gorakhpur-273001, within a year the leather colour is badly faded at some places.

i reached to your exclusive showroom at gorakhpur to register my complaint but it was one of my bad experience that i ever faced at such branded shop , the person at cash counter started shouting on me & misbehaved when i tried to tell them about that complaint. He also told me that you have no sense to take care of leather shoes.

It is my third shoe of woodland brand , i also bought one shoe for my brother but i didnt get any complaint .
Kindly look into the same.

Regards,

Sandeep Jaiswal
Kunraghat
Gorakhpur-273008
Mob no. [protected]

The complaint was sent directly to MD with a courier having the shoes worth Rs 5000.
Mr.Harkirat Singh Managing Director, Woodland
(Woodland Shoes India, 2168 , Gurudwara Road , Opp. Post Office, New Delhi, 110005
Ph:[protected]
When I was fed up with customer care and the shoe store…they just do pasting of such expensive shoes and give back….
But I am surprised even the MD do not care to respond …I will be happy if he himself say’s we will not do it.

Ashok Saini -[protected]
#######################################################################

To, 30/07/2011

Woodland Customer Care


Dear Sir/ Madam,


Today I am sending the shoe to your head office at Delhi, which had a problem from the day one you can see the mails exchanges.

1. As I was not ready to take back the shoe which was just worn 10 time and the sole pasting went off you can see the pictures.

I instead that it should be replaced but you were so kind to get the pasting done ….for a shoe which was worth Rs 5000.

2. I maintained not to collect the shoe which was given to your Saki Naka store on 9/10/10....

PLS NOTE THE DETAIL OF RETURN DATE : 9/10/10 ...REPAIR SLIP NO.. CF - 78, M/S EARTHLINE APPARELS PVT LTD SAKINAK, ANDHERI-E, MUM-72

3. On insistence and assurance of your store managers I collected the shoe in the month of "May 2011 after 7 month" when I had no hope from your side also thinking that let me see how long it will last ( you can check the exact date in the register of your store, as the manager is not willing to give it now).

4. After wearing the shoes just for 4-5 times now pasting of both the shoes have come out.

5. Your store manager says they will past it again, also he will see if they can do it or not. As the shoe is more than a year old, thought it was lying in your store for 7 month without being used.

5. I thought it is enough; I am sending this back to Head of the company so that he also know the quality of the expensive shoes in the brand named “WOOD LAND”.

Addressed to Mr.Harkirat Singh Managing Director, Woodland
Woodland Shoes India, 2168 , Gurudwara Road , Opp. Post Office, New Delhi, 110005
Ph:[protected]


Ashok Saini
[protected]

i had purchased woodland sandals from woodland store at munjmahuda,akota road,vadodara, some 4 to 5 months back.these pair of sandals were used sparingly.but recently the stitching of my right pair came out from onr place and the entire upper have now starting coming out and now i am not in aposition to wear it.i went to the store from where i purchased it but the manager of the store straight away refused to accept it without the invoice. but unfortunately i dont have the bills now but has agreed that the sandals numbering 41 4016 are not old enough bto torn out,and he suggested to lodge a complaint to the company.so kindly help me out and get my sandals repaired.my mail id ia [protected]@yahoo.in.also the manager has asked me to give a hard copy of companies affirmation. thanks.-ajay goyal

I bought pair of woodland shoes from ROCK LAND shoes Showroom M.G.Marg Gangtok, a month ago and found that is bears different logo (woodland /tree) entirely different from one that bought couple of years ago.
i just want to know Rock land Showroom is authorized dealer of Woodland shoes or shoes that bought is duplicate one,please let me know procedure to differentiate original from duplicate one. If above shoes is duplicate one that...

i purchase a shoe from nasik road retail store of woodland but the size of shoe is not as per the standard of manufacturing ie. the my foot size is 39 no. still I buy 40 no size shoes but still it is very tight and uncomfortable to my feets, two times I go to store for this problem the size not expand by as suggested and keep my shoes with them but in this 10-15 days the shop persons are using this shoes as marks o[censored]sing the shoes is observe by me and thay are denying to wear the by shoe but im sure of this. i brought back my shoe but still it is not properly fitted to by feet.

To,
The concerned,
I have purchased woodland shoes before 1.5 years. after using shoes for 8-9 months, shoes sole becomes open in 1 shoe, after 2 months of it another shoe having the same problem.i contact to woodland showroom name aero club, shivranjini, satellite ahmedabad on dated 10/7/2011 with slip no LR141.
article no.- G52777 size-43
after 15 days when i remind them, they told shoes can't repair.
how could be it possible? after purchasing shoes of 2500 rs., shoes quality finds poor, in same it can't repair too.
it can't be understand.
in advertise & by brand you shows your shoes quality is best amongst the others brand & in same you are not even capable to repair shoes.
as you said, shoes are water resist, then how shoes sole opened?
i am really very dissatisfied with your quality & service.
i want solution of it, either replace my shoes or repair it.
hope i need not approach to consumer protection cell, if not get justice from company regarding defectiveness quality faced of your shoes.

looking forward for best from you.

Regards
M.B.Jakasania
+[protected]
+[protected]

hi am woodland user i like woodland shoes none compny cn beat woodland shoes bt i wnna gve one drawbck i feel so far that these shows are extreme slippery in wet area its risky to get slip.. i thnk shoe designers should tke this considertion while designin new arrivals

Dear Sir;
I had puchaced a shoe, model no. SMW 874 from Sigra showroom of woodland from Varanasi, one month back from today, the size, which I was supposed to puchase was not available that time & ur showroom manager promised me to arrange it within a week.
But sorry to say that they are are making fool of me.
Kindly suggest what should I do ????

Rgds;
Ritesh Kumar
[protected]

One of Woodland shoes have a big crack to sole and another have a small crack to sole. I have purchased the this pair a year back( Unfortunately I have lost the receipt of the same) I have purchased this pair of shoes in Sangli City, Sangli-Miraj Road, Near Zila Parishad, Sangli. The shop owner refused to repair and said guarantee period is only for three months. He suggested to get repair these pair from private shoe repairs. It is disgusting to a brandname shoemakers like you. I have lost my faith in shoes manufactured by you. Please inform me on my following e-mail address about your actions in this regard. Thnaks

D.S.MACHNURKAR
[protected]@ymail.com

on 29 june 2011,i was in search of a rain jacket for my friend.i went to all the famous branded showrooms but i could not get one.and as a last trial i stepped into woodland where i asked for a RAIN JACKET.then i was shown a jacket showing that it is 2 in 1,can protect from both rain as well as from cold.i bought it for 5000 rupees.but the jacket in no way is protecting from either rain or cold.then i went back to the shop within 15 days to get the explanation about the product.the explanation i received is as follows:this is the third complaint we are receiving regarding this product but we cant help it out.it cant resist rain for more than 10 - 15 mins.i[censored] want u can file a case against it.so wreckless was the crew over there.