Woodland Complaints & Reviews

i bought one pair of sandle in feb 2012 from woodland shop at bhopal.this pair lost its shape and sole in two months o[censored]se.this looks to be a deffective pair. I requested for exchange but showroom is interested in repair. I am not willing to wear a deffective pair and expect free replacement from such a branded company. please help.

Dear Sir,



My name is “SOUGATA MITRA” working with “TOSHIBA INDIA” as “MANAGER –SALES”.



I had purchased woodland shoes no: 52777 (khaki), from woodland store M/S: Aero Club, Shop No:-S-123,South City Mall,Kolkata-7000068 approximately 3-4 months ago

But, within a week I found that the stitching of one shoe is getting off…and shoe is not in condition to wear any more….for same I had drawn the attention of the shop owner…and he had promised to made it repaired from woodland factory…as he has gave me the guarantee of one year in any case of damage he will repair it free of cost….



After that I went to some my business trip, and after returning on 17/3/12 I gave it for repairing……now after 50 days….I made call of inquire to him and he has replied me that” my shoes are still not repaired and will still take more(not confirmed)days….

Sir, can you justify this matter? Why my shoes are not repaired & delivered, though Woodland gives the guarantee of one year? Why my shoes are not returnable? Why I have to wait for so many days?

I am the user of Woodland from last 6 years….I had use about 4 pairs of Woodland series….but I had never faced such problem…this time I am at fixt…but not getting proper response. Can you help me in this matter?



With hope of positive reply.



Sougata Mitra

Dear sirs,

i have purchased a shoe from woodland store . shop no - 15-16 , cosmos mall, 2nd mile , sevoke road , siliguri - 5
ph- [protected] . on 9 th january 2012 . product detail - Gc 0501108 khaki 42 footwear leather . of rs- 1680.00.

But after using for a week the colour of shoe was changed and when i went to the store and complained of it then .he denied to change the product and guide me to use polish . i took the polish but the store was the same again i went after one month i said him that the product is almost decoloured then he started saying that time of change is over ,

Dear sir,

hi sir I was purchased a footwear in woodland Chennai showroom , my bill no- 7321
1995rs. I have been using your brand for past 4 years still find better to use your product
This time 21-12-12 i have purchased it is a manufacturing defect product . Complaint letter
Has been submitted with a bill attached and the product , so please do the needful as soon as possible
my contact Ph-[protected]

thanking you,

sir iam using the wood land shoe for 8 month,purchasing from aerodrome wood land shoes vytila,cochin model no 580105 olive green,price 2395/- now i cant use it because of the upper lether is just broken up so i cant use it so kindely replace or solve the defects

thanks

SARATH PS
HOUSE NO 183b,PARPARAMBILL
IRINJALAKUDA680701 MOB +[protected]
[protected]@gmail.com

Hello,

Sandals # GS-4011

COMPLAINT FORM(CF) ---- 44
SHOP NAME ---- AERO CLUB, BSK 3rd STAGE, BANGALORE 560085.

I purchased this sandals in the month of March, 2011. Since then, I am having the problem in the back strap, when you walk wearing it, it just flips down. When I asked the Store Manager, I was told that it would get adjusted as I use it for couple of weeks. After almost 1 month, as there was no improvement, I had given the sandals to repair it, they had almost taken a month to return but " NOTHING WAS DONE, IT REMAINED THE SAME".

After using the same for almost 20days, again I gave it for the service - 2nd Service - NOTHING WAS DONE. IT REMAINED THE SAME.

I was told to use the same for one month and it would get adjusted, did the same as per their words. I am really disappointed to tell you that there was no proper service given and in the 3rd service - NO ACTION HAD TAKEN, IT WAS JUST THE SAME AS IT WAS BOUGHT.

As this process almost went for 10 to 11 months, I am being told that it cannot be replaced as it is 10months old. But I need an explanation on the below queries.

* Why was a faulty piece given at the start?
* Why didn't the store manager gave a replacement at the start rather convinced customer to use it with the just service, despite knowing that the service/repair was not done?


Now its almost since 7 months, I have been liaising with the customer care and the store where I bought it, and I have not got the sandals back.

I AM REALLY DISAPPOINTED THE WAY THIS ISSUE IS BEEN HANDLED. I AM BEING A REGULAR CUSTOMER OF WOODLANDS AND NEVER EXPERIENCED THIS BEFORE.

PLEASE LOOK INTO THIS AS A PRIORITY AND DO THE NEEDFUL.

In dec 2011 i have buyd an shoes from woodland ....and used the shoes for 4 months .....but slowly and steadly th ecolour of shoes and inside leather of shoes started toring ......and after some day .....it tord completly.........went the showroom and tried to exchnage but he refuses to exchange it .....is this kind of service is provided i have buyed the shoes for 2800 rs ......this redicolous to use never belive on woodland ........

Dear Sir,

I boOKed a consignment on 04th February 2012 through Skylark Express Pvt Ltd, From Surat to New Delhi . But till now (06April 2012), the consignment has not been delivered. When I called to their customer care on 17th Feb, they told that the packet will be delivered today. But till now the packet has not been delivered. Now when i call them, they do not receive the call from my number. Due to this, i am getting too much harassed both mentally and physically. I am visiting to their office form where the consignment was boOKed regularly from 6-7 days. They do not have any idea about the status of my consignment. They only tell that OK today your packet will be delivered. Then on next day, their reply are same. Now what should I do. How should i operate legally against them.

Thank's
Santosh Singh Chauhan
Ph.[protected]

i have purchase 3 shoe from woddland store in kurukshetra
1 shoe i purchase on 20-oct-2011 bill no is 4649
2 shoe i purchase on 21-jan-2012 bill no is 4725
3 shoe i purchase on 21-jan-2011 bill no is 7812 this shoe condition is very baad i only ware this shoe on 40 day and i repair this shoe 3 time
nd this all shoe condition is vey bad this shoe are going 3 time on pasting nd reparing

Can you please help me in getting out from this stress of regularly sending or calling of the store for resolution of my complaint.

mayank my contact no is [protected], [protected]

Dear Sir

I have purchase woodland shoe on 10/Jan/2012 of woodland outlet situated in omex mall patiala. but soon i have problem from pair of shoes so m submit the pair of shoes of woodland showroom manager Sanjeev. they assures me company take the rite action aganist my problem, but i have not satisfied. i m using othe company shoes, i have no problem from other company till now. store manager & woodland customer care not take action against on my complaint till now.

So kindly solve my problem .
receipt no 7561
tin no [protected]

regards

Bharav Dutt
[protected]

I have purchased woodland shoes cost 2100 rs, after using just 6 months, its soul opened while i ask it to woodland showroom, they replied we can't help you, & they don't even able to repair shoes.
i feel woodland misguiding the customers about quality, if they don't even have ability to repair they mustn't manufacture.
shoes were in warranty period, though they are refusing to replace, till date shoes my 2100 costs shoes are lying at woodland showroom at shivranjani cross road, ahmedabad.

Dear Sir,

I had purchased ladies slipper from woodlands from a woodland showroom Aero Club at Kammanahalli. I used the slippers only for two days and the top layer started to peel off. I approached the showroom on 27/2/2012 and I also revisited them again after two weeks. But till date I have not received any information in this regard. The article number is LSJMD 1055 one 39. Kind of repair C.C.F. It is sad that a company regarded to be of high esteem shows this kind of negligence in redressal of complaints. Hope the needful will be done at the earliest.

Regards
Rekha.M

My name is Rajeev kumar. I had purchase woodland shoe on 15/03/2012.
I paid money by sbi atmcard amount of 2040/- then manager said card is not working.Then i paid in cash amount 2040/-
Finally i checked my blance in atm amount had been debited from my account.Then i complained manager is not taking any
action.what do i now
my cont. no. [protected]
mail id:rajeev.[protected]@gmail.com

i have ordered for Mtv aviator sunglasses+woodland leather wallet combo,by order no. 985976.when i received the parcel and opened it,i felt looted or cheated. there was a raxene wallet instead of leather one and a fiber sunglass was there instead o[censored]v pro Mtv aviator.

Sir / Mam,
I have purchase a Shoe Costing Rs. 4500/- from your company outlet in Jammu (Aero Club) Residency Road.
After few Days Some Manufacturing Defect in Both Pair.So I Return Shoe Back to the same outlet for Replacement.
kindly Replace my shoe As soon as possible.
Thanks

Article = GB-0874110A (BRN 40)
Slip no.= 97
Dated 25/02/2012...

i purchased a shoe from woodland showroom kollam on[protected],but now complaint is both pair sole is getting remove from shoe and the shoe lase bucle as been removed fro shoe . last 7years iam using wood land product this is the first time i am getting complaint please replace the shoe and give me a new one as early as possible.

sir, myself srivastava your woodland shoe customer from lucknow up is facing problem regarding shoes it got damaged from front and i have purchased this on 10.11.2011 but i miss my receipt of purchase and woodland of east end waves mall lucknow . and the shop mangers are not concerning my problem .
kindly please help me on this issue n make shoe change and provide me the copy of my bill.
thanks.
ojaswi srivastava
76, prakash lok colony
indiranagar
lucknow.
mob. no. [protected]

I want to bring to your notice that I have purchased a pair of G 23777N Green 41 footwear from Andheri West Showroom,Mumbai on 23rd October 2011. Within this 3 month o[censored]sage shoes have started getting torned from stitching of the sole.



Outlet person asked me to submit the shoes for one month for the repair. Request you to either refund/Replace woodland shoes as the retailer is not ready to repair the shoes within a weeks time.


Please do the needful.



Details of the outlet:

TIN NO: [protected]V DT 01.04.2006



Earthiline Apparels Pvt.Ltd.

Shop No.3, Manu Bharti Co. Op. So.

Plot No. 212, S.V. RD, Andher-W

Mumbai

i had purchased two pairs of footwear from AERO CLUB Woodland StoreShop No.12&13,Mansarovar Comp M.P.Nagar Bhopal vide article no.GC 0817110& GC 0818110 TOBCCO&BLACK 44 footwears.One i started wearing but found that its not comfortable thus i did not start using second one &kept that as brought from the store.as i am a reguler user of the brand its my request to get me replace on paying the defrential cost if any.

I have purchased Footwear (TN no. [protected]) from Woodland ShowRoom patiala (address-Aero Club Bhupindra Rd. Patiala) on 23/01/2012. But after 10 days there was some defect in the footwear. The same is shown at the showroom and submit them for repair. Still 9 days has been passed but I didn't get my footwear back. Please look into the matter.
The snap shot of repair slip is attached with this mail.

my email-id jaspreet.[protected]@vodafone.com
contact no. [protected]