[Resolved] www.Paytm.com — refund not received | |||
dear sir, I am SOUMYA ,I have recharged through in 25 jul-2011 paytm.com.rs 40/-but rechurge is unsucessful n i gota mail form payt.com this side.n write refunds withis 2 hours.after the we mail [protected]@paytm.com 3 times,n reply me We strive to answer all customer queries within two business hours.but still no mail n no refund please sir see the detail...n please sloved my problem. ## Please do not write below this line ## Ticket #[protected]: Fwd: PayTM | Payment Confirmation Thank you for contacting PayTM customer care. We strive to answer all customer queries within two business hours. We will get back to you shortly :-) Best Regards, The PayTM Team Your request summary is: soumya dey, Jul-26 09:08 (IST): [protected] Forwarded message[protected] From: <[protected]@paytm.com> Date: Mon, Jul 25, 2011 at 3:24 PM Subject: PayTM | Payment Confirmation To: soumya.[protected]@gmail.com Dear Customer, We regret that your mobile recharge transaction on PayTM was unsuccessful. Your transaction failed because of a technical error at Vodafone - Delhi NCR. We will keep trying to recharge your mobile for the next 2 hours. If even after 2 hours the error persists then we will initiate a refund for your transaction. You will be intimated about your refund through SMS and Email. Your transaction details are: Order Number : 2935250 Registered User : [protected] Mobile Operator : Vodafone Mobile Number : [protected] Recharge Amount : 40.0 Payment Mode : Debit Card (ICICI BANK | 421627) Transaction Date: 25-Jul-2011 03:22:13 PM IST Note: This Transaction will appear in your bank statement as 'PayTM' or 'One97'. The bank transaction id is [protected]. For any queries about your transaction, you can contact us at [protected]@paytm.com. Please don't forget to mention the Order Number while writing to us. Thanks again for choosing PayTM - the easiest to use and most reliable destination for online mobile recharges in India!!!! Best regards, PayTM Customer Care [protected]@paytm.com [protected][protected][protected] This is an computer-generated receipt and does not require a signature. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
rs.100 has been refuned oreder no-5366026 youa recharg un successful
Dear Sir,
when i was recharging my account for 222 vodafone number, the amount has
been deducted in my bank account but it is not recharged .
The problem is the payment gateway is returned "Oops! Your payment of Rs.222 was rejected by your bank.", But the amount of 222 has
been deducted from my bank account, Kindly revert back,
I have made a complain before but got reply from you that money got refunded to your account.
But I didnt get any refund amount.
Waiting For Your reply,
Regards,
Meera
when i was recharging my account for 222 vodafone number, the amount has
been deducted in my bank account but it is not recharged .
The problem is the payment gateway is returned "Oops! Your payment of Rs.222 was rejected by your bank.", But the amount of 222 has
been deducted from my bank account, Kindly revert back,
I have made a complain before but got reply from you that money got refunded to your account.
But I didnt get any refund amount.
Waiting For Your reply,
Regards,
Meera
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
20035
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We have reviewed your transaction and your refund has been initiated on 25th July 2011.
Feel free to contact us for any further assitance.